Hotel - Aparthotel Adagio Marne la Vallée Val d'Europe
Adagio Hotel Adagio Hotel

Aparthotel Adagio Marne la Vallée Val d'Europe

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3.5/5 2,352 reviews
All hotels in Marne la vallee
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundromat

Leisure and activities

  • Indoor heated pool

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our apartments

  • 286 apartments
  • 100% non-smoking hotel
  • 15 apartments for people with reduced mobility
  • 259 family apartments
  • 276 apartments for 4 people or more
    • 220/240 V AC
    • Data port in room
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Deadbolts and/or locks in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
3.9/5 AccorHotels Rating Based on 8,443 reviews

Our guest reviews for Aparthotel Adagio Marne la Vallée Val d'Europe

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 2,352 reviews
AccorHotels certified review
Ariel B. Families - 16/06/2018
« Comfortable stay. »

Convenient location and comfortable place to stay.

AccorHotels certified review
Pete C. Families - 11/06/2018
« It was a base for EuroDisney »

It was a base. Nothing more. Exiting the lift to our floor had the feeling of a multistory car park. The room was basic and well used. The floors were dirty, the tiles on the bathroom floor were loose and neither the bathroom or toilet fans worked. At breakfast the staff 'welcoming' you to the breakfast area seemed too busy talking among themselves to stop and ask your room number. When we gave the room number in either French or English they had a problem finding us and had to go and check at reception to confirm even the same happened with the same member of staff the day before. Even then after that the member of staff came to us mid breakfast and again asked for our room number. Very odd. On the plus side; the location was close to Disney. The shopping center close by was great for an evening meal and for buying snacks for Disney. The swimming pool at the hotel was a nice touch. The shuttle buses were good but be careful not to get caught out in a huge queue on the last one back to the hotel. It is only a 15 minute walk though. The reception staff were polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Anna F. Families - 08/06/2018
« Our shortstay there was an OK?! »

Check in was somewhat smooth. The lady in the reception did try to give our group as close room as she could so we were really thankful to her for that. It is unfortunate that they don’t have an aircon, no problem there, but even their fans that can be borrwed for €20 deposit were very limited as well. Only 1 pero room which would not suffice as we were in 2 bedrooms and it was really humid when we were there. So we went up to our designated rooms. I have no problem with the room except that it is very dirty! A little bit of hovering in the living room/kitchen would have been good. Also, if they have picked up the cotton buds that was on the floor and can be seen as soon as you come in the apartment would also have been nice. I thought that was it. Come to the bedroom we go, I moved the doublebed as I want it near the wall so my littlw girl won’t fall off. Under the bed was filth! It’s like the rubbish was just thrown and hid there! I am not the type of person to complain, so no I did not report it or anything as I read in some reviews that they WON’T do anything about complaints anyway. I thought, why would I even waste my breath complaining and nothing will be done anyway?! Breakfast was good (you have to be early though as It finishes quite quickly and takes quite a while for them to fill it up again)! Other than that and the filth under the bed, our stay was good! We did not let that put us off our trip! Will I recommend it? I actually half and half! If it is cleaner the next time around then I totally will!

AccorHotels certified review
Anonymous Families - 08/06/2018
« disappointed »

Not great, the upkeep and quality of the rooms is very poor and not what I expected. Handles falling off, mould in the rooms, stains, the bathrooms smelt terrible, curtains falling off the rails. Shabby would sum it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Anonymous Families - 08/06/2018
« Bof »

Appartement sale ...

AccorHotels certified review
Rebecca Families - 05/06/2018
« Good hotel »

I enjoyed the stay at this hotel. My only point would be that there were no plasters/ first aid provisions for my daughter at the reception when she cut her chin. This can easily be amended and other than this the hotel and staff were very accommodating

AccorHotels certified review
Monica L. Families - 04/06/2018
« We had troubles from the beginning to the end. »

I took the room with a broken chair that was only replaced the third evening when I insisted. BATHROOM AND WATER FANS DO NOT FUNCTION The bulbs on the exterior entrance hall do not work in the room. One day I discovered that I missed a pair of sticks and a shoe (probably mistakenly thrown them), I did not even apologize. Swimming Pool Program 11-21. We stayed at this hotel to go to the Disneyland Paris Park, so we should have given up some attractions to get the pool ... On the day of departure we released the room at 11 o'clock according to the hotel rule and asked the receptionist we leave the luggage at the reception and sit at the pool for about 2 hours, because I was flying at 19.00. The manager who did not even show via the receptionist that if we did check out we have to leave the hotel. I stood in front of the reception with the baby in slippers and slaps, crying (because I promised to go to the pool), but he did not care about anyone. The shuttle bus is not linked to the closure program of Disney Park, we stayed admiring the fireworks and had to go back to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Zulfiquar L. Families - 04/06/2018
« The stay was very convenient and pleasant »

