Hotel - Mercure Camboriu Hotel
Mercure Hotel Mercure Hotel

Mercure Camboriu Hotel

4.0/5 1,992 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 293.40 BRL Non member rate
From 264.06 BRL Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Airport shuttle
    • APT HERCILIO LUZ (Paying)
    • APT NAVEGANTES (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00 - 00:00
    • Opening hours : Week-end 10:00 - 00:00

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 201 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 11 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 7,851 reviews

Our guest reviews for Mercure Camboriu Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,992 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Camilla Families - 11/07/2018 AccorHotels certified review
« Coffee »

Everything was great but the time of the breakfast ended at 10:30. I was there at 10:15 and almost everything was empty, even the coffee. I didn't like this.

Cleber V. Business - 04/07/2018 AccorHotels certified review
« Bad, not posible to sleep due strong odor in bedding »

All bedding has a very strong odor, maybe related to fabric softener, as I´m allergic was impossible to sleep.

Friends getaway - 21/06/2018 TripAdvisor review
« It's a Mercure with ocean view »

Very well located with mercure standard service. If you know the brand you know all about the bang for buck that mercure has. The only downside is in the winter the rooms are very cold. No heating system.

Jm Solo - 28/05/2018 AccorHotels certified review
« A nice stay at an affordable price »

I am very pleased about my stay (first time) at the Mercure Hotel in Balneario Camboriu. Excellent location in front of the beach near of everything at walking distance. Nice room, quiet and very clean. Staff very friendly and professional. Definitely, I stronger recommend for tourist, business single, couples or family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julio M., We very much appreciate your comments regarding your stay at the Mercure Camboriu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Patrícia Reis Seifert General Manager Mercure Camboriú Internacional

Moyses O. Couples - 27/05/2018 AccorHotels certified review
« Poor »

as a Brazilian I know that every hotel offers breakfast with no extra charge. also the towels are so tiny and old. the water at the reception only after 2.00pm realy!!! the soup is so small and no shampoo. I ask for a king bed and we have a queen more like a trampoline. at sauna no towels unless you call front desk. not a invite atmosphere... great location but never came back... plenty of options in BC. we came back from the beach around 11.00 PM ready to drink the flavor water and we couldn't find after ask the lady at the front desk she told us only after 2.00pm "realy"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moyses Elias Leal De o., Thank you for taking the time to tell us about your experience at the Mercure Camboriu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Patrícia Reis Seifert General Manager Mercure Camboriú Internacional

Sam G. Business - 21/05/2018 AccorHotels certified review
« Felt abbused by Hotel rules and rudeness of staff »

Was a bad experience from start. Unfriendly statff and rudeness all over. while checking in, a paper was hanlded for me to sign stating that an extra 100 BRL would be charged in case I receive visitors in my room. I explained that my wife and baby were with me but would not stay longer than 15 minutes as they were heading to the airport, however my baby needed to be changed and I would like ot sue my room for that. I said I would not accept such terms, then the staff tol me tht I was not bale to check in if not accpting these "extra" terms. Guess what, they charged me 100 BRL for 15 min in order for me to change my baby. I should have changed him in the lobby... They the excuse came that this was for security reasons... my baby is now a security reason. also, the access key in all the lifts were broken. They should fix their own facility instead of blackmailing their guests. I called the manager Patricia but she was not available on Firday, nor on Satruday. Worst experience I have ever had on a Accor hotel... worldwide.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samir G., Thank you for taking the time to tell us about your experience at the Mercure Camboriu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Patrícia Reis Seifert General Manager Mercure Camboriú Internacional

Anonymous Friends - 05/05/2018 AccorHotels certified review
« Bad »

Hotel policies about guests.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Bruno, Agradecemos os seus comentários e feedback no seguimento da sua estada no Mercure Camboriu Hotel. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Patrícia Reis Seifert General Manager Mercure Camboriu Internacional

Wederson F. D. M. Business - 05/05/2018 AccorHotels certified review
« ESSENCIALMENTE EFICIENTE »

CONFORTÁVEL PRÁTICA EFICIENTE

Maurizio P. Solo - 30/04/2018 AccorHotels certified review
« Fantastic »

Great and accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maurizio P., We very much appreciate your comments regarding your stay at the Mercure Camboriu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrícia Reis Seifert General Manager Mercure Camboriu Internacional

Family - 26/04/2018 TripAdvisor review
« Excellent experience »

Great location, near the beach and restaurant. The staff are polite and attentive. The hotel is very light anr organized. The not offer beach chairs and service.The rooms facing the sea are very agradavers.The hotel´s restaurante and bar are excellent.

