Hotel - Aparthotel Adagio Aix en Provence Centre
Adagio Hotel Adagio Hotel

Aparthotel Adagio Aix en Provence Centre

4.0/5 732 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 89 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
  • 45 family apartments
  • 45 apartments for 4 people or more
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Telephone
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our apartments fittings
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4.5/5 AccorHotels Rating 2,177 reviews

Our guest reviews for Aparthotel Adagio Aix en Provence Centre

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 732 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 14/07/2018 AccorHotels certified review
« Very friendly central place. »

Central comfortable location. Excellent parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B, I thank you for taking the time to give your opinion by answering our satisfaction survey concerning your stay at ADAGIO Aix Center. My team and I are delighted that your stay has lived up to your expectations and we hope to have the pleasure of welcoming you again during a future stay in Provence. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

Fiona L. Families - 12/07/2018 AccorHotels certified review
« Recommend, good value »

Well equipped apartment in convenient location. Staff very helpful

Fulvio Couples - 07/07/2018 AccorHotels certified review
« Room not as shown in photo on web site and not quiet definitely would not rate it 4 star »

Staff very friendly and helpful. Unfortunately the apartment was not as shown on the internet. We were allocated apartment 001. In bedroom there was only 25-30cm between end of bed and wall making it difficult to get around bed. Toilet was very tight. We asked for a shower when we booked in November 2017 and did not want a bath with shower over due to us having bad backs and it is difficult to get into bath to shower plus chance of slippage in bath. This was requested at time of booking and payment but request was not attended to. There was no antislip on the bath. When I asked to change room there was none with just shower although the booking was made many months ago. Room was noisy as we could hear noises from adjacent rooms and room above. With both entry door and corridor door closed noise from corridor was still heard. Lounge was not as spacious as shown on room description. Lighting in all rooms very poor with only lamp fittings used in bed and lounge area. Lighting in bathroom also poor. TV received poor reception or no signal in some cases on TV channels.

Anonymous Families - 06/07/2018 AccorHotels certified review

This was an excellent experience. I would recommend it. The facility is well-maintained and the staff is professional and helpful, especially Antoine. Room was very clean. However, despite the fact that this is a no-smoking facility, there was a persistent faint cigarette smell in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R, We thank you for your comments regarding your stay at the Adagio Aix Centre. It is always a pleasure to receive positive feedback. I will share your comments with Antoine who will be, for sure, so happy ! However, I am sorry for the cigarette smell in your apartment. I already informed my housekeeper about this situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

Greg S. Families - 06/07/2018 AccorHotels certified review
« Bed bugs »

My kids were bitten by bed bugs. The hotels response was inadequate and mostly arrogant. We documented with pictures and the hotel repair technician confirmed when he saw one of the dead bugs. We we compelled to leave and insufficiently compensated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister, We thank you for leaving a comment regarding your stay in our aparthotel and we are very sorry for the bites of your daughter. Following what we found in your apartment with you, we were also surprised because we did not had this before. We understand your dissatisfaction and be sure that a curative treatment was done by a specialized company the same evening. We proposed you to change apartment but you did not agree with this solution . Regarding the cleaning of your clothes, we could have offered the cleaning to the laundry but you prefered to leave our aparthotel the same day, so your clothes could not be returned to you in time. We offered you the washing machine. Please be sure that we want to satisfy all our guests and we apologize again for this situation. Best regards, Mrs MOLI Anne General Manager ADAGIO Aix Centre

Courtney Couples - 03/07/2018 AccorHotels certified review
« Affordable and great location »

I love this chain of hotels! The rooms are very affordable, comfortable, and welcoming!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P, We would like to thank you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards, Anne MOLI General Manager ADAGIO Aix Centre h6…

K. P. Business - 02/07/2018 AccorHotels certified review
« Extremely helpful staff. »

This was my first visit to Aix-en-Provence on business. The staff at the front desk were extremely helpful and considerate all during my stay. The staff at check in were very friendly and helped me locate my luggage which did not make my connecting flight to Marseille. When leaving, I had an early morning flight out. The gentleman at the desk offered to double check my taxi reservation, helped me with the online airline check in and offered me a cup of coffee before the breakfast area opened. I would definitely stay at your hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P, What a wonderful comments ! Thank you so much for taking the time to share your satisfaction. It is always a pleasure to receive positive feedback, especialy regarding our staff. Be sure I will share your comments with Antoine and Julien who made your check-in and check-out ! Thank you again for sharing your experience regarding your stay at ADAGIO Aix Centre, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

Yi L. H. Business - 28/06/2018 AccorHotels certified review

clean room and nice and friendly staffs.

