Hotel - ibis budget Lugano Paradiso
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Ibis Budget Hotel

ibis budget Lugano Paradiso

Via Geretta 10 
6900  LUGANO - PARADISO
SWITZERLAND

445 reviews
TripAdvisor Rating Based on 445 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  CHF
  • 100% non-smoking hotel
  • LUGANO AGNO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Golf  (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 82 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,042 reviews

Our guest reviews for ibis budget Lugano Paradiso

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 445 reviews
AccorHotels certified review
Marco L. Couples - 10/07/2017

Positiva

AccorHotels certified review
Anonymous Solo - 20/06/2017

It was good. A bit noisy because of the other guests but overall the room was fine.

AccorHotels certified review
Samantha Families - 12/06/2017
« very comfortable and well placed »

Very comfortable place for two people who wants to discover the area. It has exactly what a bagpacker needs! No luxury but very clean and looks very new. Definately coming back the next time.

AccorHotels certified review
Anonymous Friends - 10/06/2017
« ok »

Considering that I was not the guest, but a person who organized the accommodation for a group of friends, there was only one thing that bothered me. One of the guests had asked for an extra night, but instead of me paying in advance, I asked if he could pay once he was in Lugano. Well, he arrived and was not able to check in because the front desk representative was not able to find his name. He had to call me; I had to call the hotel and then he was able to check in. Well, but that was not all. He was obviously not asked to pay the extra night in advance, so he got settled down and then went to have dinner with the group. It happened that I had to stop by the hotel to pick up three other members of the group and that's when the very unpleasant fact happened. The receptionist was asking one of the guests for the payment because for the IBIS Budget the rules are different. So, my biggest issue here is not the rules, but the way she was trying to get herself away from a mistake made. First of all, if she had checked, she would see that I was responsible for the group. I live few meters away from the Hotel, they have all my contacts, so if there was any problem, she should have called me and not stop guests to fix that payment. Second, she should never have discussed the issue with other guests, but wait for the one involved to return, which would for sure happened, because he had already paid for two other nights. So, the lack of "touch" to handle the situation was quite disturbing. On the other hand, I want to take advantage of this survey to Thank Tina for all the assistance in getting the accommodation ready for my group and for the tireless support she offered every time I called to make sure things were clear. She made all the difference for having my group in your hotel. That is the type of employee you need and that knows what Customer Services is. Thank you Tina!

AccorHotels certified review
Reichmuth M. Friends - 05/06/2017
« All my guests, who slept at the weekend (27 to 28.05.17) at IBIS BUDGET in Lugano were entirely satisfied with the accommodation. »

I can't, as these guests were friends of mine, who visited me for my 70th Birthday-Party. But they were all very content with the location (as they told me next day at the morning Brunch at my home in Carona. In a similar situation, i would without any doubt, reserve again hotel-rooms for my friends at the IBIS BUDGET. Besides that, I am from time to time at the IBIS (Crissier and Thielle). That's normally the case, when I am in the Swiss French part for business. And I have always been entirely satisfied with the rooms and the service (never a Parking-problem too!). I can fully recommend the IBIS HOTELS.

AccorHotels certified review
Hoekman Couples - 03/06/2017
« The bed was way to hard and uncomfortable »

I understand that with ibis budget you can't expect luxury and we were fine with the small room and all but the bed was so extremely hard that both me and my partner had back and shoulder pains the next day. Also there were many small hairs on the wall in the shower which stayed there for the whole 4 days even though the cleaning lady came by twice. ...

TripAdvisor certified review
Family - 30/05/2017
« More expensive than other IBIS budget with less confort. »

We came here for a night just after staying in IBIS budget Basel. Compared to Basel it was more expensive and there were no possibility to adjust the room temperature and also it was not installed any motorize shaders. We had 2 rooms but since they were almost fully booked they were in different part of the floor (but at least on the same floor). Oh... and their website does not allow to book a 3 person rooms though several floors they have rooms like that (Basel was able to book rooms like that) so we had to call them at the end. Also the breakfast were more expensive... I guess not because the ingredients were more expensive...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest visegradi, thank you for your nice feedback and for your recommendation, we are glad to hear you felt so comfortable with us. Referent to the temperature we have not an airconditioning but a cooling system in the ground wehre we inject cold water reaching so on a temperature of 21°C. ewven if the external temperature is 28°C as in the last day's. We are looking forward to welcome you back soon. Best regards Christian S.

