Adelaide Rockford Hotel 4 stars

TripAdvisor rating 4.0/5 1,064 reviews
Adelaide Rockford
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Room 1

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Hotel extras

  • 2 Mins walk to Convention Centre & 10 mins to Adelaide Oval

  • Walking distance to all city-centre sights

  • Free WiFi, ergonomic work space, LCD TV

  • Easy access to Public Transport

  • Happy Hour every evening

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE INTL APT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Tennis
  • Bicycles rental (Nearby)
Business services
  • 5 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Adelaide Rockford

164
Hindley St
5000
adelaide
australia

Tel: +61882118255

Fax: (+61)8/82311179

Contact email

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND :   GREYHOUND Franklin St Term

  • By plane

    ADELAIDE INTL APT At 7km / 4.35 miles - Shuttle paying

  • By train

    ADELAIDE At 0.8km / 0.5 miles

GPS :-34.923305, 138.593414

Our accommodations

Standard room with Queen bed

  • Max. number of persons: x2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 2 Queen beds

  • Max. number of persons: x4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior King bed

  • Max. number of persons: x2
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe King bed

  • Max. number of persons: x2
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 King Bed & Spa

  • Max. number of persons: x2
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Suite

  • Max. number of persons: x2
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SPICE MARKET

Type of cuisine: International

Spice Market offers a tapestry of taste with both creative cuisine & fine wines to tantalise the tastebuds. Superb service & a warm ambience to match, we also offer a healthy choice kids menu, eco fire & fabulous views of the Adelaide arts precinct.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPICE MARKET BAR

Photo non contractuelle / Strictly non binding

A modern lounge during the day, the setting lends itself to informal meetings over a hot cup of coffee or cool refreshing drink. At night the area transforms into a spacious lounge bar where you can relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 152 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 140 people

Find out more
Adelaide Rockford Meeting Room

Our guest reviews for
Adelaide Rockford

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,089 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,064 reviews

Always a nice stay at Rockford.

Customer review rating 4.3/5

Sam Couples - 17/05/2019 AccorHotels certified review

Friendly welcoming staff when checking in.

I have no complaints

Customer review rating 4.3/5

Sandra S. Business - 16/05/2019 AccorHotels certified review

The staff were extremely helpful.

In out business trip

Customer review rating 4.3/5

Bsj Business - 16/05/2019 AccorHotels certified review

efficient

Where was the luv!

Customer review rating 4.3/5

Noel Business - 15/05/2019 AccorHotels certified review

I have never had a less enthusiastic check experience. I am only a gold Accor member but without exception the standard response at any Accor Hotel when checking in is more like "welcome back" or "thank you for staying with us again" or "here is your drink voucher" etc etc. This time I felt guilty to be staying! There was friendly hello.... no welcome letter or acknowledgement of my membership. No big deal I know but it was still a very ordinary service. I did get my welcome letter the second time I visited Reception to ask a question (different staff member). Just an overall sad check in experience.

Dear Noel, Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is disappointing to read about the unwelcome arrival you experienced as our front office team are usually highly praised and commended for the standard of service they provide. It is extremely regrettable you have had and conveyed an experience which is in contrast. I can reassure you your feedback will be followed up with the Front Office Manager, their reception team and with the individual staff concerned so existing procedures can be been reinstated. While I acknowledge this does not improve your experience in any way, it assists us in ensuring such a repeat experience is prevented. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marion Tuck Adelaide Rockford

Always friendly and very accomodating

Customer review rating 4.3/5

Heather B. Business - 15/05/2019 AccorHotels certified review

As we stay at the Rockford often we always find the staff helpful, friendly and they certainly help us in any way they can. We do appreciate all

Dear Heather, We very much appreciate your comments regarding your stay at the Adelaide Rockford. I have shared your lovely comments with the Rockford team which will provide encouragement to continue their good service We recognize we are fortunate and proud to have such attentive staff who have a natural passion to go above and beyond service expectation Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

Nice without being amazing

Customer review rating 4.3/5

Stuart Business - 14/05/2019 AccorHotels certified review

It was nice. There are things in the room that could have just made it an exceptional stay but they are small and trivial.

Nice property, however the rooms are a bit dated and breakfast was ordinary

Customer review rating 4.3/5

Ben W. Business - 13/05/2019 AccorHotels certified review

The rooms are in need of modernizing and the breakfast was nothing special.

Dear Benjamin, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marion Tuck Adelaide Rockford

Comfortable

Customer review rating 4.3/5

Anonymous Business - 13/05/2019 AccorHotels certified review

Its a pity the hotel was undergoing refurbishment works however it was an enjoyable stay.

