Hotel - ibis Munich City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Munich City West Hotel

4.0/5 1,327 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

Your ibis Munich City West has 208 soundproofed and air-conditioned rooms offering the ultimate in sleeping comfort. Room amenities include a practical desk for your mobile office, free WIFI and a TV with a wide range of Sky channels.

  • 208 rooms
  • 208 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 11 family rooms
  • 11 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,574 reviews

Our guest reviews for ibis Munich City West

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,327 reviews
Oleksandr Couples - 07/01/2019 AccorHotels certified review
« good »

positive balance service and price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. Thank you very much for the positive feedback. I do acknowledge, however, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Andreas Weißauer General Manager

Sai Families - 06/01/2019 AccorHotels certified review
« Good value local area »

Very convenient location, U-bahn tram in steps, Rooms basic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City West. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager

Mr. P. Families - 04/01/2019 AccorHotels certified review
« Alles ok! »

Alles ok!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr R., es freut mich sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Ibis München City West zu bewerten. Besten Dank dafür, für das Fazit "Alles ok!" sowie Ihre kritischen Hinweise zum Bett. Erlauben Sie mir bitte, dass ich mich aufrichtig für etwaige Unannehmlichkeiten entschuldige. Ich hoffe sehr, dass wir Sie beim nächsten Besuch vollends von uns überzeugen können. Mit den besten Grüßen, Ihr Andreas Weißauer General Manager

Ovidiu Business - 03/01/2019 AccorHotels certified review
« A good choice when visiting Munich, no matter the purpose »

The room was nice and tidy, comfortable bed, good WiFi. Friendly and helpful staff, speaking very good English (for foreign travelers). The buffet breakfast was rich in choices and very good. Even though the location is pretty far from the city center, it is just across the street from a subway station and a 10 minutes walk from the train station that can take you to and from the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The highest ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Yvona Families - 02/01/2019 AccorHotels certified review
« Smelly bathroom but very tasty and a rich breakfast »

I was surprised unpleasantly with a bad smell of urine in the bathroom of our room. Also the gadgets in the bathroom were about to fall off... On the other hand I was very happy with the breakfast - very tasty and rich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ludovikova, Thank you very much for your visit at Ibis München City West and for taking the time to write a review. We very much appreciate the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. I would like to offer my sincere apologies for the problems regarding the smelly bathroom. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Alex Friends - 24/12/2018 AccorHotels certified review
« Good stay for money »

Good hotel, right next to U-Bahn station, friendly staff, good breakfast, good restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the restaurant & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Adrian S. Couples - 19/12/2018 AccorHotels certified review

Heating didn’t work 2 days out of four. Nevertheless the employees werevery pleasant and food was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., I am sorry about the problems with the heating, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Ibis München City West. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Ross Couples - 17/12/2018 AccorHotels certified review
« Clean and convenient »

The room was very clean and comfortable, and also reasonably quiet. The location was very convenient for us with bus and U-bahn stops at the front door making it very easy to get to and from the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for staying with us at Ibis München City West and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the nice comment "clean and convenient". We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Andreas Weißauer General Manager

Steven G. Business - 16/12/2018 AccorHotels certified review
« as expected »

ibis has a great balance between pricing and service, perfect for me as i always know what to expect and never disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

Anonymous Business - 12/12/2018 AccorHotels certified review
« Yummy food and delicious desserts, clean rooms and very friendly and attentive staff »

Whenever I need to stay in Munich, because of busy business reasons, my very first address is the ibis Muenchen City West Hotel - in my opinion, the best place where to stay on business travel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you for staying with us at Ibis München City West and for taking the time to review your visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely remarks especially on the staff. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Andreas Weißauer General Manager

Thomas Business - 05/12/2018 AccorHotels certified review
« It was a nice staying and we enjoyed it »

friendly reception, room was clean, windows keep noise from the street ouside

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Family - 05/12/2018 TripAdvisor review
« best staff of Ibis hotel »

excellent location, with Ubahn exit just besides the hotel, in a quiet area. clean functional room and bathroom. rich breakfast with good coffee and excellent choice of teas. SUPER STAFF. definitely recommended

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the stellar review and the recommendation. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest rating. We will gladly pass along the lovely remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Medy Couples - 30/11/2018 AccorHotels certified review

Very nice hotel, great staff. Location good. Buffet very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the buffet in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Barbara Couples - 29/11/2018 AccorHotels certified review
« 10/10 »

Everything was perfect :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Wow! Thank you for taking the time to review your stay at Ibis München City West. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Anonymous Business - 19/11/2018 AccorHotels certified review
« Very good »

The room, facilities and location are very good. My only negative aspect is the food menu for evening meals is restricted. It would be better to have more options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., I am very pleased that you took the time to review your visit with us at Ibis München City West. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement rwgarding the food menue for evening meals. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Andreas Weißauer General Manager

Gab Couples - 19/11/2018 AccorHotels certified review
« Good »

Stay was fine but three comments: 1) there were no hand towels in the room. Had to dry hands with shower towels. 2) no tissues in the room so had to blow our noses with toilet paper. 3) you can improve on toiletries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., I am very pleased that you took the time to review your visit with us at Ibis München City West. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the facilities at the room/bathroom. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Andreas Weißauer General Manager

M. G. Couples - 05/11/2018 AccorHotels certified review
« Generally satisfactory »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Andreas Weißauer General Manager

Ash Business - 31/10/2018 AccorHotels certified review
« Service needs to be improved »

1. AC in the room was not working. Had to open the windows from time to time 2. Iron board / iron not available for the entire stay 3. Requested front desk to give me a wake up call on day of departure. Not done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., I would like to offer my sincere apologies for the problems regarding the air condition and the service. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Sumit Families - 29/10/2018 AccorHotels certified review
« Very comfortable stay »

- Good facilities in room and in hotel - Very polite and efficient staff - Good location with great transport connections

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the facilities in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Anonymous Business - 19/10/2018 AccorHotels certified review

The room was too warm and AC didn't work. This is not acceptable when the price is almost 200 EUR

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Ibis München City West. Now I would like to ask you to give us another chance. I very much hope that on your next we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

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