Hotel - Grand Mercure Shanghai Hongqiao
section.presentation.hotel.accorhotels
Grand Mercure Hotel

Grand Mercure Shanghai Hongqiao

369 Xian Xia Road 
200336  SHANGHAI
CHINA

752 reviews
TripAdvisor Rating Based on 752 reviews
See rates
Best price guarantee
From
From 429.00 CNY Non member rate
From 429.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Fitness centre
  • Massage
  • Babysitting on request
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 361 rooms
  • 100% non-smoking hotel
  • 43 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Computer
    • Fax machine
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,821 reviews

Our guest reviews for Grand Mercure Shanghai Hongqiao

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 752 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
T. L. H. Business - 13/09/2017

Satisfactory

AccorHotels certified review
Anonymous Business - 11/09/2017
« Very good »

Very good

AccorHotels certified review
Anonymous Business - 15/08/2017
« nice stay »

free min bar, coffee machine, and nice breakfast.hotel service is really improving compared to last year. Very good feeling. thanks.

AccorHotels certified review
L. K. M. Couples - 04/08/2017
« No surprisep »

Overall, the stay is satisfactory. The buffet breakfast is excellent. The food of the evening cocktail is good but not enough varieties. The staff seems not know about the cocktail well as it takes several enquiries to show me the location of the cocktail.

AccorHotels certified review
Adm Business - 04/08/2017
« Good experience although with the price of the breakfast, I expect fresh orange Juice is already included. »

Nevetheless I missed important staff of the hotel like Thomas (french guy, working usually in the restaurant and Alejandro ), To be honest , usually the experience is much better with staff like them.. This time we were kinda dissapointed.

AccorHotels certified review
Danny Families - 30/07/2017
« prefect stay »

the room is big and nice

AccorHotels certified review
Andrea B. Friends - 29/07/2017
« Great Service »

We were upgraded to a suite. We called for service to thr room and it was done rather quick. There were some repairs goung on near the parking lot, so it was difficult to access the car at first. This was solved efficiently.

AccorHotels certified review
Thomas L. Business - 24/07/2017
« The staff are friendly, the room is good but the intenet connection is very poor and affected my office work. »

Good for the ambience, room standard bad for the internet connection and toilet shower tap.

AccorHotels certified review
Frank Business - 20/07/2017
« Wonderful »

It's a wonderful experience. I lived there for attending some conferences, didn't expect to enjoy the trip, but Grand Mercure did it for me, thanks!

AccorHotels certified review
鞠锐 Business - 18/07/2017
« good »

good

AccorHotels certified review
Masami M. Business - 26/06/2017
« My impression »

I could have much refreshement for stay in your hotel,so I could get excellent many results. Thank you for your hotel stafs gave me hospitality service, again.

AccorHotels certified review
W. T. H. Business - 23/06/2017
« Very satisfied with the service, environment and treatment during my stay. »

The front desk is efficient and helpful. The chambermaid is very polite and helpful. However, the lounge staff need to have more cheering face look and engage more conversation with guests.

AccorHotels certified review
Anonymous Solo - 23/06/2017
« Very much satisfied. »

Good location, good service and quality/price.

AccorHotels certified review
Roger J. S. Business - 21/06/2017
« Purchase manager »

Good room and friendly staff. Breakfast too expensive

AccorHotels certified review
Y. H. S. L. Business - 21/06/2017
« Good and definitely money's worth »

I am a business traveler and have always requested to stay at your hotel. Nothing fancy but all basic needs covered in a nice and satisfactory way

AccorHotels certified review
Anonymous Business - 19/06/2017
« No hot water on shiwer »

The room looked good but shower problem and interruption on internet ruined that first impression though guest service personnel was pleasant

AccorHotels certified review
Apirat P. Business - 05/06/2017
« Good service and located in the center of city »

Good service and private , Hotel located in the center of city , comfortable for transportation

AccorHotels certified review
Leo Business - 23/05/2017
« mr »

perfect as always

AccorHotels certified review
Anonymous Business - 23/05/2017
« New room with first wear and tare »

Hotel is improving with redoing the rooms. To be in the hotel during daytime is still not good as there is still contruction work, I guess now somewhere around floor 20. When is it finished? I have had a new room but especially the bathroom around the bathtub is not in good condition anymore, the seals of it are merky and dirty already. Japanese toilet is great and the waterpressure and temperature was fine this time, improved compared to last time. The security system in the lift does not work reliable enough.

AccorHotels certified review
Anonymous Friends - 07/05/2017

that was great outstanding people from GM to all employees

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 429.00 CNY Non member rate
From 429.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 1.4 km Hanting SH W. Zhongshan Rd
Hanting SH W. Zhongshan Rd
From
From 313.00 CNY Non member rate
From 313.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km Ji SH West Zhongshan Rd
Ji SH West Zhongshan Rd
From
From 370.00 CNY Non member rate
From 370.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.7 km Mercure Shanghai Royalton
Mercure Shanghai Royalton
From
From 341.34 CNY Non member rate
From 341.34 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.6 km ibis Shanghai Gubei
ibis Shanghai Gubei Hotel
From
From 275.00 CNY Non member rate
From 275.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SHANGHAI
See rates