Pullman Dongguan Forum Hotel

TripAdvisor rating 4.5/5 548 reviews
Pullman Dongguan Forum
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Hotel extras

  • High-speed WIFI in all hotel areas and a grand parking space are complimentary.

  • Outdoor swimming pool surrounded by beautiful Qifeng Mountain

  • Adjacent to Qi Feng Park, a place to relax in the greenery and nature.

  • 5-minute walk from the subway station with easy access to commercial district.

  • Splendid garden to host romantic outdoor wedding.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Golf
Catering
  • Breakfast
  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dongguan Forum

32 Dongcheng Zhong Road
Dongcheng District, Guangdong
P.R China
523129
dongguan
china

Tel: +8676923368888

Fax: (+86)76923368118

Contact email

Check-in from 14h00

Check out up to 12h00

  • 32 Dongcheng Zhong Lu :   K4,27,K1,LG1 SaiGe Elect Mark

  • By plane

    SHENZHEN At 56km / 34.8 miles

  • By train

    CHANGPING RAILWAY At 30km / 18.64 miles

  • By train

    DONGGUAN CHANGPING STATION At 20km / 12.43 miles

  • By train

    DONGGUAN SHILONG At 20km / 12.43 miles

  • By train

    SHILONG RAILWAY At 20km / 12.43 miles

GPS :23.022345, 113.770471

Our accommodations

All 260 spacious rooms and suites are fitted with up-to-date technologies, fashion décor and fine room linen and amenities to meet the need of modern business and leisure travelers.

Superior 1 Queen-size bed

  • Max. number of persons: 3
  • Area: From 44
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

Superior Twin Beds

  • Max. number of persons: 2
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

Deluxe 1 Queen Bed Mountain View

  • Max. number of persons: 3
  • Area: From 44
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

Deluxe 2 Single Beds Mountain View

  • Max. number of persons: 2
  • Wireless internet in your room
  • Mini Bar

DELUXE EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 52

Junior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Mini Bar

EXCLUSIVE SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 112

Our restaurants and bars

IMPERIAL PRIVATE DINNING

Type of cuisine: Gourmet

Located on the 1st floor of Museum, private and exclusive dining rooms serving Chaozhou cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GIOVANNI'S ITALIAN RESTAURANT

Type of cuisine: null

Located at the backyard of the hotel, Giovanni's Italian Restaurant offers an extensive variety of traditional dishes and specialties. Our warm and inviting restaurant is perfect for any occasions.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FORUM CHINESE RESTAURANT

Type of cuisine: null

Serving traditional Cantonese cuisine with 25 luxury private rooms.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FORUM FOOD STREET

Type of cuisine: Regional

All-day dinning restaurant offering regional and Asian specialties.

Lunch

07:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L ESCALE WESTERN RESTAURANT

Type of cuisine: International

All-day dinning featuring Asian and Western cuisine plus indoor and outdoor seating.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAKURA JAPANESE RESTAURANT

Type of cuisine: Japanese

Sakura Japanese Restaurant provides traditional Japanese dishes, with many seats at hall equipped with Teppanyaki and 2 VIP rooms.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CARMEN'S BAR

Photo non contractuelle / Strictly non binding

Located on the lower level of the Front Building, a typical English pub offering specialty cocktails, finger food and all kinds of games.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MELODY LOUNGE

Photo non contractuelle / Strictly non binding

Located on the 1st floor of the hotel, it provides a relaxing environment with live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 800

  • Maximum capacity: 620 people

  • Maximum banquet capacity: 380 people

Find out more

Our guest reviews for
Pullman Dongguan Forum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,575 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

548 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel to come back to

Customer review rating 4.3/5

Andrew K. Business - 15/08/2019 AccorHotels review

Having stayed here many times it is always a pleasure to stay at my home in Dongguan. The staff are always accommodating and nothing is ever a problem. Keep up the good work.

inefficiency and confusion in check-in and check-out

Customer review rating 4.3/5

Vivian C. Families - 09/08/2019 AccorHotels review

I and my friends reserved 3 rooms. However, we spent about 45min for the check-in and check-out time because their documentary is confusing. In addition, facilities are not enough such as Karaoke is closed and badminton court and tennis court are renovated.

Dear Ms. C., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

Quick Stopover

Customer review rating 4.3/5

Umesh Business - 07/08/2019 AccorHotels review

Thanks to Lily for the super quick check in, and to Jemma on the equally super quick check out! Due to work commitments, I don't seem to have time to try out the other I am sure superb facilities in the property but will get around to it soon!

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi He Guest Experience Manager

It is resort type of hotel

Customer review rating 4.3/5

Hpl Business - 06/08/2019 AccorHotels review

it is low building and it resort type of hotel. My room balcony 3rd floor is the garden area that everyone is able to access, felt in secure.

Dear Ms. H., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please believe our security and of course, we will not arrange the same room type for you when you come back in future. Maybe the room on high floor is more suitable for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

Another enjoyable 5 star stay

Customer review rating 4.3/5

Jay H. Business - 05/08/2019 AccorHotels review

I feel welcomed and appreciate the effort that is put into making my stay comfortable

Dear Mr. H., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

The hotel rooms need to be updated along with the food menu.

Customer review rating 4.3/5

Anonymous Business - 05/08/2019 AccorHotels review

Staff is great. Western restaurant is average, and rooms are average.

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

World Class HGotel

Customer review rating 4.3/5

Steve O. Business - 05/08/2019 AccorHotels review

The room, facilities and restaurant were excellent - very nice

Dear Mr. O., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

I enjoy the peacefulness of the hotel

Customer review rating 4.3/5

Dg Business - 01/08/2019 AccorHotels review

Always very pleasant to stay here

Dear Mr. G., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

Good stay

Customer review rating 4.3/5

Paolo Business - 30/07/2019 AccorHotels review

Elegant room, quite clean. Good breakfast and services in general. Staff was friendly.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

IS ALWAYS GOOD STAY IN YOUR SECOND HOUSE

Customer review rating 4.3/5

Paulo R. B. Business - 30/07/2019 AccorHotels review

It was good to stay again at the Pullman But i suggest that, happen same improvements on the breakfast are, as a new cofe machine it is old and I see that a lot of customers are not happy whit it. the all breakfast need a better attention and quality of food, to me the best break fest that you can have in the region is on the Hyatt international , i think that is a good reference to improve at Pullman. Also I think that the prices at the bar and at the restaurant are hi, in comparing to the outside restaurants like green bistro, martins or on of the road. maybe this is a way to made it more attractive to more guests.

Customer review rating 4.3/5

Dominic M. Business - 30/07/2019 AccorHotels review

I paid 110 euros for a superior room with apparently spectacular views, there was nothing spectacular about the view looking over deck area The room smelt like a dirty wet astray to put it politely, maybe I should have checked but a booking for one person doesn’t require two single beds, one queen size would have been more appropriate And on top of it for ALL I paid there wasn’t even breakfast or a cup of coffee included. I stayed here on recommendation from the company that I had travelled to visit, I should have stayed at the intercontinental where I recieve ambassador privileges. Needless to say the company that suggested the Pullman Forum were quite embarrassed and from a Chinese perspective I believe probably offended as well When I raised these items I did not get any form of assistance to either resolve or discuss with upper management I stayed in Shanghai for two nights at the Hyatt Regency in a magnificent room, with excellent service and breakfast for the same price as one night at the Pullman, I was certainly expecting something else to what I experienced Regards Dominic M.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

Enjoyable stay

Customer review rating 4.3/5

Sln Couples - 25/07/2019 AccorHotels review

Very nice room (#658) with wonderful view.

Dear Ms. N., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

Good but can be better

Customer review rating 4.3/5

Chd Business - 23/07/2019 AccorHotels review

Excellent pools, quiet room, helpful staff. Breakfast buffet room is dark, smelly. Choice, variety and quality of food like fruits is very average.

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our buffet breakfast and we looking forward to providing you better experience when you come back next time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

Nice location

Customer review rating 4.3/5

E Business - 22/07/2019 AccorHotels review

Breakfast is not good at all , but spa is very good!

Dear Ms. M., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our buffet breakfast and provide better expeirence when you come back next time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

Good to come back to Pullman

Customer review rating 4.3/5

Masakazu N. Business - 17/07/2019 AccorHotels review

Duty Manager Duke and Selina have been very helpful of trying their best to allocate our rooms. We had total of 3 rooms during this visit. Thank you. Security man Alan was also very polite like always. looking forward to coming back again.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

Very nice, good service, good food, friendly staff.

Customer review rating 4.3/5

Michael E. Business - 12/07/2019 AccorHotels review

My home in Dongguan, China. Especially appreciate the warmth and hospitality of FRONT desk staff Celina, Chris, and all the others. Always a nice smile, a hello, and room always as requested. My wife travelled with me this trip and was very happy also. Thank you Pullman

Dear Mr. E., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back home again in near future. Sincerely, Vivi He Guest Experience Manager

I just love your property and everything about your Hotel

Customer review rating 4.3/5

Varun K. Business - 09/07/2019 AccorHotels review

I would just say SUPERB

Dear Varun K., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi He Guest Experience Manager

Business travel - Subpar visit

Customer review rating 4.3/5

Rachel Business - 08/07/2019 AccorHotels review

I've stayed at the Pullman Forum - Dongguan quite a few times now over the past 3 years. The hotel has always been very accommodating and clean. My recent stay from 6/25-7/2 was a little different of an experience. The staff were wonderful per usual, but my room smelled of smoke, and the breakfast buffet wasn't as good as I've previously seen. Also, one morning at breakfast, I went to sit down at my seat and there was a dead lizard of some sort on the floor below my feet. I asked for one of the wait staff to check it out and clean it up. He grabbed it with his bare hands then threw it into the dirty dishes bin like it was no problem at all. Needless to say, I did not eat breakfast after that...

Dear Ms. C., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will reinforce training for staffs and prevent future occurrence. Thank you for your loyalty and we are looking forward to welcoming you come back again! Sincerely, Vivi He Guest Experience Manager

Good service great location

Customer review rating 4.3/5

Sinay Business - 05/07/2019 AccorHotels review

The friendly professional staff and the service they provide make the stay great experience

Dear Sinay P., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi He Guest Experience Manager

A very good experience, as usual.

Customer review rating 4.3/5

Ole L. Business - 02/07/2019 AccorHotels review

Pullman Dongguan Forum is my prefered hotel when I'm in the area. I always feel welcome, and enjoy the excellent service provided.

Dear Ole Hoffmeyer L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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