Hotel - ibis Munich City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Munich City West Hotel

4.0/5 1,303 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

Your ibis Munich City West has 208 soundproofed and air-conditioned rooms offering the ultimate in sleeping comfort. Room amenities include a practical desk for your mobile office, free WIFI and a TV with a wide range of Sky channels.

  • 208 rooms
  • 208 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 11 family rooms
  • 11 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,295 reviews

Our guest reviews for ibis Munich City West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,303 reviews
Business - 14/09/2018 TripAdvisor review
« Clean, comfortable and convenient »

This is a clean and comfortable ibis hotel with staff who are friendly and efficient. The hotel is located just four stops from the central station on the U4/U5 underground line... quite convenient.Value is pretty good - EUR70 to 80/night - but beware the price increases during Oktoberfest - EUR250/nightHave stayed in this hotel many times, and was disappointed this September to discover the menu had changed. The hotel restaurant used to offer 3 types of pasta and 3 or 4 different sauces, amongst other dishes... mix-and-match for an EUR9 pasta. Now, they're only offering only a bolognese, amongst other dishes. Be sure to check your Accor reward points after your stay. On this occasion, mine didn't credit automatically.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your positive review, the nice feedback on the staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge.I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Andreas Weißauer General Manager

Lana Couples - 11/09/2018 AccorHotels certified review
« Nice stay »

The room / bathroom was clean ... staff at the front desk was very welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. I., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room/bathroom in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

A. A. M. Solo - 10/09/2018 AccorHotels certified review
« Dr. A. Abiodun M. »

The environment and services were fantastic. The staff are extra ordinarily superb!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. A., Thank you for taking the time to review your stay at Ibis München City West. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Sait E. Families - 03/09/2018 AccorHotels certified review
« Nice »

Relax

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

Business - 03/09/2018 TripAdvisor review
« Excellent »

While on business trip to attend conference, biggest selling point was competitive price and proximity to U-bahn station, breakfast was also very good and very nice bar/restaurant. Room quality was very good and staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks especially on the staff. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

D H. Solo - 02/09/2018 AccorHotels certified review
« Excellent, the breakfast was plentiful and varied. »

My room was clean and large and the bed was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for your visit at Ibis München City West and for taking the time to write a review. We very much appreciate the high ratings in many categories as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Andreas Weißauer General Manager

Tomas B. Business - 01/09/2018 AccorHotels certified review
« Clean place »

All clean and proper

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Andreas Weißauer General Manager

V. B. Couples - 26/08/2018 AccorHotels certified review
« Best choice price-quality »

Staff friendly, good breakfast, clean rooms, parking area!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast & the value in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Moran Business - 16/08/2018 AccorHotels certified review
« Wonderful »

I was pleased to stay at IBIS. Really good service. LOOKING FORWARD TO MY NEXT TRIP AND STAY WITH YOU IN MÜNCHEN

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to review your stay at Ibis München City West. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Mark Couples - 08/08/2018 AccorHotels certified review
« Better than expected »

Great location next to U bahn station. Very friendly staff and good clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. De Sherlock, Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Donovan O. Friends - 25/07/2018 AccorHotels certified review
« Great Experience »

Cosy room, and near to train station. Petrol kiosk right beside if you have missed out anything. You can pop by to pick it up. Few stops to central . Hence, it is good location. I didn't try the food at restaurant but it smells good when i walked pass.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Andreas Weißauer General Manager

Pedro J. C. M. Solo - 30/03/2018 AccorHotels certified review
« Room is quite as publizised »

Unfortunately after choosing a design room, at the front desk I was assigned a room in the 4 th floor with one of the worst window views, a construction site and a parking lot.... despite there were several empty rooms with a better view to the Main Street. I did complain to front desk clerk. After giving me some explanations about the fact that customers normally request back side rooms because they are quieter than hotel’s front rooms she gave me room 429. I rebutted her explanation and sh offered a change of room. I had travelled just over 20 hours and was tired to move my things to a nicer view room. The fact is that if a customer chooses a design room it means not only the decoration and furnishing is believed to be pleasing. The view should also be considered very important !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Castro M., we very much appreciate your comments regarding your stay at the ibis München City West. Thank you for the positive assessment. But we regret that the view from your first room did not meet your expectations; please allow us to express our sincerest apologies. We hope that we could solve the problem to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Andreas Weißauer General Manager

markustamas Business - 20/03/2018 TripAdvisor review
« Fantastic! »

It has been amazing, from the arrival, till the checkout. Kind service, clean and spacious room with a suitable bed. The breakfast was also perfect, delicious as it should be everywhere. Overall: I can only recommend it!

Our hotel has responded to the review
Our hotel has responded to the review

Wow! Thak you so much for the fantastic feedback and the amazing remarks on the breakfast and especially on the service. I want to say "thank you" also for the recommendation! We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

Edy Business - 10/03/2018 AccorHotels certified review
« great!! »

Very convenience, helpful, flexible check in, very nice breakfast!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Solo travel - 22/12/2017 TripAdvisor review
« Ibis Munich »

The staff was friendly and helpful. Check and check out were quick amd easy. Outside the hotel is the Underground station with easy connections within and outside of Munich. The rooms are also clean and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the great feedback. On behalf of our staff and management, we are very pleased that you gave us the highest ratings. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Friends getaway - 10/10/2017 TripAdvisor review
« Munich Hotel »

Poor rating mostly because no air conditioning available in the rooms and it was extremely hot sleeping at nighttime. Restaurant food was very good and the lounge area was great for meeting up with friends .... best part of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the feedback and the positive remarks on the restaurant food and the lounge area. I sincerely apologize for the inconveniences caused the air conditioning. I assure you that we are currently consulting specialists to find a solution. I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Robert N. Couples - 04/10/2017 AccorHotels certified review
« Great Location for Oktoberfest visit, comfort Is secondary? »

I loved the location, I never felt my business was appreciated, the staff was very kurt with answers to my questions. The website advertises A/C we were told by the staff, we don't need It In Munich? Nobody Informed us there was construction going on In advance. I don't think we could have been any closer to the construction (7 am start)! When I asked about wash cloths, they looked as If I was crazy? The mattress was very uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City West. We regret that your experience with our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Solo travel - 25/09/2017 TripAdvisor review
« Ibis Muenchen City West »

- No AC (Although mentioned that they have in discription) - Noisy construction next to it. - Far from city center. - Wifi is very slow everywhere in the hotel. - No coffee maker or minibar. - TV channels 95% of them are in german. - Room service don't clean the floor or change the bed sheets. - Very expensive compared to the service provided. Positives: - Few steps away from bus, tram, and subway station. - Next to it is a 24/7 supermarket. - Excellent safety measures.

Our hotel has responded to the review
Our hotel has responded to the review

We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager

GCM_46 Couples - 25/09/2017 TripAdvisor review
« Great location »

Stayed here so we could go to Oktoberfest.. Hotel is adjacent to metro station 2 or 3 stops to to party. Hotel was very good and had abundant on site parking. Room was comfortable and came with a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

I hope, you hat fun at the Okoberfest?! We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. It is of great importance to us that you were satisfied with our services. The positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest again. Best regards, Andreas Weißauer General Manager

Couples - 25/09/2017 TripAdvisor review
« Very nice! »

The hotel is located very near from a subway station and is also very close from Muenchen center. The rooms are modern, clean and have a nice space. This is one of the best Ibis hotel we have ever stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the great review, the amazing feedback and the top remarks on the room. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

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