Novotel Taipei Taoyuan International Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 1,338 reviews

Novotel Taipei Taoyuan International Airport - Image 1
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Description

Hotel extras

  • Free WiFi, LCD TV, iPod® dock, Minimum check-in age is 20 years old

  • Free Shuttle Service To/From the Taoyuan International Airport

  • 24-hour fitness centre, indoor pool, jacuzzi, steam room and sauna

  • Western and Chinese restaurants, Bars, Grand ballroom and 5 versatile spaces.

  • Airport MRT direct running between hotel and Taoyuan Airport Terminals

Our accommodation(s)

Hotel location

Novotel Taipei Taoyuan International Airport

No. 1-1, Hangzhan South Rd., Dayuan District, Taoyuan City
337041 TAOYUAN CITY
Taiwan, China

GPS:25.068305, 121.221305

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,338 reviews

TripAdvisor Rating  4.0/5  2,393 reviews

Room for improvement

Customer review rating 4.0/5

Jing W. Couples - Confirmed reviews ALL

After 5 years, returning back to same hotel. They did revamped and add more activities for families. Some of the room sockets are too loose to use. Smart TV that can connect to YouTube would be great. Buffet taste good, service good too. I didn’t manage to try the Chinese cuisine. Overall I did have a pleasant stay.

Convenient

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Conveniently located near airport for early flight and accessible via mrt. Room was clean. The only issue was the availability of lift. There was only 1 lift available out of 3 which poses an issue during the morning peak.

Very pleasant stay

Customer review rating 5.0/5

K. H. H. Couples - Confirmed reviews ALL

Great staff very professional

Good stay

Customer review rating 4.0/5

Kaiyuan G. Families - Confirmed reviews ALL

My overall experience with Novotel is satisfactory. A few areas that impressed me are how the lobby area is designed. It is spacious and feels very comfortable to sit and relax. The buffet dinner is great. It has everything guests are looking for. The food is great. The service desk is very helpful. I had two packages to be sent out and it gets done without hassle. The customer service person is very friendly and helpful. The area that needs improvement is the hotel room. The room is spacious. It needs update. There are leaking marks on the wall. The glass separation between the shower and bed is not a good idea. The light penetrates from the glass will affect people's sleeping.

Clean and conveniently located near airport

TripAdvisor rating 4.0/5

NeoET Families - TripAdvisor review

The hotel was clean and spacious. The staff were friendly and efficient. The location was near the airport, which is convenient for an early flight, and they provide shuttle service to the airport at 30mins/1hour interval. The breakfast variety was satisfactory and good. However, there is only 1 lift operating out of 3, which is an issue for the morning check out peak timing. The hotel should reconsider only operating 1 lift for a 5 star hotel.

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Other web-users rate our hotel

  • 2,510 reviews 8.6/10 Location
  • 2,397 reviews 6.5/10 Room
  • 2,491 reviews 8.1/10 Service
  • 25 reviews 6.5/10 WiFi
  • 857 reviews 5.5/10 Comfort
  • 744 reviews 6.7/10 Value
  • 737 reviews 8.1/10 Cleanliness
  • 667 reviews 7.2/10 Amenities

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