Hotel - Aparthotel Adagio Paris Bercy Village
Adagio Hotel Adagio Hotel

Aparthotel Adagio Paris Bercy Village

4.0/5 481 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Laundromat (Paying)

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
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Our apartments

  • 142 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
  • 20 family apartments
  • 21 apartments for 4 people or more
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • Direct dial telephone
    • Microwave in room
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings

Your meetings and events

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4.3/5 AccorHotels Rating 1,860 reviews

Our guest reviews for Aparthotel Adagio Paris Bercy Village

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 481 reviews
Rebecca Couples - 09/07/2018 AccorHotels certified review
« Served its purpose »

Poor communication and unorganised. Fire alarm went off early hours one morning, luckily awake otherwise we would not of heard it. No communication when we went downstairs. No one telling us where to go or when the alarm stopped letting us know why it went off and if it was now safe. Room was clean on surface but behind bed was disgusting, lots of hair and dust. No coffee/tea provided in room.

Michelle T. M. Families - 09/07/2018 AccorHotels certified review
« Fabulous apartments in a vibrant and safe area »

We loved our apartment and were pleased to find it so well equipped and very clean.

Berivana2013 Business - 09/07/2018 TripAdvisor review
« Worst service ever »

I arrived @14:30 and was awaited by the receptionist as 15:00 is check in time. We waited with other people when he was free than he started check in after 15:00 and i had completed check in by 15:20 due to que ( although i have made online checkin apriori) I spent 3 miserable nights where the air conditioning was not working on a hot 30•c summer day. It was not working when ı checked in the room and not fixed until the end. They didn’t even offer to change my room and when ı offered i was told it was fully booked! Only 1 personnel working downstairs ( the receptionist) and he didn’t have time to help me. I even couldn’t see a hotel Manager when i asked to speak. As alone female traveler i had to sleep all windows wide open .The cherry on the cake was the fire alarm in the middle of the night, i went downstairs 8 floor and there ess noone to make an explanation than ı understood there was no emergency indeed. No cleaning or room service in 3 days. Absolutely not worth the money they charged me. I chose this hotel as it was part of Accor group but definetely a shame for Accor...my advice( just pay alittle more and stay in Pullman next to it)

Berivan S. Business - 06/07/2018 AccorHotels certified review
« worst stay ever »

I am really dissappointed. The only positive part was the location.The room was clean but very small. I had to stay in a room where the air conditioner was not working at all in a very hot Paris weather was 33°C ...I had to sleep with only one window open and it wasnt fixed in 3 days!!! And i had to tell that problem to every receptionist (changing shift) noone came to the room, they didnt even propose to change my room and when i asked i was told it was fully booked. I wanted to talk to hotel manager but no success.On top of everything on my last night i woke up with a false fire alarm in the middle of the night went downstairs and noone even explanied the situation. I didnt sleep for 3.days in a row...i am travelling a lot in other countries and i am really dissappointed.

Jenelle Families - 03/07/2018 AccorHotels certified review
« broken air-conditioning and no offer to provide fans or a new room »

Two of our three rooms had broken air-conditioning and we asked front desk personnel for a room switch or to provide fans. They did neither. Also, our check in was delayed. We were told to wait in the breakfast room and someone would get us. No-one got us. We waited for over an hour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Saranyu K. Business - 02/07/2018 AccorHotels certified review
« Good services »

Very good experience to stay at this hotel, very convenience to go to work and all place in Paris. Services and accommodations are satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARANYU K., The entire Adagio staff team would like to join me in thanking you for your complimentary remarks on our aparthotel. In fact most Adagio aparthotels are located in city centres or close to centres of interest. We hope to have the pleasure of seeing you again at one of our Adagio aparthotels in Europe. Looking forward to seeing you Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Anonymous Solo - 23/06/2018 AccorHotels certified review
« Great location »

All eas fine except internet

Our hotel has responded to the review
Our hotel has responded to the review

Dear KADDOURI A., Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding the WIFI have therefore been duly noted. We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly. Kind regards Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Mike L. Couples - 05/06/2018 AccorHotels certified review
« Location to metro »

The hotel is very close to the Coer st Emillion metro station and the whole city can be reached from here with 1 or 2 change overs at Bercy or Gare de Lyon. Very easy. The first half of the stay we had a nice large room and the scond part we had a fold down bed and a tiny room. The bed was comfotable but we have some bruises from bumping into the bedframe!! Overall the staff were friendly and helpful and the sthe stay was above average. We will return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Lina S. Business - 29/05/2018 AccorHotels certified review
« Perfect »

Team very helpful and smiling all the time, rooms always clean, feeling home in our business trips.

Avinash G. Couples - 03/05/2018 AccorHotels certified review
« Very nice stay at the appartment. »

Great Experience. Well secured and safe area. Modern looking apartment. Fully equipped kitchen was very helpful during our stay,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

P. Couples - 22/04/2018 AccorHotels certified review
« Room was good. »

Room was good. Staffs are not so good. They did not inform travel guide.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Suzanne S. Families - 18/04/2018 AccorHotels certified review
« Mostly satisfactory »

The hotel was hip, trendy and with fun IKEA-like decor. The room was small but adequate. Due to the close proximity to the Accorhotels Arena it worked nicely for us and that is the reason we gave a rating of 7 out of 10. We had the side by side twin beds, and since we were so tired by the end of the days it seemed comfortable enough. We could find no evidence of air conditioning and most nights we were too hot and the enclosed comforter blanket was too warm with no option of just putting a sheet over us, since there wasnt any. We were dismayed by the policy of charging for maid/cleaning services, which we opted out of as it wasn’t in our budget. No cleaning, bed making, no fresh towels or supplies? We didn’t even use the kitchen except for a few things in the refrigerator. Were we supposed to ask for or go purchase cleaning supplies for us to use? After a week’s use, you can imagine the condition, especially the bathroom. The last issue was the bathtub- we found it extremely slippery and awkward to get in and out. There are no bars or handles to hold onto, with sloping sides in the tub it made for taking much caution and concern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD S., Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding <problem that=&quot;&quot; the=&quot;&quot; customer=&quot;&quot; complained=&quot;&quot; about=&quot;&quot;> have therefore been duly noted. We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly. Kind regards, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Sue Families - 15/04/2018 AccorHotels certified review
« Family Room kaos »

We stayed in a 2 bedroom apartment, which unfortunately in one of the rooms had a leak in the ceiling S. had to move my kids out of the room, as it flooded the floor. When I spoke to the manager, she only offered me 10% off our stay for that night, which I was not happy with as we couldn't even use the room. They repaired the leak, but it happened again on the second night. This time, my daughter slipped on the floor as it was all wet. We had put towels down to stop the leak going further. When I spoke to the manager this time around, she was sympathetic and gave us 2 nights free. We couldn't move rooms as that was the only 2 bed they had. On our first night also, they completely forgot about our baby cot and S. my toddler had to sleep with me and I woke up 10 times during the night to check on her. I was completely exhausted. The only saving grace was that the manager was much more understanding after the 2nd night of leakage in the ceiling. Room 110. Apparently it is the cooling system that seems to do this frequently. Breakfast was nice and very adequate. Reception and breakfast area was completely refurbished and looked awesome as we have stayed here before. Rooms were not refurbished even though you are led to believe that on the website. The location is great if you know Bercy Village. That metro line is completely accessible S. great for families with strollers/buggies. Otherwise, it is a nightmare on the metro in Paris. We would just travel to the closest on our line, and walk from there. Tonnes of shops and cafes/restaurants in Bercy Village if you can't be bothered travelling further.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSIE S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Anonymous Couples - 11/04/2018 AccorHotels certified review
« The staff made us very welcome, at the reception and at breakfast. »

The room was very comfortable and clean, and the staff friendly and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Azher Business - 10/03/2018 AccorHotels certified review
« Very friendly & helpful staff »

Pleasant & the staff were accomdative & always there to answer any questions. Breakfast quality was nice compared to the price that you paid. Rooms were very clean & all utensils & kitchen was spotless

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Amy Friends - 05/03/2018 AccorHotels certified review
« Everything is good except WiFi »

We have a nice stay in hotel. If the wifi connection be more efficient, it will be perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Cdenford Business - 04/03/2018 AccorHotels certified review
« Great »

Great

Anonymous Families - 10/02/2018 AccorHotels certified review
« very good »

The room and service was very good. The breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Anonymous Business - 05/02/2018 AccorHotels certified review
« bad wifi »

poor wifi

Flavia G. Families - 27/01/2018 AccorHotels certified review
« Everything went as expected. »

Nothing to complain. The rooms were confortable and clean, very close to metro station. Friendly people at the front desk.

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