Hotel - Novotel Munich Airport
Novotel Hotel Novotel Hotel

Novotel Munich Airport Hotel

4.0/5 2,160 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

The modern, spacious rooms at Novotel can be adapted to your individual requirements.

  • 257 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 191 family rooms
  • 7 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,761 reviews

Our guest reviews for Novotel Munich Airport

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,160 reviews
K. S. Friends - 10/12/2018 AccorHotels certified review
« Excellent Staff! »

When we arrived, we were told that the laundry service was not available on weekends. We needed to do laundry because we were in Italy a week and were starting a week in Germany. The staff helped us local an open laundromat and transportation to there. Things went very well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian S., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

G. J. M. Business - 06/12/2018 AccorHotels certified review
« Good »

- Front Desk attention, very good. - Breakfast, very good. - Transportation from Hotel to Airport and vice versa, excellent for business. Areas to improve: 1) Install a floor map to locate the rooms outside the elevator: I was in the room number 447 (4th floor) and as soon as you go out from the elevator, in the right side are the room numbers 448 and 446 but not the 447, also there are label that indicates the range of room numbers but specifically the room number was not where by logic (to me) should be. So walking around the corridors I found a map that indicates the evacuation routes, in that one I found where the room 447 was, and it was in an opposite corridor where the 448 and 446 room are. 2) I discover a water leak on the shower that keep the shower area wet all time. Maintenance should be checking this kind of issues before assign the room to a new guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan M. G., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. I hope that our technical staff provided a fast solution for the shower, and in any case we will have a second check. Thank you for your comment. We are really happy that you liked our services and our staff, we hope you can visit us again to enjoying them again! Sincerely, Emilio Conte Duty Manager Novotel München Airport

Remega H. Solo - 06/12/2018 AccorHotels certified review
« Ok »

My hairdryer never worked. When you are in a hurry a tea bar isn’t suitable You want some tea bags as opposed to a buffet of tea leaves . How about a tea cup and saucer ? Apart from that - very convenient. The reception never had my booking accesssible . I couldn’t exclude breakfast from my booking. Convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you very much for choosing our Novotel at the Munich Airport. Thank you for your comments, that we read with interest. We hope that during your stay you informed our technical staff, to provide a fast solution for the hairdryer. We will do a second check in any case. Sorry that i did not understand the point about the tea bar. I would be happy to know more details about that. It would be great if you will answer to this email to get in touch and provide me more information. For us the voice of the guests is a really important concept. I agree with you about the breakfast cancellation. Why should I pay for a service that I did not use? It could be that you booked a particular offer that include the breakfast. Sometimes this kind of offer, do not allow you to cancel or modify the reservations and the services included. For the guests with a early morning departures we have a brekfast available from 4:00 a.m., we hope you had the opportunity to enjoy it. I am looking forward to reading from you. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Proud N. M. Families - 05/12/2018 AccorHotels certified review
« Quiet and comfortable »

We were tired from our flight and I expected to hear airport noise given that we were right by the Munich airport but no noise at all. None. The room was spotless and the bed was really comfortable. Breakfast was good, too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Ian M. Solo - 04/12/2018 AccorHotels certified review
« Happy enough to go back again. »

Excellent proximity to the Airport. Check in was speedy and friendly, the receptionist put the Wifi on my phone for me. Room good size with facilities required. Shower was good, down side was the sink, putting the plug in I got a blow back of waste from the overflow drain (might want to check/clean other sinks). I ate in the restaurant, staff super efficient and friendly (were willing to engage in small conversations), steak and baked potato superb, I was surprised there was no ice cream for dessert but that is just me. Good night sleep followed. Plenty too eat at breakfast (A thing I like about the Novotel). Check out was quick and the staff friendly. So pass on my thanks to all the staff for that weekend and I hope to see you all again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Michael Business - 02/12/2018 AccorHotels certified review
« as expected, some draw backs »

good! no option to open window, muggy, too hot air in the room. Breakfast good, but personell obtrusive with payment under breakfast, could not wait until we finished-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael G., Thank you very much for choosing our Novotel at the Munich Airport. We read your comments with extremely interest, and we thank you for taking the time to write us. Ás hotel in the airport area is not allowed to open the windows. The guests can set the room temperature based on their own wishes. The housekeeping is taking care of the air change and daily refresh. We understand your point of view about the breakfast payment. I would not like to be annoyed meanwhile I am enjoying my breakfast. We can guarantee that is our standard. We took care of your description of the facts and we had an employee meeting in which we remember that the payment has to be requested after the finish of the guest brekfast. We hope you will visit us again during your next stop in Munich. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Michael S. Business - 30/11/2018 AccorHotels certified review
« Effective airport hotel »

overall a very modern, organized and clean hotel however the restaurants pricing for a simple menu of food was a disappointment. All the personnel of the hotel was very nice and serviced minded. highest points for the friendliness and service of the personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Julian Business - 28/11/2018 AccorHotels certified review
« Good »

Front desk staff seemed to be genuinely friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian B., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We will have a check if our employee did a mistake in your bill about the breakfast, and we will get in touch with you. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Juan M. S. Business - 26/11/2018 AccorHotels certified review

The Flave offer is too short.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan Manuel S. Lopez Higueras, Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We would like to inform you that we improved our restaurant selection. Now, together with a la carte menu, you can try our The Flave Buffet. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Anonymous Business - 23/11/2018 AccorHotels certified review
« Good but room was not as clean as usual »

I am regularly in the hotel, but room was not clean, the desk was greasy with marks of glasses and my invoice for the check out was not good, unfortunately I did not check it and I have to request it back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent Pierre S., Thank you very much for choosing our Novotel at the Munich Airport. We are really sorry about the dirty desk in your room. It was a mistake into the communication of the housekeeping department. We would like to inform that we already fixed the problem. During your next stay in our hotel you will find the usual cleaning of Novotel. Our employee are informed to check more accurate your billing address, to prevent any future mistakes into the issue of the invoice. Please send us the correct invoice details as we can send you the correct one. You can write us at h6… We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Anonymous Business - 22/11/2018 AccorHotels certified review
« Perfect »

Uiterst plezierig

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Brian F. Business - 22/11/2018 AccorHotels certified review
« food service poor, staff rude, basic human curtesy denied - very dissapointing. »

This is an airport hotel. After 10pm the only food available is from a menu of microwaved pre-made food. there is no room service - no possibility of a sandwich or even some bread. I selected the microwave Gnocchi - which was a tiny portion of essentially burnt (and stuck to the bottom of the box) bullets. When I suggested to the staff member that the food was too hard to eat the manager came over. He looked at me as if I was crazy and explained that they had microwaved it for 8 minutes so it should be fine IT WAS NOT FINE - IT WAS SO OVERCOOKED that it was burnt (BLACK). They offered a second portion and honestly not as burnt but so much oil that I just couldn't eat it (probably a small glass of oil). As a silver card holder I had provided my voucher to get a free drink but it was on my bill - when I asked the waiter to remove he said he couldn't but that I could have another beer instead. I didn't want another beer. I asked a waitress if I could have a small glass of tap water - I wanted to go to bed and all I could taste was oil. She said that it was policy not to provide guests with water - they had to buy it. NOW HERE I HAVE AN I ISSUE - I have never in my life in ANY hotel I have EVER stayed in been denied a glass of water. Very poor. During the night the light bulb in my bedroom kept flickering on/off - which was annoying but I guess these things happen. Long story short if you are an airport hotel you should be accommodating for guests who arrive late, pleas eat your own microwave food to see for yourself and don't just say it's fine WHEN IT IS not. I think that your hotel is busy because it is close to the airport and I believe that you take your custom for granted - poor service attitude, rude and unhelpful. The night before I stayed in an IBIS in Milan - half the price and lovely helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. f., Thank you for choosing Novotel Muenchen Airport. I read your comments and I am sorry about what happened. I understand you are annoyed about that, I would be also disappointed. I had a short meeting with my staff and they wish to apologize because they were not able to manage some unexpected events that happened to you. The day of your departure, our maintenance discovered that our microwave was not working and they immediately fixed it. That caused the burn of your meal and our employee was ready to prepare a new one for you. Our employees were really shocked because these meals are usually perfect and appreciated, that is why they looked really surprised. I can guarantee you that they were really far to be rude or to look at you in a strange way. We are sorry that you did not like the dressing that was inside the gnocchi, it really depends on the own personal taste. We understand your point about offering a late dinner chance. We are a guest oriented hotel, taking care of all the needs of our guests. With the snacks available until 01.00 we think we found a good solution, giving the chance for each incoming guest to eat something. Of course as our silver member you receive a complimentary drink. I had a short interview with one of our employee asking why did they not give your drink free of charge, because I also did not understand. They are allowed to do cancel a wrong charge in any moment. Unfortunately some minutes before you asked for the bill, our systems were offline. That is why our employee offered you for a second drink, because this was the only chance to let you use your voucher. My point of view is that our employee should have explained everything to you, I am really sorry that this did not happen. I never heard that one of our employees did not give a glass of tap water to one of our guest. I think this was the first time, and also the last one. I can guarantee you that this was due to a misunderstanding. This does not reflect the Novotel standard. Of course the tap water is drinkable, free and available for every guest that would ask for that. We hope you will give us the chance to show you how our restaurant works and how really is the Novotel stay and dinner experience. For that please accept our official invitation to a dinner in The Flave with drinks included. We hope you will visit us again during your next stop in Munich. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Evgenia M. Business - 22/11/2018 AccorHotels certified review
« Soured »

Overall, staying with you was ok. Was particularly pleased and impressed with the restaurant staff actually and wanted to comment both the chef and Anja - my Croatian waiter. Unfortunately, my impression and stay was marred by the unfortunate incident of me forgetting my phone in my hotel room. I called multiple times, it was impossibly difficult to get through to anyone, I was promised they would check but they never got back to me, i called again and again to find out what happened. Finally when after speaking to cleaner they found the phone and I explained i was coming to pick it up, there was again no communication at reception. The manager had not provided any information to staff, I spent a considerable amount of time on a taxi running their meter waiting for me, while the reception staff were running around trying to figure out who knew what. Overall, an dissapointing service. I'm not impressed and will probably not consider visiting Novotel in future if possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you very much for choosing our Novotel at the Munich Airport. We are sorry to read about what you wrote. We would like to apologize that your waited so long to receive your mobile phone back. We had an interview with our housekeeping staff. As soon as the staff found your phone, all the processes to delivery it at the reception started. It took a while because we had to document it on our lost and found register. That is a guarantee for our customer that everything works good and all the employee are informed. It was our fault to do not inform you that everything would need a bit of time. We are sorry for that. We are happy that we found your phone and everything worked. We are really glad you enjoyed our restaurant and our service. We hope you had a good dinner in The Flave. We hope to welcome you again in the Novotel during your next stop in Munich. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Guest Business - 22/11/2018 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Eva Families - 21/11/2018 AccorHotels certified review
« pleasant »

everything was pretty good (the attitude of the stuff), cleaniness, availability etc. the only thing that we sensed was the there was short stuff in the late afternoon / early evening and we had to look for them.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau M., vielen Dank, dass Sie sich für unser Novotel am Münchener Airport entschieden haben. Ebenfalls danken wir Ihnen vielmals für Ihr Feedback und wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns verbracht haben. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu können. Mit herzlichen Grüßen Emilio Conte Duty Manager Novotel München Airport

Rather N. D. Business - 21/11/2018 AccorHotels certified review
« Disappointing »

Hotel was a 10min drive from the airport, which was not clear when I booked the hotel. Rooms were very basic, not very comfortable bed and overall very un-inspiring. Wouldn't stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you very much for choosing our Novotel at the Munich Airport. I am sorry to read that we were not able to fill your expectations. Because in the Novotel the voice of our guest is really important, I would be pleased to know more details about what did not work during your stay in our Hotel. I will be glad to receive an email from you at my address h6… Be sure that every comment will be appreciated and I will be happy to get in touch with you. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Jane C. Business - 20/11/2018 AccorHotels certified review
« Very pink and rosy »

Surprising. Loved the room, had a good sleep, the hairdryer was brilliant and the breakfast perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you very much for choosing our Novotel at the Munich Airport. We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Josef L. Business - 19/11/2018 AccorHotels certified review
« Josef L. »

Saturday 17.11.18 on or about 0830 the mini bar controller stormed into the room not knocking on the door. The entrance door strongly hit the WC door as laud as I almost got an hurt attack. I of course cancelled immediately the reservation of 23-25.11.18. Will never stay at this hotel despite the charmy friendly attitude of the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josef L., Thank you very much for choosing our Novotel at the Munich Airport. I am really surprised to read about your review. This is something that never happened since the Novotel Munich Airport opened. I can guarantee you that I will have an accurate check with our housekeeping staff. In the same way I can guarantee that it will never ever happen again. I will be happy to welcome you again in the Novotel Munich Airport, I hope that you will give us the opportunity to better serve you during your next stay. It will be a pleasure to know you in person. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Michael L. Business - 18/11/2018 AccorHotels certified review
« Poor this time the restaurant experience was very bad »

Waited over 50 mins for food and prior to this to be served in the bar so I moved to the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael L., Thank you very much for choosing our Novotel at the Munich Airport. I am sorry to read about your review. I would be also disappointed to wait 50 minutes for my meal. I want to apologize because this did not reflect our standard. We will have a check with what was going on last Thursday. In the meanwhile would you like to accept our excuses and a 20% discount on your next dinner in our The Flave restaurant. Your profile is already updated. We hope you will visit us again to let you enjoy the dinner experience at the Novotel Munich Airport. Sincerely, Emilio Conte Duty Manager Novotel München Airport

Eva S. Business - 14/11/2018 AccorHotels certified review
« Hotel perfect, menu at restaurant not so perfect »

Perfect room and attention, as usual, but the menu at restaurant has been reduced to a minimum, and options now are not at expected level. In the past I usually had dinner at hotel, but possibly not have dinner again in case the menu is kept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. De La Torre, Thank you very much for choosing our Novotel at the Munich Airport. We are glad you appreciated our services and your room. We would be happy if you can suggest what we can add to our menu. Any comment will be really appreciated. You can write us at h6… We very much appreciate your rating and we are glad that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Sincerely, Emilio Conte Duty Manager Novotel München Airport

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