Hotel - ibis Lugano Paradiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lugano Paradiso Hotel

4.0/5 583 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 113.00 CHF Non member rate
From 113.00 CHF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 20  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,217 reviews

Our guest reviews for ibis Lugano Paradiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 583 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Aleksandar Business - 05/11/2018 AccorHotels certified review
« The overall service and ambience exeeded my expectations. »

Don't improve on anything. At least for my point of view :). Your hotel is ideal for someone who does not care for luxury, but for comfort, cleanliness, convenience and a warm ambience (colors, materials, furniture, etc). In addition to ll this, the young lady who greeted me at the reception desk was amazing - extremely professional, helpful and friendly. Gave me all the information and tips in a specially welcoming manner: 10+ Breakfast was also very good (good selection and tasty food). The bus line, also very, very convenient.

Luca C. Business - 19/10/2018 AccorHotels certified review
« Excellent »

Excellent, nothing to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Anne M. Solo - 17/10/2018 AccorHotels certified review
« Excellentc »

Very convenient location well run hotel ,quiet very clean ,comfortable disabled facilities in room were perfect unlike many ibis hotels where they term the room suitable for a disabled person but so often toilet height is not correct The shower was just great I will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs m., I would like to thank you for choosing ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Anonymous Couples - 16/10/2018 AccorHotels certified review
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr E.. Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Wir hoffen, Sie bald wieder in unseren Hotels in Lugano-Paradiso begrüssen zu dürfen. Mit besten Grüssen. Ambra - Front Office Team

Anonymous Business - 15/10/2018 AccorHotels certified review
« Good location and price. »

The experience was good and the staff was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Business - 14/10/2018 TripAdvisor review
« Close to Paradise »

Old style IBIS but still in good shape. Very clean and this is the most important asset for me to stay in a hotel. In this case, it was my third time in this unit and I will return. It is very close to the Lugano Lake and therefore, close to Paradise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us and thank you for your loyalty! We hope to have the opportunity to welcome you again in the future! Kind regards

Elmar Couples - 01/10/2018 AccorHotels certified review
« Good location and good service at the receiption »

There is not much to be said. It was a typical Ibis Hotel (relatively a new building) and you get what you paid for. The elevator seemed to act up. Either the elevator came after waiting quite a bit of time, or it stopped running in the opposite direction. Based on this we walked many times the stairways.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elmar, I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

X Solo - 21/09/2018 AccorHotels certified review

I was negatively surprised to be charged an extra fee for the parking slot. When searching for hotels with a parking you actually expect the price for a room to include that fee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. We are sorry that you find the fee for our covered parking too expensive. However, we would like inform you that the price of CHF 20.- per night for the space in the garage, which is available to our customers until 16:00 on the day of departure, is one of the cheapest solution in Lugano-Paradiso. Many thanks again for sharing your comments with us. We hope to have again the pleasure of welcoming you soon. Kind regards Tina - Front Office Manager

Anonymous Couples - 18/09/2018 AccorHotels certified review
« Excellent hotel, very polite and helpful staff. »

The hotel is in a good location near the lake, the rooms are very comfortable. There are number of restaurants within walking distance and also a voucher to use public transport into the centre of Lugano.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again to Paradiso and to our ibis Hotel. Sunny regards Christian Schreiner General manager

Ondřej Couples - 17/09/2018 AccorHotels certified review
« Ondřej a Šárka »

Very Friendly hotel with perfect service and food. Location is great to visit lake and centrum of Lugano.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you soon again to our Hotel. Sincerely, Christian Schreiner General Manager

Pamela M. Couples - 17/09/2018 AccorHotels certified review
« Very comfortable and relaxing stay as always »

As always we received a warm welcome on arrival;very efficient reception and most helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M. Thank you for the nice review of our hotel. We are glad that you enjoyed anothertime your stay with us and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

B Families - 10/09/2018 AccorHotels certified review
« Pleasant one night stop »

Well located by the highway. Easy to find. Nice welcome. Clean room. Good breakfast but would have been better if there hadn’t been such a long wait for coffee. Adding another coffee machine would solve that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the nice review of our hotel. Refering to the Breakfast area we are just waiting for a restructuration of our Lobby and restaurant in order to have that wat you missing. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Christian Schreiner General Manager

Anonymous Couples - 06/09/2018 AccorHotels certified review
« Good location close to Lugano »

Checkin was great with a very informative receptionist. Room was a good size and with a carpet which is unusual for an Ibis. The walk into Lugano was very short and along the promenade. There were several restaurants close by as well as a supermarket and a laundry. Good underground parking too. There was a bus stop close by to take you into Lugano which we were given free tickets for!!! The only negative for our stay was that on our last night a bus tour arrived and created quite a log jam in the lobby on their arrival and departure as well as rendering the elevators useless for a while in the morning they were leaving. There has to be a better way to do this given the size of the elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme D., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely yours, Christian Schreiner General Manager

Natascha Friends - 02/09/2018 AccorHotels certified review
« Good and valuable choice in Lugano! »

Ibis standard - modern hotel with clean rooms, good rate, friendly staff. Good location near the lake and a short walk to the centre. Would definitely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme P., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you soon again, Sincerely yours, Christian Schreiner General Manger

Rob F. Friends - 29/08/2018 AccorHotels certified review
« Swiss overnight stop »

Brilliant location, & very helpfull staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us! Sincerely, Lorenza - Front Office Team

Anonymous Business - 17/08/2018 AccorHotels certified review
« Friendly and Comfortable »

The IBIS at Paradiso provides a good value hotel quite near the center of Lugano. The room was comfortable and adequately appointed. The staff were helpful and friendly. What more could you want!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We thank you very much for your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Lorenza - Front Office Team

A. Families - 10/08/2018 AccorHotels certified review
« Room doesn't justify the price »

Ibis in Lugano is a clean hotel, personnel is kind and service is satisfactory. Bad evaluation is due to the room, small and very low profile, restroom is like the one of a caravan, everywhere plastic, not really comfortable and the lack of enough towels *just one for face and shower, if you arrive in the morning and you take a shower you need to wait until the next day to have another dry towel ) - Toilet is plastic so walking in and out it's noisy then being in a paper wall all the noisy will be listened in all the room, sometimes too much, the smell as well. Elevator is too slow, access to the garage is given by means of a paper ticket which is easy to wrap or destroy, in the room no water no minibar poor tv and limited space. Price is very high and parking is not included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amarante, Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. We are glad to read that you appreciated the clean Hotel and our friendly Staff. I am sorry that your experience of our product as ibis did not meet your expectations; please allow me to express my sincerest apologies nevertheless you choose a 2* Star Hotel to a price that you know prior your booking as our prices are displayed on all booking engines as so as descriptions, photos of the rooms, the location of the Hotel so that we are wondering about your complain. In Switzerland a 2 * Hotel don't have Minibar and extra services as porterage etc. Parking entries deliver mostly one ticket in paper as every where else we too. For a suplement you can for sure oder some more towels as you need but for ecological reasons and as usual in hotel in the price is included per person 2 towels one for the face and one for the shower. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Schreiner General Manager

Anonymous Couples - 09/08/2018 AccorHotels certified review
« Nice and clean »

was kind and helpful , we are satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Anonymous Couples - 06/08/2018 AccorHotels certified review

very nice rooms, very good location and friendly staff as well. Very happy with Ibis!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Bhakti M. Solo - 04/08/2018 AccorHotels certified review
« Short and sweet stay »

It was a lovely stay for me at Ibis Lugano. Loved the place thanks to the people who run the show. Amazing staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 113.00 CHF Non member rate
From 113.00 CHF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates