Hotel - Aparthotel Adagio Marne la Vallée Val d'Europe
Adagio Hotel Adagio Hotel

Aparthotel Adagio Marne la Vallée Val d'Europe

3.5/5 2,409 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundromat

Leisure and activities

  • Indoor heated pool

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 286 apartments
  • 100% non-smoking hotel
  • 15 apartments for people with reduced mobility
  • 259 family apartments
  • 276 apartments for 4 people or more
    • 220/240 V AC
    • Data port in room
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Deadbolts and/or locks in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
3.9/5 AccorHotels Rating 8,734 reviews

Our guest reviews for Aparthotel Adagio Marne la Vallée Val d'Europe

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 2,409 reviews
Anonymous Families - 08/08/2018 AccorHotels certified review
« Worst hotel I’ve ever stayed »

Briefly, bad reception nobody helps you with your luggage, dirty rooms, no room service, NO AIR CONDITIONER and you have to write your name in a long waiting list for a worthless FAN and the breakfast place wasn’t clean nobody care about the dishes, tables and floor cleanliness.

Bella Families - 07/08/2018 AccorHotels certified review
« Very close to everything you need! »

Lovely friendly staff, quiet pool, close to Disneyland with a regular shuttle bus and shopping centre in a short distance. We got the train into Paris easily and also visited the sea life centre. All very easy to get to. Would stay again!

Kara Families - 06/08/2018 AccorHotels certified review
« Great location with lots of amenities! »

We loved staying at aparthotel Adagio. The town of Val d’europe is so cute, quaint and quiet. The rooms had all we needed and the kids loved the pool. We also appreciated the close proximity to Disney and the free shuttle ride to and from. We’d stay here again for sure!

F A. Friends - 04/08/2018 AccorHotels certified review
« Exactly what we needed »

Staff very polite and friendly, accommodation suited our needs exactly (did however miss a kettle for our tea but coffee machine great substitute). Would maybe struggle to cook a meal with the utensils/pans but it was never our intention to eat in so was no issue for us. Lovely comfy beds, plenty of storage - great location too. Not a hotel issue but late buses from Disney can be but of an experience, but great to have fast and complimentary shuttle.

Ms. A. Families - 03/08/2018 AccorHotels certified review
« Amazing friendly, helpful staff with all you need as regards facilities. »

Excellent

Nitin Families - 03/08/2018 AccorHotels certified review
« It was the worst stay ever in Adagio »

The wifi was not working, some of the staff members were extremely rude as if they are doing us a favour by letting us stay in the hotel, bad smell in the corridor from the garbage and lack of cleanliness. Overall it was the worst stay ever in any hotel including Adagio

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

R H. Families - 03/08/2018 AccorHotels certified review
« Lovely stay »

Great location. Friendly staff. Rooms fine. Just what you need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

Anonymous Families - 01/08/2018 AccorHotels certified review
« Horrible »

I have never seen such a horrible hotel. Main issue was tha washroom, we didn't like the fact that toilet and sink were in different areas. Our room started leaking near the wall close to washroom. The bath tub was hideous. Water was soooo sticky and disgusting. The carpet was very dirty and disgusting. I would never recommend anyone that hotel. At night about 10-12 neighbours were making alot of noise in parking area causing hinderance in our sleep. If u have separate areas for commode and sink you should mention it on your website. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular with the standards of cleanliness and upkeep of your apartment. Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with our technical manager and our housekeeper in order to improve the quality of the service we provide. We hope to have the pleasure of seeing you again at the Adagio Marne la Vallée Val d'Europe. Best regards Françoise-Deputy Director

Konstadina S. Families - 01/08/2018 AccorHotels certified review

The room didn't have air condition, it was dirty, the bed was small and uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your comments. I am sorry to hear that your stay was not fully up to your expectations. Indeed, as stated in the description of our aparthotel, we do not have air conditioning, but our reception teams are at your disposal 24/24 and 7/7 to lend you a fan to help you better live the current heat I very much hope that we will have the opportunity, despite all the pleasure of welcoming you once again, to offer you a better experience. Regards, Françoise-Deputy Director

Sally B. Families - 30/07/2018 AccorHotels certified review
« Mrs B. »

Clean well equipped apartment in a central location.

Muhammad S. Families - 30/07/2018 AccorHotels certified review
« not too bad »

overall i am not much satisfied as there was no ac or even fans in hotel and temerature was about 28-30 centigrade. So how can you enjoy stay. location was very good but service was not upto mark as dishwasher was not working and i have to request again and again and even iron & fan was available on rent which seems very odd for accor

A. Families - 28/07/2018 AccorHotels certified review
« A. »

The hotel room too small cupboard doors were dangling bathroom basic too small and was always partially blocked toilet seat was broken only had one set of towels for the 4 days we stayed! Breakfast was limited variety and the same every day! The pool was too small ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

Salim K. Families - 26/07/2018 AccorHotels certified review

A LOT OF DELAY FOR CHECK IN 1H30 ESTIMATED WE DO ONLINE CHECK IN BEFORE OUR ARRIVAL AS PER YOUR REQUEST BUT THIS PROCESS DOESN T EXIST IN THE HOTEL

Anonymous Families - 25/07/2018 AccorHotels certified review
« Perfectly reasonable experience and decent value for money »

Good, fine. For the money.

Pietro Families - 25/07/2018 AccorHotels certified review
« Good location, some things to be refurbished »

Appartement was nice and spacious. Carpet needs cleaning. Bathroom (shower) was not cleaned properly. Balcony not mantained good. Staff very friendly and helpful. Pool nice and clean.

Anonymous Families - 24/07/2018 AccorHotels certified review
« Mould on ceiling and back ache mattress »

Hotel was close the Disney and ideally located a short shuttle away. Shuttle runs infrequently during the day, but better in peak times. Our room was small, which was ok, but has mould on the bedroom ceiling. The bed had a dip in the middle, so I woke up with back ache in the mornings. Not good when you’ve got a day ahead on your feet at Disney. The hallways are not like in the hotel I usually stay at. They’re coldly ‘decorated’ and quite industrial. Not an awful experience, but could do better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Anonymous Families - 23/07/2018 AccorHotels certified review
« Bad »

The stuff was rude, the hotel apartments was dirty and smelly, the overall experience was bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

V. F. Families - 22/07/2018 AccorHotels certified review
« Fair »

Very good location..... staff must be more fluent in english.

Phil T. Families - 21/07/2018 AccorHotels certified review
« Just the Job »

Ideally located minutes from the metro with a shuttle service to Disney. We didn’t utilise the breakfast room but menu looked ok . Room was spacious and clean . You could say the decor was a little dated but was clean . Kitchen utilities all adequate bathroom clean . Only negative amongst the many positives no air con ! With windows open late night guests and early morning could be noisy

Frank Families - 21/07/2018 AccorHotels certified review
« Nice room, but lots of street noise »

The room itself, a 2 bedroom with 2 bathrooms, was very nice and comfortable. Somewhat compact by American standards, but nice size for European. Looked great and clean, with refrigerator, microwave, and sink. We used the lobby vending machines often. We were in a room that faced the main street, so the noise was significant. Because there is no air-conditioning, and it was July, we had to keep the windows open at night There were very loud people and traffic on the streets until 1:00 AM. We would stay again only in a quieter room in the Spring or Fall.

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