Hotel - ibis Styles Kingsgate
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Ibis Styles Hotel

ibis Styles Kingsgate Hotel

131 King Street 
3000  MELBOURNE
AUSTRALIA

1,343 reviews
TripAdvisor Rating Based on 1,343 reviews
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Check-in from 13h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • MELBOURNE TULLAMARINE
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • MELBOURNE TULLAMARINE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)
  • Currency exchange

Catering

  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 171 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 21 family rooms
  • 6 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • WIFI in your room
    • Iron in room
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Styles Kingsgate

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 1,343 reviews
TripAdvisor review
Solo travel - 06/07/2017
« bang for buck »

great hotel,reasonably priced. Staff always available and willing to help. Different types of rooms available. This time i stayed in a refurbished superior room, worth the price. modern chic and very nice.

TripAdvisor review
Friends getaway - 22/06/2017
« No sleep »

Very poor beds, they were too short and very hard and supplied with very ordinary pillows! Also found it weird that being in Melbourne they had the rugby league foxtel channel but not the afl channel...pretty poor form in my books!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ronaldrp2137CQ, Thank you very much for your review. We do have longer bed option in our hotel. Simply contact our 24 hours reception to see if we have those available (a small charges apply). We do have the same pillows for every room. But we are going to the room you stayed in to see if the pillows getting old. In Melbourne we do have free Channel 7 for AFL. But no channel for rugby. To satisfy our guests, that is why we got the foxtel rugby channels for our guests. Simply contact our front office staffs, they will try their best to assist you. Sincerely, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Couples - 14/06/2017
« Could not get a night of peace and quiet and some sleep »

During both evening the neighbouring rooms were used by guest to organise loud and terrible parties. On the second night the party went on till 4AM when I finally called reception. At least 20 people were in the room when I knocked. They used the public toilets in the first level and left them as a complete disgrace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimir E, Thank you for your comment. We are sorry for the issue you happened to. As in our hotel policy, strickly we do not allow any sort of parties, especially during the night time. So if you happened to any sort of the issue in the beginning, we recommend you to call our 24 hours reception, we will try our best to solve the problem for you. Regards, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Q4517GZwilliamn Family - 22/05/2017
« Not for us »

Advert mentioned parking, but it is not on site and taking luggage about 300m is not what we wanted. Otherwise great location, good food nearby and good value. Staff were friendly and helpful, good if you don't mind no on site parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Q4517GZwilliamn, Thank you for your review for mentioning you liked our location and good value. So did our staff. We do have parking offered from our hotel. It is off-site parking which is 5 minutes walking distance from our hotel. If you do not want to drag your stuff, we recommend you to leave your stuff with our reception first, and then go park your car. Regards, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Business - 27/03/2017
« Not Great Experience »

This trip the room was re-furbished but had lot of hassels with opening the door with that new lock. Key always used to get deactivated. Had to go down all the way and again get someone. This happened 4 time in 3 days... Also, rooms next door and front were getting renovated so was really different atmosphere with new paints and wood dust.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 881ashishd, Thank you for your comment. As our new rooms have new door lock system, so we have to cut your keys separately. But sometimes the keys might be deactivated due to been left near to a mobile phone, credit card or other electronic devices. Simply keep the key inside the key wallet we give you would be fine. Sincerely, ibis Styles Kingsgate Hotel Management team

TripAdvisor review
Business - 19/03/2017
« Good basic hotel in the right position »

The hotel is a good basic hotel right near the southern Cross train station. This makes journey's t the suburbs and to the country areas simple, using this hotel as a base. Staff we very efficient and good. Pleanty of places to eat nearby also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam B, Thank you so much for this lovely comment. We are glad to hear that your liked our location which is near the Southern Cross Station and nearby restaurants. It is very nice to see that our staff could provide you efficient and helpful information during your stay as well. Thank you for choosing ibis hotel. Sincerely, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Family - 18/11/2016
« a pleasant stay »

good location, close to everything, the staff was very friendly and let us check in a bit early, overall it was a pleasant stay. there was renovation work in the hotel, and we were in a room right next to the construction site, but there wasn't much noise at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gene_Zed, Thank you for your lovely review. We are glad to hear that you enjoyed most of your time in our hotel. In the future, we will try our best to allocate a room far away from the renovation area. Regards, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Couples - 03/11/2016
« Ibis Styles Kingsgate Melbourne »

The hotel is located pretty close to the train station Southern Cross and the trams that run free of charge in the city. The rooms and the interior are however rather dark (no window) and not what you expect from Accor Group/Ibis chain.

TripAdvisor review
Adam B Business - 18/10/2016
« Good basic Hotel with close access to trains »

Good basic hotel right in the middle of Melbourne. Close to southern Cross train station which is really handy to get to anywhere in Melbourne or even intrastate trains. Got an upgraded room which made things much more comfortable than most. Could not fault staff at any stage.

