Hotel - Mercure Jakarta Simatupang
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Mercure Hotel

Mercure Jakarta Simatupang

Jl R A Kartini No 18  Lebak Bulus 
12440  JAKARTA
INDONESIA

459 reviews
TripAdvisor Rating Based on 459 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Nearby)
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Room designed with modern and minimalist architecture highlighting local culture. It is provided with bathroom shower. WIFI access is available for your business purpose.

  • 231 rooms
  • 156 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,523 reviews

Our guest reviews for Mercure Jakarta Simatupang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 459 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Edhi C. Couples - 18/09/2017
« very good »

very nice hotel, good service and good price

AccorHotels certified review
Dumont Business - 18/09/2017
« good staff, clean room and very convenient location for Office access »

great experience as always, with staff looking for your piece of mind

AccorHotels certified review
Defin D. Couples - 18/09/2017
« Very Satisfied »

I like the situation, the staff are friendly, i really enjoyed have a night with Mercure TB Simatupang

AccorHotels certified review
R. Couples - 16/09/2017
« Welcome hoteliers and comfort room »

Verywell

AccorHotels certified review
Chrysa Business - 15/09/2017

The staying was pretty good. But, the only comment I would like to give is about the walking pathway from hotel to mall (Giant & Carrefour). Understand that this is beyond control of the hotel, nevertheless, it would be great if hotel is managed to report to government to improve the road path/walkway for tourist. Thank you

AccorHotels certified review
Zahurim A. R. Business - 13/09/2017
« Mr. »

Comfort and clean

AccorHotels certified review
Marcus W. Business - 11/09/2017
« The room was very clean, comfortable and spacious. »

It was very good. I really enjoyed the quality of the room amenities as well as the overall space and comfort.

AccorHotels certified review
Wanie Business - 11/09/2017
« Comfortable »

Good experience

AccorHotels certified review
Diego Q. B. Business - 10/09/2017
« Pleasant »

Better than expected

AccorHotels certified review
Hery Business - 09/09/2017
« Good services »

I'm satisfied. Keep up this good services

AccorHotels certified review
Afrighyan F. E. P. Business - 09/09/2017
« Awesome stayed »

Overall the hotel was good enough , I would like to said thank you very much for all the staff who very helpfull. Specially for Ms. Melati gita and all team mercure jakarta simatupang for excelllent service. Definitely I will come back to stay at your awesome hotel

AccorHotels certified review
Amelia Solo - 09/09/2017
« Good location if you have things to do in Lebak Bulus and Pondok Indah area. »

Room cleanliness was excellent, but the hallway on the 11th floor has such unpleasant smell. As an accord club member and given that i've checked in online, i had to wait roughly around 15mins 'til someone came into le club accor reception. Service during breakfast was very slow as well. Security, doorman, and bellboy service was excellent.

AccorHotels certified review
Anonymous Business - 07/09/2017
« touched by courage of the restourant staff to cater my request »

I was on impression that the service of your hotel was to meet your written standard, however during check out I asked for a special request : to boxed my breakfast since I was scheduled for early flying as well as on fasting, I saw an apphrensive look from the restaurant staff, but he managed to find a box for me. I believed my request was not common and he did not have the experience, yet he showed courage to deliver service beyond standard

AccorHotels certified review
Anonymous Business - 07/09/2017

Need to improve the maintaintance work in each of the room. during the stay i notice the toilet glass door mounting loosen and the floor tile crack.

AccorHotels certified review
Agung C. Business - 07/09/2017
« good ,clean, ramah and friendly »

all staff are welcome me well and very helpfull and friendly. good facility and little bit crowed at rooftop bar at monday.

AccorHotels certified review
Solomon C. Business - 06/09/2017
« Great Stay »

Service was good and overall tidiness was more than average. Bar located at 19th floor has great aerial view. Food was satisfactory. In house massage is well worth the money spent. Location is off from the city. There is one nearby mall where you can get the basic stuff you need. Taxi would be the main transport to go around to other points in the city.

AccorHotels certified review
Karin Solo - 05/09/2017
« one night »

Good

AccorHotels certified review
Yuliana S. Solo - 04/09/2017
« satisfied »

the service was good

AccorHotels certified review
Eko Business - 04/09/2017
« Clean room and excellent service, what more? »

Always enjoy staying at Mercure Simatupang. Staff at Check In Counter was very nice and they got my bread and coffee ready in the morning as I have to leave very early for the airport. Room as usual is clean...cleaner than some other Accor properties that I have stayed at (unfortunately). Staff at the welcome drink counter was very nice as well. I wish that the same standard of cleanliness and service are applied at other Accor properties. Keep up the good work!

AccorHotels certified review
Jajang S. Business - 04/09/2017
« overall during stay is very good serve, cleannes and quick responce »

During I stay at Mercure, is very nice, clean, responce request is very quick, one of my sedges is to improve variative menu breakfast and car parking is very limited at ground floor, if used outside car parking is too far. ( I prefer to use again parking series at ground floor just like Previous )

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