Hotel - ibis budget Lugano Paradiso
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Lugano Paradiso

3.5/5 536 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 20  CHF
  • 100% non-smoking hotel
  • LUGANO AGNO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage
    • Solarium
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Pedal boat
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 82 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,310 reviews

Our guest reviews for ibis budget Lugano Paradiso

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 536 reviews
Alex L. Couples - 08/01/2019 AccorHotels certified review
« Bad ventilation »

The room is clean, but there is no air conditioner and ventilator. I need to open the window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to write us your impressions about our hotel. We are glad that you appreciated the cleanliness of the room. In ibis budget we have only centralized air conditioning, for the next time qwe suggest you to book in ibis red. There you can adjust the air condition of your room. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

Noel C. Couples - 31/12/2018 AccorHotels certified review
« Excellent Service from reception and good breakfast »

Welcome change coming to Itialian part of Switzerland the reception ladies were a delight to talk with and gave excellent advice on best places to visit in Lugano rather than robitic germantic Cantons who could learn a great deal about customer relations from them

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noel, We are truly happy to hear that you enjoyed your stay at the ibis budgetLugano Paradiso. Many thanks for sharing your experience with us! Your comments regarding our Receptionist are very much appreciated. It is always nice and motivating to receive positive feedback. We will share your comments with our staff. We hope to have the opportunity to welcome you again in the future. Sunny Regards from Lugano. Ambra - Front Office Team

Trixiedeck Friends - 19/12/2018 AccorHotels certified review
« Hotel room that's more like a hostel. »

Staff is super friendly and helpful providing extras like converting change to bills, coffee creamer, maps, etc. Room was clean but very minimal. Not much space, no English TV. Firm twin beds, very close together, no real night stands, no refrigerator. Budget is what you get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. Your comments regarding our Receptionist are very much appreciated! I am sorry that the product "ibis budget" did not meet your expectations; For your next stay in Lugano, let me recommend you either ibis red or Novotel. These 2 hotels, located in the same building and belonging the same Hotel Group "ACCOR", offer a higher comfort and would definitely satisfy your needs and expectations. We appreciate your sharing your concerns, and we hope to have the opportunity to welcome you again in the future. Kind regards Tina - Front office Manager

Maksym Friends - 10/12/2018 AccorHotels certified review
« Room is good, price is good and location is good »

We liked the location, price, food and room. The only feedback is that it was very warm at night and we couldn't find how to reduce the temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAKSYM B., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Front-Office Team

R.z. Friends - 06/12/2018 AccorHotels certified review
« Excellent in every aspect »

Rooms are clean and quiet. Very good value for money. Staff is very friendly and helpful. A friend had a severe medical problem. All did their best to help us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RENE Z., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that your friend are better now. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Front-Office Team

Sabrina Business - 05/12/2018 AccorHotels certified review
« Buona »

Location pulito comoda e pulita

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signora F., la ringraziamo per averci reso partecipi dell'esperienza vissuta nel nostro ibis budget Lugano - Paradiso. Siamo lieti di apprendere che abbia gradito il suo soggiorno e speriamo di poter accoglierla nuovamente in futuro. Cordiali saluti Tina - Front Office Manager

Anonymous Solo - 03/12/2018 AccorHotels certified review
« comfortable and convenient »

I have stayed many times at both Ibis and Ibis Budget and find them consistent and pleasant. Enough comfort without unnecessary additions. Being a NON smoker, it wouldbe nicer if the smokers moved away from the entrance door. These are automatic and the area smells of stale cigarettes. At least move the ashtray futher, perhaps to the old entrance to the Budget section and make the current entrance a 'Non-Smoking' area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We would like to thank you for your fidelity, is always a pleasure to welcome you in our ibis budget Lugano - Paradiso! Many thanks for sharing your experience with us! Your feedback is very important, in order to always improve our service. We will consider your comments concerning the smoking area. Looking forward to welcome you soon again, we wish you a merry christmas and all the best for the new year! Kind regards Tina - front Office Manager

A L. Business - 12/11/2018 AccorHotels certified review
« Good »

I had booked ahead online and paid but was very frustrated when my husband checked in he was told he can’t go in unless he pays some more! I am an Accor gold and business ibis holder, surely you have my details and you don’t have to demand money upfront in that case. I was wanting to pay when I arrived later, but no he was not allowed to have access to the room without paying all the additionals. We were staying 2 nights. I would appreciate a little bit of trust for a good / ibis business holder.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., We would like to thank you for choosing ibis budget Lugano Paradiso. We are really sorry about what happened. Unfortunately for ibis budget we can't give the keys if the payment is not done. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

Jagath P. Business - 12/11/2018 AccorHotels certified review
« Staff is fantastic. Breakfast is a slimier in every day, it should be variation of foods. »

Good location. Staff is fantastic. very helpful. recommend for short visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jagath, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments regarding our staff. It makes us very happy to hear you enjoyed your stay in our hotel. We would take also note about the comments regarding. brekfast. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Anonymous Families - 10/11/2018 AccorHotels certified review
« wonderful »

very comfortable and accessible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doina, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Ryszard Friends - 01/11/2018 AccorHotels certified review
« o.k. »

o.k.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryszard,, Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

Ava C. Solo - 21/09/2018 AccorHotels certified review
« Great Hotel...Will stay here again!!! »

great staff, very friendly. Room was nice and super clean. fantastic location!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AVA C., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora - Front Office Team

Rosa Z. Couples - 19/09/2018 AccorHotels certified review

It was a brief stay but very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosa, We are truly happy to hear that you enjoyed your stay at the ibis budget Lugano Paradiso. Many thanks for sharing your experience with us! We look forward to welcoming you again to our hotel. Kind regards Tina - Front Office Manager

Anonymous Couples - 18/09/2018 AccorHotels certified review
« Not to be repeated »

The room is ideal for backpackers with a bunk bed sited above the double bed. The toilet door has a gap underneath and the shower is transparent frosted glass making it thoroughly impersonal. The room was a small cramped space with no space for clothes to hang. Overall, a poor experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kassir, Thank you for taking the time to tell us about your experience at ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your next stay in Lugano, let us recommend you either ibis red or Novotel. These 2 hotels, located in the same building and belonging the same Hotel Group "ACCOR", offer a higher comfort and would definitely satisfy your needs and expectations. Looking forward to welcome you soon again. Kind regards Tina - Front Office Manager

Excellent S. C. T. A. Business - 08/09/2018 AccorHotels certified review

It was value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and our location. We hope to have the opportunity to welcome you again soon. With best regards. Ambra - Front Office Team

Eliza Couples - 08/09/2018 AccorHotels certified review
« Very small but nice and clean »

We don't have any comments because we checked in late and left early in the morning next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Christian Schreiner General Manager

Raeed Families - 26/08/2018 AccorHotels certified review
« Every things are great »

Staff were frindly, cleaning great, location incredible. It is really paradise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for choosing the ibis budgetLugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again soon. With best regards. Ambra - Front Office Team

Family - 22/08/2018 TripAdvisor review
« LUGANO »

Great place ! Was super happy as usual with our stay and locationAll staff members were very friendly and helpful. Great location near the lake and the train station Lugano Paradiso. I would definitly recommand this place.

Anonymous Families - 13/08/2018 AccorHotels certified review
« Every bad staff »

I know that the hotel can reject us or get extra fee... we are 2adults and 2 little children because the little can share without extra bed... I always choose triple room on website.it was the first time that we are asked to book another room...very bad.. so we immediately cancelled all the ibis budget and rebook other hotel... never want to try again

Our hotel has responded to the review
Our hotel has responded to the review

Dear YANG Y., Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Polly Families - 10/08/2018 AccorHotels certified review
« If it’s essentially just a bed then at least make it a comfortable one. »

Top bunk beds were incredibly uncomfortable and Sheets were damp. Double bed at bottom was comfortable. Staff were lovely. Good area. Not enough towels for three people (capacity of room) No fan in toilet or lock on door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. Brian, Thank you for taking the time to tell us about your experience at ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your next stay in Lugano, let us recommend you either ibis red or Novotel. These 2 hotels, located in the same building and belonging the same Hotel Group "ACCOR", offer a higher comfort and would definitely satisfy your needs and expectations. Looking forward to welcome you soon again. Kind regards Luciano Front-office

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