Hotel - Novotel Kayseri
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Novotel Hotel

Novotel Kayseri Hotel

Yenipervane Mah Kocasinan  Bulvari No 161-1 Kocasinan 
38110  KAYSERI
TURKEY

177 reviews
TripAdvisor Rating Based on 177 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom (Paying)
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom (Paying)
  • Pet allowed
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 96 rooms
  • 39 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • TV room service ordering
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,163 reviews

Our guest reviews for Novotel Kayseri

100% certified reviews from our guests

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4.0/5 TripAdvisor Rating Based on 177 reviews
Certificate of excellence 2016
AccorHotels certified review
Murat S. Families - 19/05/2017
« Excellent Vacation »

The hotel was great, very clean, and the staff were very good. The service woman Betül was very helpful. Mr. Daghan helped us with the rooms very much. We would always go back to the NOVOTEL KAYSERI, and will recommend the hotel to anyone.

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Anonymous Business - 07/05/2017

The room was smelly and unclean

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Anonymous Couples - 22/03/2017

Completely satisfied. This was my third visit. Excellent valuefor money

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Anonymous Business - 19/03/2017

Hotel was okay! Room clearance, Food, Fitness, all good. However I am disappointed from the attitude towards my country Bulgaria. First let me remind you something about my country: - I don't know what they teach you at school, but Bulgaria was under 500 years Ottoman slavery. We should have hate you for that for life. Instead we have taken so many turkish words into our Bulgarian language. We haven't removed them. - Another form of respect to you as our neighbors is that most of the series on our national televisions are bought from Turkey. - Also we have our news on turkish language every single day at 17h. on our Bulgarian National Television...Every day!!! Can you imagine that? - Also in every Bulgarian hotel you can find at least 3 turkish TV channels. And you? Not even one channel in Bulgarian language ?!? How disrespectful... On your carpet at the lobby is written "Welcome" on almost European languages ... except Bulgarian. You actually are not count us as country, nor as a nation...neither as a neighbor.

AccorHotels certified review
Anonymous Friends - 22/02/2017

First of all , Everything was better than our expectation. It was our first time in Kayseri and the hotel staff made everything easy going for us. Special thanks for Seyda Hanim. She was so helpful and smile face. We all appreciate her guest satisfaction skills. Mustafa Bey & Gokhan Bey , you have a such a nice hotel and team. Once again thanks for everything Emre Kaya

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Anonymous Business - 02/02/2017

everything worked :)

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Anonymous Business - 01/02/2017

The staff are welcoming and cooperative. The quality of the food, especially the dinner buffet, is rather disappointing for Novotel standards around the world. There is no variety and sometimes the excess from the breakfast menu is shifted to the dinner menu and vice versa. The room size and comfort is good however the cleaning can be improved, especially in the toilet. The laundry service is terrible as they cause damage to the clothes ( rips and tears, change in the color of the clothing and losing items! ).

AccorHotels certified review
Anonymous Families - 13/12/2016

This was the first time to stay Novotel Kayseri, and we were glad to choose Novotel. The staff were very kind and friendly. The rooms were well appointed. The breakfast buffet is satisfying. Thx for everything.

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Anonymous Business - 12/12/2016

I stayed in novotel kayseri for the business.Hotel was very good.It has awesome atmosphere also clean.but your staff should learn to english. Especially , reception staff mehmet ımamoglu was very friendly and hospitable.I will choose novotel in everywhere.

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Anonymous Couples - 14/10/2016

Every thing is good

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Anonymous Business - 21/09/2016

Hotel was nice and clean. The service especially the young gentlemen at reception was very friendly and helpful. My short stay in Kayseri turn to a excellent vacation. Thanks Nejat Utkucu

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Anonymous Families - 18/08/2016

Clean rooms God service and the breakfast whas the best. Thank you wery much

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Anonymous Couples - 01/08/2016

Reception desk staff were very polite and quick, they offerred a room with mountain view. Room was clear and quiet. Breakfast has nothing to say about. Wonderfull. Only; that day there was a training at the conference room and the smoking trainees (many) used the breakfast area. By passing or using the garden. A little bit disturbing. I was a little bit sick. Front desk staff helped us for late checking. Thanks a lot. We highly appreciated and believe that we had a satisfactory stay on overall. Thanks again...

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Anonymous Couples - 21/06/2016

Nice room, personal, reception. Problem with English speaking personal, breakfast is the same as in Ibis in same location

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Anonymous Business - 27/05/2016

Simply perfect, more than I wss expecting.

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Anonymous Couples - 18/05/2016

The quality is obviously Novotel quality, which is good, nothing to say about that. However, the personell is unfriendly..

TripAdvisor certified review
Family - 03/05/2016
« Good Hotel and Good location »

Location of the hotel is close to city center and also easy point to reach the airport. Rooms are clean and comfortable. We were able to fit in the room with 2 kids. Breakfast is good, they have msny selections. Service is good and personnel are polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future. Sincerely Yours, Hotel Management

AccorHotels certified review
Anonymous Business - 15/04/2016

I enjoyed the room. It was comfortable. However, I ordered breakfast room service, placed te card on my door, expecting to eat between 6:30 and 7:00.i expected a knock on my door at this time. I paid for the breakfast, but as it was not delivered, I awoke late and could not have the breakfast. When I informed the lady at check out, she appeared not to really care, and brushed aside my complaint. I was disappointed.

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Anonymous Business - 05/04/2016

The entire staff was very friendly and outgoing, even the housekeeping staff. I was very impressed with the number of social responsibility causes Novotel supports (and shared it on social media). That has immediately and extremely positively impacted my opinion of Novotel to the point that I will actually start consciously opting for Novotel during my travels.

AccorHotels certified review
Anonymous Business - 03/03/2016

I stayed in room 511. The t.v. did not turn on with the remote control and was also very difficult to turn on with the main switch - something was wrong with the power button. The breakfast was good but it would be nice to have drinking water available next to the other drinks. I arrived early and was allowed check-in; the front desk staff was very polite and helpful. The location of the hotel near the airport is great. Room-service food was very good. I chose this hotel over the next door Ibis based on the fitness room which was good.

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