Hotel - Mercure Bords de Loire Saumur Hotel
Mercure Hotel Mercure Hotel

Mercure Bords de Loire Saumur Hotel

4.0/5 885 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Golf course 9 holes  (Nearby)
  • Indoor tennis court  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Billiards/Snooker
    • Bowling
    • Horse riding
    • Jogging track

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the different room categories available: a Classic Room or Superior Room with a view over the old town and the magnificent Loire, and a range of exceptional services.

  • 45 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,830 reviews

Our guest reviews for Mercure Bords de Loire Saumur Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 885 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ann C. Couples - 14/09/2018 AccorHotels certified review
« A lovely hotel with extremely friendly and helpful staff. »

We arrived around 6pm and the reception staff were very helpful finding us somewhere to eat that night (a French restaurant which was excellent). Our room was spotless and had everything we needed in the room. We loved the view of the chateau as well. Breakfast was good, with a good choice of continental food available. A very good experience overall and the sun shone as well!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kat Couples - 13/09/2018 AccorHotels certified review
« Great hotel »

Lovely clean hotel with helpful, friendly staff. We didn't eat breakfast but all other aspects are 10/10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHRYN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Graham Couples - 12/09/2018 AccorHotels certified review
« Disappointing »

Our requests that were made at the time of booking, some considerable time before we stayed with you, were ignored. We asked for a room at the end of a corridor on a top floor. Neither request was met & no attempt was made to rectify the problem when Reception was contacted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bords de Loire Saumur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Robert K. Couples - 12/09/2018 AccorHotels certified review
« Pleasant, comfortable stay in Saumur! »

This hotel was extremely pleasant and in a perfect location. The views across the river at breakfast were stunning. The rooms were very comfortable and prices were reasonable. We totally enjoyed our stay at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 11/09/2018 AccorHotels certified review
« Five days in Saumur »

We arrived without a booking and found the reception staff extremely helpful and accommodating, which he continued to be throughout our stay. The room was very clean and serviced daily with a lovely view of the Loire River and the Chateau. We were made to feel most welcome and found the staff very obliging with nothing to much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN D. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dean Couples - 10/09/2018 AccorHotels certified review
« great position »

relaxing 1 nt.stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear D R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cardiff Z. Couples - 07/09/2018 AccorHotels certified review
« Very enjoyable stay »

Really good

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Keith T. Couples - 01/09/2018 AccorHotels certified review
« Good »

Quiet, great view!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pascal R. Couples - 31/08/2018 AccorHotels certified review
« Good, comfortable room but a strange unsatisfying breakfast »

Paid for the room with a view and we were not disappointed, even despite the overcast weather. Very comfortable beds too. A niggle: the hair dryer is in the way of the door opening... but it is hard to find a better place. The breakfast was a tad frustrating experience: Mercure definitely need to invest in a proper bread toaster, the current device used belongs to a museum. Also invest in a better coffee machine, the current black juice provided is not up to good French coffee standards I think. The layout was peculiar, spread about wide and confusing ; it needs a rethink. Why a strange far eastern music, when a European classic music, for instance, will suit better the area, facing the Saumur castle. The magnificent view across the windows is spoilt and obstructed by standing lights and blinds: what a shame. Not the best breakfast experience. Up to you to take these criticisms as constructive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PASCAL R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 30/08/2018 AccorHotels certified review
« Well placed and comfortable »

Beautiful view from comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 27/08/2018 AccorHotels certified review
« Overnight stay »

Excellent service from check in to departure. Staff were welcoming and extremely helpful in recommending local place to eat on the eve of the major French holiday shut down. Room overlooking the Loire, cleaned to high standards and welcoming. We will be returning next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEREK M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jon M. Families - 27/08/2018 AccorHotels certified review
« fantastic location. Rooms vary and not great value for money especially as a Silver card holder »

Better than expected location, beds amazingly comfortable. Surprised breakfast not included in the price and no acknowledgement of my loyalty status.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andrew B. Couples - 26/08/2018 AccorHotels certified review
« Very good overall experience,most enjoyable. »

Friendly welcome and staff. The room was well appointed overlooking the Loire River. The whole hotel was very clean and well run. The breakfast choice and quality was very good. My wife and I had 3 nights here and enjoyed the whole experience. Highly recommended. So much to do in and around Saumur, will stay a little longer when we next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jon. H. Couples - 26/08/2018 AccorHotels certified review
« Fantastic location »

Wonderful four nights at this fantastic hotel. Friendly, welcoming and very helpful staff made this a memorable stay. Lovely quiet, clean room overlooking the Loire with fantastic views. Thankyou to all staff members for making our stay so enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 26/08/2018 TripAdvisor review
« Did not meet all our expectations..... »

We chose this Mercure hotel based on our previous experiences with Accor Hotels, Mercure in particular and the location was very good. We booked the standard room. When we arrived at the hotel we were given a room away from the elevator as requested in the booking but to our great surprise the room had with a small double bed (1m40). This is first time this happened to us in a Mercure and in my experience in Ibis Styles, Ibis and Novotel, and Novotel Suite. Nowhere on the web booking form it was mentioned that the bed was a small double. Being both tall we considered going to another hotel. The staff at reception tried their best to accomodate our needs and in the end the issue was resolved satifactority but still caused much unnecessary distress after a long day travelling. We were told that only 4 rooms had such beds in the hotel. We consider this inacceptable when the norm is now for 1.6m beds especially in this class of hotels. These rooms should not be sold for double occupancy, unless customers are notified of this possibility. The hotel proprietor explained on our departure day, that the Accor website did not have the functionality to specify this. So beware of this possibility in this hotel if you need a larger double bed for a decent night sleep. Otherwise the room provided after our complaint was very nice (apart from the wall mounted "hair dryer" which was also a relic from the 70's). Breakfast was very nice, they could do with a ZUMEX style juicing machine as in some Ibis Style hotels rather than a small individual one which is slower and messier. The toaster was also an old fashion (retro) design which is a safety hazard with exposed hot wires (Moulinex retro) with children, with no thermostat so you have to stay by your toats and guess when they are ready and turn them as it has only a heating element on one side. The hotel staff we encountered were very professional and helpful.

Well Couples - 25/08/2018 AccorHotels certified review
« good location »

Very good position. Bedroom over looking river. Breakfast very poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul &. S. Couples - 25/08/2018 AccorHotels certified review
« Great hotel. Friendly staff. Superb situation. »

My wife and I booked a 5 night stay. The hotel is in a stunning position and one of the highlights was to sit on their terrace next to the River Loire looking across to Saumur’s fairy tale castle and the old town as the sun was setting. Unforgettable. It was in a lovely region of France. The stay was so good, we booked an extra night. Would definitely return. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

C M. Couples - 23/08/2018 AccorHotels certified review
« Great Place to Stay »

This hotel is in a great location overlooking the Loire River. It's in a quiet area and just 5 minutes walk across the bridge into the city and in the opposite direction to the train station. There is plenty of parking either free around the hotel or for a small charge in their secure underground car park. The room was a good size with a fridge, tea/coffee making facilities and air conditioning that worked very well. We spent a lovely evening sat out on the terrace overlooking the river enjoying the sunshine. The staff were very friendly and allowed us to store our luggage before checking into our room as we arrived early. The gym has some good equipment including running machine, cross trainer, stepper and spin bike. We didn't eat breakfast at the hotel due to the price, 17 euros each which I think is pretty expensive. We would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jean-luc B. Families - 22/08/2018 AccorHotels certified review
« Nice hotel but beware of the breakfast police lady who is actually very rude. She must not be a French lady after all! »

Loved the hotel, the view, the staff, except for the lady who manages breakfast and her attitude towards my wife. She should not be allowed to work around customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-LUC B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 21/08/2018 AccorHotels certified review

We loved the terrace over looking the Loire.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHERINE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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