Hotel - ibis budget Luzern City
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Luzern City

3.5/5 1,680 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Paying WIFI in all the rooms
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Paying covered parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 128 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • Automatic air control
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating 3,356 reviews

Our guest reviews for ibis budget Luzern City

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,680 reviews
Subodh Solo - 15/10/2018 AccorHotels certified review
« Good budget place to stay near Luzern »

The reception staffs are really helpful to describe about the surrounding and modes of transportation. One good supermarket is near by and public transport is easy accessible.

Seongim Y. Friends - 14/10/2018 AccorHotels certified review
« Good »

It was close from the station and it was comfortable to stay. Everything was okay.

Dima Couples - 09/10/2018 AccorHotels certified review
« Very good location and services »

Very good location, clean rooms, breakfast/food/drinks available

Anonymous Families - 08/10/2018 AccorHotels certified review
« Overall experience was good »

Good - Receptionists were available always , room was satisfactory Bad - The cards given for room lock and elevator use were not working in between and had to be replaced a couple of times.

Linda W. Couples - 08/10/2018 AccorHotels certified review
« Ibis Hotel Stay in Lucerne »

Overall it was good. Ibis is a budget hotel and that was the experience it provided. Was clean. Location was great, a few minutes bus ride to the downtown area and train station. Though rooms were very small, no place to put luggage except under the bed, which required moving them up to where you can reach things. For U. S. travelers, most of us prefer wash cloths, I know they are not typically provided in many overseas budget and moderate priced hotels. We brought our own. I probably would not stay here again, just too small. But will have to pay more.

Anonymous Couples - 06/10/2018 AccorHotels certified review
« No Television? »

Small room (understandable). Not recommended for Large folks (Like Many Americans). Breakfast pricey for what is available.

Elaine Couples - 05/10/2018 AccorHotels certified review
« Nice Front desk staff »

Small room but quite and comfortable bed. Helpful & nice Chinese staff in front desk.

Arlene Couples - 05/10/2018 AccorHotels certified review
« Clean room, good location »

Small clean room that takes open concept to whole new level with bathroom in the room. Good walkable location from central train station. Also there is a bus stop next to hotel. Suggest hotel put luggage rack inside each room to help cope and how to store luggage in small rooms. Negative: this hotel does not participate in points or credits towards the Accor hotel loyalty program.

Yinon Friends - 05/10/2018 AccorHotels certified review
« A very good experience »

Clean, good service.

Hana Families - 04/10/2018 AccorHotels certified review
« Pleasant stay, friendly and helpful staff »

Nice, clean hotel close to train station and city center.

Anshul A. Couples - 02/10/2018 AccorHotels certified review
« Mr »

The room was very small with the toilet door being too short to cover the whole toilet, due to which the entire room was smelly. Also the air conditioning was ineffective with no control on temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANSHUL A., Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations due to the room faciliies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel ibis budget Luzern

Jj Couples - 01/10/2018 AccorHotels certified review
« Good facilities. Value for money. »

Friendly staff Good facilities Value for money

Gautam P. Families - 01/10/2018 AccorHotels certified review
« Too small or compact rooms »

Overall OK for the budget experience.. Didn't have too much expectation. Post Luzern we stayed in Ibis budget, Edinburgh. Edinburgh Ibis had slightly bigger room. Also it doesn't have a restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAUTAM P., Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations due to the room size. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, hotel ibis budget Luzern

Ananth Couples - 29/09/2018 AccorHotels certified review
« Budget stay »

Budget hotel. Hot waters were not Availbale until 6 am. Closer to tram and luzern main station is 4 stops and 10 min away

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANANTHAKRISHNAN P., Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Luzern

Roopesh Families - 29/09/2018 AccorHotels certified review
« Good »

Our stay with Ibis was pleasant and we are satisfied with the facilities

Saleem A. Couples - 28/09/2018 AccorHotels certified review
« Reasonable overall »

Overall satisfactory. Rooms were small. Toilet area very small with no lock. Very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear SALEEM A., Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Luzern

Thanin T. Families - 28/09/2018 AccorHotels certified review
« Narrow »

Bath room , drainage flow not so good

Saqib S. Couples - 28/09/2018 AccorHotels certified review
« The only plus point is location. Very basic facilities not catered for »

Modest

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHAMMAD SAQIB s., Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Luzern

Anonymous Families - 27/09/2018 AccorHotels certified review
« Ms »

Room is clean everyday and given fresh towels. Area is very convenient

Biswa Families - 25/09/2018 AccorHotels certified review
« Stay was good, but the payments had a problem »

The payment was to be deducted from my debit card. But the amount got deducted at the noon time. When I reached the hotel late that evening, they charged the amount again. I had to go back, ask and get the 1st one annulled. They stay was pleasant. Rooms were clean and nice.

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