Hotel - Pullman Dongguan Forum
Pullman Hotel Pullman Hotel

Pullman Dongguan Forum Hotel

4.0/5 480 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities (Nearby)

Catering

  • Breakfast
  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

All 260 spacious rooms and suites are fitted with up-to-date technologies, fashion décor and fine room linen and amenities to meet the need of modern business and leisure travelers.

  • 260 rooms
  • 104 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Wide working desk
    • Telephone in bathroom
    • Air conditionning with individual remote
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,214 reviews

Our guest reviews for Pullman Dongguan Forum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 480 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
H. Y. Friends - 13/11/2018 AccorHotels certified review
« Relaxing stay. »

Good food, quiet room, nice swimming pool, green all around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.H.: 感谢您选择入住东莞齐峰山铂尔曼酒店并与我们分享您的住宿。 我很高兴看到您对我们的食物,环境,游泳池和房间给予了很高的评价。 我们已经换了床垫。 如果您觉得它不够柔软,您可以要求增加一张软床垫,我们努力不断创新和改进,并希望为每位客人提供完美的住宿。 与此同时,每位嘉宾的反馈也见证了我们的成长。 请接受酒店团队的衷心感谢,并诚挚地邀请您再次入住东莞旗峰山铂尔曼大酒店。 祝您生活愉快! 酒店经理 东莞奇峰山铂尔曼酒店

Jacob P. P. Business - 13/11/2018 AccorHotels certified review
« Was ok for the most part... »

Positive : Overall the experience was ok... the room was nice, clean, spacious, and the bed was very comfortable. Negative: Both nights I came in to the hotel my key card did NOT work. It wasn’t till after the second time the guy at the front desk said don’t have the card by your cell phone. This info would have be nice to know after the long walk from my room to the front desk. Secondly not being informed about the extra charge for breakfast after I had already started eating would have been nice or even been told what the conditions were for the breakfast. The food overall was ok

C Business - 08/11/2018 AccorHotels certified review

Good stay but a couple of disappointing room service experiences

Christopher S. Business - 06/11/2018 AccorHotels certified review
« Utterly lost in Futien. »

My company had given the Pullman DG the incorrect information for pickup. Futien Port rather than the Futien Train Station. I had decided to try the train station and the new high speed train. When the car did not arrive I called the Pullman and because of the car license plate number could not come to the train station. I was provided the address in Chinese to give to a taxi driver, found my way to the port and then the hotel was able to speak to a local traffic officer and coordinate where to pick me up. I arrived at my hotel later than expected, but that was ok. Just glad to make it and thanks to your helpful staff!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher James S., We are very grateful for your evaluation of your stay at Pullman Dongguan. Helping you is what we should do, thank you for your high score on our staff service, we are very pleased to get positive feedback is always enjoyable. I will share your opinion with our team. I believe that these feedbacks will be an encouragement to all of our employees as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope that your next visit will be as enjoyable as the last time. Sincerely Hotel Manager

Geoff T. Business - 05/11/2018 AccorHotels certified review
« Pullman Forum »

Great Hotel but the beds are hard. Typically Chinese and too hard for westerners. Even after asking for a double topper I still wake stiff and sore. I had been staying in the Sheraton and HJ International and they have great beds. You should try them. The only other issues is that I wanted to extend my stay and the front desk is really not helpful and all they can advise is go away and book it on the internet. A total pain! Why on earth do you not just extend at the rate customers have been paying? This is simply not serving your customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T.: Thank you for letting us know about your stay at our hotel. The final result does not meet your expectations and certainly does not meet our standards, which makes me very disappointed. The hotel has been replaced with a new soft mattress and I have shared your feedback with our reception team and the issues mentioned are under investigation. Please be assured that we are taking appropriate steps to resolve the issue and prevent future occurrences, including strengthening employee communication training. We sincerely hope that you will have the opportunity to provide you with a better experience in your next trip to Dongguan. Before that, we hope that you only have the best travel in the future. Sincerely, Hotel Manager

Barton Business - 04/11/2018 AccorHotels certified review
« Great location in middle of town, a quiet oasis. »

functional, clean and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H.: Thank you for letting us know about your stay. First of all, thank you for your satisfaction with the location and surroundings of our hotel. The last experience did not meet your expectations. Of course, I did not meet our standards, which made me very disappointed. I shared your feedback with the reception team and the issues mentioned are improving. Please be assured that we are taking appropriate steps to resolve the issue and prevent future occurrences, including strengthening employee courtesy. We sincerely hope that you will have the opportunity to provide you with a better experience during your next trip to Dongguan. Before that, we hope that you will have the best trip in the future. Hotel Manager

