Pullman Dongguan Forum Hotel

TripAdvisor rating 4.5/5 541 reviews
Pullman Dongguan Forum
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Hotel extras

  • High-speed WIFI in all hotel areas and a grand parking space are complimentary.

  • Outdoor swimming pool surrounded by beautiful Qifeng Mountain

  • Adjacent to Qi Feng Park, a place to relax in the greenery and nature.

  • 5-minute walk from the subway station with easy access to commercial district.

  • Splendid garden to host romantic outdoor wedding.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Golf
Catering
  • Breakfast
  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dongguan Forum

32 Dongcheng Zhong Road
Dongcheng District, Guangdong
P.R China
523129
dongguan
china

Tel: +8676923368888

Fax: (+86)76923368118

Contact email

Check-in from 14h00

Check out up to 12h00

  • 32 Dongcheng Zhong Lu :   K4,27,K1,LG1 SaiGe Elect Mark

  • By plane

    SHENZHEN At 56km / 34.8 miles

  • By train

    CHANGPING RAILWAY At 30km / 18.64 miles

  • By train

    DONGGUAN CHANGPING STATION At 20km / 12.43 miles

  • By train

    DONGGUAN SHILONG At 20km / 12.43 miles

  • By train

    SHILONG RAILWAY At 20km / 12.43 miles

GPS :23.022345, 113.770471

Our accommodations

All 260 spacious rooms and suites are fitted with up-to-date technologies, fashion décor and fine room linen and amenities to meet the need of modern business and leisure travelers.

Superior 1 Queen-size bed

  • Max. number of persons: x3
  • Area: From 44
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Superior Twin Beds

  • Max. number of persons: x2
  • Area: From 44
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Deluxe 1 Queen Bed Mountain View

  • Max. number of persons: x3
  • Area: From 44
  • Views: Garden side, Mountain view, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Deluxe 2 Single Beds Mountain View

  • Max. number of persons: x2
  • Views: Garden side, Mountain view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Junior Suite with 1 King Size Bed

  • Max. number of persons: x4
  • Views: Garden side, Mountain view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

IMPERIAL PRIVATE DINNING

Type of cuisine: Gourmet

Located on the 1st floor of Museum, private and exclusive dining rooms serving Chaozhou cuisine.

Lunch

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Dinner

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GIOVANNI'S ITALIAN RESTAURANT

Type of cuisine: null

Located at the backyard of the hotel, Giovanni's Italian Restaurant offers an extensive variety of traditional dishes and specialties. Our warm and inviting restaurant is perfect for any occasions.

Find out more and book

Lunch

  • Mon
  • Tue
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  • Sat
  • Sun

Dinner

  • Mon
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FORUM CHINESE RESTAURANT

Type of cuisine: null

Serving traditional Cantonese cuisine with 25 luxury private rooms.

Find out more and book

Lunch

  • Mon
  • Tue
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Dinner

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FORUM FOOD STREET

Type of cuisine: Regional

All-day dinning restaurant offering regional and Asian specialties.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
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Dinner

  • Mon
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L ESCALE WESTERN RESTAURANT

Type of cuisine: International

All-day dinning featuring Asian and Western cuisine plus indoor and outdoor seating.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
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Dinner

  • Mon
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SAKURA JAPANESE RESTAURANT

Type of cuisine: Japanese

Sakura Japanese Restaurant provides traditional Japanese dishes, with many seats at hall equipped with Teppanyaki and 2 VIP rooms.

Find out more and book

Lunch

  • Mon
  • Tue
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Dinner

  • Mon
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CARMEN'S BAR

Photo non contractuelle / Strictly non binding

Located on the lower level of the Front Building, a typical English pub offering specialty cocktails, finger food and all kinds of games.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MELODY LOUNGE

Photo non contractuelle / Strictly non binding

Located on the 1st floor of the hotel, it provides a relaxing environment with live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 800 m²

  • Maximum capacity: 620 people

  • Maximum banquet capacity: 380 people

Find out more
Pullman Dongguan Forum Meeting Room

Our guest reviews for
Pullman Dongguan Forum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,446 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

541 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good

Customer review rating 4.3/5

Peggy C. Business - 17/05/2019 AccorHotels certified review

good location, breakfast can be improved, light can be improved

Dear Ms. C., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. I have reflected your comment on our buffet breakfast and lighting to our people concerned, our team will take actions to improve and we hope we could provide better experience to you when you come back next time! Best regards, Vivi He Guest Experience Manager

Comfortable stay in hotel.

Customer review rating 4.3/5

D H. Business - 13/05/2019 AccorHotels certified review

It was a comfortable stay at the hotel. Accommodations were clean and staff helpful.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

Not very impressed with service

Customer review rating 4.3/5

Nancy L. Business - 09/05/2019 AccorHotels certified review

Requested a room change after one night due to a very strong musty odor. The front desk accommodated me but a bellhop never came to assist with moving my luggage. Little attention to details that make a hotel stay comfortable.

Dear Nancy L., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

As a frequent guest I had another good stay at the Pullman DG

Customer review rating 4.3/5

Anonymous Business - 08/05/2019 AccorHotels certified review

Pleasant, hotel staff very responsive. Easy to communicate with.

Dear Ms. A., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

Great as always but Wifi is terrible.

Customer review rating 4.3/5

Anonymous Business - 06/05/2019 AccorHotels certified review

I have been staying at this hotel for over 10 years and love it. However, the one fault it always has is with the wifi. If it is early in the morning China time, there must be so many people using it that you cannot even get on. For someone traveling for business, not being able to rely on the internet is a bad thing and even makes a person contemplate changing hotels.

Dear Ms. A., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Yes ,we indeed understand WIFI is very important for businessman, so we invest a lot for internet and there is very few complaints about it in the past two years. But unfortunately, our internet broke down during Chinese Labor Holiday (during your stay ) and we can only call someone to repair as soon as possible. Please accept our apology for any inconvenience this caused. In addition, because of the restriction of Chinese Government, some of the oversea website can not be accessed freely. Thank you for your understanding and loyalty , we are looking forward to welcoming you come back again! Sincerely, Vivi He Guest Experience Manager

Wonderful

Customer review rating 4.3/5

Anonymous Business - 05/05/2019 AccorHotels certified review

Excellent

Dear Mr. F., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

Quick Stopover

Customer review rating 4.3/5

Umesh Solo - 05/05/2019 AccorHotels certified review

My stopovers in Dongguan are pretty quick now, as I spend normally one or maximum 2 nights each time during my travels between suppliers, Check in was fine with a little hiccup on being given a room which was still be used by another client. Thanks to ADY for her swift attention in clearing that up! She was very apologetic and very nice and quick in finding a replacement room for me immediately, what I found surprising was the lack of fruit and biscuits which I normally receive when i stay there, perhaps due to last minute change of room, it ended up at the other room? Overall great experience, couldn't have the breakfast this time as had a very early appointment outside but thanks again to ADY for the late checkout as it helped me on my return to freshen up before moving on another city.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

Five Star Service

TripAdvisor rating 4.5/5

561jayh Business - 04/05/2019 TripAdvisor review

This is a very nice (not cheap) facility. Good food, excellent attentive employees, everyone speaks to you. My Room even had a faucet with drinkable water (no I didn’t drink it), but I did use it for my water kettle instead of bottled water.

Dear Guest,We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback of facilities and service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Sincerely, Hotel Manager

Great

Customer review rating 4.3/5

Anonymous Business - 30/04/2019 AccorHotels certified review

Its was great - although there are improvements which still need to be made

Dear Mr. F., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition, we will reinforce food quality of room service and provide better service to you when you come back next time! Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

Bad

Customer review rating 4.3/5

Eva L. Business - 27/04/2019 AccorHotels certified review

The room is smelly! Air-Condition not working, can’t change the temperature

Dear Ms. L., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum.We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In additional, please contact our staff to change another room once you are not satisfied. Thank you for sharing the experience with us and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

adequate

Customer review rating 4.3/5

Celeste T. Business - 23/04/2019 AccorHotels certified review

Staff is extremely friendly & helpful. The rooms smell a bit musty.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition, we will take more actions to anti-musty taste recently for provide you better experience when you come back next time! Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

good

Customer review rating 4.3/5

Anonymous Business - 23/04/2019 AccorHotels certified review

good

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager
Customer review rating 4.3/5

Dan R. Business - 23/04/2019 AccorHotels certified review

comfortable and familiar

Dear Mr. R., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. In addition, we sincerely thank you for your loyalty to us and actually, we have updated a lot, such as the building facades, all carpet, all bed mattress and TVs of the guest room as well as many parts of the hotel. In addition, we are now in the process of updating all carpet of the meeting room, building a new medium size meeting room with LED Screen and we are also renovating the KTV, Foot Massage now, Banquet Hall and Chinese Restaurant, new guest rooms are also under the renovating plan of this year. Please look forward to! Again, thank you so much for your staying with us for so many years, just like family, we are looking forward to welcoming you come back home again! Best regards, Vivi He Guest Experience Manager

perfect

Customer review rating 4.3/5

Anonymous Business - 21/04/2019 AccorHotels certified review

it was great stay as before. I will choose this hotel again if I stay in Dongguan again.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

Another great stay at the Dongguan Pullman

Customer review rating 4.3/5

Mr W. Business - 20/04/2019 AccorHotels certified review

Only positive things to say !

Dear Mr. W., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

Normale mais pas exceptonnel.

Customer review rating 4.3/5

Anonymous Business - 17/04/2019 AccorHotels certified review

There remain many unfortunate decisions of hotel services that should somehow be addressed: - Morning Breakfast has very poor fruit juices that are all from CONCENTRATE and not what a 4 or 5-star hotel should be serving. - The Fitness Center is NOT open after 11pm. For international travelers who are not on the local time zone, we should have access with a hotel key to use the Fitness & Gym Facilities for exercise. - There are truly FEWER and FEWER staff who understand English which is disappointing. I called Reception, Concierge and Hotel Operator, eyt NONE of them could respond to me in English.

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will reinforce English training for staff and improve the food quality of buffet breakfast to provide better experience to you in future. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

disappointed not up to scratch

Customer review rating 4.3/5

Anonymous Business - 17/04/2019 AccorHotels certified review

Overall my title says it all. The room smelt musty and the room service ordered arrived cold and very greasy and unappealing. To top it off I arrived late and just wanted sleepy unfortunately it took a while to get comfortable as the sheets were clammy. I can’t imagine they were 100% cotton as they were not at all breathable and made for an uncomfortable nights sleep. Breakfast was also uneventful and not appealing. Pancakes looked like an oily mess so I basically paid £15 for toast and juice . Will not stay again

Dear Ms. D., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum.We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

Comfy, quiet, very relaxing, clean and friendly

Customer review rating 4.3/5

Andrew A. Couples - 13/04/2019 AccorHotels certified review

Fantastic, really enjoyed the relaxing atmosphere, staff and room cleaners were so polite and nice, very helpful and made my wife and I feel very welcome and relaxed

Dear Mr. A., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, VIvi He Guest Experience Manager

Fantastic hotel

Customer review rating 4.3/5

Chris Business - 08/04/2019 AccorHotels certified review

Anothe great stay, only 1 night but rooms are excellent both in size and appointment.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

It was great!

Customer review rating 4.3/5

Edward Business - 08/04/2019 AccorHotels certified review

The room, service and food was all great.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager
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