Hotel - ibis Swansea
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Swansea Hotel

3.5/5 909 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 99 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,573 reviews

Our guest reviews for ibis Swansea

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 909 reviews
Business - 13/11/2018 TripAdvisor review
« overnight stay »

Excellent value and very comfortable beds. Ideal for a cheap overnight business stay but very much on the edge of the city. Worth noting that the lift was not working and we didn't try the breakfast..

Peter Families - 09/11/2018 AccorHotels certified review
« Good experience »

Great hotel. Very friendly staff. Lovely breakfast. Comfy beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER J., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anon Business - 09/11/2018 AccorHotels certified review
« Great location, helpful, friendly staff »

Having stayed here before, was a little disappointed by the breakfast, previously superb, bacon was hard and dried out and scrambled eggs also dry. Hopefully this was just a one off and next time will be back to great! Staff couldn't be more helpful though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINA T., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Susan Business - 08/11/2018 AccorHotels certified review
« Fabulous welcome, nice stay »

What a warm welcome on arrival - probably the nicest ever. Hotel was pleasant, clean, and warm. Room spacious and comfortable. Bed was great. Breakfast was satisfactory. Overall - nice. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON B., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David Business - 07/11/2018 AccorHotels certified review
« More then pleased. »

Great location, Breakfast was very good, Bed was comfortable, Shower was great, Staff friendly and all for a good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AYLETT W., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul B. Couples - 07/11/2018 AccorHotels certified review
« Very Relaxing »

Enjoyed it from start to finish. Staff were great as per usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David F. H. B. K. Families - 06/11/2018 AccorHotels certified review
« just as we expected »

after more than 10 years using this hotel the standard has never dropped , in fact the service gets better and better, from the manager to the cleaning staff they all have a smile on their faces and want to help you in any way they can.This weekend gone, the lift was out of service and they were prepared to help carry anything for you to the second floor( to our room if needed) which tells you how helpful they all are, we will be returning again at the end of the month to stay once more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID K., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

J. F. Couples - 06/11/2018 AccorHotels certified review
« Good budget hotel »

Like the hotel and the staff. The walls are a little thin and you can hear people moving around in other rooms one or two guests were noisy in the corridor late one night, but for the cost this is a good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F. J., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Colin P. Couples - 05/11/2018 AccorHotels certified review
« mr mrs »

enjoyed our week end thank u .

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN P., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chris D. Friends - 05/11/2018 AccorHotels certified review
« Excellent hotel at a great price »

This hotel ticked all the boxes for a short trip away. Rooms were clean and well equipped. I liked how the hotel had a bar and pool table in it. The staff were all very welcoming and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS D., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Merrily C. Families - 05/11/2018 AccorHotels certified review
« Perfect dog friendly stay »

Great, friendly service as always. I was pleased to see since my last visit the addition of bottled water/shortbread in the rooms & a bowl of water for the dogs in reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MERRILY c., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Neil Couples - 05/11/2018 AccorHotels certified review
« Enjoyable short break »

Hotel in a good location. Staff were all excellent and welcoming. Bed was really comfy and room was as to be expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL A., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

P. S. Families - 04/11/2018 AccorHotels certified review
« Fine but breakfast could be better »

It was ok, but rooms need updating. Door would not lock properly when leaving room. Breakfast was not very good quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER S., Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tony N. Couples - 04/11/2018 AccorHotels certified review
« Was ok »

Check in and out fine but room was not like photo and the paint was falling off and black marks on the wall in shower and the inside handle of shower room turns 360

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY N., Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sadekj Families - 04/11/2018 AccorHotels certified review
« Friendly staff. Good value for money. »

Hotel was well located staff friendly and helpful. Room was quite basic but ok. Disappointed by the sweet bed which was hard and not very comfortable and not on a par with a premier inn bed which is presumably what it was designed to compete with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KING JONES M., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sue J. Couples - 03/11/2018 AccorHotels certified review
« Top Marks »

From beginning to end a perfect stay. Staff were really friendly and the emphasis on the local produce and touches in the hotel were really super. Biscuits made in Wales, were much apreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN J., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 03/11/2018 AccorHotels certified review
« ok »

ok not a good night sleep had a dog barking a lot

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHEL S., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Annie M. Couples - 03/11/2018 AccorHotels certified review
« Very helpful staff »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNIE M., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dw Families - 03/11/2018 AccorHotels certified review
« Great little hotel is convenient location for bay campus »

Comfy bed, great breakfast and easy parking. Location was quiet and the extra comfy room really comfortable. Will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEBBIE W., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alistair R. Couples - 03/11/2018 AccorHotels certified review
« The staff were very kind and welcoming »

Reception, bar, breakfast room crew ....all great

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISTAIR R., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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