Hotel - Grand Mercure Beijing Central
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Grand Mercure Hotel

Grand Mercure Beijing Central

6 Xuanwumen Nei Avenue  Xicheng District 
100031  BEIJING
CHINA

895 reviews
TripAdvisor Rating Based on 895 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • PEKIN AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Indoor tennis court
  • Other sports activities
    • Bicycle hire facilities
    • Table tennis (Paying)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the different categories available such as the Superior Room and Deluxe Room with city view, or Executive Room to benefit from a wide range of additional services.

  • 297 rooms
  • 290 non-smoking rooms
  • 70 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Web TV
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,109 reviews

Our guest reviews for Grand Mercure Beijing Central

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 895 reviews
AccorHotels certified review
Nathan Solo - 13/09/2017
« great place and great staff »

very helpful staff and lovely room

AccorHotels certified review
P. V. O. Business - 08/09/2017
« Very Friendly staff, nice room, Food in Executive Lounge must be improved »

I made a mistake in the booking I thought I booked in the Sofitel Wanda, nevertheless this hotel was a good alternative but the food in he executive lounge must be improved. The staff is friendly and helpful bit some have to improve their knowledge of English

AccorHotels certified review
Raelyne M. Friends - 03/09/2017
« Grand Mercure was an excellent experience, and I would not hesitate to recommend to others! »

It was great to be able to speak with Dai when we were unable to find places we wanted to visit.

AccorHotels certified review
X. H. (. Families - 31/08/2017
« happy »

It's acceptable as a 4-star hotel.

AccorHotels certified review
Beijing B. T. Business - 22/08/2017
« Beijing business trip »

2-day stay at Grand Mercure Beijing Central

AccorHotels certified review
Phil C. Couples - 18/07/2017
« Great hospitality »

Welcoming and helpful. Use of the Executive floor was much appreciated. The suite was comfortable.

AccorHotels certified review
M. A. C. Couples - 18/07/2017
« Pleasant stay, comfy room, friendly reception, great location with airport shuttle across the road. »

Amazing airport shuttle stop just opposite. Big, comfy and clran room. Excellent reception crews with English skill. Halal food restaurant just opposite. Tinanmen Square in 15 minutes walking. Fair travel and tourist service connection.

TripAdvisor review
Business - 11/07/2017
« Travelling to Beijing »

A very good central hotel to stay in if you are looking for shopping centres and the subway within walking distance. Slight issue with staff understanding English but they were able to assist with the basics.

AccorHotels certified review
Charles Families - 05/07/2017
« Central, clean, comfortable, roomy, with good service »

We enjoyed the suite, the services the hotel offered, the very helpful staff.

AccorHotels certified review
Jenny Solo - 03/07/2017
« Nice stay »

Easy transportation.Good location.

AccorHotels certified review
Tin W. Families - 02/07/2017
« staff not trained nor experienced enough »

I had booked on an executive floor ( 10th) on a twin single bedded room via the accor website. Room didn't have a privacy curtain, so housekeeping in the middle of night put up a temporary white sheet curtain so that we can have our shower. next day , unfortunately since we left the do not disturb sign on ( accidentally) , no housekeeping or housekeeper can come in , tidy up room nor fix up the curtain. Told them I should get another room ( change), but request not entertained as excuse there wan't another twin executive room. So chief housekeeper suggested there is a bigger room on the 5th floor, since I said my 16 old son is going to join me for a night as he is studying at a nearby school . The current room is not big enough to put in an extra bed! So, I agreed to go on 5th floor. But the amount of hassle I get by this shift is just annoying and frustrating. So , since I am not longer on the executive floor, the floor key card does not permit me to go on that floor , even though I have paid to be no it. Having to constantly change my card entry access when in and out of the lift. Having to sign for breakfast on the 2nd floor to pay for it since I am on the 5th floor even though there is constant explanation that I am on the guest of 10 th floor! the problem just gets worst. upon checkout , there is a pay for the extra bed and extra breakfast etc..! annoying and inexperienced staff all around. Also, I have stayed in novotels in Beijing and sofitel and being s platinum member... for all the inconvenient this has caused... its standard is not worthy of all the accor hotels i have stayed in. Vote down ! P/s in the novotel that i stayed recently in Wang Fu Jing, I got upgraded and there wasnt any charge for an extra bed . so , here is Mercure... they are not out to make my stay pleasant but to ensure all bills are charged and paid for!! Oh, I did request for a late checkout, which was agreed upon till ( 6pm).. but the counter checkout clerk insist on a extra half day charge!!

