Hotel - Sofitel Harbin
Sofitel Hotel Sofitel Hotel

Sofitel Harbin Hotel

Our hotels AccorHotels
4.5/5 562 reviews
All hotels in Harbin
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 539.00 CNY Non member rate
From 539.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TAIPING INTL APT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Badminton  (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hous
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Stay in a luxury Superior or Deluxe Room featuring golf course views, 37" flat screen TV with USB plug for direct music and movies, bathroom with translucent glass wall, complimentary broadband in-room Internet and free WIFI in public areas.

  • 321 rooms
  • 143 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,156 reviews

Our guest reviews for Sofitel Harbin

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 562 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Fei D. Business - 07/05/2018
« a so so hotel »

The room is small and old fashion decoration. Breakfast is so so. a little upset for this stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fei Du, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Anonymous Business - 04/05/2018

Service is perfect!

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Di Yan您好: 哈尔滨索菲特大酒店向您致以诚挚的问候。 感谢惠赐有关下榻哈尔滨索菲特大酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Lisa Yang 客户体验经理 哈尔滨索菲特大酒店

AccorHotels certified review
杨. Business - 04/05/2018
« Good customer satisfaction and quick check-in and check-out. »

Good room turn-down service, quick check-in handover for the team visit, good beforehand preparation of FaPiao for the check-out. Light control in the room was good. Very good two sides doors for the garderobe.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Ya Wei Yang您好: 感谢您选择入住哈尔滨索菲特大酒店,便利的交通及周边完善的设施的确是一个不错的选择,最为哈尔滨最早的五星级酒店之一,我们拥有最专业的服务人员为您提供最好的服务,您的赞扬就是对我们最好的支持和鼓励,请继续关注我们,真诚的期待您的再次光临 谨启 Lisa Y. 客户体验经理 哈尔滨索菲特大酒店

AccorHotels certified review
Dr. C. S. Business - 02/05/2018
« An excellent business stay in Harbin »

In general the stay in the Sofitel Harbin was one of the most pleasant and excellent stays I have had. The team around and with the GM were doing a fantastic job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christoph S., Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Anonymous Business - 01/05/2018

hotel management delivered unprecented performance, warm welcome, continuous dedication

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert Chariles V., Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
D. Business - 01/05/2018
« Perfect stay »

Friendly staff Well organized Rooms well prepared Lunch buffet impressive Stay at the Sofitel when I am back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elmar Christoph D., Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Anonymous Business - 23/04/2018
« Satisfactory »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zu Fu L., We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager Harbin Sofitel

AccorHotels certified review
Rishi M. Families - 09/04/2018
« Stay at Sofitel Harbin »

Enjoyed greatly our stay at the Sofitel Harbin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rishi Mehra, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Godwin T. Business - 31/03/2018
« Room quality can be better. »

Room temperature was warm. And if I open the window, large amount of dirt and dust enter the room. I felt the room condition can be better managed by the hotel and proactive measures can be taken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chin Wee Godwin T., Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Chen L. T. Families - 19/03/2018
« Next to shopping mall. Good for all ages. »

We love the services and warm welcome. Staff was very helpful especially Joseph from Concierge department.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen Loon t., Greeting from Sofitel Harbin. I am glad to receive your positive feedback. I will share your comments with our team. Joseph is one of the best staff in our hotel, he so many times received guest good reviews, we are pround of him. Thank you for sharing your experience, and we hope to see you again, we well 100% to give you good stay Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Robert W. Families - 17/03/2018
« Very enjoyable with good Management »

We had a lovely reception that was warm and welcoming. Made to feel special. Lounge bar area was nice and rooms stylish as they always are in Sofitel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Harold W., We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. we want 100% to give our guest excellent stay in our hotel, so if you have any suggestion please let me know。 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager

AccorHotels certified review
Francisco F. M. Business - 11/03/2018
« Great place to stay! Highly recommended!!! »

Very welcoming place! Feel like home. Great facilities and hard working people to make sure all is clean and comfortable, making it a great experience. Very good room and lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco M., Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. Hope you enjoy our in every minutes.Thank you again for sharing your experience. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Anonymous Business - 09/03/2018

Enjoyable but some frustrations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan nicholas W., Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If your like you can tell me what a happen during your stay, it can be improve our service to be best. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Henrik P. Families - 02/03/2018
« Mr. Henrik Dahl P. »

Worst stay ever at an Accore Hotel. No help with suitcases on arrival. Ate 3 times a buffet at the restaurant. The two times half of the fads were empty and were not filled up - in spite of much lack of food, full price was paid. Had to wait 20 minutes for coffee for the buffet. It was also not filled up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENRIK DAHL PEDERSEN, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very improtant to us, It's remained us what we are need to be care and making a more training, so I will pass your message to them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Mark L. Couples - 27/02/2018
« Average »

The hotel need good renovation, and clean up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark L., Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Richard A. Business - 01/02/2018
« Overall is good if I haven't tried the late night room service. »

The soup was super salty and cold. The burger was dry and cold. The bread was hard. The coffee shop at the lobby was freezing cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sei Kwok Au Yeung, Greeting from Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
L. P. H. Business - 01/02/2018
« Coldest Season at Harbin »

Excellent service and warm hotel in this icy cold city. Highly recommended for next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Png Hock Liu, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
Anonymous Business - 26/01/2018

very good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的Gu您好: 哈尔滨索菲特大酒店向您致以诚挚的问候。 感谢惠赐有关下榻哈尔滨索菲特大酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Lisa Yang 客户体验经理 哈尔滨索菲特大酒店

AccorHotels certified review
Liga G. Families - 25/01/2018

1. I can't felt warmly welcome in hotel 2. hotel facilities are too old to use, specific to bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Gu, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin

AccorHotels certified review
N. W. T. Couples - 23/01/2018
« Good stay »

The stay is made better with your concierge Mr Joseph . He has been very helpful with good advice and assistance. Keep this staff as he brings additional value to the hotel .

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 539.00 CNY Non member rate
From 539.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 3.3 km Hanting HRB E. DDZ St
Hanting HRB E. DDZ St
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.8 km Hanting Harbin DDZ St.
Hanting Harbin DDZ St.
From
From 170.00 CNY Non member rate
From 170.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 4.1 km Hanting HRB Rail Station
Hanting HRB Rail Station
From
From 161.00 CNY Non member rate
From 161.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 4.2 km Hanting HRB Rail Sta Plz
Hanting HRB Rail Sta Plz
From
From 227.00 CNY Non member rate
From 227.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in HARBIN
See rates