Hotel - ibis budget Lugano Paradiso
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Lugano Paradiso

3.5/5 506 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 104.00 CHF Non member rate
From 104.00 CHF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 20  CHF
  • 100% non-smoking hotel
  • LUGANO AGNO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Paying, Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 82 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
d
4.2/5 AccorHotels Rating 1,871 reviews

Our guest reviews for ibis budget Lugano Paradiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 506 reviews
Anonymous Families - 13/07/2018 AccorHotels certified review
« Nice hotel with a good price/service relation »

We felt us very welcome and the service was excellent

Anonymous Business - 01/07/2018 AccorHotels certified review
« Perfect location, excellent staff, a hidden gem »

Perfect location, able to walk everywhere Excellent reception staff, couldn't have been more helpful Great room

Anonymous Solo - 27/06/2018 AccorHotels certified review
« positive »

I already stayed at hotel (May 6 - May 10) and had a positive experience, as personnel very attentive.

Anonymous Families - 24/06/2018 AccorHotels certified review
« Ok »

All in all we got what we needed. Room was, however, not very clean. Water ist coming out of the shower into the room. A light switch above the bed appeared to be broken. Breakfast was nice, but the available space is way too small for so many people. Getting coffee was hard because of long queues. The overall atmosphere during breakfast is quite stressful: long queues, many people, quite noisy, breakfast-people and hotel arrivers passing closely by our breakfast table.

Carinelay Friends - 18/06/2018 AccorHotels certified review
« Good »

Overall is good. Centralized aircon is a bit hot even the customer service said 19-22c. Need a kettle to boil water.

Audrey T. Friends - 09/06/2018 AccorHotels certified review
« No frills stay with good breakfast »

Room was small and basic but breakfast was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena - Front Office Team

Bibac Solo - 09/06/2018 AccorHotels certified review
« Superb staff »

Your team is excellent and every one I dealt with could not have been more helpful and interested in making my stay comfortable. Congratulations to your leadership for great training and excellent customer service. I had 2 rooms; both were clean and.... basic. No surprise, but in the room for disabilities the blind could not be closed completely as a hook is broken, so being by the external hotel illuminated sign, I could not get complete darkness. There was nowhere in the bathroom to put my toiletry bag other than the back of the loo, so a little more space would have been appreciated. I moved to a double room with bunk bed. This was cosy for me so for 3 people would be a logistical challenge. It was difficult to remember to duck my head every time I got in/out of bed to avoid hitting it on the bunk above. You have to be small and flexible! The parking is excellent, location convenient for the motorway, lake road and centre. I would stay again but not in a basic room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss C., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback about the team. I will share your comments with all. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The next time you can reserve a room in Ibis (red), more confortable. I hope to see you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena - Front Office Team

Irena Business - 08/06/2018 AccorHotels certified review
« Excellent stay! »

Clean, very kind reception personnel, excellent hospitality, good location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss D., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback about the team and location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena - Front Office Team

Ivan Business - 06/06/2018 AccorHotels certified review
« Common »

Nothing special

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serena - Front Office Team

Anonymous Solo - 04/06/2018 AccorHotels certified review

efficente, welcoming, easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Rachel, We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena - Front Office Team

Sandy (. A. H. G. M. Business - 04/06/2018 AccorHotels certified review
« Average »

Pillows are too soft. No air conditioner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Yee, We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The next time you can try the categories Ibis for much comfort. We hope to see you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena - Front Office Team

Tom S. Couples - 28/05/2018 AccorHotels certified review
« Friendly clean and central »

Staff is extremely helpful professional and friendly- room is very small but clean and functional - hotel is close to lake bus train and town

Our hotel has responded to the review
Our hotel has responded to the review

Dear HARTMUT H., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

Barbara Couples - 27/05/2018 AccorHotels certified review
« Clean and functional »

Very nice and gentle reception. Room clean and functional. Bed was confortable, shower ok, just door for toilet could have been more closing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA D., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

Anonymous Friends - 22/05/2018 AccorHotels certified review
« good in all respects »

A very warm welcome, helpful in all regards. Breakfast was good, and evening meal provided in a very charming and friendly manner. Well placed for lake and railway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Zuliani - Ass. Manager

Arina Families - 17/05/2018 AccorHotels certified review
« The best hotel ever »

Room are small, but clean, modern, there is everything you need for staying. Service at reception is at level of 5-star hotel, breakfast not bad. good coffee and you can prepare waffle by yourself. Excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARINA, We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

Anonymous Solo - 16/05/2018 AccorHotels certified review
« Personnel very attentive and friendly »

The only difficulty faced was, as in most IBIS Hotels worldwide (also experienced 2 weeks before in Dubai!) with housekeeping. Room was not made up last day, and floor needs more attention, i.e, vacuum cleaning!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARUAT R., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

Galia L. Families - 15/05/2018 AccorHotels certified review

The best staff and service ever! Very friendly, helpful and beautiful!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GALINA NAGL-L., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

Dawn J. Couples - 15/05/2018 AccorHotels certified review
« Lugano ibis budget hotel »

Friendly staff, good breakfast selection and comfortable basic room, would recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAWN J., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

Marco K. Solo - 12/05/2018 AccorHotels certified review
« Gut »

k/A

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCO K., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

1 Couples - 07/05/2018 AccorHotels certified review
« Raining outside and window was open »

Hi, Window was open when I check-in. I go out and when I come back all ground was wet. I ask reception for help. But She waited me until check-in line finish. I was wet too. I wait there like 30 min. and receptionist gave me mop. She said there is no maid for cleaning. So I clean my room by myself. Thanks for nothing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhammed, Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Zuliani - Ass. Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 104.00 CHF Non member rate
From 104.00 CHF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates