ibis budget Lugano Paradiso 1 star

TripAdvisor rating 3.5/5 559 reviews
ibis budget Lugano Paradiso
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • LUGANO AGNO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
  • Well-being
  • Bicycles rental
Business services
  • Copy/print service available

Hotel location

ibis budget Lugano Paradiso

Via Geretta 10
6900
paradiso
switzerland

Tel: +41919861929

Fax: (+41)919861939

Contact email

Check-in from 14h00

Check out up to 12h00

  • MIGROS-GERETTA :   1, 2 MIGROS-GERETTA

  • By plane

    LUGANO AGNO At 6km / 3.73 miles - Shuttle paying

  • By train

    LUGANO CENTRALE At 2km / 1.24 miles

GPS :45.991206, 8.945837

Our accommodations

Rooms with double bed (59 x 79 in / 150 x 200 cm) and bunk bed (31 x 75 in / 80 x 190 cm)

  • Max. number of persons: 3
  • Area: From 12
  • Wireless internet in your room

Room with twin beds (31.4 x 78.7 in [80 x 200 cm])

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room

Our restaurants and bars

SALA PER COLAZIONE

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

Breakfast room

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis budget Lugano Paradiso

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,573 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

559 reviews

Nice hotel

Customer review rating 4.2/5

Ernest C. Couples - 13/08/2019 AccorHotels review

Good and comfortable

Dear Mr. C., I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Kind and helpful staff and clean affordable rooms.

Customer review rating 4.2/5

Max Couples - 13/08/2019 AccorHotels review

The front desk staff was very personable and helpful. The rooms were clean and the price was right for a great location

Dear Mr. B., In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland, Ambra- Front Office Team

Overnight stay

TripAdvisor rating 3.5/5

dcotterill63 Couples - 13/08/2019 TripAdvisor review

Room was clean spacious and adequate for our needs , the service was good and the room came with a ticket for free bus travel / reduced costs on other things in Lugano which if you get a get a chance seems a lovely place to visit but like the rest of Switzerland is a little expensive

Dear dcotterill63, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again for your next stay in Switzerland! Best regards

Great

Customer review rating 4.2/5

Caroline Couples - 07/08/2019 AccorHotels review

The customer service was amazing from all of the staff members. The room was very clean and the location was great.

Dear Caroline, In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland, Ambra- Front Office Team

Budget friendly small rooms with no AC

Customer review rating 4.2/5

Rich Families - 06/08/2019 AccorHotels review

Rooms are very small with no AC. You can not control the climate. No in-room phone or freeze.

Dear Mr. P., Thank you for taking the time to tell us about your experience at ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your next stay in Lugano, let us recommend you either ibis red or Novotel. These 2 hotels, located in the same building and belonging the same Hotel Group "ACCOR", offer a higher comfort and would definitely satisfy your needs and expectations. Looking forward to welcome you soon again. Ambra- Front Office Team

Good hotel but room was not quite what we expected!

Customer review rating 4.2/5

Rodney Couples - 30/07/2019 AccorHotels review

We did not realize that the Budget hotel was so sparsely furnished. The room was lovely but there were no facilities such as chairs! The window could have had a lace-curtain to prevent the people opposite looking straight in! We kept knocking our heads on the third bed situated above our bed! We would have appreciated advice that we could up-grade to a more suitable room for an older couple.

Dear Mr. B., I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. We can't actually upgrade your room, we can just cancel the reservation is ibis budget (if allowed from the rate you chose) and book you the ibis red. If you have any doubt please contact us!! We remain at your disposal. Best regards Ambra -Front Office Team
Customer review rating 4.2/5

John Couples - 27/07/2019 AccorHotels review

Prima

Sehr geehrter John, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen! Ambra- Front Office Team
Customer review rating 4.2/5

Anette Couples - 24/07/2019 AccorHotels review

A bit warm in the room. Nice breakfast

Dear Anette, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Very hospitable

Customer review rating 4.2/5

Kate Families - 18/07/2019 AccorHotels review

Staff were very helpful and friendly. Basic accommodation having everything you need with a great location a short walk from town.

Dear Kate, Many thanks for your positive comments regarding our staff and the location. We are glad to hear that you enjoyed you stay with us. You're always welcome at the ibis budget Lugano Paradiso, we look forward to welcoming you soon again! Ambra- Front Office Team

Sehr gut

Customer review rating 4.2/5

Boss Solo - 01/07/2019 AccorHotels review

All the best

Dear Bogomir, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen! Ambra -Front Office Team

Nice and Convenient

Customer review rating 4.2/5

Apichai L. Business - 23/06/2019 AccorHotels review

The hotel is in the same building with Ibis Lugano and Novotel. The room is smaller than the other two but the price is cheaper. The location is great. It is very close to Lugano Paradiso train station, bus station No. 1 and 2. You can walk to the funicular station to Monte Salvatore. The Migros convenient store is a few minutes walk. At check in, The reception persons were nice and helpful although I could not do an early check in. The room I stayed #611 was quite small but clean and comfortable. The hotel supply was only small soap. No refrigerator in the room. The breakfast was great with many selections. The price was relatively high to be called budget hotel. Overall it was OK for me. I might come back for the next convention in 2021.

Dear Apichai, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope we will have the opportunity to welcome you again in 2021! Best regards Ambra- Front Office Team

Satisfied, not more not less

Customer review rating 4.2/5

Mathieu Couples - 10/06/2019 AccorHotels review

I was a bit surprised by the parking price, I did not notice by the way the information on your website ... For the plus, staff was good. Otherwise, a Ibis budget as others...you know what to expect...so globally satisfied.

Good afternoon, Thank you for making the Ibis Budget Lugano Paradiso your hotel of choice while visiting Ticino . I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again when next visiting Lugano. Best regards Marco Front Office Manager

Loud kids at 7am

Customer review rating 4.2/5

Mitch G. Couples - 27/05/2019 AccorHotels review

Room did its job but the room was a bit hot with no air control. We had the window open but we were woken up at 7 am to what sounded like kids screaming in the pool. This went on for about an hour after not being comfortable with the temperature of the room for the majority of the night. At that point we decided to pack our bags and head to the train station to get to out next destination.

Dear Mr G., Thank you for choosing our ibis Lugano Paradiso for your stay in Ticino and thank you for taking the time to share your impressions. I'm very sorry that our product didn't satisfy your expectations, please accept our apologies. We'd like to inform you that our ibis budget is designed to offer a basic comfort to a very convenient price. For your next stay in Lugano, let us recommend you our ibis red. This 3* offer higher standards and we are sure it would meet your needs in terms of comfort. We hope to have the opportunity to welcoming you in future occasions and remain. Kind regards Mattia-Front office Team

Room is OK

Customer review rating 4.2/5

Rafael T. Friends - 27/05/2019 AccorHotels review

Staff at the reception are very helpful and attentive. Room too small, no shampoo, no frigobar no phone to call the desk.

Dear Mr T., We are truly happy to hear that you enjoyed your stay at the ibis Budget Lugano Paradiso. Many thanks for sharing your experience with us! Your comments regarding our Receptionist are very much appreciated. It is always nice and motivating to receive positive feedback. We will share your comments with our staff. We hope to have the opportunity to welcome you again in the future Sunny Regards from Lugano Mattia-Front office Team
Customer review rating 4.2/5

Dozi I. Business - 19/05/2019 AccorHotels review

it was graet to stay even one night at your hotel. Besides it was'nt the first time.

Dear I., I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome in our hotel. Best Regards, Ambra - Front Office Team

excellent

TripAdvisor rating 3.5/5

BackPacker551713 Family - 15/05/2019 TripAdvisor review

nice place, close to lake, public transport and funicular. plenty of restra/bakery around. Overall nice experience. the checkin was fast. the receptionist showed on map where to visit, where to dine in etc.

Dear BackPacker551713 I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again in the future. With best regards

comfortable

Customer review rating 4.2/5

Raja Families - 13/05/2019 AccorHotels review

Room was comfortable. More space could have been provided on the pathway from door to bed. Its pretty narrow. The space (height) between bed and bunk bed could have been more so we don't get our heads bang on.

Dear Subramanian, I would like to thank you for choosing ibis budget Lugano Paradiso and thank you very much for your positive comments. We would like to inform you that in the same building we have ibis red, 3 stars hotel which is more comfortable and bigger in size as the ibis budget. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front office Team

War alles super

Customer review rating 4.2/5

Marco K. Solo - 05/05/2019 AccorHotels review

Normal

Sehr geehrter Herr K., Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen! Mit besten Grüssen Ambra - Front Office Team

Hotel in a great position and staff were all very friendly.

Customer review rating 4.2/5

William Couples - 25/04/2019 AccorHotels review

We enjoyed very much the locality if the hotel, it's set in a beautiful area, was very clean and everyone made us most welcome.

Dear William, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome in our hotel. Best Regards, Ambra- Front Office Team

Low price - poor experience

Customer review rating 4.2/5

Pam Business - 16/04/2019 AccorHotels review

My experience was pretty bad. While the staff was kind, the rooms were clean, the location was great and the parking was convenient -- the rest was awful. My room was so hot - the manager said others needed to complain for him to make it cooler. AKA he didn't care at all. I asked for a fan - he said open the window. I opened the window - cigarette smoke wafted in all night. You want safety - not here. There is no backup lock on the door (ie. anyone w/ a key can get in) nor is there a peephole. One night at 230am some drunk folks were wandering the halls and trying to get into my room. Want to call for help? No luck because there are no phones in the room. The rest of the amenities are light -- no hairdryer, no fridge. The room is tiny and not efficient. There is nowhere to put your stuff and a tiny rack for clothes. The worst - in an attempt to save power, the bathroom light is on a sensor. So it turns on when you walk into the toilet and then turns off while you are sitting there. And waking up to go to the bathroom at night -- the light will wake you right up and you have no choice. I will not be staying here again -- I requested a new room and they couldn't do that after the attempted break-in. They did not care that it was too hot. Honestly - for the price, it actually feels overpriced compared to what you can get for $50 more at a nearby hotel. If they would have cooled the room that would have been a game changer in my satisfaction. Turning down the temp or a fan -- instead, I had to have the window open to all the sounds and smells and light - all night long.

Dear Pam, We would like to thank you for choosing our ibis budget hotel for your stay in Lugano. Let us inform you, that our team is available 24 hours per day. The will be happy to help you to find any solution. We took note of all your comments. Please accept our sincerest apologizes for any inconveniences you may have encountered during stay. Do not hesitate to contact us for any further information you might need. With best regards. Ambra - Front Office Team
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in paradiso