Hotel - ibis Lugano Paradiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lugano Paradiso Hotel

Our hotels AccorHotels
4.0/5 541 reviews
All hotels in Paradiso
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 113.00 CHF Non member rate
From 107.35 CHF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,700 reviews

Our guest reviews for ibis Lugano Paradiso

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 541 reviews
AccorHotels certified review
Rlb Couples - 11/04/2018
« Excellent weekend »

We very much enjoyed our stay at the hotel. The room was first-class and contained everything necessary for a short stay. The staff were extremely friendly and helpful and the breakfast was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODNEY B., We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

AccorHotels certified review
Sokundh Couples - 10/04/2018
« I am satisfied. »

The personal are friendly, we will go again. The hotel is cleaned and nothing else to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOKUNDH O., We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

AccorHotels certified review
Mr J. Families - 07/04/2018
« Really friendly staff, great location »

Everything was excellent. The front desk staff (Tina) was really helpful, caring & welcoming. The hotel has a really good location in Lugano, bus connections are very good from lugano center and the train station. The mountain train to San Salvatore is 2 min by walk & lake is also 2 min by walk. Various grocery & restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PARIKSHIT J., We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola - Front Office Team

AccorHotels certified review
Stefano G. Couples - 04/04/2018
« Great stay as usual. Like the Accor hotels »

We always like to stay in the Accor hotel complex in Lugano. Just what we want. Modern and acceptable price level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eleonora - Front Office Team

AccorHotels certified review
E E. Solo - 20/03/2018
« Not one of the best of my stays in Paradiso »

Regret to say this wasn’t a great stay at the Ibis in Paradiso. Room too close to the elevator and other section of the ibis Budget. Breakfast poor due to not fresh bread ( butter rolls dry and not soft as they should be)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you for taking the time to tell us about your experience at ibis Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your next stay in Lugano, let me recommend you Novotel, located in the same building and belonging the same Hotel Group "ACCOR", this hotel offer a higher comfort and would definitely satisfy your needs and expectations. We hope nevertheless to have again, soon, the pleasure of welcoming you. Kind regards Tina - Front Office Manager

AccorHotels certified review
J-p T. Business - 27/02/2018
« Good value for money, quite, clean and friendly. »

I just did so.....

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN PIERRE MR T., Dear JEAN PIERRE MR T., Many thanks for your positive comments regarding our staff, location and cleaning and the location. You're always welcome at the ibis Lugano Paradiso, we look forward to welcoming you soon again! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Nicola - Front Office Team

AccorHotels certified review
Jarosław Couples - 27/02/2018

Lady in reception desk is the shining star- very nice, helpful, with smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Gacki, We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena - Front Office Team

AccorHotels certified review
Daljeet S. Friends - 17/02/2018
« Excellent »

Really wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Egregio Signor S., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Lugano Paradiso. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor S. le porgiamo cordiali saluti. Serena - Front Office Team

AccorHotels certified review
Khairul Families - 09/02/2018
« The hotel is nearby the lake »

The room was ok.. similar with other ibis room.. it has a parking space if I’m not mistaken the fee is CHF25 which was ok.. the receptionist is super friendly and helped us a lot.. we get free public transportation ride .. and the check in process was fast..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us! Your comments regarding the room and our Receptionist are very much appreciated. We hope to have the opportunity to welcome you again in the future! Kindest regards Tina - Front Office Team

AccorHotels certified review
Annette L. Families - 24/01/2018
« As usual nothing was to much for the staff, the hotel was very clean, plus we were offered travel free passes without having to ask. We have stayed at the Inis before and will stay again. »

Very very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to write us your impressions about our hotel. We are really glad that you appreciated our staff, our cleanliness. We will share your positive comments with all our staff. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

AccorHotels certified review
Unique Couples - 16/01/2018
« Very good »

Recommend to use it worth price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for choosing ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome in our hotel. With best regards. Ambra - Front Office Team

AccorHotels certified review
Anonymous Couples - 09/01/2018
« A comfortable fiendly place for a short stay. »

Room and bed was very comfortable. Clean bathroom. Frienly service and a good breakfast. The free bus and train service to the main train station and into town was great! Enjoyed our two nights stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., I would like to thank you for choosing ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We will share your positive comments with all our staff. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

AccorHotels certified review
Michel Couples - 09/01/2018
« good location and quiet »

very pleasant, within walking distance to everything and good city buses connections. Very new building The only minor bemol is the all plastic motorhome type bathroom, everything works but looks cheap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel, I would like to thank you for choosing ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and our location. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

TripAdvisor review
Couples - 31/12/2017
« Breakfast very poor »

The only problem with this hotel is the extremely poor quality of the breakfast. There was no hot food at all. No bacon, no sausage, no scrambled eggs. The only salad vegetables was some tomato. It would have been a good idea to have capsicum and cucumber. The breakfast is only a poor continental.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry, many thanks for your review after your stay at ibis Lugano-Paradiso and for the good score given to our property. We regret to read that our continental breakfast buffet didn't meet your expectations. On our buffet we have a good variety of cold cuts, cheeses, birchermüssli, fresh fruit sald, eggs, yoghurt, cereals and other fine Swiss specialities. Unfortunately the only vegetable provided are tomatoes but thank you for your recomandation, i will inform the concened department. We hope to have the chance to welcoming you again soon. kind regards Fabio Zuliani - Assistant Manager

AccorHotels certified review
Daniela Families - 19/12/2017
« everything perfect »

Nice place in Lugano: new Hotel, polite staff at the reception, great parking place, clean and quite room, very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., I would like to thank you for choosing ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

AccorHotels certified review
Anonymous Business - 18/12/2017

Nice hotel for an overnight stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel. You are always welcome to our hotel. With best regards. Ambra - Front Office Team

AccorHotels certified review
Mrs J. L. Couples - 15/12/2017
« Mrs j L. »

Lovely hotel , friendly staff , very comfortable room nothing was any trouble to the staff , breakfast was very filling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, I would like to thank you for choosing ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

AccorHotels certified review
Prof N. Business - 13/12/2017
« Overcharged »

Staff were friendly but paid no attention the the bill on my check out that was wrong! I was charged for parking and breakfast that I did not have plus tax!!! They just took my money. I only noticed when I got home and saw the email of the invoice! I complained and may have been refunded I dint know yet! as no email has come back to confirm! I also forgot my tooth brush and the staff wanted payment of 5 swiss for a 50p toothbrush. I stay in a lot of hotels around the world and this is a complimentary item! Its seemed to be all about how much money they could get out of me!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. I am sorry that your experience did not meet your expectations. I must admit that I'm surprised about your comments. Of course we don't want to charge our customers for services or goods that have not been provided. If you did not have breakfast and you did not park your car in our garage, we will refund the amount paid. Please kindly contact me at the following e-mail address: H6… I'd also like to infor you that our hotel is 2* category, with very competitive prices on Lugano's market. Complimentary toothbrush and other amenities are therefore not included in the room rate. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Zuliani - Assistant Manager

AccorHotels certified review
Albert Business - 11/12/2017
« As expected »

Nice hotel according price class. Room was extremely warm and impossible to cool, despite the open window. (This is late autum, 0° outside)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert, I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel. We are checking now the temperature of our room to be the best for our client, thank you for your suggestion. We hope to have the opportunity to welcome you again. With best regards. Ambra - Front Office Team

AccorHotels certified review
Benny Solo - 11/12/2017
« Very Confi Hotel »

I have stayed two nights at the hotel. The hotel location is ideal as well as the clean room and tasty breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Kokia, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel, our location and our breakfast. Please accept once again our apologies about the mistake on your invoice. We hope to have the opportunity to welcome you again. With best regards. Ambra - Front Office Team

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 113.00 CHF Non member rate
From 107.35 CHF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m Novotel Lugano Paradiso
Novotel Lugano Paradiso Hotel
From
From 180.00 CHF Non member rate
From 162.00 CHF Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 0 m ibis budget Lugano Paradiso
ibis budget Lugano Paradiso
From
From 87.00 CHF Non member rate
From 87.00 CHF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 22 km ibis Styles Varese
ibis Styles Varese Hotel
From
From 53.10 EUR Non member rate
From 53.10 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 23 km ibis Locarno
ibis Locarno Hotel
From
From 104.00 CHF Non member rate
From 98.80 CHF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in PARADISO
See rates