Hotel - Aparthotel Adagio Paris Bercy Village
Adagio Hotel Adagio Hotel

Aparthotel Adagio Paris Bercy Village

4.0/5 522 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Laundromat (Paying)

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
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Our apartments

  • 142 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
  • 20 family apartments
  • 21 apartments for 4 people or more
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • Direct dial telephone
    • Microwave in room
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings

Your meetings and events

4.2/5 AccorHotels Rating 2,132 reviews

Our guest reviews for Aparthotel Adagio Paris Bercy Village

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 522 reviews
Emilie P. Business - 30/12/2018 AccorHotels certified review

pleasant, confortable, convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Daniel D. Couples - 29/12/2018 AccorHotels certified review
« A comfortable home »

It is homely and comfortable, I felt I was really home, the customer service is very good

Mr D. Business - 13/12/2018 AccorHotels certified review
« Not good. »

1. There were broken electrical sockets in the wall. 2. There were small insects on the floor and kitchen work top table. 3. The wall bed had to be made. 4. The hotel across the road that I stayed in the night before, even though it was 40 euros more, it was in a different universe compared to this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

V Couples - 10/12/2018 AccorHotels certified review
« First bad experience of all the accorhotels I have been to. »

The communication is really really bad here. I didnt feel welcome at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Wilkowon Couples - 06/12/2018 AccorHotels certified review
« Good but some irritants. »

Good location. Clean comfortable accommodation with a small balcony. Niggles - kitchen sink was blocked so was pretty unusable. One of the bedside lights didn’t work. These were reported to reception but nothing was about them. We were staying two nights. On returning to the hotel at lunchtime after the first night it was clear our keycards has been cancelled for no obvious reason. Had to queue for 10-15 minutes in reception to get them revalidated. No apology.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

R. Families - 02/12/2018 AccorHotels certified review
« Séjour court mais agréable! »

The room was not ready at the announced time 15:00! We got the room 45min later, we had to hang around and wait. The staff didn’t seem worried about the situation! The room was nice but a bit tired, paint, walls, doors, the curtains didn’t close because they were hanging off the rails. Noisy heating too! The breakfast was ok, not very organized, no bread left at 9h20, no milk left, no croissants, no salted butter... when I asked if she had any salted butter, she laughed and said why? Are you from Brittany? No I am not but we stayed in Ibis next door the day before and they had some...

Richard K. Business - 08/11/2018 AccorHotels certified review
« Very nice place to stay. »

The stay was perfect, nice room and a nice place. There is one thing , my amex account was charged one night to much (27/11) and I came 28/11. I spoke with the staff there, but he said it was some holding payment that will be refunded. Still I have not seen any refund. I have sent a lot of mails to the hotel, but it seems they don't read mail at all. I never got an answer from them, so now I have to contact american express to see if they can do something, else I have lost 103,55 Euro.

Liz S. Families - 06/11/2018 AccorHotels certified review
« Great location but room was very disappointing. »

Check in was delayed due to several people waiting to check in. Room was knocked around, very hard mattress on double bed, only 2 thin pillows supplied and fold out bed had insufficient quilts. Had to go to reception and request another quilt from the survey staff member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Anonymous Families - 02/11/2018 AccorHotels certified review
« Satisfeid »

Quite hotel, perfectly located for Accor Hotel Arena. Although no restaurants on the premises, Breakfast is very friendly and plenty other brand restaurants on the village.

Peter Families - 31/10/2018 AccorHotels certified review
« Pretta nice flat, generally ok. Service/personal gives room for improvement »

Although the apartment has been ordered for 4, I needed to call to be prepare the additional beds. The equipment of the kitchen was impressive! Beside stove and microwave, there has been also tabs for the dish washer and cleaner etc. I needed to call that the heating was made working. It has been arranged the same day, but to fix the not working plug hole of the lavatory it took them three days. Finally, and this is the only real bad issue: the guy at the reception obviously tried to cheat us. We ordered a taxi to CDG. He offered a "special one with fixed rate, only € 60,-" I remembered that there should be a fixed rate of only 50,- but he said no, "normal taxis charge by the meter only and will be pretty more expensive" As his taxe would have made us waiting 15 minutes we took a "normal" one right at the next corner, and without any discussion the driver set the fixed rate of € 50,-...

