Hotel - Novotel Hong Kong Nathan Road Kowloon
Novotel Hotel Novotel Hotel

Novotel Hong Kong Nathan Road Kowloon Hotel

4.0/5 5,238 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living.Perfect for all your needs.

  • 389 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 45 connecting rooms
  • Extra bed in room for child
  • Extra Bed/Rollaway Bed
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.4/5 AccorHotels Rating 4,972 reviews

Our guest reviews for Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,238 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Syed Y. A. Families - 15/07/2018 AccorHotels certified review
« Very pleasent happy enjoyable staying with my family and kids »

Very pleasent happy enjoyable staying with my family and kids

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syed Y. A., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team that you and your family enjoyed the stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Dean R. Business - 15/07/2018 AccorHotels certified review
« Different »

This visit was different, unfortunately I pickup up a stomach bug ( not from the hotel) I contacted duty manager, Irene and asked for options to see a doctor. She help me get to the local private hospital and see a doctor there. On return to hotel, Irene checked how I went and I was ok. Also on check out the next day checked I was ok. Great customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dean, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am sorry to read that you were feeling unwell during your trip however I am happy to read that my team were able to accommodate you during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Dr N. L. Couples - 15/07/2018 AccorHotels certified review
« Very comfortable. »

We had a wonderful stay. The hotel is well located, the room clean and comfortable and the staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr Natalie L. We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

John C. Families - 14/07/2018 AccorHotels certified review
« good value »

we really enjoyed the hotel, the location was great. The rooms comfy and quiet, and a great breakfast buffet. john C. Melbourne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Anonymous Couples - 13/07/2018 AccorHotels certified review
« short stop-over on our way back to Australia »

Hotel was convenient to Nathan Road. Train access was a short walk from the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed the location and stayed with us for layover back to Australia. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Georgie Couples - 12/07/2018 AccorHotels certified review
« Perfect position, great breakfast, comfy bed. »

Very satisfied. Good experience beginning to end. Bed comfy, room nice, customer service spot on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgie, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed the breakfast and found the room comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Dianne Solo - 11/07/2018 AccorHotels certified review
« SGood location, easy to get to various sites and activities. »

Very comfortable room with all I needed. Friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team so thank you very much to take the take to review your stay. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

T Couples - 10/07/2018 AccorHotels certified review
« Novotel standard with great location »

Hotel is located in great location. Room was clean and not too small. Breakfast was good but nothing exceptional. Only one complain from bath's water drain took a while to get water drained so the bath easily flooded but still usable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay and I will share your comments with my team. Thank you for your comments around the drainage, I will ensure that this inspected and corrected as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Business - 09/07/2018 TripAdvisor review
« Excellent accommodation and great location »

This was an excellent hotel that is ideally located to all that HK has to offer. My room was very comfortable and the services were excellent. The staff were terrific and the breakfast each morning of an excellent standard. An MTR station is nearby and everything was within easy reach either by walking or public transport. I will certainly stay here again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 538johnwade, Thank you for your review. I am very happy to read that you enjoyed your stay and found the the service from the team excellent. Your positive comments around breakfast are also appreciated and will be passed onto the team. We look forward to welcoming you back the next time you visit Hong Kong. Kind regards, Daniel McKeown General Manager

Anonymous Families - 08/07/2018 AccorHotels certified review
« Good Location »

Enjoyed our stay at the hotel it’s in a good location not far to walk down Nathan Road to the water and close to Jade Markets Breakfast was excellent and room was good for our requirements

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed the location and enjoyed a positive breakfast experience. Thank you again for sharing your experience, and thank you to your loyalty to Accorhotels. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Anthony B. Couples - 07/07/2018 AccorHotels certified review
« It was ok! »

You’ve met our expectations, but that’s it. There was no wow factor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear that we met your expectations and you enjoyed your stay overall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Michael Business - 06/07/2018 AccorHotels certified review
« Very comfotable and happy with the experience. »

Stayed on the 15th floor and was very well looked after, It is always a pleasure to stay at you Hotel. The staff are fantastic and always happy to help in any way they can.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for taking the time to complete our guest satisfaction questionnaire following your recent stay with us. It is always a pleasure for us to know that you had a great time and our service has exceeded your expectations. We would be sure to share your wonderful comments to motivate our staff to keep up with the good work. We wish to thank you for your continuous support and look forward to welcoming you back to Novotel Nathan Road on your next Hong Kong visit. Kind regards, Thanomkwan Bennink (Pae) Guest Experience Manager

Mrs C. C. Couples - 06/07/2018 AccorHotels certified review
« My stay in Novotel »

The room is noisy esp evening n night asit is next to the logistics n an ice dispencer. Not properly tidied as one day tt bin was not cleared. My stay of 6 nights proved that the bed linens were not changed at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Clare C., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have covered your comments around the changing of bed sheets with the team. As per Novotel Brand guidelines the bed sheets should be changed every three days unless otherwise requested. I am sorry that we have fallen short o this occasion. I personally covered your points with the housekeeping team to ensure that this is avoided in the future. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel McKeown General Manager

James Couples - 05/07/2018 AccorHotels certified review
« Nice stay overall »

clean, quiet, and good location. But better list the transportation info about how to get at airport. The room light control is weird without sleep light.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. Thank you for your constructive comments around the light switches and providing transport information. We will cover your points in our daily briefing with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Trish B. Couples - 05/07/2018 AccorHotels certified review
« Wonderful hotel »

Cannot fault this hotel. Beautiful rooms, great gym and friendly staff. Excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trish, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Anonymous Couples - 04/07/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Felix S. Families - 04/07/2018 AccorHotels certified review
« A very pleasant stay »

- the front desk staff were very helpful and polite - the stay arrangement for me prior to my stay was very helpful - the room was cozy and clean - the breakfast was ok. Delightful and above average (according to my personal opinion) however after having 4 breakfasts on a row, i found my self bored to the options. the bacon is a must-try. - access to the bus stations and MTR station are very convenient - many stores nearby, including but not limited to grocery store, convenience stores and restaurants - walking distance to temple street night market

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felix, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to read that you enjoyed the location and your comments around breakfast are well noted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Wendy M. Couples - 04/07/2018 AccorHotels certified review
« Short break »

This is a hotel which is in a central position in Kowloon. The room very comfortable and quiet. The staff were very obliging and helpful . From the airport it is easy to catch the City Flyer bus as the stop is outside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed the location and service from our staff. Thank you as well to your loyalty to Accorhotels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Vicki A. Families - 03/07/2018 AccorHotels certified review
« Great location with friendly staff »

Loved the location which was close to bus stop and Jordan MTR. Handy to Ladies and Temple Street markets. Stayed in a Suite which was very roomy and access to the Executive lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicki, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed the location and the room that you have stayed in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Bruce P. Friends - 02/07/2018 AccorHotels certified review
« Comfortable and great staff »

Your staff made us feel special and they cared about three quality if their service. The hotel has good amenities and the rooms are well appointed. Prices for food ants stinks are affordable ants out a high quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team regarding your food and beverage experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

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