Hotel - Mercure Bratislava Centrum Hotel
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Mercure Bratislava Centrum Hotel

4.5/5 1,765 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • BRATISLAVA (Paying)
    • VIENNA AIRPORT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Rafting  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

A wide range of trendy queen size or twin bedded rooms are inspired by moments of pop-art. Transparent and semi-transparent bathrooms equipped with walk-in shower or bathtub offering a spacious feeling, most rooms with separate toilets

  • 175 rooms
  • 150 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • Pay per view channel(s)
    • TV room service ordering
    • Video games on TV in room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,074 reviews

Our guest reviews for Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,765 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 12/09/2018 AccorHotels certified review
« Only a brief overnight stay, but great service and very comfortable »

Unfortunately I arrived later than planned, after midnight, but the check in was quick and the service was excellent. The room was very comfortable after a long trip, and the breakfast was great. I checked out immediately after breakfast, but my brief stay was comfortable and refreshing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B., We are very happy we could host you even if only for very short period of time. We do appreciate your kind words and hope to see you in the future again. Hopefully for more days ;) Sincerely, Gabriela Busova Guest Experience Representative

Paul Friends - 12/09/2018 AccorHotels certified review
« 2 nights in Bratislava »

An extremely enjoyable stay. Check-in was easy. The room was excellent, clean and with a very comfortable bed. Breakfast had a superb selection of food - even the scrambled eggs were made of eggs (are you the only ACCOR group hotel to still use real eggs?) instead of yellow ‘melange’. The wine selection is excellent but the beer is awful - Zlaty Bazant (Heineken) industrial beer. Check out was efficient. The staff were very friendly and spoke excellent English. Thank you Mercure Bratislava. I will return but please sort the beer out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul L., thank you for choosing Mercure Bratislava Centrum for your stay! What a pleasure for us to receive such a positive feedback! Thank you for mentioning all the aspects of your stay which made it enjoyable. We are happy to hear you liked the breakfast and highlighted it. :) I am very sorry you did not like our Slovak beer though. See you again in the future! I look forward meeting you :) Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Business - 12/09/2018 AccorHotels certified review
« A very pleasant stay. »

The staff were very welcoming. I stayed in two rooms and found them both to be very clean, spacious and comfortable. I used the gym facility and was also pleased with its conditions. I had a very nice dinner at the restaurant. I would just recommend to add vegan options to your menu and to the restaurant buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheer G., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. I am very happy the cleanliness met your expectations. Thank you also for the positive evaluation of the gym. We appreciate a lot mentioning the staff helpfulness as we strive to continuously improve the quality of our services. Thank you again for sharing your experience :) Sincerely, Gabriela Busova Guest Experience Representative

Don M. Solo - 11/09/2018 AccorHotels certified review
« Nice room in a hotel with a perfect location close to the railway station and tram links into the city »

The room was large and well appointed and I appreciated the free water and juice which was provided given that I had arrived during a thunderstorm!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don M., we are delighted you did choose Mercure Bratislava Centrum for your stay while in Bratislava. It was our pleasure to host you. :) We are very happy you enjoyed your time with us and you could relax after coming in such a bad weather. We appreciate sharing your experience and hope to see you again in the future :) Best regards, Gabriela Busova Guest Experience Representative

Pavel C. Couples - 08/09/2018 AccorHotels certified review
« Short trip to Bratislava »

As it was a short trip to Bratislava (more a "transit" one) I would keep the review short. The hotel is quite new I guess, as it looks very nice and comfortable even though you did not reach your room yet. The room itself was very nice, spacious and modern, with comfortable bed and everything else you need for your stay. The location of the hotel itself is actually great for the tourists, as its practically just few minutes walking distance from the city center, from the river and other places you want to see when traveling to Bratislava. Last but not least the staff was friendly and helpful (when asked for tips what to visit in Bratislava in the short period of time, they provided us with all the suitable information, which is not always the case when staying at other hotels). Taking all the above into consideration as well as the final price I would recommend this particular hotel to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel, thank you for choosing Mercure Bratislava Centrum for you short transit trip :) We are very happy we could host you :) We appreciate your kind words and comments regarding your stay. Your compliments are truly appreciated. Thank you for highlighting our great location and the helpfulness of our hotel team who will I am sure be delighted to hear these amazing comments. We do hope to welcome you back in the future. :) Warm regards, Gabriela Busova Guest Experience Representative

Pamela &. D. H. Couples - 07/09/2018 AccorHotels certified review
« Great stay, convenient for transport! »

Easy check in, lovely room, tram stop at bottom of road, railway station round corner, bus to airport 2 mins away. This was our return to Bratislava before flying home, the next day, however, it would be the perfect place to stay as it was a few minutes by tram into old town, perfectly placed near station to Vienna. The hotel staff were lovely, the bed was so comfy I almost missed the wonderful breakfast. While waiting to check out (a large group were checking in) a young lady called Gabriel, suggested I take a seat & gave me a glass of water and stood and chatted to us and also answered our questions as to where to get to bus to airport etc, she also asked if we had any suggestions on anything they could improve on, we did suggest more than 2 portions of milk and just plain tea as not everyone likes fruit tea/coffee in the room, which she was delighted we had mentioned. As I said before room was lovely and breakfast was amazing with something for everyone, including hangover cures lol

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela and David H., It was our pleasure to have you here in Mercure Bratislava Centrum hotel. We very much appreciate your comments regarding your stay. We are very happy to receive positive feedback from you. It is great to hear you felt comfortable and you had a good breakfast experience ;) It was my pleasure meeting you dear Pamela and David. I had wonderful time while talking to you. I am grateful for your comments, as it will help to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Busova Guest Experience Representative

Phill Couples - 04/09/2018 AccorHotels certified review
« Great stay in Bratislava »

Fireindly staff, close to Train Station and short walk to old Town. Nice new modern hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip D., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. I will make sure to share your words with our team. It will be very encouraging for them. :) Thank you for choosing us for your stay and we hope to see you again in the future. :) Sincerely, Gabriela Busova Guest Experience Representative

Couples - 04/09/2018 TripAdvisor review
« Short trip to Bratislava »

As it was a short trip to Bratislava (more a "transit" one) I would keep the review short. The hotel is quite new I guess, as it looks very nice and comfortable even though you did not reach your room yet. The room itself was very nice, spacious and modern, with comfortable bed and everything else you need for your stay. The location of the hotel itself is actually great for the tourists, as its practically just few minutes walking distance from the city center, from the river and other places you want to see when traveling to Bratislava. Last but not least the staff was friendly and helpful (when asked for tips what to visit in Bratislava in the short period of time, they provided us with all the suitable information, which is not always the case when staying at other hotels). Taking all the above into consideration as well as the final price I would recommend this particular hotel to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel, thank you for choosing Mercure Bratislava Centrum for you short transit trip :) We are very happy we could host you :) We appreciate your kind words and comments regarding your stay. Your compliments are truly appreciated. Thank you for highlighting our great location and the helpfulness of our hotel team who will I am sure be delighted to hear these amazing comments. We do hope to welcome you back in the future. :) Warm regards, Gabriela Busova Guest Experience Representative

Erik C. Solo - 02/09/2018 AccorHotels certified review
« Wonderful service in a very pleasant hotel »

The upgrade to a superior room was very appreciated, but it was the warm, personal welcome from Gabrielle, the guest services manager that really kicked my stay off to an excellent start. The location close to the station and tram stops is excellent – though not exactly “central” to the old town, it is an easy and pleasant walk. The room was great and the coffee machine very handy ( however it did take a while for me to find the ‘on’ switch. Breakfast was perfect with great options and again, a morning hello from Gabrielle. I visited the Privilege Lounge but did not find that it added significantly to my stay. All-in-all my experience at Mercure Bratislava was wonderful andwill probably lead me to book Mercure in Madrid, my next major city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., thank you for your amazing words! It makes us very happy to receive such a positive comments. I am happy you enjoyed the time spent here and you had a lovely stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Enjoy Madrid!!! :) Sincerely, Gabriela Busova Guest Experience Representative

Monica Solo - 30/08/2018 AccorHotels certified review
« The General Manager was most helpful »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monique, I am happy that you have scored our hotel with your nice review. I do hope you enjoyed your short stay with us. I was more than happy I could offer you our privilege room and the transfer. I do hope to see you back in Bratislava :) Regards, Ladislav Olcsvary General Manager

