SO/ Sofitel Mauritius Hotel 5 stars

TripAdvisor rating 4.5/5 2,182 reviews
SO/ Sofitel Mauritius
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+ 25 Services
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Hotel extras

  • A serene sanctuary in untouched paradise

  • Sumptuous suites and elegant villas

  • Discover tranquility in our sublime spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

SO/ Sofitel Mauritius

Royal Road
Beau Champs
61008
bel ombre
mauritius

Tel: +2306055800

Fax: (+230)615/1049

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    SSR INTL AIRPORT At 30km / 18.64 miles

GPS :-20.509883, 57.435022

Our accommodations

The pure lines of 84 luxury rooms, six beach suites and two beach villas are gracefully integrated into nature. Private gardens invite you to slow down and take it easy. This is a captivating mix of fine French living and acclaimed Mauritian service

Lushury Room, King Bed, Private garden with bathtub, Terrace and Patio

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Breakfast in bed(...)

BEACH LUSHURY ROOM, 1 King Bed, Private Garden, Sea View

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Breakfast in bed
  • Automatic wake up call(...)

Lushury Room, 2 single beds, private garden, terrace and patio

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Breakfast in bed(...)

LUXURY FAMILY ROOM, KING-SIZE BED, PRIVATE GARDEN, TERRACE, PATIO, GARDEN VIEW

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • Pillow Menu
  • Breakfast in bed
  • Automatic wake up call
  • Direct dial telephone

Beach Suite, king-size bed, private garden, pool, sea view

  • Max. number of persons: 3
  • Area: From 100
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Beach Suite Family, king-size bed, children's alcove, private garden, pool, sea view

  • Max. number of persons: 5
  • Area: From 110
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Beach Villa, 2 bedrooms, living room, private garden, large swimming pool, sea view

  • Max. number of persons: 6
  • Area: From 200
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Our restaurants and bars

LE FLAMBOYANT

Type of cuisine: Thematic cuisine

Savor an international cuisine with rich local flavors in this sophisticated themed buffet restaurant set by the hotel's infinity pool. Served beautifully on Kenzo Takada tableware, our executive chef's culinary treats depict creativity and savoir-faire.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PLAGE

Type of cuisine: Gourmet

Peek into the open kitchen of chic Mauritian restaurant, set right on the beach: the tantalizing smells of the pêche du jour and Mauritian spices fill the air. Teppanyaki grill, Lobster nights, Tapas & DJ events... and dancing under the stars on the sand.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DE LA PLAGE

Photo non contractuelle / Strictly non binding

A sophisticated Mauritian bar ideal for a fresh fruit smoothie, pre-dinner drink, all day desserts, afternoon local snacks and Groovy DJ nights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE TAKAMAKA

Photo non contractuelle / Strictly non binding

A watery theme predominates in Takamaka Bar, with its deep blue infinity pool and soaring thatched roof adding a trendy, laid-back atmosphere with delicious canapés and a choice of signature cocktails, premium beverages and wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 50

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
SO/ Sofitel Mauritius

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,737 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,182 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice and peaceful hotel... Really appreciate

Customer review rating 4.5/5

Vashish S. H. L. Couples - 16/10/2019 AccorHotels review

Well greeting, nice room, good respond from the welcome and caring staffs... very calm and peaceful, walm atmosphere, thanks so sofitel☺️

Customer review rating 4.5/5

Anthony W. Couples - 09/10/2019 AccorHotels review

Very good experience, enjoyed the garden surroundings, beach facilities and breakfast/dinner buffets. All staff were very helpful and polite and we felt welcome.

Dear Anthony W., We very much appreciate your comments regarding your stay at SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. We look forward to welcoming you back soon. Kind Regards, Yannic Momple, Rooms Division Manager

Great

Customer review rating 4.5/5

Ahmed Couples - 17/09/2019 AccorHotels review

It was a great experience, the staff was extremely friendly and the hotel was amazing

Dear Ahmed B., We very much appreciate your comments regarding your stay at the SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Yannic Momplé, Rooms Division Manager

The vacation was good.

Customer review rating 4.5/5

Richard Couples - 04/09/2019 AccorHotels review

The overall visit was good, with well functioning facilities and overall couteous and helpful staff. The room was comfortable although the outside bath tab looked rusted so was abit scary to use. The internet connection was good overall. The meals were good.

Dear Richard K., Thank you for taking the time to review your recent stay at SO/ Mauritius. While we are pleased to know that you appreciated our facilities, the good meals, nice room and the attentive service throughout the resort, we are very disappointed to read that you were not able to enjoy you outside bathtub. At SO/ Mauritius, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. We would surely share this issue with the concerned department for prompt action. We hope that you will present us with the opportunity to better serve you soon. Kind Regards, Yannic Momplé Rooms Division Manager

Very calm and relaxing hotel

Customer review rating 4.5/5

Vidia Families - 30/08/2019 AccorHotels review

Overall Good service , good food and very innovative in room check in

Fantastic Experience

Customer review rating 4.5/5

Gaganendra J. Business - 27/08/2019 AccorHotels review

The ambiance was extraordinary, the warmth of the staff members was very satisfactory and the food was very yummy. Keep it up.

Memorable

Customer review rating 4.5/5

Anonymous Families - 24/08/2019 AccorHotels review

Our short stay there was taken care by a professional team since our checking and till the check out we were so pampered that even we got our room a little bit late it didn't disturb us... The food was delicious

Dear Marie Christiane D., We very much appreciate your comments regarding your stay at the SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The Management,

A magical hotel with very high attention to detail...we will be back

Customer review rating 4.5/5

Benoit A. Couples - 17/08/2019 AccorHotels review

The hotel is very value for money for Mauritian Residents. the rooms are spacious and very well maintained...a relaxing experience throughout...if there are certain points that could be upgraded, i would say the buffet at night...it becomes a little predictable after a few nights...the Desserts a little disappointing...Entertainment First Class...Jake & Isabelle were World Class...

Dear Benoit A., We very much appreciate your comments regarding your stay at the SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, General Manager

Friendly Staff and Relaxing Atmosphere,m

Customer review rating 4.5/5

Ms Families - 14/08/2019 AccorHotels review

Overall a relaxing and enjoyable experience for my whole family. The friendly and helpful staff is what truly made this experience so nice. Adriano from the fitness center enriched our stay with fun activity, a cheerful attitude, and flexible scheduling. Kids Club staff Prisca and Joeanna kept our kids always excited to visit the kids club and therefore kept my wife and I confident that they’re in good hands and thus it made more worry-free couple time for us. The hotel management were also attentive and quick to resolve some concerns we had with the quality of room cleaning - which was clearly inconsistent with the way the resort was well maintained. The communication between staff as well as dispatching of service can be improved, but the hotel did make up for it by non-intrusively checking with us every day during meals.l to make sure our expectations are met. If you’re looking for a place to unplug and have some privacy, I recommend SO Sofitel.

Dear Majed A., We very much appreciate your comments regarding your stay at SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, General Manager

Great experience in relaxing environment

Customer review rating 4.5/5

Abdulghafoor Families - 09/08/2019 AccorHotels review

This place will make you love Nature whether you like it or not it has an amazing landscape full of different type of greenery with an amazing view to the ocean. this place is super. quiet only what you hear at night it is the sound of the Waves. Start office place are you coming and helpful this hotel is full surprises and the staff love providing this surprises I liked the idea of having an open reception also the parking is where way from reception and you have to take a golf car to reach the reception. I was extremely satisfied by the service of checking in in the room and I was able to leave immediately without going to reception. The only area of improvemeny i can say is the resturant. It need a minor improvemeny in the veriety of food to reach perfection.

Dear Abdulghafoor A., We very much appreciate your comments regarding your stay at the SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. We have also shared your highlights concerning the restaurant for prompt improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, General Manager

Was overall quite satisfactory.

Customer review rating 4.5/5

Wakhil C. Friends - 08/08/2019 AccorHotels review

The stay was good. The room and bed were comfy however had some technical issues which were then resolved. Each person should receive a key card for their room Food was tasty though lacked a bit of variety. Tennis court was top notch.

Dear Mohammad C., We very much appreciate your comments regarding your stay at the SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind Regards, Christine Bilquez, General Manager

Food varieties were VERY poor

Customer review rating 4.5/5

Lubnae S. Families - 05/08/2019 AccorHotels review

not a good one! Got mouse in the bed, Door was not locked, room cleaning service never came, Not god at all!

Good morning Lubnae D., First of all I would like to thank you for posting a review following your stay at SO/ Mauritius. We are really sorry to hear that your experience was not of the quality you expected. Thank you for taking the time to bring all these details to our attention. Our ambassadors are known for taking ownership and care of any guest’s additional request. Surely, we can’t fix the past but you have our assurance to improve our services and ambassadors’ engagement. Until then, please accept our sincerest apologies on behalf of everyone on the team. Kind Regards, Christine Bilquez, General Manager

Relaxing Stay

Customer review rating 4.5/5

Sophie H. Couples - 01/08/2019 AccorHotels review

We thoroughly enjoyed our time at Sofitel, there were only a few things that could be improved. Firstly due to the beach restaurant being closed during our stay it meant that there was only one option for evening dining, however, although this was disappointing I understand that of course renovations need to happen and that sometimes this is unavoidable. The only other area of improvement I could recommend is the service at breakfast. On many occasions I had to ask waiters and waitresses for things such as cutlery, butter and drinks twice. This issue didn't seem to occur at dinner.

Good morning Sophie H., We would like to thank you for taking your time to share your experience with us at the SO/ Mauritius. It was disappointing to read that your stay at SO/ Mauritius was not up to your legitimate expectations. Deceiving our guests for any reason at all is never our intention. As you mentioned, La Plage restaurant was closed for some changes in order for us to improve guests’ experiences. However we hope that you enjoyed the a la carte Menu of La Plage at our Pool restaurant. We are looking forward to seeing you again soon. Best regards, Christine Bilquez, General Manager

The warm human touch and spectacular untouched nature make for a perfect getaway

Customer review rating 4.5/5

Porus G. Families - 26/07/2019 AccorHotels review

Mark Twain said “Mauritius was made first, and then heaven, and that heaven was copied after Mauritius” So Sofitel gives you the perfect glimpse of just that. The location, the ambiance is nothing but spectacular. What really sets So Sofitel apart are the people who work there. As soon as you arrive, you are greeted by a smiling, friendly, warm and ever gracious Mr. Pradeep. For our younger son, meeting Mr. Pradeep on the way out or way back to the hotel was a treat in itself. He actually looked forward to it. Then there was Mr. Raj - always helpful, providing all the information and assistance we required when planning day excursions. Deepika and Yohaan - from Restaurant Service were friendly and highly professional. Our older son suffers from life threatening nut allergy. At no other restaurant have we had such peace of mind. The head chef and pastry chef would come out each evening and walk us through ingredients in every dish. All staff at the hotel were aware and alert at all times. Warren and Krishna made sure our stay was comfortable and enjoyable. The biggest asset of So Sofitel is its human touch. Staff are friendly, smiling, helpful and professional at all times.

