Hotel - Novotel Taipei Taoyuan International Airport
Novotel Hotel Novotel Hotel

Novotel Taipei Taoyuan International Airport Hotel

4.0/5 1,954 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 3825.00 TWD Non member rate
From 3825.00 TWD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TAOYUAN AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 516 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 37 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

d
4.3/5 AccorHotels Rating 9,675 reviews

Our guest reviews for Novotel Taipei Taoyuan International Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,954 reviews
Dunte Business - 11/07/2018 AccorHotels certified review
« Staff at Novotel made my trip easy, convenient, and enjoyable »

I was originally scheduled to stay at Novotel just 16 days. However, the quality of housekeeping and friendliness of staff were incentive to stay for my entire 10 week trip. Gina in the restaurant and the overnight shift staff (Alex, Charlotte, Molly, Helen, Tina, and a few others) in particular made this trip very easy on me. They remembered my name, made personalized recommendations, resolved issues quickly, and were always friendly in our interactions. 10 weeks is a long time in a hotel - and the Novotel Taoyuan Airport staff created a great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dunte, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Nick Solo - 11/07/2018 AccorHotels certified review
« It was decent »

I didn't realize the exercise room and pool were being remodeled. I didn't see that on the website when making my reservation. Given the fact that the exercise room and pool were out of service, I feel the price for one night at the hotel was too high.

Anonymous Friends - 11/07/2018 AccorHotels certified review
« Nice hotel with convenient shuttkes »

Stayed here one night from LA to catch an early flight to China. Used shuttles both ways convenient. Front desk very courteous and helpful. Wish there’s a convenient store nearby.

Jim G. Business - 10/07/2018 AccorHotels certified review
« Great Stay at the Novotel »

It Was my birthday and I stay at this hotel about 6 nights per year. On this occasion, they upgraded me to the 9th floor and made me a birthday cake. Great treat and the staff was wonderful. Thanks Eric

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. As our frequent guest, we will always happy to prepare you a little surprise, especially for your birthday. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Jw Business - 09/07/2018 AccorHotels certified review
« Excellent »

Excellent from beginning to end

Our hotel has responded to the review
Our hotel has responded to the review

Dear JW, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Alan Business - 09/07/2018 AccorHotels certified review
« Front desk did a good job handling a hundred people that came off of a flight at same time. »

Fortunately the front desk was able to help our group of five that had only five hours to sleep before their next flight. Front desk smartly did our group a favor to allow us to jump ahead of the others. Very grateful for that courtesy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Ali W. Business - 09/07/2018 AccorHotels certified review
« Kind, Accomdating, Nice TPE Hotel »

Every Novetel Hotel staff person went out of their way to make my stay work. Very pleased. Will continue to book this hotel going forward. Worth it. Thx.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Rick F. Business - 09/07/2018 AccorHotels certified review
« It was a very good experience for me. »

I was extremely satisfied. The staff was very friendly and always ready to help. I also ate dinner and breakfast at the hotel and I was very satisfied with the service and the quality of the food. I would rate the friendliness and helpfulness of the staff as a key strength for the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rick, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Willa Solo - 09/07/2018 AccorHotels certified review
« great »

the room was really nice and everyone was super helpful and understanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willa, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

K. B. Business - 08/07/2018 AccorHotels certified review
« good & above expectation »

Room was in good condition, neat & clean. Staff was also cordial. Little improvement can be made with vegetarian dishes. The dinner I ordered was below my expectation. Also more vegetarian dishes can be added in breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b. K., Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will discuss with our executive chef for providing more vegetarian options to our guest. I believe its a trends in the world, and we should follow it as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Ronald T. Business - 07/07/2018 AccorHotels certified review
« Awesome »

Clean and comfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Jack Solo - 07/07/2018 AccorHotels certified review
« Nice rooms »

Nice clean, comfortable quiet rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jack, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Mihono B. Business - 06/07/2018 AccorHotels certified review
« Relaxing and delicious experience »

Had to receive some guests from Taoyuan Airport (TPE) the next day so decided to come back and stay at the Novotel and as expected, it was the most relaxing, comforting and delicious experience as I enjoyed the dinner as well as the breakfast the next morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Sandra M. Business - 06/07/2018 AccorHotels certified review
« Impressive and friendly experience. »

I enjoyed excellent hospitality and the comfort of well appointed rooms and services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Patricia G. Solo - 05/07/2018 AccorHotels certified review
« Stress-free over-night layover! »

I came in at 10pm travelling alone with a 10am departure the following morning. I was a bit stressed with a very long flight ahead of me. But, the free shuttle in both directions made it a no brainer. Super happy with the ease.

Peter J. G. Business - 04/07/2018 AccorHotels certified review
« Great location, comfy and warm!!! Food and convenience! »

Excellent. There for a night on 6-26-18. Great rooms, good bar, nice hotel! All modern updates and super chic! It is a Novatel. I have stayed in several worldwide and this hotel stays within the Novatel style with a nice, local blend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Patrick Families - 04/07/2018 AccorHotels certified review
« Comfortable and Convenient »

Good chance to upgrade to Executive Suites. Close to Airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We are happy to know you did enjoy your stay at our executive suites, which is special prepare for our Leclub Platinum member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Business - 04/07/2018 TripAdvisor review
« Relaxing and great food »

Had to receive my guests the following day from Taoyuan Airport so decided to stay back at the Novotel and chill. Very comfortable rooms, excellent food (bothe dinner and breakfast) and very convenient location for TPE airport usage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear bubai2016, Thank you for sharing your feedback on your stay with us at Novotel Taipei. It’s great that you found the hotel spacious and our location convenient for your airport pick up. Thank you for choosing to stay with us. We look forward to welcoming you back soon. Warm Regards, Eric Rimbeuf

Anonymous Solo - 03/07/2018 AccorHotels certified review

Overall, staff are professional, rooms are clean, feel safe!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Dieter Business - 03/07/2018 AccorHotels certified review
« Very good to facilitate travelling »

The hotel is ideally located near the Airport and provides shuttle service to and from the hotel, even at late hours. Friendly and efficient reception staff and excellent bar staff. Certainly will stay there again when arriving late or leaving early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dieter, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 3825.00 TWD Non member rate
From 3825.00 TWD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates