Hotel - Grand Mercure Dalian Teda
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Dalian Teda

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3.0/5 40 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • ZHOUSHUIZI INTL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 191 rooms
  • 24 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 26 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

3.9/5 AccorHotels Rating Based on 18 reviews

Our guest reviews for Grand Mercure Dalian Teda

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 40 reviews
TripAdvisor review
Couples - 01/12/2017
« I liked the hotel staff »

Hotel Description: The location of the hotel is wonderful and not crowded overlooking the back of the mountain a wonderful and beautiful view, 10 minutes to the center by taxi The room is wonderful and great, clean, good decor, clean bathroom. I liked the hotel staff were all welcome and smiling and everyone helps us. The problem of the hotel is the breakfast restaurant, it must be developed, the food must be varied, the food is lacking, the daily breakfast buffet does not change, there is no food for vegetarians or fish, there is no cheese at all, the hotel has 11 nights, the first two days there was orange juice, Orange can find apple juice, grapefruit and milk only . I hope to look and change their menu style. There is no other buffet restaurant for dinner with a Japanese restaurant and a Chinese restaurant that must be served by the staff. Finally, I thank the management of the hotel and all the employees for their hospitality to me and thank the people of Dalian for hosting me in their wonderful city.

AccorHotels certified review
Allen F. Business - 02/07/2017
« Not that bad but just average... »

I tended to stay in the non-smoking room but the non-smoking room level might not be available on the day I checked-in so I just called the front desk to do the smoke-free treatment for me. I stayed in the room for about 2 hours before leaving for dinner and no one ever came. Then I called the front desk again for the nightly turn down service. Since I took a shower before leaving, there ought to be some supplement of toiletries. After I got back, the toiletries remained the same... The same situation for the tea bag on the mini bar. As a platinum membership of SPG/Marriott, I feel kinda disappointment with this stay of Accor...

TripAdvisor review
Business - 01/04/2017
« Good hotel with reasonable price »

Grand Mercure Teda is good and excellent services in Dalian. Although the location is not in the central city but still in the nice suburb of Dalian and not far from the city. Overall experience staying there for 2 nights was good experience for visiting beautiful city of Dalian with specific caracter of the city.

TripAdvisor review
Business - 16/03/2017
« Peaceful location »

Hotel is nice, rooms are large and clean. As a Silver member, however, I was disappointed that my welcome drink was only juice and not a beer or glass of wine option. Breakfast was an odd mix of Eastern and Western styles. Bed was SUPER hard.

TripAdvisor review
Markah00 Couples - 23/01/2015
« An appalling hotel »

This hotel is truly appalling. How the Accor Group can put one of its hotel brands on the front of this hotel just amazes me, especially a five star brand being Mecure Grand. It is a complete and utter joke that this hotel could have the word Grand in its name. It is nothing of the sorts. I have stayed at better 3 star Ibis Styles hotels than Mecure Grand Teda Dalian. I have stayed at this hotel 4 times in the last 4 years and from the first time I vowed not to return on the assumption that surely Accor would open a Novotel or Sofitel in Dalian. However there is still no Novotel or Sofitel so, being a loyal Accor Le Club member, I have had to endure staying at Mecure Grand every time I visit Dalian. This hotel is a western branded hotel but it is more Chinese than Chinese hotels I have had the misfortune to sometimes stay at. I have stayed in the executive guest rooms as well as the normal guest rooms and used the executive lounge. What is wrong with this hotel that makes it appalling? Where do I start? No or little English spoken, rude staff, lasy concierge, an executive lounge where the food, drink and business services are appalling – practically non existent. The main restaurant for breakfast is the worst dining area I have ever experienced – the breakfasts are a disgrace – minimal, mainly Chinese, poor quality, cold, rude and unhelpful non English speaking staff including the head chef who yelled at me because I wanted scrambled eggs and he didn't want to cook them that way – he wanted me to eat the cold left over fried eggs! The breakfast was appalling back in 2011 and it has just got worse. On a previous visit I was refused entry at the restaurant for breakfast one morning because the pre authority on my credit card had been reached. Instead of politely asking me to go to reception and increase my pre-authority limit the very rude duty manager just said No! I had to find out from reception what the problem was. This was also when I was staying in an executive suite.! Just appalling! Other issues include a safe that wouldn't work and two staff made me wait whilst they argued over how to fix it instead of doing what I asked – take a safe out of one of the many other empty rooms and put in my room and fix the safe in their time not my time. I was delayed in getting to breakfast for a hour because of this incompetence. In the same building there is a Mecure hotel but it and the Mecure Grand are all serviced as one – reception, restaurant and concierge. I don't think this hotel will ever change as I doubt if the non-Chinese senior management of Accor in China really know how bad this hotel is.

TripAdvisor review
Allen F Couples - 26/10/2014
« nice environment and services but poor catering »

We stay for a transfer flights so we stay a night only. The staff are nice and helpful. However, the food taste bad which is located at the ground floor. It's salty and feel bad for the dining. I hope they could concerned about this issue.

TripAdvisor review
Colin S Friends getaway - 11/12/2013
« Staying in Dalian - wonderful city »

I had a great stay in The Grand Merrue Teda in Dalian. It was better than expected and overall one of the nicest hotel stays that I have had. Staff were very helpful and efficient and the whole experiences was first class.

TripAdvisor review
Louis G Couples - 03/12/2013
« Dallian »

it was a pleasant stay but dissapointed in the way , the hotel was classified as a 5 star, it is urgent need of upgrade to bring it tio the 5 star standards of other hotels, it is old hat style ,, the buffet breakfast was plentiful and of a large variety, the staf was very good,

TripAdvisor review
zrq6364 Family - 05/08/2013
« 一般。 »

Hotel service normal, room is not big as expect. Traffic is ok, but only few restaurants nearby. Travel to downtown by taxi about 10 minutes. Swimming pool people is not much. Dalian airport is easy get fog and delay flight.

TripAdvisor review
Family - 15/06/2013
« It's ok... but some service needs to be adjusted. »

Check-in: Pleasant service. Room: Needed a good vacuuming job Service: Only allotted 2 bottles of water. When I asked for more, I was told I've reached my limit of 2 for the day... I had to drop that fact that I have a gold card to get any attention... then i finally got my 2 waters. But should I have had to? No. Other hotels bring bottles of water by the armful when I ask for extras... It just seemed a bit cheap on their end figuring that it only costs 1 rmb to put 2 bottles of water in the room. Plus, I am sure not paying 25rmb for the chargeable bottle in the room. Breakfast: Don't pay for it if you don't have to. For 108rmb... it is a waste. Filthy place mats, nothing hot except noodles, narrowing selection of juice and meat as days went on, and quite boring menu as it doesn't change. Pool: Large and fairly clean. No one hassled me when I didn't wear my swim cap... but I think I might be an exception to the rule ;) Checkout: Little hassle over billing but got sorted out. The thing that got me is that no one wants to take responsibility for anything anymore. I had spoken with a front desk assistant earlier and she said something different than the person checking me out. Instead of researching the issue or apologizing, I was told that the first person was wrong and that was that... It's very easy to pass the blame, but to be respected... own up to your company's mistake and make it better. We had to guide the front desk with how to deal with the issue, which got it worked out... but isn't my job as customer. Overall... it's an ok hotel. They are just a bit cheap with trying to make an extra buck. It's a tough economy and I understand, but when it's a 4 star hotel... it shouldn't be like this.

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