Hotel - SO Sofitel Mauritius
So Sofitel Hotel So Sofitel Hotel

SO Sofitel Mauritius Hotel

4.5/5 1,496 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 476.00 EUR Non member rate
From 476.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Tennis
    • Hard tennis court
    • Indoor tennis court
  • Beach and water sports
    • Deep sea fishing/Sea fishing (Paying)
    • Kayaking
    • Pedal boat
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center (Paying)
    • Water skiing
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The pure lines of 84 luxury rooms, six beach suites and two beach villas are gracefully integrated into nature. Private gardens invite you to slow down and take it easy. This is a captivating mix of fine French living and acclaimed Mauritian service

  • 92 rooms
  • 1 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,179 reviews

Our guest reviews for SO Sofitel Mauritius

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,496 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sid Couples - 14/08/2018 AccorHotels certified review
« Great escape but lacking food experience »

- Great location - Outdoor bath is very dirty and needs renovation. - Food is nothing special had better experience in 4 stars. Lacking flavours and variety. - Lazy staff in bar. Did not want to serve to pool because pool will close in 1.5 hrs which is plenty of time. - complementary coffee/water was not refilled on our second night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seetesh Kumar D., Thank you for taking the time to rate your stay at the SO Sofitel Mauritius. We have taken good note of you comments concerning the food experience. We hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Madhvee Families - 13/08/2018 AccorHotels certified review
« The sea-facing villa just summed the whole experience in being worth it!! »

We booked for 2 lushury rooms (we were three adults) but we were extremely surprised to find, on our arrival, that we had been selected at random to stay at the sea-facing villa! The villa is just awesome, and we were delighted. We actually wanted to stay in the villa instead of roaming about! The breakfast and dinner buffet had lots of variety. Just a room for improvement - to cater for more variety for veg food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madhvee S., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We have taken good note of your comments concerning the vegetarian food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Mr C. G. Couples - 12/08/2018 AccorHotels certified review
« Heaven on earth »

Our stay at the SO Fotel Mauritius was absolutely out of this world. I loved every single minute of my stay. Weather was not as hot as I expected, but a wonderful time was had none the less. I wouldn't have to think twice about staying there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer G., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Valerie L. Families - 10/08/2018 AccorHotels certified review
« ALWAYS A PLEASURE ! »

We have stayed at the hotel, several times and the experience is always a pleasure, a blissful moment spent away from the hustle and bustle, welcoming cocoon where nature envelops you. The friendly staff have become familiar faces, they strive to make your stay a memorable and special experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario G., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Abdullah T. Couples - 08/08/2018 AccorHotels certified review
« Excellent »

Our stay was superb, from A to Z! The care and attention my wife and I received was of the highest standard, the rooms are great, food was excellent (except maybe the sunday lunch buffet) and the hotel facilities are 5-star! Special mention goes to (in no order of priority or preference) Sendy (reception), Joanne (reception), Angel, Melissa, Raj (restaurant) and the duty manager (forgot his name), who made sure our stay was perfect! Will definitely come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amreen, We would like to thank you SO much for sharing your experience among us. It is with immense pleasure that we read your stay was superb and that you enjoyed the room, food and other facilities. Rest assured, we will share this wonderful and motivating comment with the whole team especially Sendy, Joan, Angele, Melissa, Raj & the duty manager. It will be an honor to welcome you soon for more memorable moments at SO Sofitel Mauritius! SO Kind Regards, Christine Bilquez, Deputy Manager

Carlo Families - 07/08/2018 AccorHotels certified review
« Exceptional customer service »

It was fantastic. The exceptional customer service blew us away. Also the hotel in Mauritius with the most beautiful gardens

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlo, We are SO delighted to read your magnifique experience at the SO Sofitel Mauritius! We will definitely congratulate all our ambassadors for their exceptional service. We hope to welcome you soon for more exotic holidays. SO Kind Regards, Christine Bilquez, Deputy Manager

C. Couples - 06/08/2018 AccorHotels certified review
« Relax relax relax »

It's the second time we are staying in that hotel. We really appreciate the quietness of the place. the staff is also very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noele, We thank you for this excellent review and rating. We are so pleased to read you have been able to unwind and relax in our peaceful environment. We will congratulate all our ambassadors for their attention and hospitality. We hope to see you again for your next holidays! SO Kind Regards, Christine Bilquez, Deputy Manager

Nabeela E. Couples - 06/08/2018 AccorHotels certified review
« Disappointed »

Poor service The chocolate fountain fell on my husband (brand)shirt but there was a poor respond!! Pork was mix together with the food. Very disappointed Should have separate the food! For a 5 star hotel low variety of food were available

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We thank you for taking the time to express your dissatisfaction following your recent experience at the hotel. This will allow us to consider alternatives and to offer positive experiences to everyone. Rest assured that your comment will be shared with the concerned Head of Departments for immediate actions. Respectfully, Christine Bilquez, Deputy Manager

Mr. A. M. M. Couples - 06/08/2018 AccorHotels certified review
« My Stay at So Sofitel was memorable... I cannot wait to come back with my kids.. »

The staff was more than great they gave us a 20 Star treatment in particular from the time we were welcomed to the time we got to our rooms. Words cannot begin to describe our experience I would like to thank these following people who were really outstanding 1. Priya - She was outstanding, she was like a sister to us (10 Star) 2. AJ - What a lovely boy (10 Star) 3. Noora she was ;like a mother to us (10 Star) 4. Raj - What an outstanding customer Service The Spa treatment, the Chefs, the Food the whole experience in the hotel... We were so grateful for the experience and please keep it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilbert, It gives us immense pleasure to read the magnifique experience you had at SO Sofitel Mauritius. We will definitely congratulate all our ambassadors especially Priya, AJ, Noora and Raj for their passionate service and their warm hospitality. We are also delighted to read that you had a great time at the So Spa and that you enjoyed our food. We will share your comment with our Chef! We thank you for this inspirational review and great rating! It would be an honour to welcome you and your kids very soon for more memorable moments. SO Kind Regards, Christine Bilquez, Deputy Manager

Jeenesh B. Couples - 04/08/2018 AccorHotels certified review
« Excellent »

Service was perfect. Food was excellent and atmosphere was exquisite. Will definitely be back !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeenesh Kumar b., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Kind Regards, Christine Bilquez, Deputy Manager

Caoibhe L. Couples - 02/08/2018 AccorHotels certified review
« Relaxing with amazing food. »

Wonderful visit for our honeymoon. Friendly, welcoming staff. I am gluten-free and greatly appreciated the chef explaining what I could eat each evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caoibhe, We would like to thank you SO much for this wonderful review and rating. It makes us very happy knowing you enjoyed your moments with your other half in our relaxing hotel. We will definitely share your comment with all our ambassadors especially with the Chef. We look forward to welcome you again during for your next holidays! SO Kind Regards, Christine Bilquez, Deputy Manager

Anonymous Couples - 01/08/2018 AccorHotels certified review
« amazing »

impressed about the hotel concept

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clifford A., Thank you for taking the time to share your review of the SO Sofitel Mauritus. We are pleased to read that you enjoyed our spacious beautifully designed hotel. We hope to welcome back soon. SO Kind Regards, Christine Bilquez, Deputy Manager

Kamal Families - 01/08/2018 AccorHotels certified review
« Just amazing and one of the best service experiences ever! »

Just amazing and one of the best service experiences ever! Specially taking care of the smallest details of making my family feel special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamal D., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SO Kind Regards, Christine Bilquez, Deputy Manager

Ratin B. Families - 01/08/2018 AccorHotels certified review
« Unsatisfied »

Apart from the welcome, there was nothing great. or SO great about the hotel..Its not worth a 5*..Absolutely ridiculous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ratin B., We were disappointed to read that your stay was not to your satisfaction. We convey our sincere apologies for the problems you encountered during your stay. Your comments will be shared with the relevant team members for review in order to help us improve our services in future. SO Kind Regards, Christine Bilquez, Deputy Manager

Anonymous Families - 30/07/2018 AccorHotels certified review
« Fabulous »

A fabulous hotel with brillant service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilam M., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SO Kind Regards, Christine Bilquez, Deputy Manager

Karoun G. Families - 29/07/2018 AccorHotels certified review
« We were overwhelmed »

We were overwhelmed by the team We were very much pampered Even with 18 month baby we enjoyed our stayed and our guests also Wonderful time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karoun, It is with immense pleasure that we read your wonderful experience at SO Sofitel Mauritius. We are very pleased to read you and your baby have been well pampered by the team. We hope to welcome you soon again for more memorable moments. SO Kind Regards, Christine Bilquez, Deputy Manager

Vanisha Couples - 27/07/2018 AccorHotels certified review
« Amazing »

Except for the weather, everything else from the room and its amenities to the warm welcome and food was very good. Would definitely consider coming back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanisha, We thank you for choosing the SO Sofitel Mauritius. There is no better reward for us than to know you have thoroughly enjoyed your stay. We are delighted to note that our services, room, amenities, the welcome as well as our food have met your expectations. We thank you for this great rating and we will surely share this comment with the whole team. We look forward to welcoming you back soon. SO Kind Regards, Christine Bilquez, Deputy Manager

Nurjahan R. Families - 26/07/2018 AccorHotels certified review
« Good overall »

Its my second stay. I would my first stay was better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurjahan R., We thank you for taking the time to rate us following your stay at SO Sofitel Mauritius. We hope to welcome you for a third time for a more pleasant time. SO Kind Regards, Bilquez Christine, Deputy Manager

Pascale D. Couples - 23/07/2018 AccorHotels certified review
« overall great experience.. »

Only one problem we had was with the room clean up that didnt take place in the morning as expected. Despite our calls it took place in the afternoon and we spent those hours unsettled and not able to relax. Otherwise everything was just perfect. Food was wonderful, the staff amazing, room perfect. Thanks for a wonderful time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pascale, It was with great pleasure that we read your stay at SO Sofitel Mauritius has been a magnifique one. Rest assured, we have well noted the inconvenience you had and we will communicate same to the concerned department for an enhanced service. We are very pleased to read that our food and room were up to your expectations. We will definitely share your comment with our team. We thank you for this excellent rating and we look forward to welcoming you soon! SO Kind Regards, Christine Bilquez, Deputy Manager

Mrs. A. K. Couples - 17/07/2018 AccorHotels certified review
« Mrs. Al-K. »

We stayed two unforgettable nights at so Sofitel hotel, it were the best of our holiday. we enjoyed our staying , our room was upgraded to an ocean villa and the staff were incredibly kind, i can not thank you enough for making our staying special and unforgettable. they provid us with sweet surprises which we will never forget. in short, it was breathtaking experience. So Sofitel thank you for your generousity

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohmd Alkhady, We thank you for sharing your experience following your stay at SO Sofitel Mauritius. We are delighted to read you have had an unforgettable time with us. We are also pleased that you enjoyed your room upgrade and the hospitality of our ambassadors. We will not fail to congratulate them for making your stay full with sweet memories. We thank you for the excellent review and we look forward to welcoming you soon at our hotel for more breathtaking holidays. SO Kind Regards, Christine Bilquez, Deputy Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 476.00 EUR Non member rate
From 476.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates