Novotel Lampung Hotel 4 stars

TripAdvisor rating 4.5/5 715 reviews
Novotel Lampung
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+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
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Hotel extras

  • 10 minutes from the business district

  • On-site spa with sauna and heated indoor pool

  • Fitness and wellness centre, massage rooms

  • Excellent on-site dining at The Square

  • Free WiFi access is available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • RADIN INTEN IIPaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Lampung

Jalan Gatot Subroto 136
35226
bandar lampung
indonesia

Tel: +62721477999

Fax: (+62)721/479797

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    RADIN INTEN II At 40km / 24.86 miles - Shuttle paying

GPS :-5.441279, 105.288881

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 king-size bed Mountain view

  • Max. number of persons: 3
  • Area: From 33

Superior Room with 2 single beds, Mountain view

  • Max. number of persons: 3
  • Area: From 33

Superior Room with 2 single beds, Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Bed, Mountain View

  • Max. number of persons: 2
  • Area: From 33

Executive Room with 2 single beds, Mountain View

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Size Bed Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Size Bed Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Suite with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 76

Superior Room with 1 King-size bed Ocean view

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Penthouse with one bedroom ocean view

  • Max. number of persons: 3
  • Area: From 160

Our restaurants and bars

Square Restaurant

Type of cuisine: Healthy eating

Square Restaurant

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Facing onto the sea, the modern Lounge Bar is located in the lobby and offers an intimate, inviting atmosphere. It serves a wide range of beverages, including cocktails and mocktails, plus snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,570

  • Maximum capacity: 1,600 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Lampung

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,133 reviews

tripadvisor

TripAdvisor Rating 4.5/5

715 reviews

Cozy

Customer review rating 4.3/5

Angha Business - 13/09/2019 AccorHotels review

Luxury and well maintained rooms, Quiet, nice sport facilities, good food, helpful staff

Customer review rating 4.3/5

Soeryo Couples - 12/09/2019 AccorHotels review

Love the ocean view in breakfast place

Best Experience

Customer review rating 4.3/5

Candra Families - 12/09/2019 AccorHotels review

Good Facility, Good View, Good People, and Good Food

Dear Mr Candra, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.3/5

April Business - 11/09/2019 AccorHotels review

The second time Im stay at novotel, so many changes in this hotel, so better

Dear Mr Syamsurrizal, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

The best hotel in town with best view and facility

Customer review rating 4.3/5

Tri F. S. Business - 09/09/2019 AccorHotels review

More accurately rated as resort hotel due to its nice pool, great jacuzzi, complete fitness facility and more importantly best aerial view of the ocean and town

Dear Mr Tri, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Experience Like Home

Customer review rating 4.3/5

Anonymous Business - 02/09/2019 AccorHotels review

Cozy

Dear Mr Tedy, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Nice Hotel with big swimming pool and sea view

Customer review rating 4.3/5

Mullie M. Business - 01/09/2019 AccorHotels review

We spend 2 days 1 night stayed in this hotel and we had a pleasant stay in Novotel Lampung, but there are a few downsides right after we check-in. The reception didn't offer a welcome drink for us, while they give some for the other guests. We got room 1120 with mountain view, it's nice, but the air-conditioned doesn't work well, and it's very hot although we've turned the Aircon for 2 hours. The phone in the room was broken as well; no matter how loud I speak on the phone, the receptionist can't hear our voice. But the staff were helpful. They immediately change and move us to room #1209 with sea view. It's the same type of room, but with sea view. Thanks Novotel!

Dear Ms Muliawaty, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

Nice ocean view

Customer review rating 4.3/5

Sitta Couples - 01/09/2019 AccorHotels review

Big room. Clean. Nice ocean view. Kind and helpful staffs.

Dear Ms Sitta, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

not satisfied. the quality of service has declined.

Customer review rating 4.3/5

Ivan A. Business - 31/08/2019 AccorHotels review

4-5 times power failure in 1 night!!

Dear Mr Ivan, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

Great services, but less in Restaurant

Customer review rating 4.3/5

Felix S. T. Business - 29/08/2019 AccorHotels review

This is my second experience stay in this hotel for conference. The front desk, actually we check-in through GRO desk, which is really nice during check-in. The food in the restaurant is okay, but the services a bit awkward. The second day of my conference I came down last minutes before our session begin, where the tables already used and need to be clear up. I ask the waitress for a glass water, since I didn't know which water already drink or not. The answer is quiet a shock for me as there is no water jug or glass on the food bar. She just said, you may pick any drink on the table. In my table, there is a glass of water with unknown status, then I prefer to choose another glass of water 3-4 tables next to me. Maybe she new, I donot know. Just hope to have a nicer exprience next time.

Dear Mr Felix , Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Menyenangkan

Customer review rating 4.3/5

Erlan Families - 26/08/2019 AccorHotels review

All service very nice,i will return someday

Dear Mr Erlan, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.3/5

Erita Solo - 25/08/2019 AccorHotels review

good all facilities.

Dear Ms Erita , Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Good value

Customer review rating 4.3/5

Diana C. Families - 24/08/2019 AccorHotels review

Good value, all good.

Dear Ms Diana, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.3/5

Linda Couples - 23/08/2019 AccorHotels review

so have fun stay in here, very enjoyed

Dear Dita, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Very professional staff and very good accommodations

Customer review rating 4.3/5

Elliott Business - 23/08/2019 AccorHotels review

All went very well. The hotel facilities are satisfying and the staff responsive. Food quality is nice. Only remark is that rooms can be a little noisy (kids running in corridors, walls not very thick)

Dear Mr Elliot, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.3/5

Feby Families - 22/08/2019 AccorHotels review

im so happy with this hotel.

Dear Ms Feby, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

good experience

Customer review rating 4.3/5

Caca Couples - 21/08/2019 AccorHotels review

I had a good experience after staying here, really like this hotel

Dear Ms Caca, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

nice hotel

Customer review rating 4.3/5

Anonymous Couples - 21/08/2019 AccorHotels review

realy enjoy stay in novotel, so beautifull the view .

Dear Mr Reno, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

satisfied

Customer review rating 4.3/5

Sri M. Families - 20/08/2019 AccorHotels review

Room cleanliness, breakfast ... we found it OK

Dear Mr Sri, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Hospitallity, Room, Restaurant, Pool, etc

Customer review rating 4.3/5

Rizky F. Families - 19/08/2019 AccorHotels review

Hospitallity, Room, Restaurant, Pool, etc are Nice.

Dear Mr Rizky {guest_last_name}, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Our most recent 20 reviews

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