Mercure Thalassa Port Fréjus Hotel

My daughter and I spent a very pleasant stay at this hotel. It is conveniently situated overlooking the picturesque harbour in Fréjus, directly opposite the beach and within walking distance of a multitude of restaurants at the Port. Our room was quiet and comfortable, with lovely harbour views. The fridge and kettle were much appreciated. It was a very pleasant surprise to find the beautiful outdoor pool and terrace open mid-April and the indoor heated salt-water pool is heavenly - as was our spa treatment. You are spoilt for choice at breakfast with a wide variety of fresh fruit, cereals, breads and pastries, as well as freshly-prepared cooked dishes. A very enjoyable and relaxing stay.

Front desk team, restaurant team, bar team, housekeeping team, pool team and the management are the best in France. Our welcome after coming back again over 8 years was superb. Our room could not have been more comfortable. Best sea view, best beds, and great amenities as well. Food was great and the up-keep and room servicing of this hotel is just wonderful. Cannot wait for our next visit. The area around both towns is most fun and very exceptional. Many things to discover when away from the hotel.

The hotel is in a great position for the beach and the port. There are some restaurants nearby but in late Oct. many not open. Despite signs street parking is free OUT OF SEASON. Breakfast very good. Small bed. Great balcony.

It all went a bit pear shaped from the moment we arrived. Could not find where to park to check in in the first place - ended up on the pavement in front of the hotel. The receptionist was doing two things at once, trying to check us in, and assist a trainee in what she was doing - in my view, very rude. Our room was very tired, and had a persistent damp smell in the - very small - bathroom. The room was adequate, but was supposed to be a sea view. You could see the sea, but it was over a large roof area. The setting is good, and very handy for the sandy beach, and only a short walk to all the bars & restaurants of the marina, which were good. Breakfast was a challenge! In most buffets, when something runs out, it is replaced immediately, but not this one. They constantly ran out of bread and pastries, and when the replacements finally came out, there was a massed scramble to get them. We were there 4 nights, and I still never got any bacon at breakfast. The main problem was a lack of staff, with too much to do for the limited number they had. The wifi was free, and worked very well. We gave up on the spa. It is physically part of the hotel, but not owned by the hotel. We were supposed to have an (unspecified) treatment included in the room rate, which turned out to be a jaccuzzi bath for ten minutes. You are not allowed to wear swim shorts in either the indoor or outdoor pool, or the spa, so budgie smugglers are the order of the day for the men, and you must wear a bathing cap too! I was not buying a pair, so we binned the hotel facilities, and went to the beach! There are limited car parking spaces in the underground car park, and when they're gone, they're gone. We got a VERY tight space, and were charged 15 euros a day for it. The hotel is classed as a 4 star, which is pushing it beyond any credibility! The location is great, and the - allbeit limited - staff, very courteous, but I could not in any honesty recommend this hotel to anybody.

We stayed for 3 nights. We had requested a room with a marina view, but on arrival none were available. We were given a room on the 2nd floor with views of the sea and gardens. There was a balcony with table & chairs. On our 1st night we ordered room service and ate our meal on the balcony with little more than the sounds of the sea. Very nice. The food was delivered promptly and of a good standard. The room was spacious with plenty of cupboard space. A decent sized bathroom and separate toilet. There is a pool shared with another complex in the gardens. The beach is through a gate and across a small walkway. Frejus has a very attractive marina with plenty of choice for restaurants. The hotel staff were very helpful & polite, despite being busy. We really enjoyed our time here. There is a garage below the hotel which we used for our motorcycle. Not sure how the on street parking would be. Another motorcyclist had parked right next to the main door without problem, but cars may be another issue.

I stayed at this hotel back in the 1990's so I was aware of the spa facilities and it's position on the edge of the bustling port area. I was pleasantly surprised to see how modernised and well designed the hotel interiors now are, matched by exceptional, friendly service. The restaurant served up a splendid spread for breakfast and while the lunch and dinner menu is limited, the food is excellent. If I had one small criticism, it is that it was disappointing to find the hotel pools and spa centre were closed for a public holiday on 15th August! Go figure!

We were very happy with room quality and had paid for a port view which was lovely. Hotel was very attractive and right on the beach. The pool was good but only after a few days did we realise it was shared with 2 other residences and it did get crowded towards the end of the stay , and in the main summer months, I think this would be more of a problem. However access to the beach was direct and the beach was lovely.

We have stayed at this hotel before and returned because of its ideal location, hotel facilities and usual high standard of Accor accommodation and services. The rooms are spacious and comfortable. Having chosen a room overlooking the road to minimise the amount of direct sun throughout the day we expressed a preference for one on a high floor to reduce noise from the street. This was provided. We took breakfast daily which was an excellent full buffet. This hotel is linked to spa facilties with a wide range of treatments. The external pool was closed because of the time of year; but the inside pool was an excellent. As we were not permitted to take our dog into the dining facilities (eating breakfast outside) we dined at the many restaurants still open around the Marina area.

The hotel is well located, near the port and beach with an easy walk to St. Raphael. The rooms are a little tired and need a "freshen up". As a Platinum Accor holder I was not treated very well and when I checked out the receptionist had a very bad attitude verging on rudeness. The shower in the bathroom flooded the floor as the drain could not cope.

We stayed for 13 nights and enjoyed every moment. The staff are very friendly and courteous. Nothing was too much trouble. The restaurant is one of the best we have had in an Accor hotel. The hotel secure car park charges may seem a bit high (15 euros per night) but I was glad I had booked one as parking outside the hotel is limited and is charged anyway. The spa looked good but we didn't use it. We will definitely be back next year in one of the best, unspoiled areas in the Cote d'Azur.

A very old hotel, no renovation for many years. the rooms are small, but the bathroom is a joke. Location is good (one side the beach, other side the port). We had the room facing the street and with open door extremely loud. Breakfast was OK. The underground parking is something out of horror movie. beware if you have a big car.

I booked a two night spa special in an upgraded room, sea view. I could not see the view. I also requested indoor parking. the places are designed for a smartcar and not a BMW. This was a distractor as I spent a lot fo time finding a place to park. The bathroom sink is too small to wash your face. Actually it is too small to do much of anything. I suppose it was designed that way but it is not a good design. I requested tow beds and that was not available for the first night. Despite promising this would be fixed for the second night nothing happened. When I asked about it there was no knowledge of my request.

Nicely located in front of Yacht harbour. Underground parking is difficult to park. I had problem when I got out from car park. Entrance gate of car park (1st gate, not Mercure gate) was not able to open till other car was entering from outside. This is big problem and need to be fixed. Otherwise, reassonable hotel in this location.

don't rely on the car park - it's smelly, dingy, almost unnavigable and expensive. staff really helpful, dining area like a canteen,food at breakfast not great. handily-placed for the marina, fair walk to the start of the promenade and to the main part of the town