Good morning Porus G., We at so/ Mauritius thank you for such rewarding reviews. We will without share your comment with Mr Pradeep, Raj, Yohaan, Warren , Krishna, Miss Dipika and all of our dedicated Ambassadors who contribute to make the SO/ Mauritius such great experience to our guests. The Just Say SO/ Service is our exceptional Conciergerie team which adds a unique playful twist to your SO/ experience. We valued the fact that your family and yourself were SO/ blissful. We hope to welcome you during your next vacation. Regards, Christine Bilquez, General Manager

Everything was perfect except the Dinner(Table d'hote instead of Buffet)

Customer review rating 4.5/5

Great L. F. A. C. B. O. M. F. A. G. P. H. R. Couples - 19/07/2019 AccorHotels review

Generally great. Very good room, massage and Breakfast and lunch were really good. We did not have an open buffet for dinner and the choice of food we had was very limited and the taste wasn't to our likings. But R. my family to go and they had the open buffet for dinner

Good morning Virasami S., We thank you for such a valuable review and pleased to read that your stay at the SO/ Mauritius were “Perfect”. Regarding the concern you raised about quality of the table d’hôtel menu, please note that our dedicated chefs has been informed and will take actions for immediate improvement. We look forward to welcome you again at the SO/ Mauritius. Kind Regards, Christine Bilquez, General Manager

A splendid experience

Customer review rating 4.5/5

Reena R. B. Families - 17/07/2019 AccorHotels review

It was a magnificent place which allowed for moments of joy and peace. The peaceful vibe started right from the entrance as the natural environment is so beautiful, like an escape in nature away from the noise of the busy life..the rooms were outstanding, and we definitely enjoyed a good night sleep.. food was perfect, except more consideration/options should be given to those having allergies to seafood..

Dear Reena R., We very much appreciate your comments regarding your stay at SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, General Manager

Well looked after, pleasant staff & facilities

Customer review rating 4.5/5

Julian R. Couples - 16/07/2019 AccorHotels review

Great relaxing time. Well looked after by staff. Food was very good and Wine was EXCELLENT Would definitely recommend

Good morning Julian R., First of all we would like to thank you for this great review. We are glad to read that you had a great holiday at SO/ Mauritius. Our main aim is to make each and every stay unique and memorable. It is with great pleasure that we will share your review with the whole team. We look forward to welcoming you back soon. Kind Regards, Christine Bilquez, General Manager

3 nights

Customer review rating 4.5/5

Naif S. Families - 07/07/2019 AccorHotels review

Overall everything was great but you need to ensure swimming pool heaters are available in the villas for the winter season Breakfast also you may need to add more items and choices Lastly more activity at the hotel is needed specially for the kids and more restaurants

Dear Naif Abdulaziz S., Thank you for taking the time rate and review your experience at SO/ Mauritius. We are glad to read that your overall stay was great. We will share your comments with the SO/ team. We are sure that this feedback will serve as an encouragement to all them. We have also noted your comments concerning the swimming pool, breakfast suggestions and the activities available at the hotel. We have shared them with the concerned departments for corrective actions to be taken. We look forward to welcoming you back soon. Kind Regards, Christine Bilquez, General Manager

A most relaxing moment in a nicely manicured landscape...

Customer review rating 4.5/5

Bernard L. K. K. Families - 21/06/2019 AccorHotels review

A great moment... relaxing and resourced...

Dear Bernard Li Kwong K., First of all we would like to thank you for taking the time to rate and share with us your experience. We are glad to read that you enjoyed nice environment and landscaping and that you enjoyed a well relaxing holiday. at SO/ Mauritius. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, General Manager

Absolutely brilliant

Customer review rating 4.5/5

Honeymoon Couples - 18/05/2019 AccorHotels review

Hotel was perfect, from the room to the hospitality of all staff members. I would certainly be returning in the near future

Dear Malkit Singh L., Thank you very much for your review following your recent stay at SO/ Mauritius. We are very pleased to learn that you had a beautiful stay with us, and that you specifically enjoyed the warm hospitality of our ambassadors. Please rest assured that your experience will be shared with the whole team. We hope to welcome you back very soon. Best regards, Christine Bilquez, General Manager
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