Hotel - ibis budget Winterthur
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Winterthur

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3.5/5 312 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WIFI access available in public areas
  • Parking
    • Paying private Indoor parking (Paying)
    • Paying private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 84 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • Remote control TV
    • Work desk in all rooms
    • WIFI access available in public areas
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating Based on 1,100 reviews

Our guest reviews for ibis budget Winterthur

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 312 reviews
AccorHotels certified review
Martin Couples - 18/06/2018
« A good value for the money »

A simple but good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephanie H. , Reception.

TripAdvisor review
Solo travel - 13/06/2018
« Hotel »

Good hotel with pretty low price i Switzerland. Nice neigborhood, close to some restaurangs and shops, pretty close to city. Just one bad thing, had to pay 8 CHF for parkering outside hotel and it is not in the city.

AccorHotels certified review
Anonymous Families - 08/06/2018
« Nice »

Very friendly environment

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis budget Winterthur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie , Reception .

AccorHotels certified review
David Z. Families - 14/05/2018
« Very good »

Experience was very good But i would like a wardrobe in the room And maybe shower door not transparent Espiacally with kids

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ZAHRA, Thank you very much for staying with us and for sharing your opinion ,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat

AccorHotels certified review
Lies Business - 10/04/2018
« Nice clean and practical room, looking fresh Evert day »

Pleasant. Only one part of the service confused me. Some evenings the microwave is ready to go with a hotpot next to It. Other evening cups and spons and tea choice next to It. Other evenings nothing. So only the fourth evening made me aware that I could actually hebt a meal in the evening. The fifth I had to look for personal to put out the microwave. It would make the evening after a busy day more enjoyable is that service was more consistent. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Stephanie Hendel

AccorHotels certified review
S. P. Business - 14/03/2018
« Clean and safe hotel in convenient location »

Easy to reach hotel not far from city centre. Good service, clean and safe place, with breakfast and parking available. Only 20 min. away by car from Zurich Airport. Will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

dear M thank you very much for sharing your experience regarding your stay at the ibis budget Winterthur. I'm happy to hear you appreciated our central location and the assistance of our staff. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. we will be glad to welcome you again in our hotel Sincerely, Shohrat

AccorHotels certified review
Guest Couples - 31/01/2018
« Good value for money »

It is a simple but good hotel. Clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the ibis budget Winterthur. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Ghazali

AccorHotels certified review
Irene Friends - 21/01/2018
« Comfortable bed, helpful staff »

Convenient for when you just need a bed for the night. Breakfast was good. Staff were friendly. Room was nice and quiet. Would have liked more towels, or at least a bath mat as the shower leaked quite a lot of water onto the floor. One small towel per person is not always sufficient. Would have liked a hairdryer in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene, We are happy to read, that you've good stay at ibis budget Winterthur. Thank you for taking the time to share your feedback with us. Please do not hesitate to contact our front desk team if you have any special request we would be happy to provide you with hairdryer which you can borrow at the front desk or extra Towels We hope to welcome you back to our hotel very soon! Best regards Shohrat

AccorHotels certified review
Amsterdam Couples - 14/01/2018
« small room but clean »

Good - small room, but clean and very quiet and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMSTERDAM . Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. we promise you that the points you referred to, will be improved ,We hope to see you soon again Best Regards Shohrat

AccorHotels certified review
I P. Couples - 13/01/2018
« Interesting »

Right hand drive car, I couldn’t reach the button to open the barrier controlling entry to the car park from the driver’s seat of the car. My passenger got our and operated the button and I drove the car in. She followed behind the car on foot. The barrier came down and bashed her on the head. It shook her up but thanks to the padding on the underside of the barrier there was no permanent damage.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the ibis budget Winterthur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephanie Hendel Reception

AccorHotels certified review
Nina Friends - 09/01/2018
« great »

The room is as described. The stuff was kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina We very much appreciate your comments regarding your stay at Ibis budget Winterthur which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting Ibis budget Winterthur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Shohrat

AccorHotels certified review
Anonymous Families - 08/01/2018
« My overall experience was good. »

I expected that the hotel would have the basics and it did. Beds were ok. Breakfast had everything that I would have expected. My only comment for improvement would be that you provide a bath mat for the shower. Water comes out the bottom on the shower and unto the floor while showering. There were 2 of us staying in the room and only 2 towels provided. We had leave the water on the floor until we were both finished with our towels, then use them to soak up the water.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis budget Winterthur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Hendel Reception

AccorHotels certified review
Vishal Business - 19/12/2017
« Shockingly dissatisfied »

I have been at Accor group hotels, large and small but this was a shockingly bad experience. I booked Ibis budget because all I needed was a place to crash for the night and this hotel turned out to be a disappointment even for that. It was a cold and damp room on 4th floor (room 438) with a makeshift bathroom. It was subzero temperature outside and the AC kept blowing cold air even at 30 degree setting. High or low fan speed didn't make a difference. To complain I had to walk to next door Ibis and the person at the counter was of no help. He kept repeating that I have to turn fan speed low so the machine gets time to heat the air before blowing. No further help! Bed was smaller than a dorm and ice cold. I had to be fully dressed in winter wear and sleep motionless all night. Breakfast was at next door Ibis. Food was OK to say the least but the cutlery wasn't washed properly. I had to go through the whole bunch to find a clean knife and fork! I always choose Accor group hotels because whether the hotel is fancy or not, essential comforts are guaranteed. Comfortable room with good bed and pillow, enough breakfast to start the day. That's all I need. And this time I repent being there. I could have got plenty of small hotels in Winterthur to crash for lesser price and I got cheated by believing the name of Accor. I am extremely disappointed! Never again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. BHARADWAJ, Thank you for taking the time to tell us about your experience at the ibis budget Winterthur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have a central heating system, i have asked out technician to check your room, and he confirmed that the room heating unit is working properly, but i do still apologize for any inconveniences you may have faced. I have shared your comment with our team, to make sure that it will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, H. Ghazali

AccorHotels certified review
Anonymous Business - 06/12/2017

gut, alles o.k.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Grasshof Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Shohrat

AccorHotels certified review
Monna G. Solo - 17/11/2017

I was charge for two nights but my resevation and stay was only one. Otherwise all is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for taking the time to share your feedback. I do apologize for any inconveniences you may have faced. as you know, you have made a reservation for 2 nights not one, the first night was charged as a no-show, because you didn't cancel the first night, as we already explained to you at the hotel. I do apologize again and we hope to welcome you back to our hotel very soon! Sincerely, H. Ghazali

TripAdvisor review
Friends getaway - 11/11/2017
« Poor customer service »

The hotel location and room were fine and suited our needs perfectly however the service we received at the hotel was way beyond usual Accor standards. Card machine was not working when we arrived and receptionist was unhelpful and rude

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Abel, Thank you for taking the time to tell us about your experience at the ibis budget Winterthur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We encountered some issues with our credit card terminal. Our standard rooms are equipped wit 1 double bed (normal blanket) and 1 bunk bed (polar blanket). This is the standard. We already made some improvement as we have now 2 floors equipped with a normal blanket for the bunk bed. We also apologize for the missing towel, don't hesitate to contact our reception, they can provide you with extra towels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - Direktorin

AccorHotels certified review
Anonymous Friends - 07/11/2017
« Holiday with friends »

The hotel was clean and well located but customer service could have been improved greatly. We had a room for 3 and staff kept only leaving 2 towels and not making 3rd bed. Also had trouble checking in as they Claimed card machine was not working and demanded we paid in cash when this would have left us with no spending money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Abel, Thank you for taking the time to tell us about your experience at the ibis budget Winterthur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We encountered some issues with our credit card terminal. Our standard rooms are equipped wit 1 double bed (normal blanket) and 1 bunk bed (polar blanket). This is the standard. We already made some improvement as we have now 2 floors equipped with a normal blanket for the bunk bed. We also apologize for the missing towel, don't hesitate to contact our reception, they can provide you with extra towels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - Direktorin

AccorHotels certified review
Rafik K. Business - 23/10/2017

Ibis Budget hotel is Guest friendly. Cleanlines is good. Breakfast is required to be improved. Coins shall be allowed for payments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAFIK P., We very much appreciate your comments regarding your stay at the ibis budget Winterthur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Stephanie Hendel

AccorHotels certified review
T B. Couples - 16/10/2017
« Satisfied »

check-in and out is fast. reception is helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIANLIN BAO, We very much appreciate your comments regarding your stay at the ibis budget Winterthur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Stephanie Hendel

AccorHotels certified review
Anonymous Business - 16/10/2017
« Good, but potential to improve »

Friendly staff, clean room, but no light in the toilet. Informed staff twice about it to fix, but nothing happens.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for your comprehensive and fair review. I am sorry to hear that the problem with the light in the toilet was not solved during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Best regards, Myriam Schmid - General Manager

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