Hotel - Novotel Pune Nagar Road
Novotel Hotel Novotel Hotel

Novotel Pune Nagar Road Hotel

4.5/5 1,301 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 4999.00 INR Non member rate
From 4999.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • LOHEGAON AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

A spacious room with contemporary décor, offering an option of King size bed or Twin beds along with in room facilities such as LED TV, Tea/Coffee maker, In Room Safe, Mini Bar and complimentary WiFi. Comfortable stay for up to 2 adults & 1 children.Premier room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

  • 223 rooms
  • 180 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 22 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Telephone in bathroom
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,030 reviews

Our guest reviews for Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,301 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tania C. Solo - 11/12/2018 AccorHotels certified review
« Great stay exceptional staff »

I was travelling to Pune for my moms hospitalization and the staff were so helpful and did everything they could to make my situation as smooth as possible. lovely rooms and lovely staff in restaurant and reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tania C., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Kunal M. Business - 09/12/2018 AccorHotels certified review
« Not so good this time.... »

Location is great. Rooms are nice but if one is just staying for its exexutive lounge access then one will be dissapointed as service is poor. To be precise, it is worst that one could imagine. The coffee machine is always out of order. You have to wait for 45 minutes before they get a cup of tea for you and then even ask you to sign the invoice. The customer service button on the telephone is just for show as nobody attends it. It goes on ringing. Once out of sheer frustration I had to call the hotel landline number from my mobile and when answered had to inform them that I was staying in room no. 922 and wanted a pair of scissors to open the lock of my suitcase since no one was answering the guest satisfaction line/house keeping line. Food was good though. Breakfast spread was great but could do better with flavoured curd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Kaushik Business - 09/12/2018 AccorHotels certified review
« Excllcellent »

Nice room & amenities. Food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaushik G., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Arvind M. Couples - 09/12/2018 AccorHotels certified review
« Extremely comfortable »

Great stay. Very comfortable and clean room. Quiet location. Very nice polite staff everywhere from front desk to housekeeping and bar and restaurant. Sumptuous breakfast. Strongly recommend this hotel. Great value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arvind M., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Casey Business - 09/12/2018 AccorHotels certified review
« wonderfully accommodating staff »

Amenities in room, especially shower were dirty and below standard. However, the staff, especially in the dining area were so good that it made it a positive experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Casey L., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Anonymous Business - 07/12/2018 AccorHotels certified review
« Was alright »

Nothing out of the ordinary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brajesh M., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Anonymous Business - 06/12/2018 AccorHotels certified review
« Great hotel »

Very comfortable and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Archana S. Business - 04/12/2018 AccorHotels certified review
« Not as good as expected »

Service was good, but the in room dining food is below average. pretty disappointed with the food, had to eat from outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Archana S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Anonymous Families - 03/12/2018 AccorHotels certified review
« SIMPLY GREAT »

My Abode in Pune for Sheer Hospitality & Food, Excellent Comfort, I will fail if A Special word of Appreciation is not made of Mr. Pravin Nair who handles the Show Magnificently & Ms. Sheetal N. at the Reception who is Swift in her job which creates an Everlasting Impression of NOVOTEL PUNE, They are Undoubtedly Asset to the Property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Amit T. Families - 03/12/2018 AccorHotels certified review
« Good »

Hi , I wish to tell u that being a Accor member one should get the good service n good room .. I have got the room number 741 in which there was no latch in bathroom when I asked he said v doesn’t have the latch in any of our room .. this was utter nonsense .. we also had other room 739 it was having the latch .. being a 5 * property one full mirror v can expect in a room .. 3 * category hotels like fern hotels also have exclusive rooms compare to this Novotel pune .. ... n in swimming pool areas I asked for children tube n all .. they were having all this still I was keep Calling n they were like swimming pool guy is not there n we don’t know where the stuffs are kept ... I m seriously disappoint from service n standards .. other wise experience was good .. no doubt good n everything was too good .. no complain ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Nitesh S. Families - 02/12/2018 AccorHotels certified review
« Good »

After having references from my Punekar friends, I choose and had a first stay in Novotel Pune. Property is good and well maintained. Regarding services, had a bad experience in room services. We checked in at 1.00 am and order some foods and waited until 2.45 am. Unfortunately, no one turned to fulfil our demand. Request authority to take care night orders to give wow factor during stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nitesh S., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Sameer B. Business - 01/12/2018 AccorHotels certified review
« very disappointing , not recommended to stay , poor service quality , inexperienced staff »

not good , it all started with checkin , we booked 2 rooms but reception staff gave both rooms on separate floors 2 and 6 . Secondly the room was very noisy my foreign guest could not sleep 1st nite , in the evening we went out and while coming back we called the hotel number 10 times but nobody answered the call , we wanted to ask the exact address. The room key cover did not have the number of the hotel , we found from website but did not answer, the total staff in hotel is young and inexperienced , we asked for room change and they said they will call and confirm but body called full day , but in evening it was changed . on checkout they added laundry charges of 350rs. which we did not use only . all this to the foreign guest and they told never bring them back to this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak, General Manager

G P. Business - 01/12/2018 AccorHotels certified review
« Stay was pleasant. Rooms are clean and staff quite cooperative. »

Pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Prakash B. Business - 30/11/2018 AccorHotels certified review
« Great...!!! »

Good ambiences and Great Service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General manager

Guru T. Business - 30/11/2018 AccorHotels certified review
« Good stay with Average food option & QUality »

Stay was very comfortable check in experience was very nice but food in dinner buffet was over priced very minimum menu option & really not upto good quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Nilesh G. Business - 30/11/2018 AccorHotels certified review
« Perfect business hotel »

It was a pleasure to stay in that property. I got humanally experience in this particular period. Everybody is very helpful, I specifically thanks to Ms Trupti for helping me to get by Mobile, which I mistakenly left in Ola cab Overall good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Bhanu Business - 27/11/2018 AccorHotels certified review
« Nice »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear BHANUPRAKASH RAO C., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Pankaj S. Families - 27/11/2018 AccorHotels certified review
« a bit dissapointing yet satisfactory »

After haveing stayed in Novotel Mumbai the Pune Novotel was a bit letdown specially the pool area. NO changing rooms and no shower area. The rooms were a bit small and overall feel of the hotel was not very luxurious but again it was a comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandhya S., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Anonymous Families - 27/11/2018 AccorHotels certified review
« Average »

Lobby was very inviting but the room quality was not great. The noise of the corridor kept disturbing through the night. The main door of the room should have been noise proof.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manudeep M., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Wuttipol S. Business - 26/11/2018 AccorHotels certified review
« Satisfied »

I am satisfied in overall services. Just need some comments and improvement about. -Room service is good. - Some delay during check in - Some Delay at restaurant when order the meal and have to ask repeat. - Buffet (Dinner) not really international. - Invoicing process need some improvement in explanation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wuttipol S., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 4999.00 INR Non member rate
From 4999.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates