Hotel - Aparthotel Adagio Marne la Vallée Val d'Europe
Adagio Hotel Adagio Hotel

Aparthotel Adagio Marne la Vallée Val d'Europe

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3.5/5 2,214 reviews
All hotels in Marne la vallee
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK-IN
  • Laundromat

Leisure and activities

  • Indoor heated pool

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our apartments

  • 286 apartments
  • 100% non-smoking hotel
  • 15 apartments for people with reduced mobility
  • 259 family apartments
  • 276 apartments for 4 people or more
    • 220/240 V AC
    • Data port in room
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Deadbolts and/or locks in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
3.9/5 AccorHotels Rating Based on 7,546 reviews

Our guest reviews for Aparthotel Adagio Marne la Vallée Val d'Europe

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 2,214 reviews
AccorHotels certified review
Jagjeet Families - 13/02/2018

Ok but room a bit small

AccorHotels certified review
Heather Families - 03/02/2018
« Short stay »

Enjoyed our stay but has emailed ahead and asked for a cot to be in the room or set up as we were arriving late no cot or blankets there. Also arriving late after travelling with children we were tired and hungry would have been a nicer experience If we could have even had burger and chips in the hotel or even fresh sandwich selection vending machine was poor and most out of order

AccorHotels certified review
Johanna B. Families - 30/01/2018
« Really comfortable »

Eberything was perfect expect my dishwasher was broken and the swimming pool ahould open earlier. Staff were fantastic. Place was spotless

AccorHotels certified review
Sarah S. Families - 29/01/2018
« Not as good as previous visits »

No kettle ,staff unhelpful , said they would get one for next day and to use coffee machine which was dirty/mouldy , broken roll holder , standard not as good been coming here multiple times a year for past. 8 years , will seriously re-think before returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

AccorHotels certified review
John C. Solo - 29/01/2018
« accommodation shabby and not up to standard and extremely noisy. »

The suite allocated for a long term stay had broken tiles in the bathroom floor, wardrobe doors that hardly functioned heaters which worked intermittently, and was totally shabby-in need of a complete refurbishment. This was not what I expected from an Accor establishment. The design of building is such that sounds such as banging of fire doors and the cleaning staff shouting at each other are amplified such that it makes noise levels intolerable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Demger C. Families - 28/01/2018

Good place. Just 2 to 3 minutes walk to the shopping mall and grocery store. Free shuttle bus to Disney is a plus. Helpful staff.

AccorHotels certified review
Anonymous Friends - 27/01/2018
« Nice »

Everything was nice except the slow internet connection

AccorHotels certified review
Anonymous Families - 24/01/2018

Very good

AccorHotels certified review
Mr.m. Business - 24/01/2018
« Mr.M. »

Always convenient, affordable, excellent locàtion

AccorHotels certified review
Abbi R. Couples - 23/01/2018
« Miss »

Fabulous for what we needed, amazing reception and staff! Room just a bit tired, door didn't lock properly, safe didn't work, what looked like vomit stains on floor and sofa, but all in all fabulous value for money

AccorHotels certified review
C N. Couples - 21/01/2018
« The worst Accor hotel ever »

Being a platinum member with Accor in the past 3 years. This adagio hotel is far cry from my expectation . First we had booked a studio room and when we arrive they inform us that the room only with single bed which we need to add 20 euro for an “upgrade” to a 1 bed room apartment. But when we check on internet , it’s show studio room had a double bed or a bed for 2 person instead of single bed. Second, Wi-Fi . It’s the worst Wi-Fi ever , you even can’t access any website at all. Third, staff . They treat you like you are their enemy . They never smile or present a professional services to any customer . Always not willing to answer you tiny of question. Because of this, I suggest Accor should remove their hotel from Accor group Fourth, parking spaces. Their open ground parking always been taken by some services van. And not for customer and the entrance of the basement parking was extremely tide. You will find it won’t fit a larger car.

AccorHotels certified review
Sardar M. K. Families - 18/01/2018
« It was like my own residence feels like home when you are away from home. »

It was wonderful and staff is well trained and well behaved and friendly with the customers. Adagio appartments are well maintained and very clean . I realy enjoyed my stay

AccorHotels certified review
Anonymous Families - 16/01/2018

We stay here while we went to Disneyland Paris. It is a good location as it is close to the mall, market, and train. We felt that the apartment is a bit outdated. The bathroom can use a vents for the moisture.

AccorHotels certified review
Anonymous Families - 12/01/2018
« pleasant staff room had light bulb out in kitchen area and very few pots and cutlery - generally good. adked for two rooms adjacent but did not happen. . »

We booked two rooms and asked for them to be adjacent they were originally on different floors. staff re-arranged the rooms but they were still several rooms apart. we also booked twin beds but the rooms we were given had bunks. the light bulb was out in one kitchen and there were not many pots but generally speaking the staff were very pleasant and the hotel was in a good place for visiting Disneyland.

AccorHotels certified review
Anonymous Families - 12/01/2018
« Bien »

Normal

AccorHotels certified review
Baxter Families - 11/01/2018
« Comfortable but in need of decorating »

Our stay was good. As long as you do not want perfection this is more than adequate. We stayed for four days and found the rooms to be perfect for what we required. There was mildew on the ceiling in the bathroom and the grouting was black in places but overall the accommodation was good. Val d'europe is on the doorstep which also is nice when Disney becomes a bit much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Alan H. Families - 07/01/2018
« Another good experience at Adagio »

Checkin was swift and professional. Room was ready when stated. Apartment was clean and well equipped. Temperature easily regulated using wall heaters. Beds comfortable, including sofabeds and pull-out. No noise issues. Shower was easy to use, shower gel and towels were fine. Breakfast was plentiful and satisfying.

AccorHotels certified review
Mike P. Families - 07/01/2018

It was an adequate stay.

AccorHotels certified review
Mark Families - 07/01/2018
« ROOM REQUIRED MAINTENANCE »

THE SHOWER WOULD NOT SECURE ONN THE WALL, THE BATH HAD NO PLUG, THE SINK WOULD NOT DRAIN, THE LIVING ROOM CUPBOARD DOOR WAS HANGING OFF, THE CARPET WAS BADLY MARKED WITHN BROWN STAINES. THE FRONT DOOR WOULD NOT LOCK BUT THE BEDS WERE CLEAN AND COMFORTABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Clare D. Families - 07/01/2018
« Basic accommodation »

Welcome was good. Kitchen useful. Sofa beds very comfortable. Linen clean but the single duvets did not fit their covers No sharp knife. Lightbulb broken and cupboard door in bedroom broken when we arrived. Should have been checked beforehand. Room never serviced, not told of this. No new clean towels provided or were we told we could request new ones, very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 6 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. We hope to have the pleasure of seeing you again soon at one of our Adagio Aparthotels in Europe. Kind regards, Françoise-Deputy Director

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