TripAdvisor review
Business - 15/10/2016
« Sad in the City »

I was kept awake until 3am by loud dance music and the room was so cold that I kept the heater on all night. I'd noticed white chalky dust on the carpet outside my room but it wasn't until I was leaving at 7.30 the next morning that I saw why - and this was probably the cause of all the issues: the rooms surrounding mine were gutted with huge holes in the walls where the windows should have been! The workmen were in early and had the doors open as I walked past in disbelief. Nice girl on reception looked puzzled and disbelieving when I complained so maybe an excellent drama school hire

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jem392, Thank you for your review. We are sorry that you did not enjoy your experience in our hotel. Our renovation will definitely reinforce the sound proof system when they are doing the windows. About the construction dust, we will keep an eye on them to minimize this issue. Thank you for choosing ibis hotel. Sincerely, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Solo travel - 10/07/2016
« Ibis Kingsgate July 2016 »

This hotel ideally located near Southern Cross Station. Tram stop was close and many restaurants were in the proximity area. The room was adequate for tourist traveler. The pillow required improvement as it was a bit hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kunjaya W, Thank you so much for taking your time to leave your comment in our hotel. We are glad to hear that you found our location was very convenient during your stay in Melbourne. About the pillows, we will double check in your room as most of our pillows have been changed to new ones, the quality is better than our old ones. Thank you again for choosing ibis hotel. Regards, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Business - 25/06/2016
« Melbourne Central »

Ibis Styles Kingsgate is conveniently located 5 minutes from Southern Cross Station. perfect for a business night or two or a weekend away. Budget good sized rooms with excellent staff. Close to restaurants & bars & across to the Casono etc My go to value hotel in Melbourne. .

TripAdvisor review
nathos71 Business - 18/06/2016
« Business v Pleasure »

Hassle free check-in / check-out; clean & tidy room; central location; short stroll or tram to nearby bars & restaurants; ideal budget stay for a short business or personal trip. I'd stay here again for sure

TripAdvisor review
Couples - 15/05/2016
« Suitably modest budget city accommodation. »

The Ibis Styles Kingsgate Hotel , with breakfast, was more than adequate for our one night stay. We found it to be clean and comfortable, at a modest price, and well located for many city attractions!

TripAdvisor review
arb300 Family - 28/04/2016
« Excellent service and location »

Staff were friendly and helpful. We arrived early in the morning to request a place to leave our bags and we were able to check in to our room which was fantastic. One of the days we were there was a public holiday and reception staff were very informative as to what was open and when, particularly in regards to our needs for family oriented activities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear arb300, Thank you so much for your lovely review. We are so delightful to hear that you had a wonderful stay in our hotel. We are glad to see that our staff gave you some helpful information during your stay. We will keep doing the way we did before and improve ourselves in the meantime. Kind regards, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Family - 21/02/2016
« Terrible »

At $250 per night the Ibis Styles Kingsgate Hotel was aa enormous disappointment. Room filthy, standard of appointments well below expectations for the price, bad smell in fridge, windows filthy on outside, poor bedding. Very basis dining facility

Our hotel has responded to the review
Our hotel has responded to the review

Dear hallenroad, Thank you for your feedback. We understand that your experience did not match your expectation. Please allow me to express our sincerely apology. We can guarantee that the $250 rate is not our everyday rate. I believe you came on a very busy period so that you would have this high rate. As sometimes hotels sell location more than accommodation. If you are looking for better quality like 4-star or 5-star hotels, I recommend you to go with our other Accor hotels like Pullman, Novotel, Sofitel or others. Thank you again for choosing ibis hotel. Kind regards, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Family - 16/02/2016
« Melbourne Tattoo »

As I am an Accor member, I once again decided to stay at one of their hotels for the Melbourne Tattoo, and chose the Kingsgate as it was close to the venue. The staff at the front desk were friendly and check in was done with a minimum of fuss, and when we arrived at the room, it was compact, clean and welcoming. Breakfast (included in the cost) was plentiful and I would not hesitate to stay in the hotel in the future.

TripAdvisor review
Samantha L Business - 14/02/2016
« Unacceptable »

I couldn't believe the price I paid for this place! I realise you are currently upgrading the hotel but what was presented to me was worth around $10 compared to the $189 I paid. This is more than the ATO's travel allowance I'm allowed to claim!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha L, Thank you for your review. As for the special event dates or busy weekends, our hotel sell location more than the hotel rooms. But we could guarantee that the $189 is not our everyday rate. We recommend you to avoid these special days to receive the cheapest option from our hotel. Thank you again for choosing ibis Hotel. Sincerely, ibis Styles Kingsgate Hotel Team

TripAdvisor review
Business - 23/01/2016
« Basic accommodation with easy access to city and transport »

Close walking distance to CBD, Southern Cross Station and SkyBus - good location but very basic accommodation, good for a commercial traveler for a brief stay but not really for leisure and family. Could be affordable but I paid a premium during the Australian Open, the Ibis at Little Burke Street is a far better proposition fs on equal rate!

TripAdvisor review
Solo travel - 19/12/2015
« Budget accomodation at it best. »

Affordable mid week accomodation. No frills roo s. Clean bathrooms and comfy beds. What more do you need? 24hour reception. Extremely close to Southern Cross Startion, tram stops and everything the CBD has to offer. We regularlying stay here for overnight trips to the city. Thanks fo3 your professionalism and hospitality.

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