Mercure Bristol Holland House Hotel & Spa 4 stars

TripAdvisor rating 4.0/5 3,084 reviews
Mercure Bristol Holland House Hotel & Spa
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Hotel extras

  • Central location with excellent transport links and on site car parking

  • High end newly refurbished event suites on a dedicated events floor with lounges & break outs

  • The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.

  • Dine in the Urban Bar & Kitchen and relax in our indoor heated pool or fitness suite.

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Massage
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bristol Holland House Hotel & Spa

Redcliffe Hill
BS1 6SQ
bristol
united kingdom

Tel: +441179689900

Fax: (+44)117/9689866

Contact email

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS :   Bristol Bus & Co REDCLIFFE HILL

  • By plane

    BORNEMOUTH INTL At 209.2km / 130 miles

  • By plane

    BRISTOL At 12km / 7 miles

  • By plane

    CARDIFF At 88.39km / 54.93 miles

  • By train

    BRISTOL PARKWAY At 7km / 4.35 miles

  • By train

    BRISTOL TEMPL MEADS At 1.4km / 0.87 miles

  • By train

    TEMPLE MEADS At 0.5km / 0.31 miles

GPS :51.447341, -2.591025

Our accommodations

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Classic double room

  • Max. number of persons: x2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic twin or family room

  • Max. number of persons: x4
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with kingsize bed

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior spacious room with kingsize bed

  • Max. number of persons: x2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Laura: Street Art room/ Standard double room

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Brij: Cricket Room/ Standard double room

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

URBAN BAR & KITCHEN

Type of cuisine: International

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

URBAN BAR & KITCHEN

Photo non contractuelle / Strictly non binding

The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 324 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 220 people

Find out more
Mercure Bristol Holland House Hotel & Spa Meeting Room

Our guest reviews for
Mercure Bristol Holland House Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

8,994 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,084 reviews

Great stay

Customer review rating 4.1/5

Anonymous Couples - 22/04/2019 AccorHotels certified review

Very friendly staff. On checking in was offered choice of floors. Bedroom was very spacious. Bar area welcoming.

Dear Ms H., We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to invite you to share your experience also on our TripAdvisor page (https://www.tripadvisor.co.uk/Hotel_Review-g186220-d628111-Reviews-Mercure_Bristol_Holland_House_Hotel_Spa-Bristol_England.html) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Tarabella Front Office Manager

Stayed in a family room with children

Customer review rating 4.1/5

Alice Families - 22/04/2019 AccorHotels certified review

Stay was good, pool and breakfast good! Rooms are nice but cleaning could be a bit better (phones and skirting etc) parking is £15 a night which i think should come with cost of room as that was an extra £30 just to park my car as couldn’t use cheaper one round corner as drug addict central. Waitresses in the mornings were very lovely and pleasant.

Dear Mrs C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Alessandro Tarabella Front Office Manager

Excellent stay

Customer review rating 4.1/5

Helen Couples - 22/04/2019 AccorHotels certified review

Staff friendly, clean room

Dear Ms G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I would like to invite you to share your experience also on our TripAdvisor page (https://www.tripadvisor.co.uk/Hotel_Review-g186220-d628111-Reviews-Mercure_Bristol_Holland_House_Hotel_Spa-Bristol_England.html) We hope to see you again very soon. Kind Regards, Alessandro Tarabella Front Office Manager

Very good value for money and a pay and display car park is right behind the hotel.

Customer review rating 4.1/5

Robert D. Families - 22/04/2019 AccorHotels certified review

Everything was great, clean hotel, nice breakfast and small pool which my 4 year old enjoyed

Dear Mr D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I would like to invite you to share your experience also on our TripAdvisor page (https://www.tripadvisor.co.uk/Hotel_Review-g186220-d628111-Reviews-Mercure_Bristol_Holland_House_Hotel_Spa-Bristol_England.html) I hope to welcome you back in the near future to the Mercure Bristol Holland House Hotel and Spa. Kind Regards, Alessandro Tarabella Front Office Manager

Comfortable stay and good location

Customer review rating 4.1/5

Lara Families - 22/04/2019 AccorHotels certified review

We stayed here as a family for two night while exploring Bristol . The beds where comfortable . The pool was a little dingy and changing rooms could do with a little updating.

