Hotel - ibis Lausanne Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lausanne Centre Hotel

4.0/5 1,277 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 20  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 127 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,995 reviews

Our guest reviews for ibis Lausanne Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,277 reviews
Paris35 Families - 05/11/2018 AccorHotels certified review
« Comfortable, clean and well-located »

I was surprised to find a very new/modern hotel. The staff was super nice, the wifi worked very well and the ground floor café could be used for working. Despite its central location, the hotel was quiet.

Anonymous Friends - 02/11/2018 AccorHotels certified review
« Great and easy »

Very practical with online services for check in and check out. Super service, great place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUDRUN S., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Family - 02/11/2018 TripAdvisor review
« Quick visit »

Great central location when visiting Lausanne. Close to metro station and bus service with a wide variety of restaurants nearby to cater to all tastes. Helpful, friendly staff making clients feel welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Reception team Hôtel ibis Lausanne Centre

Tony C. Friends - 01/11/2018 AccorHotels certified review
« Poor hotel »

Our room was so hot we could not sleep. There was no opening window, no air con and no way to switch off the heating which was on high. The manager said he could no help as the heating was on automatic. He said that he had received many complaints from guests during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir C., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hôtel ibis Lausanne Centre

Kun Business - 31/10/2018 AccorHotels certified review
« Nice »

Good hotel.

Anonymous Solo - 30/10/2018 AccorHotels certified review
« perfect »

perfect

Sencer K. Friends - 25/10/2018 AccorHotels certified review
« Sales marketing »

Good value and standard services

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

David L. Couples - 23/10/2018 AccorHotels certified review
« Mr l. »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID l., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Bn Couples - 23/10/2018 AccorHotels certified review
« Very friendly staff »

Very friendly staff, unfortunately the room was too hot but the staff sympathised as the heating could not be adjusted to the unseasonably warm weather.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA N., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Anonymous Business - 21/10/2018 AccorHotels certified review
« Great as always »

I always stay here when working, great staff who will do anything for you makes me return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICKI L., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Ketty Families - 18/10/2018 AccorHotels certified review
« Room is too small for the price you pay »

The staff is very kind and helpful. However, we (two adults and a baby) stayed two nights in a room where we could hardly move and put our luggage. For the second night we even paid more than double of the price of the first night (the same price as for a 4 stars hotel, to be clear), which is extremely expensive for a two stars hotel. When I booked to stay for 2 nights, I didn't expect the size of the room to be so small. So I could not cancel the second night once I arrived for the first night. This is following around people!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ketty I., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception team Hôtel ibis Lausanne Centre

André P. Business - 16/10/2018 AccorHotels certified review
« A pleasant stay »

Well situated, comfortable, quiet in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre P., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

K B. Business - 15/10/2018 AccorHotels certified review
« Lovely Hotel with Comfortable Beds and Clean Rooms »

A bunch of friends stayed here for a conference, and it was a great experience. Clean, comfortable beds and nice, clean bathrooms are important to me and Ibis Lausanne Centre delivered both. I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen B., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Zz Couples - 15/10/2018 AccorHotels certified review
« Great hotel to stay »

Check-in and checkout very smooth,helpful staffs. Would be great if there's a small fridge. Definitely will come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZHIPAN Z., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Visitor Business - 15/10/2018 AccorHotels certified review
« Great staff, good location, clean room. »

All good, except: not very comfortable for working on a laptop at a desk; not a lot of outlets; fairly "bleak" room. All said, I still had a very good experience and your staff's knowledge and friendliness helped a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc S., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Adrian Business - 11/10/2018 AccorHotels certified review
« Good location, friendly staff, but I was disappointed by the price level »

I found it quite unreasonable that the price was so high during the trade show that I attended. After the trade show ended, the price/day dropped by 30%. Also, the fact that the hotel is not part of the Accor loyalty program is unfair as that is one of the reasons I chose Accor locations for my business trips. I will chose to book another location next time I visit Lausanne as I feel that the hotel policy was unfair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Our hotel is part of the loyalty program, and your card was indeed used for the reservation, you will soon get your loyalty points for the stay. We hope to welcome you back to our hotel very soon! Sincerely, Reception team Hôtel ibis Lausanne Centre

Brenna H. Business - 05/10/2018 AccorHotels certified review
« It was comfortable and convenient. »

Overall my stay was good. I was in Room 131. I did notice that there was a new carpet order that was a bit overpowering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRENNA E H., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Peter Couples - 03/10/2018 AccorHotels certified review
« good hotel for short stay »

good hotel and convenient for metro ideal for short stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER K., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Marco T. Families - 25/09/2018 AccorHotels certified review
« Good location of the hotel, very biz oriented accommodation. »

Very good experience overall. only minus the late cleaning of the room. The day of the check-in our room was not ready/cleaned until after 4pm, even if we have a little kid with us. The day after we left the room at 7am because we had to go to the hospital nearby very early in the morning and back only late afternoon. also in this case rooms were not cleaned at 4pm. Understood we forgot to put the "clean my room" ticket on the door but....

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCO C., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

Lance C. Business - 25/09/2018 AccorHotels certified review
« Long stay High satisfaction »

The location centrally in the high area of the town was good with access to the old town simple. Parking was available by the hotel and was easy. The reception was a little different being 'independent' from the front desk but worked well. Breakfast was very good with a wide choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN M., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team Hôtel ibis Lausanne Centre

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