Aparthotel Adagio Marne la Vallée Val d'Europe 3 stars

TripAdvisor rating 3.5/5 2,765 reviews
Aparthotel Adagio Marne la Vallée Val d'Europe
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Hotel extras

  • Right next to Disneyland® Paris

  • Free direct shuttle

  • Entry tickets for the park available at reception

  • Swimming pool and business corner

  • Private indoor car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundromatPaying
Leisure and activities
  • Indoor heated pool
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio Marne la Vallée Val d'Europe

42 cours du Danube
Serris
CEDEX 4
77706
marne la vallee
france

Tel: +33160428282

Fax: (+33)1/60428200

Contact email

Check-in from 15h00

Check out up to 11h00

  • RER A :   A VAL D'EUROPE

  • By plane

    PARIS ORLY At 38km / 23.61 miles

  • By plane

    ROISSY CDG At 43km / 26.72 miles

  • By train

    MARNE LA VALLEE At 3km / 1.86 miles

GPS :48.856, 2.78639

Our accommodations

Studio for 3/4 people

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 5 people

  • Max. number of persons: 5
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 6 people

  • Max. number of persons: 6
  • Area: From 37
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 7 people

  • Max. number of persons: 7
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 2 bedrooms for 9 people

  • Max. number of persons: 9
  • Area: From 49
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Marne la Vallée Val d'Europe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

11,093 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,765 reviews

Cleanliness

Customer review rating 3.9/5

Anonymous Families - 06/10/2019 AccorHotels review

My room was dirty and there were stains on the sofa

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Deputy Director

Discusted

Customer review rating 3.9/5

Jeanette A. Couples - 06/10/2019 AccorHotels review

Unorganised , smelly , rude staff, and absolutely discusted with amenities and cleanliness. Needs a complete upgrade and when its non smoking thats what it should be would never recommend this poor excuse for a hotel to anyone.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Comfy, warm, spacious and friendly

Customer review rating 3.9/5

Alicia C. Friends - 06/10/2019 AccorHotels review

It was very nice from the beginning. You can tell that is a very well organised place and the apartment was wonderful.

Good but room for improvement

Customer review rating 3.9/5

Marcus Couples - 01/10/2019 AccorHotels review

Friendly staff, nice lobby, rooms and halls a bit run down could use maintenance

Good enough to get by for the most part

Customer review rating 3.9/5

Liz Families - 30/09/2019 AccorHotels review

The check in woman was not very friendly. Then we were only given 5 towels even though there were 6 of us in the room. They didn't want to give us a 6th towel without charging us as you only get a new towel if you stay there over a week which is absurd to begin with. We were finally able to get at least one more towel. We had two toilets but each had less than a full roll of toilet paper with no extra. We were there for 5 days and when we ran out we also had to fight to get one more roll of toilet paper. We had to start using the bathroom in the check in area as we were coming and going to try and conserve what we had in the room. Rooms were relatively clean.

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 6 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. We hope to have the pleasure of seeing you again at the Marne la Vallée Val d'Europe Adagio. Best regards Françoise-Deputy Director
Customer review rating 3.9/5

Anonymous Solo - 29/09/2019 AccorHotels review

Amazing location but the room stinks.

Customer review rating 3.9/5

Anonymous Families - 29/09/2019 AccorHotels review

Excellent location. Shuttle to Disney parks and close to mall, restaurants and supermarket.

Customer review rating 3.9/5

Elizabeth Families - 29/09/2019 AccorHotels review

Terrible smelly room totally dirty

Clean, comfy, convenient

Customer review rating 3.9/5

Zara Couples - 28/09/2019 AccorHotels review

The hotel was clean and comfy. Our room and facilities were good. We were awoken in the middle of the night by some inconsiderate guests being very loud in the corridor, but otherwise had a comfy and restful stay. Thank you

Expected more

Customer review rating 3.9/5

Debbie Families - 27/09/2019 AccorHotels review

Was put in wrong room when we arrived late at night with 3 kids. Bathroom needed done out as was old and tatty. Mould in the silicone, broken tiles and an awful smell coming from the drains. No air con which made it uncomfortable to sleep at night. No toaster in a fully equipped kitchen. Couldn't figure out how to use pull out bed or microwave. The stairs in our apartment were worn and would of been better carpeted as they made a lot of noise walking up and down them. Waited inline at reception a very long time to check in and the next morning to purchase some snacks. Then reception had to write down each snack I bought and go back to the shelf to check the price to be able to work out what I owe. The doors in the corridors to the apartments were very hard to open as they were very heavy. We never got told about anything to do with the room or hotel transport etc which the people in front of us were told.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Four nights for Disney and Paris

Customer review rating 3.9/5

Clive S. Families - 26/09/2019 AccorHotels review

Good location, rooms a little tired but clean, reception and check-in good.

