Hotel - Sofitel Rabat Jardin des Roses
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Sofitel Hotel

Sofitel Rabat Jardin des Roses Hotel

BP 450 Souissi 
10000  RABAT
MOROCCO

1,422 reviews
TripAdvisor Rating Based on 1,422 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • RABAT- SALE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Jet skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)

Catering

  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

229 rooms including 37 suites have been given the French touch by designer Didier Gomez, keeping to the spirit and design of the Moroccan palace. They offer the ultimate in luxury and are graced with views over the imperial city or the Andalusian gardens.

  • 229 rooms
  • 78 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 37 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • 220/240 V AC
    • Safe deposit box in room
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Crib on request
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Iron in room
    • Full kitchen
    • RJ 11 outlet
    • RJ 45 outlet
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Sofitel Rabat Jardin des Roses

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,422 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 18/09/2017
« Breakfast staff is amazing »

The breakfast staff was truly AMAZING and all of them should have a BIG salary raise! We love Sofitel's rooms and pool area. The lobby/reception staff wasn't really good though. We have stayed at Sofitel in Rabat every year for 5 years now and sadly every year I always feel really upset with the service from the lobby staff. Maybe it is miscommunication but I get the feeling that they rarely want to do any extra, just what they have to do and nothing more. We often get a little bit of an attitude like they are better then others and also something very frustrating is that they give us different informations. I think that in a 5star hotel everybody in the staff should know a little bit about everything and if they don't know 100% they should look it up instead of getting an attitud. Otherwise we really love Sofitel but we try to avoid to ask for help in the reception. To be honest we only come there for their breakfast because as said, it is amazing! Breakfast staff get 1000/10 and sadly the others gets 5/10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest , We are very pleased to read your feedback about our breakfast and it's service ! we are going to seriously address your comments about lobby staff friendliness in order to make sure that for your next visit everything is at the level of the breakfast you enjoyed so much ! thank you again for your Loyalty to sofitel Rabat Jardin des Roses through all those years Best Regards

TripAdvisor review
Business - 18/09/2017
« Excellent service inside - horrible outside »

Except for the valets that came and opened my door then left us to unload our suitcases ourselves and wonder who to give the key to, the service was very good once we were inside the hotel! The room was great as usual, the A/C worked exceptionally well, the breakfast in the lounge was nicer than usual, and service at the reception desk, particularly from Nawal, was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JulesTangier, Thank you very much for sharing your experience ! please trust that all of us at Sofitel Rabat Jardin des Roses strive to provide the best service and we always welcome feedback that help us achieve just that . we will address your concern about the Valet Parking and will also encourage everyone else who had help shape your review as a very positive one . thank you again and we hope to have you again soon with us

TripAdvisor review
Solo travel - 02/05/2017
« Rabat »

Excellent location and service. The dining room was a lovely experience. Soufiane and his team gave a warm welcome to the dining room and looked after the whole evening. The food was well prepared and as requested. Bravo!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , thank you for your comments ! Soufiane and his team are delighted to hear about your feedback and are looking forward to extend the same service quality to all our guests , and to yourself on your next visit . thank you !

TripAdvisor review
Business - 28/02/2017
« My recent Stay at Sofitel Rabat Jardin des roses »

Exceptional Team especially at the reception, restaurants and lounges. A very good housekeeping I would like to thank the overall team with a Special Thanks to Amine (From the reception) for his professionalism and dedication

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , Delighted by your comments that the housekeeping staff went out of their way to make your stay a magnifique one. Thrilled to hear that everyone, from the reception to the room attendants, went above and beyond to ensure your comfort throughout your stay. We are indeed fortunate to have such a passionate and dedicated team of hoteliers and restaurateurs , such as Amine , who do their utmost to cater to the needs of each and every guest. We look forward to welcoming you again in Sofitel Rabat Jardin des Roses as we always strive to improve our services . Regards

TripAdvisor review
JulesTangier Business - 11/09/2016
« Fantastic! »

We've stayed here 30 times and always an excellent experience. We arrived very late, but the reception staff was efficient and got us into our room within 10 minutes of arriving. The room was great, with nice view of the pool, Club also served a wonderful breakfast. We'll keep coming back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jules, Thank you very much for your kind comment posted on Tripadvisor following the experience you spent with us at the Sofitel Rabat Jardin des Roses. We all hope to have the pleasure of welcoming you for a future stay. Sincerely

TripAdvisor review
Couples - 12/05/2016
« A superior hotel »

