Hotel - Mercure Bratislava Centrum Hotel
Mercure Hotel Mercure Hotel

Mercure Bratislava Centrum Hotel

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4.5/5 1,695 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • BRATISLAVA (Paying)
    • VIENNA AIRPORT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Rafting  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

A wide range of trendy queen size or twin bedded rooms are inspired by moments of pop-art. Transparent and semi-transparent bathrooms equipped with walk-in shower or bathtub offering a spacious feeling, most rooms with separate toilets

  • 175 rooms
  • 150 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • Crib on request
    • Pay per view channel(s)
    • TV room service ordering
    • Video games on TV in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,748 reviews

Our guest reviews for Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,695 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Tom Friends - 14/05/2018
« Good but could have been better »

Great hotel and staff but our room was not cleaned once throughout our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas V., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Steven C. Couples - 14/05/2018
« Beautiful stay »

I have been an Accor Advatage member for many years and have stayed in Accor properties around the world. We were very taken with both Bratislava as a destination and our choice in accommodation. We enjoyed the peaceful surroundings and modern ambience of the hotel so much so that we extended our stay by an extra night. At breakfast I was offered to “cook to order” option and chose an omelette. The omelette was delightful, fluffy, light and very tasty. The service was unobtrusive but readily available. All staff were smiling, pleasant and courteous. Thank you for a wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven C., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Alberto Business - 12/05/2018
« good place, very kind people »

I spent only one night but i'm lloking forward to come back. Enjoyed the hotel very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alberto F., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Ye Friends - 09/05/2018
« Below expectation. »

Adding to my earlier comment, about the no-door toilet, I saw from the floor map(behind the hotel room door), it looks there are only 2 rooms which have this layout on that floor. The rest of the rooms, seems to have toilet door! So i started to think: it is because we got a good deal almost 50% off from the walk-in rate, therefore we don't get a door?! LOL I read the comments, a lot of past guests, complained about the airconditioning. So either the hotel is on some energy-saving programme or the hotel's airconditioning is "chronically ill"! Lastly, to Mecure Bratislava, If you are going to reply my review, I hope I won't get to see the same standard reply. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ye W., Thank you for taking the time to tell us about your experience at the Mercure Bratislava Centrum Hotel. I am sorry that your experience did not meet your expectations. The lay outs of the rooms are different. We do have two options. If there is a toilet inside of the bath room the door can be closed. The rooms with the separated toilets are designed with the open bathroom. I can insure you that the cooling was not available due to the saving reasons. We were surprised by the hot weather for April. We needed more hot days in row to set the system for 100% We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Radoslav Bátora Front office manager

AccorHotels certified review
Dave H. Couples - 09/05/2018
« Ideal location for travelling via bus/tram/train. »

Used the hotel as a base for walking Bratislava and visiting Vienna. Perfectly located and spotless. That’s all we were after and that’s what we got. Great for what we wanted. Helpful reception staff too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave Horn, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Bátora Front office manager

AccorHotels certified review
Lebab Families - 08/05/2018
« nice hotel, good location, smiley people »

we stay here every time, when traveling to Bratislava and can rely on very good services and nice people in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Vážená Lenka Baborova, Srdečne Vám ďakujeme za kladné hodnotenie a milé slová na našu adresu. Veľmi si ceníme čas, ktorý ste venovali spätnej väzbe. Už teraz sa tešíme na Vašu budúcu návštevu. S úctou, Radoslav Bátora Front office manager

TripAdvisor review
Friends getaway - 08/05/2018
« Shower room with no door, service is just so-so »

My friend and me stayed there fore 3 days. Aircon broke down before me checkin, only got it working on our last day. Shower has no door, no privacy. The curtain only covers on side, mirrors at angle that

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, Thank you for helping us to improve our services by taking your time to bring to our attention the issues during your stay. Your comments are important feedback to us. We genuinely hope that soon we will have an opportunity to make your stay with us worth of remembering only for the good reasons. Kind regards and happy traveling, Best of regards and happy traveling, Ladislav Olcsvary General manager

AccorHotels certified review
Ong C. E. Friends - 07/05/2018
« Too Short Time »

Is great to stay in your hotel and the receptions is friendly and is slightly far from downtown. Majority in Europe country the restaurants staff is not that friendly , not helpful and rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chee Eng Ong, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Jenka Business - 06/05/2018
« great hotel and amenities »

great hotel and amenities, unfortunately, despite the name, not too central staff often not answering the phone or late in the requests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugenio Marrapodi, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Prof S. A. K. Families - 05/05/2018
« customers delight !! »

