Hotel - Novotel Hong Kong Nathan Road Kowloon
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Novotel Hotel

Novotel Hong Kong Nathan Road Kowloon Hotel

348 Nathan Road  Kowloon 
  HONG KONG
HONG KONG

4,689 reviews
TripAdvisor Rating Based on 4,689 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living.

  • 389 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 45 connecting rooms
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,088 reviews

Our guest reviews for Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,689 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 17/08/2017
« Extremely well looked after. »

We loved our room and all the extras that came with it and would very much recommend to our family and friends. All the staff were extremely helpful and lovely could not fault them at all.

AccorHotels certified review
Narumon T. Friends - 16/08/2017
« Great hospitality. »

Great place with nice staffs, very convenient location, nearby MRT easy for moving around, surrounding by great food and shopping areas.

AccorHotels certified review
Dan Couples - 15/08/2017
« Good location »

Location was good, breakfast was excelent, staff great. Wifi was also good. Hotel is starting to get a little dated.

AccorHotels certified review
Preena Families - 14/08/2017
« Good »

Stay was good. It was located in Prime location. Service also was good. Overall a good experience.

AccorHotels certified review
Ranjeev R. J. Friends - 14/08/2017
« my stay was comfortable »

location was good,

AccorHotels certified review
Kate Couples - 14/08/2017
« Comfortable and pleasant. »

We thoroughly enjoyed our time at the Novatel. We stayed on the Executive floor and loved visiting the lounge in the evenings. Yoko was particularly attentive and extremely helpful in helping me source a Nail Salon which was the only one that specialized in my nail product!!

AccorHotels certified review
Shannon C. Couples - 14/08/2017
« Great location with friendly helpful staff »

the lounge had an excellent choice of options. the location was perfect for what we were looking for as a short 1 night stay. everything was clean and modern.

AccorHotels certified review
Michael Business - 14/08/2017
« Pleasant stay and centrally located. »

Very convenient located hotel near MTR and access to airport. Very well supplied buffet for both breakfast and lunch. Courteous and helpful staff. One of the better Novotel. Having said so, the hotel could need a shine up. Dated and dark rooms, worn out carpets in the hallways, I was on the Excutiive floor, and lacking somewhat the modernity that new hotels in the city have.

AccorHotels certified review
Smueul G. Couples - 14/08/2017
« Experience »

Clean comfortable and frendly

AccorHotels certified review
David Couples - 13/08/2017
« Great stay »

A very comfortable hotel with some great staff

TripAdvisor review
Couples - 13/08/2017
« nice location »

Had 2 nites with promotion rate inc 2 breakfasts. All is good except toilet as water didnt go well thru any drains neither sink or bath. Nice service and good location. Recommend this hotel and also try to book in advance to get the lowest rate :)

AccorHotels certified review
Jim Couples - 12/08/2017
« Nice room, real l y enjoyed the 15th floor lounge »

The check in good, staff friendly, the lounge for snacks and drinks was very welcoming, it was the location and lounge area and amenities originally that attracted us, when booking back in Sept.16.We met one evening with Yoko Leung, she was so helpful, what an asset to the company, overall experience really good.The lounge gave oportunity to talk with other travellers at leisure after a very busy 16 tour of China.

AccorHotels certified review
Anonymous Families - 12/08/2017
« Simply wonderful!! »

The hotel staff were very courteous and welcoming from the moment we arrived. After a long overnight flight, tired and hungry, staff kindly accommodated us with an earlier check in and access to our clean & quiet room.

AccorHotels certified review
Anonymous Business - 08/08/2017
« It's a stay that meet expectations. »

Nothing unique. Some small things that left an impression: 1) Welcome chocolates are melted and stuck unto the plate. Nothing was done to it or changed over 2 days. 2) Lift system: It's hard to know which lift is here or soon to be opened. The notification doesn't seem loud enough to hear with background noise. 3) Lift buttons has no tactile feel. Have to press several times. 4) No conditioner nor razor nor cotton buds etc. Toiletries are as basic as IBIS hotels. 5) Concierge isn't pro-active. They were just standing behind counter all the time chatting among themselves. 6) Lost and Found replies quickly and would hold my item for next 3 months. Thumbs Up.

AccorHotels certified review
Manoj S. Families - 08/08/2017
« very nice hotel »

it was very nice staying back at this hotel the people are nice, rooms are up to date, wifi very powerful, breakfast in restaurants is very nice and they also have vegetarian dishes too, bathroom is very clean

AccorHotels certified review
Tim C. Couples - 07/08/2017
« Arrival and departure need improvement »

We arrived at the hotel at 9am after a 12 hour flight and were advised that although check in was not till 2pm the staff would have our room ready at 12pm. We went for a walk and returned to wait in the reception area at 11.20am but staff at the counter did not call us and we had to ask at 12.10 if our room was available. After along flight bed rest is very welcome. Our departure flight from Hong Kong was at 11.15pm. We checked out at 8am and left our bags with the Conserge. When we returned to the hotel at 6pm to change for the flight and finish the bag packing we asked if there was a room to change in but had to do this in the toilets outside the dining area. It is very disappointing that a hotel as large as Novotel does not have a changing area for either incoming or departing guests.

AccorHotels certified review
Michael G. Couples - 07/08/2017
« My overall experience stay at your hotel was very average. »

Your check in and check out procedures need to be far better than what you offer. the day I was checking out there was a large line but certain staff seem to assist Chinese guest that just walked up and push in front of everybody in line, after sending foreign guests to the back of the line. When confronted the staff member involved I believe was quite rude. Once I requested to speak to the Manager several other guest requested the same. When the manager approached me to calm me down, then tried to move me to the front of the line, which I refused as all I wanted was that guest standing in line be processed in order and not have guests who push in to be processed due to their race before other guest in line. 1 guest wanted a new key to his room as the original didn't work. I paid for an upgrade of $660 HKD per night for 6 nights and the was told that someone paid $450 HKD per night. The guest managers at the lounge were very nice and helpful. 1 of your guest manager's went out of her way to try and make our 25th Anniversary Holiday very pleasant. If I could remember her name I would love to say thank you very much for your advice help and service.

AccorHotels certified review
Santino Business - 07/08/2017
« Very friendly staff, good clean rooms, great breakfast. »

My only complaint is that on 2 recent stays, my room number was not included on the breakfast list when arriving at the restaurant, Not sure if this is because I checked-in at 5am (having paid for the whole night's accommodation) but the process should be rectified.

AccorHotels certified review
Anonymous Couples - 07/08/2017
« Good »

The hotel is located in a good location

AccorHotels certified review
Thom. Business - 07/08/2017
« Excellent service. Highly professional staff. »

Comfortable, efficient and enjoyable.

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