Hotel - ibis Lugano Paradiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lugano Paradiso Hotel

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4.0/5 522 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 98.37 CHF Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  CHF
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,457 reviews

Our guest reviews for ibis Lugano Paradiso

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 522 reviews
AccorHotels certified review
Robyn T. Couples - 04/11/2017
« Great service, value and location »

Hotel is clean and up to date. Great value. Rooms are basic and minimalistic, no frills here. Would have liked hand towels, but that’s no big deal. Staff members are great and knowledgeable. Very helpful and speak perfect English. Love the transportation card.

AccorHotels certified review
Lynn N. Business - 03/11/2017
« Very good »

All very good, with one exception: there is only one lift for the IBIS Hotel and there can be a long wait for its access or an omnibus use. stopping at each level. This is a drawback, specially on business when timelines really matter.

AccorHotels certified review
Anonymous Business - 02/11/2017
« Very good hotel for overnight »

Fast check in and check out. Clean and cosy

AccorHotels certified review
David N. Couples - 17/10/2017
« Great staff and good location , but way too expensive. »

The Reception staff were delightful in advance and on arrival. Extra towels were provided on our request, though two towels as a basic is too few. The room was clean, but not worth the differential over the Budget Hotel. Would think twice about using Ibis again. David.r

AccorHotels certified review
Jane Friends - 09/10/2017
« Hospitality at its best »

We so enjoyed Lugano and grateful for services rendered by every member of staff. We only encountered difficulty in printing our flight boarding passes using the computer available at front office. When we asked for help we were told that this is a two star hotel and does not cater for such requirements. A printer connected to the computer will be very useful for everybody.

AccorHotels certified review
Lenny Solo - 07/10/2017
« Lovely hotel, great location »

The room was a good size and and the bed was very comfortable. Everything was soundproofed and there was even a slight view of the lake from my room. It was a short walk from the hotel to the lake and it was very close to a variety of buses for getting around. There was even a direct bus to and from Lugano train station at the end of the street. Upon arrival I was given a Ticino card which provided free use of trains and buses in the whole of the canton as well as discounts off boats, funiculars and various attractions. It made it very easy and affordable to explore the area.

TripAdvisor review
Couples - 04/10/2017
« Excellent stay »

The Hotel is well situated within a few minutes walk of the lake and about a 15 minute walk away from the town centre which is one of the cleanest public places i have ever seen. The hotel is well maintained and the staff are very helpful and knowlagable about the local area. I thoroughly enjoyed my stay and will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ralphd341, thank you so much for this great review you give to our hotel. We are glad that you enjoyed your stay with us and we hope to have the pleasure in welcome you soon again to Paradiso Lugano and to ibis. Kind regards Christian S.

AccorHotels certified review
Anne Friends - 27/09/2017
« Miss »

Excellent, pleasant and helpful staff. Convenient location. No complaints

AccorHotels certified review
Bk Couples - 25/09/2017
« Very supportive staff and great location, nearby lake Lugano »

We really enjoyed our short stay at Ibis Lugano due to the kind staff, clean rooms and nearby lake.

AccorHotels certified review
Dr V. N. Business - 24/09/2017
« Fantastic »

Convenient location Well appointed rooms Courteous staff Good catering

AccorHotels certified review
K R. Business - 23/09/2017
« good and clean room . »

It was good . The small fat pillows allowed almost no sleep. Please have a selection of fat and thin pillows as in most other hotels . Breakfast was good. A safe should be provided to store necessary documents.

AccorHotels certified review
J. Business - 21/09/2017
« Acceptable »

Lack of tea/coffee making facilities in the room was irritating. Only one lug to charge electronic equipment. Radio stations did not work on TV

AccorHotels certified review
Maeleon Friends - 19/09/2017
« Too basic. Requests not granted. »

Small room with makeshift toilet. Requested for two twin beds from time of booking but was not granted. Also requested for one person city tax for first night but still charged for two. Would have been better with basic facility such as kettle, safe deposit box, luggage rack.

TripAdvisor review
Business - 17/09/2017
« mid level check in, free public transport not offered »

in advance check in (Accor app and mail) available but not implemented at réception desk. upon arrival, nothing ready. free public transport ticket not spontaneously offered at check in at the desk, but just given after request (advertised from Ticino Tourism Board, not even described in the hotel description on Accor)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, many thanks for your review shared on tripadvisor, I'm sorry that the check-in provided didn't meet your expectations. We'd like to inform you that the Ticino Ticket information is haged in the elevator as well as at the front desk. Thare are many information we have to provide at check-in and it can haeppen that a Staff member forgets to offer the Ticino Ticket. We hope to have the chance to better serve you in the future and remain at your disposal for any further information you might require. Kind regards Fabio Zuliani - Assistant Manager

AccorHotels certified review
Anonymous Couples - 16/09/2017

Rapport Q/P correct

AccorHotels certified review
Michael M. Couples - 15/09/2017
« A delightful and welcoming stay.once again »

Once again we have not been in the least disappointed with our stay. Your staff are very efficient;pleasant and very helpful. The only negative comment is that the hotel lift wasn't adequate when several people plus luggage were trying to use it.

AccorHotels certified review
James P. Couples - 13/09/2017
« Great hotel out of city center »

Hotel was prompt, staff was very nice during check in. Room was clean and perfect for what we spent on it. Location was far from the train station, but hotel met all needs.

AccorHotels certified review
Anonymous Business - 13/09/2017
« Waiting »

Long waiting time to check in Clean room - comfy bed Fire alarm at 4:30AM Breakfast ok Parking ok Request invoice by email (not sent automatically nor given at the reception)

AccorHotels certified review
Telis D. Business - 06/09/2017
« Excellent location with friendly and helpful staff »

Welcoming and extremely helpful in organising my room and also my shuttle ride back to the airport the following day.

AccorHotels certified review
Anonymous Families - 04/09/2017
« Adequate, the Ryanair of hotels »

This hotel was fine, but not great. On check-in despite the hotel advertising early checkin at 9am we were turned away at 10:30am and told to come back in an hour (or so). Rooms very sparsely equipped- only one PowerPoint for everything. Bathrooms small and adequate. Bed comfortable. Overall, it's an cheap (by Swiss standards...) hotel fine for folks who just want to sleep.

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