Andrew Friends - 29/08/2018 AccorHotels certified review
« Very modern hotel with pleasant staff »

Modern rooms, nice restaurant, helpful reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wiktor A., thank you for sharing your positive experience :) It is always a pleasure for us to receive positive feedback. We hope to see you again in the future! Best regards, Gabriela Busova Guest Experience Representative

Adam Solo - 28/08/2018 AccorHotels certified review
« Mercure Bratislava Centrum »

I've stayed here many times and the hotel never disappoints. My reason for choosing this hotel is its proximity to the Hlavni (main station). All staff are always friendly, professional & helpful. I was in a Privilege room which was clean, feature rich and (considering it was very hot outside) quite cool. The bathroom is superb and the addition of a coffee machine is excellent. I didn't eat dinner in the restaurant this time but had breakfast included in my rate - breakfast had a lare choice and quality was excellent. I did have a couple of drinks in the bar and staff there are always efficient with a reasonable choice. I would recommend this hotel to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for staying with us! We appreciate the positive feedback we received from you :) We are very happy you are always coming back and our services are meeting your expectations. Thank you for mentioning your breakfast experience. We are delighted to hear you had a good meal in the morning :) It is very important for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Busova Guest Experience Representative

Martin B. Couples - 28/08/2018 AccorHotels certified review
« A relaxing weekend in Bratislava »

Delightful, a very modern clean hotel with smiling helpful staff. Excellent rooms and facilities and a superb restaurant. As a Club Accor member I use Mercure hotels when available and this is definitely one of the best I have stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin B., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. Thank you for choosing us for your stay! We are very happy to receive such a positive review. I will make sure to share these words also with the team. I am pretty sure it will be very encouraging for them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Busova Guest Experience Representative

Rob G. Friends - 26/08/2018 AccorHotels certified review
« Wonferful guest experience »

From the moment we arrived at the hotel we were extremely impressed with the staff, spacious reception area and our room. Gabriella in particular was more than helpful and friendly. Our experience was most positive and we would not hesitate to recommend your hotel to others. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. g., Greetings from Mercure Bratislava Centrum Hotel! Thank you for staying with us. It was our pleasure to host you. We appreciate a lot your kind words regarding to your stay. Thank you for mentioning our stuff. We always want our guest to feel welcome and like at home :) It was my pleasure to meet you Mr. g. and I look forward already now to meet you again. Hopefully we see you soon :) Thank you again for your comments and recommendations! Sincerely, Gabriela Búšová Guest Experience

Celine Solo - 26/08/2018 AccorHotels certified review
« Fast and efficient »

The receptionist was very polite and efficient. The room was clean and tidy. The staff could also speak English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Celine, Thank you for staying with us! We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Busova Guest Experience

Daniel Business - 25/08/2018 AccorHotels certified review
« Exceptional »

Our stay was great! Helpful and kind staff, beautiful hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel S., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Batora Front office manager

Paul B. Couples - 24/08/2018 AccorHotels certified review
« Excellent »

I think the fact we only stay in this hotel when we visit Bratislava says it all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B., we all love you so much. Thank you for CARREMI ;-)) it was very good. Hope to see you soon. My regards to Adriana. Best of regards, Rado*

R S. Friends - 24/08/2018 AccorHotels certified review
« One night in Bratislava »

Room was comfortable but why is there a glass window between the bathroom and bedroom? Who thought that was a good idea? This was definitely not a good feature. Rest of hotel was good, breakfast was really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for staying with us. We very much appreciate your review regarding your stay at the Mercure Bratislava Centrum Hotel. Thank you for highlighting the breakfast, it is indeed important for us that our guests start the day charged with energy. Design of the hotel is unique and also the concept of the bathrooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Busova Guest Experience

Paul Business - 23/08/2018 AccorHotels certified review
« A great stay in a top hotel »

Everything was perfect, started from check in till check out ! Thank you for your warm welcome and hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul P., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Bátora Front office manager

Pat G. Couples - 22/08/2018 AccorHotels certified review

The hotel staff and room were no problem, however, I did not like the location. It was too far from the river and shopping areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat G., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive a feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radoslav Bátora Front office manager

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