Hotel - SO Sofitel Mauritius
So Sofitel Hotel So Sofitel Hotel

SO Sofitel Mauritius Hotel

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4.5/5 1,428 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Tennis
    • Hard tennis court
    • Indoor tennis court
  • Beach and water sports
    • Deep sea fishing/Sea fishing (Paying)
    • Kayaking
    • Pedal boat
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center (Paying)
    • Water skiing
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The pure lines of 84 luxury rooms, six beach suites and two beach villas are gracefully integrated into nature. Private gardens invite you to slow down and take it easy. This is a captivating mix of fine French living and acclaimed Mauritian service

  • 92 rooms
  • 1 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,090 reviews

Our guest reviews for SO Sofitel Mauritius

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,428 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Kinsley N. Couples - 18/06/2018
« So Memorable »

My wife & myself celebrated our civil wedding at the hotel. As Mauritians, we were amazed by the nature themed design of the hotel compared to any other mauritian hotels we visited and how peaceful and relaxing it is. The most wonderful part is the people working there; very caring and having a great attention to each details and request we had. @Any couple out there who are planning to celebrate their wedding at a hotel and wish for something exceptional & memorable: Jovanny Jeannette & her team is what you are looking for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We would like to thank you for your kind comment following your stay at the SO Sofitel Mauritius. We are very honoured to hear that your stay with us was enjoyable and that you really enjoyed the contemporary design and lush nature of the hotel. We will surely share your comment with all the ambassadors. We look forward to seeing you again soon. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Kev H. Couples - 14/06/2018
« Simply the best! »

Amazing! Could not fault a single thing! Hotel staff were all exceptional in particular Yannick, sattish, AJ, Raj & Clifford to mention just a few! Food was exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Good evening Kev H., First of all, thank you for sharing your feedback and for your words of praise on the service and the team. Rest assured that your review will be shared with all our ambassadors. We hope to welcome you soon at the SO Mauritius to again, share excellent moments. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Alexandra M. Couples - 14/06/2018
« Extroardinary and unique »

It is our third visit and we love "coming home" to So Sofitel as we are always warmly received. This time we were surprised more than once. Thank you Prii Ya at reception for organizing :-) We also got a lovely upgrade to the Beach Suite - absolutely gorgeous. It is very special to be remembered by the lovely staff.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Alexandra M., We are happy to read that your third visit was exceptional and that you really enjoyed the special attention for the ambassadors. Thank you for taking the time to share your experience and we hope that your next visit will be as pleasant as the previous one. We will be happy to see you soon. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Roger T. Couples - 12/06/2018
« Wonderful Holiday »

Right from the beginning of our stay we were treated like royalty Our room was spacious and comfortable we were lucky to have one on the beach with an outside jacuzzi and 2 showers one internally and one outside if you felt you wanted to shower under the stars UK and European hoteliers if you wish to learn how to afford customer relations please visit this hotel to see how they treat their guests. Every member of staff treated us with courtesy and kindness and whilst it is difficult to mention everybody we would like special mentions to Raj AJ Krishnan who looked after our every need.also Clifford and Yannick and the other bar staff together with the Restuarant staff who greeted us with some welcoming beautiful smiles when we dined It was a holiday with my wife having a special birthday the staff prepared such wonderful treats Which will remain in our memories for ever

Our hotel has responded to the review
Our hotel has responded to the review

Good evening Roger T., Thank you for sharing your review with us. It means a lot. We aim to provide exceptional service and create memorable experiences. We are glad that our ambassadors have lived up to your expectations particularly Raj, AJ, Krishna, Clifford and Yannick. We will happily pass along your review to the whole team. We look forward to welcoming you back for another unforgettable stay! SO Kind Regards, Christine Bilquez, Deputy General

AccorHotels certified review
Kamlesh P. Couples - 12/06/2018
« Perfect resort for couples to relax and romance. »

We enjoyed the our stay with so sofitel very relaxing. Our aim was to relax with privacy for us resort was perfect . Very large resort even never thought to go out of resort. Large parivate beach was perfect for walk and to chill. Only thing we missed the food was not up the standard of resort. Vegetarian choices was limited. We understand this was offpick season and occupancy was low but whaterver season never let the guard down. Its makes the image of resort. We had discusssion with managers. Staff was attantive and always they tried their best. Chef kumben, vikram and all tried to make something for us. We were not demanding but just needed something to eat simple dishes. choices of drinks very limited in beer in all inclusive. Overall experience was pleasent. We love our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening Kamlesh P., Thank you for sharing your experience at the SO Sofitel Mauritius. We are glad to read that you enjoyed your stay and that your took advantage of the large private beach to chill and relax. We will share your appreciation with all the ambassadors. Rest assured that we have taken note of your comments, and will be brought to the attention of the relevant Head of Departments. Hope to welcome you soon at the resort, SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Jack Couples - 11/06/2018
« Very Nice »

Come to So Sofitel for a vacation. First time on Mauritius.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giacomo B., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Christine Bilquez, Deputy General Manager

AccorHotels certified review
Ravi I. Families - 05/06/2018
« Memorable and wonderful »

We were there for our wedding anniversary, had a great time. Pleasant staff in all department. Always there to help and assist. Giving their best for us to have a Memorable stay. Thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening Ravi I. Thank you for taking the time to share your experience with us. We are really happy to see that you had a memorable stay and that the customer service provided by our ambassadors was highly appreciated. We will certainly share your kind words with all our team and we look forward to welcoming you back soon. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
John &. A. G. Couples - 04/06/2018
« Unforgettable experience »

A wonderful, relaxing, welcoming, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs G., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Danny D. Couples - 30/05/2018
« Thoroughly recommended »

Beautiful resort made even better by fantastic staff who genuinely cared that we had a good time. The food in both restaurants was delicious so were the cocktails in the bars. Certain areas are looking a little tired and could do with a little spruce up. My wife and I loved our stay an wlll definitely return sometime.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening Danny, We are delighted to read your review and thank you for taking the time to write your feedback regarding your recent stay. We are really happy to see that you enjoyed our beautiful resort, our restaurants, the different cocktails at the bar and the customer service provided by our ambassadors. We will certainly share your kind words with all our team and we really look forward to welcoming you back in the very near future. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Amanda W. Couples - 29/05/2018
« Lovely relaxed stay in natural surroundings »

Had a nice relaxing stay here. Food was good, and nice waiter service at restaurant on the beach. Sometimes service of drinks was slow. Lovely beach & snorkelling in the sea.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Amanda W., Thank you so much for sharing your experience at SO Mauritius. We are glad to learn that you loved the food and the service at La Plage and Le Flamboyant restaurants and that you enjoyed snorkelling and our lovely beach. We will share your comments with all our ambassadors. We hope to welcome you again. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
A. Couples - 29/05/2018

I have no complaint as such but I have one suggestion: 1. More privacy in the room especially in the bath and toilet. .

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comment regarding your stay at the SO Sofitel Mauritius. Rest assured that your comment has been taken into consideration. We hope to welcome you again soon. SO Kind Regards, Christine Bilquez, Deputy General Manager,

AccorHotels certified review
Kel &. N. Couples - 29/05/2018
« Relaxing and Calm Break »

It was simply relaxing to take a break from everyday routine and So Mauritius is the best spot to do this! Enjoyed every single moment of calmness and really enjoyed the FMB services..

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Kel & N., We are delighted to read that your stay with us was relaxing and that you enjoyed every single moment of calmness. We will share your opinion with the whole team. We hope to welcome you again for another wonderful stay. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Simone Couples - 29/05/2018
« Great customer service & lovely setting »

The customer service was fantastic. The staff were friendly, professional & attentive. We loved the fact that the staff always said hello & smiled. The gym was too small & very limited choice of equipment. I used the gym once but found it too claustrophobic plus my husband & I usually workout together & were unable to do this due to lack of space plus only 1 x treadmill plus both bikes were not working. Disappointing & not up to standard expected from this level of hotel. The gardens were beautiful & my husband & I enjoyed walking around the property. The bird life was fantastic. The view from Takamaka Bar was awesome & we enjoyed using the pool. The lack of comfortable sun loungers was an annoyance. Two out of the four times we used the pool there were no comfortable sun loungers available & we were relegated to the white sun loungers which were quite uncomfortable. Recommend changing these white ones over to the other sun loungers. Our reception when we arrived at the hotel was great & we liked the fact we were taken to our room straight away & the reception tasks completed there. This was a real personal touch & was great. We were on half board & were disappointed at the choice & quality of food available at Flambloyant restaurant. We had spent five days at a hotel in Le Morne when we first arrived in Mauritius & the food quality & choice was far superior to SO SOFITEL. The Le Morne hotel also had 2 x other restaurants we could eat at included in the full board. The food at La Plage restaurant was enjoyable, view great & food attendants attentive however a surcharge was payable. The cocktail quality & choice at Takamaka Bar was fantastic. The price of alcohol was very high. We understand that hotel prices are always inflated however the prices were exorbitant & the highest so far in all the hotels we have stayed in at this hotel price level. Overall our room was excellent, the bed very comfortable, the staff fantastic & the views great. We had a wonderful time that would have been exceptional but for the few items above mentioned.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Simone, Thank you for the time you have spent to share your review. We are happy to read that our ambassadors were up to your expectations. Thank you for your feedback regarding the gym, the sun loungers, The Flamboyant and the Takamaka Bar. Rest assured that all your comments have been taken into consideration. Please accept the assurance of our feelings. Christine Bilquez, Deputy General Manager

AccorHotels certified review
Anonymous Business - 29/05/2018
« Mystic and relaxing environment - ideal for a retreat »

Overall we were made feel comfortable. I gathered my executive team for a retreat in the Suite/Villa which enabled us to do team building and have strategic discussions around our business. Staff was very friendly and supportive at all times. We did not try the food at the Sea restaurant, but only at the main restaurant. The buffet was convenient and good, however nothing extremely special (food was not bad, but not outstanding compared to the superb setting and mystic environment of the hotel). Arrival 'ritual' can be enhanced to make it somehow more practical and straight forward.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Urs S. Many thanks for taking the time to share your feedback about your stay at the SO Mauritius. We are very happy to hear that you have enjoyed the mystic and relaxing environment and that our ambassadors made you feel comfortable. Rest assured that your highlights concerning the buffet have been taken into consideration. We hope to see you back soon. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Elvina Families - 28/05/2018
« It was SO relaxing »

It was a nice stay. i enjoyed spending time with my little boy. the designed of the room is nice. i like that we do not have vis a vis. the attention given was really appreciated: -my husband is allergic to seafood and a waiter made sure to show him the food that he could eat. -there was a baby cot, baby hygiene products and a little bathtub for my little baby boy of 6months. -the baby even received a little gift in the Kids club.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Elvina, Thank you so much for taking the time to write a review about your stay with us. We are so pleased that you enjoyed your time with us and that the special attention received from our ambassadors were much appreciated. We look forward to welcoming you back at the SO Mauritius for another memorable stay! SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Karen H. Couples - 21/05/2018
« Very relaxing and enjoyable experience at this hotel »

Location was as we wished, ie remote and beautifull. All staff very polite and helpful. Particular staff that gave great service included Raj , Clifford and AJ, although even our room cleaner, sorry didnt get her name could not have done enough for us.

Our hotel has responded to the review
Our hotel has responded to the review

SO Good morning Karen H. Thank you for taking the time to share your feedback regarding your recent stay. We are thrilled that your stay was a delightful one and that the services delivered by our ambassadors, particularly Raj, Clifford and AJ were above expectations. We are also glad that you enjoyed our location and the peaceful and relaxing atmosphere as well! We look forward to welcoming you back to the SO Mauritius soon. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
Anonymous Families - 20/05/2018
« See you again »

Beautiful location, the sea and the green, the room was nice but I didnt like the designe of the bed, the floor was not excellent as many place it was broken and it should have been replace ( Room 111). I feel like the outside bath tub should have been filled with water and some rose petal and some candles instead of leaving it empty which would have been a woow effect for the guest. I noticed that the minibar have not been used for a long time and the hotel provided only bottle and it should have canned option also whereby the guest could have take it along while going to the sea. Instad of providing only peanuts in the minibar, there should have some chips option also and why not some biscuit to accompany the tea. Overall the room was clean and i was happy that i got additional shampoo at night as my bottle was empty after my first shower .. it fall down :P. Another woow effect could have been that they provide chocolate to the room at night. We have really enjoyed the diner at the main restaurant (buffet). It was terre et mer buffer and all the food was excellent. But for the breakfast i was a bit upset as it lacks variety.. i didnt see milkshake - Banana/Vanilla/chocolate. I didnt see enough bread and no choice. There was no cookies. I was on half board so i cant tell you what how was the lunch but overall i really like the place. We got very nice treatment and welcoming at the spa. The girls there was very friendly and good behavior. The staffs was very welcoming and always smiling, they all have good uniform and i can see they were happy at their place of work. We enjoy the glass-bottom and the sea was fabulous, the design of the pool was a bit strange but it was nice ..just it need more cleaning daily and there should have a waiter who could come to ask if you need something to drink .. ive been there for around 3 hours but no one comes to me.. Please dont take my feedback negative, i just want to help you to provide a better service. If i get the chance to come there again to give more feedback :P i will do it anytime :D

Our hotel has responded to the review
Our hotel has responded to the review

Good morning khalid1812 Thank you for taking time to review your recent stay with us. I was disappointed to hear that your experience did not meet your expectations. Rest assured that all your comments have been taken into consideration and will be shared with our ambassadors to ensure that we consistently provide the luxury service that we are known for. Please accept the assurance of our best feelings. Christine Bilquez, Deputy General Manager

AccorHotels certified review
Ashwin Couples - 19/05/2018
« Awesome »

Large modern resort by the sea surrounded with plenty of trees. Delicious food, lovely rooms and all amenities available..can’t wait for our next visit with a bigger group this time!

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Ashwin, We are delighted that you had a pleasant stay with us and that you enjoyed the comfort of our rooms, the delicious food as well as the contemporary and pure design of the SO Mauritius. It will be with great pleasure that we shall welcome you back in the near future. SO Kind Regards, Christine Bilquez, Deputy General Manager

AccorHotels certified review
M V. A. Couples - 13/05/2018
« One of those place that stay at your mind and heart »

Wonderful set: the landscape, the complex refined design, the subtle service in a gorgeous placement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs A. Hildagio, On behalf of our so ambassadors, we thanked you wholeheartedly for your stay among us and for leaving us this wonderful review. It is a great pleasure to hear that your experience here was SO special and above all rated beyond your expectation. I will definitely congratulate all our SO team who have worked to make you feel SO Special through those Magnifique moments. We hope to have the pleasure to welcome you back for another memorable stay in our luxuriant paradise in the southern part of the island. With Warm Regards, E.ZUCCHI, General Manager

AccorHotels certified review
Ikenna O. Couples - 12/05/2018
« We had the time of our lives...overly happy with everything - the hotel, staff, food etc. »

We had a really memorable time - thanks to Nayeesh (Mr. POM), Anne Lisa, Mevina, Chevinak, Ally, Yinnick, the Spa staff and all other staff that I have been unable to remember their names. The location of the hotel was perfect - if you want peace and quiet. The lushury room we stayed in was great, we absolutely loved it and the staff were considerate and prompt when it came to our request - we couldn't fault them. Thanks for the surprises that came our way on my birthday and our romantic night (I hope that I'm not revealing too much and spoiling it for others)- it was very kind of you all. We thoroughly loved it and the next time we head to Mauritius, there's only one place to stay So Sofitel Bel Ombre - keep up the excellent work. We enjoyed the dance on our last dinner night and we were spoilt for choice when it came to food and drinks. Thanks a lot - I will definitely recommend 150%

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., On behalf of our so ambassadors, we thanked you wholeheartedly for your stay among us and for leaving us this wonderful review. It is a great pleasure to hear that your experience here was SO special and above all rated beyond your expectation. I will definitely congratulate all our SO team who have worked to make you feel SO Special through those Magnifique moments. We hope to have the pleasure to welcome you back for another memorable stay in our luxuriant paradise in the southern part of the island. With Warm Regards, E.ZUCCHI, General Manager

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