Hotel - ibis budget Newport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Newport

3.5/5 675 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • Electric car recharging units

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 103 rooms
  • 5 rooms for people with reduced mobility
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating 2,629 reviews

Our guest reviews for ibis budget Newport

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 675 reviews
S.w. Couples - 16/11/2018 AccorHotels certified review
« Accommodation at reasonable rates. »

We have stayed at this hotel on many occasions. Staff are helpful and friendly. They always accommodate us in disability access rooms as husband is disabled. Some other more expensive hotels do not have such good facilities in the bathroom. The other nice facility on this visit was complimentary tea and coffee in the dining area. On previous occasions we have missed having tea and coffee making facilities in the guest room. We had the continental breakfast each morning and although a little limited in choice available was quite good. A bigger choice of cereals and a bit more choice of fruit would be better but overall quite good, though a bit expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylvia, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the comment regarding the breakfast. We will look into your recommendation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Chris Business - 15/11/2018 AccorHotels certified review
« Clean with no frills »

Convenient for me with plenty of parking. Friendly reception staff. Will stay again soon if in vicinity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Ali L. Couples - 13/11/2018 AccorHotels certified review
« Ms »

Staff brilliant Hotel though basic, was clean . Only wished we were given two pillows each

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. While it is Ibis Budget standard to have 2 pillows per room, extra pillows are available on request from reception, subject to availability. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Stephanie Couples - 13/11/2018 AccorHotels certified review
« Convenient and well priced »

easy to find the hotel. You can walk to the train station in about 25minutes, and Newport is less than 20minutes from Cardiff central. The hotel isn´t fancy but is in keeping with the Ibis Budget chain. The room was very comfortable, and nicer than I expected. The bed was comfortable, the shower had excellent pressure. There is a pub about 5minutes walk away. Free car parking. Very convenient for events in Cardiff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Paula B. Couples - 13/11/2018 AccorHotels certified review
« Ok »

I think for the amount i paid for 1 night you should provide tea and coffee in all rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our Ibis Budget hotels do not have kettles in the rooms as standard but in our Ibis hotel we offer free tea and coffee in reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Patricia N. Couples - 12/11/2018 AccorHotels certified review
« Mrs »

Spotless basic but good price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Mrs B. Families - 12/11/2018 AccorHotels certified review

Lovely the staff were great room perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Mrs W. Families - 12/11/2018 AccorHotels certified review
« Mrs W. »

for a stopover it was great , clean and tidy , staff were all friendly and helpful . would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Luke H. Business - 12/11/2018 AccorHotels certified review
« Great stay »

Great stay. Easy check-in,staff fantastic. I would definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Leanne Families - 12/11/2018 AccorHotels certified review
« Miss »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Natalie Business - 12/11/2018 AccorHotels certified review
« Great budget hotel »

Clean and comfortable basic room, free wifi and parking and lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalie, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

P A. Couples - 11/11/2018 AccorHotels certified review
« our stay »

The staff where helpful and polite, we only needed a bed for the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Craig P. Solo - 10/11/2018 AccorHotels certified review
« Terrible experience »

I’m a regular customer who has always been happy staying in the Newport branch, however on this occasion I was woken from a deep sleep at approximately 415 am by the alarm in my room which was extremely loud. Not only did I feel I was having a heart attack, but I got no further sleep. I reported this issue to a member of staff who was simply not interested, very disappointed as I’m not one to ever complain.

Jeff W. Business - 09/11/2018 AccorHotels certified review
« Fire/Smoke Alarm at 04.20 Hrs »

I was woken up at 04.20 hrs when the smoke alarm went off and all the lights in my room came on. I changed, made my way to reception. There the member of staff informed the group that 2 lads had been smoking in their room. He cancelled their booking and asked them to leave the hotel. They both tried to come back in as 1 had left his phone in the room. When they came out they had a go at the growing group of people in the reception area. A group of us suggested they leave now or we would sort them out. When I checked out no apology was offered by the morning receptionist. In fact she had no idea that there had been an incident. When I come back to Newport in January & February with my Golf Society group we will not be staying with you.

Lynne W. Couples - 08/11/2018 AccorHotels certified review
« Clean comfortable and cheap ... »

The staff are helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Business - 08/11/2018 TripAdvisor review
« Budget in everything but price »

Avoid, unless you can book for less than £20pn. The toilet is tiny (reminded me of my old outdoor school toilets) the shower had no privacy to be able change, the front door was locked at 9pm meaning a long walk around the whole hotel. No kettle in the room. I could go on. Terrible overall customer service too.

Edward F. Business - 07/11/2018 AccorHotels certified review
« Amazing service. Exactly the same standards as I've used this hotel for 20 years odd »

Fantastic. Staff were so so helpful. Everything immaculately run and clean and tidy. I've been coming here since it was an Etap prior to your acquisition and good to see you haven't screwed up a winning formula

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Ms G. Families - 07/11/2018 AccorHotels certified review
« Good pleasant stay »

Good pleasant stay overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Penny, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Joely Friends - 06/11/2018 AccorHotels certified review

Great thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joely, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

Liz1955 Couples - 06/11/2018 AccorHotels certified review
« One night stay »

Stayed one night on way to Scotland. Staff were helpful and friendly. Room clean and comfortable. Only one pillow each would have been better with two. No tea/coffee making facilities in room which is a big negative for me. You have to make it at reception which is a right pain when you wake up in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In our Ibis Budget hotels we do not provide kettles in the rooms as a standard so we offer free tea and coffee in the reception area. Also, we have a few kettles in reception that can be borrow on requested and depending on availability. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Team Leader Ibis Budget Newport

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