Hotel - Novotel Pune Nagar Road
Novotel Hotel Novotel Hotel

Novotel Pune Nagar Road Hotel

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4.5/5 1,113 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • LOHEGAON AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

A spacious room with contemporary décor, offering an option of King size bed or Twin beds along with in room facilities such as LED TV, Tea/Coffee maker, In Room Safe, Mini Bar and complimentary WiFi. Comfortable stay for up to 2 adults & 1 children.Premier room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

  • 223 rooms
  • 180 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 22 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Telephone in bathroom
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,614 reviews

Our guest reviews for Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,113 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
J R. Business - 15/06/2018
« Needs Service improvments »

Have noticed during my stay with Novotel that any services that I requested for was delayed and fulfilled only after couple of reminders. I am a frequent visitor to your hotel and stay with you min 4 nights in a month during my business trip to Pune. As I keep seeing the unsatisfactory service levels most of the times, I would to bring this to your notice as a feedback that may help you to look at it. I have experienced the poor service level while ordering for my in-room dinning and while taking breakfast in the restaurant. I have noticed that there are many hotel staffs are seems to be busy during breakfast hours in the restaurant, but not really looking into Customer service. I am worrying that if such impression goes to the mind of people in my company, they may probably avoid straying in Novotel, as there are many other options open for them.

AccorHotels certified review
Vipul S. Families - 13/06/2018
« Not Good »

Your staff must be more caring and polite. System should be designed in such a way that everyone should be on same page. Example: In My Room Plan, Airport Pickup and drop was included, I had to followup 3-4 times to get it done, Later extra Airport Taxi bill included in my room rent, i had to keep you informed then it got excluded. Airport Drop , No one given me and I could not Avail same. I had a Premium Lounge free access but this was not informed to me till mid of my stay... Isn't it Pathetic. You have charged some Rs. 114000/- for a 14 Days stay and in return, you could not become polite and caring. Not going to Avail your hotel in future at all.

AccorHotels certified review
Very C. S. A. H. L. O. F. N. V. U. S. Families - 11/06/2018
« Completely Peaceful and comfortable stay »

We along with our kids enjoyed a lot .You have taken care of children's amusement by providing game's space and both my children still miss that.They enjoyed swimming too.It was unforgettable stay.I admire and appreciate the kind of hospitality you have extended.Thnx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ganesh Kumar Todkar, It is a pleasure to know that you and specially your kids had an excellent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Anonymous Business - 11/06/2018

All staff are very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomohisa Sekine, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Rohini K. Business - 10/06/2018
« Check in experience not good »

I check in at 8pm, am given a key, lug my luggage up and the key doesn't work, so I need to get back to the lift and call from the house phone and a duplicate key is sent up. Room was clean and neat. breakfast service was tardy. Check out was good and fast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rohini Khuller, Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Teerath S. Business - 28/05/2018
« It was Good except the quality of Razor quality which is very bad. »

The over all experience was very good. The only issue I faced with the quality of razor provided. It is so bad that it cuts my face.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teerath Singh, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With reference to the feedback on razor, we shall have the same looked into. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Rakesh A. Business - 22/05/2018
« Great Hospitality »

Overall it was a pleasant stay . Nice ambiance with good rooms equipped with all amenities . Helpful and caring staff members always ready to help you . Especially Ms Sheetal who was exemplary .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakesh Arora, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

TripAdvisor review
Business - 22/05/2018
« A home away from home »

The room was very comfortable and very courteous staff. But food was not palatable npr the placement of food. Non Veg and Veg are next to each other and people use the same spoon for both and this creates hesitation for others to take food. Need improvement at breakfast lunch and dinner tables.

AccorHotels certified review
Dhaval S. Families - 20/05/2018
« Great front office staff and good food assortment but restaurant services needs lots of improvement »

Hotel is well located and has good food options too. Front desk / Reception staff is friendly and helpful. The only annoying factor was the restaurant service for ala-carte order on both the days was really sub standard

AccorHotels certified review
Mr. U. S. Friends - 14/05/2018
« Mr. Urvish S. »

Enjoyed. Staff was courteous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Shah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Rakesh S. Business - 14/05/2018
« Very terms of service very bed experience »

Staff behavior not proper. Not ready to give office transfer even the same is mentioned in the booking confirmation. we need to call multiple time for room service.

AccorHotels certified review
Vimal K. G. Families - 14/05/2018
« Super Stay with great Service »

Stayed over for 2 nights with family. The staff was very courteous and very polite. Excellent upkeep of the property, calm ambiance, all in all, enjoyed the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Goel, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Nitin Pathak General Manager

AccorHotels certified review
Christophe M. Business - 11/05/2018
« Food poisoning »

Got so sick after eating at the 9th fl lounge that I was not able to eat a bite for days, just water. While the staff inquired how they could help (doctor, special dish, etc), I never felt anyone owned up to the fact that in the first place food prepared at Novotel got me sick, ie no-one said "I'm sorry it happened."

AccorHotels certified review
Teodora M. Couples - 08/05/2018
« Excellent facilities »

Modern hotel. Comfortable bed. Overlooking a busy road but sound-proof. Variety of options for breakfast. Executive lounge comfortable and modern. Helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teodora Mihaylova, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Bhavini A. Families - 06/05/2018

Good ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suyog Samuel Arawattigi, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Dr S. P. Business - 03/05/2018
« Very Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sashmita Purshottam, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Krishna K. Couples - 02/05/2018
« Stay at Novotel Nagar Rd, Pune »

it was great pleasure to stay at Novotel, Pune... the staff was very obedient and good coordination and support. Food was delicious and Rooms are beautiful and vibrant, Great hospitality by everyone...delicious food at lounge..Very Nice breakfast, which includes various north Indian and south Indian food with many desserts as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krishna Kouda, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Rashid P. Families - 02/05/2018
« Good. Could hav been better »

Check in check out was perfect. Towels were not given to us when asked. We had to remind the guest services. Also complimentary fruit was not given. Atleast 5 reminders were given.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juvairiya Parekh, We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. Concerns with reference to towels and fruit platter is noted and it shall be looked into to better our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin Pathak General Manager

AccorHotels certified review
Ved S. Business - 30/04/2018
« Shoddy inromm dining service and room upkeep »

1. I had booked a non-smoking room but it was reeking of cigarette smoke when I checked in 2. I had ordered a pizza thru' IRD but faced the following challenges - a. It took more than an hour to deliver the food and that too after repeated follow ups b. The IRD extension number keeps on ringing but nobody picks up c. Wanted a knife and fork with the pizza but I was sent a spoon

AccorHotels certified review
Probal Business - 29/04/2018
« My first month »

Everyone goes out of their way to help make my stay comfortable. Great job and barring the few instances of having to remind them of something already promised it’s been great.

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