Hotel - Aparthotel Adagio Marne la Vallée Val d'Europe
Adagio Hotel Adagio Hotel

Aparthotel Adagio Marne la Vallée Val d'Europe

3.5/5 2,599 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundromat

Leisure and activities

  • Indoor heated pool

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our apartments

  • 286 apartments
  • 100% non-smoking hotel
  • 15 apartments for people with reduced mobility
  • 259 family apartments
  • 276 apartments for 4 people or more
    • 220/240 V AC
    • Data port in room
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Deadbolts and/or locks in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
3.9/5 AccorHotels Rating 9,949 reviews

Our guest reviews for Aparthotel Adagio Marne la Vallée Val d'Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,599 reviews
Almira Families - 10/03/2019 AccorHotels certified review
« My children satisfied to play indoor playground & pool, near in mall & 10 mins walk in train station. »

Best for family vacation especially for children, lot of needs like indoor playground, indoor pool, near in mall until night, specially in disneyland until 12am the last trip service of shuttle bus going hotel, lot time to stay in happy hour in disneyland... staff very pleasure to welcome the guest... Thank you Adagio... for my beautiful experience in your place...

Saar Families - 09/03/2019 AccorHotels certified review
« Good »

Was almost perfect. No bath tub in the bathroom, The reception promiss he Will bring but in the 7 days he didn’t bring one. Too bad

Rachel U. Families - 04/03/2019 AccorHotels certified review
« Basic »

Really long walk to the nearest supermarket, apartment very basic but shuttles to Disney every 20 mins and only 5 mins away so all we really needed for a few nights stay.

K B. Families - 03/03/2019 AccorHotels certified review
« Dirty & rude staff »

Unhelpful staff , dirty apartment with in washed plates & cutlery, the last person clothes left there behind the sofa bed , was expected to have one towel each to use the whole time we was there , was left with no water one day as they had water problems, so no one in my family could shower or even clean your teeth , had to go and buy bottles of water to wash and clean our teeth with , & they refused to refund any money for it .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

Nadia Families - 02/03/2019 AccorHotels certified review
« Very good location but average hotel with room that has safety issues »

Nice staff at check in. Very tired room that needs updating. Plug sockets hanging off x3 very dangerous for children. Coffee table was broken - the top slid off and my baby hurt himself. No house keeping information for replenishing tissue and towels. No water on last night after coming back from Disney. Unable to flush, shower or cook. Reception staff didn't pick up the phone to query this and front desk was busy. Will be taking this matter up further.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

Christopher H. Families - 27/02/2019 AccorHotels certified review
« Convenient but rooms a bit tired »

Good location, good transport, staff friendly and helpful but the rooms need updating.

Zoe Families - 24/02/2019 AccorHotels certified review
« Amazing »

Brilliant

L O. Families - 24/02/2019 AccorHotels certified review
« Best hotel for families visiting DLP and other places in Paris »

Made our trip to Paris a smooth one. Staff extremely helpful. Family room/apartment was well equipped. Free shuttle to DLP was so convenient and shopping mall was so close had everything from clothes to grocery supplies. Took RER train which was walking distance from hotel to visit Eiffel Tower. The location was very good, quiet and had a park outside for kids to play. Kids enjoyed the play area inside the hotel and the swimming pool was a bonus. The only thing I can suggest for improvement is the water temperature in the pool. The second day water was colder than the day before. The kids left the pool very quickly but still continued playing in the play area which was in the lobby. Amazing experience for a reasonable price. Thank you. Merci . Au revoir.

C. Families - 23/02/2019 AccorHotels certified review

Ravie

Anonymous Families - 21/02/2019 AccorHotels certified review
« Super kid friendly hotel »

Excellent

Kevin D. Families - 20/02/2019 AccorHotels certified review
« Good rooms. Poor service »

Rooms are great and location also great. However everything we asked for at reception was either met with a “no we can’t do that” or they said they would do it and never did. Very poor service and other guests tell us they had exactly the same experience.

Anonymous Business - 20/02/2019 AccorHotels certified review
« Mauöd in the bath, no heating in bedroom »

Rooms need renovation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Lexi Friends - 19/02/2019 AccorHotels certified review
« Easy Living »

6 of us were staying and we arrived late to the hotel at around 1am but we were checked in quickly and easily. There was a small mistake with the room given to us which had a bed missing but we were relocated right away with no hassle. The rooms are spacious and feel like mini houses (although the shower could do with some fixing).It’s close to val d’europe train station which you can easily get to anywhere by, it’s a little far from central Paris but not too far of you don’t mind the traveling around. It’s Right next door to a huge shopping centre with retail shops, restaurants and a supermarket. You can either walk, get a bus or train to Disneyland which is close by. Overal a really cute hotel and work the money (we didn’t get breakfast) They also helped up book a cab back to the airport which was super helpful!

Sam F. Families - 18/02/2019 AccorHotels certified review
« Okay »

Location is excellent room not so much. No bed and seemed somewhat dirty. Mold in shower and poor quality of bath soap. Store closed at 9 pm despite saying 10 pm. Good value for the cost but wouldn’t recommend nor stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Diane L. Families - 17/02/2019 AccorHotels certified review
« A very satisfying place to stay »

Staff were extremely helpful and polite. Room was very well kept and breakfast choice was an excellent way to start the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

Pietro Families - 16/02/2019 AccorHotels certified review
« Less than expected »

Staff were extremely helpful, hotel was undergoing some renovations, decor terrible, bugs in the bathroom, light fittings hanging off the wall, burns in the carpet, paint chipped every where. Massive shame really considering location and having stayed with the same group all over Europe, normally outstanding

Louise Families - 16/02/2019 AccorHotels certified review
« Fab time »

We really enjoyed the hotel it's near everything we needed ad more. The people at the hotel too were very good. We didn't speak French but the management did well in helping whenever we needed help.

Anonymous Families - 16/02/2019 AccorHotels certified review
« Central hotel - a simple gateway to lots of places »

The Adagio is a basic hotel which is situated in an area with lots of facilities and is a gateway to Disney and Paris City Centre for visitors. Staff were very helpful apart from I was shocked when I arrived with my young family. My child became ill during the journey and we were desperately requiring water. The reception told me the shops were shut (we arrived late evening) and the bar (a fridge next to the reception desk which could easily be opened for us without much effort) closed at 9pm - very very unhelpful. My husband was told if he ran up the road for 10-15 minutes he might make a shop before it closes, leaving me in checked in, with 3 children and all of our bags. No offer of help from any staff. Please consider night arrivals, with ill children. Secondly, after a long journey, I had to make up my third child’s bed myself as this was not already done for us. Apart from these 2 complaints, our stay was pleasant.

Andrew L. Families - 07/02/2019 AccorHotels certified review
« Average. »

Very basic, no kettle. Electric was switched off. Had to switch on electic mains power myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Pam Friends - 05/02/2019 AccorHotels certified review
« Good location but need some refurbishing »

having kitchenette is a plus factor but need some thorough cleaning, stains everywhere need some refurbishing. Location is perfect but receptionist need some good english for proper communication

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

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