Novotel Porto Alegre Airport Hotel 4 stars

TripAdvisor rating 4.0/5 1,529 reviews
Novotel Porto Alegre Airport
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Room 1

Number of guests
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Hotel extras

  • Just 328 yds (300 m) from Salgado Filho International Airport

  • Easy access to the metropolitan area and the industrial district

  • Indoor heated swimming pool with lanes

  • Ideal for guests visiting on business or leisure

  • Comfort and design, fully equipped for conferences

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Porto Alegre Airport

Avenida Severo Dullius 2055
90200310
porto alegre
brazil

Tel: +555133027600

Fax: (+55)51/33027601

Contact email

Check-in from 12h00

Check out up to 12h00

  • T5 :   T5 AIRPORT

  • By plane

    SALGADO FILHO At 0.2km / 0.12 miles - Shuttle paying

  • By plane

    SALGADO FILHO II At 0.1km / 0.06 miles - Shuttle paying

  • By car

    FREEWAY At 1km / 0.62 miles

  • By train

    TRENSURB At 1km / 0.62 miles

GPS :-29.988335, -51.179928

Our accommodations

Superior Suite with a king-size bed

  • Max. number of persons: x2
  • Area: From 46
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Nespresso machine(...)

Superior Room with a double bed

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • Business Desk(...)

Executive Room with a double bed

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine(...)

Superior Room with a double bed and sofa

  • Max. number of persons: x4
  • Area: From 23
  • Wireless internet in your room
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our restaurants and bars

ELEMENTS

Type of cuisine: Regional

Type of cuisine: regional and à la carte. For lunch, dinner and snacks, this elegant and contemporary restaurant can seat up to 100 people. Discover our range of regional dishes in modern, air-conditioned surroundings.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365

Photo non contractuelle / Strictly non binding

If you want to relax after a hard day's work or a long journey, this is the place for you. Try something from our extensive list of drinks, beers and wines or our menu offering meals and sandwiches made with ingredients that showcase Brazilian cuisine

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 113 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 54 people

Find out more
Novotel Porto Alegre Airport Meeting Room

Our guest reviews for
Novotel Porto Alegre Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,855 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,529 reviews

Estadia

Customer review rating 4.4/5

Fatima C. Business - 14/05/2019 AccorHotels certified review

Foi execelente a estadia no hotel.

legal

Customer review rating 4.4/5

Marília B. Families - 13/05/2019 AccorHotels certified review

bem legal

Boa

Customer review rating 4.4/5

Ademir P. Couples - 07/05/2019 AccorHotels certified review

Normal

Sr Ademir, Obrigado por dedicar um tempo para compartilhar seu feedback. Notamos que sua satisfação é baixa em relação a alguns serviços, há algo que gostarias de compartilhar conosco? Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Giovana Filippini General manager

Internet

Customer review rating 4.4/5

Andre Solo - 04/05/2019 AccorHotels certified review

Just one little thing.... There’s no internet at the gym. But.. The Cozine chef is just expectacular. Tks

Dear Andre B., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

Perfect

Customer review rating 4.4/5

Germán S. Families - 01/05/2019 AccorHotels certified review

Excelent

Dear German S., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

Overall it was a great experience

Customer review rating 4.4/5

Pablo Families - 28/04/2019 AccorHotels certified review

First time at the Novotel Hotel, and we had a great time there. Great check-in and check-out process. Great breakfast. The room was fine for a 1 night stay. Parking should be free.

Dear Pablo B., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

Htl conveniently located

Customer review rating 4.4/5

Anonymous Business - 27/04/2019 AccorHotels certified review

Otherwise OK but even though I waited 20 mins the receptionist was incapable of getting the invoice address correct on the invoice. In order not to lose my flight I had to leave and he promised to send the invoice yet during the very departure day - I am still waiting for my invoice!

Dear Mika J., Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giovana Filippini General manager

Ok but could have been better

Customer review rating 4.4/5

Anonymous Business - 17/04/2019 AccorHotels certified review

Staff was friendly, accomodation was satisfactory but the food was not good - probably frozen food. Even the bread for breakfast is not fresh!

Dear Carlos Z., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

Convenient, please revamp your internet infrastructure

Customer review rating 4.4/5

Roberto Business - 13/04/2019 AccorHotels certified review

Large and comfortable room but bad internet reception. Very friendly staff and good breakfast.

Dear Roberto L., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

Excelente

Customer review rating 4.4/5

Marcelo Business - 12/04/2019 AccorHotels certified review

Excentente estadia

Dear Marcelo B., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

A convenient and quiet stay.

Customer review rating 4.4/5

Sergio R. M. Couples - 05/04/2019 AccorHotels certified review

We had a comfortable and quiet stay even being close to the airport. Good breakfast. Friendly staff.

Dear Sergio Roberto M., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

great!

Customer review rating 4.4/5

M. Business - 04/04/2019 AccorHotels certified review

great!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Giovana Filippini General manager

Convenient but could have had better customer experience

Customer review rating 4.4/5

Amy Solo - 31/03/2019 AccorHotels certified review

I did the pre check in online. Here i emailed the hotel to see if there was a shuttle service. They did not reply so i caught an Uber. When i asked the hotel staff if they received my query they said that they had but had no way of contacting me. Surely they would have had my email as that is how i accessed the pre check-in. Also i needed to purchase some toothpaste. It is only sold in packs with other cosmetics. Maybe consider selling individually. It is a waste getting a cosmetic bag with various items when only one item is required

Dear Anya N., Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giovana Filippini General manager

Excellent

Customer review rating 4.4/5

Renato Business - 24/03/2019 AccorHotels certified review

All good!

Dear Renato Ract R., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Summienski Assistent Manager

Nice alternative in POA Airport

Customer review rating 4.4/5

Julio M. Couples - 24/03/2019 AccorHotels certified review

Quite, clean and spacious bedroom. Nice shower. Pretty good breakfast. In front the airport.

Dear Fatima Cristina Bombarda M., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Summienski Assistent Manager

Mr.

Customer review rating 4.4/5

Anonymous Families - 20/03/2019 AccorHotels certified review

Very good.

Dear Robert H., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Summienski Sub Manager

EVERYTHING WAS EXCELLENT !!

Customer review rating 4.4/5

Pedro M. Business - 19/03/2019 AccorHotels certified review

EVERYTHING WAS EXCELLENT !!

Dear Pedro Juan J M. J, We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Summienski Sub Manager
Customer review rating 4.4/5

Gerson A. F. Business - 09/03/2019 AccorHotels certified review

Hotel Aconchegante.

Dear Gerson F., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Summienski Subgerente

Friendly, Clean and Enjoyable Stay

Customer review rating 4.4/5

J. T. Couples - 09/03/2019 AccorHotels certified review

From check in to check out, our total experience was easy and enjoyable. The staff at the desk were extremely helpful and friendly and we appreciated being able to speak English!

Dear Jennifer Sue T., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Summienski Sub manager

Great stay for our 5 nights in Porte Alegre

Customer review rating 4.4/5

Julie Friends - 06/03/2019 AccorHotels certified review

I am from the United States and stayed for five nights in this hotel. It was very comfortable, and I fully enjoyed the great breakfast, dining services, and the lap pool which was a great place to unwind and work out travel kinks.

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