Hotel - ibis Swansea
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Swansea Hotel

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3.5/5 860 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 99 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Satellite/cable colour TV
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,234 reviews

Our guest reviews for ibis Swansea

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 860 reviews
AccorHotels certified review
David C. Couples - 17/06/2018
« Mr David C. »

Your IbisHotel in Swansea SA1,is very well run, and your staff are always prepared to go the extra mile, to make your stay enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
John P. Business - 15/06/2018
« generally, comfortable and pleasant »

The hotel was clean, comfortable and the staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear John P., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Martyn P. Couples - 15/06/2018

Excellent service, friendly and helpful staff, great value for money, excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTYN p., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Peter W. Couples - 14/06/2018
« Budget..............but good »

Helpful staff. Excellent breakfast. Good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER W., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
M S. Families - 13/06/2018
« satisfactory stay »

Very good only needed to stay one night so not with you long to form an opinion but room excellent and any queries I had were dealt with quickly and efficiently. We Plan to return soon as my wife continues treatment at Singleton

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ian W. Friends - 12/06/2018
« Very good »

very good rooms more than adequate for our week end stay, only had breakfast one morning but it was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN W., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Friends - 12/06/2018
« as usual »

as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear ACKROYD P., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
C.f. Families - 12/06/2018
« Visiting swansea »

It was only one night, but very happy with all it’s offered,we used to go to another competitor ,but for me The most important thing ibis only have is a detachable shower head,please keep it like that and we will be Your customers for ever. Rooms are perfect ,very happy with what ibis provide, breakfast very good, there is a big choice of items, need a bit more attention in checking that some items are still ok(cheddar chees and ham). Another great point for chosing ibis especially Swansea is the parking ,the thought of going somewhere and parking is provided is a very good selling point.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARMELO F., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Dr W. D. C. Families - 11/06/2018
« Central location, friendly staff. »

WE were welcomed warmly by the staff. The room was spacious and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM C., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Lb Solo - 11/06/2018
« EASY TO FIND AND WONDERFUL STAFF »

I arrived with so much luggage that the male receptionist went and got the trolley, helped me to the car and took the trolley to my room. The room was clean, large enough bed but I found the pillows very uncomfortable (I like feather ones). Earl Grey tea was waiting for me as requested in my room, just a shame that it was not left for my other 2 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY B., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Margaret A. Friends - 11/06/2018
« Exceptional »

Staff very friendly and helpful .hotel very clean thoughtout.room nice. Good choice of breakfast. Would definitely book again .Thank you .

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET a., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Lorna B. Couples - 10/06/2018
« Comfortable bed but the rooms were shabby and unappealing. »

Nice reception and bar area and greeted by friendly staff. I know it was classed as an economy room,but the website picture was nothing like that given to us. Missing sofa, lamp and no bed spread. It made the room unappealing and lacking in just a little creature comforts. The shower was powerful and hot, so was very nice, however, as it is a wet room, despite having a dip down, it still flooded the bathroom floor. Unfortunately early hours of the morning we were awoken by rowdy guests, who had arrived home about 4.30am and proceeded to shout around the corridors while one guest was trying to locate a bed for the night (as it seemed the lads had bought ladies home leaving him roomless). This continued for quite a while in spurts, so the result was 2 very tired guests as couldnt sleep properly. When mentioned this at reception the following morning, wondering if they had a night porter and why they had not dealt with this, we were told the night porter had reported no noise, further asked why didnt you phone it down? the reply was simply our phone wasnt working.....well, it certainly wasn't plugged in which we did not realise til following morning (I mean when you have been woken at 4.30am onwards and phone isnt working, in an already old looking hotel, we just asumed it was broken). They did offer a free breakfast as apology, thank you, but still made a tiring 3 and a half hour journey home on not much sleep. So overall, staff are lovely and downstairs area spotless, but lack of even just a bed spread made the room bare, and no ide where my sofa has walked to?

Our hotel has responded to the review
Our hotel has responded to the review

Dear LORNA B., Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
M B. Couples - 10/06/2018
« Clean room, met expectations »

Greeting from young man on duty at 1am was exceptional - he couldn't have been nicer. Room was clean and standard maintained throughout the 3 days we stayed. Re-furbishment of rooms is a definite improvement. Reception area is brighter too, and has a less 'laddish' feel than the last time we stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAGGIE B., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
C. G. Families - 09/06/2018
« Great! »

Quick break to see relatives, good value hotel, easy location to access Swansea 5 minutes to town centre in car. Room was clean no problems, we chose to not have breakfast, it looked great but a bit expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLINE G., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Andrew M. Business - 08/06/2018
« Noisier than previously »

Disappointed to be allocated a roadside room that smelt of smoking initially when I had requested a car park side room but luckily there was still a car park side room available. I was disturbed by noise outside the hotel during the night - is there a refuse tip nearby?

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW M., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Solo - 07/06/2018

The staff were, as usual, very helpful. Especially as every time I went to use my key, I had to go down to reception to get it recut!

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIV V., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
R H. Business - 07/06/2018
« good »

easy access to Swansea and Port Talbot, good parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNETTE W., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Gwyn J. Couples - 04/06/2018
« Very good quality »

Nice clean and tidy. Staff very helpful and polite. Only downside was the uniform they werr wearing poot quality ugly T shirts Food excellent. We will certainly visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear GWYN J., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 04/06/2018
« clean, friendly and good value »

The lady who checked us in was friendly and helpful and the room was clean & fresh. Great bed. However, the window was broken at the top hinge and impossible to shut and the fan in the bathroom was barely murmuring - so it got very warm and foggy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHEL E., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Charles W. Couples - 04/06/2018
« Everything exactly as I had hoped »

From the ease of booking via the AP to the welcome on my arrival to the reception staff through to the cleanliness of my bedroom and comfort of the bed it was all 10/10. I will certainly return again as a nervous car parker loved the ease of parking on the car park too. As a stranger to Swansea the location of the hotel makes it very easy to find too

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLES W., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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