Grand Mercure Dalian Teda 5 stars

TripAdvisor rating 3.5/5 52 reviews
Grand Mercure Dalian Teda
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • ZHOUSHUIZI INTLPaying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Grand Mercure Dalian Teda

205 Zhongnan Road
Zhongshan District
Liaoning Province
116015
dalian
china

Tel: +8641182881999

Fax: (+86)411/82884011

Contact email

Check-in from 14h00

Check out up to 12h00

  • Affilated Company :   703, 402 Zhongnan Road

  • By plane

    ZHOUSHUIZI INTL At 12km / 7.46 miles - Shuttle paying

  • By train

    DALIAN RAILWAY STATION At 5km / 3.11 miles

GPS :38.899216, 121.674324

Our accommodations

Superior 1 king bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 1 king bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive 1 king bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive Suite 1 king bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

XIN CHINESE RESTAURANT

Type of cuisine: Other cooking style

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

COFFEE HOUSE

Type of cuisine: International

All day dining restaurant with a seafood theme, restaurant also offers breakfast, lunch, dinner and supper. Well known for its professional, efficient, friendly service, good food and value for money. Modern decor.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLUB YOKOHAMA

Photo non contractuelle / Strictly non binding

Japanese themed entertainment with KTV sing-along in a warm and friendly environment. Relax at the Bar or lounge around with guests and friends.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Lobby lounge is open daily and serves a variety of snacks until late. It is the perfect place to meet, relax and unwind, and a social venue for a refreshing cocktail, aromatic coffee or quality tea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 664

Find out more

Our guest reviews for
Grand Mercure Dalian Teda

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

425 reviews

tripadvisor

TripAdvisor Rating 3.5/5

52 reviews

Excellent front office service

Customer review rating 4.8/5

Dr A. L. Business - 07/08/2019 AccorHotels review

I found the front office, reception lead by the manger Alice Lian is very efficient, and offer a service and greeting make you feel like home. Alice make sure my arrival as a platinum member receive full attention and warm welcome. Thank you

Dear Mr.L., We very much appreciate your comments regarding your stay at the Grand Mercure Dalian Teda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we will also pay more attentions to our breakfast and food quality, we will devote ourself to meet our guest need. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yous Alice Lian

a great stay experience!

Customer review rating 4.8/5

W. T. Families - 01/08/2019 AccorHotels review

In such a soft and warm season, please accept my sincerely blessing and deep concern for Grand Mercure Dalian Teda. I would like to convey in this letter my heartfelt thanks to you for the stay perfect experience here. Now It's my honor to complete this survey: Beautiful environment,great service ,a delicious breakfast and an elegant lobby, all remind me of home. ln particular,I need give my thanks to your member, The FO: Alice and all the executive staff They all gave me great services,I felt the respect and kindness from Them.They're the best service I met,compared with the other when i experienced in other hotels. I'm very very appreciate it!Thank you so much.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Grand Mercure Dalian Teda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And I am really very gald to be friend with you and 18… is my cell phone & wechat number,you could keep it if I can do any further assistance pls feel free to let me know. Good and Safe trip for your family. Sincerely yours Alice

Below expectation, not going to stay here again

Customer review rating 4.8/5

Ly Families - 14/07/2019 AccorHotels review

I have read about a lot of negative comments before booking this hotel, but since it is the only Accor hotel in DaLian, I took my risk. The room was upgraded to suite, so it was quite comfortable. We stayed for two nights, the cleaner didn't really do any cleaning on the second day. E.g. the hair was still in the shower sink, the table was unwrapped, the bed was not made properly and so on. It took me half an hour to complete the check out process, because they needed to check the room before processing the payment and some people blocked the Accor member queue. The worst part was the breakfast and the executive lounge. The noodle in the breakfast was cold and the cook didn't want to cook new food for you. The choice was limited, and they didn't want to supply new food once it was empty. In terms of the executive lounge, there was no breakfast, afternoon tea or happy hour at the executive lounge. Since our flight was at night, we stayed at here after late check out. The lady tended to throw me out because she could not know my member status, or simply did not want me to stay here. As far as I can see, she had a good afternoon here, with no customer, laptops and a nap! I have lowed my expectations before coming here, but this hotel was still below this expectation, and I don't think they want to change or improve anything. Not going to stay here again.

