Hotel - Mercure Lavasa
Mercure Hotel Mercure Hotel

Mercure Lavasa

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4.0/5 897 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 10h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Breakfast
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • LOHEGAON AIRPORT
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Jogging track (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

A stay at the Mercure Lavasa is unified with essentials in relaxed natural living. The 130 rooms are fully air conditioned & equipped with all amenities chosen to give a homelike feel on every visit, categorised as Standard, Superior and Family rooms Each room offers options to stay connected in your business with Wi-Fi facilities. 110 Non smoking rooms, 1 handicap accessibility room, iron and iron board, tea & coffee making machines, safety lockers, Mini-bar (on request) & LCD televisions

  • 130 rooms
  • 110 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 2 family rooms
  • 12 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • RJ 11 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,467 reviews

Our guest reviews for Mercure Lavasa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 897 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Dr. K. S. Families - 17/10/2017
« Good hotel. Food and Beverages need improving. »

Good location of hotel. Reasonable pricing. Rooms were well maintained. Lunch buffet was of poor quality - almost all food items. Chicken was dry and had small bones (made out of waste or poor grade chicken). Steamed Rice & Pulao were dry. Bar service was the worst I've ever seen. Please get trained people. Breakfast was good. Although spread was less.

AccorHotels certified review
Improvement N. T. M. T. A. B. Families - 17/10/2017
« It seems staff not able to handle bigger crowd »

House keeping was not at all good.Room preparation,wi-fi not at all working. Check in was nit at smooth.

AccorHotels certified review
Mayank Families - 16/10/2017

It was a great experience at Mercure Lavasa. The hospitality, especially the brunch with lot of varieties was delightful. Definitely worth a go. Also a special mention of the amazing weather at this time of the month, makes your visit all the more memorable.

AccorHotels certified review
Anonymous Friends - 09/10/2017
« Good »

Good

AccorHotels certified review
Dr S. R. Families - 09/10/2017
« Good »

Overall ok but room service bad Food station managers very good in restaurant specially Miss Piya who was exceptionally good with her excellent service

AccorHotels certified review
Vivek K. Families - 09/10/2017

Stay was good...however we got disappointed by the services as below, 1. Received wifi password in evening rather than at the time of check in 2. We had informed requirement of bucket & mug to room service which we got 1 hr later after informed to room service 3. No one informed that we are getting complimentary coupons for swimming pool at another place....which this information we got when we were checking out and receptionist handing over this coupons to another persons.....

AccorHotels certified review
Kushal R. Couples - 07/10/2017
« Room service was unsatisfied »

I have asked to fullfill the mini bar in my room, i called reception three times, they are not bothered about the service. also when I left the room at 6:00 evening I asked on reception for Mini bar fulfillment but till the time I checked out form the room no one filled the mini Bar. Food quality was poor. I ordered veg biryani not satisfied with food quality. breakfast - south Indian cuisine were very good in test. but other food was not up to the marks. Room - Bathroom was stinking when I entered in room. bed was comfortable. AC was good. I loved the balcony concept.

AccorHotels certified review
Gaurang P. Couples - 05/10/2017
« You have a great team need I provments on the quality of food. »

The team was great I already put the same up on TripAdvisor . However the quality of food was a bit disappointing . None the less I can't take away the team effort to make the stay a pleasant one !

AccorHotels certified review
Ajay J. Families - 04/10/2017
« Mr. Ajay J. »

The receptionist 'Harshita' could have been little more polite. Warm welcome was missing probably due to over crowded situation. I had to carry my luggage to the room. Bell boy was not offered. I had to upfrontly ask for basement parking, parking was vacant still nobody directed me to the basement parking. Kindly provide rate card for the mini bar and for the snacks placed in the room. In room dining menu was missing. No dental kit placed in the washroom, I had to ask for one. The assistant restaurant manager 'Chandni Khurana' is a gem. Dinner buffet was on the expensive side with very few non veg options. Still I liked it because the staff was very polite and served with smile and made us feel comfortable. During the breakfast buffet, the restaurant was over crowded and the manager 'Mr. Vivek' was incapable in handling the entire situation. I had to wait for almost 45 to get a table. My table was given to someone else. The live kitchen chef's were awesome and prepared my omelette as requested. The serving staff did a great job. The head chef was pretty good, he provided us stuff which was not on the menu and served with a smile. Check out procedure was simple. Yet no invoice was provided stating that the printer was out of order. Again no bell boy was offered and I had to carry my luggage to the basement parking. Will I visit Accor hotels again? Not sure because after paying 8260 for a night, I expected a better service. Thanks. For any further clarification get in touch with me on 98… Regards, Ajay J. CEO (Abound infomedia pvt Ltd)

AccorHotels certified review
Prateek K. Friends - 04/10/2017
« Not up to standard »

No timely services, food ordered came after 1 hr. AC was not working properly. Check in was not smooth. Only positive was courtesy to extend check out time.

AccorHotels certified review
Divyansh Couples - 03/10/2017
« Fabulous! »

I really enjoyed my stay at your property. We were celebrating our anniversary. The team went all the way to make our stay very special. Right from bed decoration to offering complimentary cake to us. I look forward to stay here again

AccorHotels certified review
Dilshad T. Couples - 03/10/2017
« Comfortable pleasant stay except for internet »

Comfortable stay. Very good breakfast. Only thing which most guests complained about was no wifi connection. Even after complaining several times we unfortunately got no wifi connection

AccorHotels certified review
Rupesh S. Couples - 26/09/2017
« Good room service, dining experience. Breakfast quality may be improved. »

Good and confortable

AccorHotels certified review
Prateek S. Business - 26/09/2017
« Below Expectations »

The food was not good, after paying such huge amount we didn't find varieties in our plates.

AccorHotels certified review
S. S. Business - 22/09/2017
« Excellent »

Check in and Check out process was really good. Quality of rooms and bathrooms are fine. The only suggestion is that please try to arrange a free transportation to the guest to go to LICC if they are organizing any programmes/events thru you. Thanks,

AccorHotels certified review
Imtiaz J. Families - 20/09/2017
« Nights were good but Morning was not!!! »

I did meet your F&B manager and explained him the experience with the buffet breakfast arrangements. He mentioned sending me an email with an update but unfortunately have not heard back. I would need to frequently visit to Lavasa as my daughter is studying in Ecole but with the experience i had with Mercure am a bit unsure to stay with you unless i have an assurance. Imtiaz J. Head - FTS Services INDIA and SAARC CISCO Systems

AccorHotels certified review
Meghna S. Couples - 19/09/2017
« Good »

Satisfactory

AccorHotels certified review
Rajesh S. Families - 18/09/2017
« Good »

Overall good cooperative staff.

AccorHotels certified review
Dinesh M. P. Families - 15/09/2017
« Excellent stay »

Enjoyed

AccorHotels certified review
Nilesh S. Families - 11/09/2017
« Nilesh »

Excellent

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