MERCURE BRISTOL HOLLAND HOUSE 4 stars

TripAdvisor rating 4.0/5 3,176 reviews
MERCURE BRISTOL HOLLAND HOUSE
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Hotel extras

  • Central location with excellent transport links and on site car parking

  • High end newly refurbished event suites on a dedicated events floor with lounges & break outs

  • The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.

  • Dine in the Urban Bar & Kitchen and relax in our indoor heated pool or fitness suite.

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

MERCURE BRISTOL HOLLAND HOUSE

Redcliffe Hill
BS1 6SQ
bristol
united kingdom

Tel: +441179689900

Fax: (+44)117/9689866

Contact email

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS :   Bristol Bus & Co REDCLIFFE HILL

  • By train

    BPW At 7km / 4 miles

  • By train

    BRI At 1km / 0 miles

GPS :51.447341, -2.591025

Our accommodations

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Classic double room

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Classic twin or family room

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Privilege room with kingsize bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Superior spacious room with kingsize bed

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Executive Suite with lounge area - 1 super king size bed

  • Max. number of persons: 2
  • Area: From 43

MyRoom by Laura: Street Art room/ Standard double room

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

MyRoom by Brij: Cricket Room/ Standard double room

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

URBAN BAR & KITCHEN

Type of cuisine: International

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

URBAN BAR & KITCHEN

Photo non contractuelle / Strictly non binding

The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 324

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
MERCURE BRISTOL HOLLAND HOUSE

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

9,540 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,176 reviews

A comfortable but tired hotel

Customer review rating 4.1/5

Ian R. Business - 07/10/2019 AccorHotels review

I expected more from the Spa/fitness.

Comfortable room, good location but issue ordering food

Customer review rating 4.1/5

Brian F. Business - 07/10/2019 AccorHotels review

Room was great, however the restaurant was incredibly slow. Had to wait 40 mins for a chicken caesar salad which arrived minus the chicken. When I queried this I was told I hadn't ordered chicken which I clearly had. I declined to 're-order' chicken, however as the waitress headed off in one direction another waitress brought my chicken on a separate plate. All a bit shambolic. The staff were quite young and just require a little more training on how to manage that situation - the 'kitchen is really busy' didn't reconcile with the small number of people in the restaurant. NB Your survey keeps defaulting to 'Noise in bedroom' which isn't the issue it was the restaurant

Good location, friendly staff and great room

Customer review rating 4.1/5

Steve S. Families - 07/10/2019 AccorHotels review

Great stay but disappointing breakfast - food all cold.

Good, central location..

Customer review rating 4.1/5

Mary Couples - 06/10/2019 AccorHotels review

.

lovely suite with great views

Customer review rating 4.1/5

D W. Couples - 04/10/2019 AccorHotels review

Lovely hotel in a great location for the city attractions

Staff were very polite, helpful and supportive to my needs as a wheelchair user.

Customer review rating 4.1/5

Terry M. Solo - 04/10/2019 AccorHotels review

It was very enjoyable, the room was lovely and very spacious. Breakfast was great.

Overcharged and charged twice for room service.

Customer review rating 4.1/5

Rohan Business - 03/10/2019 AccorHotels review

I was booking at the last minute and was forced to book for two nights. I requested the reception staff to amend the booking for one night and refund the second night but they were unable to do so. I ordered room service dinner and was advised that I had to pay cash to the delivery person which I did. Then when I checked out I was advised I hadn't paid for the room service and I had to pay again. Very disappointed.

Good

Customer review rating 4.1/5

Raelene G. Business - 03/10/2019 AccorHotels review

Good service, large clean room. Bed a little bit hard for my liking, pillows not very good.

Very good , very comfortable large room

Customer review rating 4.1/5

Anonymous Solo - 03/10/2019 AccorHotels review

Very enjoyable, great location & good facilities

Mr

Customer review rating 4.1/5

Chris C. Couples - 02/10/2019 AccorHotels review

The room was very tidy and a good size the hotel staff were very friendly throughout our stay

Staff let it down

TripAdvisor rating 4.0/5

bassjulian Couples - 02/10/2019 TripAdvisor review

A can't be bothered attitude permeates the staff. Room key chucked at me. Barman too laid back to care. Waiter watching rugby rather than show guests to tables. Room was good size but you cant open windows and have to leave ac on overnight. AC set my allergies off so I wonder about the servicing...

Thank you for taking the time to leave your feedback after your recent visit., Whilst we do wish our staff to be friendly and `mix with our guests what you describe isnt the sort of service I would expect from the team. We have discussed this feedback with the team to ensure they are aware and adjust accordingly. Our windows like many modern hotels are sealed for a number of reasons. The AC in the rooms does pull in fresh air from outside and it passes through filters. These filters are under contract for cleaning/replacement in accordance with our contractors guidelines. regards Chris

Nice place to stay in

Customer review rating 4.1/5

Rositsa T. Families - 01/10/2019 AccorHotels review

Room was a good size, bathroom was nice as well Swimming pool is a great extra Breakfast staff were very helpful Reception easy and quick to request something Finding a space in the car park was impossible

Terrible experience

Customer review rating 4.1/5

Claire Couples - 01/10/2019 AccorHotels review

Our stay at the hotel was terrible, the bedding was ripped all the way around. Out of two televisions neither of them worked, we then phoned reception for something to be sorted out we were told that there was nothing to be done to see the manager in the morning. The next morning we went to use the “gym and swim facilities” which were terrible it needs refurbishing paint coming off the walls, pool very small no sauna or steam room which receptionist said there was when booking the stay originally. After leaving after our swim we then went for breakfast which was stone cold! I would not recommend visiting here to anyone after using other Mercure hotels this has to be one of the poorest ones I have been to.

An excellent 1st visit to Bristol

Customer review rating 4.1/5

Ed Couples - 01/10/2019 AccorHotels review

We thoroughly enjoyed our visit to Bristol & Holland House. We arrived after lunch, starving, and were able to get a delicious meal, washed down an excellent bottle of wine. We managed to secure an upgrade to a corner suite, thank you, which was huge and very comfortable. On a future visit, we will certainly return to this hotel. Thanks for an excellent stay.

Over priced

Customer review rating 4.1/5

Laura H. Friends - 01/10/2019 AccorHotels review

For the cost of the room it was pretty basic.

Already rebooked.

Customer review rating 4.1/5

Andy S. Couples - 01/10/2019 AccorHotels review

New venue for us as we decided on a trip to the city at short notice. Really glad we took up the offer of the upgrade to a corner suite. Plenty of space to spread out and chill. Quiet as well, good night's sleep. Good breakfast choice and kept well stocked with fresh ingredients. We have already booked two further visits for later this year. Well sited for the harbour end of the city centre. Bringing cossies next time to make use of the pool also.

Didn't feel welcome

Customer review rating 4.1/5

Jay Couples - 01/10/2019 AccorHotels review

From check in to check out I just felt the staff could not be bothered. Check in staff were monosyllabic. Barman was not particularly friendly or helpful when the bottle of wine I wanted wasn't in stock. And at breakfast the member of staff made us wait while he watched the rugby match on the tv. The room was okay although the duvet cover seam was ripped, hole in my towel and peeling paint on the ceiling (took photos in case I'm accussed of making it up). On the whole I just didn't feel welcome.

Great stay

Customer review rating 4.1/5

Zoec Business - 30/09/2019 AccorHotels review

Lovely hotel, spacious and comfortable bedroom, and also the reception and bar area too. I stayed for an evening function, which was well organised, and some lovely touches from the hotel too.

Clean, comfortable, good food great staff

Customer review rating 4.1/5

Frances M. Families - 30/09/2019 AccorHotels review

Nothing but satisfying close to everything and easy to get to and from airport

Indifferent attitude of staff.

Customer review rating 4.1/5

Bill Business - 30/09/2019 AccorHotels review

Staff polite but not a feeling of warmth experienced. Food quality average. A big thank you to Valentino who ran the breakfast service - he was very polite and pleasant. Gym and pool a plus.

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