Hotel - Novotel Trabzon
Novotel Hotel Novotel Hotel

Novotel Trabzon Hotel

4.5/5 402 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TRABZON INT AIRPORT
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Downhill skiing  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 200 rooms
  • 86 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 20 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,652 reviews

Our guest reviews for Novotel Trabzon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 402 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Islam K. Families - 31/10/2018 AccorHotels certified review
« We get a rat in the room and flying insects »

Un satsiffied and never will take novotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear islam k., Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuncay Beyaz General Manager

Anonymous Business - 21/10/2018 AccorHotels certified review

Is seyehati

Our hotel has responded to the review
Our hotel has responded to the review

Sayın Saniye E., Novotel Trabzon ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Tuncay Beyaz Genel Müdür

Nadia Friends - 25/09/2018 AccorHotels certified review

Very nice , friendly staff very helpfully always smiling.. I want to thank Ms Simge on the reception for her good customer services... Just to add the air conditioning at the rooms not working properly better to check this issue.. overall the experience was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadia Toufic E., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Risto J. Business - 20/09/2018 AccorHotels certified review
« Peaceful »

Peaceful hotel, good location and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Risto J., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Al Q. Business - 20/09/2018 AccorHotels certified review
« Comfortable »

Such a good cosy comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Sayın Mehmet Sevki S., Novotel Trabzon ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Tuncay Beyaz General Manager

Anonymous Business - 18/09/2018 AccorHotels certified review
« Engineer »

The room has bad smell when we get in We did not get a good rate same as what we get from internet when we want to extend out stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ebtesam A., Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuncay Beyaz General Manager

Mohd A. Solo - 15/09/2018 AccorHotels certified review
« nice hotel with a meters to shopping mall »

it was really nice hotels and the staff is 1000% over a 100% good all staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohd a., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Elif Business - 14/09/2018 AccorHotels certified review
« Comfortable »

I enjoyed a lot staying at your hotel. It was comfortable and the hotel has a great view . It was a great advantage to have an accommodation very close the airport. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elif D., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Anonymous Families - 07/09/2018 AccorHotels certified review

The room is very clean and the breakfast was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali Ahmed A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Leen Solo - 03/09/2018 AccorHotels certified review
« Ok »

good yet no complementary water in the room and bathroom had so many flies

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lin A., Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuncay Beyaz General Manager

Anonymous Friends - 03/09/2018 AccorHotels certified review

Good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fatma A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Ahmed E. Families - 27/08/2018 AccorHotels certified review
« Disappointing »

Very bad, as I was expecting a private beach and I was surprised that the beach is not private for Novotel, staff are not helpful, however, the manager was very professional and tried to help but I was very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed E., Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuncay Beyaz General Manager

Omar A. Families - 15/08/2018 AccorHotels certified review
« Good location and hotel facilities »

The hotel location is good which is walking distance from shopping mall. Rooms are nice. Restaurant staff need to be more responsive. Even though the restaurant was almost empty, it took them about 15 minutes to bring us menu and take our order. Every one of the staff was pointing put to another staff to serve us. Other than this, everything was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Omar A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Dr. A. A. Families - 08/08/2018 AccorHotels certified review
« excellent except the very poor internet WiFi »

The staff were outstanding, pleasant and helpful. The internet WiFi was terrible and very poor. Moreover there was no LAN connection as well. The breakfast was very good but food for lunch and diner was not as good and lack enough varieties on the menu. Many of the staff have no basic English language communication skills.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulmajeed A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Daniel B. Couples - 04/06/2018 AccorHotels certified review
« Poor service »

As explained on TripAdvisor the service was poor which also contributed to us leaving one day early. I explained this to the reception clerk but no concern was raised by them which is concerning as he should have sought a reason.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel B., Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuncay Beyaz General Manager

Melih E. Business - 17/05/2018 AccorHotels certified review
« Fruitful stay »

The Hotel is located just behind the Quiet and peacuful Kaşüstü beach. It is 10 min from airport and 20 min from city center. The garden is very well designed, full of trees and green staff. The breakfast is extraordinary. A lot of cheese, olives, pastries and fruit selection. It is in my top 3 for the breakfast. Most of the rooms have sea view. You can open the balcony door and breath the oxygen from the sea when you wake up. The room is big enough, very clean and comfortable. I think this hotel is one of the best hotels to stay in Trabzon. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melih E., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Nasreen S. Business - 12/05/2018 AccorHotels certified review
« TV host, public figure »

The best ever... Novotel became for me as Home... the best atmosphere, best view, relaxing... includes everything for families.. best breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasreen E., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Muhammed S. D. Couples - 08/05/2018 AccorHotels certified review
« Good, but can be better »

It was very good experience but there is nothing in the bathroom except the shampoo and body gel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed Sami D., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Ihsan Families - 06/04/2018 AccorHotels certified review

The staff were very friendly especially the manager was very helpful ,the food provided was very nice ,the cleanliness of the rooms were very good . I enjoyed staying at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ihsan O., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Anonymous Business - 23/02/2018 AccorHotels certified review

Very nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Sayın Adrian Galan N., Novotel Trabzon ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Tuncay Beyaz Genel Müdür

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