Hotel - Mercure Bratislava Centrum Hotel
Mercure Hotel Mercure Hotel

Mercure Bratislava Centrum Hotel

4.5/5 1,778 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • BRATISLAVA (Paying)
    • VIENNA AIRPORT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Rafting  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

A wide range of trendy queen size or twin bedded rooms are inspired by moments of pop-art. Transparent and semi-transparent bathrooms equipped with walk-in shower or bathtub offering a spacious feeling, most rooms with separate toilets

  • 175 rooms
  • 150 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • Pay per view channel(s)
    • TV room service ordering
    • Video games on TV in room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,168 reviews

Our guest reviews for Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,778 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 10/10/2018 AccorHotels certified review
« I enjoyed my stay! »

Staff was excellent and efficient! Very helpful, professional and friendly. Clean room and super comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernest L., thank you for taking the time to review your stay in Mercure Bratislava Centrum. It was our pleasure to host you. We appreciate your nice words about our team. I will make sure to share your comments with them :) We look forward to have you back again in the future :) Sincerely, Gabriela Busova Guest Experience Representative

Jerome Couples - 09/10/2018 AccorHotels certified review
« wonderfull experience »

you were very pleased to stay in your hotel, not far from center, train station, friends. Staff helped us very professionaly with all our demands. We'll be back for our next trip to Bratislava

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome H., thank you for this wonderful review regarding to your stay in Mercure Bratislava Centrum! We are happy you had a pleasant stay. The biggest reward is when our guests are coming back so we look forward to meet you again in in the future :) Sincerely, Gabriela Busova Guest Experience Representative

Alipa Business - 07/10/2018 AccorHotels certified review
« Excellent »

Hotel close to the city centre and to Bratislava train station. Big rooms, nice shower (although dripping out side shower) and good facilities, only disappointing the TV channel selection could be upgraded, and movie are quite expensive. Staff friendly and available to answer all questions. The parking in front of hotel is free, but limited amount of places available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alicia P., thank you for staying with us. We very much appreciate your kind words and comments. We enjoy a great location near train station and close to other public transportation possibilities. I am sorry the TV selection did not meet your expectations. Thank you for mentioning the friendliness of our team. We would be happy to have you back in the future. :) Sincerely, Gabriela Busova Guest Experience Representative

Smiljana Business - 05/10/2018 AccorHotels certified review
« Gabriella is a gemstone. »

Rooms are clean. Breakfast is good, but when you day after day eat the same food.. Pancake guy is great! And his pancakes. Bar and restaurant work fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Smiljana, it was our pleasure to have such a wonderful guest staying with us! And it was my pleasure to meet you personally. We very much appreciate your words and comments regarding to your stay. We are happy we had the opportunity to celebrate your birthday with you and we hope we made it memorable even if you have been far away from your family. We honestly hope to have you back in the future! Maybe also with your husband this time. :) Sincerely, Gabriela Busova Guest Experience Representative

Joan Business - 03/10/2018 AccorHotels certified review
« Incredibly amazing »

Check in was really fast and easy Nice staff wellcomes you I received an upgrade For my room and the complementary drink I could park my car in front of the hotel I had dinner and food was lovely I had breakfast and was great too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan G., we are happy for the opportunity to host you :) It was our pleasure to have you here with us in Mercure Bratislava Centrum :) We appreciate this great evaluation and wonderful words :) I can assure you I will share your comments with the team :) I am sure it will be encouraging for everybody. We already now look forward seeing you again in the future :) Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Couples - 01/10/2018 AccorHotels certified review
« very relaxed »

very friendly reception, good parking, good bed, very nice room, good gym! And only 15 minutes walking to the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helmut D., thank you for staying with us and for incredibly nice words :) We appreciate you sharing your experience :) We look forward to see you in the future again :) Sincerely, Gabriela Busova Guest Experience Representative

Sergio G. Business - 30/09/2018 AccorHotels certified review
« negative, several reasons »

negative, because I have not obtained the smoking room as requested, and when I saw a large size dog being accepted into rooms I don't understand why smokers people give you so much problem, overmore the cleaning of my room was not appropriate, I left (my fault) some handkerchiefs and cotton buds in the bathroom and they were not removed, I'm supposed to be in your hotel for the next couple of years (one or two week per month) so I'll like to receive a better treatment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio g., Thank you for taking the time to tell us about your experience at the Mercure Bratislava Centrum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward having you back so you will give us a chance to serve you better. Sincerely, Gabriela Busova Guest Experience Representative

Peter Couples - 29/09/2018 AccorHotels certified review
« Not worth 4 star rating, both Crowne Plaza & Radission are also 4 star but better »

Close to train station. Wifi was good. But room cleaners forgot providing toiletries. Also table lamp didn't work. Room was dark around the mini bar area. Carpet had stains. Shower had rain head and hand held head, but it couldn't be switched to hand hrld alone, and it had no door hence water splashed out wetting the toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and sharing your feedback. I am sorry your experience did not meet your expectations. We hope though that we will have you back again in the future, so you will give us a chance to serve you better. Sincerely, Gabriela Busova Guest Experience Representative

Jean Y. Business - 29/09/2018 AccorHotels certified review
« Very good hotel. »

A little expensive for Bratislava, service is good and personnel helpful. Minibar should be refilled everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Y. P., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. Sincerely, Gabriela Busova Guest Experience Representative

Couples - 26/09/2018 TripAdvisor review
« Great value, amazing comfort »

Location is excellent, less than 5 minutes from the train station. Rooms are not very big, but comfortable and with amazing design. Breakfast was the best part of our stay - wide variety of options , high quality and fresh. Staff was always friendly and helpful. Our only complaint are the slightly higher prices in the hotel bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iveta, what a great review! Thank you for staying with us! :) We very much appreciate your kind words regarding to your stay. It makes us very happy to hear you enjoyed the breakfast. Our F&B department works very hard every day to meet the expectations of our guests and maybe even overcome them. Thank you for the kind words about our team, I will share your comments with them! I am sorry you find the prices a but higher. We hope to see you again in the future! Best regards, Gabriela Busova Guest Experiene Representative

Liviu Couples - 25/09/2018 AccorHotels certified review
« Excelent »

Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liviu A., Thank you for the great evaluation! We appreciate it a lot! Sincerely, Gabriela Busova Guest Experience Representative

Kym J. Business - 25/09/2018 AccorHotels certified review

Awesome hotel and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kym J., thank you for staying with us and this amazing evaluation. Your words are very encouraging! We hope to see you again in the future so you can enjoy our hospitality once again. Sincerely, Gabriela Busova Guest Experience Representative

Paul Business - 25/09/2018 AccorHotels certified review
« Wonderful time »

Thank you for your great hospitality and all wishes where fulfilled

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul P., thank you for the wonderful evaluation and nice words! We appreciate it a lot! We are happy you enjoyed your stay and everything met your expectations :) We do hope to have you back in the future :) Sincerely, Gabriela Busova Guest Experience Representative

Jan Z. Business - 22/09/2018 AccorHotels certified review
« Dobry standard »

Mily personal.

Our hotel has responded to the review
Our hotel has responded to the review

Vážený Jan Z., Ďakujeme za milé slová, veľmi si ich vážime :) S pozdravom, Gabriela Busova Guest Experience Representative

Jaimeestebanezaramendia Business - 18/09/2018 AccorHotels certified review
« Convenient location and good service »

Very convenient location just 300 meters from Bratislava main railway station. Tram 1 and 2 and various bus lines just in front of the hotel. Good and comfy rooms. Breakfast could be improved. No beans.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaime E., thank you for choosing Mercure Bratislava Centrum for your stay. I am happy the location was convenient for you. We are indeed situated near the train station with connections to every part of the city. The city center by the tram is only 5 min :) We hope to see you again in the future, Sincerely, Gabriela Busova Guest Experience Representative

