Novotel Hong Kong Nathan Road Kowloon Hotel 4 stars

TripAdvisor rating 4.0/5 5,701 reviews
Novotel Hong Kong Nathan Road Kowloon
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Hotel extras

  • The only International 4-star hotel in Jordan Yau Ma Tei

  • 2-mins walk from Jordan MTR station, 3 MTR stops from Central, HKCEC & Ocean Park

  • Tsim Sha Tsui shopping areas and the Star Ferry are approx 10-25 mins walking distance

  • Michelin starred, Dim Sum & local cafes/restaurants are just streets away

  • Kowloon High Speed Rail, China HK Ferry to Macau approx 10 mins from hotel by car or minibus

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Outdoor tennis court (Nearby)
  • Boat excursions
Business services
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

All guests can enjoy free Wifi in our rooms and public areas up to 8 devices.

Hotel location

Novotel Hong Kong Nathan Road Kowloon

348 Nathan Road
Kowloon

hong kong
hong kong sar, china

Tel: +85239658888

Fax: (+852)39658833

Contact email

Check-in from 14h00

Check out up to 12h00

  • A21 CITYFLYER AIRPORT BUS :   A21 Stop no. 10

  • BUSES ON NATHAN ROAD :   Bus no.2/ Bus no Star Ferry Bus Terminus

  • JORDAN MTR STATION :   Tsuen Wan Jordan Station/B1/B2

  • By plane

    HK International Airport At 31km / 19 miles

  • By plane

    HONG KONG INTL AIRPORT At 30km / 18.64 miles

  • By boat

    China Hong Kong City At 2km / 1 miles

  • By boat

    Star Ferry At 1km / 1 miles

  • By train

    Hung Hom Railway At 2km / 1.24 miles

  • By train

    Hung Hom Station At 2km / 1 miles

GPS :22.307148, 114.171702

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Our 389 room hotel offers 5 room types. Family rooms are now available for up to 4 adults and 2 children. Accommodation and buffet breakfast are free for up to two children under the age of 16 staying in the same room as their parents.

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Room with Twin Beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Deluxe Room with Twin Beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Premier Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Premier Room with Twin Beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

One-Bedroom Executive Premier Suite

  • Max. number of persons: 3
  • Area: From 48
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Located on the 1st floor, The SQUARE provides International and Asian style cuisines in a relaxing and cosy ambiance. Daily buffet breakfast, lunch and dinner, healthy options for kids, as well as an a-la-carte menu with organic items are available.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TASCA BAR

Photo non contractuelle / Strictly non binding

Modern surroundings with a relaxing and calming atmosphere. Afternoon tea, special lunch and dinner menus, happy hour available daily. Bar snacks and seasonal promotions available. Try our Tacos & Fish n Chips Mini Buffet for HKD 88 & HKD 128 per person!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,176 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

5,701 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

very very very friendly staff....... we loved it

Customer review rating 4.4/5

Charmaine C. Families - 12/08/2019 AccorHotels review

From the moment we entered the hotel we were greeted with the most friendliest staff who made my daughter (5 year old) feel like the most important thing there...... and then they did this every day of our holiday The room was cleaned thoroughly each day and the breakfast buffet was delicious..

Dear Charmaine, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will be delighted that your family enjoyed the stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Outdated hotel with unfriendly staff

Customer review rating 4.4/5

Calvin L. Couples - 10/08/2019 AccorHotels review

The hotel room that I stayed in was 908. Everything was barely okay. The room was clean. The cleaning ladies were friendly. However, the room needs some better maintenance. The windows were dirty, I almost couldn't see through the windows and look at the outside, I couldn't tell if the weather was good or not, it was that bad. Some of the furnitures have started peeling and chipping, they look a bit old and outdated. And about the staff... in the middle of one night, the light cover under the TV shelf came off and made a loud noise and woke us up. I called the Assistant Manager, I told him what happened, but he didn't show any concern or feel apologetic. It was good that someone came quickly to fix it, but I didn't feel cared for during the whole process. I didn't complain about it because it wasn't a long stay. I have stayed in other Novotels before, and I will be staying in another one later this month. I can say my stay at your hotel wasn't up to my expectations of Novotel.

