Novotel Lugano Paradiso Hotel 4 stars

TripAdvisor rating 4.0/5 712 reviews
Novotel Lugano Paradiso
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Room 1

Number of guests
Children's age
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Hotel extras

  • Just a short walk from Lake Lugano and Monte San Salvatore

  • Hot deals for families

  • Heated outdoor swimming pool, open May to the end of September, Poolbar and fitness center.

  • Fully-equipped meeting rooms

  • Complimentary high-speed internet (WiFi)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 30.00 CHF
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Solarium (Nearby)
  • Tennis (Nearby)
  • Beach and water sports
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Lugano Paradiso

Viale San Salvatore 11
6900
paradiso
switzerland

Tel: +41919850909

Fax: (+41)91/9850929

Contact email

Check-in from 14h00

Check out up to 12h00

  • Migros - Geretta :   2 + 1 Migros - Geretta

  • By plane

    LUGANO AGNO At 6km / 3.73 miles

  • By plane

    MILANO MALPENSA At 76km / 47.22 miles

  • By boat

    GIRO AL LAGO At 0.2km / 0.12 miles

  • By train

    LUGANO At 2km / 1.24 miles

GPS :45.991389, 8.945278

Our accommodations

Superior Room (no smoking) with double bed and sofa bed

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Superior Room with twin beds

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Executive Room (no smoking) with double bed and sofa bed

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with a double bed for guests with reduced mobility

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

MyRoom by Carmen & Rafal: Ticino room/room with double bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with 1 king-size bed and sofa bed

  • Max. number of persons: x4
  • Area: From 50
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

The GOURMETBAR by Novotel is an informal setting where you can eat simple, tasty, healthy and balanced cooking and enjoy a drink in a friendly atmosphere. BOCO allows you to eat food prepared by three-star chefs at a moderate price.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

Whether you want a quick coffee and croissant, a pre-lunch or dinner aperitif, appetizers or just a refreshing cocktail, the Gourmetbar by Novotel is open daily from 6:30am to midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

During the summer months, our open-air "Poolbar" offers regional snacks and wines, ice creams and refreshing drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 176 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 80 people

Find out more
Novotel Lugano Paradiso Meeting Room

Our guest reviews for
Novotel Lugano Paradiso

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,434 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

712 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.6/5

Anonymous Business - 17/05/2019 AccorHotels certified review

This was a perfect, efficient stay for business in Lugano area.

Dear Guest, Thank you for the friendly review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Christian Schreiner General Manager

Centrally located

Customer review rating 4.6/5

Beatrice M. Business - 15/05/2019 AccorHotels certified review

very good located in town! Kind and helpful employees. Quit and cleen. Parking.

Dear Mme M., Thank you for posting this great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely yours, Christian Schreiner General Manager

Impeccably Clean and Masterfully Managed

Customer review rating 4.6/5

Jms Solo - 13/05/2019 AccorHotels certified review

My experience at The Lugano Novotel was flawless. The decor is minimalist modern and pleasing. The colors coordinate well.

Dear Mme S., Thank you for your friendly review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again to one of our accorhotels hotels in Paradiso. Kind regards, Christian Schreiner General Manager

Efficient, Friendly, Clean, Welcoming

Customer review rating 4.6/5

P. Solo - 12/05/2019 AccorHotels certified review

Excellent welcome, Clean room,

Dear Mr. P., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

great stay

Customer review rating 4.6/5

Yasmin H. Friends - 11/05/2019 AccorHotels certified review

excellent staff nice rooms good location and wonderful breakfast includong wheat free options.

Dear Ms. H., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Good, and above my expectations.

Customer review rating 4.6/5

Brian Families - 09/05/2019 AccorHotels certified review

Room is on the small side. Hotel is clean good with very friendly and helpful staff and cleaners. Breakfast buffet was excellent. Choice was above average, with elegant presentation.

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Schreiner General Manager

Nice, clean rooms and excellent service at front desk

Customer review rating 4.6/5

Peter Business - 07/05/2019 AccorHotels certified review

Bartender was also great.

Dear Mr. S., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Last minute booking for 3 rooms - excellent stay

Customer review rating 4.6/5

Claire Families - 07/05/2019 AccorHotels certified review

Hotel reception is very warm and welcoming. Hotel and rooms are modern and clean. Kid-friendly hotel. Would stay in another Novotel for sure!

Dear Mme R., Thank you for the great review of our hotel. We are glad that you and your Family enjoyed your stay and hope to welcome you again very soon. Best regards from Paradiso Christian Schreiner General Manager
Customer review rating 4.6/5

Urs Couples - 06/05/2019 AccorHotels certified review

Alles war perfekt

Sehr geehrter Herr Jaeggi, Vielen herzlichen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder begrüßen zu dürfen. Mit Sonnigem Gruss aus Paradiso Christian Schreiner Direktor

Very friendly and helpful staff

Customer review rating 4.6/5

Pat Friends - 06/05/2019 AccorHotels certified review

Felt welcomed and at home

Dear Mme S., Thank you for this nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you and your Family again very soon. Kind regards Christian Schreiner General Manager

Very Good

Customer review rating 4.6/5

Anonymous Families - 27/04/2019 AccorHotels certified review

It is our second time in this hotel within a year and it is a great hotel for families. The staff is superb specially Filicy and Alberto who made great effort to make our stay successful.

Dear Guest, Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Christian Schreiner General Manager

Nice, but...

Customer review rating 4.6/5

Anonymous Business - 19/04/2019 AccorHotels certified review

The manager made it difficult at check out for me to leave one big piece of luggage at Novotel. I’m back in 3 days - so I’m not exactly abusing of the luggage storage room. In the end, all was arranged and I was able to leave my suitcases. Too bad it happened at check out because it’s often the experience you remember of a hotel.

Dear Mr. P., I am very much surprised about your comment referent to your Luggage as I was personaly present this morning at your check-out time at the reception and at any time I refuse to keep your Luggage. It will be a pleasure to welcome you personaly back in 3 day's. Thank you again for sharing your experience, and we we take the oportunity to wish you some Happy Eastern. Sincerely, Christian Schreiner General Manager

No late check out no upgrade

TripAdvisor rating 4.0/5

912faustag Business - 14/04/2019 TripAdvisor review

I have a gold card but I could not have any upgrade neither a late check out a 2 pm .in the room there was only a tiny towel and a middle one.At the reception they were not so kind I did not felt absolutely a special gold guest.the room was a very noisy one because was over a building site .of course it was not certainly one of the best.the restaurant was very good and the waiters really kind.

Dear Guest 912 faustag, thank you for posting a comment on TripAdvisor. We are glad to read that you appreciated the Restaurant offer and our Service. As you certainly notified during your stay in our hotel there was a big International Congress on going and that fore an upgrade as so as a late check out was not possible during this dates also we have to mentioned that the upgrade conditions are clearly defined as an up grade is given upon availability. We hope to welcome you soon again for one of your next stay in our Hotel and please don’t hesitate in contacting us in advance under H6776-AM@accor.com in order to check personally the upgrade availabilities for you. Thank you for given the preference to Novotel Lugano Paradiso. Sunny regards Christian S.

Loved the breakfast

Customer review rating 4.6/5

Anonymous Friends - 12/04/2019 AccorHotels certified review

Clean and stylish rooms and amazing breakfast

Friendly staff

Customer review rating 4.6/5

Stan Couples - 09/04/2019 AccorHotels certified review

Good especially Alberto upon check in.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team and specialy with Alberto. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Schreiner General Manager

Excellent welcome, I had a few difficulties to sort out and the reception team couldn't have been more helpful.

Customer review rating 4.6/5

Bryan R. Business - 03/04/2019 AccorHotels certified review

Warm welcome, every assistance was provided to me to make me welcome. I would recommend anyone to stay there.

Dear Mr. R., Thank you for this great review of our hotel. We are glad that you enjoyed your stay, the warm welcome from our staff and we hope to welcome you again very soon. Sincerely, Christian Schreiner General Manager

Very pleasant stay

Customer review rating 4.6/5

Steve Families - 02/04/2019 AccorHotels certified review

Nice facilities, very friendly and attentive staff, super dog friendly hotel! We had our dog with us and felt very welcome.

Dear Mr. R., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you, your Family including Doggy :-) again very soon. Sincerely, Christian Schreiner General Manager

Nice atmosphere

Customer review rating 4.6/5

Romain Families - 01/04/2019 AccorHotels certified review

Good place to relax.

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Christian Schreiner General Manager

Modern and comfortable room. Great breakfast

Customer review rating 4.6/5

Anonymous Business - 26/03/2019 AccorHotels certified review

Very good

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. This will be for sure an encouragement for our team that works every day to make perfect the stay of each guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felice Casafina Assistant Manager

Lugano - not only for business

Customer review rating 4.6/5

Ulrich Business - 22/03/2019 AccorHotels certified review

Stay in Lugano was great , unfortunately for me to short!

Dear Mr.M., Thank you for this nice review of our hotel. We appreciated that you enjoyed your stay and hope to welcome you again very soon and for sure for a longer stay with us. We take the oportunity and wish you a great weekend Sunny regards Christian Schreiner General Manager
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