Dear Ms R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Alessandro Tarabella Front Office Manager

Good but things need improving

Customer review rating 4.1/5

X Couples - 22/04/2019 AccorHotels certified review

Bedroom and bathroom were lovely! Loved the bath. Duvet needed to be thicker as me and my partner were cold in the night, and my partner is never cold. Swimming pool was also very cold, a few people within the pool said how cold it was also. Dissapointed there wasn’t a (spa) as such with juccuzi steam room and sauna, most hotels accommodate for that now. So was a bit of a disappointment when we arrived.

Dear Ms S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Alessandro Tarabella Front Office Manager

Mr

Customer review rating 4.1/5

James P. Couples - 21/04/2019 AccorHotels certified review

Very happy with stay, breakfast very good, location very good, only complaint was car parking charges, I think you should inform clients that there is a charge for overnight parking.

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Our website mentions that our car park is chargeable, as well as other websites. I hope to welcome you back to the Mercure Bristol Holland House Hotel and Spa in the near future. Kind Regards, Alessandro Tarabella Front Office Manager

Excellent

Customer review rating 4.1/5

Vicki &. S. C. Friends - 21/04/2019 AccorHotels certified review

We stayed for 2 nights .. primarily to visit the SS Great Britain. Our room was lovely, very spacious and very clean. We were on the 4th floor, with a view of the beautiful church opposite. Breakfast was excellent with plenty of choice. Staff were courteous, friendly and professional. The hotel is within easy walking distance of the old town, and about 20 minutes walk from the SS Great Britain. There are plenty of good places to eat, within easy walking distance. We loved our visit.

Dear Mrs C., We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to invite you to share your experience also on our TripAdvisor page (https://www.tripadvisor.co.uk/Hotel_Review-g186220-d628111-Reviews-Mercure_Bristol_Holland_House_Hotel_Spa-Bristol_England.html) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Tarabella Front Office Manager
Customer review rating 4.1/5

Anonymous Couples - 21/04/2019 AccorHotels certified review

Comfortable stay with friend staff and efficient check in and check out but parking g is a big problem and room decor is becoming a little dated

Dear Mr Y. Thank you for taking the time to share your feedback. The comments are most comprehensive and each point will be discussed with the Departmental Managers concerned. We hope to welcome you back to our hotel in the near future. Sincerely, Alessandro Tarabella Front Office Manager

Mr

Customer review rating 4.1/5

Kieron Business - 21/04/2019 AccorHotels certified review

Hotel was nice, good layout and pleasant room but due to noise by drunk guests this meant my sleep was disturbed.

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay, although your sleep was disturbed by drunk guests. We are very sorry to hear that, but I am sure that if reported to our Nights team, we would have acted swiftly in order to restore that quietness that we are committed to offer to our guests. I hope to welcome you back to the Mercure Holland House Hotel and Spa in the near future. Kind Regards, Alessandro Tarabella Front Office Manager

very good

Customer review rating 4.1/5

R S. Couples - 21/04/2019 AccorHotels certified review

As good as usual

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Alessandro Tarabella Front Office Manager

Mr.

Customer review rating 4.1/5

Jack M. Families - 20/04/2019 AccorHotels certified review

There were difficulties with the operation of the TV and, ultimately, one of your service people had to come and make some repairs. There were also some difficulties with the safe and a service person had to come. The maid service was less than satisfactory. Some rubbish was not emptied, and towels were not replenished one day. Ultimately, the problems were taken care of promptly, and that was a positive factor. BBC was not available on the TV, and front desk personnel said a number of other people also had problems with the television.

Nice room but frosty greetings

Customer review rating 4.1/5

Nicola H. Solo - 19/04/2019 AccorHotels certified review

The room was great can't complain about that at all, however, the welcome and assistance from your staff was very cool indeed. You're jot a cheap hotel, I expected to feel welcomed and greeted professionally and politely. I didn't.

