Hotel - Novotel Munich Airport
Novotel Hotel Novotel Hotel

Novotel Munich Airport Hotel

4.0/5 2,215 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our rooms

The modern, spacious rooms at Novotel can be adapted to your individual requirements.

  • 257 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 191 family rooms
  • 7 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,094 reviews

Our guest reviews for Novotel Munich Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,215 reviews
Pavan K. A. Business - 13/03/2019 AccorHotels certified review
« Mr »

Hi there! Thank you for this great opportunity to give feed back. My experiences are below. 1. I arrived at hotel late due to my delay flight around 11pm instead of 6Pm. I requested for any food if possible and All i was given is Microwave food from FREEZER heated but the sides were completely BURNT and middle was still ICE COLD. 2. Had good sleep in tiday bed.. 3. WC.. I am short guy and the WC is too high and I have to be on tip toe to sit on them .. i presume it is not right level. to squart. 4. Breakfast good. 5. Finally .. No proper english speaking receptionist... OMG took me ages to explain her to get my address on my invoice right. 6. The worst of all these is .. I forgot my Adaptors and charger for iPHONE in the room 457. I have been trying to get hold of the hotel .. Phoned them 100 times.. emailed them too and no reply. 7. At least i hope i will get a proper reply from customer services on this. I have also mentioned in details where I left it. If i am not getting any reply on this or saying there is no adaptors or charges then I will escalate this to my company GBT.. gobal business travel agents to banned this hotel ... for all our HONEYWELL employesss . Please get back to me on this ASAP. thank you Regarding Pavan A..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavan, Thank you for taking the time to tell us about your experience at the Novotel Muenchen Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would very much like to talk to you on the phone about your stay. I think it is better than sending you an email now. May I ask you to send me your phone number. I will call you then. However, I am only in the office for a short time today, we have a big customer party and on Tuesday we are back at the hotel again. But I will be happy to call you on Tuesday, 19.03.2019. I am looking forward to your feedback. Until then I wish you a good time. Kindest regards Anja Leisegang Deputy General Manager Novotel München Airport

Graham L. Friends - 12/03/2019 AccorHotels certified review
« Excellent »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Anonymous Couples - 10/03/2019 AccorHotels certified review
« Satisfied »

I enjoyed staying at the hotel. I had everything I need for my 1 night lay over

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Business - 09/03/2019 TripAdvisor review
« good place close to the airport »

good hotel, good room and restaurant, bar, breakfast perfect.... Just the late checkin is sometimes not so easy.... But during the day, very good people smiling taking care of you. Sauna, fitness room, perfect.

Chip Business - 06/03/2019 AccorHotels certified review
« Great stay »

Relaxing as usual!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Tom M. Families - 05/03/2019 AccorHotels certified review
« An adequate and functional airport hotel »

The rooms and other areas were clean and modern. Staff were helpful though seemed to struggle with the fact we had pre-paid for a meal. It was disappointing to find the meal was buffet only, rather than a la carte. This appeared to be because there was a Lufthansa event in the hotel and thus were catering for a large group as well as other residents. Bar and restaurant staff were polite and efficient. The buffet was fine if somewhat functional. Reception staff were mainly efficient, though could smile more. I've stayed in many Novotels and staff are generally very warm and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Anonymous Families - 04/03/2019 AccorHotels certified review
« Novotel Munich Airport 03 19 »

The food got worse from what it used to. Both in terms of concept and quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., thank you very much for once again choosing our Novotel at the Munich Airport. Also thank you very much for taking the time to give us such a detailed feedback. It is a pity that our concept food in The Flave restaurant was not filling your expectations. Our kitchen chefs are preparing every day tasty dishes with our fresh products. We would really like to read from you about any suggestion you have for our restaurant. For us the point of view of the guests is an important concept. You can answer at this email we will be glad to read from you. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Ralf B. Solo - 04/03/2019 AccorHotels certified review
« Alles top! »

Alles perfekt.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr B., vielen Dank, dass Sie sich für unser Novotel am Münchener Airport entschieden haben. Ebenfalls danken wir Ihnen vielmals für Ihr Feedback und wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns verbracht haben. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu können. Mit herzlichen Grüßen Emilio Conte Duty Manager Novotel München Airport

Vanessa W. Families - 03/03/2019 AccorHotels certified review
« excellent stay the night before our flight »

Buffet in restaurant was great the families, room clean and tiday and very helpful staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you very much for choosing our Novotel at the Munich Airport. It is always a pleasure to receive such a positive feedback like yours. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Alison E. Families - 03/03/2019 AccorHotels certified review
« Wonderful stay close to the Munchen airport »

My sister and I stayed at your Munchen Airport hotel at the end of a 2 week trip to Europe. The location was great, so close to the airport for our early morning flight. I am so glad for your email survey request so I could share feedback about one extremely wonderful staff member at this hotel. My sister and I both have celiac disease (gluten intolerance) that makes traveling a bit more complicated. Chef Ricky at the Munchen Airport hotel that prepared the dinner buffet food shared with us which foods on the buffet we should not eat. Eating on a buffet (the only option at this hotel) can be a difficult option for individuals with food allergies. He was so very kind and thoughtful!! Unfortunately in my experience eating away from home, I have found that not every chef or waiter is so compassionate as your Chef Ricky. Before taking a long flight, knowing that your food does not contain allergens that can cause you to become ill can is a great service that your staff member provided us. If I was the manager of this hotel, I would make Chef Ricky the staff member of the month! If in Europe again, I will definitely seek out your hotel chain. And by the way, we could not believe how quiet the hotel rooms were and how comfortable the beds were!! Kind regards, Alison E. (at…) and Barbara Grant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison E., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback, yours is fantastic. We are proud of our kitchen staff and we are really happy that Ricky was suggesting you the right gluten free choices! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Arthur W. Families - 03/03/2019 AccorHotels certified review
« Comfort »

The safe didn’t work in our room. The air conditioning in both of our rooms 128 & 130 was totally ineffective and consequently way to warm to the point were non of our party of 4 slept. I didn’t report it at check out due to the amount of guests leaving and me taking advantage of the express check out to make our flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. It is a pity that we have not prepared you a pleasant stay with us. We would have liked to help you with the adjustment of the air conditioning. Please feel free to send your suggestions to the reception at any time. Then we can solve the problem quickly and you can sleep comfortably. We hope to welcome you soon again in Munich. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Friends getaway - 01/03/2019 TripAdvisor review
« Definitely smoke in a non-smoking room! »

Allergies were on red alert despite booking a non smoking room. And the shuttle to the airport noted in the website is actually the local bus that you have to pay for. Meals and snacks in the restaurant/bar are pricey which is fine if youre on business but doesn’t fit the average traveller on a pleasure trip. Definitely disappointed.

Anonymous Families - 28/02/2019 AccorHotels certified review
« Satisfied except for having to pay to park on checkout. »

Room was fine, restaurant was very good with attentive staff. Check in staff was very helpful. Check out staff was not helpful and could not explain why the parking was not included with the room. Thinking of using other accommodations in the future. Did not appreciate the lack of explanation in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Muenchen Airport. I read your comment with interest and I understand your point of view. In our website is written that the parking area is part of the extra costs. Of course when I book an hotel I also wish to receive an explaination about the services included in my reservation and the services that need an extra payment. We are sorry if our employee at the check out did not provide you the explaination you wish, we can guarantee that we will take the appropriate measures to prevent future occurrance. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Anonymous Families - 27/02/2019 AccorHotels certified review
« Good hotel for overnight »

Comfortable beds . Restaurant too busy and chaotic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Jayne G. Families - 27/02/2019 AccorHotels certified review
« ok »

Nice hotel but expensive food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayne, We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Jp Families - 26/02/2019 AccorHotels certified review
« Could be better especially staff »

We stayed for 2 nights - one at the beginning of our stay and one at the end. On both occasions we had some issues (no juice at early breakfast and children’s bed not made up). Whilst some staff were helpful there were three who were rude and unhelpful. This is not what we expect from a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for taking the time to tell us about your experience at the Novotel Muenchen Airport. I completely agree with you and I can not believe that our stuff was rude and unfriendly. This does not belong to the hospitality that is typical of the Novotel. I would like to get in touch with you as you can provide me more details about the situation you described. You can answer to this email or just send me your phone number and a good time when I can call you. I am looking forward to reading from you. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Pete Families - 26/02/2019 AccorHotels certified review
« Good comfortable hotel at a reasonable price »

We stayed for one night while travelling back from skiing holiday. The hotel is in a good location for the airport with just a short shuttle bus ride from the terminals. The shuttle bus is free and runs every 20 mins from very early to very late! There was a small group of us and the hotel had originally booked us all into nearby rooms but unfortunately one was not ready when we arrived but there was another room available so not a big problem. Hotel staff were very friendly and helpful while sorting this. Restaurant was a bit pricey, at 32 euros per adult for the buffet meal, but food was good. There was also a good choice for breakfast. Overall we had a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Katarina E. Families - 25/02/2019 AccorHotels certified review
« For an airport hotel, it was surprisingly inefficient and customer unfriendly. »

We have stayed in Novotels on several occasions and this was the first time that it didn't live up to expectations. Check-in was slow and unnecessarily complicated. The card keys didn't work and we got "locked out" on several occasions. No luggage carts were available. Transport to the airport (via shuttle) was confusing and required payment. The only option for dinner was a very expensive but not high quality buffet. The room was clean and comfortable however, the advantage of staying in proximity to the airport was annulled by a very cumbersome experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katarina, Thank you for taking the time to tell us about your experience at the Novotel Muenchen Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Julie S. Families - 25/02/2019 AccorHotels certified review
« Great »

Good service small queue at checkin Room a bit warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Anonymous Families - 24/02/2019 AccorHotels certified review
« Convenient Budget Hotel »

Rooms show some wear from time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christoph, We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

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