Baseer Business - 04/11/2018 AccorHotels certified review
« Great hotel, great staff. »

I stay here often and always am pleased. They really helped me out with an early check in which was really appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.K.: We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. Helping you is what we should do. Thank you for giving us a high score, recognition of our hotel and service, making you feel happy, which makes us very happy. We sincerely hope that your next trip to Dongguan will provide you with a better experience. Before that, we hope that you will have the best trip in the future. Sincerely, Hotel Manager

Guy B. Business - 04/11/2018 AccorHotels certified review
« It is quite and relaxing, very good food »

Great hotel for business and location is very convenient. Excellent staff and accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B.: We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. We are very pleased that you can satisfaction our hotel and thank you for giving us the overall high score. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Anonymous Business - 04/11/2018 AccorHotels certified review
« Great, professional and comfortable »

Great place to say! Professionalisms in all aspect. Great food, great gym and also GREAT Chinese massage at the spa. Will go back for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.B.: Thank you for choosing to stay at the Pullman Dongguan Qifengshan and share your stay with us. We are delighted to see you paying high attention to our location, quality service and cuisine, including the hotel's gym and spa. We will strengthen the training of the reception staff and hope to provide a perfect accommodation experience for each guest. At the same time, the feedback from each guest also witnessed our growth. Please accept the heartfelt thanks from the hotel team and sincerely invite you to stay at the Pullman Dongguan Qifengshan Hotel again. wish you a happy life! Hotel manager

Anonymous Business - 01/11/2018 AccorHotels certified review

the guest rooms a musty smell, and the carpets in the room were soiled.

Sophie Business - 30/10/2018 AccorHotels certified review
« Great »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Sophie: We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. I have shared your feedback with our food and beverage team and have increased the speed of the web link. Please be assured that we are taking appropriate steps to resolve the issue and prevent future occurrences, including strengthening employee service quality training. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alan Business - 29/10/2018 AccorHotels certified review
« Comfortable rooms, friendly staff »

It was a nice stay. The restaurants are good. The rooms are comfortable and sized well. The staff is very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Regards, Vivi He Guest Experience Manager

Masakazu N. Business - 29/10/2018 AccorHotels certified review
« still the overall of the hotel package is good »

Due to lack of the executive lounge at this hotel,Duty manager Grace and Duke were kindly enough to provide some extra welcome drinking vouchers for me and other guests ( total 5 rooms ) so that sometime we could enjoy the drink at bar. Manager Kitty at restaurants understood my needs every morning such as take away Latte and fresh juice. Staffs such as Chris and Simon were friendly. Staffs turnover is big concern for me as I like the hotel feel like home and always looking forward to see the same faces. ( Like security person Alan is great guy )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition, we will reward the staff that you mentioned, because they created a fantastic experience for you, one of our most valuable guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marco Business - 29/10/2018 AccorHotels certified review
« Comfortable »

Comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Best regards, Vivi He Guest Experience Manager

Heinrich V. Business - 29/10/2018 AccorHotels certified review
« I am satisfied »

In general I am satisfied with your Service. Bud for the Room Service the People which pick up the Phone in Order to take the Order from the Guest must be better trained in English. Then I aspect when I order something that I get my Food hot and not nearly cold, like Soup or Pasta.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we will reinforce English Training for staff for your better experience. Thank you for sharing your comment with us and we are looking forward to welcoming you come back again! Regards, Vivi He Guest Experience Manager

Bill Business - 23/10/2018 AccorHotels certified review
« Great place to stay. »

I enjoyed the hotel and the breakfast was outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill, We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Regards, Vivi He Guest Experience Manager

Anonymous Business - 21/10/2018 AccorHotels certified review

The experience was standard Pullman Dongguan. Uninspiring food selecrion, Question maintenance and cleanliness ,Poor comprehension of English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In addition, it is better for us if you could tell us more details of your unsatisfied experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi He Guest Experience Manager

Paul G. Business - 20/10/2018 AccorHotels certified review
« Nice quick stay »

Pullman was great! Great breakfast buffet, good internet, room etc. laundry was good also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again. Sincerely, Vivi He Guest Experience Manager

Andrew K. Business - 19/10/2018 AccorHotels certified review
« Great hotel as always »

The Pullman Dongguan Forum is a great stay when on businesses in Dongguan. Great atmosphere with all the facilities you need as a business traveller. I am never disappointed when I stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi He Guest Experience Manager

Jose L. Business - 19/10/2018 AccorHotels certified review
« Good Hotel »

I am a long time guest and travel often to several countries. I felt the staff was vey efficient and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again. Sincerely, Vivi He Guest Experience Manager

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