Mercure Centro Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,947 reviews

Mercure Centro Port Macquarie - Image 1
Mercure Centro Port Macquarie - Image 2
Mercure Centro Port Macquarie - Image 3
Mercure Centro Port Macquarie - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Convenient location, right in the heart of Port Macquarie

  • Port Macquarie's only rooftop function bar with views of the Hastings River and Port Macquarie

  • 72 spacious accommodation rooms, each with premium bedding and private balcony

  • Restaurant Synergy known for its seasonal menus taking full advantage of fresh local produce

  • Flexible ground floor function spaces with terrace, breakout areas and natural lighting

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.431179, 152.909576

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT SYNERGY

Brand new licensed restaurant and bar with modern decor, extended hours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,947 reviews

TripAdvisor Rating  4.0/5  1,161 reviews

Business

TripAdvisor rating 3.0/5

Andrew M TripAdvisor review

Ordinary at best. Shower recess had mould in the grout. Diner - Salmon special, with no vegeis, etc, had to buy an additional side dish, a great way to increase revenue for the restaurant. Breakfast, the staff again only interested in making money and not aware of complimentary breakfast listing on room sheet.

website not updated

Customer review rating 2.0/5

Denise F. Couples - Confirmed reviews ALL

booked direct with Bed & Breakfast , was expecting a buffet breakfast , but instead told quite firmly , off the menu 1 meal and 1 drink , paid $32 PP 2 x PAX x 2 breakfast , and the menu was below average , not even a meal and drink came close to the cost of the $32. not even a big breakfast , manager on the monday morning check out was lovely and sorted the matter out , but nothing all weekend , was very thanks for teh service on the room , thanks for the milk, but more tea, coffee and sugar would of help so went and got our own, also ashame to see dirty empty glasses on level 3 on the side table near the lift. left there from sat to monday AM. other than that the stay was very average

If this is how you treat gold level Accor Plus ...

TripAdvisor rating 3.0/5

julnol TripAdvisor review

We were booked in for two nights but were so disappointed with our room we left after one night, even though the accommodation was non refundable. As there were no Accessible rooms available we had asked for a room with a walk-in shower and took our own toilet & shower chair. My husband is mobility impaired. We are Gold Level Accor Plus members. I can only say, that if the room we were given is how they look after their members, too bad for the general public. Be warned : do not accept a room on the ground floor. We were 103. We arrived to find our room as hot as an oven as the afternoon sun poured in. Instead of a lovely balcony we had a hot dusty patio with a brick wall. We have stayed there for the past 5 years on higher floors with a lovely balcony and the option to leave the doors open at night rather than have the air con on. The pool deck looked down into our room. Proximity to the pool was no bonus to us ... it is totally inaccessible to the disabled. Our room had blackout blinds only, no sheer curtains. Outside our brick wall was a bar (?) area - not used at the time we were there - but the shadecloth was lit at night by flashing fairy lights, perfect migraine inducing. The bathroom was tiny - you couldn't open the shower door fully without turning down the showerhead! This made it very difficult (and dangerous) for my husband to maneuver on crutches. And something new we encountered for the first time for Accor Plus members to note : the Accor dining discount is only available in the restaurant for in-house guests

Port Macquarie was lovely

TripAdvisor rating 4.0/5

Paul H TripAdvisor review

A musty smell greeted us as we entered the room and we found mould on the blackout curtains. Apart from that, it was everything that we needed. Dark,and surprisingly quiet (until the delivery lorries reversed into the culdesac at 5am). It was close to a supermarket, some shops/restaurants and the coastal walk. Port Macquarie was lovely. We wished that we had stayed a second night.

Access room. Smelly. Couldnt drink coffee. Object to paying $10 for parking. Will get crappy motel next time

Customer review rating 3.5/5

Wendy Families - Confirmed reviews ALL

short!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 590 reviews 9.5/10 Location
  • 1,009 reviews 7/10 Room
  • 1,053 reviews 9.1/10 Service
  • 10 reviews 9.4/10 WiFi
  • 450 reviews 6.6/10 Cleanliness
  • 411 reviews 7/10 Food
  • 399 reviews 5.6/10 Comfort
  • 220 reviews 6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Port Macquarie