Hotel - ibis Swansea
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Swansea Hotel

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3.5/5 833 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 99 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Pay per view channel(s)
    • Fax machine
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,938 reviews

Our guest reviews for ibis Swansea

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 833 reviews
TripAdvisor review
mandyp351 Solo travel - 11/01/2018
« Minimal »

Hair dryer didn’t work had to leave with wet hair in the freezing cold Plug socket to charge phone didn’t work, so no charge for journey back Sink plug wouldn’t work, nice view of toothpaste spit No spoons or glasses in room

AccorHotels certified review
Christine R. Families - 09/01/2018
« lovely friendly staff »

We had a lovely stay at the Ibis. Staff were very friendly, lots of choice for breakfast, and the room was comfortable. We went there because they take dogs, and we found the hotel to be very dog friendly, with dogs allowed in the bar area - we were able to eat our breakfast in the bar area with our dog.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE R., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Frances K. Business - 09/01/2018
« Comfortable stay at a budget hotel »

The hotel is convenient for me on Fabian way because my son is along the road in Swansea Bay campus. The hotel is easy to find and has a nice car park next to it. The staff were efficient and friendly, and the room clean and comfortable. There is a shower rather than bath . T and coffee making facilities flat screen television on the wall or very little space for storage no drawers or cupboards. I was there for one night only, so it suited me fine. I'd be happy to stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCES K., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Rosemary P. Couples - 08/01/2018
« Excellent »

Booking was easy. I booked on the internet and made a mistake. I phoned the hotel and a very helpful lady corrected it quickly with no problems. The room was pleasant and the Rib chips and salald dinner was superb. my partner usually prefers African food but he couldn't stop crowing about. Breakfast was also great but we could've done with a tv or newspapers breakfast. All in all it was a pleasant stay. We always book into Ibis when we're away from home because we've found no problems with your service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemary P., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 08/01/2018

Excellent value,b clean and comfortable with lovely buffet breakfast. One slight problem, one bed light and the lamp on the desk did not work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLIVE J., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mark H. Couples - 08/01/2018
« Great rooms, below average breakfast »

Comfy beds, clean rooms and generally quiet despite close proximity to a main road, but let down by bread and pastries that were stale or not cooked properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK H., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Jane P. Families - 06/01/2018
« Excellent »

Friendly staff, comfortable beds and fantastic breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE P., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Malcolm H. Couples - 06/01/2018
« nice easy check-in »

easy and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM h., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Liome A. I. Couples - 05/01/2018
« Nice »

we had to move rooms, as our heating was not warming the room. The second room had a faulty window. After trying to shut it with its keys, it was eventually selotaped shut as my husband and I where did not want to move a second time. Plus, this room was warmer. We where given a full refund, which we didn't expect. That was kind of them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIOME E., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
J. M. Families - 05/01/2018
« Poor food »

Good service, good room, easy parking for my high top transit van, rubbish food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. J., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ioan W. Families - 04/01/2018
« A good location for what we wanted to do »

When booking I was warned that it could be noisy on New Year's Eve so we were given a 2nd floor room. We had two good nights sleep for our stay in Swansea. We had pre booked breakfast and were pleased with the choice of food

Our hotel has responded to the review
Our hotel has responded to the review

Dear IOAN W., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Rita T. Couples - 04/01/2018
« Another pleasant stay »

We always feel comfortable at this hotel our little dog is made welcome and all the staff are very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear RITA T., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Family - 04/01/2018
« Poor food »

On site free parking for my high top transit van. Food was not as described on menu (which was not at all extensive) and could not be put right. We were given a free breakfast but only after complaint in the morning. Cheerful staff, clean room.

AccorHotels certified review
Jeff Couples - 03/01/2018
« Jeff »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFF A., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
E E. Families - 03/01/2018
« Excellent staff, clean rooms. »

We have stayed here several times now and as usual the staff were fanatasyic; genuine, polite and attentive throughout. The rooms and facilities are all clean and well maintained. Excellent breakfast. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIAN E., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Richard M. Couples - 02/01/2018
« Richard »

on arrival staff were polite and helpful reception and bar area very clean and welcoming. Room 201. The shower extraction fan was inadequate/ not working properly, my partner took a shower had the door closed which meant all her clothes were literal soaking as too was her hairdrye and all the surfaces, toilet , floor etc were wet not nice. The electric plug socket under the coat hanger area was in secure causing my partners tonges to turn off. There were 3 large screw holes in the wall alongside the bed obviously where either a picture once hung but these holes went filed in didn't look nice. A net curtain would be good as once the main curtains were open people could see straight into the room from the opposite local buildings (bit of privacy I think in order )

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD MORGAN, Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Families - 02/01/2018
« Fantastic »

Great service, friendly atmosphere and Staff always went the extra mile Shaz, Debbie, Linda and Sam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSHEEL BAGGA, We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anwen Friends - 02/01/2018
« Acceptable »

Reception staff helpful & welcoming. Room clean & tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANWEN HOPSON, We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Jason Couples - 30/12/2017
« Perfect »

Friendly staff , clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear JASON P., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
P. Solo - 28/12/2017
« Great place to stay. »

The whole experience was trouble free from booking.

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