Hotel - ibis budget Lugano Paradiso
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Lugano Paradiso

3.5/5 525 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • LUGANO AGNO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage
    • Solarium
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Pedal boat
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 82 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,093 reviews

Our guest reviews for ibis budget Lugano Paradiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 525 reviews
Excellent S. C. T. A. Business - 08/09/2018 AccorHotels certified review

It was value for money

Eliza Couples - 08/09/2018 AccorHotels certified review
« Very small but nice and clean »

We don't have any comments because we checked in late and left early in the morning next day.

Raeed Families - 26/08/2018 AccorHotels certified review
« Every things are great »

Staff were frindly, cleaning great, location incredible. It is really paradise.

Family - 22/08/2018 TripAdvisor review
« LUGANO »

Great place ! Was super happy as usual with our stay and locationAll staff members were very friendly and helpful. Great location near the lake and the train station Lugano Paradiso. I would definitly recommand this place.

Anonymous Families - 13/08/2018 AccorHotels certified review
« Every bad staff »

I know that the hotel can reject us or get extra fee... we are 2adults and 2 little children because the little can share without extra bed... I always choose triple room on website.it was the first time that we are asked to book another room...very bad.. so we immediately cancelled all the ibis budget and rebook other hotel... never want to try again

Our hotel has responded to the review
Our hotel has responded to the review

Dear YANG Y., Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Polly Families - 10/08/2018 AccorHotels certified review
« If it’s essentially just a bed then at least make it a comfortable one. »

Top bunk beds were incredibly uncomfortable and Sheets were damp. Double bed at bottom was comfortable. Staff were lovely. Good area. Not enough towels for three people (capacity of room) No fan in toilet or lock on door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. Brian, Thank you for taking the time to tell us about your experience at ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your next stay in Lugano, let us recommend you either ibis red or Novotel. These 2 hotels, located in the same building and belonging the same Hotel Group "ACCOR", offer a higher comfort and would definitely satisfy your needs and expectations. Looking forward to welcome you soon again. Kind regards Luciano Front-office

Peter P. Friends - 07/08/2018 AccorHotels certified review
« Good location, poor shower »

This hotel has very good location and prices... But coffee machine downstairs 3 days yithout coffee and very poor shower pressure with unstable temperature. Instead of 5 you need for shower 20 minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miroslav, Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Zuliani - Ass. Manager

P. B. Couples - 07/08/2018 AccorHotels certified review
« You get what you pay for »

Great location, wonderful staff . I’ve stayed several times at this hotel complex but this was the first time at the budget . The room is basic ( as you would expect) but it’s clean and has everything you need for an overnight stay .

Priyenka Families - 06/08/2018 AccorHotels certified review
« Amazing! »

It was very wonderful to stay at IBIS Pardiso. The rooms were very economical in terms of space, and great value. It was quite comfy as well. The breakfast was great, there were different assortments of breads, jams and yogurts. There was also catering for gluten free. The staff were very friendly, and assisted me with everything. Thank you!

Léonie S. Friends - 06/08/2018 AccorHotels certified review
« Great location. »

Awesome service.

Sophia H. Couples - 05/08/2018 AccorHotels certified review

We felt very welcome at the hotel, the staff was very friendly and the room was clean and we liked it a lot. We really enjoyed our stay.

Aighen O. Solo - 01/08/2018 AccorHotels certified review
« I will come back »

Good

Family - 31/07/2018 TripAdvisor review
« Mosquito in the room »

There was mosquito in the room, which bite us and infected our body. only one lift ! It took long time to go up and down from 7th floor. However staffs were friendly and helpful. Personally I feel price is higher compare with a budget hotel.

Paolo Couples - 29/07/2018 AccorHotels certified review
« You get for what you pay, even if scandalous expensive, like everything in CH. »

Room clean and in good condition. used for sleeping from 23.30 to 07.30. nothing else. Bathroom as clean as little.

Anonymous Friends - 18/07/2018 AccorHotels certified review
« Simple, very clean, very friendly »

The rooms were very clean and there was absolutely no trace of smoking in the air. The rooms were on the smaller side, and also very quiet. The staff was very friendly and spoke at least four languages.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. We are glad that you have enjoyed your stay at our IBIS budget Lugano-Paradiso and that you have appreciated its cleanliness and the friendliness our our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Zuliani - Ass. Manager

Renata Friends - 15/07/2018 AccorHotels certified review

We spent only one night az the hotel, but probably We are going back again. We were satisfied with the receptionist, room and place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renata, We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback, especially those dedicated to our team. We sincerely hope to have the opportunity to welcoming you soon again. Sincerely, Fabio Zuliani - Assistant Manager

Anonymous Families - 13/07/2018 AccorHotels certified review
« Nice hotel with a good price/service relation »

We felt us very welcome and the service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso, many thanks for the good score given to our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Zuliani - Ass. Manager

Anonymous Business - 01/07/2018 AccorHotels certified review
« Perfect location, excellent staff, a hidden gem »

Perfect location, able to walk everywhere Excellent reception staff, couldn't have been more helpful Great room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette, We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso! It is always a pleasure to receive positive feedback especially if dedicated to our Front Office Staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Zuliani - Assistant Manager

Anonymous Solo - 27/06/2018 AccorHotels certified review
« positive »

I already stayed at hotel (May 6 - May 10) and had a positive experience, as personnel very attentive.

Anonymous Families - 24/06/2018 AccorHotels certified review
« Ok »

All in all we got what we needed. Room was, however, not very clean. Water ist coming out of the shower into the room. A light switch above the bed appeared to be broken. Breakfast was nice, but the available space is way too small for so many people. Getting coffee was hard because of long queues. The overall atmosphere during breakfast is quite stressful: long queues, many people, quite noisy, breakfast-people and hotel arrivers passing closely by our breakfast table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; In this period of the year we have very high activity and when hotel is fully booked, breakfast area might be crowded. We'd like to inform you that soon all common areas of the hotel will be renovated and breakfast area will be enlarged offering more space to our customers as well as a second coffee machine :) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Zuliani - Assistant Manager

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