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Cyril Business - 10/10/2018 AccorHotels certified review
« You cannot pay so much for so little in an Accor brand hotel »

- My payment has been registered twice (prepaid + paid upon arrival); since then I only get embarrassed smiles and no answer to email or requests to stop this disaster. it is very dissatifying. - Price for the week was very high, then I expect a minimum level of service which I do not see : bad smells from bathroom (well it stinks to be precise) coming into the bedroom itself. -Online check-in does not give you any advantage. Being platinium neither. Only 1 person at reception and a lot of talking, time consuming before accessing to the room which you cannot do before you pay even if the stay has been paid in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Raphael B. Business - 08/10/2018 AccorHotels certified review
« Disappointing Stay in that hotel. Very basic room and service! »

I was very disappointed from the service I got from this hotel starting from the checking in! As Platinum member, I asked for an early check-in one week prior my arrival BUT they charged be for that check-in even though it should be free of charge for platinum members! Then, I had a very basic room with two broken lamps (stand alone lamp and one of the bed lamps). I informed the team but nothing had been done. ALSO, I didn't get my VIP package in the room neither my drink as platinum member! Regarding the check-out, it wasn't much better... As platinum member, I have the right for a late check-out which wasn't guaranteed to me. Unprofessional team and unpleasant stay! I really regret my stay in that hotel which is rare with Accor hotels!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Lee Business - 22/09/2018 AccorHotels certified review
« Good location safe area »

I found too many small ants in the room. I was kind of worried if it occured allergy or something. Except for this everything was great

Humayun Q. Business - 21/09/2018 AccorHotels certified review
« Staff not very friendly »

I have been staying at Adagio for many years. More and more I see rude staff

Anonymous Couples - 20/09/2018 AccorHotels certified review

Great location, beautiful studio apartment with everything that you need. Friendly and welcoming staff. Highly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Marie O. Business - 19/09/2018 AccorHotels certified review
« poor experience due to canceled reservation by the hotel »

I had made a reservation via my work travel website 2 months in advance for 6 nights. When I checked-in at the hotel after a red-eye flight from the US, I was told my reservation had been canceled. This was done without any notification to me nor my company. because everything was sold out, I had to spend 2 nights at the Pullman across the street, then came back to Adagio for 3 nights in one room and 1 night in another one. All this with very expensive fares due to last minute booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Son P. Families - 10/09/2018 AccorHotels certified review
« Super nice experience at Adagio Bercy »

We arrived at around 1 pm and expected to have early check-in instead of 3 pm. The receptionist was really helpful on this request: have our luggage stored in the luggage room until we can have our room, then tried his best to have our room ready at 2 pm. All the guys were really nice during our stay (also help us to understand the AC works as it needs to have doors locked to use - we did not know it when we arrived) Room facilities were new and nice: small handful kitchen (we really really like it after our 3-weeks traveling); beds (master and living room) were also great; pricing was fine with Bercy area full of restos (and City Carrefour was what we need); near Metro station (Cour Saint-Emilion) with the great lines going to all place. It would be cool if there is a bathroom water spray (example: https://www.amazon.com/Premium-Stainless-Bathroom-Handheld-Sprayer/dp/B01A9A9MUO) in the small bathroom. Our time in Paris would have been perfect without the cash stolen incident at Gare Du Nord :( Abour Accor membership: we would use more stuff under Accor brand if it has more connected partners in Vietnam as we are already under non-Accor-partner program :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Andrew H. Families - 10/09/2018 AccorHotels certified review
« The room was incorrectly described. »

We chose this hotel because it was described as having 2 double beds. The room actually had a double and a sofa bed. When we complained to reception we were told that this happens a lot. We chose this hotel specifically because we wanted a proper bed for our children to share. There was a nicer room with a balcony in a better location that we didn't book specifically because it had a sofa bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Mark J. Business - 09/09/2018 AccorHotels certified review
« Very pleasant stay »

Overall my stay was very pleasant. My only complaint charges for two items I was not expecting: early check-in (40 euro!) and the breakfast buffet was not included because of my corporate rate. Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Anonymous Couples - 22/08/2018 AccorHotels certified review

It was ok, not great. The airconditioning was broken in the room, and the receptionist was seemed to not care (it was 37 degrees in Paris that week) and after debate, he would send a technician the next day. The technician didn't come. After that we could change rooms finally

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