Novotel Pune Nagar Road Hotel 5 stars

TripAdvisor rating 4.5/5 1,463 reviews
Novotel Pune Nagar Road
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Room 1

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Hotel extras

  • Fitness centre and outdoor swimming pool

  • 5 multi-cuisine restaurants

  • 30-minute walk from Aga Khan Palace

  • 15-minute drive from Pune Airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • LOHEGAON AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Pune Nagar Road

Weikfield IT City Infopark
Survey No 30 3 Ramwadi
Viman Nagar
411014
pune
india

Tel: +912067056000

Fax: (+91)20/67056001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LOHEGAON AIRPORT At 3.3km / 2.05 miles - Shuttle paying

  • By train

    PUNE STATION At 6.1km / 3.79 miles

GPS :18.558987, 73.910925

Our accommodations

A spacious room with contemporary décor, offering an option of King size bed or Twin beds along with in room facilities such as LED TV, Tea/Coffee maker, In Room Safe, Mini Bar and complimentary WiFi. Comfortable stay for up to 2 adults & 1 children. Premier room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

Deluxe King Bed

  • Max. number of persons: x4
  • Area: From 26
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Twin Bed

  • Max. number of persons: x3
  • Area: From 26
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive King Bed

  • Max. number of persons: x4
  • Area: From 26
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Twin Bed

  • Max. number of persons: x3
  • Area: From 26
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite King Bed

  • Max. number of persons: x4
  • Area: From 52
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite King Bed

  • Max. number of persons: x4
  • Area: From 53
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Our Signature - all day dining restaurant offering sumptuous Indian and international flavours off the interactive cooking stations. An ideal place for Sunday Brunch with lavish buffet and live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUZION

Type of cuisine: Indian

Explore the mouth-watering delicacies from around the world with a choice of classic and contemporary cocktails.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRUST

Type of cuisine: Gourmet

Indulge in oven-fresh delights, cakes & pastries or savour the pleasures as a Take away

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-CODE

Photo non contractuelle / Strictly non binding

Relax and unwind at the cozy lounge with exclusive range of wine & spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOAK

Photo non contractuelle / Strictly non binding

A mesmerizing open air poolside restaurant & lounge serving sumptuous delicacies with range of concoctions and groovy lounge channel music

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 414 m²

  • Maximum banquet capacity: 150 people

Find out more
Novotel Pune Nagar Road Meeting Room

Our guest reviews for
Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,365 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,463 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Extremely enjoyable

Customer review rating 4.3/5

Vijay K. Families - 19/05/2019 AccorHotels certified review

Good ambience, location, friendly and helpful staff, good food, very clean rooms. Overall a extremely enjoyable and satisfying stay.

Dear Mr. Vijay K., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Excellent

TripAdvisor rating 4.5/5

Trip29686176673 Business - 19/05/2019 TripAdvisor review

The location was great, easy access from the airport, the ambience was great, the service from the staff was pleasant, the rooms were spacious and clean, the breakfast was decent and had a fair spread. Overall its a great option for a budget stay in Pune.

Dear Guest, It was a pleasure to know you had a great time at Novotel Pune and a pleasant stay at Novotel Pune. I thank you for using your valuable time to review us on this esteemed forum. Your mention about the pleasant staff, spacious and clean rooms and fair breakfast spread is shared with the team and they are elated to know the same. We are happy to know you liked our culinary flare as that has always been our USP I am glad the team took great care of you and ensured you had a comfortable stay. Many thanks once again for taking time to share your experience. We hope to have the pleasure of welcoming you back many more times. Regards Nitin Pathak General Manager

Mr

Customer review rating 4.3/5

Peter W. Business - 17/05/2019 AccorHotels certified review

Room and hotel generally where clean and the room service in my first room on level 6 was good. I had towels changed when they were not on the floor which goes against your 21 vision though. When I moved to the 9th I was disappointed with the level of cleaning and did not really see the value as the rooms are the same size, you get access to the lounge but I was not able to use this as in India we tend to work later so the lounge is closed when I got back and there was no coffee or water or juice available in the morning. Having a light breakfast option in this area would be beneficial. The bar service was varied. Some staff really attentive and others not. I waited for over an hour for food on the Saturday and when you comment to staff they really don't know how to respond to help you. No offer of discount or seeing a supervisor or manager. Breakfast was ok, again service varied as an example I asked twice for a coffee one morning and the choice at Breakfast compared to the Hyatt is a lot less. I am traveling to India a lot over the coming months so finding a hotel that offers a great service is important.

Dear Mr. Peter W., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Below expectations, small room, okay food.

Customer review rating 4.3/5

Apurva Families - 17/05/2019 AccorHotels certified review

Stay was fine. Dint feel it was 5 star hotel. Okay food. Poor room service. The only good thing that happened was the call for a doctor when my mom was sick and needed some medication. They arranged for a good doctor and for medicines as well. Other than that, not really satisfying with the stay.

