Hotel - Novotel Hong Kong Nathan Road Kowloon
Novotel Hotel Novotel Hotel

Novotel Hong Kong Nathan Road Kowloon Hotel

4.0/5 5,507 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living.Perfect for all your needs.

  • 389 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 45 connecting rooms
  • Extra bed in room for child
  • Extra Bed/Rollaway Bed
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 6,409 reviews

Our guest reviews for Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,507 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Getaway746759 Couples - 18/02/2019 TripAdvisor review
« Convenient location, top notch service »

Clean rooms, very convenient location, and friendly staff. Little oasis to take shelter from the shopping, food and crowds of Kowloon and Mongkok. The porridge stall in the hole in the wall opposite is pretty good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Getaway746759, Thank you for your review of your recent stay. We are delighted with your comment and positive feedback regarding your stay. We hope to welcome you back again soon. Kind regards, Daniel McKeown General Manager

Solo travel - 16/02/2019 TripAdvisor review
« Room is small for 4 star Hotel »

The hotel is clean and I like the pillows and bed so comfy. But the room is too small for 4 star Hotel. The receptionist has a poor customer service for this type of hotel they don't smile and not so accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jocelyn A, Thank you for your review, please accept my apologies for the lack of attention and service provided during your stay. Thank you for your positive feedback around the hotel cleanliness and the room. We do hope that we are able to welcome you back for an improved visit. Sincerely, Sanki Lau Guest Experience Manager

Graham T. Couples - 13/02/2019 AccorHotels certified review
« Very enjoayable with good facilities and service »

Staff were courteous and attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Family - 13/02/2019 TripAdvisor review
« Big Rooms but getting old »

Very good location and in average bigger rooms than else in HK. Unfortunately the hotel needs urgently a facelift as it is getting old. Seems it was neber renewed since it was buildt.In my opinion not the ususal standard for a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Navigate16400761783, Thank you for your feedback regarding your stay and please accept my apologies that you have not enjoyed your stay with us. Thank you for your positive comments in regards the location and room size. We do hope that we can welcome you back for an improved visit the next time you visit Hong Kong. Kind regards, Daniel McKeown General Manager

Sandy T. Business - 12/02/2019 AccorHotels certified review
« OK hotel with good location »

Cleanliness - 6.5 (Bedding ok. Bathroom drain old and a little dirty. Carpet and floor got little dusty during my 2 weeks stay at the hotel room. Professionalism - 8.5 Location - 8 Furniture and room space - OK - 7.5

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am happy to hear your positive comments around the location and the service from the staff. Your constructive feedback around the room condition is well noted. I have covered your feedback with the relevant manager to ensure that we use this as an encouragement to improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

M N. Couples - 12/02/2019 AccorHotels certified review
« Perfect Stay »

Friendly Staff. Front Office Manager - Wing care about what Guests' need. He is a Star for Hotel Industry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M N., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our Wing. I will share your comments with him as I am sure he will be delighted to read such positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Pam Friends - 09/02/2019 AccorHotels certified review
« Wonderful walkable location »

Clean, convenient, great price and awesome buffet breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff and the location. I will share your comments with my team who will delighted to read such wonderful comments from a Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Steven L. Couples - 08/02/2019 AccorHotels certified review
« Good location. Good check in reception. »

Very happy to have good front desk check-in male staff recommendated upgrade to club floor and totally enjoy the facilities & perks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our reception staff and club lounge service. I will share your comments with my team who will delighted to read such wonderful comments from our valued guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Radinal Families - 07/02/2019 AccorHotels certified review
« Great »

the hotel is very comfortable, access to mtr and bus is very close ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects.,especially service from our staff and the location. My team will delight to read such a wonderful comment from our valued guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Rob F. Business - 06/02/2019 AccorHotels certified review
« Consistency is key »

The same as it ever was - and even without Hannah there, I am still looked after and feel welcomed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your loyalty and comments regarding your stay at the to Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team who will delighted to read such wonderful comments from a Platinum Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Andreas Couples - 06/02/2019 AccorHotels certified review
« Wonderful stay »

It was a very pleasant welcome, we were upgraded to VIP level, and when the reception noticed that we are on honeymoon we got really spoiled, including free drinks and a bottle of wine in our room. Breakfast was really good and room very nice and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our reception staff. I will share your wonderful comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for staying with us for your special occasion and sharing your wonderful experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Bess R. Couples - 05/02/2019 AccorHotels certified review
« Mrs »

The hotel is clean,room is spacious. Staff are extremely nice to mention Katherine very accomodating,Joe Ma,Lui Man Chun both assistant front office Managers made sure they gave us the best accommodation while in Novotel.This hotel is highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from Katherine, Joe and Manchun. I will share your comments with them and my team who will be delighted to read such wonderful comments from our Le Club members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Nimmareeya N. Families - 03/02/2019 AccorHotels certified review
« Good service »

Very good service and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Y., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team who will delighted to read such wonderful comments from a Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

D K. Families - 03/02/2019 AccorHotels certified review
« Great location, reasonable price, good overall hotel »

This was my third visit to this hotel. We choose Novotel Nathan for the location. It is close to Jordan MTR, the Temple St night markets, and easy access to bus to the Star Ferry. The breakfasts are very good standard, the rooms are always cleaned and fresh towels daily. The Concierge was very helpful with providing directions and wrote an address in Chinese for us to help with a taxi ride. Recommend this hotel to many people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff and the location. I will share your comments with my team who will delighted to read such wonderful comments from our Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Stuart A. Couples - 03/02/2019 AccorHotels certified review
« Great Hotel with good service, food and excellent Lounge experience »

Katherine was an excellent host. Made us feel welcome and was great to chat with. We really enjoyed your hotel, the food, the staff and especially the Club Lounge which is excellent value. Please pass our regards to Katherine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from Katherine. I will share your comments with her and my team who will be delighted to read such wonderful comments from our Silver Le Club members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Amanda W. Families - 02/02/2019 AccorHotels certified review
« Impeccable standard that was both professional and personalised. »

Was a highlight in my Holiday. The location of the hotel. The standard of the rooms and service. The staff friendly and professional. The extra mile Yoko and the Floor 15 staff went to for my Mothers 80th Birthday (the reason for our trip to Hong Kong this time) and the joy and delight it brought her.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from Yoko and premier lounge staff. I will share your comments with them and my team who will delighted to read such wonderful comments from our Le Club member. Thank you again for staying with us for your special occasion and sharing your wonderful experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Couples - 02/02/2019 AccorHotels certified review
« Very good hotel fulfilling our needs in Hong Kong »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team who will delighted to read such wonderful comments from our valued guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Families - 02/02/2019 AccorHotels certified review

Easy to understand website The reception service is very good Room service is very good The point, knock the blackboard!!!The breakfast buffet service, with the exception of the omelette service, was excellent. Bloodshit!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay with positive comments around the service from reception team. Your constructive feedback around the omelette service from breakfast is well noted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Families - 01/02/2019 AccorHotels certified review
« Pleasant stay »

We stayed for 2 weeks. We had a very good and friendly cleaning lady during our stay. The buffet breakfast was high quality. The only downfall was the gym was under maintenance for the whole duration of our stay. It would have been nice to offer a few vouchers to a nearby gym as some compensation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our housekeeping and restaurant. I will share your comments with my team who will delighted to read such wonderful comments from a Silver Le Club member. However, I am truly sorry due to the outside factors that the gym room is temporary closed during your stay; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Families - 31/01/2019 AccorHotels certified review
« great »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. U., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects. My team will delight to read such a wonderful comment from our Le Club Member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

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