Carlo S. Couples - 27/03/2018 AccorHotels certified review
« Won't stay there again. »

I did not feel welcome when I checked in. The receptionist was more concerned about charging me for bringing my girlfriend with me than actually receiving us with warm in the hotel. I made a reservation for 1 by mistake, but usually if I reserve for a double bed, I am not charged if I bring her. I have stayed in five star hotels and cheap hotels, and this never happened before, usually the staff knows it was an honest mistake and let it pass. Then, after paying the fee for having my girlfriend with me, they give me a room with 2 twin beds! I called to get a room change, and instead they just joined the beds! It was so uncomfortable, I could not rest well, the beds kept splitting. So, in summary, I paid over 100USD for poor treatment, an an uncomfortable room, if I new, I would had stayed on a cheaper hotel or airbnb. I stayed there because I thought the price meant friendly service and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlo S., Thank you for taking the time to tell us about your experience at the Mercure Camboriu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrícia Reis Seifert General Manager Mercure Camboriú Internacional

Gilberto H. Couples - 21/03/2018 AccorHotels certified review
« Features »

The pool area has best view, but noboby to server any drink. The area around the pool was slipping. the concierge invade my room 9 am and asked to me if i am going to check out , a day before i am checking out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilberto H., Thank you for taking the time to tell us about your experience at the Mercure Camboriu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Patrícia Reis Seifert General Manager Mercure Camboriú Internacional

Solo travel - 20/03/2018 TripAdvisor review
« Would expect more from a Mercure hotel »

It´s a normal hotel but is not what we used to have from a Mercure hotel. Is well located and near to restaurants / bars to enjoy a good time. Think that public areas of hotel should be updated since they seem to be old

Jan-frederik V. Business - 19/03/2018 AccorHotels certified review
« Mr Jan-Frederik V. »

Good day The Experience was good, However I packed my Bags on Sunday the 11th of March 2018 and by Nike sneakers disappeared from a packed closed bag between Sunday afternoon and Monday morning? How is this possible. My room number was 618. Regards Jan-Frederik V.

Matt Business - 12/03/2018 AccorHotels certified review
« It is a wonderful hotel, but the motion lights need to be adjusted. »

The room was great and the facilities are wonderful. The only problem I had was the motion detecting lights in the hallways. They were not sensitive enough. They should turn on when the elevator opens, no one should step into a dark hallway when they leave their room or hallway.

Camilla Friends - 11/03/2018 AccorHotels certified review
« Perfect location »

Perfect location just by the beach. Good Breakfast. Clean rooms. Nice swimming pools, both indoor and outdoor. Lovely view!

L H. Couples - 09/03/2018 AccorHotels certified review
« The Mercure is one of my favorite hotels for service and comfort. »

My wife and I enjoyed the week at Mercure as it is close to the beach and restaurants in Camboriu. The location makes it a good place for a vacation. The service and rooms are very good and the restaurant, MOOD, is great. I would suggest that you get new guest towels as the ones we got each day were pretty worn. Also I would suggest that 4 sets of towels be provided each day and not just the number for the number of beds.

Rosi Families - 26/02/2018 AccorHotels certified review
« Descanso »

Legal

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra.Rosi , Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Camboriú Interncional. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Patrícia Reis Seifert General Manager Mercure Camboriú Internacional

Jeremy Couples - 26/02/2018 AccorHotels certified review
« Great stay from a foreign vacitioner »

Great hotel and staff. Everyone was very friendly and helpful even though we did not speak the language. Clean rooms and nice amenities. Breakfast and the pools were also very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patrícia Reis Seifert General Manager Mercure Camboriú Internacional

Andre Business - 25/02/2018 AccorHotels certified review
« Upstanding »

Great stay no comments

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patrícia Reis Seifert General Manager Mercure Camboriú Internacional

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