Aparthotel Adagio Marne la Vallée Val d'Europe 3 stars

TripAdvisor rating 3.5/5 2,681 reviews
Aparthotel Adagio Marne la Vallée Val d'Europe
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Hotel extras

  • Right next to Disneyland® Paris

  • Free direct shuttle service

  • Entry tickets for the park available at reception

  • Swimming pool and business corner

  • Private indoor car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundromat
Leisure and activities
  • Indoor heated pool
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio Marne la Vallée Val d'Europe

42 cours du Danube
Serris
CEDEX 4
77706
marne la vallee
france

Tel: +33160428282

Fax: (+33)1/60428200

Contact email

Check-in from 15h00

Check out up to 11h00

  • RER A :   A VAL D'EUROPE

  • By plane

    PARIS ORLY At 38km / 23.61 miles

  • By plane

    ROISSY CDG At 43km / 26.72 miles

  • By train

    MARNE LA VALLEE At 3km / 1.86 miles

GPS :48.856, 2.78639

Our accommodations

Studio for 3/4 people

  • Max. number of persons: ‌3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Apartment with 1 bedroom for 4 people

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Apartment with 1 bedroom for 5 people

  • Max. number of persons: ‌5
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Apartment with 1 bedroom for 6 people

  • Max. number of persons: ‌6
  • Area: From 37
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Apartment with 1 bedroom for 7 people

  • Max. number of persons: ‌7
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Apartment with 2 bedrooms for 9 people

  • Max. number of persons: ‌9
  • Area: From 49
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our guest reviews for
Aparthotel Adagio Marne la Vallée Val d'Europe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

10,521 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,681 reviews

Good location,as advertised.accomodation was good and front desk was helpful

Customer review rating 3.9/5

John D. Families - 11/06/2019 AccorHotels certified review

It was enjoyable.

Enough to rest a head for the night

Customer review rating 3.9/5

Catherine Friends - 11/06/2019 AccorHotels certified review

Welcomed by staff after a lengthy period of time, when asking questions felt like a hassle and was bothering them. Our room was satisfactory, bedding was clean as was the bedroom and living area. The bathroom however was filthy, black mood covered the bathroom ceiling and caused a awful smell in the whole apartment. We also had a room above the main entrance which meant we could not open the windows even though it was a bit few days. Please do fix the issue with the bathrooms. Thank you for all your help on our final day though, lovely lady served us and allowed us to leave our bags for a few hours to enjoy a bit more time in the park.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

Fancy

Customer review rating 3.9/5

T. Y. Y. Business - 10/06/2019 AccorHotels certified review

Friendly staff

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

Damaged room

Customer review rating 3.9/5

Mark R. Families - 10/06/2019 AccorHotels certified review

We have used you several times in the past as we are Disney annual pass holders, never been issue. This time the we came for a weekend and the accommodation was not upto standard. The hob was smashed and sharp edges left, damaged light on bottom bunk bed, again sharp edges meant for small children. The front door wouldn't lock from Inside. The bedroom upstairs the double doors wouldn't lock so anyone could come in through balcony. Easy job to step over plant pot. Safe was not working batteries had all leaked and missing one. General poor state of repair in the rooms. Have already cancelled weeks booking in August due to state of rooms

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

Basic but good location

Customer review rating 3.9/5

Hayley J. Families - 10/06/2019 AccorHotels certified review

The room was basic and in need of refurbishment. No kettle or toaster which was disappointing. Excellent location for visiting Disney and took advantage of the free shuttle service

A lot better than the reviews I’d read.

Customer review rating 3.9/5

Not G. Families - 07/06/2019 AccorHotels certified review

The room had plenty of towels, toiletries, kitchen equipment including washing up liquid, tea towel etc. The beds were comfy and everything was clean. I didn’t have to pay for bedding which some reviews said you had to but there is a tax per day which is explained in the booking which you pay on arrival. The staff were very helpful and the free shuttle service to Disneyland is just down the road. The decor is a bit rundown but for the price I paid it wasn’t a problem. I’d rather have scratches in paintwork than pay more per night to pay for a refurb. The pool was a lovely extra which the kids loved. The staff on reception were very helpful and pleasant. The only let down was breakfast was dreadful. There weren’t enough staff so most of the food was gone and what was left was dried out. People were asking when the hot food would be replenished but it wasn’t. Even the cold food remained empty and we waited a long time. Luckily we had only paid for one morning so we bought breakfast from the supermarket and boulangerie the other days.

Close to shopping and disney

Customer review rating 3.9/5

Lisa Families - 06/06/2019 AccorHotels certified review

Was good. No kettle but did have coffee maker. Pillows a bit flat could have needed another per person. Receptionist spoke English which was very helpful. Having a fridge was very handy. No bar on site

Great location and great breakfast

Customer review rating 3.9/5

Cm Families - 03/06/2019 AccorHotels certified review

The property exterior appears mostly maintained. The lobby area was decorated nice, clean, and smelled fresh. The apartment interiors were in need of some repairs that appeared to be caused by heavy use, such as the paint peeling on bathroom walls. Since there is not air conditioning, ceiling fans would be nice. Some staff were very helpful, others appeared irritated. Breakfast was very good in the variety of food offered and the quality was good.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Dirty Room

Customer review rating 3.9/5

Anonymous Families - 03/06/2019 AccorHotels certified review

The room we were in had a bathroom covered in mold and the toilet room smelled heavily or urine. The cleaning lady had just left and the chemical smell was so strong we had to open the windows.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Nice apartment, clean.