Dear Ms. B., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Just average

Customer review rating 4.3/5

Manish G. Business - 16/05/2019 AccorHotels certified review

Hotel lacks service standard which are expected from a five star hotel. Staff in restaurant was not attentive. Toiletries in room were not proper. Hotel staff has fixed AC mode to auto which kept on switching off and on frequently with sound resulting in disturb sleep.

Dear Mr.Manish G., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

very good stay

Customer review rating 4.3/5

N. S. Business - 15/05/2019 AccorHotels certified review

It was very good stay. could have kept options like biscuits, cookies in mini bar.

Dear Mr. Srinivasan N., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Good Hotel, with good rooms, good facilities and helpful staff

Customer review rating 4.3/5

Mark ~. Business - 14/05/2019 AccorHotels certified review

It wads fine, no issues.

Dear Mr. Mark F., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

It was good

Customer review rating 4.3/5

Hemkant P. Families - 13/05/2019 AccorHotels certified review

Nice hotel Nice hospitality Good staff Shubham from sqare food pretty helpful

Dear Mr. Hemkant P., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Excellent services and accomodation. I love it here!

Customer review rating 4.3/5

Thomas N. Business - 13/05/2019 AccorHotels certified review

My experience at the Novotel Pune Nagar was extremely pleasurable. The staffs and management were very helpful, courteous and professional. I will be returning to stay here on June 14 and I look forward to meeting everyone again!

Dear Mr.Thomas N., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Excellent

Customer review rating 4.3/5

G.mohankrishna Business - 13/05/2019 AccorHotels certified review

Good

Dear Mohankrishna g., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Good,But can be better

Customer review rating 4.3/5

Suyog N. Business - 13/05/2019 AccorHotels certified review

Everything was good,but Service is quality not meets the expectations.The breakfast was good.Room service can be better.

Dear Suyog N., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Superb

Customer review rating 4.3/5

Venkat Business - 13/05/2019 AccorHotels certified review

Front office Staff is very cordial except lunch & dinner serving team. Accommodation is very nice.

Dear Mr.Venkata Kumar R., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

good hotel. mediocre service

Customer review rating 4.3/5

R V. D. Couples - 13/05/2019 AccorHotels certified review

i ordered food on the first day of stay and it took almost more than an hour to complete the request. they sent the soup(chinese soup) without the chinese sauces and vinegar. i had to make three follow up calls to have the same served and almost 40 mins to send just the sauces, by then the soup got completely cold and dull. pathetic experience. the bed matress was totally uncomfortable for any couple. do you actually give split beds joined together to couples?

Dear Mr.Rishikesh d., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Good

Customer review rating 4.3/5

Anonymous Business - 12/05/2019 AccorHotels certified review

Entrance security check and handling very bad.It gives a bad first Impression. Reception ok. Took long time.No smiles.Confusion. Breakfast spread, quality,Taste good. Room ambience is good , clean and comfortable. I wish you start anytime checkin and 24 hrs valid rather than 12 noon and 2pm fixed timetable.

Dear Mr.Mahesh Kumar A., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

Amazing

Customer review rating 4.3/5

Pugazhendhi V. Business - 10/05/2019 AccorHotels certified review

Amazing experience..

Dear Pugazhendhi V., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Awesome stay

Customer review rating 4.3/5

Makarand Families - 10/05/2019 AccorHotels certified review

Everything was above par. Fully satisfied.

Dear Makarand L., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Good stay

Customer review rating 4.3/5

Paramjit J. Business - 09/05/2019 AccorHotels certified review

Although everything was good, just the TV couldn’t be watched due to remote no working properly and all channels not subscribed.

Dear Paramjit J., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager
Customer review rating 4.3/5

Soham Business - 09/05/2019 AccorHotels certified review

Good Comfortable stay

Dear Soham Mr D., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

Great Experience, but certain flaws

Customer review rating 4.3/5

Parth S. Couples - 08/05/2019 AccorHotels certified review

Hi Guys, I stayed at the Novotel Nagar Road property, Pune. While my room was the best in the property, I thoroughly enjoyed the vacation. the staff was extremely courteous and made my stay very smooth. One thing I had me disjointed was that there was no uniformity in Food Items' pricing. The In-Room-Dining was astronomically priced. I ordered 'Plain Cheese Nachos' and I literally saw three different price points as below: Promotional Table Mat in the Restaurant - Rs. 250 Same Restaurant Menu - Rs. 300 In Room Dining - Rs. 379 Over and above that, there's a 7.5% Service charge on the I-R-D pricing, which was ridiculous and you guys should definitely not fool the Accor Club members like this.

Dear Parth S., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager
Customer review rating 4.3/5

J. V. R. Families - 07/05/2019 AccorHotels certified review

I was very happy to stay in novotel hotel because every thik was very nice ,service, atmosphere, food rooms me and my family was enjoyed in hotel.

Dear Mr. Vaibhav J., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager
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