Hotel - Adelaide Rockford
Novotel Hotel Novotel Hotel

Adelaide Rockford Hotel

4.0/5 1,020 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • ADELAIDE INTL APT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Massage (Paying)
    • Sauna
  • Tennis  (Nearby)
    • Clay tennis court
    • Hard tennis court
    • Outdoor tennis court
  • Bicycles rental  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 80 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,771 reviews

Our guest reviews for Adelaide Rockford

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,020 reviews
Anonymous Business - 12/09/2018 AccorHotels certified review
« Always made to feel special here. »

Great location, great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronan, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Rosemary H. Families - 11/09/2018 AccorHotels certified review
« Wonderful very helpful staff »

We were a family group, with small children, we have 3 rooms that were close together and all went very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemary H., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

Daniel Business - 10/09/2018 AccorHotels certified review
« Convenient , pleasant and clean »

The best part was the service I was given and how the man at the front desk made me feel . I checked in rather late at 9pm and was surprised at his polite professional manner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I have shared your lovely comments with our front desk team which will provide encouragement to continue their good service, we recognize we are fortunate and proud to have such attentive staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Mrs H. Couples - 10/09/2018 AccorHotels certified review
« Mrs H »

Hotel currently undergoing an upgrade. Good to see as we’ve stayed here before and although our stay was good, it was certainly time for a makeover. This stay had the benefit of a room upgrade. Thankyou. Good sized room. Free wifi and breakfast included. All good. Bed was amazingly comfortable and the pillow just right (I often hate the pillows in hotels). Look forward to returning once renovations complete.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry Thank you for the great review of our hotel and for your understanding during our renovations. We are glad that you enjoyed your stay and hope to see you again very soon with a brand new product! Sincerely, Marion Tuck Adelaide Rockford

Catherine Business - 09/09/2018 AccorHotels certified review
« Friendly and comfortable »

Really enjoyed it. The staff were lovely and helpful, the room was comfortable and tidy, and the food awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine B., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

David Business - 09/09/2018 AccorHotels certified review
« Great hotel »

All aspects of my stay met expectation

Suzi Couples - 05/09/2018 AccorHotels certified review
« Great location »

Great service, Great location and the room was exactly what we were after. We would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marion Tuck Adelaide Rockford

Carol Couples - 04/09/2018 AccorHotels certified review
« A comfortable place to rest for the night. »

The Rockford was clean, comfortable and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol J., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

Glenn L. Couples - 04/09/2018 AccorHotels certified review
« Room was clean and modern, cheers »

Good room and breakfast. Car parking was great, cheers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn L., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

John V. Business - 03/09/2018 AccorHotels certified review
« nice hotel and location great »

it was nice and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear John V., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

Kerry C. Couples - 03/09/2018 AccorHotels certified review
« It was a nice stay »

The hotel is nice. The room was very stuffy & smelt too much like air freshener. When we put the air on it made the room smell like vinegar so we had to leave it off. We were unable to open the balcony door due to renovations, it would have been nice to have been informed about this. When checking out, I was waiting at the front desk for over 5 minutes for a staff member to appear. There was no bell to ring for service. However the staff were very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry Thank you for taking the time to provide feedback regarding your recent stay. I can reassure you your feedback has been followed up with the reception and housekeeping teams and with the individual staff concerned and existing procedures have been re-instated. Our mission has always been to maintain as much transparency as possible throughout the process of refurbishment with the notification process well in advance of the works. Notifications included communication to key internet partners & agents together with communications on our email signatures & reservation confirmation letters. We are extremely sorry you were not aware of the renovations. We will conduct a full audit of our communication platforms to ensure our guests are well informed of the progression of renovations and provide them with a choice to maintain or re-direct their booking. While I acknowledge this does not improve your experience in any way it assists us in ensuring such a repeat experience is prevented. I thank you for providing fair and honest feedback, your comments in relation to the friendly staff provide me with the hope that all is not lost, we simply need to ensure our product and service is maintained at 4 star standard in all areas of our business. Once again thank you for advising me of your concerns, should you visit Adelaide again in the near future I urge you to contact me directly and allow me to personally welcome you back and ensure your visit is enjoyable and of the highest standard. Marion Tuck Adelaide Rockford

Anonymous Business - 03/09/2018 AccorHotels certified review

Service is good, but room smells.

Kev Solo - 03/09/2018 AccorHotels certified review

Drama free. All went well , great staff , wonderful upgrade, very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin B., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

Ropa Business - 03/09/2018 AccorHotels certified review
« Mr Ropa H. »

Absolutely enjoyed, great location, polite n helpful staff, excellent amenities, fabolous bedroom n views, excellent restaurant and bars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ropa, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay especially the central location, dining facilities and the service provided by the Rockford team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Business - 03/09/2018 TripAdvisor review
« Central location »

Front office staff were extremely helpful as it was my first trip to Adelaide.The rooms were larger than others i have stayed in and the bed was very comfortable.The central location of the hotel is a bonus.The buffet breakfast was more than satisfactory and was hot.

Katarina M. Couples - 02/09/2018 AccorHotels certified review

I loved the room, the service was 10/10 the only issue was we had no view,

Naz Solo - 02/09/2018 AccorHotels certified review
« Nice »

Everything was good except the cockroach:( I saw a cockroach in my bathroom. After that I couldn’t sleep again. But its Australia, I know that the situation is normal. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nazli, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marion Tuck Adelaide Rockford

Suz Friends - 31/08/2018 AccorHotels certified review
« Lovely stay in Adelaide »

Room was good, beds very comfy. Shower hot and strong. Breakfast good. Stay is good value for money. Location good for easy walk to Adelaide Oval. Only issue was that Fox Footy wasn't working. This was not good enough as I rang and asked about this before I booked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suz, Thank you for taking the time to share your feedback. I apologize for any inconvenience caused with the Foxtel connection. Once this issue was reported, we sent a request to the company to determine the problem and resolving. While I acknowledge this does not improve your experience in any way, it assists us in ensuring such a repeat experience is prevented. I thank you for providing fair and honest feedback, your comments in relation to the comfy beds, powerful showers and nice breakfast provide me with the hope that all is not lost, we simply need to ensure our product and service is maintained at 4 star standard in all areas of our business. We hope to welcome you back to our hotel very soon. Sincerely, Marion Tuck Adelaide Rockford

Cameron H. Couples - 29/08/2018 AccorHotels certified review
« enjoyed our stay, friendly staff, great location »

room was nice, very large, well maintained, staff very friendly and helpful. buffet breakfast needs to be kept hotter and maybe dbl glazed windows to drown out the night club noises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cameron Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Chris M. Business - 28/08/2018 AccorHotels certified review
« Very good »

Very good

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