Amazing

Customer review rating 4.4/5

Paul S. Business - 10/08/2019 AccorHotels review

From the moment I arrived the young lady that check me what very welcoming and helpful I thought I was looked after like a vip

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

No issues at all

Customer review rating 4.4/5

Suzie Couples - 10/08/2019 AccorHotels review

Was very good staff friendly bar and resturant was good. No issues at all.

Dear Suzie, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

efficiency and tranquility.

Customer review rating 4.4/5

William Y. Families - 10/08/2019 AccorHotels review

checking in/out was a breeze, very efficient. The room was clean and nicely appointed with a little extra space than most hotels. Location cannot be more convenient. Good WIFI, and nice toiletries.

Dear William, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Mrs Kerry S.

Customer review rating 4.4/5

Kerry S. Business - 07/08/2019 AccorHotels review

The staff were friendly and helpful. The food was good.

Dear Kerry, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

one of the most pleasurable experiences ever

Customer review rating 4.4/5

Stuart G. Business - 07/08/2019 AccorHotels review

friendly & polite staff. Clean rooms. Overall it was a pleasurable place to stay

Dear Stuart, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will be delighted to read that you had a pleasurable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

One of the best hotel in the world.

Customer review rating 4.4/5

Saowaluk F. Families - 06/08/2019 AccorHotels review

From first stepped in to Novotel Kowloon it was so happy and all was officially. The duty manager(Cathy) was wonderful , members of staff were friendly and lounge staff (Katherine) was professional and friendly. Loved everything in this hotel.

Dear Saowaluk F., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am delighted to read such an amazing review. The whole team including Cathy and Katherine will thrilled to read that you have enjoyed your stay so much. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Nice hotel, great staff, good rooms and services, good location

Customer review rating 4.4/5

Eddie A. L. B. Couples - 05/08/2019 AccorHotels review

This is the second year we have stayed in your hotel, both times on the Premium Lounge floor, level 15. The staff there welcomed us back like 'family', notably Katherine and Yoko and we met a new staff, Zoe, also very nice and the young man who assisted from the kitchen and ensured all food and drinks were stocked. Downstairs reception staff very helpful and a special note of thanks to 'Jimmy' at the Concierge desk. Our room was large enough for our needs and well appointed. Hotel restaurant offers a great breakfast selection of both Asian and Western food. Hotel location good, just a short stroll to Jordan subway or pleasant stroll down to Tsim Sha Tsui, for waterfront, museums and shops, and hotel virtually adjacent to 'Temple St. Night Markets', and not far from the Jade Market and within walking distance (or subway) of Sim City for tech needs. Enjoyed our stay, would stay again.

Dear Eddie And Linda B, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff including Jimmy, Yoko and Katherine. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Comfortable stay with all needs met

Customer review rating 4.4/5

Anonymous Business - 05/08/2019 AccorHotels review

Room comfortable. Bar service friendly as were all staff. Breakfast ok. Late check out appreciated.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

The Staff and Location was fantastic

Customer review rating 4.4/5

Caesar A. Business - 05/08/2019 AccorHotels review

I travelled from China and had one night in the Novotel Nathan Road Hong Kong. Arrived to the hotel and was advised that I was upgraded to the business floor. The Service from the staff member who checked me was excellent and all the staff were helpful. I really appreciated the service and the welcome smile. I will back to the hotel again

Dear Caesar, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Another Awesome Stay at Novotel Kowloon

Customer review rating 4.4/5

Alex T. Business - 04/08/2019 AccorHotels review

Novotel Kowloon is always my preferred hotel either for business trip or personal trip. First, the hospitality and the excellent services especially Katherine at the Executive lounge has never failed to impress me. Great personality and professionalism shown by her ! Second and third will be the strategic location and surrounded by all the delicious foodie.

