ibis Lausanne Centre Hotel 2 stars

TripAdvisor rating 4.0/5 1,343 reviews
ibis Lausanne Centre
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+ 17 Services
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 2 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Lausanne Centre

20 rue du Maupas
1004
lausanne
switzerland

Tel: +41213400707

Fax: (+41)21/3400717

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   3 ST-ROCH

  • By plane

    GENEVE COINTRIN At 59.8km / 37.16 miles

  • By train

    GARE CFF At 1km / 0.62 miles

GPS :46.524906, 6.625957

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed measuring 63 x 79 inches (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV

Room with twin beds measuring 31.5 x 79 inches (80 x 200 cm)

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV

Room with 1 double bed (63 x 79"/160 x 200 cm) + 1 single bed (35" x 79"/90 x 200 cm)

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS LAUSANNE CENTRE

Photo non contractuelle / Strictly non binding

24 HOURS

Our guest reviews for
ibis Lausanne Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,793 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,343 reviews

Good location in Lausanne, decent accommodation

Customer review rating 4.4/5

Eve C. Families - 14/08/2019 AccorHotels review

Everything was good. I stayed 2x. Once with a friend and a separate night with family. My only (minor) comment was that one room didn't include a kettle and coffee packets; while another room did. Not sure why the inconsistency.

Dear Evelyn C., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for the difference in the rooms is because the triple rooms are equipped with kettle and the double/twins are not. However, you can always come to the reception to pick a kettle for your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Perfect

Customer review rating 4.4/5

Suriani Couples - 07/08/2019 AccorHotels review

Clean room and friendly hotel staffs.

Dear Suriani A., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Excellent Location/ Friendly Staff

Customer review rating 4.4/5

Paul B. Couples - 19/07/2019 AccorHotels review

Parking is not free Nice Stay Thank you for our Anniversary Sparkling

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre
Customer review rating 4.4/5

Anonymous Friends - 15/07/2019 AccorHotels review

Good service, very nice that I could eat a Pizza at 4 in the morning at the Hotel Bar. My only small criticism is that the window blinds and curtain could not make the room completely dark when I slept in the morning. But otherwise the hotel is good and I can recommend it.

Dear ANDREA B., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Enjoyed our stay in Ibis Lausanne

Customer review rating 4.4/5

Ingrid Couples - 15/07/2019 AccorHotels review

We really enjoyed our stay in Ibis Lausanne. When were made feel welcome when we checked in and the gentleman took time to explained how we best take the bus to the train station etc. Hotel is central and only a short walk to old city. supermarket and shopping centre are also very close.

Dear Ingrid D., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

very convenient place

Customer review rating 4.4/5

M S. Friends - 14/07/2019 AccorHotels review

Friendly reception, swift transactions and a breakfast buffet well worth its price (espresso à discretion)

Dear Marius S., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Decent hotel but bad Bed and non-working AC

Customer review rating 4.4/5

Tzachi Z. Business - 13/07/2019 AccorHotels review

Good: The hotel staff were very welcoming and efficient. Room and bathroom very clean and modern. Bad: Very bad quality mattress that resulted uncomfortable sleep. AC did not really worked - resulted hot and non-ventilated room.

Dear TZACHI Z., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

All was good. except the unfriendly welcome of Vivian

Customer review rating 4.4/5

Ashvin C. Families - 09/07/2019 AccorHotels review

Vivian was not welcoming at all, and was a bit cold, while lacking customer friendliness. she was not rude, but she could and should have been welcoming.

Very happy stay

Customer review rating 4.4/5

Anonymous Business - 07/07/2019 AccorHotels review

I was very happy with my stay. I was on a business trip and the Ibis provided everything I needed for my stay. The staff were very friendly. The breakfast was good and the hotel was in a great location!

Dear KATIE B., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Relaxed and friendly.

Customer review rating 4.4/5

Anonymous Business - 05/07/2019 AccorHotels review

The facilities and rooms were clean and staff were very relaxed and helpful. It was a pleasure to stay.

Dear HANNAHJANE U., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Great hotel in a central location

Customer review rating 4.4/5

Anonymous Business - 04/07/2019 AccorHotels review

Very good. Still not sure the new reception approach works and air conditioning in the rooms needs overhauling as not very efficient.

Dear TIMOTHYMR P., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Excellent

Customer review rating 4.4/5

Nazih N. Families - 02/07/2019 AccorHotels review

Enjoyed our stay in Ibis Lausanne

Dear NAZIH N., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Fantastic Service

Customer review rating 4.4/5

Paul B. Couples - 02/07/2019 AccorHotels review

Friendly welcoming from Check-in to checkout Thank you for a most pleasant stay we had

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

correct

Customer review rating 4.4/5

Anonymous Solo - 01/07/2019 AccorHotels review

good welcoming, but no information provided about internet at the check-in (need to call the reception with mobile phone and not with room telephone as not working) , and no information about the electrical outlet with adaptator needed.

Dear MARIE L., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre
Customer review rating 4.4/5

Anonymous Business - 29/06/2019 AccorHotels review

Cool hotel, good atmosphere. Rooms somewhat old.

Dear JULIEN F., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Nice location, a typical Ibis hotel

Customer review rating 4.4/5

German Business - 29/06/2019 AccorHotels review

This is a typical Ibis hotel, no more, no less. The location is great, only a five minute walk from the city center. Public transportation (which is included!) is not far: 5-6 minutes to the nearest metro station, and even closer bus stops.

Dear GERMAN V., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Good

Customer review rating 4.4/5

Marisela P. Friends - 22/06/2019 AccorHotels review

Had all we needed

Dear MARISELA P., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Great Value, Very Homey Lobby & Friendly Team

Customer review rating 4.4/5

Abdulah Families - 20/06/2019 AccorHotels review

I love Ibis because you know exactly what to expect. In exchange for a small price, you get a comfortable (but small room), an awesome Accor-standard breakfast and warm and welcoming service. The hotel is located in the charming residential and commercial centre of Lausanne.

Dear ABDULAH A., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Fine!

Customer review rating 4.4/5

Ole L. F. Couples - 20/06/2019 AccorHotels review

OK - as expected. Excellent parking. (Only one drink voucher for two people - so, did not use it.)

Dear OLE LAU F., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for the voucher, you could have told us, and we will have changed right away so you could have had the two drinks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre
Customer review rating 4.4/5

S Business - 18/06/2019 AccorHotels review

Special mention for the lady member of staff at breakfast who made all guests feel especially welcome.

Dear Sandra P., , We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre
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