Hotel - ibis Lugano Paradiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lugano Paradiso Hotel

4.0/5 585 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 20  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,254 reviews

Our guest reviews for ibis Lugano Paradiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 585 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hasan K. Families - 04/12/2018 AccorHotels certified review
« Wonderful »

As always the Ibis is the best place in Lugano for service and value plus the breakfast is wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. It is always a pleasure to receive positive feedback. Thanyk you for choosing our hotel for your stays in Lugano. We hope to have the opportunity to welcome you again in the future. Kind regards Tina - Front Office Manager

P. Couples - 23/11/2018 AccorHotels certified review
« Very good budget hotel in Lugano »

Very comfortable and convenient hotel, with friendly staff, especially Ambra

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Many thanks for your positive comments regarding our staff. We are glad to hear that you enjoyed your visit and our team were able to provide the informations to make your visit even more pleasant. You're always welcome at the ibis Lugano Paradiso, I look forward to welcoming you soon again! With best regards. Ambra - Front Office Team

Robert W. A. Couples - 22/11/2018 AccorHotels certified review
« Happy »

As expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Bettina J. Couples - 18/11/2018 AccorHotels certified review
« short stay »

we stayed one night on our trip to Venice, friendly receptionist, rooms simple, clean. Breakfast disappointing: quality of products not good,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J., Many thanks for sharing your experience with us! Your comments regarding the rooms and our Receptionist are very much appreciated. I'm very sorry that our breakfast didn't satisfy your expectations; we took note of all your comments. We hope to have the opportunity to welcoming you in future occasions Kind regards Tina - Front Office Manager

Hks Couples - 13/11/2018 AccorHotels certified review
« Good stay »

Everything was good even reception Somethings need to be improved 1) Not much food and drinks option at hotel in night 2) Lift too busy , need to wait 15-20 min even in night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Singh, Thank you for choosing our ibis Lugano Paradiso for your stay in Ticino. Costumer’s feedback are very important to us, we thank you for taking the time to share your impressions. Our snack bar is open 24 hour, it's a small selection to satisfy the request of our guest. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front Office Team

Aleksandar Business - 05/11/2018 AccorHotels certified review
« The overall service and ambience exeeded my expectations. »

Don't improve on anything. At least for my point of view :). Your hotel is ideal for someone who does not care for luxury, but for comfort, cleanliness, convenience and a warm ambience (colors, materials, furniture, etc). In addition to ll this, the young lady who greeted me at the reception desk was amazing - extremely professional, helpful and friendly. Gave me all the information and tips in a specially welcoming manner: 10+ Breakfast was also very good (good selection and tasty food). The bus line, also very, very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksandar, In the name of Eleonora and all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis budget hotel Lugano Paradiso. Warm Regards from Switzerland, Ambra - Front Office Team

Luca C. Business - 19/10/2018 AccorHotels certified review
« Excellent »

Excellent, nothing to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Anne M. Solo - 17/10/2018 AccorHotels certified review
« Excellentc »

Very convenient location well run hotel ,quiet very clean ,comfortable disabled facilities in room were perfect unlike many ibis hotels where they term the room suitable for a disabled person but so often toilet height is not correct The shower was just great I will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs m., I would like to thank you for choosing ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Anonymous Couples - 16/10/2018 AccorHotels certified review
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr E.. Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Wir hoffen, Sie bald wieder in unseren Hotels in Lugano-Paradiso begrüssen zu dürfen. Mit besten Grüssen. Ambra - Front Office Team

Anonymous Business - 15/10/2018 AccorHotels certified review
« Good location and price. »

The experience was good and the staff was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Business - 14/10/2018 TripAdvisor review
« Close to Paradise »

Old style IBIS but still in good shape. Very clean and this is the most important asset for me to stay in a hotel. In this case, it was my third time in this unit and I will return. It is very close to the Lugano Lake and therefore, close to Paradise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us and thank you for your loyalty! We hope to have the opportunity to welcome you again in the future! Kind regards

Elmar Couples - 01/10/2018 AccorHotels certified review
« Good location and good service at the receiption »

There is not much to be said. It was a typical Ibis Hotel (relatively a new building) and you get what you paid for. The elevator seemed to act up. Either the elevator came after waiting quite a bit of time, or it stopped running in the opposite direction. Based on this we walked many times the stairways.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elmar, I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

X Solo - 21/09/2018 AccorHotels certified review

I was negatively surprised to be charged an extra fee for the parking slot. When searching for hotels with a parking you actually expect the price for a room to include that fee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. We are sorry that you find the fee for our covered parking too expensive. However, we would like inform you that the price of CHF 20.- per night for the space in the garage, which is available to our customers until 16:00 on the day of departure, is one of the cheapest solution in Lugano-Paradiso. Many thanks again for sharing your comments with us. We hope to have again the pleasure of welcoming you soon. Kind regards Tina - Front Office Manager

Anonymous Couples - 18/09/2018 AccorHotels certified review
« Excellent hotel, very polite and helpful staff. »

The hotel is in a good location near the lake, the rooms are very comfortable. There are number of restaurants within walking distance and also a voucher to use public transport into the centre of Lugano.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again to Paradiso and to our ibis Hotel. Sunny regards Christian Schreiner General manager

Ondřej Couples - 17/09/2018 AccorHotels certified review
« Ondřej a Šárka »

Very Friendly hotel with perfect service and food. Location is great to visit lake and centrum of Lugano.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you soon again to our Hotel. Sincerely, Christian Schreiner General Manager

Pamela M. Couples - 17/09/2018 AccorHotels certified review
« Very comfortable and relaxing stay as always »

As always we received a warm welcome on arrival;very efficient reception and most helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M. Thank you for the nice review of our hotel. We are glad that you enjoyed anothertime your stay with us and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

B Families - 10/09/2018 AccorHotels certified review
« Pleasant one night stop »

Well located by the highway. Easy to find. Nice welcome. Clean room. Good breakfast but would have been better if there hadn’t been such a long wait for coffee. Adding another coffee machine would solve that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the nice review of our hotel. Refering to the Breakfast area we are just waiting for a restructuration of our Lobby and restaurant in order to have that wat you missing. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Christian Schreiner General Manager

Anonymous Couples - 06/09/2018 AccorHotels certified review
« Good location close to Lugano »

Checkin was great with a very informative receptionist. Room was a good size and with a carpet which is unusual for an Ibis. The walk into Lugano was very short and along the promenade. There were several restaurants close by as well as a supermarket and a laundry. Good underground parking too. There was a bus stop close by to take you into Lugano which we were given free tickets for!!! The only negative for our stay was that on our last night a bus tour arrived and created quite a log jam in the lobby on their arrival and departure as well as rendering the elevators useless for a while in the morning they were leaving. There has to be a better way to do this given the size of the elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme D., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely yours, Christian Schreiner General Manager

Natascha Friends - 02/09/2018 AccorHotels certified review
« Good and valuable choice in Lugano! »

Ibis standard - modern hotel with clean rooms, good rate, friendly staff. Good location near the lake and a short walk to the centre. Would definitely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme P., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you soon again, Sincerely yours, Christian Schreiner General Manger

Rob F. Friends - 29/08/2018 AccorHotels certified review
« Swiss overnight stop »

Brilliant location, & very helpfull staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us! Sincerely, Lorenza - Front Office Team

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