Hotel - ibis Munich City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Munich City West Hotel

4.0/5 1,281 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

Your ibis Munich City West has 208 soundproofed and air-conditioned rooms offering the ultimate in sleeping comfort. Room amenities include a practical desk for your mobile office, free WIFI and a TV with a wide range of Sky channels.

  • 208 rooms
  • 208 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 11 family rooms
  • 11 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.4/5 AccorHotels Rating 1,162 reviews

Our guest reviews for ibis Munich City West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,281 reviews
Pedro J. C. M. Solo - 30/03/2018 AccorHotels certified review
« Room is quite as publizised »

Unfortunately after choosing a design room, at the front desk I was assigned a room in the 4 th floor with one of the worst window views, a construction site and a parking lot.... despite there were several empty rooms with a better view to the Main Street. I did complain to front desk clerk. After giving me some explanations about the fact that customers normally request back side rooms because they are quieter than hotel’s front rooms she gave me room 429. I rebutted her explanation and sh offered a change of room. I had travelled just over 20 hours and was tired to move my things to a nicer view room. The fact is that if a customer chooses a design room it means not only the decoration and furnishing is believed to be pleasing. The view should also be considered very important !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Castro M., we very much appreciate your comments regarding your stay at the ibis München City West. Thank you for the positive assessment. But we regret that the view from your first room did not meet your expectations; please allow us to express our sincerest apologies. We hope that we could solve the problem to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Andreas Weißauer General Manager

markustamas Business - 20/03/2018 TripAdvisor review
« Fantastic! »

It has been amazing, from the arrival, till the checkout. Kind service, clean and spacious room with a suitable bed. The breakfast was also perfect, delicious as it should be everywhere. Overall: I can only recommend it!

Our hotel has responded to the review
Our hotel has responded to the review

Wow! Thak you so much for the fantastic feedback and the amazing remarks on the breakfast and especially on the service. I want to say "thank you" also for the recommendation! We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

Edy Business - 10/03/2018 AccorHotels certified review
« great!! »

Very convenience, helpful, flexible check in, very nice breakfast!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Solo travel - 22/12/2017 TripAdvisor review
« Ibis Munich »

The staff was friendly and helpful. Check and check out were quick amd easy. Outside the hotel is the Underground station with easy connections within and outside of Munich. The rooms are also clean and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the great feedback. On behalf of our staff and management, we are very pleased that you gave us the highest ratings. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Friends getaway - 10/10/2017 TripAdvisor review
« Munich Hotel »

Poor rating mostly because no air conditioning available in the rooms and it was extremely hot sleeping at nighttime. Restaurant food was very good and the lounge area was great for meeting up with friends .... best part of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the feedback and the positive remarks on the restaurant food and the lounge area. I sincerely apologize for the inconveniences caused the air conditioning. I assure you that we are currently consulting specialists to find a solution. I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Robert N. Couples - 04/10/2017 AccorHotels certified review
« Great Location for Oktoberfest visit, comfort Is secondary? »

I loved the location, I never felt my business was appreciated, the staff was very kurt with answers to my questions. The website advertises A/C we were told by the staff, we don't need It In Munich? Nobody Informed us there was construction going on In advance. I don't think we could have been any closer to the construction (7 am start)! When I asked about wash cloths, they looked as If I was crazy? The mattress was very uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City West. We regret that your experience with our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Solo travel - 25/09/2017 TripAdvisor review
« Ibis Muenchen City West »

- No AC (Although mentioned that they have in discription) - Noisy construction next to it. - Far from city center. - Wifi is very slow everywhere in the hotel. - No coffee maker or minibar. - TV channels 95% of them are in german. - Room service don't clean the floor or change the bed sheets. - Very expensive compared to the service provided. Positives: - Few steps away from bus, tram, and subway station. - Next to it is a 24/7 supermarket. - Excellent safety measures.

