Hotel - Novotel Lugano Paradiso
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Novotel Hotel

Novotel Lugano Paradiso Hotel

Viale San Salvatore 11 
6900  LUGANO - PARADISO
SWITZERLAND

553 reviews
TripAdvisor Rating Based on 553 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  CHF
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  CHF
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying, Nearby)
  • Fitness centre
  • Solarium  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Water skiing (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-00:00
    • Opening hours : Week-end 07:30-00:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 96 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,249 reviews

Our guest reviews for Novotel Lugano Paradiso

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 553 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Chris Couples - 16/07/2017
« A quick stop heading south »

Short drive from the autostrada straight into the garage, quick check-in with the very helpful friendly staff then a pleasant stroll into the town centre. A good night's rest and a good breakfast before heading off.

AccorHotels certified review
Francesco G. Business - 10/07/2017
« My stay at Novotel Paradiso is always a great pleasure  »

At Novotel Paradiso everything is perfect: from staff kindness and helpfulness to wonderful breakfast (the best breakfast I've ever experienced so far..). Rooms are clean.

AccorHotels certified review
A. A. Families - 06/07/2017
« Great service, great room  »

Everything was ready at arrival. The room was lovely and the service perfect.

AccorHotels certified review
Mario Families - 26/06/2017
« great hotel with great service »

everything was perfect. great rooms, great hotel, great pool. Kids loved it. Breakfast was excellent. Service was amazing and especially from the man (I think he was desk supervisor) who welcomed us with cold drink.

AccorHotels certified review
Andrea M. Business - 25/06/2017

Good experience. A horn shoe is missing though. Also, your reception should ask prior taking the room if bathroom with bathtub shower is ok!?! Because to me this kind of configuration is risky as showering in a bath tub. You are not careful this could be fatal!! As Gold member of Accor I will emphasize how important to give such details prior taking the room.

AccorHotels certified review
Thorsten Couples - 12/06/2017
« Great hotel, nice location, enjoyed the stay »

The Novotel in Lugano is a typical business modern business hotel with nice and modern facilities, great breakfast and adequate interior. The lake is about 5 minutes walking, and easy to find. The parking garage has two section reserved for the hotel, you pass the upper part before you get to the lower part, however it is not obvious in the upper part that there is a lower part. A sign "more parking on level 2 below" would be helpful (or maybe I missed the sign).

AccorHotels certified review
Christoph K. Business - 12/06/2017
« Great hotel experience »

I am a regular guest of the Novotel in Lugano and i am very pleased with the service and attention I receive from the hotels team. The nature of my work requires a lot of flexibility, so I might have to change my travel plans in a short notice. I could observe that the hotels management team is trying very hard to meet my requests which I really appreciated. For the recent week, the hotels management found a possibility to accommodate 2 of my team members in a week where all hotels in the city and close vicinity had no availability. The hotel staff is very friendly and attentive. My check in / check out process is very efficient!

AccorHotels certified review
Rahul K. Families - 07/06/2017
« Good place to be in lugano »

Water bottles need to be refreshed daily and not only once during a stay. Don't sell dental KITS... it sounds and feels degraded and that too have to personally go to reception to pay and take them.

AccorHotels certified review
C M. Business - 06/06/2017
« Great Hotel with a pool, that compliments the great Swiss summer weather »

Thoroughly enjoyed the hotel with a great pool, though they could have had better service at the pool area. A little expensive, for the location but not a deal breaker. Staff very helpful. Lovely welcoming drink and snack available at the reception during checkin.

AccorHotels certified review
Varasidhi Families - 05/06/2017
« Wonderful setup and very nicely located »

Very spacious, clean rooms. The front desk were very helpful and friendly (very rare in Europe these days). Great activities for kids, very nicely located, lots of places to eat nearby. Even though a very brief stay it was very satisfying.

AccorHotels certified review
Amit G. Business - 01/06/2017
« Comfortable hotel in a good location »

I have stayed frequently at Novotel Lugano. I just have two recommendations - parking should ideally be free for guests specially Accor members and the breakfast can definitely be improved substantially. Otherwise all OK.

AccorHotels certified review
Hugh M. Business - 01/06/2017
« Excellent hotel »

Very enjoyable stay well appointed room pity about building site view from the room!!

AccorHotels certified review
Anne M. Solo - 29/05/2017
« Wonderful »

Every time after I have stayed with you, i fill this form in. There is nothing new to say. I had a lovely stay in Lugano and your hotel.

AccorHotels certified review
Pradeep Couples - 29/05/2017
« Good »

It was good, however I felt overpriced!

AccorHotels certified review
Robert S. Business - 24/05/2017
« Excellent Service & Friendly Personnel. »

As I travel regularly to Lugano on Business my hotel of choice is the Novotel Lugano Paradiso as it is conveniently located, and has parking and gym / pool for busy executives who need to relax, too. I recommend it to any traveler, as it represents excellent value for money.

AccorHotels certified review
Eithne M. Business - 17/05/2017
« Consistent and very satisfactory »

Very happy with the service and comfort. Suits my requirements for a business hotel.

AccorHotels certified review
Macha Couples - 10/05/2017
« Great Hotel close in walking distance to the city »

Great Location, good breakfast and very clean. Close to San Salvatore for hiking.

AccorHotels certified review
Anonymous Solo - 08/05/2017

I had a great time.

AccorHotels certified review
Anonymous Families - 21/04/2017

we were slightly disappointed to find that there was construction work taking place in front of the hotel upon arrival. we were offered a room on the 7th floor and i asked if it was overlooking the construction work. we were told that it did and were offered what we were told was the only other available room on the 3rd floor. when I asked if it was on the other side I was told yes but not given an answer when I asked if it was better. we decided to take this room as an alternative to the view of the building work and noise. unfortunately when we got to the room we found that this too was also overlooking building work on the other side!! had I known this at the point if booking I probably would have chosen a different hotel. we did not use the pool even though it was a fabulous temperature due to not wanting to listen to the building works looming overhead. we were also woken at 7.30am on one morning due to the continued hammering which was going on. other than this the hotel was fabulous, breakfast plentiful and cleanliness optimum. it was only unfortunate that we were unable to optimize the services offered by the hotel due to the circumstances mentioned.

AccorHotels certified review
Anonymous Solo - 10/04/2017

Lovely modern hotel, spacious room , and great breakfast. However, the bed sheets were very uncomfortable, scratchy and felt cheap--greatly impacting my sleep. For a hotel of this standard and which main purpose is to give you a good night's sleep, this was surprising.

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