Novotel Taipei Taoyuan International Airport Hotel 5 stars

TripAdvisor rating 4.0/5 2,147 reviews
Novotel Taipei Taoyuan International Airport
See on a map
+ 26 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Free WIFI, LCD TV, iPod® dock

  • Free airport shuttle from 5:30AM to 1:30AM, every 30mins, pick up at stop of T1-no.1 & T2-no.7

  • 24-hour fitness centre, indoor pool, jacuzzi, steam room and sauna

  • Western and Chinese restaurants, Bars, Grand ballroom and 5 versatile spaces.

  • Airport MRT direct running between hotel and Taoyuan Airport Terminals

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
  • TAOYUAN AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Childrens Club for 6 to 12 years
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Taipei Taoyuan International Airport

No. 1-1, Hangzhan South Rd.
Dayuan District
Taoyuan City
33758
taoyuan city
taiwan

Tel: +88633980888

Fax: (+886)3/3980999

Contact email

Check-in from 14h00

Check out up to 12h00

  • TAOYUAN METRO :   Airport MRT line A14a

  • HIGHWAY NUMBER 1 :   AIRPORT EXIT

  • TAIWAN HIGH SPEED RAIL :   Transit for MRT Chingpu

  • By plane

    TAOYUAN AIRPORT At 1km / 0.62 miles - Shuttle free

GPS :25.068305, 121.221305

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King-size bed

  • Max. number of persons: x3
  • Area: From 28
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

  • Max. number of persons: x3
  • Area: From 28
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Executive Floor 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 28
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Executive Floor Suite 1 King Bed

  • Max. number of persons: x3
  • Area: From 57
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

WEI FANG

Type of cuisine: Regional

Wei Fang offers an exceptional menu of authentic Shanghai traditional flavors and also gives you the combination of Shanghai cooking styles with chef personal creation. The brand new mixture of tastes will create you an enchanting dining experience.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square is the signature multi-cuisine buffet, all day dining restaurant. Designed under refined earth tones along with a 37-meter-long food counter, an open-kitchen and an array of cooking stations. We will surely satiate your taste buds

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business centre, meeting room use, express check in and out, tea/coffee and evening cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Q-BAR

Photo non contractuelle / Strictly non binding

Q Bar is stylishly designed in a relaxing environment; furnishings are arranged for intimate and private conversations. Feel free to give yourself a relaxing moment lingering over classic cocktails and light meals at Q Bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 448 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 300 people

Find out more
Novotel Taipei Taoyuan International Airport Meeting Room

Our guest reviews for
Novotel Taipei Taoyuan International Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

11,904 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,147 reviews

I stay here all the time

Customer review rating 4.3/5

Tt Couples - 19/04/2019 AccorHotels certified review

great place to stay for international travel

Dear Tracy Noel T., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Fantastic! The room and facilities were clean and comfortable

Customer review rating 4.3/5

Erin W. Families - 19/04/2019 AccorHotels certified review

We appreciated the shuttle to and from the airport, the clean and comfortable room, the available water in the room, the pool, sauna and gym. The Hosts were also very helpful and friendly. I have already recommended Novotel to associates and friends.

Dear Erin, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and support to us,we hope to see you soon and your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

So far so good

Customer review rating 4.3/5

Orasa Families - 19/04/2019 AccorHotels certified review

Overall the room and service are satisfactory except we found a few long hairs in the bathtub.

Dear Ms.C., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive feedback's from our guest. I will share your comments with our team and to put more attention on the room inspection. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

good location and comfortable room

Customer review rating 4.3/5

Daniel Business - 18/04/2019 AccorHotels certified review

It's a little low quality on breakfast buffet but overall it was great to stay with comfortable room condition. I don't mind staying again.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team and see how we can fix the problem we have with the restaurant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Executive Suite, water cannot drain away in the bathroom

Customer review rating 4.3/5

Sheng C. Y. Families - 18/04/2019 AccorHotels certified review

This was a terrible experience in this bathroom, the water cannot drain away and stay the bathroom anywhere. The faucet was also designed too bad, the water sprayed on my clothes just washed my hand.

Almost Acceptable overall - but you *really* need to improve food

Customer review rating 4.3/5

Chander K. Solo - 18/04/2019 AccorHotels certified review

I stayed at your hotel because I had an early morning flight, and didn't want to wake up too early. Positives: Gym is very good. Staff in Gym is very enthusiastic. Front desk staff seemed fine too. Getting to hotel was convenient. Negatives: Food was horrible: low quality, small portion, and expensive. Getting to airport early in the morning was not pleasant. To be fair it was raining. But you can improve the quality of the buses and increase frequency in the morning before the Airport MRT starts running.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will pass this information of your concerns to our F&B department and see we can fix this problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Comfortable and nice view of airport

Customer review rating 4.3/5

P. S. Business - 18/04/2019 AccorHotels certified review

My stay was comfortable and had a nice view of the airport. However the bath area always had a flooding issue.

Customer review rating 4.3/5

Masakazu N. Families - 18/04/2019 AccorHotels certified review

We usually stay at this hotel when we transit in TAIWAN. This time spoke with Lucy from the front office before arrival. She was kind enough to allocate very nice room for my family even though we only stay in the hotel for less than 7 hours. During the check in, Michelle has excellent attitude to organise our breakfast box as early as 4 am. Thank you Lucy and Michelle.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Excellent airport hotel

Customer review rating 4.3/5

Mary H. Couples - 17/04/2019 AccorHotels certified review

Well appointed room. Convenient shuttle bus. Very very efficient front desk check in and check out. Good breakfast. Maybe some more vegetarian options would be good. Had a great dinner in the Chinese restaurant with very attentive staff.

Dear Jacqueline, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team and see if we could add more selections for your guest in the future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

the stay met my expectation

Customer review rating 4.3/5

A. K. B. L. Families - 17/04/2019 AccorHotels certified review

good stay, quality of beds could be better

Dear Kian Beng l. A., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport
Customer review rating 4.3/5

Hsin C. Families - 17/04/2019 AccorHotels certified review

The Novotel didn't give receipt for my stay. They ask all guests to contact the Hotel.com for the receipt. It is quite strange. According to my experiences in different countries, all hotels prepare the receipt for the guests and hand it to the guests on checkout.

Unexpected, early morning cold showers are incredibly unpleasant...

Customer review rating 4.3/5

Anonymous Business - 17/04/2019 AccorHotels certified review

The room itself was pretty much as I expected it to be, and consistent with past visits. However, my bathroom experience the following morning was highly disappointing. There was absolutely no hot water to be had whatsoever, and the shower plumbing was loose and seemed as though it would fall out of the wall at any instant. Needless to say, it was one of the worse shower experiences I've had in quite some time. Highly disappointing!

Be aware of the extra firm mattress!!

Customer review rating 4.3/5

Chiao-ti C. Families - 16/04/2019 AccorHotels certified review

Clean room at convenient location to catch early flight. The free shuttle bus for airport drop off is a big bonus. However, the mattress is too firm to sleep comfortably.

Dear Chiao Ti C., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedbackI am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Fantastic as always

Customer review rating 4.3/5

Roger G. Business - 16/04/2019 AccorHotels certified review

Friendly staff anticipates what the customer wants. Smiling faces and gestures of kindness are always appreciated.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for supporting us and sharing your experience, we look forward to seeing you again and hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport
Customer review rating 4.3/5

Yitung C. Business - 15/04/2019 AccorHotels certified review

I checked in around 11:30 p.m. and checked out around 6:40 a.m. on the next day. Therefore I don't have too much comments in this stay. But I did stay in Novotel a few times before and I remember that TV didn't work for two stays.

尊敬的 Yi Tung C.: 十分感謝您花時間告訴我們有關您在 Novotel Taipei Taoyuan International Airport 的體驗。很遺憾未能達到您的期望,請允許我向您表達我最誠摯的歉意。 在 Novotel,我們孜孜以求,不斷改進,希望能向每一位客戶提供高水準的體驗,因此您的反應,對於我們十分重要。請放心,我們正採取適當的措施來加強我們的服務品質並且解決所存在的問題,預防將來再次發生。 非常感謝您向我們告知您的困擾,希望在不久的將來有機會為您奉上更好的服務。 謹啟 Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Very convenient and restful layover hotel...

Customer review rating 4.3/5

S R. Couples - 15/04/2019 AccorHotels certified review

We were amazed that we were checked into the hotel and settled into our room within 90 minutes of landing on our overseas flight. Very easy to find the shuttle bus and hotel check in was very quick. Quiet and clean room. Thank you!

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we sure look forward to seeing you in Taiwan again. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Business trip

Customer review rating 4.3/5

David B. Business - 15/04/2019 AccorHotels certified review

Clean rooms - ideal for catching early flight Reasonable choice of food for evening meal and breakfast

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Great Taipei Airport Hotel

TripAdvisor rating 4.0/5

Nasim A Solo travel - 14/04/2019 TripAdvisor review

Convenient airport location. Free and efficient hotel shuttle. MRT practically connected to the hotel , and only 2 stations ride from the airport terminals. Convenient and practical to get into town by MRT as well.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Novotel Taipei Taoyuan International Airport

No small wash towel and no lotion were provided

Customer review rating 4.3/5

Anonymous Couples - 13/04/2019 AccorHotels certified review

Staff were friendly and responded to our request quick. But, the standard amenity such as body lotion and small wash towels were not included.

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Good

Customer review rating 4.3/5

L. Business - 13/04/2019 AccorHotels certified review

Nice hotel. Hv been staying in this hotel whenever am on business trip. However, the room on this trip the bathroom light is too dim.

Dear Joey Mui Kiow L., Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I will leave a trace for you and hope your next visit with us you will get a room that is bright enough. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou