Hotel - ibis Styles Kingsgate
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Kingsgate Hotel

3.0/5 1,484 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • MELBOURNE TULLAMARINE
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Please note ibis Styles Kingsgate is currently going through renovation works. The works will take place Monday - Sunday from 08:00 until 18:00. You may experience minor disturbances. All hotel facilities will operate as per normal.

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 171 rooms
  • 100% non-smoking hotel
  • 21 family rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings
3.8/5 AccorHotels Rating 2,670 reviews

Our guest reviews for ibis Styles Kingsgate

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 1,484 reviews
Peter K. Couples - 08/11/2018 AccorHotels certified review
« Value For Money »

We had a need for a short stay in the Stadium area and tried the Ibis Styles Kingsgate for the first time. Found it a great location that perfectly suited our needs. A very comfortable room if very basic. Will certainly use again.

Jack Business - 06/11/2018 AccorHotels certified review
« Good location but outdated facilities »

Had a single night stay in a standard room with a double bed. I was in one of the old rooms and there was a constant noise and the facilities were quite dated but clean. The hotel is in a good location which makes up for its lack of facilities. Breakfast was a good experience and good value for money.

Dhruba Families - 06/11/2018 AccorHotels certified review
« Very good. »

It was very lovely.------'--------------------

Sam Business - 29/10/2018 AccorHotels certified review
« As per the website »

Was after a cheapish centrally located room (close to the CBD and Southern Cross). Fitted the bill perfectly.

Anonymous Business - 20/10/2018 AccorHotels certified review
« perfect position for me and my work that week. »

I was on my own and will stay again if I had the same course to do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim H., Thank you for taking the time to share with us about your recent stay. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Sincerely, Management Team

Marcus W. Business - 18/10/2018 AccorHotels certified review
« Was exactly what I was looking for. »

Good that the accommodation was in the CBD and that it had wifi available. The only issue I had was that I could hear people walking around at night but this was not too much of an issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus W., Thank you for your recent review. We are pleased to hear that you enjoyed your time with us and we hope to see you again soon. Sincerely, Management Team

Anthony Families - 17/10/2018 AccorHotels certified review
« I was very happy with the service and cleanliness of room and attentive staff »

Clearly 8/10 the staff were great and handy location to Southern Cross.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony C., Thank you for taking the time to write a review, it is great to hear that you enjoyed the location of our hotel and found the room to be very clean. We hope to welcome you again. Sincerely, Management Team

Business - 16/10/2018 TripAdvisor review
« Centrally located. »

The hotel is one the several good choices for accommodation if you are staying downtown Melbourne. Many attractions are within a walking distance, and the train station is right around the corner. You can't miss it."

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for choosing to stay with us recently. We are glad to read that you made the most of our convenient location and we look forward to your next visit. Sincerely, Management Team

Amba Business - 14/10/2018 AccorHotels certified review
« very good »

Closer to railway station and all public transport. Right in the middle of the city, closer to shopping centers. Friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amba, Thank you very much for your review and for your loyalty we appreciate the feedback and the custom. We look forward to welcoming you back on your next visit to Melbourne. Sincerely, Management Team

Anonymous Business - 12/10/2018 AccorHotels certified review
« Disappointed »

For the price I paid there are better hotels around in Melbourne. The place looked very old, the room small. The Car Park was 10 minutes away by foot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elankeeran R., Thank you for your visit and taking the time to pass on the feedback regarding your stay. We strive to ensure all customers have a great experience at the hotel, however we sincerely apologise that it was not the case on this occasion. We have noted your concerns and wherever possible we will address them. Sincerely, Management Team

Couples - 12/10/2018 TripAdvisor review
« Nice low cost hotel near Southern Cross railway station »

I chose this hotel because of its low cost and close proximity to the Southern Cross station. Prior to my arrival I have read reviews about the poor conditions of the hotel and it being a rather old building. But I decided to go ahead as I trusted the Ibis Styles brand and also the Accor hotels management. And I was not disappointed at all. I was assigned a very comfortable room and given vouchers for complimentary coffee at the cafe as an Accor Hotels club member.The continental breakfast (cost A$1 per pax as I did the room reservation directly with the Accor hotels website) was a good spread and sufficient. I will definitely stay at this hotel in my next trip to Melbourne.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to tell us about your recent stay, we appreciate your support and feedback. Glad to read that you had a relaxing time and enjoyed the hotel services and hope we will see you again on your future visit to Melbourne. Sincerely, Management Team

Noel B. Families - 10/10/2018 AccorHotels certified review
« We got what we paid for »

The staff were friendly and helpful from check in to check out in the hotel. Our room was clean and the beds were comfortable as all Accor hotels. The only thing that needs improving is the cafe, the coffee was terrible made by the barista on our first morning there, and it took a long time to be made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noel B., Thank you for taking the time to complete our online survey following your recent stay at our hotel, we do appreciate it. Pleasing to read that you found the room clean and comfortable and the staff friendly and welcoming. We are sorry that you did not find the coffee to your liking. Our team is constantly working hard to ensure we provide excellence in service and it is only through your feedback that we can monitor where we need further improvement. Please rest assured that we will use this as an opportunity to learn, grow and improve. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Management Team

James Solo - 10/10/2018 AccorHotels certified review
« Highly satisfactory »

