Hotel - Aparthotel Adagio Porte de Versailles
Adagio Hotel Adagio Hotel

Aparthotel Adagio Porte de Versailles

3.0/5 442 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Apartments for people with reduced mobility
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our apartments

  • 138 apartments
  • 100% non-smoking hotel
  • 1 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • Telephone
    • Microwave in room
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
Our apartments fittings

Your meetings and events

3.8/5 AccorHotels Rating 1,464 reviews

Our guest reviews for Aparthotel Adagio Porte de Versailles

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating 442 reviews
Stefano M. Business - 18/03/2019 AccorHotels certified review

On March 11th I arrived quite late in the evening around 10pm. I cannot really talk about welcoming because checking-in was very "cold". Anyhow, after that I went to the room (nr. 610) and entered the bathroom. After a travel of 9 hrs I wanted to enjoy a shower but no way! On the sink I found 2 soaked and dirty towels (simply disgusting) + the bathtub was full of black mold. I have the pictures if someone is interested to see them. I am reporting this to my company (Gemalto) in any case. After this discovery I called the reception asking for assistance and the answer was "I don´t speak English, a colleague will call you in 1 hour". I am totally fine if someone does not speak English but I do not tolerate that someone supposed to call me back will just ignore me. No call received, so at 11pm I went downstairs to the reception asking “what are you planning to do”. Meanwile receptionist was chenged so I had to explain everything again. I then changed the room (nr 521) which was at least acceptable. The only positive note in all these very unpleasant 4 days was the checking-out, carried out in a very professional manner by Fernando, who sincerely apologized and showed empathy. I am a customer service team lead so I am well aware on how a customer should be handled. The customer expereince in this case can be defined a disaster. I will try to book another hotel for the next trips. Kind regards Stefano M.

Anonymous Business - 15/03/2019 AccorHotels certified review

I didn't actually stay, you only had one room available, which was awful, it had 3 tiny single beds, which were extremely hard, so I chose not to spend my nights in your apartments, also very dated, even though apparently this room had recently been refurbished .. the bathroom, kitchen area was not very nice. I would not recommend at all - Receptionist was lovely, but I think she was embarrassed with the room she had to offer.

T. C. M. Business - 25/01/2019 AccorHotels certified review

One of the room that our president stayed had no heat and during the 5 nights of stay, there was no improvement so the room was always cold. The other room was facing your renovation at outside wall and the whole room was full of scent of paint during the stay without improvement. We are dissappointed about the hotel, during summer stay, the air-condition is always out of order and during winter stay, there was no heat. After reporting, there was almost no improvement during the stay. Very upset about this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Anonymous Business - 25/01/2019 AccorHotels certified review

Overall fine, my biggest problem was the WiFi - very slow in my room (413), I ended up using my mobile data most of the time. Also, the breakfast can be improved - scramled eggs and pancakes are really missing

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRINA , Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Anne D. Families - 19/01/2019 AccorHotels certified review
« very convenient and practical hotel, with efficient staff »

Booking was not that easy, and the only way to get the apartment was through direct calling. When I first emailed ( the hotel was emailed directly), I was told there was no vacancy. However when I rang and spoke French, it appeared that there was a vacancy. I also thought that the second toilet in our apartment was a little smelly . Also, the shower was leaking - even after the hose was replaced; and the bath plug did not work, so they ended up removing the plug hence preventing us from using the bath! Apart from these comments, our experience was very pleasant overall ( In fact, this was our fourth stay )

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNE , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Sandro A. Families - 04/01/2019 AccorHotels certified review
« Comfortable,warm,great hot water ,a little dated , »

Great helpful staff Close to all transport Shops Good value for New Year’s Eve for 4 people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandro , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Maria D. Families - 09/12/2018 AccorHotels certified review
« Comodo »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Adel Families - 27/10/2018 AccorHotels certified review
« Adel M. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADEL , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Gloria Friends - 22/10/2018 AccorHotels certified review
« We had a pleasant stay. »

Room is neat and personnes are friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLORIA , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Jack S. Families - 21/10/2018 AccorHotels certified review
« Mr »

Rude check in. No eye to eye communication, lady only looking at her computer. No thanks for choosing our hotel or have a pleasant stay. Almost aggressive answers when asking for extending my stay. This after coming for years at this hotel since it was still pierre et vacancy, for business (Air Atlanta) and pleasure ( my marriage). Kitchen utensils very dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACK , Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Puneet S. Business - 17/09/2018 AccorHotels certified review
« AIR CONDITION NOT WORKING in ROOM NO-515 »

