Mercure Maceio Pajucara Hotel 4 stars

TripAdvisor rating 4.0/5 1,336 reviews
Mercure Maceio Pajucara Hotel
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Hotel extras

In an outstanding location on the beautiful Pajuçara beach, the Hotel Mercure also offers regional gastronomy in its bars and restaurants as well as shopping in the open-air markets situated along the Maceió seafront.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Valet parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Shoe shine machine
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Maceio Pajucara Hotel

Avenida Dr Antonio Gouveia
numero 627 Pajucara
Alagoas
57030 170
maceio
brazil

Tel: +558221229500

Fax: (+55)82/21229500

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    ZUMBI DOS PALMARES At 25km / 15.54 miles

GPS :-9.668527, -35.714078

Our accommodations

Intimate apartments with restrained, modern decor.

Standard 1 double bed

  • Max. number of persons: x3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard 2 single beds

  • Max. number of persons: x3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

1 double bed, Superior

  • Max. number of persons: x3
  • Area: From 18
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

2 single beds superior

  • Max. number of persons: x3
  • Area: From 18
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

ADAPTED STANDARD WITH 1 DOUBLE BED

  • Max. number of persons: x2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

RESTAURANTE PAJUÇARA

Type of cuisine: International

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar is in the hotel lobby, and is a place to enjoy regional drinks or a chilled beer to relax after a day of cultural tourism or at the start of a night out.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Maceio Pajucara Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,817 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,336 reviews

Customer review rating 4.4/5

Sergio S. B. D. F. Families - 23/03/2019 AccorHotels certified review

ambiente co forgavel sevursnca

Prezado Sr. Sergio f., boa noite! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral
Customer review rating 4.4/5

Anonymous Couples - 28/02/2019 AccorHotels certified review

Internet pessima,canais da TV horrivel

Prezado Sr. Laert N., boa tarde! Agradecemos a avaliação e comentários. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estamos tomando medidas apropriadas para lidar com os problema relatados. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Fantastic moments in Maceio

Customer review rating 4.4/5

Seb Couples - 12/02/2019 AccorHotels certified review

It was an amazing journey with your employees. Great breakfast, unforgettable location and a good room. Nice internet.

Dear Mr. Sebastian B., good afternoon! We appreciate feedback and comments. Your satisfaction is a better reward for our partners who work daily to provide excellent service. We hope to return to the future. Regards, Thais Pradella General manager

nice place

Customer review rating 4.4/5

Kira Business - 05/02/2019 AccorHotels certified review

good as expected

Prezado Sr. Lucas Quaresma, boa tarde! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral
Customer review rating 4.4/5

Anonymous Business - 03/02/2019 AccorHotels certified review

Lack of fitness center ! The equipments of what should be a fitness center are located at the outsourced Parkin lot of the hotel without out any kind of health conditions to exercise.

Dear Mr. Aloisio P., good afternoon! We appreciate feedback and comments. Your satisfaction is a better reward for our partners who work daily to provide excellent service. We hope to return to the future. Regards, Maycon Gonçalves Coordenador de recepção

Good

Customer review rating 4.4/5

Antonio C. M. Business - 06/12/2018 AccorHotels certified review

Was good

Prezado Sr. Antonio M., boa tarde! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Great people! Old structure

Customer review rating 4.4/5

Lucas H. Business - 11/11/2018 AccorHotels certified review

Great people helping us in the hotel, but it needs to improve the structure.

Prezado Sr. Lucas A., boa noite! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe e de trabalharmos com os pontos avaliados. Sua opinião é muito importante para sempre alcançarmos nosso objetivo que é a satisfação plena dos nossos clientes. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

amazing

Customer review rating 4.4/5

Anonymous Business - 30/10/2018 AccorHotels certified review

everything was perfect, nice staff, beautiful room view, comfort room, clean sheet, nice and convenient location

Dear Mrs. Consuelo G., good night! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Too noisy and loudy

Customer review rating 4.4/5

Angela E. Families - 24/09/2018 AccorHotels certified review

The rooms should be better soundproofed. Unhappily I had to listen to everything that the host couple was doing next. On saturday morning they had works with drill, unacceptable for a hotel where you search peace

Dear Mrs. Angela E., good evening! Thanks for the rating and feedback. I'm sorry that we are not meeting your expectations, at Mercure we try to provide a high level of service to each of our clients We hope to see you again in the near future. Regards, Thais Pradella General manager
Customer review rating 4.4/5

Josué R. A. Families - 17/09/2018 AccorHotels certified review

EXECELETE

Prezado Sr. Josué A., bom dia! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Mercure Maceió

Customer review rating 4.4/5

Ricardo Couples - 25/07/2018 AccorHotels certified review

Excelente

Prezado Sr. Ricardo, boa noite! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral
Customer review rating 4.4/5

Alan Business - 21/05/2018 AccorHotels certified review

Recomendo sempre!

Prezado Sr. Alan A., boa tarde! Agradecemos a avaliação e comentário. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella

High cost for low quality, rely only on the name, avoid stay in this hotel during your stay in Maceio

Customer review rating 4.4/5

Renato D. Couples - 08/04/2018 AccorHotels certified review

Car parking and breakfast too expensive, freeze was doing strong noise and nobody replaced. They did no provide additional sheets also employe almost changed me a breakfast without have it. Not good cleaning on arrival an towers dark as well. Too expensive for such bad quality

Prezado Sr. Renato D., boa noite! Agradecemos por nos contar sobre sua experiência no Mercure Maceió Pajuçara. Sentimos muito não termos correspondido ás suas expectativas. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Otima estadia.

Customer review rating 4.4/5

Rosana L. Couples - 24/03/2018 AccorHotels certified review

Otima, estadia ....

Prezada Sra. Rosana l., boa tarde! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-la em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

A nice hotel

Customer review rating 4.4/5

Susana Couples - 20/03/2018 AccorHotels certified review

The hotel is perfectly located just across from the beach and in the best area of Maceio. Very comfortable room but we did not have the room made twice, which was not good. Varied and complete breakfast. The people were very friendly

Dear Susana, good night! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Pradella Gerente Geral

very good and reliable hotel

TripAdvisor rating 4.0/5

passan2s Couples - 26/02/2018 TripAdvisor review

cleanliness good, breakfast great and diversified, excellent location, super recommend, experience was very good, staff very polite and helpful, I will be back for sure.Maceió is a wonderful place to spend honeymoon.

Thank you for your consideration of your stay at Mercure Maceió Pajuçara. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you with an exemplary service. We hope to see you again in the near future. Regards, Thais Pradella General manager

Regular

Customer review rating 4.4/5

Soledad Friends - 28/01/2018 AccorHotels certified review

Relugar

Estimada Soledad Margarita L., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Mercure Maceio Pajucara Hotel. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas. En Mercure, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Thais Pradella Gerente Geral

Very good location and great hotel

Customer review rating 4.4/5

Luiz P. S. Couples - 15/01/2018 AccorHotels certified review

I liked my stay at Mercure Hotel, good location by the beach and the room was OK.

Prezado Sr. Luis Paulo S., boa tarde! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Convenient cozy hotel

Customer review rating 4.4/5

Anonymous Couples - 24/12/2017 AccorHotels certified review

Kindly staff taking care of all details. Good breakfast buffet with fresh juices and fruits and also tapiocas. Well located, with some walking distance spots to be visited.

Dear Maria Fernanda S., good night! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Pradella Gerente Geral

Evaluation

TripAdvisor rating 4.0/5

newton660 Couples - 05/11/2016 TripAdvisor review

It's not a 5 stars hotel, but it's very comfortable with a very good service (room service, restaurant and reception). As ever the minibar products are very expensive. I like very much the pool area - there is a beautiful view - and the attendance there was excellent.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maceió Pajuçara. It is always a pleasure to receive feedback and I will share your comments with our team. Sincerely,
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