The staff were all very pleasant, happily storing my bag while I went off to have lunch with a friend prior to check-in. The hotel is very old and a bit shabby, but everything was fine. I was supposed to have an un-refurbished room but it seemed to me that it had been done up in the not-too-distant past. The room was a good size and had everything you could expect. The appliances and fittings were all new and the bathroom was in excellent condition. The room also had two windows that you could open which is great if you want fresh air. When I booked I had the option of paying an extra dollar for the continental breakfast. It was excellent value for $1, but I wouldn't pay much more than that. This is a great option for a reasonably priced hotel room in the middle of Melbourne. It is a particularly excellent location if you want to be close to Southern Cross station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James M., Thank you for your thoughts and comments on your recent stay. We are very pleased to hear you have enjoyed your stay with us, and the service received from our staff. Thank you again for bringing your experience to our attention and we look forward to welcoming you back soon. Sincerely, Management Team

Gavan H. Couples - 09/10/2018 AccorHotels certified review
« Room size extremely small nowhere to put suitcases »

Friendly staff just disappointed in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavan H., Thank you for taking the time to provide this valuable feedback after your stay with us, we really do appreciate it. Please accept our apologies if the room was not up to your expectations. Our hotel encompasses a range of different room types that vary in configuration, size and space and if availability allows we are happy to discuss the option of a room move with you so that we can find a bigger room which is more to your liking. Thank you again for sharing your concerns and we hope you give us the opportunity to better serve you in the near future. Sincerely, Management Team

Solo travel - 08/10/2018 TripAdvisor review
« Great staff, terrific value and excellent location »

I recently stayed in one of the superior single rooms for 4 nights. The room is well-proportioned and has every convenience one could possibly want. The staff were extremely helpful when I needed directions to get to a particular shop in a suburb with which I am unfamiliar. They pointed out the right tram to take and where to go from there. My room was always well serviced with fresh towels and breakfast here is always a delight.Finally the location is fabulous with its proximity to Southern Cross station and the Skybus to the airport. It is also in the free tram zone. I do not think that better value can be found for a stay in Melbourne.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you kindly for taking the time to reach out with positive feedback and great rating following your recent stay at the Ibis Styles Kingsgate. We are glad to hear that you enjoyed your stay with us and found our location perfect for all your needs. Thank you again for sharing your experience and we look forward to seeing you again on your future visit to Melbourne. Sincerely, Management Team

Dan Business - 05/10/2018 AccorHotels certified review
« Won't stay here again »

Not an enjoyable experience. The hotel was dated and dirty, the hallways dark and dingy, the place smelt of stale moisture, the view outside was horrendous. It felt like a glorified back packers and yet, I've stayed in back packers more pleasant. This was not fit for a business trip. If i was here longer than a single night, I would have checked out and found another hotel. Admittedly my room appeared clean until I turned by the bedspread and found someone's hair under the covers. I have notified my company and will be blacklisting this hotel for future business trips for all employees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for your feedback regarding your stay with us. May we first express our sincere apologies for the unfortunate circumstances, which marred what should have been a pleasant and memorable experience. We have addressed the room and housekeeping issues with our Housekeeping Manager who will follow up the matter and reiterate the importance of attention to detail in respect to our service & quality. Please rest assured that we will use this as an opportunity to learn, grow and improve. Sincerely, Management Team

Michael Families - 03/10/2018 AccorHotels certified review
« A great Central location »

It was a great place to stay, Centrally in Melbourne within easy walking distance from Rail and Trams, a provided us with a central hub to stay located for our brief time in the City.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you kindly for your review and rating following your recent stay, we do appreciate it. We are glad to hear our location worked out well for you and we look forward to your next visit. Sincerely, Management Team

Paul B. Business - 27/09/2018 AccorHotels certified review
« Very tired and very cramped room »

Hotel was remarkably tired, grubby and unappealing. Room was exceptionally small. I don't think I was offered an upgrade. Passageways are most unappealing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to complete our online survey following your recent stay. We are very sorry to hear that your experience with us did not meet your expectations; please allow us to express our sincerest apologies. Our new rooms do vary in configuration, size and space. Perhaps one of our large room types would suit you better next time. We once again thank you for your comments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

Bbe Business - 27/09/2018 AccorHotels certified review
« Quiet and comfortable »

Working up on Bourke St the location was very good. Refurbished room was quiet and comfortable. Breakfast (cooked) was spot on just cook the toast a bit longer.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to tell us about your recent stay. Glad to read that you had a relaxing time and enjoyed the hotel services and our breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Alice F. Business - 27/09/2018 AccorHotels certified review
« Totally satisfying »

Arriving after a 2 hr train journey at 9pm I was delighted to find a small but very well appointed room waiting for me. Upon further inspection after turning on the lights I found a gorgeous, spacious bathroom with new facilities. The firm bed was welcomed while I chilled out on it watching a bit of telly. The hot cuppa I made was a relief as I laid back & took time to "breathe!" A lot of work has been done to make what is obviously an older property a comfortable and affordable spot in the CBD of Melbourne. I thoroughly enjoyed my child free time while completing 3 days Induction for Yooralla. I will be recommending your property whenever I have the opportunity. Breakfast was wonderful too, clean, tidy & tasty! After having been long term unemployed, a full breakfast 3 mornings in a row was like winning Lotto for me. I thank you & Yooralla for spoiling me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice, Thank you very much for your kind words regarding your recent stay at Ibis Styles Kingsgate. Glad to read that you had a relaxing time and enjoyed the hotel services and our breakfast. It is very pleasing to read our guests are well looked after and we hope to welcome you back again soon. Sincerely, Management Team

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