Hotel - ibis Singapore on Bencoolen
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Ibis Hotel Hotel

ibis Singapore on Bencoolen Hotel

170 Bencoolen Street 
189657  SINGAPORE
SINGAPORE

6,401 reviews
TripAdvisor Rating Based on 6,401 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Laundromat (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The new Sweetbed by ibis bedding offers you the ultimate in sleeping comfort by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 538 rooms
  • 504 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 29 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 12,028 reviews

Our guest reviews for ibis Singapore on Bencoolen

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 6,401 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 18/07/2017
« Clean, convenient and comfortable »

Excellent staff, clean room, convenient location. My room type was changed from double to single on check in but that was ok because I received breakfast and a taxi to the airport for the trouble.

AccorHotels certified review
Frank L. Business - 17/07/2017
« God experience »

Check in and stay was great. Buffet breakfast not good as I came down at 830am and the choices were limited as most food items are already finished and not refilled.

AccorHotels certified review
Kiing S. Families - 17/07/2017
« Ibis warm my heart! »

Feel like home sweet home instead of hotel stay.

AccorHotels certified review
Zapong Families - 17/07/2017
« Nice stay, friendly staff »

We chose ibis Singapore on Bencoolen for its location, price and most importantly, the reviews. Check-in was smooth, we were stoked to find that our room was ready (it was not yet 2 p.m) and they let us in. There are no porters, but trolleys are readily available if you have many luggage with you. Theres's a 7-11 convenient store literally outside the entrance hall. Public transportation is not a problem, a bus stop just behind the building and MRT few mins walk.

AccorHotels certified review
Paul A. Families - 17/07/2017
« Great staff, great location, great rooms »

Wonderful place. Staff very helpful. Location is fantastic. Restaurant was excellent quality. Just didn't realise our breakfast was included otherwise would have had breakfast as well.

AccorHotels certified review
Tjwan H. F. Families - 17/07/2017
« Very Good Hotel and Location »

About the Ibis Hotel. Clean room. Best location for shopping in the Bugis Market. Easy to find food. Specially the hotel give us late check out until 16.00. Thank for the good services

AccorHotels certified review
Anonymous Business - 17/07/2017
« Good customer service but room is below average »

From the check-in to check-out, your staff had been professional. However, the room in terms of what I paid is below my exceptions, i.e. most of the amenities would need to ask, no bottle water provided but to ask you to drink tap water (I was told by my local friend should not drink tap water) etc.....

AccorHotels certified review
Michael Couples - 17/07/2017
« Comfortable stay and friendly staff »

Made to feel welcome as soon as we arrived. The rooms are functionable and comfortable. The breakfast was good with the dishes constantly topped up. The food on the day-dining menu was of great quality and well priced. Only slightly negative comment to make is regarding the gentleman at reception the day before we checked out. Due to a very early check out time the following morning, I asked if I could settle my bill in advance and the reply was "or you could come down 5 minutes before you plan to check out". I do realise that at 4am the checkout is (probably) quite fast to do in the morning, but I just wanted to be able to walk out the front door in the morning without going through the check out process when I was still asleep on my feet. Overall a fantastic stay and I would definitely return to the hotel the next time I am in Singapore !

AccorHotels certified review
Le T. K. T. Business - 17/07/2017
«   »

I am satisfied with the service of the hotel. Thanks

AccorHotels certified review
Anonymous Business - 17/07/2017
« Nice hotel »

Location close to shopping center.

AccorHotels certified review
William Y. Business - 17/07/2017
« Stays during 9 Jul to 14 Jul »

Cleanliness can be improved, stain marks all over floor and dusty window area and rack space. Good in topping up and maintain toilet cleanliness and bed doing. No mineral water provided. Like the handy phone which really helpful for travellers unit was spoiled and exchanged at front desk.

AccorHotels certified review
Agus S. Families - 17/07/2017
« Staying there is so convenient: being close to the MRT and shopping centres. »

A nice place to stay. Friendly staff. Time flew unnoticed.

AccorHotels certified review
Leong K. F. Couples - 17/07/2017
« Good location. »

Good location, small but comfortable room, lighting arrangement can be improve though.

AccorHotels certified review
Goutam S. Business - 16/07/2017
« Disappointing stay »

Poor guest service, indifferent staff. I usually stay at the Ibis One Central, Dubai and was expecting a similar experience, but I was disappointed.

AccorHotels certified review
Rby Business - 16/07/2017
« good location hotel »

i stay for business trip and this hotel quite okay for location point.

AccorHotels certified review
Tarit R. Couples - 16/07/2017
« Very bad food , bad service during breakfast and very poor wifi »

The quality of food in the breakfast was sub par. On both the days we asked for vegetable omelette without tomatoes and well done. The first day she got us omelettes which were under a d filled with tomatoes. The idlis were ice cold and rock hard. The second day we asked for flat vegetable omelette with just onion cheese and chillies. What we got was an undercooked omelette with raw carrots broccoli and baby corn!! We ended up throwing most of the food away. The wifi would never connect in your rooms and as a result of which i had to exhaust my net package to get my work done

AccorHotels certified review
Nancy C. Business - 16/07/2017
« Good value for money. Love the Location  »

No complaints. Just live the bed and though small, got all that I need for a comfortable stay

AccorHotels certified review
Thitiporn W. Solo - 16/07/2017
« Great Service from Staffs »

I feel comfortable during my Stay.. Staffs are friendly and They always smile and helpful when I need any HELP.. I am sure I will choose this Hotel for my next visit..

AccorHotels certified review
Alan Families - 15/07/2017

Clean and daily room service. Good location, friendly staff.

AccorHotels certified review
Chattraporn S. Business - 15/07/2017

This time is 4th time that I stay with IBIS bencoolen. Last 3 times, I feel this place is nice for resting (for both location and comfortable). This time I reserved again for Queen bed room stay 2 nights and I found some changing. 1) Bed room : I received the room (if not wrong 721), the room is on 7th floor (as previous time, but different location). I think this room more noisy. I can heard many thing from outside that cause me not so well sleep in both nights. I am not sure this point the hotel can help or not, but is ok i understand it happen cause other guest. 2) The same room also not so far from speker that hotel open the song. I think it would be better to low it down because the room wall and door can't absorb any sound from outside 3) About the bed. This time I think it worst idea to create 'Queen bed' by using 2 single bed put close to each other (and also blanket). Bed (the white one) is too soft with the small pcs that you put cover another 2 blue sheet (single bed). When I sleep I feel it's not comfortable because Icouldn't sleep in the middle of the bed and also blanket not able to cover all my body. Seem like I need to chose only one small bed to sleep then cause me in plain. Please solve this matter. I think it would be better.

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