AccorHotels certified review
Cob Couples - 28/05/2017
« Really small for two persons »

- Reception efficient and easy; - Room is very small but everything works. - Hotel room is quiet even at night with window open - Bed is comfortable and the shower works well - Breakfast at the budge ibis is not worth it there are many excellent breakfast places in Locarno just around the corner (turn left when you leave the hotel

TripAdvisor certified review
Friends getaway - 25/05/2017
« Lugano trip »

What a great team at IBIS Budget! The staff was kind, courteous and always professional. We were so impressed with the multilingual qualities of the staff. We will surely be back to Lugano, and the IBIS is where we plan to stay. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taste2013, Woaahh & thank you for your very nice feedback and for your recommendation, we are glad to hear you felt so comfortable with us. We are looking forward to welcome you back soon. Sunny regards Christian S.

AccorHotels certified review
Placetostay Couples - 21/05/2017
« Awesome »

Everything worked well, great customer service, room was modern and simple, breakfast buffet was excellent and we also got a discount ticket (for public transformation) from the hotel. Highly recommended.

AccorHotels certified review
Anonymous Couples - 21/05/2017
« nice simple hotel. Very clean. Employees exceptionally friendly. »

Basic hotel with all the comfort we were looking for. No extra stuff. Very clean. People at reception and breakfast are very very very friendly

AccorHotels certified review
Fady M. Couples - 13/05/2017
« We loved it. »

Everything was clean the room's decoration is very nice and colorful, the breakfast was delicious except for the egg machine that was so simple to use. overall we wish to come back again.

AccorHotels certified review
James W. Couples - 11/05/2017
« More than good enough for a weekend break, »

Friendly multi-lingual reception, very clean room. Little storage space, but this is part of the 'budget' concept. Good sound-proofing with the window closed (we weren't disturbed by the buildng site next door, May 2017), although then a little warm for our taste. Comfortable firm mattresses. Good bakery (with breakfast menus) across the road.

AccorHotels certified review
Summer.l Couples - 10/05/2017
« Standard Ibis budget Hotel »

Good location. Near to lake Lugano. 20 mins walk to Lugano central with walking by lake side. Staffs are friendly. Easy to reach hotel by bus#2 from train station.

TripAdvisor certified review
Couples - 10/05/2017
« Standard Ibis Budget Hotel »

Good location & environment. Near to Lugano Lake. 20 mins walk to Lugano Central by lakeside. Easy to access via bus#2 from train station. It will be good if hotel could provide bathroom floor towel even this is budget hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Summer L, thank you for your nice feedback and for your recommendation, we are glad to hear you felt so comfortable with us. We will take your suggestion in consideration, thank you for the remarque. We are looking forward to welcome you back soon. Sunny regards Christian S.

AccorHotels certified review
Anonymous Solo - 08/05/2017

All one needs to sleep well and shower. The hot/cold water in shower is not so enjoyable! Also, the water tap on hand basin in my room 715 is very wobbly and needs attention. Otherwise, good helpful and pleasnat reception as always, relatively quiet and, for Lugano quiet good value. Great situation with a pleasurable walk along the beautuful lakeside. Great to have an email option in the lobby as i travel without.

AccorHotels certified review
Anonymous Couples - 07/05/2017

Its a bit complicated to know what belongs to ibis budget( the same building for three different hotels). The bed was quite hard, really uncomfortable.

AccorHotels certified review
Anonymous Solo - 02/05/2017

1. The check - in was slow and complicated : Not pre-prepared ;( 2. The elevator was always busy : NOT ENOUGH capacity 3. The TV in the room is really old : Screen is tiny 4. The breakfast area was OVER CROWDED : . there was not enough stuff to eat available !!! . " " not table, chairs and cups etc. were lacking ... . there was a mess . it was noisy . people got stressed out / unfriendly 5. Somebody arrived and took my breakfast table as I got up to get a re-fill : CRAZY !

AccorHotels certified review
Anonymous Couples - 18/04/2017

The staff was kind and very helpful. Hotel was clean.

AccorHotels certified review
Anonymous Couples - 11/03/2017

I was there for about 3 weeks, and everything went well ! Just a few details that can be improved !

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