Hotel - Mercure Wanshang Beijing
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Mercure Hotel

Mercure Wanshang Beijing

1 Yinhe Street  Shijingshan District 
100043  BEIJING
CHINA

192 reviews
TripAdvisor Rating Based on 192 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Tennis
    • Hard tennis court
    • Indoor tennis court
  • Skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

There are 280 spacious standard, superior, executive room and suites. Each rooms comes with free internet, LCD TV, satellite TV, in-room safe, Coffee/tea, IDD/DDD, aircon, minibar and 24-hrs room service, laundry and dry cleaning services.The room size varies from 28sqm to 47sqm.

  • 280 rooms
  • 280 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 660 reviews

Our guest reviews for Mercure Wanshang Beijing

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 192 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Irfan Business - 09/06/2017
« Good hotel, nice service »

Receptionists were awesome, good English n fast response. I had a short stay, so didn't have time to enjoy all facilities. Overall a good experience. Will come again next time.

AccorHotels certified review
Anonymous Couples - 01/05/2017

Every thing was very efficient

AccorHotels certified review
Anonymous Solo - 10/04/2017

My stay with Mercure was extremely satisfying. The only reason for the less than perfect score was the hotel's location away from the main tourist attractions. I was in Beijing for only a brief stay and I was greeted by Andy, one of the hotel's staff, when I first arrived. Although the hour was late, Andy was patient, cheery and extremely helpful in responding to my questions and requests. The next morning, I was greeted by Steve and discovered that he and Andy had shared my information. They had a taxi waiting and fully briefed on my intended destination. The level of attentiveness and care provided by the staff was unexpected, and pleasantly surprising. It made my stay with Mercure one of the true bright spots during my time in Beijing.

AccorHotels certified review
Anonymous Families - 27/03/2017

Very nice! Guest service manager Steven Zhang (张继峰)is very helpful dan friendly.Thank you so much !

AccorHotels certified review
Anonymous Business - 23/02/2017

The water temperature is terrible, it changed to cold water suddenly while I was taking shower. (not only once, it happened every day) The guest room service didn't change my bed sheet for 4 days, and I had to go to find and tell them please help me to change the bed sheet and the blanket covers, please remember I stayed in this hotel 10 nights, and it was the first and last time they changed the new covers for me. Dusts around everywhere on the carpet in the room, seems like they never use vacuum to make that clean. Terrible experience, while I still need to go back next month just because the place I need to visit is quite close from your hotel, not because of the hotel.

AccorHotels certified review
Anonymous Business - 20/02/2017

bad facility maintanence. shower did not work properly.

AccorHotels certified review
Anonymous Business - 19/02/2017

I've stayed at the Mercure Wanshang Beijing several times. My experience this time was much improved. In previous stays I had problems wiht water pressure and temperature. I did not have those issues this time.

AccorHotels certified review
Anonymous Business - 19/02/2017

Courteous service and decent facilities

AccorHotels certified review
Anonymous Business - 12/12/2016

My Stay was very good and the hotel has improved over time. There were two points of concern: 1- The water temperature in the shower is very hard to adjust. The teperature seems to change frequently making for an uncomfortable environment. 2. The check in / choeck out process is extremely slow compared to other hotels I frequent in China On the upside I attended a managers reception that was very nice

TripAdvisor certified review
Business - 08/12/2016
« pleasant stay »

The location is a little bit far from Beijing center, but, nearby shopping centers are good. The hotel is very close to the airport bus final stop(ShiJingShan). The people working are very supportive for the pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Wanshang Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Wanshang Beijing

AccorHotels certified review
Anonymous Business - 10/11/2016

thanks to your team, I experienced comfortable and clean room as well as good food.

AccorHotels certified review
Anonymous Business - 05/11/2016

Your hotel never acquired the 20 Western-style mattresses that you promised to BWI you would get, several years ago, when BWI arranged a Corporate agreement with your hotel. You still have the rock-hard , thin mattresses. I appreciate the welcome in my room that included 2 cans of Watson soda water, that your records show I enjoy. I appreciated this special treat. But it makes absolutely no logical sense that your "welcome drink" vouchers can not be used for soda water. I have researched on JD.com, and Watson water is CNY 6 per can, Coke Light is CNY 3, and Tsingtao is CNY 3.5 per can. SO, you are annoying you guests with their welcome drink that is different by CNY 2.5 per day (USD 0.37). WHY is that logical to irritate customers so much that they go to other hotels , over CNY 2.5 per day? The morning breakfast service is not the best. At other hotels, the servers circulate through the restaurant offering morning coffee or tea, including refills. Your servers stand in a group, gossiping among themselves, only pouncing upon the table to clear the dishes when a guest gets up to get a beverage refill. Then it is annoying to try to find a new table to finish the meal. At least, you are now serving bacon that is actually cooked to a crispy state instead of limp and raw, although you do not put the bacon or potato wedges under heat lamps to keep the hot food at the correct serving temperature. Several executives in our company are now using other Beijing hotels. For the past two trips I have asked our HQ to make my reservations at your hotel because it is convenient to our office. But other hotels in Beijing have higher standards of service and food safety. When Mary Goh was the hotel manager, she would listen to customer feedback.

AccorHotels certified review
Anonymous Business - 02/11/2016

good in lobby and bagage service, restaurant, and checkin checkout services.

AccorHotels certified review
Anonymous Business - 31/10/2016

All okay, but Internet is horrible. Hotel should invest in Internet bandwith is very łów, especially evenings. For referencje Mercure in Chengdu is much better.

TripAdvisor certified review
Couples - 27/10/2016
« Surprisingly good location »

The hotel is perhaps a few more subway stops from the town centre, but is in a good location for access to both the centre and the airport. It has good local shopping, and excellent restaurants nearby. Larger than average rooms. Hard beds though !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Wanshang Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Wanshang Beijing

AccorHotels certified review
Anonymous Business - 24/10/2016

Clean, Friendly, Needed to wait for bartender. Would be great if less waiting. Counter clerk requested me to show my Gold Membership card. Not sure the reason why as I booked the room on the Accord Hotel website and my membership status should already be in the reservation.

AccorHotels certified review
Anonymous Friends - 27/09/2016

All fine by and large , just that staff attitude gives the impression that the 2 wings operate like separate hotels

AccorHotels certified review
Anonymous Business - 22/07/2016

The bed comfort is well below a 4-star rating. The wifi was inconsistent and did not allow me to stream programming and it disconnected during a business conference call. Most of the service staff did not smile spontaneously. The remaining services and interactions were generally good to acceptable.

AccorHotels certified review
Anonymous Business - 14/07/2016

My Stay was not good. The experience started off very poor. It took 50 minutes for me to check in. The staff at the check in desk walked away from the counter and left me standing. This is very unacceptable when the standard has become a quick electronic check-in.

AccorHotels certified review
Anonymous Business - 05/07/2016

Everything was fine. Except one thing. The evening-buffet has a lower quality and variety as I experienced it in the years before.

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