Helga Solo - 15/09/2018 AccorHotels certified review
« A great hotel - easy to find »

I was travelling on my own by rail, 59 year old female from southern Germany. One of my concerns was that I would not find the hotel - however, I saw it right away when leaving the train station. The location was great, less than five minutes away from the train station with trams and busses, also there's a tram station right outside the hotel. The rooms are quiet - I didn't hear the elevator or any people outside on the hallway. I had asked for a bathtub when booking on the Internet - and yes, my room had one. Thank you!! Room was convenient, clean, enough storage space - very lovely altogether. Can't complain about breakfast either- it wasn't "absolutely extraordinary" however I was quite "satisfied". I would have wanted more TV programs, I could only watch Sky News, BBC News and CNN - a somewhat limited selection. However, I didn't travel to Bratislava to watch a lot of TV. On the whole - it was a good choice and I would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helga C., Thank you for staying with us :) We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It was our pleasure to host you dear Helga, we are very glad you had no difficulties to find us. We indeed enjoy a great location near the train station and easily accessible from every direction. We are very happy you enjoyed your room and breakfast too. I am very sorry about the TV programs. We already contacted our provider and we are solving the problem. Thank you again for sharing your experience and we hope to see you again in the future. Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Business - 13/09/2018 AccorHotels certified review
« It met my expectations. »

It was only one night. Reasonably priced vs local competition. Efficient check in and check out. Room was very clean and bed very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel S., thank you for staying with us. It was our pleasure to host you. Thank you for appreciating the check in and check out procedure. We strive to be as efficient as possible. We hope to see you again in the future :) Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Business - 12/09/2018 AccorHotels certified review
« Only a brief overnight stay, but great service and very comfortable »

Unfortunately I arrived later than planned, after midnight, but the check in was quick and the service was excellent. The room was very comfortable after a long trip, and the breakfast was great. I checked out immediately after breakfast, but my brief stay was comfortable and refreshing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B., We are very happy we could host you even if only for very short period of time. We do appreciate your kind words and hope to see you in the future again. Hopefully for more days ;) Sincerely, Gabriela Busova Guest Experience Representative

Paul Friends - 12/09/2018 AccorHotels certified review
« 2 nights in Bratislava »

An extremely enjoyable stay. Check-in was easy. The room was excellent, clean and with a very comfortable bed. Breakfast had a superb selection of food - even the scrambled eggs were made of eggs (are you the only ACCOR group hotel to still use real eggs?) instead of yellow ‘melange’. The wine selection is excellent but the beer is awful - Zlaty Bazant (Heineken) industrial beer. Check out was efficient. The staff were very friendly and spoke excellent English. Thank you Mercure Bratislava. I will return but please sort the beer out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul L., thank you for choosing Mercure Bratislava Centrum for your stay! What a pleasure for us to receive such a positive feedback! Thank you for mentioning all the aspects of your stay which made it enjoyable. We are happy to hear you liked the breakfast and highlighted it. :) I am very sorry you did not like our Slovak beer though. See you again in the future! I look forward meeting you :) Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Business - 12/09/2018 AccorHotels certified review
« A very pleasant stay. »

The staff were very welcoming. I stayed in two rooms and found them both to be very clean, spacious and comfortable. I used the gym facility and was also pleased with its conditions. I had a very nice dinner at the restaurant. I would just recommend to add vegan options to your menu and to the restaurant buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheer G., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. I am very happy the cleanliness met your expectations. Thank you also for the positive evaluation of the gym. We appreciate a lot mentioning the staff helpfulness as we strive to continuously improve the quality of our services. Thank you again for sharing your experience :) Sincerely, Gabriela Busova Guest Experience Representative

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