Hotel - Sofitel Harbin
Sofitel Hotel Sofitel Hotel

Sofitel Harbin Hotel

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4.0/5 508 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 675.00 CNY Non member rate
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TAIPING INTL APT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Badminton  (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hous
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Stay in a luxury Superior or Deluxe Room featuring golf course views, 37" flat screen TV with USB plug for direct music and movies, bathroom with translucent glass wall, complimentary broadband in-room Internet and free WIFI in public areas.

  • 321 rooms
  • 143 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 939 reviews

Our guest reviews for Sofitel Harbin

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 508 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Francis K. Couples - 06/12/2017
« very happy will come again »

Room are clean Staff are polite and helpful

AccorHotels certified review
Rdw Couples - 25/11/2017
« felt very welcoming & noticed that all the staff was very friendly & professional doing their job all the time . »

We would recommend this hotel in a heart beat. We are from Victoria, British Columbia, Canada & stayed there for 3 nights /4days and we were very happy & very satisfied from the time we arrived in the front of the hotel to the front desk , room service,house cleaning buffet restaurant , bar lounge, pool & exercise room to the staff in the lobby.All the staff were knowledgeable & pleasant.

TripAdvisor review
Couples - 23/11/2017
« Second Time Round »

Please see my Tripadvisor review. The only thing I did not mention in my review is the location. It is somewhat away from the 'Main Drag". But otherwise, it has a Wanda Shopping Mall next to it which serves us just as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager

AccorHotels certified review
T. F. S. Business - 18/11/2017
« Good experience. Convenient »

Special thanks to hospitality of the staffs at Executive lounge. Nicole Sybil May Muse Frances They are helpful and friendly.

AccorHotels certified review
Ben C. Business - 01/11/2017
« Very nice experince and I was very well looked after by the CLUB SOFITEL Team. »

I stay most weeks at this hotel. Muse and her CLUB SOFITEL Team (May, Sybil, Nicole, Fiona and Lee) are very attentive of my requirements and are extremely thoughtful. I am consistent in my requirements and Muse ad her Team are fully aware of this and go out of their way to fulfill them. Many thanks.

TripAdvisor review
Friends getaway - 01/11/2017
« Happy in Harbin »

Sofitel Wanda Harbin was a great choice. It was within easy access to all we wished to see and do. The staff were efficient, helpful and friendly and made our stay a pleasure. The Hotel is beautifully appointed and we enjoyed all their facilities as well as their excellent restaurants and bar, where the Jasmine tea was made to perfection! Two days of our visit the air became polluted and the hotel provided a complimentary humidifier. Harbin was a unique experience in China. The friendly people, culture, history, and cuisine gave us a bigger picture of China and we would love to return for the Ice Festival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager

AccorHotels certified review
Wind Business - 30/10/2017
« Not a great stay »

Receptionist seemed not very happy. Room is OK but heating device didn't work at all. I was feeling cold. Checked out next morning and moved to Sheraton. I'm not a picky person and just want to stay at a place where I can feel myself as a guest.

AccorHotels certified review
James Couples - 28/10/2017
« 一次愉快的入住体验 »

I will stay here next time because of the excellent care from club lounge team (May,Sybil,Muse,Lee,Nicole,Fiona). The club environment is comfortable. I will recommed this hotel to my fridends.

AccorHotels certified review
Cas S. Business - 15/10/2017
« Sofitel always feels like home away from home for me. »

The staff namely Sasha, Tiffany, May, Heidy, Rian, Ruffer and of course Mr. George are really superb in the their supply of services to the hotel guests. The room attendants are very experienced and totally accommodating. Variety in food should be improved. Same food types become really boring in time for long-staying guests. Really no complaints. Mostly satisfying experience.

AccorHotels certified review
Anonymous Business - 04/10/2017
« Excellent stay »

I was really impressed with Mr Zeorge Van initiative in improving the general impression of Sofitel Harbin ---- specially his help & support in extending my stay by a week or so. Cheers !!

AccorHotels certified review
John W. Business - 28/09/2017
« Warm & Friendly staff »

Staff in the reception counter and Executive Club (level 19) are very friendly. Bed is very comfortable. WiFi system is really good ! User friendly !

AccorHotels certified review
Dianne P. Couples - 05/09/2017
« Very good whish we could have stayed longer »

Hoel riom very hot abmnd difficult 5turn air conditioner down Buffett in restaurant cold and alfo breakfast some hot dishes were not hot as should have been

AccorHotels certified review
Peter T. Business - 31/08/2017
« I was impressed with the overall quality of the hotel and would gladly stay there again. »

The staff were all courteous. I only speak English, so communication was sometimes a challenge, but the staff that did not speak any English were still very polite and attempted to help me. To me as an international traveler, this is what I expect. I don't expect frontline staff to always speak English, but I do expect them to try to help me. The waitress in the Japanese restaurant that waited on me was a good example. She spoke limited English, but could not have been more pleasant to me and made my dining a good experience.

AccorHotels certified review
C. Business - 15/08/2017
« excellent »

Good executive club floor. Excellent for meeting.

AccorHotels certified review
John Business - 01/08/2017
« Stay in Sofitel Hotel feels like home »

The impression that Sofitel hotel gives to me is that I feel stay at home, western style, many choices breakfast. The good service of the workers in the hotel. We always book the room through Cindy Shao, a very nice lady, sometimes with fruit delivery, room update, that all like me feel special.

AccorHotels certified review
Z. Business - 17/07/2017
« Disapointed »

Not qualified for 5-star hotel.

AccorHotels certified review
Anonymous Families - 16/07/2017
« Very Positive »

This is a very nice hotel. My only criticism is that there is a considerable lack of drawer space. This is only practical for very short stays where people only arrive with a few articles of clothing. There was space allotted to a mini bar, refrigerator, even pen and paper set in a drawer but almost nowhere to put clothes other than hanging in the closet.

AccorHotels certified review
Zhongnan Z. Families - 04/07/2017
« Nothing Sofitel beside the toiletries »

Very old facilities, terrible food(room services and lounge), 4 star Japanese restaurant and breakfast. 3 star bell man, 4 star front desk and lounge staffs.

AccorHotels certified review
Bogdan Business - 25/06/2017

Sofitel Harbin - the best hotel, the best rest in Harbin Thanks for the hospitality I will be pleased to recommend you and your hotel to my colleagues visiting in Harbin if you allow A small request. When ordering through the application there were no numbers for the required dates, I ordered the number through the agent. I am a member of the Le Club Accor hotels 30…9075 1 and I will be grateful if you take into account the problem of the order and will be able to add points / days for accommodation to my bonus account

AccorHotels certified review
F. N. Y. Solo - 01/06/2017
« Mr »

I requested a non smoking room, but my room was full of cigarette smell.when I went in. I immediately requested housekeeper/cleaner who was nearby to ventilate and spray the room. when I returned to my room at night after dinner, my room was still full of cigarette smell.I actual sleep with the window opened.

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