Hotel - Novotel Taipei Taoyuan International Airport
Novotel Hotel Novotel Hotel

Novotel Taipei Taoyuan International Airport Hotel

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4.0/5 1,872 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TAOYUAN AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 516 rooms
  • 100% non-smoking hotel
  • 37 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 8,522 reviews

Our guest reviews for Novotel Taipei Taoyuan International Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,872 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Robert C. Couples - 17/02/2018
« Fine airport hotel »

Room was clean and quiet, the towels were very thin and not absorbent, the breakfast was nicely displayed with plenty of choice, however all offerings were cold. We went to breakfast as soon as it opened. Thank you

AccorHotels certified review
Anonymous Business - 16/02/2018
« GREAT ! ! ! »

Great quick stay - very close to airport - very convenient for early flights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
Carlos O. D. C. Business - 16/02/2018
« A pleasant overnight stay »

It was a short stay but with no major problems. The facilities were comfortable and the staff was very professional and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
Aidan Families - 15/02/2018
« Very fun bathroom, comfortable bed »

Easy access, good service, nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aidan, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
C. K. Business - 14/02/2018

Friendly staffs and satisfying stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. K., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
Wh Business - 13/02/2018
« Got freezed then steamed that night »

Bad! AC not working, so cold! Asked extra quilt, but in triple thickness, so hot. So I spent the night in cold and hot.

AccorHotels certified review
Cng Families - 13/02/2018
« Convenient brief stay »

Our flight got in late and by the time we arrived at the hotel (via the airport shuttle), it was close to 1130pm. I thoroughly appreciated the online check-in option, which expedited the check-in process. Room was spacious and the bed big enough to fit the family (my husband and I, and our 1 year old). Breakfast was varied. It is right next to the Metro, which is a huge plus. One downside (which I believe is an unavoidable inconvenience due to the hotel's location) is the sound of aircrafts departing and landing, which can be heard in the room. Will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cng, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
Paco Couples - 13/02/2018
« Excellent airport hotel »

The facility is modern and well-maintained, with spacious and airy rooms. My only complaint was the window film that interfered with the otherwise impressive views (northeast-facing rooms) of the runways and terminal. Access to and from the airport is easy. There is a free shuttle that runs late (last departure is almost at 2:00 am), though it can get pretty crowded: My run was standing-room only, even though it was after 1:00 am; had a couple more guests showed up, they would have had to wait for the next one. If the metro is operating when you arrive (it doesn't run as late as the shuttle), I recommend taking that instead. There is a metro station (helpfully called Airport Hotel) literally next door to the hotel. It is one stop away from Terminal 2, and two stops away from Terminal 1 the one after that. The ride is free if you use a Taipei transport card (EasyCard). If you arrive after the last shuttle (or just don't want to wait), you can take a taxi. My friend did that, and was not given a hard time by the driver, despite the short distance. The metro can also take you directly to Taipei Main Station. However, please note that the hotel is not an ideal base for exploring Taipei. It is best suited for travelers that are just flying thru Taoyuan Airport before or after visiting other parts of Taiwan, or for those visiting Taoyuan itself. Likewise, it could be a good option for a weekend getaway, if you are more focused on resting than on hitting the night markets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paco, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
Anonymous Business - 13/02/2018
« It's a good business hotel. »

It's a good business hotel. Good wifi speed and ample power connection points. Could improve with room cleanliness. The smell in the western restaurant is too strong, should improve ventilation.

AccorHotels certified review
Omar M. Business - 13/02/2018
« the room was good but much too cold for the temperature outside, it took extra heaters to make it bearable »

in europe i stay mostly in sofitel hotels, but i do know the Novotel at the airport from previous stays, even when they are a few years back. Apart from the intense cold all was ok and the personnel was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
Inka C. Families - 13/02/2018

Clean & tidy room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inka, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
Jim Business - 12/02/2018
« A pleasant and comfortable stay. »

As always, my stay at the Novotel was pleasant and comfortable. I will say that many of the rooms appear to have some failing infrastructure. My room 2/3 had windows that were leaking pretty seriously. My room on 2/9 had non-functional magic glass. In both cases, the TV remotes were fairly challenging to use for some reason. YOu really have to point them at the TV and press the buttons hard to get them to work. Overall I always enjoy my Novotel stay but perhaps it is time for some maintenance and upgrades to the facilities.

AccorHotels certified review
Lourdes A. Solo - 12/02/2018
« The Novotel Taiwan experience »

I initially booked this hotel in November last year but because of a family emergency, I had to cancel on the day of my arrival. I was ready to accept the consequences of my cancellation but I received good news from Ms. Lung of the Reservations Office that I could rebook my stay before the Chinese New Year free of charge. I did take advantage of the goodwill and arrived in Taiwan on the first week of February. I took the hotel shuttle upon arrival and departure. Checking in and out was quick, smooth and problem-free. The staff were warm, friendly and always ready to help. Wifi connection is strong and reliable, room is spacious and clean, bed is comfortable and water pressure is very good. The metro station is only a stone’s throw and conveniently located. However, as the hotel is in close proximity to the airport, it takes a long while to get to Taipei for its distance. Also, there are no convenience stores anywhere nearby so as to make it difficult to find a quick bite or drink when you are unprepared. Finally, as the bath area is high, getting out of the tub can be dangerous if one is not careful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lourdes, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

AccorHotels certified review
Rodney G. Couples - 12/02/2018
« If I was going to be sick anywhere in the world while away from home this is the place I would pick. »

My wife and I arrived after a delayed overnight flight from Paris and after checking in the "bug" ( whatever it was ) struck her. ALL your staff were concerned and helpful and thanks to their efforts we had a doctor and nurse in attendance in our room within 20 minutes. After examination, treatment and advice we managed to catch the midnight flight direct to home, Brisbane, which does not get a daily service from EVA Airways.I am sure that if we had to miss the flight booked we would have received all the assistance necessary from your staff to retrieve our luggage, stay on with your company until the next direct flight was available and reorganise ticketing. Happily that was not necessary and we arrived home as scheduled. We look forward to a longer stay with you on our next journey to Europe through Taipei.

AccorHotels certified review
Charlie F. U. Business - 12/02/2018
« Very nice room, very conveniently located for early morning departures, and 24-hour restaurant for late arrivals! »

Overall, excellent service and perfect for airport access. Bed was a bit hard, but pillows were perfect.

AccorHotels certified review
C. N. Business - 12/02/2018
« Decent hotel near the airport »

Hotel with decent facilities that is near the airport.

AccorHotels certified review
Zoe T. Business - 12/02/2018

The room was cold (temperature control did not seems to work even thought I had set the temperature to 30 degree celsius and lightings are bad especially in the bathroom. As I was on work trip, the stay was uncomfortable.

AccorHotels certified review
Margo Families - 12/02/2018
« Good for arrivals and departures »

The room was clean, reasonable sized, comfortable and quiet. Good soundproofing. The breakfast buffet was very good with many choices. The people in the reception area were very helpful, efficient and polite.

AccorHotels certified review
Cmlim Business - 11/02/2018
« Excellent hotel with good services »

I found this hotel from agoda wedsite simply i need to stay near to Taoyuan in order to visit suppliers as this is my business trip. the hotel provide extra water upon requested and i found this hotel is situated at the airport and near to an metro station. i access to taipei easily thru express mrt.

AccorHotels certified review
Pamela E. Business - 11/02/2018
« Pam E. »

As usual, very nice!

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