Hotel - Mercure Oxford Eastgate Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Oxford Eastgate Hotel

73 High Street  Oxfordshire 
OX1 4BE  OXFORD
UNITED KINGDOM

1,071 reviews
TripAdvisor Rating Based on 1,071 reviews
See rates
Best price guarantee
From
From 170.00 GBP Non member rate
From 161.50 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • LONDON HEATHROW
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30 am to 10:30 am
    • Opening hours : Week-end 6:30 am to 10:30 am

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 64 rooms
  • 64 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,704 reviews

Our guest reviews for Mercure Oxford Eastgate Hotel

100% certified reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,071 reviews
Certificate of excellence 2016
AccorHotels certified review
Malcolm Couples - 12/07/2017
« City Break »

The location of the hotel is brilliant, being right on the High Street and in easy walking distance of most of the main attractions. The rooms are comfortable, clean and well equipped and the staff are very helpful and friendly. We ate in the restaurant where there is a varied menu to suit all tastes and a good wine list. The only negative point was that on several occasions the bar was not maned which caused a long wait, then in the end having to ask reception staff who had to locate the appropriate person.

AccorHotels certified review
Roger Couples - 12/07/2017
« Great stay in centre of Oxford  »

Location could not be better Temptation for staff to rest on laurels firmly resisted. Everyone was helpful even when something went slightly wrong Our breakfast order somehow got lost but one of staff noticed the delay before we did. The original member of staff then served our eggs himself and explained what had happened. Very impressed.

AccorHotels certified review
Mr A. T. Friends - 11/07/2017
« Mr »

Good, enjoyable, relaxing

AccorHotels certified review
Martin Business - 10/07/2017

Lovely place to stay in Oxford. Helpful staff, really nice room. Only restaurant experience did not meet the expectations.

AccorHotels certified review
Andersen Business - 10/07/2017
« Very pleasent  »

The staff was very attentive and present, and it felt good to be met with a smile at breakfast in the hotel restaurant. It is hard to point at anything which could have been better because everything was just fine.

AccorHotels certified review
Yvonne M. Business - 06/07/2017
« Great as always  »

Always very professional, very friendly, very accomadating.

AccorHotels certified review
Anonymous Business - 05/07/2017
« Pretty solid despite a chaotic check in, late night call asking who i was and early morning bins being moved. »

Chaotic check in - the "cool" tablet check in around a table just ends up taking longer than a normal check in desk. Not a fan. Call at 11pm on first night asking me to confirm who i was! 7.02am on 2nd morning someone decided to move the bins about in the back courtyard. Really - could this not have been done later? That said it was a better stay than the last time. Decent room, slept ok, clean.

AccorHotels certified review
Ccstudio36@gmail.com Solo - 05/07/2017

Great location. Clean. Great staff. The only thing was tgat i could feel every spring on the mattress. It was very uncomfortable

AccorHotels certified review
Anonymous Families - 30/06/2017
« Lovely hotel in perfect location in Oxford »

Excellent and great customer service

AccorHotels certified review
Anonymous Couples - 27/06/2017
« Very pleasant  »

A great roo with lots of space.

AccorHotels certified review
Clive M. Families - 27/06/2017
« Disappointing for a Mercure »

Although refurbished there are still shabby elements like rotten bottoms to bathroom doors. The service is OK if a little muddled and the food mediocre and served lukewarm.

AccorHotels certified review
Ab Couples - 27/06/2017
« Pleasant, if brief stay. »

A pleasant comfortable room. Helpful and friendly staff. My only criticism is with the breakfast service, which seemed a little chaotic it what was being brought from the kitchen. We had to wait nearly 40 minutes to be served our eggs benedict, which when they arrived were onloy just warm.

AccorHotels certified review
Anon Families - 26/06/2017
« Great until breakfast »

In general we had a great stay. Good location, friendly staff, clean, spacious rooms that met our needs entirely (inter-connecting). But breakfast service was a shambles. We were there for nearly an hour and had several wrong orders. We weren't in a particular hurry and needed to eat (as did our 4 kids) but it wasn't great and there was no apology for the wait or poor service.

AccorHotels certified review
Alyson S. Couples - 26/06/2017
« Attentive staff but very small noisy room »

Good: breakfast, staff, cleanliness, location, parking Mediocre: size of room, size of shower room (no bath), noisy stairwell overnight/first thing in the morning

AccorHotels certified review
Karen H. Solo - 25/06/2017
« lovely hotel »

Great room. Small but clean and adequate. Will return.

AccorHotels certified review
Db Couples - 21/06/2017
« Good hotel in great location »

I very much liked the new modern look within this old building. Staff very efficient at check-in, check-out and in restaurant. Breakfast was good. The only negative was that the air con in our room on the top floor struggled with the warm weather.

AccorHotels certified review
Anonymous Couples - 21/06/2017
« Room 317 was far too hot but excellent response from the hotel staff  »

Our room was very hot but we were moved to another room by the staff. The response was excellent and immediate.

AccorHotels certified review
Clive Families - 20/06/2017
« An efficient and peaceful environment for a stay in the city »

Reception and check out good Room clean and well appointed (small issues in the bathroom) Breakfast service and quality OK Check out good

AccorHotels certified review
Anonymous Families - 19/06/2017
« Everything as expected »

A flying visit, but everything I expect from Mercure hotels was as expected.

AccorHotels certified review
Andrew G. Families - 19/06/2017
« Attitude of the staff was first class  »

The welcome and attitude of your reception staff on both Friday afternoon and Saturday morning when we left was superb. I also wish to commend particularly the night Manager on Friday night/ early Saturday morning who made a huge effort to look after us in the bar and could not have been more helpful and attentive. The breakfast Manager on Saturday morning was also very friendly. We have stayed at the Eastgate regularly for 30 years. Service has always been fine but on this occasion we noticed a significant change to the exceptional attitude of all the staff who looked after us. Well done!

Our most recent 20 reviews
See more reviews
In partnership with Powered by

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 170.00 GBP Non member rate
From 161.50 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 22 km Mercure Thame Lambert Hotel (NOW OPEN)
Mercure Thame Lambert Hotel (NOW OPEN)
From
From 76.00 GBP Non member rate
From 72.20 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in OXFORD
See rates