Hotel - Novotel Hong Kong Nathan Road Kowloon
Novotel Hotel Novotel Hotel

Novotel Hong Kong Nathan Road Kowloon Hotel

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4.0/5 4,835 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 1100.00 HKD Non member rate
From 1100.00 HKD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast buffet
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living.

  • 389 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 45 connecting rooms
  • Extra bed in room for child
  • Extra Bed/Rollaway Bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,395 reviews

Our guest reviews for Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,835 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rng Friends - 16/11/2017
« Pleasant stay »

Stayed here before. Centrally located in the heart of Kowloon. Decent size room. Helpful and friendly staff. However, the mini Club needs to improve, we were there 2:30pm for the afternoon tea, there wasn’t much left there, and the same for the evening session. The poor staff got their hands full, perhaps it needs better management. I’d guess most of the people go there are the members of the Accor Club like myself. I spent 21 wonderful days in Macau Sofitel before arriving in HK. If you were to look after the loyal members then you should provide better service. The shower also needs a good scrub.

AccorHotels certified review
Wey O. Solo - 16/11/2017
« Nice experience pre - cruise »

Quaint and lovely hotel. Very warm welcome. Great and simple lounge , nice selection of green teas ! Very enthusiastic staff most especially the cleaning maids .

TripAdvisor review
Granny-Mae Couples - 16/11/2017
« Location and loyalty »

I not only choose to stay at Novotel Kowloon as an Accor member but having stayed previously found the location to be excellent, the amenities very good and the staff helpful and friendly - so why wouldn't I stay there again. Location: just near Jordon train station - a walk to Temple St markets, Jade markets and to the Kowloon Park (loved the flamingos). Room: ours was spacious, KS bed, a reclining couch, desk with chair, good lighting, hanging space with iron and board. Bathroom also a big walk in shower, large vanity and mirror, ample space to put "stuff". Everything was modern and clean. Bar and restaurant: bar has a good vibe of an early evening with bar food available. The restaurant is surprisingly busy both lunch and dinner with locals - its buffet style and in house guests get a discount. Reception: a large open ground floor area with concierge service, up a flight of escalators to reception on first floor. Efficient with room to move about.

AccorHotels certified review
Grannymae Couples - 15/11/2017
« Great service and location. »

We have stayed at this hotel previously and very happy to see that the quality of service remains. There is a great vibe in the surrounding streets with various markets within walking distance and close to Jordan Station for easy access to any other points of interest.

AccorHotels certified review
Geoff O. Couples - 14/11/2017
« location and high level of service »

Great location for tourists. Staff were always attentive and dedicated to responding to our queries and requests. Breakfasts were magnificent with huge range of choices. Room was a little small for us but nevertheless was adequate.

AccorHotels certified review
Peter C. Business - 13/11/2017
« Good location. Clean room. »

Central location. Near MTR and buses to almost everywhere. Staff are friendly. Room is clean and updated. Fitness room is a little below compared to other Novotel.

AccorHotels certified review
Simon Families - 12/11/2017
« Good »

Good

TripAdvisor review
csyau2017 Couples - 12/11/2017
« Returning customers »

Stayed from Nov 7-11. Check-in and check-out were good and pleasant. Room was ok after switching from a noisy neighbor. Breakfast was good as well. Premier lounge food was insufficient and under-staffed. But Dennis helped us a lot to make out stay more pleasant despite some shortfalls. He was helpful and friendly at all times. Keep it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear csyau2017, Thank you for taking the time to review your recent stay at the Novotel Hong Kong Nathan Road Kowloon. I am delighted that you enjoyed your stay with us and Dennis made your stay a more memorable one. Thank you for your review and we look forward to welcoming you back again soon. Yours sincerely, Mrs. Thanomkwan S. Bennink (Pae) Guest Experience Manager

AccorHotels certified review
Gareth Couples - 11/11/2017
« Great service. »

Fantastic service. We stayed in the executive suite and thought that Kendra was great, she was friendly and very attentive. The location was great and central. Room was nice and clean.

AccorHotels certified review
Stu Friends - 10/11/2017
« Stu »

Everything was excellent. Helpful and friendly staff. Super accommodating and nothing was too much effort. Really appreciated the care taken.