Dear Ms. W., Thank you for taking the time to tell us about your experience at the Grand Mercure Dalian Teda. I am so sorry about our failed service you had suffed inour hotel. Please allow me to express my sincerest apologies again. And also very thank you for you. As your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours Alice Lian

Good hotel within imits

Customer review rating 4.8/5

Lawrence H. Business - 24/05/2019 AccorHotels review

My first stay in Dalian Grand Mercure Teda, The hotel employee are polite and receptive. Originally I have booked to stay for 8 nights but shorten my stay due to the hotel amenities and facilities are not in full operational and the front office Ms. Alice Lian (front office manager) and her team employee are doing their best to accommodate the best way they can to guests. I feel this hotel soft opening is not properly their senior management. The hotel has a good employed team of workers; it is the hotel amenities and facilities that led the hotel employee down.

Dear Lawrence H., Thank you for taking the time to tell us about your experience at the Grand Mercure Dalian Teda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

很好

Customer review rating 4.8/5

赖. Solo - 25/04/2019 AccorHotels review

nice hotel and great service

Not responding to email and feed back.

Customer review rating 4.8/5

Peter H. Business - 08/04/2019 AccorHotels review

3 weeks after my stay my accor points still not credited.

Dear Teen H. P., Thank you for taking the time to tell us about your experience at the Grand Mercure Dalian Teda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to our staff's mistake, we miss to collect points for you. We made points for you yesterday,therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice Lian

great stay

TripAdvisor rating 3.5/5

BinW_12 Business - 06/04/2019 TripAdvisor review

great stay, nice room, friendly staff. mints drive to the ciity center, rooms got great mountain view. I've stayed in Mercure for many times, the quaility has been consist over the years. complimentary fruit and desert on arrival. The room is clean and comfortable.

Decent stay

Customer review rating 4.8/5

Anonymous Business - 27/02/2019 AccorHotels review

Great customer service, nice and clean hotel

Nice Room and friendly Staff !

Customer review rating 4.8/5

Ralf W. Business - 06/02/2019 AccorHotels review

Very friendly Staff, nice and cleran room, good breakfast.

Thank you for your prompt reply. Your satisfaction is our great honour,which let us full of confidence to build a home away form home for our every dearest customer. Thank you again.We look forward to serving you in the near future.

Superb overall

Customer review rating 4.8/5

Anonymous Couples - 02/01/2019 AccorHotels review

Well taken care of by kind attention of Corbin GSM Hotel quiet due time of year....but we enjoyed all the amenities and the property is excellent as is the chinese restaurant and its seafood!

Dear Hankins I., We very much appreciate your comments regarding your stay at the Grand Mercure Dalian Teda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Warmest Home-coming

Customer review rating 4.8/5

林. Couples - 23/10/2018 AccorHotels review

Never expected such warm welcome from any hotel, let alone one in China. But, it happened. All credit goes to FOM Alice Lian, who made it all possible, turning an otherwise cold hotel room into a home, warm and cosy, inside out. We were given the best possible treatment and attention in our three nights there in Grand Mercure Dalian Teda. Everything and every service was made available to us, freely and unconditionally, literally at beck and call. This was a dream stay. It was not just Grand Mercure. It was not just Accor Platinum; it was unimaginably a class of its own - SuperAccorPlus, no less, all because of one super warm-hearted lady, Ms Alice Lian. Thank you, 连经理小姐。太好了。

Thank you for your prompt reply. Your satisfaction is our great honour,which let us full of confidence to build a home away form home for our every dearest customer. Thank you again.We look forward to serving you in the near future.

A pleasant journey/stay in Dalian, very comfortable room and bed.

Customer review rating 4.8/5

Qing Families - 15/08/2018 AccorHotels review

The hotel location is close to a local market, very convenient to get food/fruit. The reception is nice and kind. Room is large and bed is soft. Everyting is perfect.

Dear Qing Y., We very much appreciate your comments regarding your stay at the Grand Mercure Dalian Teda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

unsatisfaction

Customer review rating 4.8/5

Chan P. K. Couples - 21/05/2018 AccorHotels review

room uncleanliness, NO aircondition

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Grand Mercure Dalian Teda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the room uncleanliness and air conditon problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

I liked the hotel staff

TripAdvisor rating 3.5/5

Lamyaa B Couples - 01/12/2017 TripAdvisor review

Hotel Description: The location of the hotel is wonderful and not crowded overlooking the back of the mountain a wonderful and beautiful view, 10 minutes to the center by taxi The room is wonderful and great, clean, good decor, clean bathroom. I liked the hotel staff were all welcome and smiling and everyone helps us. The problem of the hotel is the breakfast restaurant, it must be developed, the food must be varied, the food is lacking, the daily breakfast buffet does not change, there is no food for vegetarians or fish, there is no cheese at all, the hotel has 11 nights, the first two days there was orange juice, Orange can find apple juice, grapefruit and milk only . I hope to look and change their menu style. There is no other buffet restaurant for dinner with a Japanese restaurant and a Chinese restaurant that must be served by the staff. Finally, I thank the management of the hotel and all the employees for their hospitality to me and thank the people of Dalian for hosting me in their wonderful city.

Not that bad but just average...

Customer review rating 4.8/5

Allen F. Business - 02/07/2017 AccorHotels review

I tended to stay in the non-smoking room but the non-smoking room level might not be available on the day I checked-in so I just called the front desk to do the smoke-free treatment for me. I stayed in the room for about 2 hours before leaving for dinner and no one ever came. Then I called the front desk again for the nightly turn down service. Since I took a shower before leaving, there ought to be some supplement of toiletries. After I got back, the toiletries remained the same... The same situation for the tea bag on the mini bar. As a platinum membership of SPG/Marriott, I feel kinda disappointment with this stay of Accor...

Good hotel with reasonable price

TripAdvisor rating 3.5/5

Berthus2003 Business - 01/04/2017 TripAdvisor review

Grand Mercure Teda is good and excellent services in Dalian. Although the location is not in the central city but still in the nice suburb of Dalian and not far from the city. Overall experience staying there for 2 nights was good experience for visiting beautiful city of Dalian with specific caracter of the city.

Peaceful location

TripAdvisor rating 3.5/5

Peter N Business - 16/03/2017 TripAdvisor review

Hotel is nice, rooms are large and clean. As a Silver member, however, I was disappointed that my welcome drink was only juice and not a beer or glass of wine option. Breakfast was an odd mix of Eastern and Western styles. Bed was SUPER hard.

An appalling hotel

TripAdvisor rating 3.5/5

Markah00 Couples - 23/01/2015 TripAdvisor review

This hotel is truly appalling. How the Accor Group can put one of its hotel brands on the front of this hotel just amazes me, especially a five star brand being Mecure Grand. It is a complete and utter joke that this hotel could have the word Grand in its name. It is nothing of the sorts. I have stayed at better 3 star Ibis Styles hotels than Mecure Grand Teda Dalian. I have stayed at this hotel 4 times in the last 4 years and from the first time I vowed not to return on the assumption that surely Accor would open a Novotel or Sofitel in Dalian. However there is still no Novotel or Sofitel so, being a loyal Accor Le Club member, I have had to endure staying at Mecure Grand every time I visit Dalian. This hotel is a western branded hotel but it is more Chinese than Chinese hotels I have had the misfortune to sometimes stay at. I have stayed in the executive guest rooms as well as the normal guest rooms and used the executive lounge. What is wrong with this hotel that makes it appalling? Where do I start? No or little English spoken, rude staff, lasy concierge, an executive lounge where the food, drink and business services are appalling – practically non existent. The main restaurant for breakfast is the worst dining area I have ever experienced – the breakfasts are a disgrace – minimal, mainly Chinese, poor quality, cold, rude and unhelpful non English speaking staff including the head chef who yelled at me because I wanted scrambled eggs and he didn't want to cook them that way – he wanted me to eat the cold left over fried eggs! The breakfast was appalling back in 2011 and it has just got worse. On a previous visit I was refused entry at the restaurant for breakfast one morning because the pre authority on my credit card had been reached. Instead of politely asking me to go to reception and increase my pre-authority limit the very rude duty manager just said No! I had to find out from reception what the problem was. This was also when I was staying in an executive suite.! Just appalling! Other issues include a safe that wouldn't work and two staff made me wait whilst they argued over how to fix it instead of doing what I asked – take a safe out of one of the many other empty rooms and put in my room and fix the safe in their time not my time. I was delayed in getting to breakfast for a hour because of this incompetence. In the same building there is a Mecure hotel but it and the Mecure Grand are all serviced as one – reception, restaurant and concierge. I don't think this hotel will ever change as I doubt if the non-Chinese senior management of Accor in China really know how bad this hotel is.

nice environment and services but poor catering

TripAdvisor rating 3.5/5

Allen F Couples - 26/10/2014 TripAdvisor review

We stay for a transfer flights so we stay a night only. The staff are nice and helpful. However, the food taste bad which is located at the ground floor. It's salty and feel bad for the dining. I hope they could concerned about this issue.

Staying in Dalian - wonderful city

TripAdvisor rating 3.5/5

Colin S Friends getaway - 11/12/2013 TripAdvisor review

I had a great stay in The Grand Merrue Teda in Dalian. It was better than expected and overall one of the nicest hotel stays that I have had. Staff were very helpful and efficient and the whole experiences was first class.

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