Hotel - Novotel Pune Nagar Road
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Novotel Pune Nagar Road Hotel

4.5/5 1,394 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • LOHEGAON AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

A spacious room with contemporary décor, offering an option of King size bed or Twin beds along with in room facilities such as LED TV, Tea/Coffee maker, In Room Safe, Mini Bar and complimentary WiFi. Comfortable stay for up to 2 adults & 1 children.Premier room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

  • 223 rooms
  • 180 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 22 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Telephone in bathroom
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,177 reviews

Our guest reviews for Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,394 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Lalit S. P. Business - 15/03/2019 AccorHotels certified review
« Nice place to stay, good spread of breakfast buffet »

It was a pleasure to stay at Novotel, the food spread and taste was very good. The rooms were clean and hygenice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lalit P., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathakl General Manager

K D. P. Business - 15/03/2019 AccorHotels certified review
« As expected »

Everything was very good except food. It should have been better

L. C. Business - 15/03/2019 AccorHotels certified review
« good »

nice Receiption nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastein L., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Business - 15/03/2019 TripAdvisor review
« Stay in March 2019 »

Always love to stay in this property. The rooms are comfortable and nice. We also enjoyed the lounge and the staff was very courteous. We enjoyed the breakfast and the spread was really nice. Your coffee shop is also very lively area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mathur, Thank you for reviewing us on this esteemed forum. We are glad you had a wonderful stay at Novotel Pune and found the rooms to be comfortable and nice. Our Food is our USP and has been liked by all. We are glad to know that you found the staff to be very courteous and were looked after very well by our staff. We pledge to create a great experience each time for all our guest. Many thanks once again for taking time to share your experience. We hope to have the pleasure of welcoming you back many more times. Regards Nitin Pathak General Manager

Ankur S. Families - 14/03/2019 AccorHotels certified review
« Great Experience courteous staff »

it was a great experience everybody from each section Front office, house keeping , transport and F&B all took well care of my familly. Special Thanks to F&B staff at restaurent The square who took extra care and made everything so great. Also thanks to Sheetal from front office to quickely respond on request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ankur S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Ravneet R. Business - 12/03/2019 AccorHotels certified review
« Didn't live up to the standard of other Novotel's around the world »

Bed was extremely hard and uncomfortable. No skirting on base of bed which isn't really acceptable for hotel standards. Had to call staff multiple times to bring up conditioner to my room (which should have been there to begin with). Hotel shower was also quite old with bits of visible mould in places. I probably would not stay here again. Positive was the gym as it was very nice and well equipped for a hotel gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ravneet R., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

T. S. Business - 11/03/2019 AccorHotels certified review
« NOT A NICE STAY »

NOT SO GOOD

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. T., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Susan H. Business - 11/03/2019 AccorHotels certified review
« Lovely experience, fantastic employees. »

This was my first time at the hotel and the experience and hospitality that I received was excellent. The rooms were spacious and kept very clean, the staff throughout the hotel were friendly and attentive throughout my stay. Good choice of food in the restaurant with all staff looking after all our needs. I would definitely be using this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan H., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Pathak

Wange Business - 10/03/2019 AccorHotels certified review
« Normal experience »

Facility is good, however, 2 points I think can be improved. Actually, this is my second stay with Novotel, I found the check-in and check-out time takes very long, I don't know what the receptions are filling or checking in the system, but waiting is very long, seems some of the receptions are new ones under training. Secondly, the breakfast seems very little change every morning, Novotel is international brand, but food choice is very rare. Hope can be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chaobo G., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Vinay S. Business - 08/03/2019 AccorHotels certified review
« Stay at Novotel Pune »

It was a pleasant stay at Novotel Pune. Staff was courteous and we'll behaved. Staff at Square restaurant was exceptionally good. They Moto seems to be customer satisfaction and delight. It was a business trip and I enjoyed the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinay S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Rahul K. Couples - 08/03/2019 AccorHotels certified review
« Excellent »

Good service good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rahul K., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Erez S. Business - 06/03/2019 AccorHotels certified review
« Very good hotel »

Hotel is nice and clean Staff is professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erez S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Vl Business - 05/03/2019 AccorHotels certified review
« Good location poor service »

The service was terrible. My room wasn't cleaned on the 2nd day. I waited till 9pm, and then called guest services to ask if they'd forgotten to clean my room. "We'll send someone right now, mam. Very sorry". 9.15pm...still no one. Re rang..."They're on their way". 9.25pm..still nothing. Re rang..."They had to get something to another room..they're in the lift on their way to you". 9.40pm...still no one... 9.45pm - 45 minutes later someone finally came. Earlier that afternoon I rang 'guest services' to get tea bags & milk. 15mins later, nothing. Rang again - "It's coming". 15mins later. Still nothing "It's coming mam". 30mins later...still nothing. I had to go out by then. Came back that evening at 9pm. My room still hadn't been cleaned. The next day, I again asked for a small jug of milk for tea...took 2 calls and 35mins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valerie L., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Roopa Friends - 04/03/2019 AccorHotels certified review
« Mrs »

The new double tree hotel Ahmedabad is a beautiful property with excellent staff around the hotel. We felt truly welcomed and pampered throughout our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roopa L., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak

Neelam A. Solo - 02/03/2019 AccorHotels certified review

Very professional compassionate and efficient front staff ..Cleanliness well maintained and tastefully decorated..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neelam A., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Business - 01/03/2019 TripAdvisor review
« Let down by the (lack of) service... »

Great location - 5mins from the airport, 5mins walk from a huge mall. Clean, safe, good size rooms. But the service is unfortunately lacking. I rang 'guest services' to get tea bags & milk on afternoon. 15mins later, nothing. Rang again - "It's coming". 15mins later. Still nothing "It's coming mam". 30mins later...still nothing. I had to go out by then. Came back that evening at 9pm. My room still hadn't been cleaned. So rang guest services to ask if they'd forgotten. "We'll send someone right now, mam. Very sorry". 9.15pm...still no one. Re rang..."They're on their way". 9.25pm..still nothing. Re rang..."They had to get something to another room..they're in the lift on their way to you". 9.40pm...still no one... The next day, I again asked for a small jug of milk for tea...took 2 calls and 35mins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for visiting Novotel Pune and sparing your valuable time to review us. Our location has always garnered positive reviews for us. Your concern regarding the service delay is shared with the concerned departments and be rest assured corrective measures are being taken as we speak. Please feel free to reach out to us with more details about your experience for us to improve our services. Look forward to welcome you back. Warm Regards Nitin Pathak General Manager

Suresh K. S. Business - 28/02/2019 AccorHotels certified review
« Good Service, comfortable stay and tasty food »

It was really good experience as always. Room cleanness was good, service is good and Food in restaurant was tasty as always with enough variety. One suggestion, I always get welcome platter with in 15-20 minute of check-in in room but this time it was missed. Hope such small activities really make Novotel different from others. Overall I am fully satisfied with Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suresh K S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Elton M. Families - 27/02/2019 AccorHotels certified review
« Simply Awesome »

The stay was awesome right from the guy who checked me in to the awesome breakfast hosted by Farzana.. to the pool and room service. All was simply awesome. Kudos to the management

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elton M., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Hiren K. Business - 25/02/2019 AccorHotels certified review
« Nice ambiance counties staff »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiren k., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Anonymous Business - 25/02/2019 AccorHotels certified review
« Short Stay - comfortable »

Was a very short stay for one night, however as usual the hotel was comfortable. Nothing extraordinary but in general a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nilesh J., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

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