AccorHotels certified review
Peter S. Solo - 10/11/2017
« Another visit to an amazing city, another visit to a wonderful welcoming hotel. »

Every time i've visited Hong Kong i stay at the Novotel in Nathan Road. It's close to the efficient MTR, the staff from the Concierge & front desk to the restaurant & house keepers are extremely friendly & welcoming. Nothing is ever a problem. Rooms are clean, air conditioned to how you want them to be. Massage available after a busy day of walking & sightseeing. Once that is over you can relax at the bar & have a light meal or drink & listen to the entertainment.

AccorHotels certified review
T. Families - 10/11/2017
« Excellent Service »

Special thanks to Miss Soh at check in counter on 3 Nov 2017 . Without her enthusiastic by using hotel common computers at Lobby to help us doing the booking, We may not able to get the tickets for Grasshopper Concert on 5 Oct at Hong Kong stadiums. Thanks you so much for her Extra Mile Excellent Services.

AccorHotels certified review
Sab F. Solo - 10/11/2017
« Not perfect, but still good »

Check in was smooth but almost robot like. Not the friendliest of staff I encountered. Bell boy brings bags up to room and was in such a hurry to get out, not very friendly at all. Room and bed were comfortable but bathroom was very cramped. Toilet bowl too close to vanity, no shower caps supplied during my stay. Air con and fridge both worked fine. Breakfast offering was ok but I am a fussy eater so no real problem there. 5 days and could not once get pancakes as the pancake machine kept breaking down. Very disappointed. Room service was expensive. Concierge downstairs were a little clueless when asking specific questions such as good seafood buffet in the area. They searched for info on Google, I can do that myself. They were, however, very good with directions, such as how to get to a particular area, which bus or train to catch, how many stops, etc, etc. Check out was again reasonably smooth but was forced to navigate the steep escalator alone with 2 suitcases and 2 bag. I'd expect better from any hotel in the 4.5-5 star range, including Novotel. Overall, my stay was good, without being great, with only minor issues which I would not expect from a hotel of this calibre. Need to teach your staff to be human and interact with guests. I found some staff to be some of the friendliest I've ever encountered but others were like robots with only their job in mind.

TripAdvisor review
Solo travel - 10/11/2017
« Wonderful hotel in an amazing city. »

I've been fortunate to have travelled to HK many times in the past few years, and my accommodation has always been at the Novotel Hotel in Nathan Road Kowloon. It's close to the efficient MTR as well as the Temple street markets & bus service to Kowloon Station. From the concierge & front office staff on arrival to the housekeeping & in house staff, everyone there makes you feel so welcome. The friendliness & relaxed atmosphere is wonderful. Rooms are always clean & air conditioning is set how ever you want it. After a busy day of walking and sightseeing, come back and relax at the bar or even have a massage. I'll certainly stay here again on my next visit.

AccorHotels certified review
Michelle Couples - 09/11/2017
« Great Position, Friendly Staff, Very Clean, Highly Recommend »

This hotel is in a great position. Easy walking distance to everything or if you need transport it's all at your doorstep. The hotel is very clean & tidy. The staff are very friendly and helpful. The buffet breakfast is a must and with a great selection of food. The rooms are tidy and always clean. Highly recommend this hotel.

AccorHotels certified review
Anonymous Business - 09/11/2017

quality of services very poor a lot of confusion in the reception desk, in the restaurant (only exception to the Bar) a lot of noise in the halls (until 2.30 impossible to sleep).

AccorHotels certified review
D.c. Solo - 08/11/2017
« Relaxing Stay, Central Location »

Staff were attentive, Breakfast and Cocktail Hours were great, and location in Kowloon was very convenient for sightseeing.

AccorHotels certified review
Yvette D. Families - 07/11/2017
« Family friendly hotel »

Travelled with 2 kids aged 14 and 9 and both are free. Comfortable stay, breakfast is delicious and accomodating hotel team. Special mention Mr. Dennis asst manager, a Filipino who patiently assisted us in our queries and concerns. Highly recommend this place.

TripAdvisor review
Couples - 07/11/2017
« Novotel quality again. »

Great hotel on Nathan Road. Convenient for shopping,restaurants and the MTR. Executive lounge on the small side compared with other Novotels and soon gets full. Napkins instead of tissues would be preferred. Thanks to the staff for the excellent Customer Service and especially Dennis who went the extra mile.

TripAdvisor review
Friends getaway - 07/11/2017
« Review of the Hotel »

The hotel is located at a very convenient place, short walk to Jordan station. We are upgraded to the premier room. Request for more pillows was answered right away. Very efficient staff front counter and housekeeping.

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