Our hotel has responded to the review
Our hotel has responded to the review

We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager

GCM_46 Couples - 25/09/2017 TripAdvisor review
« Great location »

Stayed here so we could go to Oktoberfest.. Hotel is adjacent to metro station 2 or 3 stops to to party. Hotel was very good and had abundant on site parking. Room was comfortable and came with a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

I hope, you hat fun at the Okoberfest?! We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. It is of great importance to us that you were satisfied with our services. The positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest again. Best regards, Andreas Weißauer General Manager

Couples - 25/09/2017 TripAdvisor review
« Very nice! »

The hotel is located very near from a subway station and is also very close from Muenchen center. The rooms are modern, clean and have a nice space. This is one of the best Ibis hotel we have ever stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the great review, the amazing feedback and the top remarks on the room. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Friends getaway - 13/09/2017 TripAdvisor review
« rubbish »

The majority of accor and ibis hotels have the same rates and all have room service and a kettle in the room, but the ibis hotel we were in had none of this why? I will never understand. I shall share my opinion on my business site on FB with other people who travel and stay in accor and ibis hotels so that what accor does not say at least I can say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre, we regret that your experience with the room facilities did not completely meet your expectations; please allow us to express our sincerest apologies. I would still very much appreciate a quick email with more details regarding especially the communication at the hotel. Thank you in advance for your efforts - our team has high hopes to get another opportunity to welcome you as our guest. Best regards, Andreas Weißauer General Manager

Family - 14/06/2017 TripAdvisor review
« A normal hotel. »

We have faced a regular Íbis, as we were expecting. The breakfast is good with regional food, as the options for dinner. The main reason to chose this hotel was the undergound station so close, but we liked.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much für the positive feedback. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Andreas Weißauer General Manager

Amy R. Couples - 06/06/2017 AccorHotels certified review
« Helpful and friendly staff, clean, tidy, quiet, & comfortable! »

We stayed for 3 nights and everything was pretty much perfect. Every da our sheets were changed/bed made and we were given clean towels. We slept like a logs: the rooms are super soundproofed and the beds/bedding are comfy beyond words. The staff were also super friendly and helpful: upon arrival we urgently needed a garage as we experienced a problem with the car on the 3 hour drive out- Patrick was amazing; he printed us of locations/a map of the nearest garage and made us feel extremely welcome. Thank you so much. We had a great long weekend.

Corey Families - 26/05/2017 AccorHotels certified review
« Very clean, easy stay. »

First time at and Ibis hotel, it was very clean and well run. The room had everything that we needed, and was close to public trust. Would definitely stay at an Ibis hotel in the future.

Iassen H. Business - 21/05/2017 AccorHotels certified review

I have ordered a two single bed room and it was impossible to separate the two beds. After every separation we tried the beds were returned to their initial position by the maid. Disgusting! Never come back!

Anonymous Couples - 09/05/2017 AccorHotels certified review

This was our second stay at this hotel so we knew what to expect, we were able to drive in and use the handy public transport. We found the breakfasts very good but the evening meals limited and pricey but he recent drop in the pound after Brexit which by the way we did not want.

Anonymous Families - 28/04/2017 AccorHotels certified review

The girl on the counter was really nice, excellent attention and the rooms were nice and towers perfect.

Anonymous Couples - 24/04/2017 AccorHotels certified review

alles war perfekt !

Couples - 16/04/2017 TripAdvisor review
« A great surprise in the "new" bar »

I chose this hotel for its excellent location but the menu in the restaurant on the evening was a great surprise. They have an excellent meal, with great appearance and taste, but the dessert "apple strudel" was magnificent. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

We are always pleased to learn that our guests have enjoyed their visit with us. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when our hotel and restaurant property and services leave you satisfied and. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Best regards, Andreas Weißauer General Manager

Anonymous Business - 05/04/2017 AccorHotels certified review

war alles super

Anonymous Families - 27/03/2017 AccorHotels certified review

Alles tip top

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