Dear Mrs Murielle BONNOT How are you? As complained to the reception DAILY between Sept 3 to Sept 11, 2018, we would CLAIM FOR 30% discount as the AIR CONDITION was NOT WORKING in room no- 515 for our entire stay of 8 nights from Sept 3 to Sept 11, 2018. Our booking number was GFMLBMNQ. We are a SILVER member- 30…8328 & use have been a loyal guest to ACCOR around the world. You are such a prestigious brand, so how can you give a guest a room with NON-WORKING AIR CONDITION? It was very inconvenient. So, please settle our claim asap, else we will take up the matter with appropriate FRENCH HOSPITALITY AUTHORITIES. Regards Mr. Puneet S. Mob & Whatsapp- +9…

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

F. Business - 13/09/2018 AccorHotels certified review
« appalling »

I checkedin in a room where the toilets were dirty with horrible smell and floating items... changed twice rooms until I get a decent one a colleague of mine was suspecting bedbugs bites on her first night until she changed rooms too breakfast level is too simple

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Brett H. Families - 11/09/2018 AccorHotels certified review
« Great Location, great staff, currently going through refurbishment. »

The room/apartment was great. It met all our requirements for our single night in Paris, as did the location of the hotel. There is unlimited free tea/coffee downstairs, but it would be great to have this available in the room/apartment The hotel is currently somewhat dated and the rooms/apartments are tired. This being said, the hotel is going though a massive refurbishment at the moment, so things will definitely improve. The staff were fabulous, very friendly and efficient, assisting us where required, especially as our party were checking in at different times throughout the afternoon. If you and the family are in Paris for a short stay, and want an apartment style room with a little kitchenette and fridge, close to transport links, then stay here. If you're looking for a hotel with all the bells and whistles and long to be pampered and pandered too, then please look elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the Aparthotel Adagio Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Antoine C. Business - 08/09/2018 AccorHotels certified review
« Lack of service and lack of cleanliness »

Hotel should not advertise 4 stars but 1 maximum. Renovations should take place since the hotel and the furniture are extremely old. Please train your teams to adopt a "can do attitude" focused on guest needs and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that the entire aparthotel will be renovated in 2019. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maël BRUCTER Directeur Adjoint Des Aparthotels Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Zeus Families - 10/08/2018 AccorHotels certified review
« I expected more »

In general, the hotel was ok, but it really surprised me that the room didn't have air conditioned; it supposed to have a ventilation system, but it was not working. At check-in, the lady offered to change my towels if I needed, but when I went to request towels, the lady there did not want to provide new towels. I understand it is an extended stay hotel, but they shouldn't offer something (i.e. towels) if they were not going to provide them later.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Simon O. Families - 05/08/2018 AccorHotels certified review
« Good location but hotel a bit run down »

Had to sort bedding out for 4th bed. Room and bathroom looked in need of decorating and updating. The main issue was NO AIR CONDITIONING. With Paris in the middle of heatwave the room was unbearable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Sue W. Families - 05/08/2018 AccorHotels certified review
« Not as good as last year due to building works outside our apartment door ! »

The room was very dated and there was a loose and rather dangerous socket for the kettle. There was no air conditioning even though this was on my original booking. The view overlooked scaffolding and an old chair. The television remote control ran out of batteries and I had to buy some new ones.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Michael Families - 01/08/2018 AccorHotels certified review
« Good »

Having booked a room with aircon, we of course expected to have that. However we were told already at check-in, that the aircon was very close to "non existing". It did not seem to be a recent problem, and we therefore had to accept 2 fans provided by the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Hasan Families - 31/07/2018 AccorHotels certified review
« Poor service and too hot. »

Took 30min or more to check in. No AC in such hot weather. Front desk not so guest oriented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

Anonymous Families - 23/07/2018 AccorHotels certified review
« Not helping from one of the receiption »

I’m not happy with the house kipper the room not cleaned for 3 days and when I ask the lady in reciption she said we don’t clean the apartment and also I asked for extra covers for my kids she said they don’t have extra cover the kids slept first night without and the other day we got bedsheet from down to use it as cover I’m don’t know that no direct transportation to the attractions in Paris only taxi or uber

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT Directeur de Sites Adagio Porte de Versailles & Paris XV 16 Rue Eliane Jeannin Garreau 92130 Issy les Moulineaux

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