Hotel - Novotel Suites Dubai Mall of the Emirates
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Dubai Mall of the Emirates Hotel

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4.0/5 1,796 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 325.00 AED Non member rate
From 292.50 AED Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Ironing room
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Boutique Gourmande
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Glass bottom boat (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
  • Skiing  (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski rack facilities (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Our suites

  • 180 suites
  • 120 non-smoking suites
  • 2 suites for people with reduced mobility
  • 54 family suites
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,222 reviews

Our guest reviews for Novotel Suites Dubai Mall of the Emirates

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,796 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Karl G. Business - 07/12/2017
« Friendly and nice staff.The hotel was ok. »

The staff in reception and restaurants are excellent. Cleaning and room service also very good! The following should be fixed: 1: Water pressure and taps need attention in room. The temperature on the water was almost impossible to adjust and the water was trickling out from showerhead. 2: Fabrics on the chairs in the room was dirty from years of use. You dont really want to use them. Buy new chairs or have the fabric cleaned.

AccorHotels certified review
Salman Families - 06/12/2017
« Very good »

Had a great experience and got really good value for the money.

AccorHotels certified review
Syed F. I. Families - 05/12/2017
« Excellent »

It was an excellent stay with world class hospitality from the staff.

AccorHotels certified review
Anonymous Business - 05/12/2017

It was ok. Small bathroom but everything was as expected

TripAdvisor review
Solo travel - 05/12/2017
« Average hotel for Dubai standards »

Overall an average stay although staff were friendly and helpfull, room was quiet but bathroom well below expectations, and in need of immediate improvements. Location next to the mall of the Emirates is convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear ioannisi455, Thank you for taking the time to provide us with feedback regarding your stay at Novotel Suites Mall of the Emirates Hotel. We value the opinions of our guests and we are truly disappointed to read that you were not entirely satisfied with your stay. Providing our guests with the best hospitality and service has always been our mission. We have addressed the issue at hand and liaised with the respective department in making sure a repeat of the same will be avoided in future. We hope that we may have the pleasure and opportunity in providing you with excellent service and look forward to welcoming you back at our Hotel. Best Regards, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates

AccorHotels certified review
Hilary T. Families - 04/12/2017
« Excellent service very satusfying »

Staff very helpful and polite excellent service thank you Novotel dubai

AccorHotels certified review
Manuel C. Friends - 04/12/2017
« great location, good prices »

We stayed for 1 week, my brother and I, and we found the stay pleasant. The hotel was located right next to the Mall of Emirates and walking distance to 2 metro stations which we found very convenient.

AccorHotels certified review
Gps Families - 04/12/2017
« Enticing and comfortable »

Very accomadative staff Clean rooms Good breakkie

AccorHotels certified review
Kumar Families - 04/12/2017
« Good option for vacationing young family »

I liked the room option (sofa bed could do with better springs). Location was superb. Good breakfast spread.

AccorHotels certified review
Shoaib Business - 04/12/2017
« shoaib »

it was good experince ,the only problem is small bthrooms

AccorHotels certified review
Ahsan A. A. Families - 04/12/2017
« Too Good »

it was good

AccorHotels certified review
Em Solo - 02/12/2017
« Top care »

Great. I forgot a box of glasses. Please confirm you found the box. Thanks

AccorHotels certified review
Dipen Business - 02/12/2017

Great

AccorHotels certified review
Christian S. Families - 01/12/2017
« enjoyed my stay »

The staff were friendly, and the room was clean. Also, the breakfast food was nice.

AccorHotels certified review
Valerie Families - 30/11/2017
« Clean, safe and central with attentive staff »

The Novotel at MOE is in a great location for the tourist attractions of Dubai. The MOE is less than a 3 minute walk across the road and the Metro station is located there. Taxis are outside the door 24/7. The rooms are a good size with a good size living area. However, it is the staff that create the experience and we found them extremely friendly and helpful with a good sense of humour. Good choice for breakfast and it doesn't finish until 11am.

AccorHotels certified review
Rafic F. Business - 29/11/2017
« Was excellent trip »

Excellent stay thank you

AccorHotels certified review
S M. Business - 29/11/2017
« The hotel is ideal for business travel »

My stay at the novotel suites was very pleasant. All staff members, especially the front desk staff [Muhammed and others] were very supportive. MOE is right across the road and that makes for a good shopping experience. Ample food options within MoE and around the suites.

AccorHotels certified review
Chris B. Business - 28/11/2017
« Work Trip »

The room and service was excellent. Mahesh Kumar the room cleaner done an excellent job every day. The coffee at breakfast has improved but as a European I think the breakfast food menu could be improved. Also the WIFI is much better than the last time I visited in

AccorHotels certified review
Eve Families - 27/11/2017
« Satisfactory stay »

Location of hotel is convenient and near to many amenities

AccorHotels certified review
Siti R. A. M. F. Families - 26/11/2017
« It was alright. »

Limited breakfast option for asian taste.

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