Hotel - ibis budget Luzern City
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Ibis Budget Hotel

ibis budget Luzern City

KELLERSTRASSE 6 
6005  LUZERN
SWITZERLAND

1,579 reviews
TripAdvisor Rating Based on 1,579 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Paying WIFI in all the rooms
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Paying covered parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Paying WIFI in all the rooms
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Paying covered parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 128 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • Automatic air control
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating Based on 2,195 reviews

Our guest reviews for ibis budget Luzern City

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,579 reviews
AccorHotels certified review
Ron Families - 19/09/2017
« Extremely helpful staff »

The hotel is not far from the train station. We arrived in a taxi which cost 15 franks. The staff gave us a one day bus pass and taught us how to use the local bus. We used it to go to dinner. The next morning we used it back to the train station. Their service made our visit much better.

AccorHotels certified review
T. Business - 18/09/2017
« Everything is tiny in this budget hotel ... »

Negative points : very tiny room, no table for your computer you have to put it on bed, a tiny plastic stool, cannot reuse your towel for there is no towel heater, poor choice breakfast ... Good points : good soundproofing room, same breakfast time service on WE, near railway station 10min walk, friendly welcome reception and efficiency staff .

AccorHotels certified review
Canadian Couples - 18/09/2017
« Not used to the shower/toilet arrangement »

Staff was great, room was clean, location near train station very convenient. We had a triple room for two people. I can't imagine three adults sharing this room. Don't be so cheap. It would be very crowded. The shower offers no privacy. It opens into the room. For some people this may not matter. Casual friends may not like this arrangement. My husband and I could handle it but it was weird. We stayed in two other hotels in Switzerland, which I admit cost more, but they had conventional private bathrooms.

AccorHotels certified review
Bt Families - 17/09/2017
« Good budget hotel near Lucerne station »

Had a good stay for 2 nights. Booked 1 room for 3 people. Id stay here again when in Lucerne if you are here for sleeping only. If you are going to stay in the room then it's not too big or comfortable for the stay .. but definitely worth it as a BnB.

AccorHotels certified review
Julia Families - 17/09/2017
« Budget means budget. »

Room was clean but basic and small. Hotel is in a good location, close to city centre and train station. The plug socket didn't work in our room so we had to unplug the TV and use that to charge our phones - reported it to reception and although we were staying 3 nights they did not get anyone in to fix it. There's no bathroom in the room - just a toilet and a separate walk-in shower - if you're sharing with anyone other than a partner there is no privacy. It's a budget hotel so I guess you get what you pay for.

AccorHotels certified review
Lisa, N. Z. Families - 17/09/2017
« Exactky what we wanted »

Room was ckean and functional, close to town and quiet. Worth every cent. Thanks for helping to make our stay memorable!

AccorHotels certified review
Navneet Families - 16/09/2017
« Value for money »

Excellent Staff were very courteous and cleanliness was awesome.

AccorHotels certified review
Lynette Couples - 14/09/2017
« Efficient staff, excellent location. »

We liked the area with good transport links to the city centre. Room was comfortable enough although quite small with limited space to move around and hang clothing etc

AccorHotels certified review
Anonymous Families - 14/09/2017
« neat and clean »

Clean and neat. Recommend

AccorHotels certified review
Anonymous Families - 13/09/2017
« Comfortable for a short stay »

The design of the bunk bag was an excellent idea to fit 3 people comfortably. However, design of the shower and the basin was quite cramp.

AccorHotels certified review
Anonymous Families - 12/09/2017
« Good value, well executed for a budget hotel. »

Everything was simple and easy, and well priced.

AccorHotels certified review
Randall Business - 11/09/2017
« Acceptable »

Everything was great, just such a tiny room and few electric plugs!

AccorHotels certified review
Samit Couples - 10/09/2017

Excellent

AccorHotels certified review
John Friends - 08/09/2017
« Comfortable room well located with extremely helpful staff. »

As a wedding party requiring 10 rooms we were given a very good deal including breakfast. It is a budget hotel but the rooms were very comfortable and clean and breakfast plentiful. Parking is limited for a large minivan but the staff were very helpful in providing a good solution on site. The location is also very convenient with the city in easy walking distance and on a very regular bus route. Our party was well satisfied.

AccorHotels certified review
Ankalkoti Families - 07/09/2017
« Ankalkoti »

The room was good enough except for the a/c. Wasn't sure, whether it was working or not as we felt little bit warm inside. Bath rooms and toilet need opaque covering with lock at least in rooms with children. Bath room was not small children friendly as it was not friendly to get them bath. Location was perfect for all activities in Lucerne. Close to train station, dock station and to all nice restaurants. Good to know that Ibis allowed us to get food from outside and hotel provided all plates, table and other requirements. Car parking was perfect. Overall we liked a lot. Thanks for the person at reception who welcomed us very well and guided us also..

AccorHotels certified review
Susan Families - 07/09/2017
« I am satisfied with ibis budget. »

There was only one electronic plug. So it was difficult to charge the phone. Room was clean. Shower booth need handle instead of hole on the door. (water leaks outside due to this hole.)

AccorHotels certified review
Suyash S. Families - 06/09/2017
« Good service And Value for money. »

Easy checkin, Good bed, Clean and tidy rooms, Basic amenities like Microwave, kiosks was helpful. Missing was the power adapter which was not free. Overall good experiance.

AccorHotels certified review
Anonymous Business - 05/09/2017

cold atmosphere but over all ok

TripAdvisor review
Family - 05/09/2017
« Good Budget Stay in Luzern »

Had booked a family room for 3 nights. The room was clean and was exactly like the one's mentioned online. Overall it was value for money. - Hotel staff were friendly. - Hotel is located hardly 10 mins away from the main tourist attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Durveshk2017, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Fajardo General Manager

AccorHotels certified review
Christiane Families - 04/09/2017
« The hotel is well located, friendly personnel, but very small rooms »

The hotel is well located, close to bus station driving directly to the station and to the centre. The personnel is very friendly and very helpful. The rooms are very small, but clean. The price-quality is justified.

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