Hotel - Novotel Lugano Paradiso
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Novotel Hotel

Novotel Lugano Paradiso Hotel

Viale San Salvatore 11 
6900  PARADISO
SWITZERLAND

580 reviews
TripAdvisor Rating Based on 580 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  CHF
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  CHF
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying, Nearby)
  • Fitness centre
  • Solarium  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Water skiing (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-00:00
    • Opening hours : Week-end 07:30-00:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 96 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,420 reviews

Our guest reviews for Novotel Lugano Paradiso

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 580 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Esam H. Solo - 18/09/2017
« Very good »

It was very good stay

TripAdvisor review
Couples - 12/09/2017
« Very helpful staff »

We only stayed for one night and did not eat in the hotel. The staff on the reception desk were very helpful. Breakfast was good and the staff attentive. I prefer to be given a pot of coffee rather than to have to chase up a second cup.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mjwigmore, Thank you for taking the time to leave this review. We are delighted to read that you appreciated the attentive and helpful staff, and the breakfastbuffet. Concerning the morning coffee if your preference is a pot of coffee you just have to order it and we will served it with great pleasure. We would be glad to welcome you back to Lugano and to our hotel, thank you for choosing Novotel. Kind regards Christian S.

AccorHotels certified review
Pierre O. Families - 09/09/2017
« It was pleasant but welcome not as nice as normal. Normally a drink is offered and there are some appetizers in the bar. »

The breakfast is now really really good. Very impressive. Gets better every time.

AccorHotels certified review
Arnaldo C. Business - 06/09/2017
« stay in Novotel Paradiso Lugano »

It was amazing! and will continue to stay in your hotel as long as travel to Lugano.

AccorHotels certified review
Anonymous Families - 30/08/2017
« Nice hotel for business or pleasure stay »

We enjoed our 4 days very much. The room was very comfortable, breakfast very good, pool nice (except Saturday afternoon- too many kids). The staff was very helpfull. The location is great and we felt very welcome also with our dog.

AccorHotels certified review
Phebian Families - 29/08/2017

Enjoyed our stay. The staff were helpful, the rooms were reasonably sized, and were up to expectation. Although we found the bed a little on the hard side this is not meant as a criticism as we had a great nights sleep. Adequate lighting; nice couch, table and chairs; and plenty of towels, bathmat, and hand towels - very soft and luxurious. the choice for breakfast was excellent. Our only slight grizzle was that fried eggs at breakfast would cost extra; and the strange rule that when we wanted to order a pizza for dinner we had to eat it in our rooms whereas if we had ordered two pizzas we could have eaten them in the restaurant.

AccorHotels certified review
Anonymous Couples - 21/08/2017

8 out of 10 and not 10 out of 10 just because the hotel doesn't have a Lounge. As platinum member, I expected at least something similar.

AccorHotels certified review
Christoph K. Business - 21/08/2017
« My favorite Hotel in Lugano »

Dear Novotel Team, As always i am very pleased about the great service that is offered by the Novotel in Lugano. During my stays the service quality was consistently high and members of staff were very attentive as well as professional. The Novotel team always went the extra mile to accommodate my requests. e.g. there were instances where i was asking for multiple hotel rooms in a busy week and Management as well as the reception team has made it possible for us. This is also the feedback I get when i talking to my friends and coworkers who have stayed at your property. Thank you very much for this great experience!

AccorHotels certified review
Anonymous Families - 20/08/2017
« Asma khalil »

Nice place, suitable for families specially for kids. Location near to lugano leak! :)

AccorHotels certified review
P.o. Families - 12/08/2017
« Very good service, nice location and excellent breakfast! »

Very good service, nice location and excellent breakfast!

AccorHotels certified review
Nicole66 Couples - 10/08/2017
« Great place to stay! »

The hotel is clean and modern. It is located close to "Funicolare" and in a walking distance to the lake too. It has a good quality and a variety of food at breakfast. The staff is very polite and helpful.

AccorHotels certified review
Andrew Families - 08/08/2017
« Everything in a Bundle »

Nice , relaxing, friendly, high spec and great location.

AccorHotels certified review
Anne-liese Families - 04/08/2017
« Excellent »

great place to relax out even with kids. The staff is very welcoming, the breakfast buffet very tasty and on top of all that the open-air pool is fantastic. The location is very practical, just a few steps from the funicular to Mount San Salvatore and the lake with its beautiful promenade.

AccorHotels certified review
Mira Families - 01/08/2017
« Confusing extra bed rules »

Had to buy surprisingly another room because a 15,5 year old was not allowed to use the sofa bed in addition of two adults although two adults and two 15,9 year old would fit the room which does not make any sense! And this happened on my birthday. Breakfast was very good. Two few sun loungers at the pool.

AccorHotels certified review
Nazih Families - 29/07/2017

The staff were nice and helpful.

AccorHotels certified review
André M. Families - 24/07/2017
« Great short family vacation in Lugano »

Great Management of the hotel and feeling like coming and visit friends. Children feel very comfortable too.

AccorHotels certified review
K. Z. Solo - 22/07/2017
« good enough »

no German spoken at reception (on arrival) batteries of TV remote control 'flat' - the same some weeks ago at IBIS City, Munich (staff must be taught to check ! !)

AccorHotels certified review
Will B. Families - 18/07/2017
« Lovely hotel »

Welcoming and high quality stay in a great little hotel which is a credit to Novotel. Room flea. Staff friendly. Facilities high quality.

AccorHotels certified review
Chris Couples - 16/07/2017
« A quick stop heading south »

Short drive from the autostrada straight into the garage, quick check-in with the very helpful friendly staff then a pleasant stroll into the town centre. A good night's rest and a good breakfast before heading off.

AccorHotels certified review
Francesco G. Business - 10/07/2017
« My stay at Novotel Paradiso is always a great pleasure »

At Novotel Paradiso everything is perfect: from staff kindness and helpfulness to wonderful breakfast (the best breakfast I've ever experienced so far..). Rooms are clean.

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