Hotel - Novotel Hong Kong Nathan Road Kowloon
Novotel Hotel Novotel Hotel

Novotel Hong Kong Nathan Road Kowloon Hotel

4.0/5 5,319 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living.Perfect for all your needs.

  • 389 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 45 connecting rooms
  • Extra bed in room for child
  • Extra Bed/Rollaway Bed
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,522 reviews

Our guest reviews for Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,319 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
HelloSyd Family - 22/09/2018 TripAdvisor review
« Great location and excellent staff at the Premier Lounge »

Great hotel location, excellent service and wonderful staff at the Premier Lounge. Special thanks to Yoko, Hannah, Katherine and Brian for their superb service and great smile. We had a very pleasant stay.

Business - 21/09/2018 TripAdvisor review
« same breakfast menu for 6 days and never change »

I Stayed 7 days at the hotel and the breakfast menu was the same everyday, never change....... but I am very satisfied with the room with sofa beds and the pillows, very grateful for the upgraded room.

Murray D. Solo - 19/09/2018 AccorHotels certified review
« Excellent service by staff and food was very good. »

Handy to places I wanted to visit and shops from which I could purchase my basic need were all within easy walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murray, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team regarding your positive food experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Adrian S. Couples - 19/09/2018 AccorHotels certified review
« Friendly staff, convenient location and comfortable rooms. »

The executive lounge staff always went the extra mile and were always approachable and helpful. The location is convenient for the MTR and buses. The evening seafood buffet is very popular and as a result the restaurant is often very crowded at night. I think some building and furniture renovation will be needed in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff in the executive floor. I will share your comments with my team. Yes you are right that the seafood buffet is certainly very popular and can be very busy some nights. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Anonymous Couples - 18/09/2018 AccorHotels certified review
« Excellent hotel, highly recommend »

Looked after very well by Hannah on floor 15 and the team during typhoon. Felt completely safe and no bother to book extra 2 nights needed due to travel disruption. Everything worked and meals of very good standard. Thankyou Novotel Kowloon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from Hannah during a very difficult time for staff and guests. I will share your comments with my team who will be delighted to receive such wonderful feedback from our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Ranjeev J. Friends - 18/09/2018 AccorHotels certified review
« USUAL GREAT EXPERIENCE AND SERVICE »

CHECK IN WAS FAST, AND GOOD, PR MANAGER MS SANKI WAS VERY GOOD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ranjeev, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will be delighted to get feedback from our valued Gold Le Club members; thank you for your loyalty. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

T. Y. Y. Business - 17/09/2018 AccorHotels certified review
« Excellent. Thank you. »

Everything was great.. great room and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Y. Yong, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Linda Couples - 17/09/2018 AccorHotels certified review
« Very comfortable stay. Staff friendly and efficient. »

Room stsndard and comfort very good. All staff helpful especially the tour desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Hock A. T. Friends - 17/09/2018 AccorHotels certified review
« Mr »

Generally, the stays was satisfactory but still room fo improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond Hock Ann t., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel McKeown General Manager

Nick Business - 17/09/2018 AccorHotels certified review
« Solid hotel for the price »

I’ve stayed here before and took advantage of a sale when I was looking to stay again. It’s a great location, clean and comfortable. Staff are helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team regarding the coffee as it is currently under contract but will review once the contract comes up. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Jennifer Couples - 17/09/2018 AccorHotels certified review
« Great stay. »

We have been staying at Novotel Nathan Road for the past few trips to Hong Kong. The staffs in all areas are always helpful. The location is great. I highly recommend this hotel, it ticks all the boxes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will be delighted to read such wonderful feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Solo travel - 17/09/2018 TripAdvisor review
« Good Hotel »

Good:Lovely, responsive & helpful staff.Convenient location, close to Tsim Sha Tsui.Clean & neat rooms.Recommend it for business travellers or short stays.Bad:Rooms are standard size, wouldn't call it small but definitely not spacious either.Signs of aging and wear in the rooms, especially in the bedroom.My toilet was blocked during my stay but the staff responded quickly and move me to another room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear holidaywithamy, Thank you for your comments regarding your stay at Novotel Hong Kong Nathan Road Kowloon. We are happy to read that the staff were both responsive and helpful and you enjoyed the location. You constructive feedback around the rooms are well noted. We look forward to welcoming you back the next time you visit Hong Kong. Kind regards, Daniel McKeown General Manager

Jafar Families - 16/09/2018 AccorHotels certified review
« OK Not Bad. »

Nothing to say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jafar, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Pamela S. Couples - 16/09/2018 AccorHotels certified review
« Most enjoyable »

4 days of rest and relaxation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will delight that you could relax over the four days. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

N. M. Business - 15/09/2018 AccorHotels certified review
« Good Value Choice for Business Trips »

I have stayed in other Novotel properties before in cities like Ho Chi Minh and Yangon. Novotel always does a good job of keeping things consistent. Rooms are clean, service is great (especially for Le Club AccorHotels members), and food is decent enough. Only downside is the location (but the property cannot do anything about this really). Let me explain. Location is good when taking the MTR at Jordan Station. However, if one would take the free shuttle from Kowloon Station, the drop-off/pick-up point is 450 meters away. This can be a bit of a walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N. M., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. Thank you as well for your loyalty to Le Club and Accorhotels. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Lampu Business - 15/09/2018 AccorHotels certified review
« Experience »

Great hotel& nice service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lampu, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Fn Families - 15/09/2018 AccorHotels certified review
« Nice hotel nice location »

This is My first time stay in this hotel. Hotel location in nathan road, Just walk 10 minutes from jordan MTR station exit B. Hotel clean and staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FN, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff and the room cleanliness. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Tony B. Families - 14/09/2018 AccorHotels certified review
« Outstanding hotel and staff »

As per my heading, our stay experience was excellent. Exceptional check-in service and welcome by Yoko Leung, the Guest Services Manager. She is astounding and a tremendous asset to both this hotel and the Accor group! We were given an upgrade to the Club floors on arrival and my daughter a welcome gift. Club lounge had a good array of food both during afternoon tea and in the evening and the complimentary drink selection at night was equally good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from Yoko. I will share your comments with my team and Yoko you will be delighted to read. We are also very happy you enjoyed your upgrade due to your Le Club status; thank you for your loyalty.1 I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Vy Friends - 14/09/2018 AccorHotels certified review
« Good »

Good but we request more blankets when booking room, but have to remind for the service many times. We had to sleep wz towel 1 night before blanket arranged

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vy, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team regarding the issues around requesting for extra blankets; please accept my apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Ian N. Couples - 14/09/2018 AccorHotels certified review
« Very happy with our stay »

At Check in we were treated really well. We could not have had a better check-in experience. Everything was as we expected very clean and tidy with good amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my reception team regarding the check in experience; they will be very happy to read such wonderful comments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

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