Hotel - Novotel Lampung
Novotel Hotel Novotel Hotel

Novotel Lampung Hotel

4.0/5 597 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • RADIN INTEN II
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 223 rooms
  • 163 non-smoking rooms
  • 46 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,279 reviews

Our guest reviews for Novotel Lampung

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 597 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Andang I. Business - 10/09/2018 AccorHotels certified review
« Wonderful view from the room to the outside. »

Besides the beautiful view from the bedroom, the breakfast is also delicious and the menu is many kinds.

Noezran A. Business - 10/09/2018 AccorHotels certified review
« Best hotel in Lampung »

Nice - clean hotel with nice hotel staff with best hospitality.

Auliana A. Couples - 09/09/2018 AccorHotels certified review
« Good room, good view »

Good room, good view, nice warm shower

Eddyoki Friends - 06/09/2018 AccorHotels certified review
« good stay »

it is nice place very comfort and convience for me and vro to stay...the prices is good but the breakfast is not so bad..if i gve of out 10...it is 5 only...no choose to pick up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr EDDY OKI, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Hendra L. Business - 05/09/2018 AccorHotels certified review
« Wonderful »

good place and facility, clean room, delicious food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Hendra L., Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Derry Y. Business - 05/09/2018 AccorHotels certified review

Overall I enjoyed stayed at novotel lampung. Its room, breakfast. However I think it was not necessary to deposit via credit card, since I will pay based on transaction that I needed to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Derry Yanuardi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Livia Business - 02/09/2018 AccorHotels certified review
« OK »

The service is good but at night there is noisy voice from outside the room. It seems like dance songs.

Erlangga P. Business - 31/08/2018 AccorHotels certified review
« Great »

A great hotel with wonderfull staff. And extremely beautifull view from the room. And one more theres a smoking room available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr ERLANGGA INDRA p., Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager.

Andi Business - 31/08/2018 AccorHotels certified review
« Room clean , ordinary service »

Enjoy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agustinus Andianto, Warmest greeting from Novotel Lampung, First of all, we thank you for staying at our hotel on your recent visit to Bandar Lampung. Thank you for taking the time to post a review during your stay at Novotel Lampung. We accept your feedback very well, even it seems that you didn't enjoy your stay with us. It can be seen by the rate 3 star only for our hotel. Please let us know what the things you didn't enjoy during your stay. So we can know our demerit and we can do the change to improve our service. Hopefully you are willing to offer us other chances to serve you much better in some other future. If you need any assistance, please feel free to contact us by email gm… Thank you and Have a wonderful day! Best Regards, Lalu Aswadi Jaya General Manager

Akurn Families - 31/08/2018 AccorHotels certified review
« Good »

Overall....good....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Agus Kurniawan, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Ali Business - 30/08/2018 AccorHotels certified review
« Great stay »

Room was clean, facility were completed. One munor things was Gym open at 4pm... so I have to wait till 4pm eventhought i have a time to do exercise in early hours

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr ALI NOERRDIN, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Vincent T. Friends - 27/08/2018 AccorHotels certified review
« Mr. Vincent »

The hotel is nice, but some construction is being conduct so is affect the breakfast place. But overall is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr VINCENT T., Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Beni S. Business - 27/08/2018 AccorHotels certified review
« Satisfied »

It's nice to stay at Novotel Lampung. Great ocean view with a very clean and comfortable room. The bathroom also great. Breakfast has a varies menu from traditional (i like Jamu very much) to Western food. Only 1 thing need to improve. Tag menu is sometimes made confused, it is swapped from 1 menu to another menu. I found about 2 or 3 menus which have this matter. Overall I would like to go back to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Benidiktus, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager

Uly Business - 27/08/2018 AccorHotels certified review
« very good »

the room & tools are clean. The view, pool, and overall the services are good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Uly Wahyuni Gultom, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Dwp Families - 27/08/2018 AccorHotels certified review
« Nice »

Good View n good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Dwi Wahyu Prasetyo, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Abrar Business - 26/08/2018 AccorHotels certified review
« Nice but took long time to get in to the room that I reserved »

Its very nice, however it took to long for me to get in to my room that I already book more than one week before

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr RIF Abrar Raflis, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Ali H. Solo - 23/08/2018 AccorHotels certified review
« Nice and satisfied »

I never disappointed when i stay at Novotel Lampung, clean, fully support by staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr ALI H., Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Victor Business - 22/08/2018 AccorHotels certified review
« Good hotel in Lampung »

Comfort room, but the breakfast place and taste need to improve

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr PURWANTO VICTOR, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

Zulkifli A. Business - 21/08/2018 AccorHotels certified review
« Can do better »

Maintance of the room csn be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Zul A., Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

Ipoenk Business - 20/08/2018 AccorHotels certified review
« What a cool experience »

Nice facility & great service, but your breakfast area is awful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr PURWANTO KURNIA, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

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