ibis Hamilton Tainui Hotel 3 stars

TripAdvisor rating 4.0/5 1,070 reviews
ibis Hamilton Tainui
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Room 1

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Hotel extras

  • Affordable 3.5 star accommodation

  • Riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTON INTL APT
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
  • Babysitting on request (Nearby)
Business services
  • 4 meeting room(s)

Hotel location

ibis Hamilton Tainui

18 Alma Street
3204
hamilton
new zealand

Tel: +6478599200

Fax: (+64)7/8599201

Contact email

Check-in from 14h00

Check out up to 11h00

  • GO BUS :   CBD

  • By plane

    HAMILTON INTL APT At 14.5km / 9.01 miles - Shuttle paying

GPS :-37.785736, 175.282974

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Standard 1 queen and 1 single bed

  • Max. number of persons: x3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Superior 1 king bed Riverside

  • Max. number of persons: x2
  • Area: From 18
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Superior 1 queen and 1 single bed Riverside

  • Max. number of persons: x3
  • Area: From 18
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

MyRoom by Hamilton: Glowing uptream, Mindfullness room, Running & Recovery to calm your senses

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our restaurants and bars

I-BISTRO

Type of cuisine: Healthy eating

I-bistro offers contemporary New Zealand cuisine, either indoors or alfresco on the balcony. The menu incorporates great local produce and flavours to complement the range of wines on offer, while providing a warm and relaxed atmosphere

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

I-BAR

Photo non contractuelle / Strictly non binding

Offering a contemporary New Zealand wine and beer selection, I-bar is one of the only bars in the city with spectacular views of the Waikato River.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 108 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more
ibis Hamilton Tainui Meeting Room

Our guest reviews for
ibis Hamilton Tainui

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

6,271 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,070 reviews

Great stay

Customer review rating 4.2/5

Tina Families - 14/05/2019 AccorHotels certified review

Great service friendly staff

Kia ora Tina Really great to have had you stay with us and to learn that everything about the recent stopover was such a breeze. We hope to see you again soon. Have a great weekend ahead. Ngā mihi nui | Warm regards. Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.
Customer review rating 4.2/5

Darren S. Business - 14/05/2019 AccorHotels certified review

very loud air con. Fridge in room rattled all night . We wont stay again

Kia ora Darren Thanks for coming to stay and for reaching out with your review. We are sorry that your room experience didn't hit the highs we'd have wished for you, nor display the warm engagement we so passionately drive.. I've sent your comments through to our Maintenance Manager and he'll be following up and making appropriate address - we want to actively seek improvement from this circumstance. I do hope we'll have the opportunity to welcome you again. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

Clean and comfortable room but fridge kept switching on and off

Customer review rating 4.2/5

Katherine Business - 14/05/2019 AccorHotels certified review

Good and efficient service at front desk with check in. Liked the valet car service. Had a comfortable stay. The fridge seemed to come on loudly once per hour all through the night. I would have got up and unplugged it but I was too lazy to do so. It kept me up all night.

Kia ora Katherine. Thank you for taking the time to tell us about your experience at the ibis Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and will certainly look into this fridge in question. We hope to see you soon again. Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

Clean fast check in and out

Customer review rating 4.2/5

L J. Couples - 14/05/2019 AccorHotels certified review

Nice room comfy bed

Kia ora Leanne We're so pleased to have had you with us and to know that you thoroughly enjoyed your stay. Please come and see us again soon. Have a great week. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

Ok but not great

Customer review rating 4.2/5

Amy Couples - 14/05/2019 AccorHotels certified review

Nice room but top bed sheet was dirty. Had to remove and use a blanket instead. Too tired and too late at night to ask for change of linen. Breakfast was nice. Location excellent. Beautiful view from our window.

Kia ora Amy Thanks for reaching out with your reply to this survey. I’m sorry for the disappointments you experienced on your room experience. I’d seek to reaffirm our Head Housekeeper certainly will review this with his team and he extends his sincere apologies. I do hope we’ll see you across your future travels and we hope for you that the next stay will be entirely seamless. Please reply all to my direct email address when you travelling this way next for us to oversee your stay and extend our VIP courtesies. Ngā mihi nui | Warm regards. Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Food in the dinning g ri was below par

Customer review rating 4.2/5

Tom Families - 14/05/2019 AccorHotels certified review

As above

Kia ora Tom We’re so grateful that you chose Our Place for your recent stopover. I’m sorry that the dinning experience did not meet your expectation, our apologies - we do our best to maintain consistency whilst with the speed of service. Could I further request for you to elaborate on food you ordered for us to improve on, that would be great. We hope to see you again soon. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

Lovely Stay

Customer review rating 4.2/5

Pk Families - 13/05/2019 AccorHotels certified review

Lovely room, Staff and breakfast. Only quibble was lack of bedside table on one side.

Kia ora Peter Really great to have had you with us and to learn that everything about the recent stopover was such a breeze. Your comment on the bedside table is noted and perhaps a point to share when we are looking into a refurb in the near future. We hope to see you again soon. Have a great weekend ahead. Ngā mihi nui | Warm regards. Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

Great location and staff were excellent.o

Customer review rating 4.2/5

Sally N. Friends - 13/05/2019 AccorHotels certified review

It was great staying there again. Perhaps not chewing gum at reception would look better.

Kia ora Sally We're so pleased to have had you with us and to know that you thoroughly enjoyed your stay. Your observation is certainly noted and shared with the team. Thank you. Please come and see us again soon. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

comfortable and great location

Customer review rating 4.2/5

Sta Solo - 13/05/2019 AccorHotels certified review

Everything was good. Staff very helpful. Wonderful location by river, shopping center and just 5 mins walk from bus station.

Kia ora Stella Thanks for coming to stay and for sharing how much you appreciated the convenience and comfort of Our Place. I'm thrilled too that you encountered such great service from the team. We hope to welcome you again. Have a great weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

Pleasant

Customer review rating 4.2/5

Anonymous Couples - 13/05/2019 AccorHotels certified review

Smooth check-in process, waited a little bit too long to order drinks

Kia ora Nobby Really great to have had you with us and to learn that you enjoyed your time at Our Place. Apologies on the speed of service on drink orders as this took the shine off to a relaxing stay. We certainly have shared this with our Food & Beverage Manager. We hope to see you again. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Very relaxing and enjoyable.

Customer review rating 4.2/5

Trevor S. Business - 13/05/2019 AccorHotels certified review

Excellent service, comfortable surroundings and most importantly a comfortable bed for a good nights sleep.

Kia ora Trevor Really great to have had you back with us and to learn that everything about the recent stopover was such a breeze. We hope to see you again soon. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Nice updated room

Customer review rating 4.2/5

Anonymous Business - 12/05/2019 AccorHotels certified review

Thanks for nice room update. Was a bit strange waking up to a forest - quite like it.

Kia ora Marcus We are thrilled that you enjoyed your stay with at our Place and the ambience of our room. See you again soon. Kind regards| ahua pai Niraj Kumar-Hotel Manager Ibis Tainui Hamilton

Rooms small and service below average

Customer review rating 4.2/5

Dwoody Couples - 12/05/2019 AccorHotels certified review

Arriving - service below average not offering/advising of facilities. 2 x bus of tourists arrived at the same time which made it a lengthy wait to check in. The rooms were incredibly small. Our room looked out to a carpark. No views of the river. The toilet was dirty. It felt very compact and not disability friendly.

It wasnt bad but it wasnt great either.

Customer review rating 4.2/5

James B. Business - 11/05/2019 AccorHotels certified review

I was very annoyed with my stay as it wasnt explained to me about what I was allowed to eat and how the lunch menu worked. I walked over for lunch and didnt realise we had to order it off the menu. Noone explained this to me so instead I sat in my room hungry when I was entitiled to a meal that was already paid for. I had travelled or the way from Napier. I was watched roaming around the restaurant when someone should of asked me if I was okay.

Great

Customer review rating 4.2/5

Arihia W. Couples - 11/05/2019 AccorHotels certified review

Always a good stay. Suits us and our needs. Top it off enjoyed a $1 breakfast.

Kia ora Arihia Thrilled to have you back with us at Our Place and learn that you had an enjoyable stay. That dollar breakfast is worth it, isnt it. See you again soon. Kind regards | Ahua pai Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Very good

Customer review rating 4.2/5

Anonymous Business - 11/05/2019 AccorHotels certified review

Comfortable bed tasty breakfast good service

Kia ora Brian & Barbara We were pleased to welcome you back at Our Place and to learn that you had an enjoyable stay. Great that our breakfast offering was to your liking. Come and stay with us again soon. Kind regards | ahua pai Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Disappointing

Customer review rating 4.2/5

Jeff Couples - 11/05/2019 AccorHotels certified review

GBS Conference, parking was an issue for most until they reduceed the price. Snacks was old. Hot chips in a bowl without serving tongs. No soft drinks until a few requests were made. My wife forgot her cellphone charger in the room. Called your receptionist, sent a prepaid courier bag, almost 3 weeks later still no charger. Service and food needs major improvements.

Average

Customer review rating 4.2/5

Kc Business - 10/05/2019 AccorHotels certified review

My bathroom smelled back when I first arrived. One of my colleagues said the same thing (He was a couple rooms down). The pillows were terrible. Like cheap foam chip pillows. And all 4 people I was travelling with complained they were uncomfortable

Central location with all the facilities ,great staff and cleanliness expected gGreat

Customer review rating 4.2/5

Dion K. Couples - 10/05/2019 AccorHotels certified review

Great central location , very friendly helpful staff and very nice clean room.

Kia ora D R Thank you for choosing to stay with us again. We are thrilled. Glad that you had an enjoyable stay and loved the attension from our team. Come and stay with us again soon. Kind regards | Apua pai. Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
Customer review rating 4.2/5

Andrew B. Business - 09/05/2019 AccorHotels certified review

Enjoyed my stay as always The reception was quite short staffed which made departure slow I noticed a few long hairs on the clean towel prior to use

Kia ora Andrew Thank you for choosing to stay with us at Our Place. We appreciate your feedback and whilst your stay was comfortable we will certainly look into your suggestions, a valid one offcourse. We hope to see you again soon. Kind regards | ahua pai Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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