Hotel - Novotel Pune Nagar Road
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Novotel Pune Nagar Road Hotel

4.5/5 1,222 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • LOHEGAON AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

A spacious room with contemporary décor, offering an option of King size bed or Twin beds along with in room facilities such as LED TV, Tea/Coffee maker, In Room Safe, Mini Bar and complimentary WiFi. Comfortable stay for up to 2 adults & 1 children.Premier room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

  • 223 rooms
  • 180 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 22 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Telephone in bathroom
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,902 reviews

Our guest reviews for Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,222 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 22/10/2018 TripAdvisor review
« Good hotel with poor maintenance »

The toilet in the room was not functional. Even after reporting it out, it wasnt attended. Requested for an alternate room for a hour, but that as well didnt materialise in time.The service manager tried to help me but it was too late by then as I had check out by then.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajeshkarinki, Thank you for taking the time to share your feedback with us. I can see from your comments that we were not able to live up to your expectations especially in terms of product and service response time. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The issues you mentioned have been brought to the attention to concerned heads of department. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical attitude on the part of any of our team members. We apologize for the inconvenience and annoyance those incidents caused. We do look forward to your return to our hotel in not so distant future. If I can be of any assistance whatsoever in the meantime, please do not hesitate to contact me. Regards Nitin Pathak

Aditya M. Business - 18/10/2018 AccorHotels certified review
« Oktoberfest was a good experience »

Loved the courtesy shown to me and my team by Kiran who was the bar in charge. The suggested starters were scrumptious. Staff always welcomes you with a smile on their face and always there to help you out when needed. Had a very pleasant stay at the hotel. Keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aditya M., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Praveen Nair. Assistant Front Office Manager

L. Business - 18/10/2018 AccorHotels certified review
« Calm and resting place »

Room is good, I could find the novotel atmosphere again. The restaurant for breakfast is large and allow to find a corner for a peaceful breakfast. For lunch and dinner OK too. One point, the salmon was long to come and your team offered me a soup ; was well made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Thierry L., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Praveen Nair. Assistant Front Office Manager

Ketan Families - 17/10/2018 AccorHotels certified review
« Awesome »

It was a pleasure staying with Novotel in Pune. Very relaxing and satisfying experience. Keep up the high standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ketan V., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Praveen Nair Assistant Front Office Manager.

Mr B. S. Business - 17/10/2018 AccorHotels certified review
« Nice hotel, made my visit to Pune very easy and enjoyable - Thank you »

Very good , Nice room, Food was good. Staff very helpful. - Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bev S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Praveen Nair Assistant Front Office Manager.

Avishek G. Business - 15/10/2018 AccorHotels certified review
« very prompt service and very courteous staff »

It was just a one day business trip, so didn't get to use much of the amenities, however no complaints whatsoever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Avishek G., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Praveen Nair Assistant Front Office Manager.

Gurdip S. Families - 15/10/2018 AccorHotels certified review
« Satisfactory stay »

Stay was decent with helpful staff. But cleanliness of the rooms ( dust) and cleaner towels etc is recommended. Play area and breakfast was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gurdip S., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Praveen Nair. Assistant Front Office Manager.

B.’s Friends - 14/10/2018 AccorHotels certified review
« Very good »

It was a pleasant stay Shall comeback again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sadashiva B., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Praveen Nair. Assistant Front Office Manager.

Ps Families - 14/10/2018 AccorHotels certified review
« Comfortable stay, service could be more efficient. »

Good rooms (a little small), nice sleep quality, good soundproofing against traffic. Staff was very genuine and helpful, but need to be more efficient. Slow service in restaurant and room service, and incomplete orders served were challenges we faced. But overall a good experience, and we would visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Punit S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest Experience Manager

Amit K. G. Business - 13/10/2018 AccorHotels certified review
« Excellent service »

value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amit Kumar G., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest Experience Manager

Rehana S. Families - 10/10/2018 AccorHotels certified review
« Very comfortable and relaxing stay »

Enjoyable. Hotel is child friendly and the lobby area is great for kids. Room was clean and fresh and nicely decorated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rehana S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest Experience Manager.

P W. Business - 09/10/2018 AccorHotels certified review
« Very good stay in the hotel »

Excellent stay at the hotel but Novotel should consider a free transfer service to and from the airport. Also the buffet is over priced and needs looking at, plus a Diet Coke is 3x the price from the shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Weston P., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest Experience Manager.

Khairul Business - 08/10/2018 AccorHotels certified review
« Pleasant stay »

I didn't face any problem while staying at this hotel. It gave me a good pleasure and satisfaction during my 2-week of stay. However I wish if they can make more variety on the breakfast buffet menu. Overall it was good but I would love to try different tastes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khairul A., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest Experience Manager

Nirav P. Business - 08/10/2018 AccorHotels certified review
« Amazing »

Enjoyed the stay, staff was very pleasant & hotel room was very clean. Loved the small fun zone near lift .. that was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest Experience Manager

Anup G. Business - 07/10/2018 AccorHotels certified review
« Room was in bad shape. Spotted bedbug reported the same however no one bothered to offer a room change immediately »

Staffs are all helpful. I liked the platter and quality of food. Room was comfortable. However I had spotted a bedbug in the room and informed more than one stafg member. However none bothered to offer me a room change immediately. However on the 5th day of my stay someone visited my room and offered a room change. Room electrical connection was in a mesh. Reported the same and had to wait for more than a day till one night at 1 am all lights went off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anup G., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mahzarine Baria Guest Experience Manager

Vinodh H. Business - 05/10/2018 AccorHotels certified review
« Pleasant stay »

Very polite and friendly staff. Clean and fresh hotel rooms n lobby space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinodh H., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest experience Manager.

Rashmi Business - 05/10/2018 AccorHotels certified review
« Good location and comfortable stay. »

Good on service, clean and tidy rooms, buffet spread , convenient location - overall all good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rashmi S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest experience Manager.

Anonymous Business - 04/10/2018 AccorHotels certified review
« Pleasant »

Nice breakfast buffet. You can keep the light weight containers as current ones are heavy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venkatanagasai C., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest experience Manager.

Renfei L. Business - 04/10/2018 AccorHotels certified review
« Everything was good except for the tv »

Tv was automatically turned on once I got the electricity, which was a bit annoying for me. Otherwise everything was good, food was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renfei L., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mahzarine Baria Guest experience Manager

Leonard C. Business - 04/10/2018 AccorHotels certified review
« Just Awesome! »

Staff awesome, Food awesome, The pleasure of stay awesome, Ambience Awesome Keep it up team, don't let this level go down Booked through - Carlson Wagonlit Travels on behalf of Vodafone Corporate Ahmedabad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonard C., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzarine Baria Guest experience Manager.

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