Hotel - ibis Juarez Consulado
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ibis Juarez Consulado Hotel

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3.0/5 184 reviews
All hotels in Ciudad juarez
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 13h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wi-Fi connection
    • WIFI in the communal areas
    • Free WIFI
    • WiFi access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • All-you-can-eat buffet breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wi-Fi connection
    • WIFI in the communal areas
    • Free WIFI
    • WiFi access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange

Leisure and activities

  • Other sports activities  (Nearby)
    • Bike rack facilities (Nearby)
    • Athletics stadium (Nearby)

Catering

  • All-you-can-eat buffet breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our Standard Rooms are modern, spacious and cozy, with a comfortable bed, functional bathroom, satellite TV, free Internet access, desk, telephone, air conditioning and view over the main street and terrace.

  • 140 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Telephone
    • Free WIFI
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Printer
    • Computer
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating Based on 1,255 reviews

Our guest reviews for ibis Juarez Consulado

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 184 reviews
AccorHotels certified review
Ricardo Business - 15/11/2017
« It was pleasant stay »

It was a pleasant place. Clean and cheap and close to the places I wanted to go

AccorHotels certified review
Tony Solo - 11/11/2017
« Clean and friendly »

Not very satisfied with the restaurant service. food it's overpriced, service it's very slow and the food it's not that good. But the place it's very nice do. everything else it's very good

AccorHotels certified review
Juan L. C. Business - 24/10/2017
« Great option for inmigrants. »

Second time here, great option to get stuff done at the consulate, walking distance to everything and very safe area. Clean, well organized, friendly and helpful staff. Over all a great experience. Only two minor details: - Asked for a wake-up call once and never got it. - The TV in my room was not "programmed" to receive all the channels available so I ended up watching only a few channels during my stay.

TripAdvisor review
Business - 21/10/2017
« Good for the price »

The price and location of hotel are great. The customer service, however, were not satisfactory! The staff needs to improve their customer service. The breakfast buffet was good for the price. The location of this hotel is perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walter, We appreciate your kind comments in what concerns your past stay with us. We apologize for not offering a good customer service experience. We will be working on this with our staff. We hope we can have the chance to provide a great experience next time you come to Juárez. We look forward to seeing you soon. Best regards,

AccorHotels certified review
Walter C. Business - 19/10/2017
« WLCC USA »

The price for this hotel is commesurate with the ammenities offered and quality of room.

AccorHotels certified review
Rodrigo Couples - 18/10/2017
« Great customer service. »

It was pleasant.

AccorHotels certified review
Guest Business - 29/09/2017
« Dirty Rooms »

The very first night we got there we were super itchy, the sheets were dirty, the floors and tv had so much dust like they hadn't been cleaned in weeks. Only good thing about the hotel was the cooks and waitress. They were all super friendly and welcoming. Also the consulate and medical place is righ across the street.

AccorHotels certified review
Jesus D. Solo - 25/09/2017
« Stay for 3 nights »

Very good staff Very good breakfast love it Close to all I need

AccorHotels certified review
Anonymous Families - 22/09/2017

I would think every hotel would have a mini fridge well ibis didn't and also there was a foul smell in our room and hallways are way to warm.

AccorHotels certified review
M. Business - 19/09/2017
« not satisfactory »

I paid for two weeks stay and about five later of my arrived it was time to check out, so I supposed to get my rest of my money back for the days that I didn't stay but the cashier told me that they had no money at the moment in the register, so they did an application so I can get my money back through my bank, so I had to left without my rest of my money. So, I signed the application for the money that I supposed to get back into my bank account but it has been more than three months already and my money is nowhere to be found.

AccorHotels certified review
Anonymous Business - 19/09/2017

The rooms where a little small and some staff didn't want to answer questions that we were asking.

TripAdvisor review
Family - 15/09/2017
« Poor »

Bad services ata the restaurant food quality front desk when you ask for towels old towel clean less for the price you pay it has to be a better rooms bed towel better service the rooms too small you don't have choose for a better room

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We apologise for not being able to meet your expectations. It is our main objective to offer a quality service and we regret we did not get it this time. We hope you can give us the chance to offer a great experience next time you come to Juárez. Best regards,

AccorHotels certified review
Mari Couples - 14/09/2017
« Worst »

Our experience was the worst ever there was a moth (bat) in our room that we saw during the day kept calling reception for 20min no help 20 min came they checked room and said it was gone by the time we went to bed it came out again we immidiatly called some one he came took it out and luckily switched our room

AccorHotels certified review
Jaqueline P. Solo - 06/09/2017
« Bad service, ugly bathrooms and small bedrooms »

The service was unkind several times, they don't recognize their mistakes, the rooms were not cleaned at the end of the day, the bedrooms are small and you can hear what's going on next door. The bathrooms seemed old and not so clean, there weren't shampoo, soap, water, cream... basic stuff.

AccorHotels certified review
Fabiana S. V. Couples - 02/09/2017
« Not good »

Price is to high for the service they offer. Tje breakfast i bought was not good the meat was cold. My husband burger was burn. Customer service was bad. The hotel had a really bad smell.

AccorHotels certified review
Cris Business - 01/09/2017

It was ok but didn't like not to have a microwave, a little fridge, a small cofee maker not even an ice machine especially in a place where is hot in every hotel that I've been is always microwave, fridge, coffee maker, and ice machine available for the guest's and one more thing the shower was something else the water was coming out toward the wall instead of me and I couldn't move it. Also I couldn't believe that they cleaned my room at 3pm in which is always in early morning where I've experienced in different hotels.

AccorHotels certified review
Daniel24 Couples - 01/09/2017
« The Best Hotel Near U.S. Consulate »

Nearby Every U.S. Consulate & Simplicity Hotel : )

AccorHotels certified review
Jefrey Business - 23/08/2017
« Room to small for the price »

The room is too small and its very expensive

AccorHotels certified review
Anonymous Solo - 13/08/2017

i was confortable

AccorHotels certified review
Anonymous Families - 11/08/2017
« Small room »

The room was to small, however all the employees were extremely nice

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