Great situation for disneyland

Customer review rating 3.9/5

Anonymous Families - 26/09/2019 AccorHotels review

Good but no cleaning was disappointing

Good staff shame about the room

Customer review rating 3.9/5

Kris Families - 24/09/2019 AccorHotels review

We chose Adagio because of location and price; conveniently near Disneyland and cheaper than either hotels in central Paris or hotels within Disney perimeters; on that score we got what we paid for, smaller than average room and no room service. Didn't expect large-scale mould on shower ceiling and non-functioning dishwasher - ended up dishwashing the old-fashioned way, but could survive OK and didn't complain about 1st world problems; good for families within strict budget who've already splashed out on Disney itself

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Good

Customer review rating 3.9/5

Ibrahim A. Families - 24/09/2019 AccorHotels review

On general Adagio hotels are preferred by me and my family, but some of the hotels needs furniture renew to keep them up to the expectations.

Great location, good simple room, tired communal spaces

Customer review rating 3.9/5

Nicola C. Families - 23/09/2019 AccorHotels review

The hotels proximity and free shuttle to Disney is fabulous and having parking onsite was a great bonus. The hotel itself is really tired in the communal spaces with the exception of the reception. The rooms in terms of bed and kitchen are simple/basic however totally fine for a night or two, the bathroom however had an unusable shower. All in all a mixed bag, I'd only go back if the other two hotels in the free shuttle chain weren't available.

No title

Customer review rating 3.9/5

Dr.ghazi A. Families - 23/09/2019 AccorHotels review

I came around mid day and they told me the room not ready came around 2 pm (in 2 h) I came back after 2 pm and I wait for one hour till 3 pm then they give me the room Note I am platinum member and they said no difference if I am a member or not I told them thanks

Nice location

Customer review rating 3.9/5

S. Families - 22/09/2019 AccorHotels review

The hotel is very nice located, close to the Disney parc. The stop bus is very close and free. The hotel is old and needs a lot of remodeling. The staff is very friendly

Práctica

Customer review rating 3.9/5

Opi Couples - 19/09/2019 AccorHotels review

Agradable

Family holiday to Disneyland

Customer review rating 3.9/5

Jemma Families - 18/09/2019 AccorHotels review

We stayed in this hotel for four nights in September, we found the staff at reception to be helpful, especially after we arrived a day late due to our flight being cancelled, however when we tried to email and phone (over 15 times) the previous night and next morning to inform the hotel of our flight cancellation there was no answer from the phones at all and no one replied to our email, Expedia even tried to call on our behalf and no one answered the phone, The rooms were clean and okay just for a base as we were out all day at Disney, however there are obvious signs of wear and tear and the place could do with some renovation, I think it is slightly over priced considering how old and tired the room looked, the reception area and pool were lovely, clean and modern. It is in a good location for Disney and also for the shopping centre, excellent free shuttle bus to Disney too, All in all we enjoyed our stay and would book again if the prices were slightly lower.

Not clean

TripAdvisor rating 3.5/5

unhappy178 Family - 18/09/2019 TripAdvisor review

The first room we were allocated had black mould all over the ceiling of the bathroom. Breathing in the spores from this mould is very dangerous to health and so I went back to reception and asked to be moved. The guy on reception was initially quite rude, saying 'Yes?' when I explained, he clearly thought it wasn't a problem. He did put us into another room but he was obviously talking about me in French to a colleague and they both looked at me and were laughing - not very professional or courteous. The room we were reallocated had no black mould but was far from clean, the carpet was really stained and dirty and there was dust in all the corners and around the furniture. The whole place just felt uncared for, no quality cleaning standards and the furniture was cheap and in need of being updated. Paying 10 euros to hire a hairdryer was hassle, there was always a queue at reception, why isn't one just in the room like other hotels? Great location but I wouldn't stay here again - very dirty and rude staff.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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