ibis budget Newport 2 stars

TripAdvisor rating 3.5/5 690 reviews
ibis budget Newport
See on a map
+ 8 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Located just off the M4, with access to major road networks

  • Pet-friendly hotel, with on-site facilities

  • Free on-site parking for all hotel guests

  • Less than one mile from Newport train station

  • Continental breakfast, featuring juices, cereals and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Electric car recharging units
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP
newport
united kingdom

Tel: +441633859058

Fax: (+44)01633859072

Check-in from 14h00

Check out up to 12h00

  • By plane

    CARDIFF INTL AIRPT At 43.29km / 26.9 miles

  • By train

    NEWPORT TRAIN STN At 1.93km / 1.2 miles

GPS :51.602131, -3.005546

Our accommodations

DOUBLE NEST - room with a large bed for 2 people

  • Max. number of persons: x2
  • Wireless internet in your room
  • Business Desk(...)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • Business Desk(...)

TWIN - Room with twin beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • Business Desk(...)

DOUBLE - Room with large bed for 2 people

  • Max. number of persons: x2
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Newport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,903 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

690 reviews

Terrible

Customer review rating 4.1/5

William H. Solo - 14/04/2019 AccorHotels certified review

Clean but pillows hard, mattress hard.

Basic

Customer review rating 4.1/5

Martyn Couples - 13/04/2019 AccorHotels certified review

It was cheap and basic, for a extra £25 I could of had luxury and I think I would prefer to pay it.

Great service, clean and tidy room.

Customer review rating 4.1/5

Sarah Business - 13/04/2019 AccorHotels certified review

Excellent service. Room was exactly what was needed - clean and tidy. Good shower with essentials provided.

My stay met all the basic requirements I would expect.

Customer review rating 4.1/5

Anonymous Business - 12/04/2019 AccorHotels certified review

Parking Easy, Room Clean, Staff Polite. Things that would have improved my stay: Air Conditioning Unit was noisy despite being off. Sounded a bit like having a shelf fridge in the room the whole time. Visible pricing for reception snacks and /hot drinks may have convinced me to spend more money at the hotel rather than off site.

Comfy bed

Customer review rating 4.1/5

Ss Friends - 12/04/2019 AccorHotels certified review

Budget being the operative word, although I don’t consider £70 cheap! No tea and coffee in room, no hairdryer, dirty, cobwebs ....!

Can't fault it

Customer review rating 4.1/5

Fred D. Business - 11/04/2019 AccorHotels certified review

Easy Check in. Room basic but clean.

Dear Fred, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Mrs V.

Customer review rating 4.1/5

Mags Friends - 11/04/2019 AccorHotels certified review

All good

Dear Marilyn, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

comfortble and convienient

Customer review rating 4.1/5

Mick Solo - 11/04/2019 AccorHotels certified review

hotel is easy to find as next to motorway but don't let that put you of , as once in your room you cant here a thing, plenty of parking , room is ideal for stay. hotel is well suited as being next to motorway you can get on and off in both directions so ideal if you were visiting further away. I would not hesitate to stay here again, only downside is I would have loved a cooked breakfast but apart from that, as they say you can't have everything.

Dear Mick, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Nice clean and comfortable rooms and very friendly staff but seriously let down by undesirables

Customer review rating 4.1/5

Louise H. Families - 09/04/2019 AccorHotels certified review

When we arrived at the hotel there were men hanging around at the front of the hotel drinking and smoking. We were assured by the hotel staff that they were not a problem and that our car would be be safe so we decided to stay. At 1.30 in the morning we were woken up by very loud rap music in a car outside our window. We told them to be quite but they still continued to play their music and appeared to be taking drugs. They finally left after repeatedly shouting at them. At the front of the hotel somebody in a rage threw a fire extinguisher at the front door ! This is not the sort of experience you would expect after paying £240 for 4 rooms. We had a baby with us and feel thoroughly shocked by the whole experience. I would appreciate your comments on this.

Value for money

Customer review rating 4.1/5

Paul R. Friends - 08/04/2019 AccorHotels certified review

The hotel and facilities were well kept and clean. We needed a cost-effective one-night stay in Newport and this proved to be fine. Although close to the M4 there is no traffic noise and ample parking for the van.

Dear Paul, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Get what you pay for

Customer review rating 4.1/5

S Families - 07/04/2019 AccorHotels certified review

Friendly staff. Would feel vulnerable as a single female because of type of clientele and men hanging around outside. Was informed by a guest also staying there that the hotel is used by working girls and their customers. Stayed for 2 nights. Grandson spilt juice on quilt cover 1st night, not changed as expected was just turned over by cleaning staff. I also cut my foot on a price of glass in the toilet. Luckily it wasn’t my young Grandson

Dear Stephanie, Thank you for taking the time to tell us about your experience at the ibis budget Newport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry the impression and feeling you have from your stay with us. I am aware our contractors workers can intimidate at the first sight, but it is actually the opposite. They are here not disturbing anyone and no one complain about their behaviour. I will speak with housekeeping to see what had happened with the quilt during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Royo Rodrigo General Manager Ibis Budget Newport

Clean and quiet

Customer review rating 4.1/5

Rick Couples - 06/04/2019 AccorHotels certified review

Satisfactory though the breakfast was rather disappointing

Dear Richard, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Excellent one night stay in Newport

Customer review rating 4.1/5

John C. Couples - 06/04/2019 AccorHotels certified review

All the staff we came into contact with were very pleasent, efficent and most helpful. The lady on our arrival on the Thursday night was a credit to your business very welcoming and nothing was too much trouble.

Dear John, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Budget hotel on the edge of town

Customer review rating 4.1/5

Sally B. Couples - 06/04/2019 AccorHotels certified review

Originally booked when we had planned to travel by car. We came by train and found the location wasn’t great. Used taxis to get in and out of town but none were available on the morning of departure so had to walk with luggage along grad verge adjacent to duel carriage way as no pavement. The staff were friendly and helpful but the hotel is definitely in need of freshening up.

Dear Sally, Thank you for taking the time to tell us about your experience at the ibis budget Newport. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Basic

Customer review rating 4.1/5

Tom O. Business - 03/04/2019 AccorHotels certified review

Brief and basic

Adequate

Customer review rating 4.1/5

P &. R. Couples - 02/04/2019 AccorHotels certified review

Adequate for a 2 night stay

Dear Pat, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

It's sufficient for a night stay

Customer review rating 4.1/5

Anonymous Business - 01/04/2019 AccorHotels certified review

Average

Dear Alessio, Thank you for taking the time to tell us about your experience at the ibis budget Newport. I am sorry that your experience did not meet your expectations. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Fair

Customer review rating 4.1/5

Colin Solo - 01/04/2019 AccorHotels certified review

Clean, helpful staff. The litter bins in the car park were overflowing, a lot of people smoking close to the entrance and a horrible musty smell in the corridor. The place just needs money spending on it, Ive stayed at Ibis Budget Salford Quays so I knew the standard to expect.

Dear Colin, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Clean comfortable, quiet , excellent value

Customer review rating 4.1/5

Pamela Couples - 31/03/2019 AccorHotels certified review

Everything surpassed expectations for a budget hotel .would definitely use again

Dear Pamela, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Impeccable Customer Service

Customer review rating 4.1/5

Livelylass Solo - 31/03/2019 AccorHotels certified review

The location was very convenient for our needs and rooms were simple as expected, but very clean and functional. The front reception team could not have been more accommodating to our and everyone elses needs. They never failed to provide an individualised service and were very friendly despite being obviously very busy.

Dear Elizabeth, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in newport