Hotel - ibis Cotonou
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cotonou Hotel

3.5/5 216 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • APT INT COTONOU
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 101 rooms
  • 74 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 700 reviews

Our guest reviews for ibis Cotonou

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 216 reviews
Mister M. Business - 08/10/2018 AccorHotels certified review
« cosy and clean , a real hotel in Cotonou , good to rest »

very nice stay, confortable room ; very clean , - morning buffet is excellent and big and delicious despiste some lack of real bio products as announced - service desk and staff very polite and helpfull.

Ulf Business - 03/10/2018 AccorHotels certified review
« Overpriced for such limited service »

Elevator didnt work all the time, credit card payment didnt work when I checked in and worst of all it didnt work when checking out. This is serious!! Room very old. TV is embarrassing. Breakfast not good. Sorry, but for the cost of that hotel and looking at your competition of international hotels in Benin I think you can treat your Gold customers better than this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very valuable. We have noted your comments, which will allow us to improve our services. We regret not being able to meet your expectations at every point during your stay at IBIS Cotonou. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

Parag S. Business - 09/09/2018 AccorHotels certified review
« Pleasant stay in Cotonou »

Very good and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Parag, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

J. Business - 31/08/2018 AccorHotels certified review

Was good, just needed gym facility tbough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We have taken note of your comments about the gym facility. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Anonymous Business - 30/08/2018 AccorHotels certified review
« Good »

Good Please capture my Accord Hotel membership number 30…7927 and change my mail id to ak… Hotel people did not capture same.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. We have taken note of your comments about the change of your mail id in the loyality program and will make sure the necessary is done about it. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Ricardo B. Business - 27/08/2018 AccorHotels certified review
« Comfortable Stay in Cotonou »

Hotel room was clean and comfortable, with good WiFi connection. Food was OK but of very limited variety, after a couple of days of eating lunch and dinner at the hotel, you want to go somewhere else as the choices available are very repetitive. Service in general was good, with the only exception of the restaurant area where there were plenty of personnel but it seem like one of their main duties was to police the guests eating at the restaurant keeping extremely close attention to what they served themselves from the buffet area. This felt very intrusive for me as very frequent international business traveler.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ricardo B., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We have taken note of your comments about the non-variety of the food or/and buffet as for our restaurant employees. We can assure you that steps are taken to improve the quality of our services. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

R.h. Business - 01/08/2018 AccorHotels certified review
« Good service and kind people at the front desk ! »

No special comments, just that I congratulate the hotel for his professionalism !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R.H., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

N. Solo - 29/07/2018 AccorHotels certified review
« Satisfactory breakfast and room but no waiters to serve the customers in their rooms »

Satisfied with few exceptions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We thank you for your comments regarding your stay at IBIS Cotonou. We have taken note of your comments about the room. The room service is not in the Ibis standard. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Paul B. Business - 24/07/2018 AccorHotels certified review
« A pleasant stay »

The room I stayed in was quite basic but that is all I needed. Food was simple and good. I think the rooms should have small safes in them to put valuables into when away. The bathroom could be a bit bigger too. staff were generally friendly. the area around the hotel is not well kept so it has a much more down market feel than others in the same area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Paul B., We thank you for your comments regarding your stay at IBIS Cotonou. We have recorded your notes that we will share with all our team. For the bathroom size, it’s international Ibis standard. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Mr M. B. Business - 17/07/2018 AccorHotels certified review
« Second Home. »

The acceuil and the services in General where satisfactory. I feel like home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr MM B., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Sanjay S. Business - 16/07/2018 AccorHotels certified review
« It was quite good »

Room was good. But drinking water not provided. This is a huge requirement, a must You should not be forcing me to buy expensive drinking water. No tea coffee making facilities provided in room. When you charge over USD100 per night for the room, then these two complimentary items have to be given.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Sanjay S., We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very valuable. We have taken note of all your remarks about the facilities in the room. For the water and courtesy tray, it's not international Ibis standard. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

Sebastine Business - 13/07/2018 AccorHotels certified review
« The rooms were not conducive for working »

My Television was too small and keep going off. I have to go downstairs to watch the world cup

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr SEBASTINE, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very valuable. We have taken note of all your remarks about the television size and can assure you that the necessary steps are taken to improve the quality of product. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

M. G. Business - 13/07/2018 AccorHotels certified review

feel like home not hotel staff are with smiling face dinning service excellent thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M. G., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Bayo F. Business - 07/07/2018 AccorHotels certified review
« Mr »

Great reception. Expensive dinner though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr BAYO F., We thank you for your comments regarding your stay at IBIS Cotonou. We have taken note of your comments about the dinner rate. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Solo travel - 29/06/2018 TripAdvisor review
« Very pleasant experience »

The room and food were excellent and the staff, some, though not all of whom speak English, were especially helpful. For example, when I had to fly from Cotonou early in the morning, the desk clerk found someone to drive me to the airport in the shuttle. They might have said, too early, we will call a cab. But they went out of their way to accommodate their needs. I strongly recommend the Ibis Cotonou.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Bill M. Solo - 27/06/2018 AccorHotels certified review
« Fine in all respects »

Staff members were helpful, including calling a shuttle to airport very early in the morning. Food in restaurant was very good, and room was comfortable. Only change I recommend is to make blackout curtains darker and/or wider to reduce light even further.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We have taken note of your comments about the curtains. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Patrick Business - 27/06/2018 AccorHotels certified review
« Bonne impression »

Bonne impression. Bonne nourriture.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur Patrick, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Cotonou. C’est avec grand plaisir que nous recevons vos bonnes notes. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions d’agréer, Monsieur Patrick, l’expression de nos sentiments les meilleurs. Eric HOUOT Directeur de l’hôtel

Lynda A. Business - 23/06/2018 AccorHotels certified review
« Loved the warmth of the staff and homely feel of the Hotel »

I enjoyed the experience. Rooms were clean. However TV was disappointingly small and there were no supplies in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A. We thank you for your comments regarding your stay at IBIS Cotonou. We have taken note of your comments about the TV and the bathroom. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Fleur K. Friends - 19/06/2018 AccorHotels certified review
« MY FIRST TIME TO IBIS IT WAS GOOG »

MY FIRST EXPERIENCE WAS GOOD ( PRICE , FOOD , SERVICES,CLEANLINESS.....) BUT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Dr B. Q. H. Business - 01/06/2018 AccorHotels certified review
« My expectations were met. »

It was exciting and I love the friendliness of the staff. The security at the hotel was highly good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr H., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

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