Hotel - Novotel Lampung
Novotel Hotel Novotel Hotel

Novotel Lampung Hotel

Our hotels AccorHotels
4.0/5 539 reviews
All hotels in Bandar lampung
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • RADIN INTEN II
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying, Nearby)
  • Other sports activities
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Football (Nearby)
    • Jogging track
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 223 rooms
  • 163 non-smoking rooms
  • 46 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,869 reviews

Our guest reviews for Novotel Lampung

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 539 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ricky K. Business - 14/04/2018
« Satisfied »

Overall service was good, the room was clean and spacious, breakfast was OK, but check in takes too long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. RICKY K. , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Slamet R. Business - 14/04/2018
« Enjoyed »

Great view

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Slamet R., We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Reza M. Families - 11/04/2018
« Great »

It was a very nice hotel, great environment, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Reza M. Thaib , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Suryadi A. Business - 10/04/2018
« Mr »

Its a pleasant stay truly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Suryadi A. , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Talitha P. Business - 09/04/2018
« Pleasant Stay. »

Very good service from the staff in handling my booking issue. Perfect view from premiere ocean view room. Nice ballroom, although the room temperature of the ballroom was a bit too much resulted in complain from my meeting participants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Andini P Talitha, We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Indhra C. Solo - 08/04/2018
« Perfect »

Before I went to the hotel I had expectation and all were exceeded starting from services and food taste, so overall it is an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs. Indhra Cahyanita, We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Sandi I. Business - 07/04/2018
« Enjoy and relax »

Great place, nice view and good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sandi I., We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Temi L. W. Families - 07/04/2018
« Excellent »

Good hotel, staff was friendly, clean Only ac bit not so cool Overall hotel very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Temi Lukman Winat,, We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Luqman F. Business - 07/04/2018

Novotel Lampung has strategic location and have nice pool and nice food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lukman F. , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Hairul F. Business - 07/04/2018
« below my expectation since Novotel known as 5 stars hotel »

Novotel should gave better : 1. Room (5003) doesnt represent as 5 stars hotel, It was not comfortable enough: desk, water heater, amenities, even a pencil n laundry shopping list was hard get. I've asked >3 times and still i can not get 2. Service : I have bad experience, first day I ve talk and remind to Receptionist to pick up my laundry and told him that there was no laundy shopping list so I allowed them to writedown. unfortunately, I found my dirty laundry wasnt picked up yet. 3. 2nd day, i might forget and didnt realize i switch on Do not Distrurb sign. no wonder they did not pick up my dirty laundry and make up my room. I suggest Novotel to call next time..so We're not loosing convenient back to room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hairul Fuad , Thank you for taking the time to tell us about your experience at the Novotel Lampung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Anonymous Families - 07/04/2018
« Satisfied »

Satisfied but little bit dissapointed with cleaning service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Oeydya Merinda, We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Jon H. Business - 07/04/2018
« Very Nice location »

Novotel lampung one of very nice place that i ever visited

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John Hendry, We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Karyawan B. Business - 06/04/2018
« convenient »

luxury hotel, good breakfast with kinds of menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b. , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Deny F. S. Families - 06/04/2018
« Beautiful »

Beautiful view... Good room... The food about 7 from 10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Denny Fridian, We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Andrianus H. P. Business - 05/04/2018
« Excellent! »

Nice hotel for stay overnight or in long days. I can give 5 stars for services, rooms, and food. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adrianus Hanungan P., We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Anonymous Business - 04/04/2018
« conford »

good food, good service,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Eka Ayu Suryani , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Amilia G. Business - 04/04/2018
« Professional »

Great room, wonderful service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G. Amilia , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Denny Business - 04/04/2018

All good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tjiong Denny Chrystianto , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

AccorHotels certified review
Josef P. U. Business - 04/04/2018
« Standard .. »

Room air con not working good/hot inside, no information from front desk that our stay incl.dinner only on 2nd day we informed, we're waiting so long for the food to be served (after I asked one the staff) then came 'tofu with peanut sauce' but cold.. like from the referigerator. More space for smoking area / Indonesian many smokers...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Pandu, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TripAdvisor highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

AccorHotels certified review
Anonymous Business - 04/04/2018
« Overared »

when check in the reception cant give us the room that we had booked since couple days before. After long debating, we got it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Siti, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

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