Hotel - ibis Lugano Paradiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lugano Paradiso Hotel

4.0/5 573 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,087 reviews

Our guest reviews for ibis Lugano Paradiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 573 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 18/09/2018 AccorHotels certified review
« Excellent hotel, very polite and helpful staff. »

The hotel is in a good location near the lake, the rooms are very comfortable. There are number of restaurants within walking distance and also a voucher to use public transport into the centre of Lugano.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again to Paradiso and to our ibis Hotel. Sunny regards Christian Schreiner General manager

Ondřej Couples - 17/09/2018 AccorHotels certified review
« Ondřej a Šárka »

Very Friendly hotel with perfect service and food. Location is great to visit lake and centrum of Lugano.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you soon again to our Hotel. Sincerely, Christian Schreiner General Manager

Pamela M. Couples - 17/09/2018 AccorHotels certified review
« Very comfortable and relaxing stay as always »

As always we received a warm welcome on arrival;very efficient reception and most helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M. Thank you for the nice review of our hotel. We are glad that you enjoyed anothertime your stay with us and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

B Families - 10/09/2018 AccorHotels certified review
« Pleasant one night stop »

Well located by the highway. Easy to find. Nice welcome. Clean room. Good breakfast but would have been better if there hadn’t been such a long wait for coffee. Adding another coffee machine would solve that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the nice review of our hotel. Refering to the Breakfast area we are just waiting for a restructuration of our Lobby and restaurant in order to have that wat you missing. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Christian Schreiner General Manager

Anonymous Couples - 06/09/2018 AccorHotels certified review
« Good location close to Lugano »

Checkin was great with a very informative receptionist. Room was a good size and with a carpet which is unusual for an Ibis. The walk into Lugano was very short and along the promenade. There were several restaurants close by as well as a supermarket and a laundry. Good underground parking too. There was a bus stop close by to take you into Lugano which we were given free tickets for!!! The only negative for our stay was that on our last night a bus tour arrived and created quite a log jam in the lobby on their arrival and departure as well as rendering the elevators useless for a while in the morning they were leaving. There has to be a better way to do this given the size of the elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme D., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely yours, Christian Schreiner General Manager

Natascha Friends - 02/09/2018 AccorHotels certified review
« Good and valuable choice in Lugano! »

Ibis standard - modern hotel with clean rooms, good rate, friendly staff. Good location near the lake and a short walk to the centre. Would definitely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme P., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you soon again, Sincerely yours, Christian Schreiner General Manger

Rob F. Friends - 29/08/2018 AccorHotels certified review
« Swiss overnight stop »

Brilliant location, & very helpfull staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us! Sincerely, Lorenza - Front Office Team

Anonymous Business - 17/08/2018 AccorHotels certified review
« Friendly and Comfortable »

The IBIS at Paradiso provides a good value hotel quite near the center of Lugano. The room was comfortable and adequately appointed. The staff were helpful and friendly. What more could you want!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We thank you very much for your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Lorenza - Front Office Team

A. Families - 10/08/2018 AccorHotels certified review
« Room doesn't justify the price »

Ibis in Lugano is a clean hotel, personnel is kind and service is satisfactory. Bad evaluation is due to the room, small and very low profile, restroom is like the one of a caravan, everywhere plastic, not really comfortable and the lack of enough towels *just one for face and shower, if you arrive in the morning and you take a shower you need to wait until the next day to have another dry towel ) - Toilet is plastic so walking in and out it's noisy then being in a paper wall all the noisy will be listened in all the room, sometimes too much, the smell as well. Elevator is too slow, access to the garage is given by means of a paper ticket which is easy to wrap or destroy, in the room no water no minibar poor tv and limited space. Price is very high and parking is not included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amarante, Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. We are glad to read that you appreciated the clean Hotel and our friendly Staff. I am sorry that your experience of our product as ibis did not meet your expectations; please allow me to express my sincerest apologies nevertheless you choose a 2* Star Hotel to a price that you know prior your booking as our prices are displayed on all booking engines as so as descriptions, photos of the rooms, the location of the Hotel so that we are wondering about your complain. In Switzerland a 2 * Hotel don't have Minibar and extra services as porterage etc. Parking entries deliver mostly one ticket in paper as every where else we too. For a suplement you can for sure oder some more towels as you need but for ecological reasons and as usual in hotel in the price is included per person 2 towels one for the face and one for the shower. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Schreiner General Manager

Anonymous Couples - 09/08/2018 AccorHotels certified review
« Nice and clean »

was kind and helpful , we are satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Anonymous Couples - 06/08/2018 AccorHotels certified review

very nice rooms, very good location and friendly staff as well. Very happy with Ibis!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Bhakti M. Solo - 04/08/2018 AccorHotels certified review
« Short and sweet stay »

It was a lovely stay for me at Ibis Lugano. Loved the place thanks to the people who run the show. Amazing staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Prem P. Couples - 31/07/2018 AccorHotels certified review
« Excellent place to stay on a short trip to Lugano »

1. Checkin was smooth. 2. All the details regarding the restaurant, ticino ticket and other guides were given which was helpful for people new to Lugano 3. Easy check out process saved lot of time

Nb Solo - 25/07/2018 AccorHotels certified review
« nice hotel for short term stay »

nice hotel for short term stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Zuliani - Assistant Manager

Carol Business - 17/07/2018 AccorHotels certified review
« Great hotel, friendly service »

Staff were very friendly and checking in/out were easy. I had a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol, We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Zuliani - Ass. Manager

E Solo - 16/07/2018 AccorHotels certified review
« Mr »

As pleasant as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback especially from a returning guest like you. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff to improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Zuliani - Ass. Manager

Zineb Couples - 09/07/2018 AccorHotels certified review
« cava »

staff was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Majed, Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are glad to read that you have appreciated the friendliness of our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Zuliani - Ass. Manager

Family - 02/07/2018 TripAdvisor review
« ืืClose to Lugano Lake but far from main train station »

Nice hotel, clean and modern, friendly staffs From train station, there is a bus to paradiso and bus stop is close to the hotel Good location, close to Lugano lake and we can walk along the lake to the center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our ibis Lugano Paradiso for your stay in Ticino and thank you for taking the time to share your impressions on tripadvisor.com. We are glad that you have enjoyed our hotel's location as well as the friendliness of our team. We look forward to welcoming you again and remain, Best Regards from Switzerland Fabio Zuliani - Assistant Manager

Rs Couples - 29/06/2018 AccorHotels certified review
« Great »

service was great, room clean and cosy, overall great experience, would definitly come back

Charlotta S. R. Couples - 18/06/2018 AccorHotels certified review
« Friendly staff, great breakfast, nice room! »

We arrived around noon and the room was ready already! Nice clean room, flat screen TV, excellent airconditioning. The next morning we had the mini breakfast package ( coffee, brioches, juice) which was just right for us. The rooms are very quiet too!

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