Hotel - ibis Styles Kingsgate
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Kingsgate Hotel

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3.0/5 1,432 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)


  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 171 rooms
  • 100% non-smoking hotel
  • 21 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • WiFi in your room
    • Iron in room
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings
3.8/5 AccorHotels Rating Based on 2,533 reviews

Our guest reviews for ibis Styles Kingsgate

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 1,432 reviews
AccorHotels certified review
Effie T. Friends - 16/04/2018

Ok... good service from the reception..

AccorHotels certified review
Anonymous Solo - 14/04/2018
« Average »

Very noisy and very average room. Its the old story. What you pay for is what you get.

AccorHotels certified review
Elsa F. Friends - 14/04/2018
« Value for money »

Initially we were placed in a room as we were early, we weren't totally happy with the initial room but after I had mentioned how we felt the staff quickly offered the initial room designated for our stay which was freshly renovated. So overall experience was great and the staff were very accommodating.

AccorHotels certified review
Deborah Friends - 12/04/2018
« All Good But for the Consistently Cold Showers »

The family room was quite adequate and comfortable. Breakfast was fine and it was definitely good value for money. The staff were polite especially the young man on the desk Sunday afternoon who helped us all with our luggage. Great location near station and tram. We stayed four nights and there was not a morning when at least one of us, if not all of us, had a cold shower. This is not really acceptable. Also, one of the single beds had a spring that kept sticking into one of the ladies.

AccorHotels certified review
Anonymous Solo - 10/04/2018
« Good »

Ron was comfy but fridge was loud. Doors banged slot, had very noisy neighbors

AccorHotels certified review
M.naseer K. Families - 10/04/2018
« mr »

it was lovly and unforrgetable experience ' room are good and clean and staff are excelent

AccorHotels certified review
J V. Couples - 09/04/2018
« Welcoming, clean room and friendly staff »

Highly satisfactory.

AccorHotels certified review
Matthew T. Families - 03/04/2018
« Did not live up to expectation. »

On arrival we were told that we had been upgraded to their newly refurbished family rooms, which I was impressed with until I walked in the room, the picture online which I used as reference when booking was lovely and 10 times better than the drab unwelcoming room we walked into. The beds were very comfortable but the room was no appealing with paint on the floor around the place where walls and archs etc had been painted. We had issues with the hot water, which someone did come up about and then there was suddenly hot water, when before it was cold even with the shower and vanity hot taps on. I was told if it isn't hot put both the taps on full for about 30 secs and then it should come hot, sometimes this worked and sometimes it didn't. In the end my eldest child had a half warm shower once and youngest child only got cold water then 20 mins later it was hot again. My wife and I didn't even have a shower as it was to much hassel and were NOT happy to put up with a cold shower. The tea and coffee supplies were not checked during our stay and we had to go down to the reception to ask for some more milk and tea. We have stayed at IBIS hotels previously and been very happy which is why I was happy to book with another, unfortunately this hotel did not meet expectation and we would not stay here again nor recomend it.

AccorHotels certified review
Lou D. Business - 02/04/2018

shower screen seal was not working. Otherwise all good.

AccorHotels certified review
Roslyn D. Couples - 30/03/2018
« Very Good »

Plenty of good lighting which alot of hotels do not have, bed comfortable. Room very clean

TripAdvisor review
Business - 25/03/2018
« Nice and quiet hotel in the heart of the city »

Was pleasantly surprised to have a such a cozy hotel in the heart of the city. Its good value for money. Very conveniently located with plenty to things to do and see. Breakfast warm menu service was slow though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indbh, Thank you for your review and great rating of your recent stay at Ibis Styles Kingsgate. Glad to read that you had an enjoyable experience and that our location was perfect for your accommodation needs. Our staff are friendly, diligent and helpful but there are some occasions when the hotel is busy where service can be a bit slow. This doesn’t happen often and we are very sorry. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Styles Kingsgate Hotel Team

AccorHotels certified review
Budisantoso Couples - 22/03/2018
« Hotel with a perfect location and great staff »

We stayed for 1 night in this hotel. The hotel room and establishment itself is not fancy or luxurious. In addition, the hotel is in the process of renovation/ refurbishing the rooms. However, the hospitality of the staffs and the location of the hotel, are perfect and great. We do enjoy our stay in the hotel. The room is simple and pretty basic, but our room is well maintained, clean, and have a comfortable bed and pillow. We do recommend this hotel. A hotel with basic and simple facility, professional service, and great location

AccorHotels certified review
Linda Friends - 21/03/2018
« Convenient and clean »

The hotel is situated in an easy to get to location with shops and public transport very close.

AccorHotels certified review
Anonymous Friends - 21/03/2018
« Amenities are run down and room is very cramped »

- The toilet door cannot open fully but blocked but the wash basin. - Require to walk up and down a flight of steps. This is difficult for visitors and staff due to med to haul heavy luggage. - continental breakfast was not palatable eg porridge was not properly cooked (too watery), bread was hard. - reception was fast and efficient.

AccorHotels certified review
Dale E. Couples - 20/03/2018
« It was good apart from the noise of the heating just out side the window »

It was good apart from the noise of the heating just out side the window. Check in and out was quick and easy staff were helpful.

AccorHotels certified review
Jamie-francis S. Business - 18/03/2018
« excelled customer service »

I had an amazing customer service experience. The guys at reception excelled and surpassed my expectations. Making this stay more pleasant.

AccorHotels certified review
Anonymous Families - 18/03/2018
« Happy to live in here »

Easy to access, staff are nice, helpful and efficient. It is located near the shopping area and bus terminal.

AccorHotels certified review
Amy Business - 14/03/2018
« Cold showers, very small room, paper thin walls »

Overall experience was average - of the 3 showers I had 2 were freezing cold the other managed to get warm for all of a few minutes before turning cold again. Room was tidy but very small and shoddy paint job. Also walls are paper thin - could hear every time someone entered or left a room and talking from the rooms around me was very loud.

AccorHotels certified review
Sarah Families - 13/03/2018
« Horrible »

it was a horrible experience, the room was nothing like pictured. the room was dirty the shower was mouldy and the shower door fell off!!!! we asked for a refund and got offered a free breakfast no thanks!!! after the shower was supposedly fixed we returned to check it out and it completely fell off into the shower!! we were then changed into a newer room on level two which was a much better room but this happened at 11pm at night!!! very disappointing and will never be back

AccorHotels certified review
Supachat L. Friends - 12/03/2018
« Good »

The room was big, The staffs are helpful with checking-in and help us with storing the luggage before going to an airport

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