ibis Tanger City Center Hotel 3 stars

TripAdvisor rating 3.5/5 729 reviews
ibis Tanger City Center
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 120.00 MAD
  • Air conditioned
  • Shoe shine machine
Leisure and activities
  • Outdoor unheated pool
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)

Hotel location

ibis Tanger City Center

Lotissement Tanger
Offshore Plazza
90000
tanger
morocco

Tel: +212539328550

Fax: (+212)539/328551

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT RABAT At 230km / 142 miles

  • By plane

    TANGIER IBNBATTOUTA At 14km / 8 miles

  • By train

    GARE TANGER VILLE At 0km / 0 miles

GPS :35.772415, -5.783786

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the Ibis room has everything you need to enjoy your stay.

Standard Room with 1 double bed

  • Max. number of persons: ‌3
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌3
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

WOK CO

Type of cuisine: Other cooking style

Mix up your styles. Widely varied cuisine in a contemporary setting. Choose your products and create your own menu: everything is wok-cooked right in front of you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AU BAR

Photo non contractuelle / Strictly non binding

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 72 m²

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Tanger City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

1,729 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

729 reviews

Excellent

Customer review rating 3.8/5

E. M. W. Business - 02/07/2019 AccorHotels certified review

Parfait

Dear MED W. E., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Known Ibis standard in great location

Customer review rating 3.8/5

Monika Business - 26/06/2019 AccorHotels certified review

Next to Tangier Ville train station and shopping mall, 10 minutes walk to the beach. Clean. Extremely helpfull Reception - thank you for helping me sort out my stay after my flight was delayed. Not the first time I was staying there and not the last one

Dear MONIKA K., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

It was pretty cool.

Customer review rating 3.8/5

Rene H. Friends - 26/06/2019 AccorHotels certified review

We felt very comfortable.

Dear PETER L., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Terrible room, very very rude and unhelpful staff

Customer review rating 3.8/5

Younis I. Couples - 26/06/2019 AccorHotels certified review

Terrible staff. I rang the hotel a couple of days before and they said there are a lot of rooms just come on the day. The same lady that took the call then said that there was no rooms available. I then got 2 rooms after speaking to a helpful manager. Once in the room there was no towels. When rang reception I was told that towels would take 30’minutes for delivery for all rooms!! This is after I have paid nearly £200 for 1 night for 2 rooms!!! I was told by a reception who again must be the most ruddiest individual that I have met in Morocco! And I have met many in that country!!! I have used ibis in the past(uk) and I WILL NEVER USE IBIS AGAIN! This is due to your tangier hotel rooms are just a little smaller than an average prison cell in the uk! No thank you for this experience and I will make my friends aware of the terrible service. Many thanks for trying to spoil my 2 week summer holiday. Younis

Dear MOHAMMED YOUNIS I., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Susan

Customer review rating 3.8/5

Susan Families - 24/06/2019 AccorHotels certified review

Excellent breakfast ( not included) good reception staff especially Nabil and Mohammad. Excellent room service too. Room suite very clean. Prayer direction on ceiling very helpful. Overall a pleasant stay. Thank you.

Dear SUSAN E., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Great people,Ibrahim,oussama,Loubna

Customer review rating 3.8/5

Mohammed T. Families - 16/06/2019 AccorHotels certified review

Everyone was very nice and courteous

Dear MOHAMMED t., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

As expected, magnific stage in Tanger

Customer review rating 3.8/5

Juan A. D. D. Couples - 05/06/2019 AccorHotels certified review

Very good service, location, meals, installations, and the main thing, friendly treatment from staff.

Customer review rating 3.8/5

Emilio F. Friends - 14/05/2019 AccorHotels certified review

Confortable

Dear EMILIO F. LIRIA, We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

OKAY!

Customer review rating 3.8/5

Mukaila Couples - 03/05/2019 AccorHotels certified review

The hotel was ok in a good location close to Tanger City Centre but there's nothing special about the Hotel.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

All good, reception efficient but not exactly friendly.

Customer review rating 3.8/5

Cb Couples - 27/04/2019 AccorHotels certified review

Comfortable, best shower in Morocco, convenient location.

Dear CHRISTOPHER W., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Good hotel with good location

Customer review rating 3.8/5

Saif Friends - 20/04/2019 AccorHotels certified review

It was nice stay, but the towels in the bathroom need to be replaced with new one.