Dear Alex, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. It is always a pleasure to receive positive feedback. I will share your comments with our team, and Katherine, who will be delighted to read such amazing comments from a Platinum Le Club member. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel McKeown General Manager

Good sleep. Bad breakfast

Customer review rating 4.4/5

Nitinai Families - 04/08/2019 AccorHotels review

We love your big room, clean, comfortable, good service and good location. But the breakfast is bad and expensive.

Dear Nitinai, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team regarding the poor breakfast experience; please accept my apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Excellent

Customer review rating 4.4/5

Rogee Business - 03/08/2019 AccorHotels review

Only two nights but easily stay longer. Clean spacious room and friendly staff.

Dear Roger, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will delighted to read your feedback from a Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Great location and facilities

Customer review rating 4.4/5

Andrew Solo - 03/08/2019 AccorHotels review

Brief one night stay-over. Great location, handy access to the markets and transport. Very comfortable quiet room.

Dear Mr. R., Thank you for take the time to review your recent stay. I am delighted to hear you enjoyed your stay in all aspects, specially the great location and Neighborhood. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Best Regards, Yoko Leung Guest Services Manager

relaxing stay

Customer review rating 4.4/5

Sunshine72 Couples - 03/08/2019 AccorHotels review

good service at reception good food selection at breakfast good beds

Dear sunshine72, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

An oasis in busy Hong Kong with amazing service and big smiles from all staff.

Customer review rating 4.4/5

Dr J. H. Couples - 03/08/2019 AccorHotels review

We loved the location and felt very safe. I want to recommend Yoko to the management. She is an absolute gem and was totally supportive ,friendly and a problem solver supremo.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our Yoko. I will share your comments with my team and Yoko as I am sure they will be delighted to read your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Great hotel great staff great location

Customer review rating 4.4/5

Russell A. Couples - 03/08/2019 AccorHotels review

This is the third year in a row we have traveled to HongKong and each time we have chosen to stay at Novotel Nathan road Kowloon due to the location hotel and great staff lead by Yoko. We have always found the staff friendly the rooms clean and comfortable and the food at the eatery’s there fresh tasty and a good selection, if there was one thing I would fault and it was only this stay it would be be wi fi continuing to drop out but other than that Novotel Nathan road is still a great place to stay.

Dear Russel, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff and Yoko. I will share your comments with my team regarding the WiFi issues; please accept my apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Nice hotel in good location

TripAdvisor rating 4.0/5

bookstamper88 Friends getaway - 03/08/2019 TripAdvisor review

I keep coming back! Is it the best hotel I ever stayed at “no”.... but for a Novotel it is well located, clean and the staff do everything to make sure that have a pleasant stay! Breakfast buffet has plenty of choice! The staff in the Exec Lounge have always looked after me as well as the Guest Relations Manager! It must be pretty good... I keep going back 😬👍🏻

Dear bookstamper88, Thank you to take the time to review your stay. We are happy that you enjoyed the experience and thank you for your loyalty to the hotel. We look forward to welcoming you back again soon. Kind regards, Daniel McKeown General Manager

We felt very spoiled staying at your hotel.

Customer review rating 4.4/5

Stephen F. Couples - 02/08/2019 AccorHotels review

We were very lucky guests- we were upgraded to the 15th floor and we were able to have afternoon tea and drinks in the lounge on the 19th floor - free of charge. We were also allowed to check out of our room at 4pm. The reception staff were fantastic as well as the luggage area where they safely looked after our bags and found a taxi for us and negotiated a fare for us (during the typhoon).

Dear Mr. F., Thank you for the amazing review and comments. It’s always a pleasure to read that you were happy with the positive service experience and the hospitality provided by our Receptionist also the Premier staffs on the 15th Floor. Please be assured that I will share your compliments with the rest of the team to encourage them to keep up with the good work. We are looking forward to welcoming you again for another great visit. Best Regards, Yoko Leung Guest Services Manager
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