Hotel - Mercure Bristol Holland House Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Bristol Holland House Hotel & Spa

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4.0/5 2,867 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Bike rack facilities


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 275 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 50 family rooms
  • 16 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 7,928 reviews

Our guest reviews for Mercure Bristol Holland House Hotel & Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,867 reviews
AccorHotels certified review
Gavin S. Business - 19/06/2018
« A very pleasant hotel with great staff however the room was very hot »

Excellent staff and check in very helpful Good food Nice bar and restaurant area Well furnished rooms The room was very hot and the air conditioning did not seem to work

AccorHotels certified review
G S. Families - 19/06/2018
« Pretty good but room for improvement »

Some of the deco was a bit modern for me, e.g. the hanging cable for the light, “naff” bedside tables, but that is just taste I guess. No plug sockets near the desk/dressing table?? For laptop, kettle,chargers etc. Free water and drinks in fridge was good. Packet of biscuits mysteriously went missing from room, didn’t think I had to put the in the safe!

AccorHotels certified review
Toni Couples - 19/06/2018
« Good stay »

Room was nice and clean. Bed was comfortable. Location was nice and central for us. Paid upgrade for Privilege room - the extra provided - drinks and toiletries were not worth the extra money. Only 1 pack of biscuits too!!

AccorHotels certified review
L W. Business - 18/06/2018
« ok stay »

good, staff helpful, food enjoyable. Pity when you stay regularly coach parties tend to get priority.

AccorHotels certified review
Sffghh Business - 18/06/2018
« R »

Never stayed sick of emails ghhfrom you

AccorHotels certified review
Carmel Business - 18/06/2018
« Excellent »

Really helpful and friendly staff, very good breakfast and pleasant surroundings.

AccorHotels certified review
Kevin C. Couples - 17/06/2018
« We were expecting more for the price of the room. »

Our room was clean, however, when we arrived there were mugs and bottles left out side other rooms. We figured this would be collected by staff. They were still there the followinging day, and into the evening. We prepaid for breakfast, but this was still expensive. There are cheaper, and better quality food outlets closer. Our room was clean and tidy though, bed was comfy.

AccorHotels certified review
Anonymous Couples - 17/06/2018
« Good facilities and room »

Good meal from the bar menu bar staff extremely polite. Rooms clean and spacious good bathroom suite, modern and clean.

AccorHotels certified review
John Couples - 17/06/2018
« Great »

Great staff, comfortable rooms.

AccorHotels certified review
Anonymous Business - 17/06/2018
« A good nights sleep »

Convenient location, satisfactory accommodation.

AccorHotels certified review
Iain Business - 15/06/2018
« OK stay but question the benefit of privilege rooms »

The privilege rooms are sold as an upgrade but mine was on the ground floor at the front of the hotel so affected by all the passing traffic. The upgraded coffee machine was good but a very limited range of pods. Although it didn't affect me there was no mention of the newspaper to be provided as part of the fee. All in all while my stay was comfortable I struggle to see the benefit of the additional cost of the privilege room. Oh, and the access card for the gym didn't work so I had to be let in by people already in there.

AccorHotels certified review
Mark D. Business - 15/06/2018
« Very hot rooms! »

As usual my stay was generally good. The only downside was the lack of air conditioning at the hotel in the rooms. Reception area and dining room are lovely and cool in warm weather but the rooms on 11/12th June 2018 were almost unbearable. The 'air-con' is really just a big fan that blows warm air around. When I asked how to make the room cooler I was told after 30-40 minutes the air-con would kick in but this did not happen. I managed to get a fan from reception that I could place next to the bed but I don't understand why the temperature in the rooms cannot be controlled like downstairs.

AccorHotels certified review
Alice O. Solo - 14/06/2018
« Extremely good hotel »

I was upgraded for free to quiet area with river view. Staff very friendly. Booked a getaway 2 night break with evening meal on first night. The food was superb.

AccorHotels certified review
Maths O. Solo - 14/06/2018
« Extremely hot rooms »

I was given another room, and that was a little cooler, the staff were very friendly, and other than the room, I could not fault it

AccorHotels certified review
Chloe Couples - 13/06/2018
« Nice night away »

We stayed as an package with the spa, our evening meal we had that was perfect nice choice of food and the deal was really good!! They only thing that let it down for us was the swimming pool!

AccorHotels certified review
Richard K. Couples - 13/06/2018
« Hot and cross »

Marred by temperatures across hotel and a grumpy Fatima on reception.

AccorHotels certified review
Tony M. Business - 13/06/2018
« lovely hotel ,well situated »

Quick check in. Nicely decorated. Easy access to city centre

AccorHotels certified review
Anonymous Friends - 12/06/2018
« Celebrating 40 th birthday »

Smooth check in, friendly staff, excellent atmosphere, accommodated a large party. And allowed us to mingle, celebrate in the lobby...

AccorHotels certified review
Anonymous Families - 12/06/2018
« Enjoyable! »

This isn't the first time we've stayed & we have yet to be disappointed. The only down of our most recent stay was several fire alarms on the first night that scared my children. Obviously this couldn't be helped!

AccorHotels certified review
Graham S. Business - 12/06/2018
« Wonderful »

A very professional level of service

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