Hotel - Novotel Hong Kong Nathan Road Kowloon
Novotel Hotel Novotel Hotel

Novotel Hong Kong Nathan Road Kowloon Hotel

4.0/5 5,391 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living.Perfect for all your needs.

  • 389 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 45 connecting rooms
  • Extra bed in room for child
  • Extra Bed/Rollaway Bed
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,926 reviews

Our guest reviews for Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,391 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 12/11/2018 TripAdvisor review
« Excellent »

My trip was wonderful because your stuff was treating us like kinds.The hotel was clean and the rooms were top because the beds were so comfortable and we slept very well.Next time l will come and stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Babacar D Thank you so much for the wonderful review and to take the time to highlight the wonderful service that the team has provided during your stay. Thank you again for sharing your experience, we look forward to making you feel welcome again soon. Kind regards, Sanki Lau Guest Experience Manager

Anonymous Business - 10/11/2018 AccorHotels certified review
« Good »

Was good, really enjoyed my birthday cake!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially the birthday cake from our team. I will share your comments with my team who will delighted to read such a wonderful comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Business - 10/11/2018 AccorHotels certified review

Last coments I did about braekfast. but this time much more selection and chiece. thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. y., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially the improvement in the restaurant. I will share your comments with my team who will delighted to read such wonderful comments from a Gold Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Liz Couples - 09/11/2018 AccorHotels certified review
« Excellent compared with some hotels we stayed in. »

We appreciated the very quiet room as it was very noisy outside. We appreciated the clean room and large comfortable bed and the excellent service. The breakfast was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team who will delighted to read such wonderful comments from our valued guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Couples - 09/11/2018 AccorHotels certified review
« Good »

Novotel is a good Hotel but i would like next time get more attention, some staff are not really friendly and Breakfast buffet needs more options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G. , We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay with positive comments of the hotel. Your constructive feedback around the staff friendliness and breakfast in the restaurant are well noted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Renlee Families - 09/11/2018 AccorHotels certified review
« Good Location. »

Location of Hotel is convenient. Front Office staff were very helpful and pleasant. Breakfast was not the best among all the Novotels that I have stayed. Bed was nice but pillows were too soft for my liking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team who will delighted to read such wonderful comments from a Gold Le Club member. Your constructive feedback around the breakfast is well noted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Sh. K. Business - 08/11/2018 AccorHotels certified review
« Front Desk officer friendly and helpful »

would like to give high recommendation on your front desk officer which is a lady. she was very helpful and trying her best to arrange a room close to lift as i am travelling alone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our front desk staff. I will share your wonderful comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Nanwai A. P. Couples - 08/11/2018 AccorHotels certified review
« aboce average »

clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Ron Couples - 08/11/2018 AccorHotels certified review
« We had a great time. The staff was incredible. »

Our experience was one of the best we have ever had from anywhere else in the world. Iris Leu at the tour desk was incredible and so thorough. It was a delight working with her. She is worth so much to your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from Iris. Even though Iris is from out source travel agent company but I will share your wonderful comments with her in person. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

David Y. Couples - 07/11/2018 AccorHotels certified review
« Ver6 happy pleasant stay »

Great location with happy friendly staff. The rooms were clean and up dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. y., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff and the hotel location. I will share your comments with my team who will delighted to read such wonderful comments from a Silver Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Jules Business - 07/11/2018 AccorHotels certified review
« Great place to stay in Kowloon »

Staff were very helpful and attentive. Really appreciated the upgrade, it really made our stay extra special. Was a lovely quiet stop in a busy trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff and the upgrade surprise. I will share your comments with my team who will delighted to read such wonderful comments from a Silver Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

M H. Couples - 07/11/2018 AccorHotels certified review
« Satisfied. »

Overall experience was positive but not outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Lynette F. Friends - 07/11/2018 AccorHotels certified review
« Disinterested and lack of staff. »

Previously stayed there 3 years ago. Wonderful experience and staff. I recommended friends to stay there which they did. This time, breakfast was a nightmare. Had to find own seats which was difficult as vacant ones were dirty. 1 of the coffee machines breaking down constantly. Coffee area dirty. Tried to find staff to refill coffee beans etc. Food and plates running out. Chasing cutlery. Appeared very understaffed. The singer no longer in bar (cost cutting we were told). Usually we spend money on food/drink and enjoyed entertainment. This time, didn't bother. Happy hour - drinks were half the size of full priced wine so therefore not two standard drinks but one. Or room was upgraded but still shabby. Our cleaning lady though was fabulous and helpful. Whole experience was very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am truly sorry to read your displeasure at the restaurant service that you have received. I have covered your feedback with the relevant manager to ensure that we use this as an encouragement to improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sanki Lau Guest Experience Manager

Ronald K. Families - 07/11/2018 AccorHotels certified review
« Great experience and we really felt us a VIP »

We were on the top floor with complementary advantages, but our room was very noisy because of the machines on the roof (room 1513). After complaining, the manager made the right decision to switch the machine off so that we had a peaceful rest of our further stay at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team who will delighted to read such a wonderful comments from you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Tamar Couples - 07/11/2018 AccorHotels certified review
« special treatment for one day »

we were in hong kong for 24 Hr and we decided to go to this hotel' they gave us a special treatment. also it was our honeymoon so they gave us a really good room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff and the special treatment from our guest experience team. I will share your comments with my team who will delighted to read such wonderful comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Lf76 Business - 07/11/2018 AccorHotels certified review
« Once again an excellent stay »

Short Business stay on Executive floor. Quick and efficient check-in. On arrival the room was too cold and the aircon panel didn't work - this was sorted within minutes by a maintenance staff. Great service. Small room but very comfortable and practical. Good location in Kowloon, close to everything! Ample choice at breakfast. Katherine from the executive floor was particularly efficient and pleasant - thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from Katherine. I will share your comments with her and my team who will be delighted to read such wonderful comments from our Silver Le Club members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Comfortable stay »

This large hotel is good for a night or two but far too busy for a relaxing stay. The breakfast felt chaotic and the staff worked very hard to keep up with the high demand. Most of the food stations were untidy and uninspiring.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Bryan, Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. Your constructive feedback around the breakfast experience is well noted. I will share your feedback with the relevant manager to ensure that we use this as an encouragement to improve. We appreciate your sharing your concerns, and it is our hope that to welcoming you back to Novotel Hong Kong Nathan Road Kowloon in the near future. Kind Regards, Sanki Lau Guest Experience Manager

Lalaine P. Friends - 06/11/2018 AccorHotels certified review
« Wonderful stay in Novotel! »

First, the accommodation for my rebooking request was superb... When I finally arrived, we were welcome with all great staff and the upgrade was just amazing! The stay and the amount were all worth it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team who will delighted to read such wonderful comments from a Silver Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Andrew Couples - 06/11/2018 AccorHotels certified review
« Comfortable hotel, great location. »

We were very well looked after by friendly and helpful staff. Our room was cleaned perfectly and promptly each day. The restaurant provided an excellent and varied breakfast. My only concerns are that the rooms are very small and there were no drawers in any of the furniture. Difficult to unpack! The premier lounge is too small to accomodate more than a few people and is not very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff and restaurant. I will share your comments with my team who will delighted to read such wonderful comments from a Gold Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Chris O. Couples - 05/11/2018 AccorHotels certified review
« Very nice staff »

We stayed as part of a tour. The rooms were smallish but that goes with a package deal no doubt. The staff were exceptional and remembered my birthday on check in. The drink waiter even remembered our drinks order on the second day. The breakfast was excellent Would recommend staying here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. Once again happy birthday! I am happy to hear you enjoyed your stay in all aspects, especially service from our staff. I will share your comments with my team who will delighted to read such wonderful comments from a Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

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