It has a wow factor as you drive through the front gates & enter the lobby which is spacious & modern. As far as the location is concerned it is rather remote but taxis are cheap. Food is reasonably priced & room service is excellent. Wanting a light meal & feeling tired we ordered a soup to be brought to the room. A trolley covered in a white tablecloth with a vase holding a red rose in the centre arrived with 2 huge tureens of soup plus various bread rolls. The portions were so generous that we could not finish. Beautiful gardens, excellent facilities,good food & friendly staff made the place memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is a pleasure to read your comment following your recent stay with us at the Sofitel Rabat Jardin Des Roses. We all hope to welcome you again very soon to your Moroccan Home. Sincerely

TripAdvisor review
sandra d Business - 24/01/2016
« nice hotel »

Nice hotel and i have stayed many time But if new hotels are coming to rabat, they need to spend some money on this hotel are Some area's are now a bit out of date Internet was very slow for such a large hotel

TripAdvisor review
Business - 18/01/2016
« Excellent stay »

Service is full of special attentions. Enjoyed the great breakfast at club millesime and the great service offered by Nawal, Nadia and Muna. I would definitely recommend this hotel for business stay or leisure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review after your stay at the Sofitel Rabat Jardin Des Roses. We are happy to know that you enjoyed the breakfast with our team at the Club Millesime and be sur that we will transfer your comment to our staff. We truly hope to have the pleasure of welcoming you back very soon. Best Regards

TripAdvisor review
Solo travel - 13/01/2016
« Great Staff »

I love this hotel because of its people. One wish though is if only the lobby was a non-smoking. The staff are always there to help. The gym is great. Had a surprise birthday chocolate cake delivered to my room, much appreciated, and that is what keeps me coming back.

TripAdvisor review
Guillermo M Business - 09/03/2015
« Disappointing Visit »

Recently, I stayed two nights at the Sofitel for business. I was never acknowledged by name, in the room there was a ripped night curtain, a non-working light and the heating/cooling system that was inadequate when I complained the light was fixed, but nothing else. I didn't realize the night curtain was not fixed until the dawn sun woke me for the second day in a row. When I left the Sofitel by cab I asked the bellboy if my luggage was in the trunk only to find upon arrival at the train station my baggage was left at the hotel. I have written the general manager with my complaint, but four days later and still no response for the actions of his staff. I will never stay in the Sofitel Jardine des Roses again. This rose has lost its bloom.

TripAdvisor review
Business - 18/02/2015
« A wonderful hotel »

This is one of the loveliest hotels in the world. Friendly and attentive staff everywhere, the atmosphere and decorations are marvellous from the moment you enter the lobby. The spa is really a bliss and treatments leave you refreshed and energized. Last but not least the rooms have really high standard, plenty of amenities and above all wonderful beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Merjatam, We very much appreciate your comments regarding your stay at Sofitel Rabat Jardin de Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Walid Z Business - 01/12/2014
« Sofitel »

Good Hotel but needs some improvement in Housekeeping services. The response on the requirements little slow. The prices are higher than the market price comparing the same level of service. No much restaurants inside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walid Z, Thanks for you time writing this review about your recent stay at Sofitel Rabat Jardin des Roses Hotel. We are happy that you have enjoyed your stay at our hotel. And we want to assure you that your notes will be transferred to the proper department to take the necessary actions. Thanks again and we are looking forward to welcoming you back soon. Best Regards,

TripAdvisor review
Desanka S Couples - 25/08/2014
« Unprofessional reception staff »

I consider my experience average due specifically to the fact that the I was treated in a mocking manner by the people at the reception. I requested a romm with garden view and was told that I could change 2 days after my arrival. It seems that between shifts the staff does not communicate to each other and therefore my room was never changed despite the confirmation on 17 August that on the 18th I would be changed. This happend 3 times. No excuses were given, on the contrary I was mocked.

Our hotel has responded to the review
Our hotel has responded to the review

Cher hôte, Nous vous remercions d'avoir pris le temps de nous écrire suite à votre séjour au Sofitel Rabat Jardin Des Roses!! Nous regrettons sincèrement de ne pas avoir pu vous satisfaire et vous présentons nos plus humbles excuses !! Vous comprendrez que tout cela nous est également fort désagréable. Soyez assuré que nous avons étudié vos remarques avec la plus grande attention afin d'éviter ce genre de désagrément la prochaine fois et vous fournir un service sans faille, digne d'un 5 étoile de luxe . Nous espèrons avoir bientôt le privilège de vous accueillir de nouveau parmi nous afin de vous faire vivre une expérience inoubliable et dans les meilleures conditions... ! Sincèrement, Hassan Bargach,

TripAdvisor review
Family - 31/07/2014
« Best Smiles »

Excellent Property. Welcoming Smiles from the moment you enter the hotel.Everyone one I came in contact with was very helpful. Few names to mention.. Mr. Adil, Mr. Nawfel at concierge desk and at reception desk Ms. Loubna, Ms.Nawal and Ms.Houda... Hope I have spelled their name correctly..

