Hotel - Mercure Jakarta Simatupang
Mercure Hotel Mercure Hotel

Mercure Jakarta Simatupang

4.0/5 548 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Nearby)
    • Massage (Paying)
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Room designed with modern and minimalist architecture highlighting local culture. It is provided with bathroom shower. WIFI access is available for your business purpose.

  • 230 rooms
  • 156 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 3,191 reviews

Our guest reviews for Mercure Jakarta Simatupang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 548 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anom G. Business - 15/07/2018 AccorHotels certified review
« Short stay at Jakarta »

I already have the checking in online with hope to get the key available immediately after arrive at the hotel, but surprisingly there is no difference between check in online and normal check in. So i'm little bit disappointed, and also my room is not ready yet, it's already 3 pm in the afternoon, but fortunately the staff upgraded my room to the superior one for without additional charges, Thanks for this. Overall the facilities of the hotel is in very good condition, the food for breakfast also taste good and have much variety in it.

Dwi E. P. Couples - 14/07/2018 AccorHotels certified review
« nice staycation »

overall good. I love the size of the room. My room was standard, but it’s bigger than other hotel. The receptionist was very nice. I only complaint about the restaurant. The restaurant was too small, It was hard to find seat for breakfast, we have to ask the waiter too provide seats for us.

Elssy Business - 14/07/2018 AccorHotels certified review
« Meeting basic expectations »

greeted with friendly service staff, the room size was good, but the aircon is too cold and it auto switched on when I turned it off.

Agung A. Business - 12/07/2018 AccorHotels certified review
« Nice place to stay during my biz trip »

Strategic location, nice and friendly staff, good breakfast but indroor parking space too small

M. M. Business - 12/07/2018 AccorHotels certified review
« Compact and Confortable »

For business purposes, I'm satisfied with the hotel facilities which are minimum but enough.

P. Business - 11/07/2018 AccorHotels certified review
« Great Hotel for Business Trip »

I Stayed for two nights. Choose this hotel for the location that is close for my contacts. Room was clean, quiet enough and staff were great. Breakfast was also good.

C Business - 11/07/2018 AccorHotels certified review
« Ants! »

The staff were pleasant, attentive and extremely polite. On my first day i found my room infested with Ants I was moved to another room but I could still see ants in the room.

Adit Couples - 09/07/2018 AccorHotels certified review
« Great »

Great

Napas B. Business - 09/07/2018 AccorHotels certified review
« Hotel with good service, bed is old and hard, a lot of ants in my room »

A lot of Ants in my room. Bed is old and hard... not good to sleep.

Chin Y. Business - 09/07/2018 AccorHotels certified review
« The overall experience was positive. »

Breakfast was good and the room was comfortable but really small. A gym exists but the equipment is really insufficient. Cleanliness of the room can also be improved - I had to chase after a cockroach which crept out during the night.

David R. Business - 08/07/2018 AccorHotels certified review
« good »

one week stay , convenient, serious and smilling

Keeratikorn K. Business - 08/07/2018 AccorHotels certified review
« Convenient, very clean ,good service mind and promptly response all requirements »

Convenient, very clean ,good service mind and promptly response all requirements

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keeratikorn K., We sincerely appreciate your comments regarding your stay in Mercure Jakarta Simatupang. This is always a true pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. It would be also a great reward for our team’s efforts to share your positive feedback on TripAdvisor; please find here the dedicated link. https://www.tripadvisor.com.sg/Hotel_Review-g294229-d34…-Reviews-Mercure_Jakarta_Simatupang-Jakarta_Java.html I thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Pika Indriyati Front Office Manager h6…

El Business - 08/07/2018 AccorHotels certified review
« Stayed at privilege room but encountered problems with power sockets next to TV »

Power sockets adjacent to the TV screen were not working. While there is power supply (as checked by the maintenance engineer), the sockets are not tight. The plug from my devices must be manually held with hard pressure against the socket points. If there is any slight movement, there will be no power. The maintenance engineer could not fix it but was helpful to suggest a temporary solution using a power extension cord taking power from the desk lamp socket point near the floor instead of the panel located next to the TV.

Jonathan Families - 08/07/2018 AccorHotels certified review
« Great small hotel »

Overall experience was great. Spent one night to watch World Cup matches. Excellent support and service from KARUMBA manager/supervisor and staffs.

C. Business - 08/07/2018 AccorHotels certified review
« My Stay and experience »

The room and rooftop bar was a very nice place. This hotel got a lot of room for improvement. check in and out is taking too long especially checking out. It took 20min including waiting for 1 person in front. The breakfast session really need to improve. 2 nights stay and every bf is facing short of food, plate and cultinery on table. I believe above 2 is enough for now. Thank you for serving your loyalty guest.

Aji W. Business - 07/07/2018 AccorHotels certified review
« Good »

Fast response

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aji w., We would like to thank you for posting such a positive review and sharing your wonderful experience at the Mercure Jakarta Simatupang. it is an honor to learn that we have successfully lived up to your high expectations. We wish nothing less than extending royalty treatment to our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. it would be also a great reward for our team’s efforts if you would like to share your positive feedback on TripAdvisor; please find here the dedicated link: https://www.tripadvisor.com.sg/Hotel_Review-g294229-d34…-Reviews-Mercure_Jakarta_Simatupang-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pika Indriyati Front Office Manager h6…,

Zulfan Business - 06/07/2018 AccorHotels certified review
« Pleased »

Good place for staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zulfan K., It is a true honor to receive such a great feedback following your stay in Mercure Jakarta Simatupang. This is always a sincere pleasure to receive great scores as an appreciation of our team’s services. I will share your comments with our team and I am certain that your feedback will serve as an encouragement to continuously improve our guest experience. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. It would be also a great reward for our team’s efforts to share your positive feedback on TripAdvisor; please find here the dedicated link. https://www.tripadvisor.com.sg/Hotel_Review-g294229-d34…-Reviews-Mercure_Jakarta_Simatupang-Jakarta_Java.htmlI thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Pika Indriyati Front Office Manager h6…

M.f Business - 05/07/2018 AccorHotels certified review
« Good Value »

Breakfast really good. Good variety and was included with room. Was close to where I need to be and only half hour to the airport. Room was a good size - bed very hard but ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael David F., We would like to thank you for posting such a positive review and sharing your wonderful experience at the Mercure Jakarta Simatupang. it is an honor to learn that we have successfully lived up to your high expectations. We wish nothing less than extending royalty treatment to our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. it would be also a great reward for our team’s efforts if you would like to share your positive feedback on TripAdvisor; please find here the dedicated link: https://www.tripadvisor.com.sg/Hotel_Review-g294229-d34…-Reviews-Mercure_Jakarta_Simatupang-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pika Indriyati Front Office Manager h6…

Piet Business - 05/07/2018 AccorHotels certified review
« prima hotel »

correct en netjes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pieter R., We sincerely appreciate your comments regarding your stay in Mercure Jakarta Simatupang. This is always a true pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. It would be also a great reward for our team’s efforts to share your positive feedback on TripAdvisor; please find here the dedicated link. https://www.tripadvisor.com.sg/Hotel_Review-g294229-d34…-Reviews-Mercure_Jakarta_Simatupang-Jakarta_Java.html I thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Pika Indriyati Front Office Manager h6…

Vladimir Business - 04/07/2018 AccorHotels certified review
« Perfect »

Comfortable. Quite. Nice food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vladimir A., It is a true honor to receive such a great feedback following your stay in Mercure Jakarta Simatupang. This is always a sincere pleasure to receive great scores as an appreciation of our team’s services. I will share your comments with our team and I am certain that your feedback will serve as an encouragement to continuously improve our guest experience. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. It would be also a great reward for our team’s efforts to share your positive feedback on TripAdvisor; please find here the dedicated link. https://www.tripadvisor.com.sg/Hotel_Review-g294229-d34…-Reviews-Mercure_Jakarta_Simatupang-Jakarta_Java.htmlI thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Pika Indriyati Front Office Manager h6…

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