ibis budget Luzern City 1 star

TripAdvisor rating 3.5/5 1,762 reviews
ibis budget Luzern City
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+ 9 Services
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Reception is open 24 hours a day

  • Free public transport ticket for the city of Lucerne

  • Free WIFI

  • Buffet breakfast from 6am to midday

  • Participant in the ibis Business Card Program

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Luzern City

KELLERSTRASSE 6
6005
luzern
switzerland

Tel: +41413678000

Fax: (+41)413678010

Contact email

Check-in from 12h00

Check out up to 12h00

  • From Luzern Train Station :   4 Brünigstrasse

  • By plane

    AEROPORT INTERNATIONAL At 17km / 10.56 miles

  • By train

    HAUPTBAHNHOF LUZERN At 1km / 0.62 miles

GPS :47.043658, 8.311341

Our accommodations

Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])

  • Max. number of persons: 3
  • Wireless internet in your room

Double Room with double bed (59x79 in. [150x200 cm])

  • Max. number of persons: 2
  • Wireless internet in your room

Family room with a double bed (150 x 200 cm) and twin beds (80 x 200cm)

  • Max. number of persons: 4
  • Area: From 20

Our guest reviews for
ibis budget Luzern City

100% genuine reviews from our guests

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AccorHotels Rating 4.0/5

4,088 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,762 reviews

Good place to stay.

TripAdvisor rating 3.5/5

ddavies98 Couples - 14/09/2019 TripAdvisor review

We caught a taxi from the station, but from then on we used the free 2 day bus pass the hotel gave us, that is just across the road from the Ibis. We even caught the bus to the station as we were leaving with our luggage, back to the station. Good breakfast and helpful reception.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Ibis Budget, Lucerne

Good receptionist, but no membership benefits, no credit points

Customer review rating 4.0/5

Yuwei D. Solo - 13/09/2019 AccorHotels review

Thanks for the guy who helped me to understand your hotel does not credit any Accor plus / silver membership points , no one told me when I made booking. Shocking! Good receptionist, who checked me in . Staff are nice ,

Very good room for the price.

Customer review rating 4.0/5

Kevin P. Couples - 09/09/2019 AccorHotels review

Everything was great. The shower light at times would flicker off and on.

Dear KEVIN P., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rather small room

Customer review rating 4.0/5

Filipe Business - 08/09/2019 AccorHotels review

Long slow check-in followed by a low quality and tiny room with absolutely minimum and lowest quality fittings/linens.

expected cleanliness and comfort with simplicity

Customer review rating 4.0/5

Suzanne Couples - 06/09/2019 AccorHotels review

with Ibis we know we are getting simple, but clean, comfortable beds for the most reasonable price in the area we are staying - overall great experience

Dear Geoffrey F., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay for 2 nights before river cruise

Customer review rating 4.0/5

Anonymous Couples - 05/09/2019 AccorHotels review

Very helpful staff, convenient location and reasonably priced for Lucerne.

Dear BARD L., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was a okay stay

Customer review rating 4.0/5

Mohit B. Couples - 02/09/2019 AccorHotels review

Did not like the room and amenities in it.

Very good

Customer review rating 4.0/5

Mahak A. Couples - 01/09/2019 AccorHotels review

Good experience. Very friendly staff. Check in was super smooth.

Dear MAHAK A., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr S.

Customer review rating 4.0/5

Mr S. Couples - 31/08/2019 AccorHotels review

Super clean hotel, friendly and helpful staff enjoyed our stay close to all transport. Air condition unit needs upgrading rooms super hot even with additional fans supplied.

Dear JOHN S., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

satisfied.

Customer review rating 4.0/5

Do N. D. Couples - 30/08/2019 AccorHotels review

good location. clean room. front desk staff are very helpful.

Dear JANITA L., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Judy Couples - 30/08/2019 AccorHotels review

We were very impressed by the staff member who checked us in, it was great to be given all the necessary info needed for our stay there, it was clear and to the point, the cleaning staff were friendly and always greeted us with a smile , it was very conveniently located which was a big help and a plus point was the visitor pass it was so helpful with moving around your beautiful city

Dear JUDITH G., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean and tidy room

Customer review rating 4.0/5

D A. Couples - 30/08/2019 AccorHotels review

Staff were friendly and knowledgeable and gave good advice for getting around the city, public transport etc. You know what to expect with Ibis, that's why we always use them wherever possible.

Dear TERRY H., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Negativa

Customer review rating 4.0/5

Fabio Couples - 29/08/2019 AccorHotels review

Negativa

Bathroom can be improved

Customer review rating 4.0/5

S. Families - 29/08/2019 AccorHotels review

Good to have kettle and bigger table space or foldable table. Fast speed for wifi. No lock on the toilet door and bathroom door is translucent, which cause inconvenience to us. Good to have hangers inside the bathroom so that we can hang our clothes/tower when showering (i do note there is a small place to hang underneath the sink but that's too inconvenient).

Good and comfortable stay

Customer review rating 4.0/5

Navneet Families - 27/08/2019 AccorHotels review

Experience is great, also good breakfast, and day bus pass also is very useful

Dear NAVNEET B., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfied

Customer review rating 4.0/5

Martin P. Couples - 27/08/2019 AccorHotels review

Stayed for four nights - We've been using Ibis Budget before, in other countries, so we knew what to expect. Nice rooms - Nice staff - Minimal noice from street and other guests. Location was perfect, outside the busy part of the city. One thing though, on check-out day the cleaning-lady knock on our door at 8:30 am, eventhough we had the "do-not-disturb" sign on the door. She wanted to clean the room - we explained that check-out was not untill 12:00. She then left.

Dear MARTIN P., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unsatisfactory room area & service

Customer review rating 4.0/5

Maryann Friends - 26/08/2019 AccorHotels review

We stayed in your room for 3 and it was the worst room in Switzerland that we have stayed into. Considering the price it was not cheap at all compared to ibis Geneva we have stayed into. The sockets were limited, they only give you 2 towels considering you are 3 staying, they do not have telephones in the room, so if you need something you have to go down to the reception. the feeling inside of the room is not good. The air conditioning is bad. Even in a small spaces it should have been designed quite well. If I’d come back I would definitely consider not booking this hotel.

Great for a budget hotel

Customer review rating 4.0/5

Jay Couples - 25/08/2019 AccorHotels review

Bigger room than I expected for a budget hotel. Walking distance to lucerne station.

Room ameneties not good

Customer review rating 4.0/5

Rama Families - 25/08/2019 AccorHotels review

First room the toilet did not work. Second room the electric outlets did not work except for 1. It is a budget hotel but the charges were high but amenities provided were poor

Customer review rating 4.0/5

Anonymous Families - 25/08/2019 AccorHotels review

Bathroom setup very inconvenient for families. It’s ok if single or couple. It’s a budget hotel so the air conditioner is running but not cooling so you need to borrow fan. You have pay extra chf for luggage storage

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