Hotel - Novotel Taipei Taoyuan International Airport
Novotel Hotel Novotel Hotel

Novotel Taipei Taoyuan International Airport Hotel

4.0/5 1,998 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TAOYUAN AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 516 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 37 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 10,242 reviews

Our guest reviews for Novotel Taipei Taoyuan International Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,998 reviews
Solo travel - 20/09/2018 TripAdvisor review
« Lots of room to improve »

I checked in at 10:45pm and had a 6:00am flight to catch, every precious minute of rest I can get counts. Considering of the customer spending less than 5 hours stay at the hotel Front desk can be a little more considerate if: 1. Just charge my card when I check in instead of having me wait for my card being swiped twice, once for security deposit at 10:55 and second time when I check out? The credit limit is already secured and I still need to pay 5 hours later; 2. Can you not arrange a room closer to the elevator instead of having me walk all the way to the end of the corridor? Transportation to Terminal 1 - if the first shuttle only departs at 5:30am from the hotel, no need to offer a ride to customer with a 6:00am flight, and, why asking me when I need the shuttle? Its not a taxi.. isn't there a schedule???10:55pm - Front Desk confirms to arrange a taxi and will give me a call when it arrives.03:30am - morning call, it's not a recording, no one talks on the phone, I just heard some noise from the background03:40am - another call asking if I requested for a taxi.. hello? This conversation was from only 4 hours ago?Overall my impression is the staff are not being attentive and rigid. For the brandname and price the service is sub-par. I will definitely not recommend this hotel as a transit given this poor experience.

Eddy L. Business - 19/09/2018 AccorHotels certified review
« A very nice and convenient hotel »

The location is very convenient with MRT station just at the doorstep, fast and easy to connect to anywhere. The hotel ambient is very nice, with friendly and service minded staff.

Lars118 Couples - 18/09/2018 AccorHotels certified review
« Very Good Service And Nice Hotel Room »

Hotel staff very helpful. Hotel room was clean and well maintained. Buffet dinner was below average and too expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Dave F. Business - 18/09/2018 AccorHotels certified review
« Great service and the hotel is very nice »

It was very good . Staff was professional and courteous, the hotel is very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Nickoh Business - 17/09/2018 AccorHotels certified review
« Excellent Receptionist Service »

I was booked to stay in the hotel from 12-14Sep, upon arriving at hotel, the receptionist told me that my booking was not in their record. I showed them my online booking. After checking for few minutes, they managed to retrieve my booking as there was a server glitch when i made the booking. I was checked into my room within 20mins from the moment i step into the hotel. Excellent Service!

Anonymous Business - 17/09/2018 AccorHotels certified review
« Great hotel »

I had 8 hours overnight, hotel is chic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

M. Business - 17/09/2018 AccorHotels certified review

The quality of food has really degraded from when I stayed there before.

Sunchai J. Solo - 17/09/2018 AccorHotels certified review
« good except dinner which is very few choice »

good except dinner which is very few choice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. j., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Andrew S. Business - 16/09/2018 AccorHotels certified review

Room was definitely needed to be cleaned Ip better. The shower floor, and bench top were properly not been cleaned for a while. There was grease from previous bench top.

Anonymous Business - 16/09/2018 AccorHotels certified review
« Short overnight stay at Airport Novotel »

The hotel was nicer than many airport hotels that I have stayed at before. The lobby was nice and my room was quite ok. I wish I had arrived earlier and could have stayed a bit longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

G D. P. Solo - 15/09/2018 AccorHotels certified review
« Overnight Stay »

Perfect from start to finish even though time spent at property was rather short.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Anonymous Business - 15/09/2018 AccorHotels certified review
« The hotel is ageing and the breakfast is not as good as it used to be »

The rooms was showing clear signs of need of renovation, the desk chair was very uncomfortable as a consequence of use, the shower hose was spraying everywhere due to a leaking hose, the charging outlet did not work and the beds ar very hard and uncomfortable

Brian W. Business - 15/09/2018 AccorHotels certified review
« Satisfaction in all aspects »

Staff are nice and all try their best to satisfy clients needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Anonymous Business - 14/09/2018 AccorHotels certified review

Great comfort for a Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Bob J. Business - 13/09/2018 AccorHotels certified review
« Short Business Trip, Perfect Stay »

Quick trip through Taipei. Needed place close to airport for meetings. Novotel never disappoints with excellent staff, clean room, comfortable bed, nice lounge, and a short trip the airport. This is my go-to hotel for trips to Taiwan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Argo Business - 12/09/2018 AccorHotels certified review
« Great stay as always »

Been staying there several times in the past years and the service & rooms had always been great. Staff are very friendly and helpful with all kinds of situations and often goes beyond to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Argo, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Jon Business - 12/09/2018 AccorHotels certified review
« Friendly, efficient, recommended »

We arrived late but the guy on reception was fast and helpful. Even though the bar had just closed he managed to get us a beer each. Room was usual Novotel style. Didn't notice any noise from the airport and slept well.

Zimfira P. Business - 12/09/2018 AccorHotels certified review
« 24 hr stay between flights »

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss P., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Jel Couples - 12/09/2018 AccorHotels certified review
« Close to the airport »

Service staff is pleasant and efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss L., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Richard C. Business - 11/09/2018 AccorHotels certified review
« Air Con not working well in summer »

The location is good if you booked a very early flight in next day. MRT is a good method to get to high speed rail station and shopping mall. However, the air con in the room is really weak, make the staying less comfortable in the summer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to check the A/C problem and follow with necessary maintenance work. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

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