Dear SAIF A., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Costumer

Customer review rating 3.8/5

E. S. Families - 18/04/2019 AccorHotels certified review

The shower was not working and I did my reservation for 3 days and I always have to go to activate my card cause couldn’t open the door in other hand the breakfast was expensive !

Dear s. E., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Very good

Customer review rating 3.8/5

Kazi Solo - 29/03/2019 AccorHotels certified review

Very good

Very good budget hotel

TripAdvisor rating 3.5/5

Quest23537971098 Solo travel - 26/03/2019 TripAdvisor review

Every thing was fine. No complains. Breakfast was very good. Everything was there. Alae managed breakfast well. Room was clean. Bathroom was clean. One fridge could be there. All the systems were good.

Very nice stay at IBIS Tangier

Customer review rating 3.8/5

David Solo - 24/03/2019 AccorHotels certified review

Very nice stay. The IBIS hotel is very close to the train station and just a short walk from the beach. My room was clean, with hot water, strong wifi, and a comfortable bed for a good nights sleep.

Tangier le détroit

TripAdvisor rating 3.5/5

Cruiser01260931155 Business - 23/03/2019 TripAdvisor review

Vert Nice location clean Nice breakfast à lot of choice and the staff are very helpful 'ice and professional. Close to everything. There is à mall Just near by the beach at walking distance. There is Nice cozy swiming pool and terrace also close to public transport and taxis.

Dear guest, Greetings from Tangier and thank you for choosing Ibis Tangier City Center for your trip ! We were really pleased to read your review which reflect in a truly manner all the aspects of our Resort and that you spent some perfect holidays with us. Our team was really proud to read that the level of service you’ve experienced was kind and professional and that you enjoyed particularly our hotel and especially the atmosphere. Thank you also for your remarks, we'll work on it and we'll improve. We sincerely hope that you’ll come back to Tanger and do not hesitate to contact me directly for any assistance. Kindest regards, Hassan ESSAGHIR Ibis Tangier City Center

Satisfied

Customer review rating 3.8/5

Metcomm Business - 06/03/2019 AccorHotels certified review

Very hospitable

Chambres en degradation

Customer review rating 3.8/5

B. Business - 13/02/2019 AccorHotels certified review

Pas terrible

Good location and hospitality apart from Breakfast to be improved.

Customer review rating 3.8/5

Youssef J. Families - 19/01/2019 AccorHotels certified review

The hotel can't be closer to the city center. It is very convinient as it is located next to the train station and the main shopping mall as well as the famous tangier corniche. Hospitality wise, the staff are profesional, friendly and helpful. The only thing we could not stop complaining about during our saty is the quality of the breakfast. Although all that one can feel like for breakfast was available, the quality was not good that I could not finish my plates. As for the eggs they were watery and even when I tried to add some salt and pepper to give them some taste to be able to eat them, I ended up pouring half the content as the cover of the pepper container provided by the waiter from an other table was broken. I recommend that the quality and the organisation of the buffet to be revised. It doesn't have to be as fancy as 5 star hotels. But, please make sure the food is decenthe.

Dear YOUSSEF J., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Late reply of customer service, nobody's answering the phone of Ibis Ranger City Center

Customer review rating 3.8/5

Fernando L. J. Couples - 18/01/2019 AccorHotels certified review

It wasn't really a good experience for us. Booked a room for January 10 for 2 but the confirmation you sent was January 11 for 1 person. Called your customer service, no one is answering. Sent an email and received a response saying that I will receive a resolution after 48 hours. It passed by and received response after 48 hours. We were forced to check in on the 11th instead of 10th. I knew and was expecting that you will still charge me upon check in for another person (my wife). I explained to the receptionist that there was a problem with the booking confirmation sent to my email. That I booked 11 instead of 10, good for 2 not 1. They didn't do nothing about it. I don't want to argue and ruin my day since we are on a holiday. We paid 95 Dhs in addition. I was disappointed. I never expected that you will treat your Accor clients like these. FYI, my wife and I stayed in Ibis Rabat for more than a month (August-September 2018) and never experienced any problem. I hope you do something to retain your clients. Hilton hotel is just a few hundred dirhams difference with Ibis. Bon journee! Fernando E. L. J..

Dear FERNANDO J. L., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51
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