Hotel - Mercure Oxford Eastgate Hotel
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Mercure Hotel

Mercure Oxford Eastgate Hotel

73 High Street  Oxfordshire 
OX1 4BE  OXFORD
UNITED KINGDOM

1,095 reviews
TripAdvisor Rating Based on 1,095 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • LONDON HEATHROW
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30 am to 10:30 am
    • Opening hours : Week-end 6:30 am to 10:30 am

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 64 rooms
  • 64 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,834 reviews

Our guest reviews for Mercure Oxford Eastgate Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,095 reviews
AccorHotels certified review
P. Families - 20/09/2017

I was surprised given the fact it is a well-known chain of hotels, that we had such very good personal service and very friendly people in all areas.

AccorHotels certified review
Phil Friends - 19/09/2017
« An exceptional weekend in a perfect location »

The service was exceptional, starting from the welcome and then an upgrade to a beautiful suite - overlooking my old college of St Edmund Hall. We were staying for a reunion with old friends, and following the dinner in Hall, we all came back to the hotel bar at midnight. The barman served us all very well and made us feel welcome as we carried on catching up in the comfortable lounge until 2am. Breakfast the next day was as good as I remember from our previous stay a few years ago. I stay in many top hotels in London and elsewhere, and the service throughout was equally good. Thank you.

AccorHotels certified review
Anonymous Business - 17/09/2017

Fantastic hotel with excellent standards and friendly, helpful staff.

AccorHotels certified review
M L. Families - 17/09/2017
« Disappointing »

Our fourth visit in four years. Based on previous experience this stay was not good. Main cause for complaint was poor housekeeping. We had to request toilet rolls, our bathrobes we taken away on the second day, when we requested their return they did not have belts. Our personal glasses were removed whilst the hotel glasses were not washed, lampshades were dusty, and extra pillows requested did not materialise.

AccorHotels certified review
Dave K. Business - 16/09/2017
« Classy but don't forget th basica »

Warm welcome, high levels of comfort and great convenient location. Nice touch with fancy espresso machine but no tea making facility. Have already recommended to there but could be perfect

AccorHotels certified review
Peter S. Families - 13/09/2017
« Very enjoyable stay »

As always we had a very enjoyable stay in Oxford at the Mercure Eastgate Hotel. The staff were attentive but bot intrusive and the accommodation was up to the usual high standard.

AccorHotels certified review
Anonymous Couples - 12/09/2017
« Expensive for what you got »

Staff good. Decor good. No lift, no porterage, bad. Room small for price. Breakfast very disappointing. No real effort made to provide a special experience . Coffee good. Only one dressing gown for double room. Overall worth £ 240, not over £300.

AccorHotels certified review
John K. Couples - 12/09/2017
« Just simply ease and convenience in the heart of Oxford. »

This was our second stay at Mercure Eastgate and I really wouldn't want to use any other Oxford hotel. Very convenient and not too big - the warmth of the place is very nice. Great staff (they remembered us from our last visit!) who were most obliging at all times. Very nice stay.

AccorHotels certified review
Simon F. Families - 12/09/2017
« The Staff were very attentive and made a big effort to accomodate us . »

We were attending a wedding having travelled from Cheshire . Though we arrived before Check In time , two rooms were found for us ahead of schedule enabling us to change . My thanks particularly , to Billy in this regard .

AccorHotels certified review
J W. Families - 12/09/2017
« A very average stay at a very overpriced hotel. »

Not great! Leaving aside price, which was high for what it is, but we knew that when we booked it. Service was very, very average. We had to wait an eternity to get any service. The staff seemed to be more interested in talking to each other than helping customers. The ultimate low point came when on Saturday after dinner (about 9PM) we had a drink in the bar and there was a group of non residents (evident by what they were saying) they were having an extremely loud profanity laden conversation, despite being very clearly intoxicated your staff continues to serve them alcohol (this is against the law) eventually one of the group threw up and they left, of their own volition, they were not asked to leave. Really really poor effort and environment when you have guests paying top rates to stay in this property.

AccorHotels certified review
Niclas K. Business - 11/09/2017

Very satisfied with the atmosphere of the hotel and the people working there. Fresh rooms, yet a bit small.

AccorHotels certified review
Anonymous Business - 11/09/2017
« Ok »

Ok, however breakfast offer is NOT value for money. Since there was no lift to my room one could have offered to take my suitcase to my room. Super quick and convenient check out!

AccorHotels certified review
Sheila A. Families - 08/09/2017
« Excellent Hotel »

Staff very helpful and polite, rooms clean and in good condition, We had one problem do not like streaky bacon that was with the breakfast

AccorHotels certified review
Alex P. Solo - 06/09/2017
« It was a pleasant stay »

The room and the breakfast were both fine and the staff were courteous and helpful. I find the hotel very convenient when visiting Oxford because of its central location.

AccorHotels certified review
Georgine Families - 04/09/2017
« A good stay for friend's wedding »

We booked 3 rooms to stay for a friend's wedding at the college. All the staff are very accommodating and prompt in making sure our requests were met: consecutive rooms, extra duvets etc. The hotel is small, but it has everything with a lobby lounge and satisfactory restaurant. It is centrally located on the High Street which made everywhere easy to get around. I'd recommend it for a nice budget stay in Oxford.

AccorHotels certified review
Dan Solo - 04/09/2017
« Room was good, access to room on 3rd floor was poor »

For the price I paid, it felt abit much, but that's Oxford I Guess. Room was fine and complete with all the essentials. Lift only went up to 2nd floor so was troublesome to go up and down the small stairs to 3rd floor with luggage.

AccorHotels certified review
J. Couples - 03/09/2017
« Nice Stay »

Hotel in good location. Staff freindly and helpful. Room was small but ok., clean, although mugs and teaspoons could have been cleaner. We could hear fans all the time but these seemed to be quieter at night and did not bother us when we were asleep. I think we were above the kitchen. All in all a very pleasant stay.

AccorHotels certified review
Monica Couples - 03/09/2017
« Great location »

Very good, clean room, good staff

AccorHotels certified review
Kim I. Couples - 02/09/2017
« Gorgeous character rich hotel right in the heart of the University Buildings »

Great character hotel, nice sized rooms with small but quality bathroom. Bar seating area was very nice. Super helpful and friendly staff.

AccorHotels certified review
Sarah G. Solo - 02/09/2017
« Amazing first experience with Mercure/Accor »

The stay was fantastic, the room was lovely and the staff were some of the best I've been served by in a hotel. They were quick, professional and friendly. Phenomenal service.

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