1..cleanliness very good 2..food quality very good. keep veg food separate from non veg food 3.staff and housekeeping good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudhir Kulkarni, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Sarah Couples - 03/05/2018
« Great stay in Bratislava »

The hotel was very clean and comfortable. We were able to check in early which was appreciated. It is a 1.4km walk to the old town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Buchanan, We very much appreciate yourevaluation regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
John C. Couples - 02/05/2018
« 2 days in brat.. »

ok the hotel is just fews meters down the railways station very easy,brat is a nice litle city with the harrad castle,and some interestings spots in the centrum,be litle bit confused with their transport system at 1 sight ,but it easy after you understand that the ticket are by time :by expl 15mn 20 mn 30 mn ect... mercure hotel is new clean and quiet,and staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verdier Jean-Claude, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Mia Business - 01/05/2018
« I would class it as a 4star »

I have to thanks the staff they were fabulous. While it was clean, I can't imagine that having booked a "superior room", what a non superior room would be like. the "superior" rooms were standard, with no working air con, which when we asked, they don't switch it on until a few days of warm weather, in the entire building, so for someone who normally likes it warm, sleeping in this heat was unbearable. having the windows open did help slightly, however the noise was then the next problem. the room itself was fairly small, having also only a shower, which for being a superior room was not something very superior. I would also suggest that towels are checked before placing in the rooms - I had one that looked like it was mauled by a tiger!! the business lounge which while was nice to sit in, had not much more, the snacks were basic and sometimes looked like they had sat there for some time, and that's if there were any. Also no alcohol in the lounge, access to a glass of wine would have eased the fact that there was not much else. the breakfast, while they were great and had a fantastic selection, the hot food, was not always hot and the guy who was incharge of the omelettes was under serious pressure, sometimes I would not have even received my omelette as it was taking so long or there were so many people - may i suggest a hot hob so that the omelette can be cooked quickly, not this small electric thing that just added to the ques and length of time waiting on the food. Again I want to thanks the staff they were fabulous, friendly and helpful at all times!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Hinds, Thank you for taking the time to tell us about your experience at the Mercure Bratislava Centrum Hotel. I am very grateful to you for mentioning out hotel staff. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Radoslav Bátora Front office manager

AccorHotels certified review
C. D. Business - 27/04/2018
« Warm welcome and wonderful rooms »

Great experience from check-in till check-out. Hotel is modern, feel like home, professional team, high quality breakfast. A special thanks to Peter at the reception fot his recommendation, friendly approch and professional customer relation (high value staff member from my point of view). Special breakfast table reserved for Gold and Platinium member is a great point. Rooms are well design.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Cau, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Rodolfo P. Business - 26/04/2018
« Hot and bad customer service »

No air-conditioning. I call reception asking for air-conditioning since room was very hot. He said to open the window. Hotel with windows on main street and very nice. Between hot and noise could not sleep. Worse hotel I ever stayed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodolfo P., Thank you for taking the time to tell us about your experience at the Mercure Bratislava Centrum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Anonymous Business - 26/04/2018
« Very good »

Pleasant hotel, which I visited more time. Only is a pity, that here isn't sauna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuma Libor, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Anonymous Business - 26/04/2018

clean fresh, good breakfast & food. Gym needs 1-2 more treadmills. Otherwise good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrik Andren, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

AccorHotels certified review
Hesham I. Friends - 25/04/2018
« No air conditioning »

The ac was not working and the weather out side was a bit warm so it was a very bad sleep. The fees was already paid as an advance and I had a flight next day at 7 am fron Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Hesham I., Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. The weather needs to stay more stable for few days in row to start cooling for 100%. We hope you will give us the opportunity to better serve you in near future. Best Regards, Radoslav Batora Front office manager

AccorHotels certified review
Anonymous Business - 25/04/2018
« No AC in the room »

The only solution given was to open the window.. Then, you can hear all the noise from inside.. So we have to choose between hot or noise?

AccorHotels certified review
Gwen A. Couples - 24/04/2018
« Good value for money »

This hotel was very close to the central station. Front desk staff were very helpful with advice and guidance re local transport, maps, brochures etc. An extra chair with good light for the 2nd person to read easily would have been good, but this is very rare to find in any hotel room. Meals were great and very good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwyneth A., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

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