Dear David R., Thank you for taking the time to share your feedback and thank you for your patience and understanding during renovations. We hope to be able to provide you with state of the art facilities the next time you visit us. Sincerely, Marion Tuck Adelaide Rockford

Comfortable and tasty

Customer review rating 4.3/5

Melissa Business - 13/05/2019 AccorHotels certified review

The room was clean neat and comfortable. The breakfast was very tasty and the staff looked after me well.

Dear Melissa, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Amazing

Customer review rating 4.3/5

Georgina M. Couples - 11/05/2019 AccorHotels certified review

Always welcoming. The rooms are clean and modern. Fantasic location.

Dear Georgina M., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

Excellent

Customer review rating 4.3/5

Nadia A. Business - 10/05/2019 AccorHotels certified review

Everything was perfect the staff was so kind and the place was so clean and comfortable with a great atmosphere. Thank you for your kind.

Dear Nadia, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Clean, comfortable and well located establishment with great restaurant and friendly, efficient staff.

Customer review rating 4.3/5

John M. Business - 09/05/2019 AccorHotels certified review

Efficient check-in. The lift was also efficient though a bit noisy - could hear it from the room. Restaurant with a good selection of wine and foods.

Dear John, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

Excellent hotel

Customer review rating 4.3/5

Daryl S. Business - 09/05/2019 AccorHotels certified review

The rooms were very nice and clean with excellent breakfast. Hotel is in an excellent location near downtown Adelaide. This hotel made my first trip to Australia a memorable one. I will be staying here anytime I visit Adelaide.

Dear Daryl, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford
Customer review rating 4.3/5

Barbara C. Business - 09/05/2019 AccorHotels certified review

Very pleasant, no problems. Clean, quiet room. Helpful staff.

Dear Barbara Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by the Rockford team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Coming Home

Customer review rating 4.3/5

Peter Business - 08/05/2019 AccorHotels certified review

Feels like coming home, always well treated. It's great to walk into reception to be geated with your name.

The staff were amazing!

Customer review rating 4.3/5

Jackie B. Couples - 05/05/2019 AccorHotels certified review

The staff went out of their way to make our stay special. They were extremely helpful, hospitable. and added small personal touches and details which went a long way to make our stay more memorable in Adelaide. We truly did not believe the wonderful treatment we received at the Rockford hotel. Thanks to all the staff and management.

Dear Jackie, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford
Customer review rating 4.3/5

Maree Business - 05/05/2019 AccorHotels certified review

Helena on the front desk was lovely and very helpful as I was put in a room that I was not happy with and she did everything she could to improve my stay.

Dear Maree Thank you for taking the time to provide feedback regarding your recent stay. I apologize for any inconvenience caused with your initial room experience. I am pleased that Helena was able to assist with your room move. I thank you for providing fair and honest feedback, your comments in relation to Helena and the service you received provide me with the hope that all is not lost, we simply need to ensure our product and service is maintained at 4 star standard in all areas of our business. Once again thank you for advising me of your concerns, should you visit Adelaide again in the near future I urge you to contact me directly and allow me to personally welcome you back and ensure your visit is enjoyable and of the highest standard. Marion Tuck Adelaide Rockford
Customer review rating 4.3/5

Margaret P. Couples - 03/05/2019 AccorHotels certified review

Smiling - friendly -staff always ready to assist - it’s like staying with family

Dear Margaret, Thanks for your feedback regarding your recent stay with us at Adelaide Rockford. It's always a pleasure having you here!. I will pass on your feedback to the Rockford team. We look forward to seeing you again soon, Kind regards Marion Adelaide Rockford

Excellent

Customer review rating 4.3/5

Jl Solo - 03/05/2019 AccorHotels certified review

The staff were welcoming, Ms Helena was very attentive and friendly. The room was Spacious, the most comfortable bed.Just some noise from the lane way.

Dear Jiabin, We very much appreciate your comments regarding your stay at the Adelaide Rockford. I have shared your lovely comments with Helena and the team which will provide encouragement to continue their good service We recognize we are fortunate and proud to have such attentive staff who have a natural passion to go above and beyond service expectation Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

Doesn’t live up to Novotel expectations

Customer review rating 4.3/5

Nicole Business - 03/05/2019 AccorHotels certified review

Hotel room was large but very dated. Towels were almost threadbare

Dear Nicole, Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marion Tuck Adelaide Rockford
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