Hotel - Grand Mercure Shanghai Hongqiao
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Shanghai Hongqiao

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4.0/5 770 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Breakfast
  • Fitness centre
  • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 361 rooms
  • 100% non-smoking hotel
  • 43 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Computer
    • Fax machine
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,006 reviews

Our guest reviews for Grand Mercure Shanghai Hongqiao

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 770 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Roger J. Business - 19/11/2017
« Purchase Manager »

Nice clean and good rooms. Breakfast good.

AccorHotels certified review
M. Business - 16/11/2017
« gently running water »

I stayed 2nd Times after renovated the room, always its gently running water in shower room. And need to wait long time to boil atound 5minits.

TripAdvisor review
L632QVjohnb Business - 16/11/2017
« Value for money near Hongqiao HSR and Airport »

Everything you need for an overnight in Shanghai before heading out into China - clean if unspectacular room, nice lounge downstairs for light dinner after international flight. Staff is very helpful. Neighborhood is classic Shanghai with tree-lined streets, plenty of boutique shopping in a mostly residential environment. 10 min walk from Metro station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tripadvisor user L6320Qjohnb, We sincerely appreciate you taking the time to send us your feedback. We are happy you enjoyed your stay and look forward to welcoming you back again. Grand Mercure Shanghai Hongqiao

AccorHotels certified review
D Business - 14/11/2017
« perfect stay with great welcome »

perfect stay with great welcome

TripAdvisor review
Business - 14/11/2017
« Nice location but needs update »

The hotel has a nice and convenient location but needs a bit of an update. Service is good, BF is very Chinese. Breakfast is chaotic and it is hard to get a clean table and plate. Staff is very service minded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tripadvisor user Mads H, We sincerely appreciate you taking the time to send us / provide us your feedback. We hope to have the pleasure to welcome you again Grand Mercure Shanghai Hongqiao

AccorHotels certified review
Amar Business - 06/11/2017
« Good Setup, clean, neat, quiet and refeshing »

It was good to stay back for couple of days in middle of Shanghai.

AccorHotels certified review
Mark L. Business - 04/11/2017
« Comfortable. »

Been staying there for the last 6 months whenever I am in Shanghai, so we can say I have gotten used to the place. Just like my second home. It will be even better if the wifi can be better/faster.

TripAdvisor review
Business - 29/10/2017
« Need to improve Internet »

We stayed at Hongqiao Grand Mercure for 5 nights, Executive Floor Suite with all the perks. However our bad internet connection made the stay difficult for us. Upon arrival, we have asked for help and staff tried to improve by adding a router, etc. and it took hours until we were told to change rooms, to a different floor. We moved to another floor, and the whole procedure started again, but in the end there was no improvement. We were not on Executive floor any more, hence losing part of the perks such as a good coffee machine... better amenities in the bathroom etc. We had already wasted half day so we gave up. We love the hotel, location, and bedding, The suite was very spacious and a good deal overall, but if you need good internet connection for business, I cannot recommend. I strongly recommend the management to take care of this situation. I had expected a better experience since we booked for the suite on Executive Floor which cost double the regular room.

AccorHotels certified review
Jocylin Business - 27/10/2017
« Excellent! »

Excellent hotel, comfortable and great.

AccorHotels certified review
L. K. H. Business - 24/10/2017
« So far so good »

Overall the room is OK, but don't like the automatic toilet and shower place is too narrow, for the food at resaurant seems not much option and taste just general.

AccorHotels certified review
Dennis Business - 24/10/2017
« Location is good and clean in general. »

It's is good place for eating and near to my office. The hotel is clean and quiet. The staff are nice and friendly.

AccorHotels certified review
L. S. F. Business - 19/10/2017
« Comfortable »

Facilities slightly old and found dirt marks in the shower room

AccorHotels certified review
K. J. Business - 28/09/2017
« Location »

The hotel is located along the big street, but the facade of that is not like hotel, so i could not find easily.

AccorHotels certified review
Anonymous Couples - 27/09/2017
« Great »

Everything is fine, except the the sewer in the shower room was blocked.

AccorHotels certified review
Pataraporn S. Business - 24/09/2017
« Excellence »

I like your room facility, I just need more bottle of water :)

AccorHotels certified review
Nick Business - 19/09/2017
« 異臭(下水臭?) »

I stayed at the hotel on Sep 14 and 16. The stay on Sep 14 was good but the room of Sep 16 was bad. It smelled......

AccorHotels certified review
T. L. H. Business - 13/09/2017

Satisfactory

AccorHotels certified review
Anonymous Business - 11/09/2017
« Very good »

Very good

AccorHotels certified review
Anonymous Business - 15/08/2017
« nice stay »

free min bar, coffee machine, and nice breakfast.hotel service is really improving compared to last year. Very good feeling. thanks.

AccorHotels certified review
L. K. M. Couples - 04/08/2017
« No surprisep »

Overall, the stay is satisfactory. The buffet breakfast is excellent. The food of the evening cocktail is good but not enough varieties. The staff seems not know about the cocktail well as it takes several enquiries to show me the location of the cocktail.

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