Customer review rating 3.9/5

Mum O. 3. Families - 03/06/2019 AccorHotels certified review

Check-in was quick and simple, apartment was clean and tidy. We were 1 bed short of what we booked and my little man had to sleep on a duvet on the floor and breakfast was way too pricey so we didn't partake in that.

Great Location for Disney

Customer review rating 3.9/5

Kathleen Families - 02/06/2019 AccorHotels certified review

Great apartment, all we needed. Good checkin and out. Quiet location

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

Ok hotel close to a big Mall.

Customer review rating 3.9/5

Bbh. Families - 01/06/2019 AccorHotels certified review

The location was good; close to a lot of shops and quite close to Disneyland. The room was large, but a bit worn down. The bathroom was very small! The breakfast was ok. When we booked the hotel, we saw some photos where it is was an outdoor pool. This is not the case; the pool is indoor (maybe it was outdoor before?). My overall impression: it looked better before we actually saw it "live".

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Convenient location but....

Customer review rating 3.9/5

Anonymous Families - 31/05/2019 AccorHotels certified review

Really convenient location, handy kitchen and very easy access to quick, free bus to Disneyland. However, the plug in the bath and kitchen sink did not fit properly and the lever on the tap did not lift to make the shower work meaning no bath or shower for two days until fixed. Although door close and locked from outside it was not a good fit in the door frame and my daughter who is only two could open it as we could not turn the lock from inside due to damage on the door frame.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Hotel Near Disney Paris

TripAdvisor rating 3.5/5

craig w Family - 30/05/2019 TripAdvisor review

I would not recommend staying at this property if you have cleanliness concerns or expect Housekeeping to service your room. Staff seemed put out when they were asked questions. No one answers the phone at the front desk. Black mold in shower. Carpets in rooms smell and are worn through. Doesn't matter what time you call. Rooms are only serviced when you are leaving. Housekeepers have noticeable body odor. Raw eggs cooked in serving dish at breakfast by turning the warmer up to high. That is dangerous and can make people sick. Windows in the room on the 3rd floor open completely with no safety for children. The hotel was inexpensive and there is frequent shuttle service to the park. If that is all that matters to you then this is the hotel for you.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Dissatisfied with service and room quality

Customer review rating 3.9/5

Craig Families - 29/05/2019 AccorHotels certified review

This hotel has horrible service and dirty rooms. I won't be returning and I won't be recommending the hotel.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Very satisfied food & stay was excellent

Customer review rating 3.9/5

Jane C. Families - 28/05/2019 AccorHotels certified review

Nice relaxed atmosphere Staff pleasant Food great Actual hotel room is what you pay for better than expected

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

Recomendable

Customer review rating 3.9/5

Sandra Families - 27/05/2019 AccorHotels certified review

Todo fenomenal.

Satisfied

Customer review rating 3.9/5

Daniel A. Families - 26/05/2019 AccorHotels certified review

Ok

Good location for fair pricing

Customer review rating 3.9/5

Adrianc Families - 23/05/2019 AccorHotels certified review

We travelled as 6 and needed a big apartment, Adagio offered just that for a good price, good location 10 minutes away with a free bus. What is also great about Adagio is that is located near a shopping centre and you are not tied to eating out at the expensive restaurants at Disneyland and you can choose from a bunch of different cuisines or even shop at Auchan if you're tight on budget. The hotel isnice, yes, it could use some improvements, for example I would really recommend having a roof over the corridor that takes you to the room in case it rains and you'd like to go for breakfast without wearing a rain coat or umbrella. Breakfast could use a little diversity, both days we have had that it was exactly the same. Now the good things: great size apartment for 6 people on two floors, bunk beds for little ones, good size bedroom upstairs and also good size living room with kitchen, fridge, cooker, dishwasher and coffee maker, along with two couches, one that was extendable so it can accommodate more than one adult. Strange heating system, but it greatly does the job on a cold night. Lots of storage space for luggage and coats,so overall it was a great experience.

Hotel is in a great location, is very clean but is badly in need of general maintenance.

Customer review rating 3.9/5

Barbara S. Families - 22/05/2019 AccorHotels certified review

Great location. Check in experience and local information was good. Room was clean but very rundown. We stayed in room 26 and there was mold all over the bathroom ceiling and around tiles. Whole Apartment could do with a repaint and there was a smell of urine from the carpet in the living room / sofa area. Carpet need to be replaced throughout the apartment. It’s a pity as we stayed here a couple of years ago and found it to be well kept. I had recommended this aparthotel to many friends but probably would not do so again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director
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