Hotel - Mercure Thalassa Port Fréjus Hotel
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Mercure Hotel

Mercure Thalassa Port Fréjus Hotel

16 Quai dei Caravello  Port-Fréjus Ouest 
83600  FREJUS
FRANCE

899 reviews
TripAdvisor Rating Based on 899 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • NICE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel has 117 rooms. Choose the Standard (overlooking the town, port or sea) or Superior Room (overlooking the sea).In your room: direct telephone line, minibar, safe, hairdryer, separate toilet. 4 rooms for people with reduced mobility.

  • 117 rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,524 reviews

Our guest reviews for Mercure Thalassa Port Fréjus Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 899 reviews
AccorHotels certified review
Richard D. Couples - 16/09/2017

hotel has had makeover since last visit both inside and out very good staff very plesant and helpfu

AccorHotels certified review
Anonymous Couples - 12/09/2017

Alcatraz is better

AccorHotels certified review
David C. Friends - 11/09/2017
« Another Really Enjoyable Stay »

We have been going to this hotel for the past 4 years and this was the 2nd visit this year. We have always been treated extremely well and this visit was no exception. All the staff are friendly and acknowledge us with a smile. All the main desk staff, especially Severine, were very helpful and speak good English. We have already booked for next year. Thank you for another enjoyable holiday.

AccorHotels certified review
Chris J. Couples - 09/09/2017
« Good hotel experience and good facilities »

Enjoyed our stay for three nights. Only issue was the door "key" failed to work on several occasions Breakfast was not best organised - dishes running out without being refilled in quick time - more staff required

AccorHotels certified review
M. Families - 03/09/2017
« What wrong with Cleaning service »

We liked our stay here. All in all it was ok. Although we found the changes in the garden terrible and we miss trees extremelly. But what disturbed me a lot is the fact that some cleaningladies went inside the room although the was a sign "dont disturb"! and second time when I locked the room ! I reported about it to the reception but nobody conatcted us about this. It's not the end of the world but one should respect privacy

AccorHotels certified review
Neil U. Couples - 23/08/2017
« Check your invoice, twice. Find another hotel. »

We have been many times to the Mercure Frejus. This had been a very relaxing visit until the check out. The staff don't understand their own check out system and expect you to pay more because their check out system doesn't work. You leaving the hotel more tense than when you arrive. Our last visit, never again.

AccorHotels certified review
Jerome Couples - 20/08/2017

Experience was OK, nice hotel, nice room. Parking was full Great to have direct access to the beach

AccorHotels certified review
G B. R. Couples - 19/08/2017

The staff were at all times very friendly and helpful. The hotel was kept immaculately clean, and the breakfasts and food generally was delicious..

AccorHotels certified review
Natasha Couples - 06/08/2017
« Well received a very comfortable stay »

Friendly staff, the room was very comfortable, and the buffet breakfast was excellent. Lovely relaxing atmosphere in the hotel.

AccorHotels certified review
Anonymous Couples - 03/08/2017
« Great situation in Frejus »

Friendly staff, comfy room, nice balcony looking over the port. Just a short walk to the restaurants in the port. Nice pool and great beach. Remember to take swimming trunks as swimming shorts for men are not allowed

AccorHotels certified review
Harald M. Couples - 02/08/2017
« Nice hotel, nice rooms, but no information that the SPA and fitness area was closed for upgrade/re-build! »

We liked the hotel, the staff, the room, the restaurant, the area around the hotel, the pool area, the great public beach nearby ++++. So we had a very pleasant stay. What really was disappointing were the following things: 1)There was no information in forehand about the garage and the SPA area would be closed during our stay. That is dishonest! 2)Since the SPA was closed, we asked the reception to arrange manicure/pedicure in a nearby beaty shop. This was also written in the receptionist's log book. We however never got a respons. So we asked again, but again with no response.

AccorHotels certified review
B. P. Couples - 31/07/2017
« Good holidays »

Hello, usually I used Mercure hotel for business trip. This stay was my first time for vacation and I really enjoyed. The situation of the hotel was very good and access to the beach, the swimming pool and the harbour was so easy. All employes were very kind and the service was perfect but there are 2 persons that I would to mention for their friendly and professional behavior, Severine at the reception desk and Marie Line at breakfast, both contributed to the success of our holidays, many thanks. Thank you.

AccorHotels certified review
Helene Couples - 24/07/2017
« Great stay »

It was a great stay. We were there about 8 days and the staff was very helpful when we needed help. The hotel is nice and clean and modern which is a huge plus for us. The location of the hotel was great, near beach and restaurants. The pool area was fine, but unfortunately you have to wear small tight bathing shorts if you are a man, which is a huge minus !

AccorHotels certified review
David C. Couples - 22/07/2017
« Another Very Enjoyable Stay »

Once again a very enjoyable stay and all of the staff we came in contact with made us feel very welcome and took the trouble to acknowledge us and chat to us. The hotel and our room were clean . We much appreciated getting a car park space even though there was some drainage work going on which limited the available bays. We found the evening menu an quality of food in the restaurant had improved from last year. The breakfast food was as good as ever. We are returning in September with friends for a week who haven't been to the area before and we are also planning to return next year.

AccorHotels certified review
Harry S. Couples - 11/07/2017
« Annoyed »

After spending a lot of money on a room why did I have to spend extra on tight fighting swimming shorts!!!! This 2017 not the 30's. What a joke.

AccorHotels certified review
Anonymous Families - 27/10/2016

i normally would not comment regarding my staying in your hotel but this time i had to contact the reception afew times as things didnot go according to my standard for a thalassa resorts but i would like to say thank you personally to mr Mounir he went out his way to make my stayings a bit more comfortable and the bar men were very nice thankyou

AccorHotels certified review
Anonymous Solo - 16/10/2016

Got a fungus from the Thalasso! Skin infection. Got it from the bathtub with algie.

AccorHotels certified review
Anonymous Families - 15/10/2016

The hotel has been renovated with very good taste - I was at this hotel years back before Mercure took it over. The rooms are lovely. The hotel staff very kind, professional and always willing to be of assistance. The restaurant has an excellent selection for all tastes - all delicious -(BRAVO to the chef as well) breakfast buffet also excellent. The cleaning staff also merit to be mentioned - everywhere it is was impeccably clean and well kept. The easy access the pool and to the lovely beach is also a major plus. The thalassa experience of 4 days also met fully my expectations - there too the staff are friendly and very professional.

AccorHotels certified review
Anonymous Families - 07/10/2016

I felt very welcome right from the reservation stage thanks to Mr Anthony who was very helpful and who convinced me I was making the right choice. Upon our arrival, we were then warmly welcomed by Mr Mounir who took his time to help us find where to go for dinner so late. Same feeling of great service at the restaurant with all the smiling staff. Lastly, as I forgot my mobile charger, Mrs Sevrine kindly arranged for it to be shipped back to me. We were very satisfied with this stay although the rooms would need some fresh-up, and we will definitely recommend the room with the sea view.

AccorHotels certified review
Anonymous Couples - 05/10/2016

Very relaxing; pleasant environment; good room; some excellent staff.

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