TripAdvisor review
Slim G Business - 13/07/2014
« Sofitel Rabat »

I always enjoy my stay in Sofitel Rabat. I have experienced one of the best quality of services, food and the sleep even during Ramadan. Personally I think it's the best Hotel Hotel in Rabat for Business trip.

TripAdvisor review
HVLAHC Business - 08/04/2014
« Expectations vs reality »

This is a perfectly good hotel, but those expecting five-star quality will be disappointed. First, the pluses: the beds were great, the bathroom was nice (though my colleagues were uniformly dissatisfied with theirs); the pool and gym facilities were pretty good. The problems were: - The wifi was patchy and unreliable - The service, except at Reception, was fairly indifferent. For example, I asked Housekeeping for an iron and ironing board three times; the first time, they said they could not deliver one after hours; I rang back to see if I could have it in the morning, they said yes, and it never arrived. I had to ask a third time to get this simple request actioned. Similarly, I made an inquiry at the front door about taxis, and was airily waved off to a bunch of cars sitting in a patch of dirt about 150m away. No advice on price, no sense of apology that they could not at least make an effort at procurement. - The breakfast, which was not included in my room rate, was phenomenally overpriced. I have never stayed in a hotel with a breakfast so expensive -- at least not in one where it was at the same time so average. There's also a problem they can't do anything about: their poor location. But they could consider having a shuttle bus of some kind, or at least being more helpful with taxis.

TripAdvisor review
Abdulrhaman S Business - 16/03/2014
« shiekh »

Beautiful location close to national park , service , rooms , spa , cleanliness . i liked the hotel , food is great. staff are great and helpful .......... Sleep Quality is nice rooms are very luxury .

TripAdvisor review
Solo travel - 05/02/2014
« excellent »

Great place and extremly friendly service. Receptionists were always there to help in any matters. Names I can remember are Loubna and Nawal, both of them did excellent job and were always available for any kind of support. Rooms were really nice, clean and breakfast was nice with friendly service which were always around to serve and clean up before you even thought i should ask for

Our hotel has responded to the review
Our hotel has responded to the review

Cher hôte, Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour au Sofitel Rabat Jardin des Roses. Nous nous réjouissons de lire que vous avez apprécié l’expérience que vous avez vécue parmi nous.Nous sommes ravis d’apprendre que notre service vous est plu. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt. Sincèrement, Hassan Bargach

TripAdvisor review
tberm1 Solo travel - 31/01/2014
« Upset and Disappointed »

I had to shower in my room the dark. I had to shave in my room in the dark. I had to pack my luggage in my room in the dark. I lost electricity in my room number 307. My cab had to wait over 30 minutes for me because of this inconvenience. My cab charged me more money because of it. I am not happy. The only thing I was happy with is the service at Restaurant Al Warda.

Our hotel has responded to the review
Our hotel has responded to the review

Cher hôte, Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour au Sofitel Rabat Jardin des Roses. Nous vous présentons nos sincères excuses suite au problème d’électricité rencontré dans la chambre que vous avez occupé. En effet nous avions eu un souci technique mais qui a été réparé suite à votre commentaire. Au plaisir de vous accueillir de nouveau. Sincèrement, Hassan Bargach

TripAdvisor review
chezwylde Couples - 16/01/2014
« Lovely hotel but not for the budget friendly »

Lovely first impression, really nice looking hotel in quiet area. Its about a 15min walk to the nearest tram stop into town but there are plenty of taxis outside. We got a good deal on the room rate but be warned once inside everything is very expensive. For one evening meal & two breakfasts for a couple, our bill came to almost £150!. But it is a luxury branded hotel. Staff were very helpful and friendly. The only downside was that if you had a bath, there wasn't a shower which seemed strange. But other than that, all good

Our hotel has responded to the review
Our hotel has responded to the review

Cher hôte, Nous vous remercions d’avoir choisi le Sofitel Rabat Jardin Des roses ! Nous sommes très heureux de lire que votre séjour s'est agréablement déroulé et que vous avez été séduit par l'emplacement privilégié de notre hôtel, et la disponibilité de notre personnel. Nous espérons vous accueillir de nouveau au sein de notre hôtel très bientôt ! Sincèrement, Hassan Bargach

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