Dear Ms H., Thank you for leaving a comment about your last stay. I will take note of your feedback and share it with the team in order to improve the welcoming that we provide to our guests. I hope you will give us another opportunity to better serve you in the future. Kind regards, Alessandro Tarabella Front Office Manager

A good place to stay.............

Customer review rating 4.1/5

David B. Couples - 19/04/2019 AccorHotels certified review

WWE stayed on a Saturday night . On arrival the car parks were full & had to wait until someone left to get a space. Sunday morning breakfast was bedlam having to queue to get our booking checked & then again had to wait for a table whilst here were unoccupied tables setup outside the actual dining area

Dear Mr B., Thank you for taking the time to write a review. I am pleased to see that you overall had a pleasant stay at our hotel. I have taken note of your comments in order to share them with the other Heads of Department. At weekends, the hotel tend to be very busy in terms of car parking availability and breakfast, but the whole team strive to offer a great customer service to all our guests. I hope to welcome you back in the near future to the Mercure Holland House Hotel and Spa. Kind regards, Alessandro Tarabella Front Office Manager

Malcolm

Customer review rating 4.1/5

Malcolm Solo - 18/04/2019 AccorHotels certified review

Excellent stay. Exactly what I expected from a Mercure Hotel, having stayed in their hotels in Edinburgh and Paris.

Dear Mr K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Alessandro Tarabella Front Office Manager

clean and convenient

Customer review rating 4.1/5

Emma Families - 18/04/2019 AccorHotels certified review

we stayed one night, the room was huge and clean. The bathroom a bit shabby with a huge crack in the shower tray and the toilet flush wouldn't work without a lot of effort

Dear Ms D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and taken note of your comments that have been shared with our Maintenance team. I hope to welcome you back to the Mercure Bristol Holland House Hotel and Spa. Kind Regards, Alessandro Tarabella Front Office Manager
Customer review rating 4.1/5

Johns Families - 16/04/2019 AccorHotels certified review

Apart from finding it hard to find somewhere to park, excellent

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Alessandro Tarabella Front Office Manager

Room

Customer review rating 4.1/5

Nicky Couples - 16/04/2019 AccorHotels certified review

We asked for a quiet room and that’s what we got.

Dear Ms C., Thank you for the great review of our hotel! I am glad to read that we fulfill you request. I hope to welcome you back soon at the Mercure Bristol Holland House Hotel and Spa. Kind Regards, Alessandro Tarabella Front Office Manager
Customer review rating 4.1/5

Charlie K. Couples - 16/04/2019 AccorHotels certified review

Great one night stay! Room was ready early and everything was great. Had the privilege room and all the extras were really good. The room was spotless and the staff were all friendly. Would recommend and definitely would stay again

Dear Ms k., We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also would like to invite you to share your experience on our TripAdvisor page (https://www.tripadvisor.co.uk/Hotel_Review-g186220-d628111-Reviews-Mercure_Bristol_Holland_House_Hotel_Spa-Bristol_England.html) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Tarabella Front Office Manager
Customer review rating 4.1/5

Anonymous Business - 16/04/2019 AccorHotels certified review

My only negative point is that I was woken at 2.45am by drunk, extremely loud and inconsiderate people, having a conversation outside my room, in the corridor. I could still hear them when they returned to their room (which I assume was either next to, or close to, mine). As I was attending a course the next day, I really didn't appreciate the disturbance. Not that I would have in any other circumstances to be honest. I realise that this inconsiderate behaviour is out of the control of the hotel staff, but it did unfortunately affect my stay and I am hesitant to stay again because of this. Otherwise, everything was very good and I have no other complaints.

Dear Ms H. Thank you for the great review of our hotel! We are glad that you overall enjoyed the stay, although the noise disturbance in the middle of the night. Our Reception team is 24 hours available and I am sure that if notified, we would acted in order to restore the quietness that all the guests expect to find in any hotel. I hope you will give us the opportunity to better serve you in the future. Kind regards, Alessandro Tarabella Front Office Manager
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