Hotel - Adelaide Rockford
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Adelaide Rockford Hotel

4.0/5 1,027 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • ADELAIDE INTL APT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Massage (Paying)
    • Sauna
  • Tennis  (Nearby)
    • Clay tennis court
    • Hard tennis court
    • Outdoor tennis court
  • Bicycles rental  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 80 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,848 reviews

Our guest reviews for Adelaide Rockford

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,027 reviews
Couples - 10/11/2018 TripAdvisor review
« Good location »

This is a good location as it is near our car rental (Hertz). The hotel is also within walking distance to most of the cafes and food places. The room we were offered was spacious and comfortable. The bar was also generous with their serving of our welcome drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for the great review. We're pleased you enjoyed the central location, spacious rooms and the bar service! We hope to welcome you back in the near future.

Kerry P. Business - 08/11/2018 AccorHotels certified review
« Generally pretty good »

Good size rooms , beds are reasonably good quality for essential sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments in regards to the coffee with our F&B team and will work towards ensuring that our coffees are up to the standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hitesh Mulchandani Executive Assistant Manager

Sandra Solo - 06/11/2018 AccorHotels certified review
« If I had known about the renovation works I would have chosen a different hotel »

The staff has been very helpful, the rooms are great, spacious. I especially liked the small heating lamps in the bathroom. But the room smelled awful when I opened the door, the reception desk suggested to operate the air conditioning - which actually did not help but make things worse - all the windows were locked due to the renovation works and only after complaining again the housekeeping would at least open the windows a bit, which made the room quite chilly but at least I finally could breath. The room is very beautiful but has some serious humidity issues, it smelled like mold. The air conditioning needs cleaning - I tried to operate the bathroom exhaust fan, but it can not do anything if there is no fresh air coming into the room. It is a shame to have these issues in an otherwise excellent hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, Thank you for taking the time to provide feedback regarding your recent stay. I can reassure you your feedback has been followed up with the reception and housekeeping teams and with the individual staff concerned and existing procedures have been re-instated. Our mission has always been to maintain as much transparency as possible throughout the process of refurbishment with the notification process well in advance of the works. I apologise if this was not communicated fully prior to your stay and we will conduct a full audit of our communication platforms to ensure our guests are well informed of the progression of renovations and provide them with a choice to maintain or re-direct their booking. While I acknowledge this does not improve your experience in any way it assists us in ensuring such a repeat experience is prevented. I thank you for providing fair and honest feedback, your comments in relation to the excellent hotel provide me with the hope that all is not lost, we simply need to ensure our product and service is maintained at 4 star standard in all areas of our business. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Marion Tuck Adelaide Rockford

Summer Couples - 02/11/2018 AccorHotels certified review
« Good »

It will be perfect if u got forks in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon, We very much appreciate your comments regarding your stay at the Adelaide Rockford. In some of the room types, we do have cutlery available for guest use. For other room types, cutlery and crockery are available on request. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hitesh Mulchandani Executive Assistant Manager

Jonathan T. Business - 02/11/2018 AccorHotels certified review
« Pleasant and efficient »

The Staff were accommodating and efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hitesh Mulchandani Executive Assistant Manager

Anonymous Friends - 01/11/2018 AccorHotels certified review
« Nice stay for good price »

very nice stay for a very good price. There was a couple of things in the room that needed fixing but overall it was a nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyra, We very much appreciate your comments regarding your stay at the Adelaide Rockford. I have raised your concerns in regards to the room with our Housekeeping manager and a thorough inspection will be carried out to identify any maintenance issues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hitesh Mulchandani Executive Assistant Manager

Lesley B. Solo - 31/10/2018 AccorHotels certified review
« Nice, but a few disappointments. »

The service and staff were exceptional. I chose the hotel for it’s location and the fact that it had a swimming pool. I was very disappointed that the pool was undergoing renovations, a fact not mentioned on the website. The website also neglected to mention that some of the rooms would have the view and natural light obscured by shade cloth because of the renovations. It was also disappointing that I could not order a room service drink after midnight. This trip was a special treat to myself, and I chose this hotel on the basis of its highly rated reviews, expecting a bit of luxury.

Scott M. Solo - 29/10/2018 AccorHotels certified review
« Really good »

I really enjoyed my stay, just would have liked to be prepared about the 200 dollar bond I had to come up with in advance but understand totally due to the proximity to hindley street

Michael H. Business - 28/10/2018 AccorHotels certified review
« Very happy »

Excellent stay

Paul Couples - 27/10/2018 AccorHotels certified review
« Convenient and comfortable one night city stopover. »

This was just a single night quick stopover in the city. Our check-in and parking arrangement was handled in an efficient and friendly manner. The room was a good size and comfortable. The building work was only a very minor consideration.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Daniel P. Couples - 27/10/2018 AccorHotels certified review
« Clean polite good breakfast »

Very easy. Not overly buizzy with a tidy room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marion Tuck Adelaide Rockford

Ian S. Friends - 27/10/2018 AccorHotels certified review
« Friendly and welcoming »

Forget his name but awesome at check in and anytime we saw him he acknowledged our activities etc. it was a trip for a 30th made us feel welcomed - been here before and would come again for sure. Shame we couldn’t get to the pool but rest awesome. See u soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian S., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

H. Business - 27/10/2018 AccorHotels certified review
« Adequate »

Adequate Friendly desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clinton, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marion Tuck Adelaide Rockford

Anonymous Business - 26/10/2018 AccorHotels certified review
« All good »

Attended conference, all went smoothly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marion Tuck Adelaide Rockford

Heather Friends - 26/10/2018 AccorHotels certified review
« Very welcoming reception staff thank you! »

Such a nice hotel in perfect location for purpose! Staff were so nice and made us feel welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Damian G. Solo - 26/10/2018 AccorHotels certified review
« The staff are efficient, remembered me and couldnt be more helpful, even down to finding and returning my phone before i left »

Fantastic, i booked a room there last december 2017, upon booking this year i requested the same room and bam, i got it as well as my next 3 bookings there, car park and late check out all sorted as well, fantastic efficient and friendly service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damian Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Roger Business - 25/10/2018 AccorHotels certified review
« Wonderful staff »

As per usual, it’s the staff I return for not just the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger, Thanks for your great feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Marion Tuck Adelaide Rockford

Volker S. Couples - 23/10/2018 AccorHotels certified review
« Nice Hotel but in renovation at time of visit »

Very nice Hotel at the entertaining mall in Adelaide

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volker, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marion Tuck Adelaide Rockford

Dimitra N. Business - 23/10/2018 AccorHotels certified review

Extremely friendly, polite and helpful staff at reception/check-in & out. Could not fault the welcome. Lovely big spacious room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitira, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Matt Business - 23/10/2018 AccorHotels certified review
« Very Enjoyable »

Check in, quick & easy - staff excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

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