A decent place to stay if you planning a Disney trip with self catering as an option, also just a 7 to 8 mins walk away from the RER station so quite convenient if you want to club Paris Visit as well

AccorHotels certified review
Viktoriya M. Families - 04/06/2018
« Good for short trip »

We were living for 7 nights with big company: 2 families with 3 children. We had a good room with 2 floors. On the second floor there were 2 bedrooms for 4 people with bathroom and wardrobe. On the first floor was 2 beds and one of them has additional sleeping place for third person. The room in total looked great, but there were some problems, such as: in room was feeling not good smells (from pipe in sink, dishwasher and bathroom - there were a mold on wall). It will be good if you pay more attention for cleaning , because there were some garbage under beds from previous guests, the carpet on the first floor was very dirty with a lot of stains on it and has bad smells. In the wardrobe on the first floor it will be good to add a hangers for clothes

TripAdvisor review
Family - 04/06/2018
« Conveniently located if you need to go to disney »

If you look for an Small Apartment hotel near Disney, this can be on your list Has a small kitchen and a super market very close by in the commercial centre, so if you want can take aways can be taken from nearby eating places

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were very happy to read that your stay with us lived up to your expectations. We hope to have the pleasure of seeing you again soon. Kind regards,

AccorHotels certified review
Rob L. Families - 02/06/2018
« 4 night stay »

The hotel is very good for Disney and for the shopping centre opposite. Apart from that the rooms are very basic, not very clean and need a lot of repairs. Curtains were hanging off as were electrical sockets which is not very safe. There was a lot of mould in both bathrooms and a dirty pair of underpants under the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Kostas B. Families - 01/06/2018
« Ικανοποιημένος »

Personnel was adequate in english. Room overall clean and tidy and ready for check in. Parking could use more prominent sign. Wi-fisignal inadequate at room 333. Placement of hotel excellent (near Disney park ,including free shuttle service)

AccorHotels certified review
Jonathan Families - 01/06/2018
« The hotel is run down, dirty and unpleasant »

terrible from start to finish.

AccorHotels certified review
Catherine B. Families - 31/05/2018
« Great accommodation »

We had a great stay, the staff were friendly and helpful, the room was great and so was the pool

AccorHotels certified review
Julia B. Families - 31/05/2018
« Basic facilities, excellent location-Unreasonable breakfast cost. »

Rooms were clean, needed a kettle, tin opener, scissors and a toilet brush. I had booked Disney tickets to pick up at hotel- they said they didn't have them (they didn't check) but later discovered (after checking) that they indeed DID have them! Vending machine needed re-filling as it ran out of bottled water every night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Samuel P. Couples - 29/05/2018
« The room was disgusting, full of ants and mould »

The room had an awful smell, and was full of insects, the bathroom was moulding in the corners and the shower was in bad condition

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

AccorHotels certified review
Mr S. Families - 29/05/2018
« Mr S. »

Good staying although a couple of issues upon arrival stayed in an apartment but no pillows for the fold out bed. Door broken on kitchen cupboard which meant it would not close also

AccorHotels certified review
Satisfied D. Couples - 29/05/2018
« Very good stay »

Kitchen facilities were great and the location in relation to Val d'Europe shopping centre and metro stop and the Disney parks was fantastic.

AccorHotels certified review
Anonymous Families - 28/05/2018
« Apartment in poor repair »

We would have benefitted from earlier access to the pool. 11am being a bit late for a morning swim. The facilities in the kitchen were in poor condition and we had to request a jug for the coffee machine. There was damp in the bathroom with no ventilation (fan broken) and shower attachment was unable to hold the shower at a reasonable height. Unannounced interruption to water supply. Poor decor in bedroom and damage in hallway. Balcony door could not be secured when we first arrived (quickly addressed the next morning but meaning apartment was not able to be secured overnight). Pool flooring was in poor condition. Hoover in apartment was unreliable and we had to request extra bin liners and cloths to help keep on top of house keeping. We purchased our own toilet tissue as this was poorly supplied. We did not try the breakfast. Staff were reasonably polite and addressed issues raised in a timely fashion. Safe broke preventing us being able to access its contents. While this was, again, quickly and politely addressed we lost faith in this facility not wishing to be unable to access essential items.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GuestL, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Directrice Adjointe

AccorHotels certified review
Georgia Couples - 28/05/2018
« Good for purpose »

Exactly what was expected, very close to Disneyland Paris at an affordable price, rooms were of an adequate size and had all the essentials.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

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