Hotel - Mercure Thalassa Port Fréjus Hotel
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Mercure Hotel

Mercure Thalassa Port Fréjus Hotel

16 Quai dei Caravello  Port-Fréjus Ouest 
83600  FREJUS
FRANCE

847 reviews
TripAdvisor Rating Based on 847 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • NICE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel has 117 rooms. Choose the Standard (overlooking the town, port or sea) or Superior Room (overlooking the sea).In your room: direct telephone line, minibar, safe, hairdryer, separate toilet. 4 rooms for people with reduced mobility.

  • 117 rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,257 reviews

Our guest reviews for Mercure Thalassa Port Fréjus Hotel

100% certified reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 847 reviews
Certificate of excellence 2016
AccorHotels certified review
Harry S. Couples - 11/07/2017
« Annoyed »

After spending a lot of money on a room why did I have to spend extra on tight fighting swimming shorts!!!! This 2017 not the 30's. What a joke.

AccorHotels certified review
Anonymous Families - 27/10/2016

i normally would not comment regarding my staying in your hotel but this time i had to contact the reception afew times as things didnot go according to my standard for a thalassa resorts but i would like to say thank you personally to mr Mounir he went out his way to make my stayings a bit more comfortable and the bar men were very nice thankyou

AccorHotels certified review
Anonymous Solo - 16/10/2016

Got a fungus from the Thalasso! Skin infection. Got it from the bathtub with algie.

AccorHotels certified review
Anonymous Families - 15/10/2016

The hotel has been renovated with very good taste - I was at this hotel years back before Mercure took it over. The rooms are lovely. The hotel staff very kind, professional and always willing to be of assistance. The restaurant has an excellent selection for all tastes - all delicious -(BRAVO to the chef as well) breakfast buffet also excellent. The cleaning staff also merit to be mentioned - everywhere it is was impeccably clean and well kept. The easy access the pool and to the lovely beach is also a major plus. The thalassa experience of 4 days also met fully my expectations - there too the staff are friendly and very professional.

AccorHotels certified review
Anonymous Families - 07/10/2016

I felt very welcome right from the reservation stage thanks to Mr Anthony who was very helpful and who convinced me I was making the right choice. Upon our arrival, we were then warmly welcomed by Mr Mounir who took his time to help us find where to go for dinner so late. Same feeling of great service at the restaurant with all the smiling staff. Lastly, as I forgot my mobile charger, Mrs Sevrine kindly arranged for it to be shipped back to me. We were very satisfied with this stay although the rooms would need some fresh-up, and we will definitely recommend the room with the sea view.

AccorHotels certified review
Anonymous Couples - 05/10/2016

Very relaxing; pleasant environment; good room; some excellent staff.

TripAdvisor certified review
Couples - 27/09/2016
« Beach Holiday »

Reasonable hotel at the Beach and Marina However there is a locked fence to reach the beach. Beach of white sand, is wide and not very busy The swimming pool of the hotel is not very cosy and with nice atmosphere. A little slobby/shabby could use renovation and maintenance. The breakfast is very favourable and rich with food. Our room was not very comfortable, 2 different beds ( matrasses) and key card did not work. A nuissance!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Couples - 26/09/2016

Very Good Hotel and nice staff

AccorHotels certified review
Anonymous Friends - 12/09/2016

Very good. All staff were very friendly and helpful. We brought a friend with us this time and she too felt the same. We used the restaurant for breakfasts and the choice was excellent. The rooms were clean and the facilities in them were good.

TripAdvisor certified review
Nic1810 Couples - 08/09/2016
« Interesting location »

Hotel's position between Marina and beach means there is a variety of attractions and access to restaurants. Very busy traffic arriving sunday afternoon in early September, hotel garage full despite request for a space, difficult to find a spot in the alternative parking 100m away. Privilege rooms have a nice balcony overlooking the Marina, but room rather small. Breakfast very nice. Unfortunate confusion on checkout meant that we were charged again for breakfast, despite having paid in advance......

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. Please allow me to express my sincerest apologies, for the trouble on check out with the bill. Hope welcome you again, Regards

AccorHotels certified review
Anonymous Couples - 31/08/2016

Generally we very much enjoyed your hotel. Our room was very comfortable with good aircon. Breakfast was excellent and it was good to be able to take it on the terrace. The hotel is well positioned, particularly being so close to the beach. The Thalassa Spa is an added attraction. My only criticisms are the restrictions on swimming attire in the shared pool and the limited on site parking.

TripAdvisor certified review
Couples - 31/08/2016
« Very Good Hotel for Port and Beach »

This was our first stay at the Frejus Mercure Thalassa Spa Hotel. Our room was spacious with a good sized suntrap balcony and excellent aircon given the night time temperature remained in the mid 20s! The room was comfortable enabling good sleep quality and was equipped with a small fridge in which to keep the wine chilled! Breakfast was very good and could be taken outside which was very pleasant in the early morning. The restaurant served good food but was more expensive than many of those available in the port area; the latter tended to predominantly serve pizza and pasta. Frejus itself is very much an old town and can easily be reached on foot as can St Raphael which is more of a tourist town. Frejus has a great traditional street market on Saturdays. St Raphael offers boat trips to the the island of St Marguerite and St Tropez; this is the best way to get to St Tropez as the road is a nightmare. The hotel could not be closer to the beach and also has a pool, which it shares with a neighbouring apartment block and has rather strict usage rules. The hotel also boasts a Thalassa Spa which offers a wide range of treatments including hydro therapies

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 26/08/2016

SYMPA CONVIVIAL SOURIRE

AccorHotels certified review
Anonymous Couples - 25/08/2016

Excellent staff, great staff, great location, fantastic.

AccorHotels certified review
Anonymous Couples - 23/08/2016

wonderful location but disappointed at the initial room allocated (despite paying for a view overlooking the sea) and car parking space availability

AccorHotels certified review
Anonymous Couples - 22/08/2016

Quality of room ,bath room & Beds not up to standard of 4 star hotel

AccorHotels certified review
Anonymous Couples - 22/08/2016

Alles was in orde.

AccorHotels certified review
Anonymous Families - 14/08/2016

went in Frejus for tourism. Would expect advice, support for local visit and "Must have seen during Your stay". Service is strictly limited to the minimum. Was also disapointed that didn't mention by phone earlier that booking is required for car parking due to limited places. Won't recommend this place for tourism due to service. Very bad compare to last year with Mercure in Saint-Lary de Soulan, with outstanding service compare to this.

AccorHotels certified review
Anonymous Families - 12/08/2016

Overall it was a nice stay. But the parking is a real trouble and the advice of parking in the public lot wasn't that great. Long walks in the sun, sometimes not possible at all to park a car without risking a ticket. Even for unloading and loading the car there were no reserved spots in fron of the door. All spots were occupied and nobody bothered to keep them free for guests.

AccorHotels certified review
Anonymous Families - 10/08/2016

A good stay. The "fitness room" was very disappointing - the smallest I have seen so far. And one of the days another guest was receiving treatment in it, so we could not go??? But everybody was nice, the food was good and the location excellent. The rooms were good too - clean and pretty. Excellent with the fridge!!

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