Hotel - Aparthotel Adagio Marne la Vallée Val d'Europe
Adagio Hotel Adagio Hotel

Aparthotel Adagio Marne la Vallée Val d'Europe

3.5/5 2,478 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundromat

Leisure and activities

  • Indoor heated pool

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 286 apartments
  • 100% non-smoking hotel
  • 15 apartments for people with reduced mobility
  • 259 family apartments
  • 276 apartments for 4 people or more
    • 220/240 V AC
    • Data port in room
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Deadbolts and/or locks in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
3.9/5 AccorHotels Rating 9,051 reviews

Our guest reviews for Aparthotel Adagio Marne la Vallée Val d'Europe

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,478 reviews
Alexandra B. Solo - 06/10/2018 AccorHotels certified review
« Best stay compared to the rest of my accommodation »

Adagio was not what I was expecting at all (in a good way)! I am very happy with my stay. The beds were very comfortable as well as the pillows. The location was great! About a 10 minute walk from Disneyland Paris!

John H. Families - 06/10/2018 AccorHotels certified review
« Clean and comfortable »

Nice polite staff, and good comfort and clean hotel with good working equipment

Sylwia Families - 03/10/2018 AccorHotels certified review
« Grate value »

Super location, close to shuttle bus and shopping centre

Maha A. Families - 03/10/2018 AccorHotels certified review
« Nice »

Nice

Alexia Business - 02/10/2018 AccorHotels certified review
« Could be cleaner. »

The toilets weren't very clean and so was the living room. The rooms are very dark and the wi-fi is pretty bad. The signal is low and it's hard to check emails and be on the phone without it dropping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

Remi Business - 01/10/2018 AccorHotels certified review
« bad network, bad smell in the flat, no cleaning service »

1. cellphone network and wifi was extremely bad. I couldn't call anyone or connect to the Internet from the room 2. There was a bad smell in the room 3. I didn't get any cleaning service during the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

Narasimha P. Friends - 01/10/2018 AccorHotels certified review
« Narasimha p. »

Hi, Details of my reservation Facture nº H67… du 25/09/2018 Réf No.: GRHLDWBM I had one of my worst experiences in this hotel. The whole room was very dirty and unclean. I could see lot of dirt all around in the room. Many of the utensils in the room were also not cleaned properly and was very difficult to use The biggest issue was finding cockroach and lizard in the room as well. I hardly could sleep in the room because of the same and ended up falling sick and got into a bad shape totally I did request for a change in the room but it was totally not considered and was said the room cannot be changed and have to stay in the same room only. I also asked for cleaning of the room and same was also totally ignored. They were even very rough and showed some sort of racisim to my request. This has been one of my very worst expereince and had a torrid time at the hotel. Beacuse of all the above issues and there was no courteous behaviour to help me, I had to check out of the hotel one day prior i.e. on 28th instead of 29th and had to arrange for an alternate accomodation for 28th night. With all these, I need a complete refund of my amount i.e. Euro 553.80 that was paid in advance by me I need a quick resolution of this issue and on priority, and refund of my payment as well Regards p.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 6 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. We hope to have the pleasure of seeing you again at the Marne la Vallée Val d'Europe Adagio. Best regards Françoise-Deputy Director

Christophe M. V. D. B. Families - 30/09/2018 AccorHotels certified review
« Somewhat challenging »

The hotel itself is a bit dated and in need of basic care. Our first room never had hot water and by the second day we had to insist on being moved. We were told repeatedly it would be fixed but it wasn’t. The second room given to us was fine apart for a broken light fixture in the bathroom. This was fixed the next day but also with the attitude that we were asking for the stars. Overall we felt like we were bothering the staff to fix things that are pretty basic to a hotel...and while things were eventually fixed we were made to feel like it was a huge inconvenience to do so. Not a very pleasant feeling.

Anonymous Families - 28/09/2018 AccorHotels certified review
« Very basic, tired apartment »

This place served a purpose, however the staff were quite rude and the apartment was quite run down and basic.

E. T. Families - 27/09/2018 AccorHotels certified review
« very good hotel »

A really nice hotel. Excellent location near a very large mall. Receptionists are very kind. Really nice breakfast. Great pool. There was a small problem in the room that was resolved to our satisfaction. The room unfortunately has a little smell of smoking but apart from that for me a perfect hotel. I'll certainly return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

Ananda Families - 26/09/2018 AccorHotels certified review
« Great, brilliant! »

My family and i we were extremely satisfied with our appartment.

Anonymous Solo - 25/09/2018 AccorHotels certified review
« Decent hotel with good service »

Great front desk staff. Rooms spacious but need painted and cleaned. Lots of paint peeling off walls.

Annaliz N. Families - 24/09/2018 AccorHotels certified review
« Enjoyable stay »

Easy check in and no hassle check out, accessible to disney parks, great location to train station, malls and outlet store, confortable beds and nice swimming pool.

Tanya D. Friends - 21/09/2018 AccorHotels certified review
« It was good for what we wanted »

Very disappointed that my friend left her wallet with money cards driving license in. And after many many attempts we still have not had Any conformation. And to be left holding on the phone for 30min and then phone put down on you is just rude. It’s a real shame as it was an enjoyable stay and would of recommend the hotel. But customer service was very poor

Tanya H. Families - 21/09/2018 AccorHotels certified review
« A few things need sorting but would stay here again »

Nice apart hotel which is in walking distance of the Disney parks. Rooms are a nice size and beds were very comfortable. On the whole they were clean, apart from the carpets which were fairly stained. They need to supply a toaster though, us Brits like our toast. Overall we were satisfied with our 6 night stay and would definitely stay again

R. Families - 20/09/2018 AccorHotels certified review
« Good »

It is in a good location for disney land. It was clean, had everything we needed (just wished there was a toaster) close to a massive shopping mall.

Faisal S. Families - 19/09/2018 AccorHotels certified review
« Poor staff and poor rooms with zero sevice »

The staff was poor with dealing with people, no iron machine in the hotel, i asked them to provide for me one they said its not mandatory to provide for the gust one, parking 10 euro peer night wich is expinsive for that hotel, no diseny land tickets available at the hotel, old and poor decoration in the room, very old bathroom and broken sink, the door of the room doesnt close probably. The staff need more training how to deal with people spicily their dress and cleanness.

Audrey M. (. 1. Families - 19/09/2018 AccorHotels certified review
« The staff is very helpful and the hotel is comfortable »

We had a nice experience except for the laundry service. Upon booking we were told that we will have the supply of towels and cleaning of apartment but when we get there the day after we got to know that such cleaning and changing of towels is over 7 days of stay. So I ask myself the persons who come for 6 days like we did, a family of 5, they use the same towel for the whole 6 days. This was very disappointed.

J. Couples - 17/09/2018 AccorHotels certified review

We liked the service, everyone was really nice and helpful. The room was not as good as we wished for, the sink in the bathroom wasn’t working very well and the tap in the kitchen was loose. The shuttleservice was always crowded in the evenings so that we and a lot of people had to walk or wait for half an hour.

Ash S. Families - 16/09/2018 AccorHotels certified review
« Mr »

Friendly helpful staff, good location but the room was in need of TLC. The bed we're very hard and difficult to sleep on.

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