Anonymous Business - 27/06/2018 AccorHotels certified review

Fantastic hotel and service. This was our second time and we will certainly be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister LT, I thank you personaly for your loyalty to ADAGIO Aix Centre and be sure that it is a pleasure for me and my team to read your comments. Thank you again for sharing your experience, and we hope to welcome you again in Provence. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

L. T. H. Business - 16/06/2018 AccorHotels certified review
« Second stay & was happy with the service of the staff »

My first stay was 2016 & was assigned room 408. It's nice n clean! Recent stay at room 309 was equally good as well and i am please. The staff in this hotel was all very friendly & helpful. Feel welcome everytime i return. I will definitely go back again if I hv an opportunity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister L, We thank you for your loyalty to ADAGIO Aix Centre. We are pleased to read that, each time, you spend good time with us. We hope that you appreciated the new decoration in the common areas ! Thank you again for sharing your experience, and we hope to have the pleasure of welcome you again. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

Margaret &. T. U. Couples - 15/06/2018 AccorHotels certified review
« Unfortunately, Definite Noise Issues »

2-Week Stay: Great location, really liked #106. Staff was nice, but never could really RESOLVE group of unruly children staying there (#108 & elsewhere) - who took over mornings & EVENINGS slamming door, yelling, turning courtyard into playground ... combined with construction/remodeling above us that would start early evening and go into the night (yes, as late as 11pm) !?! Brought it to staff's attention at LEAST 6 times ... it continued. Your building is such that you hear everything (desk chairs should be padded). Balcony looked nice but floor of it was very dirty. Simple instructions for microwave should be provided. We were gone most of days and it would have been nice to relax & enjoy more of our time there. The kids seem to rule ... it was inconsiderate and rude to others staying there. It got to the point I asked for price adjustment, to no avail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs U, We thank you for taking the time to tell us about your experience at Adagio Aix Centre. Since the beginning of your complain, our night receptionnist did rounds on the aparthotel during the period when the group of children was present. My assistant manager also contacted you by email to let you know about this situation. For your information, on request to the reception, we can give microwave instructions. We apologize again and we hope that you will come back again in ADAGIO Aix Centre to relax. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

Natasha D. Business - 02/06/2018 AccorHotels certified review
« Excellent stay! »

The hotel team is extremely helpful and nice. The hotel is very comfortable, clean and close to center. You can enjoy a nice courtyard to relax or work.

Y. Business - 28/05/2018 AccorHotels certified review
« very good and friendly »

very good service. Very clean and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Y, We very much appreciate your comments regarding your stay at Adagio Aix Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

Kris Couples - 25/05/2018 AccorHotels certified review
« Reasonable experience with friendly staff »

Can’t fault the staff. Breakfast on the first day was unsatisfying, the cleanliness of the rooms was ok, one stain on the sheets and a problem with the material of the kitchen falling off (the floor runner by the dishwasher). Not enough to put me off though. Parking was tight but thankfully undercover. Price was a bit more than I hoped. Still, ok overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister G, We thank you for answering our survey. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels. Your comment regarding the breakfast service and cleanliness have therefore been passed on to the houskeeper, who will make every effort to ensure that this problem does not recur. Thank you again for sharing your experience, and we hope to welcome you again in ADAGIO Aix Centre. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

Jocelyn Friends - 24/05/2018 AccorHotels certified review
« Home away from home »

Enjoyed our stay thoroughly. The front desk team has made us felt very welcome, and gave us lots of advice and tips on places to visit. The 2 ladies who were serving us during breakfast have also been very helpful, and most importantly made sure that we are well fed with warm and good food.

Jacky Couples - 24/05/2018 AccorHotels certified review

Staff was friendly and helpful. Hotel is very well-located to access the city center on foot. Lobby area is very nice. Rooms was a bit smaller than expected (one-bedroom suite), as the bed took up almost the entire sleeping room and it was difficult to walk around it. Great view from the patio though! Parking lot access was a bit of a challenge at times - key card access would not work and the ramp to get down to the parking area is very tricky to navigate with a medium or larger car.

Ricardo F. Families - 23/05/2018 AccorHotels certified review

Great location and employees very helpful and supportive. Unfortunately the room cleaning was not good. The bathroom and toilet was dirty and with bad smell. It was clear that the floor was not cleaned or very shallow. Complete lack of hygiene

Eric Couples - 21/05/2018 AccorHotels certified review
« Great stay with amazing staff »

Stay and food was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister C, We very much appreciate your comments regarding your stay at Adagio Aix Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

Anonym Couples - 20/05/2018 AccorHotels certified review
« Ok »

Quiet place. Room booked was smaller than thought from photos on website. Be aware.

Anonymous Families - 16/05/2018 AccorHotels certified review
« Great location and facility »

Excellent for the family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister, We are pleased to read that you apreciated the aparthotel concept for your family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne MOLI General Manager ADAGIO Aix Centre h6…

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