Mercure Thalassa Port Fréjus Hotel

We have been many times to the Mercure Frejus. This had been a very relaxing visit until the check out. The staff don't understand their own check out system and expect you to pay more because their check out system doesn't work. You leaving the hotel more tense than when you arrive. Our last visit, never again.

Experience was OK, nice hotel, nice room. Parking was full Great to have direct access to the beach

The staff were at all times very friendly and helpful. The hotel was kept immaculately clean, and the breakfasts and food generally was delicious..

Friendly staff, the room was very comfortable, and the buffet breakfast was excellent. Lovely relaxing atmosphere in the hotel.

Friendly staff, comfy room, nice balcony looking over the port. Just a short walk to the restaurants in the port. Nice pool and great beach. Remember to take swimming trunks as swimming shorts for men are not allowed

We liked the hotel, the staff, the room, the restaurant, the area around the hotel, the pool area, the great public beach nearby ++++. So we had a very pleasant stay. What really was disappointing were the following things: 1)There was no information in forehand about the garage and the SPA area would be closed during our stay. That is dishonest! 2)Since the SPA was closed, we asked the reception to arrange manicure/pedicure in a nearby beaty shop. This was also written in the receptionist's log book. We however never got a respons. So we asked again, but again with no response.

Hello, usually I used Mercure hotel for business trip. This stay was my first time for vacation and I really enjoyed. The situation of the hotel was very good and access to the beach, the swimming pool and the harbour was so easy. All employes were very kind and the service was perfect but there are 2 persons that I would to mention for their friendly and professional behavior, Severine at the reception desk and Marie Line at breakfast, both contributed to the success of our holidays, many thanks. Thank you.

It was a great stay. We were there about 8 days and the staff was very helpful when we needed help. The hotel is nice and clean and modern which is a huge plus for us. The location of the hotel was great, near beach and restaurants. The pool area was fine, but unfortunately you have to wear small tight bathing shorts if you are a man, which is a huge minus !

Once again a very enjoyable stay and all of the staff we came in contact with made us feel very welcome and took the trouble to acknowledge us and chat to us. The hotel and our room were clean . We much appreciated getting a car park space even though there was some drainage work going on which limited the available bays. We found the evening menu an quality of food in the restaurant had improved from last year. The breakfast food was as good as ever. We are returning in September with friends for a week who haven't been to the area before and we are also planning to return next year.

After spending a lot of money on a room why did I have to spend extra on tight fighting swimming shorts!!!! This 2017 not the 30's. What a joke.

i normally would not comment regarding my staying in your hotel but this time i had to contact the reception afew times as things didnot go according to my standard for a thalassa resorts but i would like to say thank you personally to mr Mounir he went out his way to make my stayings a bit more comfortable and the bar men were very nice thankyou

Got a fungus from the Thalasso! Skin infection. Got it from the bathtub with algie.

The hotel has been renovated with very good taste - I was at this hotel years back before Mercure took it over. The rooms are lovely. The hotel staff very kind, professional and always willing to be of assistance. The restaurant has an excellent selection for all tastes - all delicious -(BRAVO to the chef as well) breakfast buffet also excellent. The cleaning staff also merit to be mentioned - everywhere it is was impeccably clean and well kept. The easy access the pool and to the lovely beach is also a major plus. The thalassa experience of 4 days also met fully my expectations - there too the staff are friendly and very professional.

I felt very welcome right from the reservation stage thanks to Mr Anthony who was very helpful and who convinced me I was making the right choice. Upon our arrival, we were then warmly welcomed by Mr Mounir who took his time to help us find where to go for dinner so late. Same feeling of great service at the restaurant with all the smiling staff. Lastly, as I forgot my mobile charger, Mrs Sevrine kindly arranged for it to be shipped back to me. We were very satisfied with this stay although the rooms would need some fresh-up, and we will definitely recommend the room with the sea view.

Very relaxing; pleasant environment; good room; some excellent staff.