Hotel - ibis Sarlat
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Sarlat Hotel

4.0/5 1,067 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Kayaking

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 69 rooms
  • 59 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 7 family rooms
  • 2 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,661 reviews

Our guest reviews for ibis Sarlat

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,067 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bill L. Friends - 15/09/2018 AccorHotels certified review
« One of the best Ibis I've stayed in »

Very good Ibis hotel. One of the best I've stayed in. Friendly, efficient, helpful staff. Good location. Good rooms, comfortable. Who needs 5 star-except posers with too much money!

Couples - 10/09/2018 TripAdvisor review
« Very good, just what we expected. »

We stayed 7 nights, which was our base for exploring the area. It was a very comfortable room and spacious too as we had a lot of luggage with us. The staff are extremely hard working and very helpful. Not too far to walk to town.

Jim B. Couples - 08/09/2018 AccorHotels certified review
« Most enjoyable »

The instructions we received about getting to your hotel were incorrect so we took the wrong way round getting from the station . The staff were very helpful . The location was good . The breakfast was more than adequate . Our room was rather basic but no real problems . I think we would return .

Anthony C. Couples - 06/09/2018 AccorHotels certified review
« Dordogne Holiday »

Very please with our room which was bright, clean and comfortable and had most of the essentials. The toilet and washing facilities worked well as indeed did the wifi. Parking was free and fairly easy. Most of the staff were very helpful and welcoming. The hotel is in an excellent location for exploring anywhere in the region. Things which prevented me giving a 10 are: 1. An extra chair in the room is desirable when 2 people staying. 2. The height of the card slot is too high for car drivers trying to open the car park barrier upon entry. 3. Two of the six staff we encountered did not quite measure up to the standard required. 4. We had a last minute hitch at check-out which was sorted, but could have been sorted in a more customer friendly manner. Ie without being told its my word against somebody else’s.

Kathryn Couples - 27/08/2018 AccorHotels certified review
« Good one night stopover »

This IBIS was not in Sarlat last time we stayed and we thought it represented very good value. Free parking is great in this town and only €5 for our little dog. My only slightly negative comment is that our booking mentioned a great new type of mattress, but in fact it was topper over a larger mattress. We have stayed in the Gatwick IBIS and their mattresses are excellent and this is what I was expecting. But overall nice staff ans great value if you are a member and book on their site.

Piotr Families - 26/08/2018 AccorHotels certified review
« Good as expected! »

Nice personnel; warm welcome.

Anonymous Couples - 26/08/2018 AccorHotels certified review
« Spacious and comfortable room. »

Friendly and efficient welcome. Spacious and comfortable room, but smelt of smoke.

Max B. Families - 25/08/2018 AccorHotels certified review
« Ok but no points or night stay credited »

once again the points and night stay has not been accounted on my gold membership

Simon N. Families - 14/08/2018 AccorHotels certified review
« Disappointing »

Check-in good, room good. Breakfast was very limited, chaotic and very poorly managed due to lack of organisation, space in restaurant and supplies of food/drinks running out all of the time. Also, very irritating to be asked for additional payments for child's breakfast at the hotel when paid IN FULL online.

L. D. Couples - 08/08/2018 AccorHotels certified review
« Very good. »

Nice hotel at 10 minutes from city center. Good breakfast. Professional staff.

Family - 01/08/2018 TripAdvisor review
« Great location »

Bright clean hotel, parking on site a bonus but has a tight entrance slope to it so larger SUVs may struggle. Friendly staff. Huge bedrooms, clean and bright. Good breakfast. Would stay again as exactly what is needed for a stop over. Very close to lovely centre, easy walk in 5-10 mins on level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deb806 Thank you for your kind review. It is always pleasing to read when our guests have had a memorable stay with us, and reviews such as yours are the reason we always strive to give each and every guest who walks through our door a friendly service. I have shared your review with our team as I am sure they will be pleased to read this. I do hope that we have the privilege of welcoming you through our doors once again. Warm regards from Sarlat-la-Canéda Charley BOHY General Manager

Anonymous Couples - 28/07/2018 AccorHotels certified review

Hotel very clean easy Access to old town so ideal location staff really helpful and a good breakfast

Anonymous Couples - 23/07/2018 AccorHotels certified review

beds were not comfortable A/C was not working for the first two days

Huw B. Families - 23/07/2018 AccorHotels certified review
« Not up to usual accor standard »

I stayed at the ibis Sarlat last Friday but this is the first time I've had internet access since. I need to complain about the customer service. When we arrived as a family of 4 (with my wife and 2 children aged 8 and 10), I was told I had to pay for breakfast for our children. Apparently my 'family' bed and breakfast booking was adults only. This is ridiculous, ad the bed and breakfast booking was for 4 so how is breakfast only for 2 people? Not only that, but the way we were spoken to was appalling - essentially we were 'ordered' to pay up immediately. There was also supposed to be a discount applied to the children's breakfasts but we did not receive this. Another bad experience came at the bar when I ordered drinks for us. I used a complimentary drinks voucher I received with my silver status accor membership. Again, the same person served me and said that I was only entitled to 1 drink with the voucher. This was really petty and humiliating as we've had drinks for both me and my wife at other accor hotels previously. I am a loyal customer and have stayed at numerous accor hotels over the years. My stay at Sarlat was well below the usual standard so I feel I have to complain. Huw B.

Anonymous Families - 17/07/2018 AccorHotels certified review
« Pleasant stay in Ibis Sarlat »

Great stay-comfortable rooms, parking, helpful staff, great breakfast

James P. Couples - 14/07/2018 AccorHotels certified review
« Very pleasant! »

Good stay, great staff

Hermann S. Families - 09/07/2018 AccorHotels certified review
« Avery pleasant stay with very helpful and polite staff. »

Everything was to our satisfaction. We had stayed in an Ibis Hotel in Bordeaux two days previously and to be honest the hotel rooms in Sarlat were a little "tired" in comparison. They needed an "upgrade" and some fresh decoration. The overall stay was very pleasant. Staff were extremely helpful, pleasant and accommodating. I would definitely book with Ibis again.

Joel E. Couples - 01/07/2018 AccorHotels certified review
« A Good Hotel with a Terrible Parking Lot »

The room was typical of an Ibis room but perhaps a bit larger. The room was very clean and had good shelf space and good wifi. The staff was very professional and pleasant. The buffet breakfast was adequate. My major complain was with the design of the parking lot exits. They are very tight. It is very difficult (almost impossible) for a car to leave the parking lot without getting scraped. This is especially true if a car is parked in the two spaces closest to the exit.

Jackie R. Couples - 30/06/2018 AccorHotels certified review
« convenient location and free secure parking »

at Ibis you know what to expect and you get what you pay for , having said that after checking in we found we were allocated a disabled room , down to reception to query why . we were advised we had been upgraded to a bigger room , didn't quite understand that as we had paid for the biggest room. As a platinum member we inquired about our welcome drink and were advised as we did not book through Accor we were not entitled , sorted that problem out and given a voucher for 1 drink . In Australia we are always given a voucher for 2 drinks, ie the member and partner sharing the room, but in France (the home of Accor) not so. Having said that, special mention must be given to staff member Anna , everytime we saw this young lady she had a huge genuine smile , from the b/fast room to mopping the floors in the afternoon , to serving us a couple of beers after a hot day out. Being a tourist , we had a problem with our Australian credit card buying petrol and her assistance was very much appreciated (we got petrol at the total service station )

Dw Couples - 26/06/2018 AccorHotels certified review
« Very good overnight stay »

The hotel was clean and comfortable and the reception staff very friendly and helpful.

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