Hotel - SO/ Sofitel Mauritius
So Sofitel Hotel So Sofitel Hotel

SO/ Sofitel Mauritius Hotel

4.5/5 1,637 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Tennis
    • Hard tennis court
    • Indoor tennis court
  • Beach and water sports
    • Deep sea fishing/Sea fishing (Paying)
    • Kayaking
    • Pedal boat
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center (Paying)
    • Water skiing
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The pure lines of 84 luxury rooms, six beach suites and two beach villas are gracefully integrated into nature. Private gardens invite you to slow down and take it easy. This is a captivating mix of fine French living and acclaimed Mauritian service

  • 92 rooms
  • 1 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.5/5 AccorHotels Rating 2,290 reviews

Our guest reviews for SO/ Sofitel Mauritius

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,637 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Admire Z. Couples - 15/10/2018 AccorHotels certified review
« If I could put 11 I would experience at Sofitel has been amazing it deserves a 111 rate »

The minute we checked in we received an amazing welcome , couldn’t have asked for more.. It made our stay a magical one... Smiles from hosts very warm and welcoming and our engagement a moment to always remember and not to forget the food It felt like home being at Sofitel and we would recommend friends and family to come through and we would love to come back soon!!!! The outstanding hosts from the lot were Brenda who helped with the engagement dinner and made sure we had a great time even though she wasn’t at work she set every thing for us leaving it in Andi’s hands who made sure everything went perfectly for us... Brenda always welcoming and warm it was sad to say goodbye!!! Jammie , Clifford and Kreshaen at the bar made sure the drinks kept on coming and more fun.. Yannick was the first host we met and from that time he made sure we felt welcome and he made sure we had everything we needed till the last day always making jokes and making us laugh and we will never forget him Yohann also gave us a relaxed atmosphere during our engagement dinner... Noora made sure the room was clean and on my fiance’s Birthday she made the room beautiful and made my fiancé cry she always made sure we had everything we needed.. Raj also was there to make sure the engagement evening went very well always accommodating and patient!!!! Leticiana adorable always there to put a smile on our faces!!!! Mellissa always showing up with her beautiful face pleasant sight to see!! these hosts were outstanding and amazing and professional at the same time very welcoming it has been a pleasure to have them around and they will be the reason we will come back!!!! This team will surely make us come back we miss them terribly we have been honoured to be around them we thank you Sofitel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Admire, First of all, we would like to thank you for taking the time to share your experience at SO Sofitel Mauritius. We are delighted to read that you loved the hospitality of our ambassadors and that you felt at home. It is with great pleasure that we read your appreciation for our team and how with their dedication and passion have enhanced your holiday with us. We will surely congratulate all of them for their incredible welcoming and service. We look forward to welcome you soon again! SO Kind Regards, Christine Bilquez, Deputy Manager

Alan S. Couples - 07/10/2018 AccorHotels certified review
« Very nice stay, lovely staff and clean facilities. »

No complaints. All staff were really friendly and welcoming (Jamie and AJ stand out). Food was good quality and good variety. Drinks were a little expensive and found taxis very expensive if travelling around the island.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan S., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Bilquez, Deputy Manager

Bija Families - 05/10/2018 AccorHotels certified review
« Sympa »

Sympa. Bel endroit. Employés adorables

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Madame R., Tout d'abord un grand merci pour cette belle note et ce délicieux commentaire. Nous sommes ravis de lire que votre séjour au SO Mauritius a été sympa. Au plaisir de vous accueillir prochainement. Cordialement, Christine Bilquez, Directrice Adjointe

Mohammed A. Families - 02/10/2018 AccorHotels certified review

Every think is good except the room service and food at Buffet , I call room service to bring towels more than 3 times , until now I’m at my home I d’dnt see . Thank you and I hope to have good management next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed a., Thank you for taking the time to tell us about your experience at the SO Sofitel Mauritius. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At SO Mauritius, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Christine Bilquez, Deputy Manager

Rosalind E. Couples - 01/10/2018 AccorHotels certified review
« A lovely hotel with friendly helpful staff and a calm peaceful ambience. »

very nice spacious room. enjoyed the outdoor options for tub and shower. Staff were very professional and friendly. food and drink gave lots of choice and was all very good. the overall look and feel of the hotel and facilities was elegant and calming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs E., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Michael D. C. Couples - 30/09/2018 AccorHotels certified review
« Very pleasant and convenient, has everything you need for both short and medium length stays. »

We really enjoyed the experience at So Sofitel, with very attentive staff, excellent food throughout the day/night. We were a little disappointed with the weather, as we were just starting the Summer Season, and it was windier than expected.

Selveena Families - 13/09/2018 AccorHotels certified review
« Amazing short stay at the So Sofit »

We were there to celebrate my husband's 35th birtjday and we had a great time. We felt really at ease..The staff were attentive and helpful during meal times. Only misfortune is that I dropped my charm bracelet along tje pathway when returning from dinner, it wasn't found when we enquired with the reception desk. My 5 year old daughter loved the Kids Clun and the gifts. We'll surely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Selveena A., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all the ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Julie A. Couples - 07/09/2018 AccorHotels certified review
« A wonderful experience in a tropical paradise. »

From arrival to departure you are made to feel valued and special. The room had everything you could wish for. The food was beautifully presented and tasted wonderful. The staff all greeted you, they were all working to achieve the ultimate relaxing holiday destination.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, We are delighted to read the magnifique experience you had at SO Sofitel Mauritius. We are pleased to know we were up to your expectations from arrival till your last day. We are so glad that you liked your room, the presentation and taste of food. We will surely congratulate all our ambassadors for their incredible hospitality and for making your stay a memorable one. We hope to welcome you soon for more relaxing moments! SO Kind Regards, Christine Bilquez, Deputy Manager

Enrico Couples - 03/09/2018 AccorHotels certified review
« Comfortable, quiet and luxurius »

The room is spacious, clean and well furnished Room service twice a day Restaurants very nice, especially the Flamboyant Concierge service is very useful - special mention to Raj and Brenda, who have always kept an eye on our needs and wills Fitting room and sessions also very nice All in all we enjoyed it very much. If we may leave a suggestion, we would enrich the services at the boat house, maybe with catamaran like hobbycat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico, It gives us immense pleasure knowing you found your stay among us luxurious and comfortable. We are pleased to read that you like your room, the restaurants and that our butler’s dedicated service were up to your expectations. We hope to welcome you for your next vacation! SO Kind Regards, Christine Bilquez, Deputy Manager

Gaetan D. B. Families - 02/09/2018 AccorHotels certified review
« Amazing time with amazing staff in an amazing place »

We stayed 9 days and 7 nights with our 3yo kid and we really had a great experience. The hotel is located in a very beautiful placeplaced very well maintained . The rooms are large and easily accommodated the three of us. Food is very diverse and good quality. But above all, the staff was very friendly and warm and we felt almost like a family. With our kid, we had very specific and unusual requests which were answered every time very diligently. Everything was done for a very relaxing and superb stay with our kid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaetan, We are SO pleased to read you have had an amazing time at SO Sofitel Mauritius! We are delighted to know you loved the room, the food and also the hospitality of our ambassadors. We will definitely congratulate them all for making your stay more meaningful. We are glad to read we have been up to your expectations especially concerning the attention for your child. We strive to make each and every guest stay worthwhile and we thank you for this encouraging review! We hope to see you during your next holidays! SO Kind Regards, Christine Bilquez, Deputy Manager

Gaz Families - 02/09/2018 AccorHotels certified review
« Paradise »

Fabulous experience. Beautiful resort, amazingly friendly staff and delicious food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gareth P., It is with much pleasure that we read your experience at the SO Sofitel Mauritius has been a wonderful one ! We will share your comments with our team! Looking forward to seeing you soon for another memorable experience! SO Kind Regards, Christine Bilquez, Deputy Manager

Didier Couples - 27/08/2018 AccorHotels certified review
« Very good experience. With very friendly staff who were always attending to our needs »

It was my first time at Sofitel SO, I went previously at Sofitel Imperial. I had a very good experience, the hotel is very spacious, very beautiful. Although the weather not that good the staff made everything to make us feel at ease, whether it be at the Spa or within the hotel. The food was also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Didier Laval A., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Kind Regards, Christine Bilquez, Deputy Manager

Olivier Couples - 26/08/2018 AccorHotels certified review
« Excellent »

Really amazing hotel! No remarks at all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier V., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Kind Regards, Christine Bilquez, Deputy Manager

Priyesh T. Couples - 25/08/2018 AccorHotels certified review

Hi, My wife and I checked in at the hotel on Friday 17th Aug 18 and checked the next day Aug 18th. An unfortunate incident occurred on Friday night before dinner, in which my wife fell in the sewer("drain") in front of our room(no. 125). There was no proper lighting in the front of our room as all spotlights were facing towards the vegetation. We were grateful to the hotel for having offered the first aid, but the whole night, my wife had an unbearable pain and we had to wait for the doctor the next day, who advised us to do an Xray for possible fracture. On Sunday, i had to take my wife to Candos hospital where we spent half day to get medical assistance before we got to know that she had a sprained ankle which will take at least 1 week to recover. My disappointment was that there was no proper follow up in our case, and no communication was received from the reputed 5 Star hotel even though all the personnel was aware of the incident. Regards P T. 5 …

Emma Families - 23/08/2018 AccorHotels certified review
« Great!!!! An hotel to stay and enjoy »

Very nice hotel and staff!!! Stylish, modern, good pool, beach, services, bar...good food!! Very good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma P., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Pierre D. Couples - 23/08/2018 AccorHotels certified review
« A garden hotel that need not be by the seaside »

Unusually quiet , too quiet. Too few guests spread over a vast area. Excellent room. But the common area -restaurant, bar, La Plage, - could do with some real walls, especially when the wind is blowing! Satisfied about the services, very good standard, though meals quality could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur d., Nous vous remercions pour vos commentaires suite à votre séjour à SO Sofitel Mauritius. Nous sommes heureux de lire que vous avez apprécié votre chambre ainsi que les différents services de l'hôtel. Nous avons pris bonne notes de vos remarques et les transmettrons aux personnes concernées. Cordialement, Christine Bilquez, Directrice Adjointe

Ravi Families - 20/08/2018 AccorHotels certified review
« Relaxing stay. Great staff »

We chose So SOFITEL for a calm and relaxed experience- and it was just that. The staff were polite and caring - typical of the southern welcome from checkin to check out. Food was very good. Room comfy SPA enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Ravi C., Thank you for taking the time to rate and review your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We hope to welcome you back soon. Kind Regards, Christine Bilquez, Deputy Manager

N Couples - 20/08/2018 AccorHotels certified review
« Unsatisfied »

Booked 3 days for my honeymoon -No personal attention -Ask reception why they didn't refil the coffee capsules on the second day, they sent me sanitary pads! - foe lunch my husband and I asked for a salad without pork but they put pork in it which my husband ate! Told the server, no excuses he only told the bowl and send aonther server to give our salad without pork - for the Mauritian buffet I found a hair in the dholl puri

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yashwant T., Thank you for taking the time to post your comments regarding your recent stay in our hotel. We were disappointed to read that your stay was not to your satisfaction. We convey our sincere apologies for the services and amenities that were not at the level of your expectation. Your comments will be shared with the relevant team members for review in order to help us improve our services in future. We however appreciate your feedback. Respectfully, Christine Bilquez, Deputy Manager

Sounitee Families - 18/08/2018 AccorHotels certified review
« Luxury peacefully 5star plus hotel »

We really enjoy the hotel best food and service overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Willy P., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Sid Couples - 14/08/2018 AccorHotels certified review
« Great escape but lacking food experience »

- Great location - Outdoor bath is very dirty and needs renovation. - Food is nothing special had better experience in 4 stars. Lacking flavours and variety. - Lazy staff in bar. Did not want to serve to pool because pool will close in 1.5 hrs which is plenty of time. - complementary coffee/water was not refilled on our second night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seetesh Kumar D., Thank you for taking the time to rate your stay at the SO Sofitel Mauritius. We have taken good note of you comments concerning the food experience. We hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

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