Novotel Suites Dubai Mall of the Emirates Hotel 3 stars

TripAdvisor rating 4.0/5 2,415 reviews
Novotel Suites Dubai Mall of the Emirates
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Room 1

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Hotel extras

  • Rooftop swimming pool

  • Free daily shuttle to Kite Beach

  • Few minutes' walk from Mall of the Emirates

  • Free WiFi access, Private Indoor Car Park, 24-hour Fitness Centre

  • Few minutes' away from Dubai Metro Station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Ski rack facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Novotel Suites Dubai Mall of the Emirates

2A Street, Al Barsha
Opposite Mall o f the Emirates
P.O. Box 283825

dubai
united arab emirates

Tel: +97143823200

Fax: (+971)4/3823201

Contact email

Check-in from 14h00

Check out up to 12h00

  • Dubai metro :   Red Mall of Emirates

  • By plane

    DUBAI INTL AIRPORT At 20km / 12.43 miles

GPS :25.116528, 55.196111

Currently, close to our hotel

Ski Dubai, leisure

From 01/01/2013 to 31/12/2019

At 433 m

Shopping at the Dubai Mall

From 01/01/2019 to 31/12/2019

At 12 km

International Autumn Trade Fair

From 19/11/2019 to 21/11/2019

At 15 km

International Motor Show

From 12/11/2019 to 16/11/2019

At 15 km

VOD Dubai International Jewellery Show

From 13/11/2019 to 16/11/2019

At 15 km

Emirates Airline Dubai Rugby Sevens

From 05/12/2019 to 07/12/2019

At 20 km

Our accommodations

Spacious, contemporary and fully flexible, the Novotel room is designed to be lived in. With WiFi, large flat screen, docking station and comfortable beds, you will have everything you need for a pleasant stay alone, with a partner or with your family.

Suite 2 adults & 1 child

  • Max. number of persons: ‌3
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite With 2 Single Beds 2 adults & 1 child

  • Max. number of persons: ‌3
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite 3 adults & 2 children

  • Max. number of persons: ‌5
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

DELI BOUTIQUE

Type of cuisine: International

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Lunch

12:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EZAZ

Photo non contractuelle / Strictly non binding

Ezaz has a vibrant ambience that is complimented by its chic style and classic design. It is a great place to enjoy a nightcap or to have an evening out with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Dubai Mall of the Emirates

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,463 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,415 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Simply awesome

Customer review rating 4.3/5

Mohammed T. A. Families - 20/06/2019 AccorHotels certified review

Very Calm and clean environment.Very delicious breakfast .

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Great!

Customer review rating 4.3/5

Putri M. Families - 19/06/2019 AccorHotels certified review

1. Great team at Front Desk, friendly concierge and housekeeping team; including the breakfast team. Everyone was very attentive and accommodating to our needs. 2. Front desk allowed early check-in at 9a.m. to allow our jet-lag recovery and also check-out at 3 p.m. as we had night return flight. 3. Excellent discounts at Mall of Emirates as in-house guests Even better if... 1. Availability of hotel shuttle buses to get to Emirates Mall; and back to hotel at scheduled times.... the heat was unbearable for walking (44C... yikes) and taxis find it too near! 2. Part of swimming pool at the roof covered with sailing roof for shade during summer months 3. the light at the toilet cubicle to be brighter 4. the shower cubicle glass door completely covered at the bottom to stop shower water from draining & soaking the bathroom floor

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

One night

Customer review rating 4.3/5

Alessandro P. Solo - 18/06/2019 AccorHotels certified review

One night stay in single room. Nice clean hotel near Mall of the Emirates. My room was ready at 12 am so that s an plus. Bed very comfortable.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Very clean, lovel staff

Customer review rating 4.3/5

Ann G. Couples - 17/06/2019 AccorHotels certified review

Very pleasant, all facilities we needed

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Disappointing

Customer review rating 4.3/5

H. Solo - 17/06/2019 AccorHotels certified review

I was initially booked into a smoking room after requesting a non smoking room. I had to wait 7hrs before I could be moved to a non smoking room. After a long flight this was not desirable. I was interrupted and asked to come down to the front desk to meet someone from Arabian Adventures to go over information I was already given. The hotel had a smell of stale cigarettes and sweat. Overall, I would not recommend nor stay at this hotel again.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Stay with family

Customer review rating 4.3/5

Joevyc Families - 17/06/2019 AccorHotels certified review

Found the perfect hotel for family! Jefferson was awesome from checked-in to checked-out. Room service and housekeeping was active in sending our requests. Denish in the bar was so accommodating. Sure we will come back!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Family ied

Customer review rating 4.3/5

S. A. Families - 16/06/2019 AccorHotels certified review

We celebrate our ied vacation what a wonderful service reception jefferson, hanecel who offered complimentary breakfast for kids shes very kind.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.
Customer review rating 4.3/5

Emily Families - 16/06/2019 AccorHotels certified review

We were impressed with The hotel room and amazing buffet breakfast

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Perfect!

Customer review rating 4.3/5

A. Families - 16/06/2019 AccorHotels certified review

We enjoyed a lot. My daughter enjoyed your cuisine and especially the pool. She didn't complain the hot weather. Room is so comfy and the bed is so relaxing.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Very comfortable bed and room

Customer review rating 4.3/5

Rita N. Friends - 16/06/2019 AccorHotels certified review

The restaurant had great good and wine and opening hours. The bed was perfect and clean. The shower and toilet facilities were perfect with Sep as rate toilet. Would have preferred long life milk to go with coffee on ropm

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Kiran M A

Customer review rating 4.3/5

Kiran Solo - 15/06/2019 AccorHotels certified review

It was good time staying in your hotel..Friendly & Cleanliness was maintained at good level..

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Salman Raza k.

Customer review rating 4.3/5

Salman R. K. Families - 14/06/2019 AccorHotels certified review

Very good

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Cozy and convenient

Customer review rating 4.3/5

Rania E. S. Families - 13/06/2019 AccorHotels certified review

The hotel was cozy and convenient, given it's location close to mall of the emirates. The breakfast was nice and the room were spacious and cozy

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Novotel Suites Suit for families

Customer review rating 4.3/5

Taufiq Families - 13/06/2019 AccorHotels certified review

Staff is welcoming, friendly and helpful. They are able to understand our family's need. Family suite is clean and can comfortably fit 5 of us.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Excellent

Customer review rating 4.3/5

Jeff M. Couples - 12/06/2019 AccorHotels certified review

Most enjoyable Excellent service .One of the best hotel weve stayed at.Special mention for Kiran,Finny and Azad.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Great rooms very clean and comfortable

Customer review rating 4.3/5

Anne H. Couples - 10/06/2019 AccorHotels certified review

Great stay friendly staff nice rooms good position.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Nice and spacious room

Customer review rating 4.3/5

Valerian Families - 10/06/2019 AccorHotels certified review

satisfactory

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Staff were very attentive and happy to help, even with non hotel related issues, I.e. pre booked Dubai experiences.

Customer review rating 4.3/5

Robyn H. Friends - 10/06/2019 AccorHotels certified review

Room was well appointed and we were able to check in very early in the day which was much appreciated. We experienced problems with the water in the shower on several occasions. The water would cut out completely, go cold mid way through a shower and we were unable to plug the bath to have a bath.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

location

Customer review rating 4.3/5

Fahaduae Families - 09/06/2019 AccorHotels certified review

Location Staff ♥️ Value Room Old furniture

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Excellent

Customer review rating 4.3/5

Mohammed Z. Families - 09/06/2019 AccorHotels certified review

It was a Great Experience ... Special Thanks to Mr. Ian from front desk he was extremely helpful and courteous

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.
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