AccorHotels certified review
Brent Couples - 29/06/2017
« brent nawisielski »

very pleased, we felt welcome ,safe and comfortable , the rooms were clean, staff very friendly and inviting special thanks to DAI WENYONG from our hotel in Beijing, he made our stay very pleasurable , helping with translation and making our stay wonderful, offering to help out with extended stay and good rooms at short notice and late checkout , really made us feel important and welcome

AccorHotels certified review
Anonymous Business - 23/06/2017
« Good location and to be improved points »

Many thanks for the professional service and Kind arrangement of Ms. Anjel Ban from your executive Lounge. The same thanks also to Ms. Song from your call Center and your manager Owen Dai. The Television channels are not complete, there are 6 defected channels from the total 30. The furnitures are realtive old and have to be renewed, especially the Sofa, which looks not so clean. The service quality of your swming pool has to be guest-orientionally improved.

AccorHotels certified review
Anonymous Solo - 15/06/2017
« Excellent location »

On the whole very good.

AccorHotels certified review
S. D. Friends - 12/06/2017
« Treated like a VIP and enjoyed my stay immensely. »

Initially I had a few glitches with my booking by this was rectified and by way of apology my room was upgraded. We had a further issue on arrival as the previous occupant had been smoking in the room which left an unpleasant odour. Again the staff were exceedingly swift to redress the situation, especially Mr Owen Dai (Dai Wentong). He was outstanding in his service to myself and my friend throughout the remainder of our stay from personally moving us to new rooms, assisting with enquires regarding subway travel, taxis, assistance to meet with tour guides, and dining suggestions just to name a few. He was efficient, reliable, welcoming and spoke excellent English. When he learned that I was celebrating my birthday while at the hotel he ensured that it was a very special day for me. He made our stay wonderful and I must say it was lovely to feel like such a valued guest. Two other staff were also excellent, the young man in the lobby coffee shop and the older lady who worked in the executive lounge doing the breakfast service. Thank you all for making our stay so memorable.

AccorHotels certified review
Sen W. Couples - 05/06/2017

Actually, the hotel is really good, I have been there so many times, always feel so good, especially the services is fantastic, the price is rational and also room is clean and fresh, I'd love to recommend to my friends spend holiday there, and furthermore, I m expecting to live over there again for my next trip.

AccorHotels certified review
Ross Families - 03/06/2017
« Poor service, poor room cleaning facilities poor internet terrible »

I found the stay less than Satisfactory there was poor English amongst the staff. The room and facilities were dated and the cleaner did nothing more than make our bed each day we had no tea or coffee from the 2nd day. The breakfast was adequate but had few Western options and most were done badly

AccorHotels certified review
Tom Couples - 29/05/2017
« very nice stay in your hotel »

even little old Hotel the visit in your Hotel was very nice and comfortable, the staff very friendly The Hotels Location is well for our target sites and the Hotel all together very recommendable

AccorHotels certified review
Ru Couples - 27/05/2017
« Wonderful place to stay! »

We stayed at Grand Mercure for 5 nights and would highly recommend this hotel. The location is great - at the heart of the city and close to Subway lines #1, #2, and #4. The room is spacious and the bed is comfortable. A/C and Wi-Fi were good. In addition, the staff was very friendly and helpful in every interaction we had. My boyfriend had a medical emergency while we were out and was sent back to the hotel in an ambulance. The front desk manager (Shen) accompanied us back to the room to make sure everything was okay. On our day of departure, they extended our check out to 2pm for free. Both of us didn't feel well so the extra resting time was appreciated more than we could say. Thank you!!!

AccorHotels certified review
Anonymous Couples - 22/05/2017

We were given an upgrade after our first night but if we had known the bed was not as large & comfortable as the one we were in we wouldn't have taken the upgrade!! We would've preferred staying in the first room as apart from a bit more space in the living area & bathroom the bed & bedroom area was much smaller & not as comfortable !!

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