Hotel - ibis Cotonou
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Ibis Hotel Hotel

ibis Cotonou Hotel

Boulevard de la Marina  08 BP 0929 
0000  COTONOU
BENIN

188 reviews
TripAdvisor Rating Based on 188 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • APT INT COTONOU

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • APT INT COTONOU
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 101 rooms
  • 74 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 435 reviews

Our guest reviews for ibis Cotonou

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 188 reviews
AccorHotels certified review
Genevieve M. Business - 24/07/2017
« Non-Supportive and Unpalatable »

It was quite unpalatable .The Manager and service team were quite disconnected and unhelpful when I needed serious help. I was surprised they could not help me adapters for my systems despite that every Hotel ought to have adapters that support different systems from different countries. I had to stay without powering my system and that was very bad

AccorHotels certified review
Princess A. Couples - 03/07/2017
« Amazing experience, I was extremely satisfied with the service. »

Serene environment, great food, competent staff, fast wifi. I couldn't have asked for a better stay in Cotonou. I was completely blown away.

AccorHotels certified review
Pavan K. Business - 13/06/2017
« Good Stay »

It was a standard, business trip with a good stay. Just that the hot water was a challenge sometimes. Other than that it was a pretty standard experience.

AccorHotels certified review
Anonymous Business - 12/06/2017
« very bad »

Staying at Ibis Cotonou was not a good experience. No room service (aside of the cleaning of the room everyday), no restaurant aside of the buffet for breakfast (which is very poor and propose almost the same stuffs everyday), no bottle of water in the room, no fridge, etc. The positive points were that the hotel is clean and the beds are comfortable.

AccorHotels certified review
Anonymous Business - 10/06/2017
« 次回は他のホテルを検討します »

Nothing Complimentary water Nothing amenities Not so good Wifi conection

AccorHotels certified review
Eze U. Business - 07/06/2017
« Mr »

Excellent! Good customer relations.

TripAdvisor review
Business - 30/05/2017
« COTPAS »

It was comfortable but could have been better. No special treatment received for Platinum member. Overall room was okay, but had missing soap. Most staff were warm and supportive. Limited food option also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We have received your comments regarding your last stay in IBIS Cotonou. We have taken note of all your remarks about the special treatment of Platinum member and the food. We can assure you that the necessary steps are taken to improve the quality of these services. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

AccorHotels certified review
Nopas Business - 28/05/2017
« Pleased with service and had a nice stay »

It was good, but could have been better if bathrooms of each room are equipped with hand wash soaps and would have provided some benefits being a Platinum Member of Accor.

AccorHotels certified review
Singla Business - 20/05/2017
« Low cost hotel does not mean complete customer isolation. »

Air conditioning was not working. And there was no other form of ventilation . When complained the staff said we know there is a problem but we can't do anything. I checked out after 3 days of poor service.

AccorHotels certified review
Muhammad A. S. Business - 20/05/2017
« My Visit, »

It was my please to stay in Ibis Hotel Cotonou, instead of couple of mistakes from hotel management every thing was nice including security. Here i was to give you suggestion during breakfast don't stand trolley for The breakfast Dishes because It is bad for feeling. I already mentioned the same point at hotel reception. Remaining all is OK

TripAdvisor review
Business - 20/05/2017
« My Business Trip, »

It was my pleasure to stay in Ibis Hotel in Cotonou, it's a nice place for stay and security also is Excellent. Everything was nice, instead of just couple of mistakes by hotel management. In my next business trip definitely i will stay in Ibis Cotonou.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

AccorHotels certified review
Fagboye O. O. Business - 17/05/2017
« Average »

Not bad, receptionists were very warming, highly professional but guest were still smoking inside despite d warning

AccorHotels certified review
Akosiwa E. M. Solo - 12/05/2017
« Ms »

The overall experience at Ibis Hotel Cotonou was amazing. All the staff members are wonderful, The menu proposed kind of affordable and the service delivered was awesome. This is the warming experience people are looking when going on vacations. However there are few things that still bother me. The rooms next to the reception are really not good located. We can hear people voices. Inside the room the TV and the remote weren't working properly, some lights were off and I didn't understand why clients have to bring their own toothpaste.

AccorHotels certified review
Sylvester Couples - 10/05/2017
« The room condition and services were satisfactory »

The check in and stay were uneventful as the staff manage to communicate in Eglish language. Breakfast was good. The room keepers did their job well.

AccorHotels certified review
Anonymous Families - 02/05/2017

It has been the third year that I stay at IBIS , most of the services have improved a lot. Starting from the staff at the reception, following the swimming pool. -trained and polite staff - clean room and bathroom - acceptable breakfast - shuttle to pick up and drop off to the airport - Internet services acceptable durian the day but very slow to un existing during night But in general my stay was satisfying

AccorHotels certified review
Anonymous Business - 30/04/2017

staff is slow and not courteous

AccorHotels certified review
Anonymous Business - 27/04/2017

Pleasant experience but the rooms should not be used as double rooms. They are quite tight for two people.

AccorHotels certified review
Anonymous Business - 24/04/2017

- AC needs improving - Poor internet connection, as in really poor (thats the worst part for a business traveler) - Room: hand soap should be refilled - Breakfast needs improving Basically this is my second time in Ibis Cotonou after 1 year span. and really the hotel haven't improved a bit.

TripAdvisor review
Business - 23/04/2017
« Fantastic »

Customer service was astounding. Very friendly and helpful staff. I am definitely using this hotel on my next trip to Benin. However; the hotel should not sell single rooms as double rooms. The rooms are too small to be used as double rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. We have taken note of your comments about the Smallness of room. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

AccorHotels certified review
Anonymous Business - 16/04/2017

2nd worst experience after Douala, very bad staff

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