Novotel Lampung Hotel 4 stars

TripAdvisor rating 4.5/5 708 reviews
Novotel Lampung
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+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
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Hotel extras

  • 10 minutes from the business district

  • On-site spa with sauna and heated indoor pool

  • Fitness and wellness centre, massage rooms

  • Excellent on-site dining at The Square

  • Free WiFi access is available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • RADIN INTEN II
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Lampung

Jalan Gatot Subroto 136
35226
bandar lampung
indonesia

Tel: +62721477999

Fax: (+62)721/479797

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    RADIN INTEN II At 40km / 24.86 miles - Shuttle paying

GPS :-5.441279, 105.288881

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King-size bed

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room with 1 king-size bed Mountain view

  • Max. number of persons: 3
  • Area: From 33

Superior Room with 2 single beds, Mountain view

  • Max. number of persons: 3
  • Area: From 33

Superior Room with 2 single beds, Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Bed, Mountain View

  • Max. number of persons: 2
  • Area: From 33

Executive Room with 2 single beds, Mountain View

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Size Bed Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Size Bed Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Suite with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 76

Standard 2 Single Beds

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard 1 King Bed Ocean View

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard 2 Single Beds Ocean View

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 1 King-size bed Ocean view

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Premier Executive Floor 1 King Size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Penthouse with one bedroom ocean view

  • Max. number of persons: 3
  • Area: From 160

Our restaurants and bars

Square Restaurant

Type of cuisine: Healthy eating

Square Restaurant

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Facing onto the sea, the modern Lounge Bar is located in the lobby and offers an intimate, inviting atmosphere. It serves a wide range of beverages, including cocktails and mocktails, plus snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,570

  • Maximum capacity: 1,600 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Lampung

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,057 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

708 reviews

its amazing

Customer review rating 4.3/5

Vani Families - 14/08/2019 AccorHotels review

super keren, super nyaman, amazing view

Excellent services

Customer review rating 4.3/5

Welly H. Business - 11/08/2019 AccorHotels review

I had a very pleasant experience during my stay. Good services overall, keep it up.

Problem with hot water

Customer review rating 4.3/5

Mr J. Families - 08/08/2019 AccorHotels review

I was not happy because there was an issue with the hot water

Dear Mr Rio, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

service is quite ok. but the overall building and cleanliness is shocking

Customer review rating 4.3/5

Ridwan S. Business - 07/08/2019 AccorHotels review

i am quite shop to see the building finishing of the building and cleanliness

Dear Mr Ridwan, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. Actually we still renovation project, however we would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.
Customer review rating 4.3/5

Dini Couples - 06/08/2019 AccorHotels review

over all ok,sangat suka

Dear Ms Sherin, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Nice sea view

Customer review rating 4.3/5

Anto B. Business - 06/08/2019 AccorHotels review

Nice sea view, room is clean and well maintained,...only the food serving in the restaurant take very long.

Dear Mr Anto, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Good view from room

Customer review rating 4.3/5

Syaifan F. N. Business - 05/08/2019 AccorHotels review

how beautifull view from the room

Dear Mr Syaifan, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

very great

Customer review rating 4.3/5

Xaxa Solo - 03/08/2019 AccorHotels review

the view was great

Dear xaxa, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Dissapointing

Customer review rating 4.3/5

Affandi Business - 03/08/2019 AccorHotels review

Its awful, until 15:30 the room is still unavailable, the reception said that the room is not ready yet. If the customer late check out, the hotel will charge us...but if the hotel gives us late check in, the hotel did not give us anything in return

Dear Pak Affandi, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.
Customer review rating 4.3/5

Umam Solo - 31/07/2019 AccorHotels review

Im so happy relax in here.

Dear Mr Umam, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.3/5

Fera Solo - 30/07/2019 AccorHotels review

Good

Dear Mr Fera, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.3/5

Nita Couples - 27/07/2019 AccorHotels review

Refres banget setiap abis kesini, enjoy with the ocean view. Luar biasa

Kepada Ibu Kusnita, Salam hangat dari Novotel Lampung, Terima kasih telah memberikan penilaian untuk hotel kami, Novotel Lampung. Senang sekali mendapatkan ulasan positif dari Anda mengenai tempat kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Anda dapat mengubungi kami secara langsung melalui email gm… jika ada hal yang ingin Anda utarakan lebih rinci tentang hotel kami. Terima kasih dan Sukses selalu untuk Anda. Salam, Lalu Aswadi Jaya General Manager

Good

Customer review rating 4.3/5

Daulan Business - 25/07/2019 AccorHotels review

Very comfortable and love view in my room. I will stay again next week

Dear Mr Aning, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.3/5

Anonymous Families - 24/07/2019 AccorHotels review

Comfortble, good

Dear Mr Riko, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Excellent

Customer review rating 4.3/5

Vera I. Business - 23/07/2019 AccorHotels review

Everything was nice and everyone was also helpful.

Dear Ms Vera, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.3/5

Ratna Solo - 22/07/2019 AccorHotels review

Nice view, good

Dear Ms Ratna, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Big bed made nice sleep experience

Customer review rating 4.3/5

Praseto Business - 22/07/2019 AccorHotels review

Please Improve : - Quality of room. When I entered room, it's hot and smell unwell. So I asked room service to bring air freshener - Quality of breakfast meal. For the famous 4th star hotel, the food is not bad but just so-so.

Dear Mr Prasetyo, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.
Customer review rating 4.3/5

Ayu Couples - 19/07/2019 AccorHotels review

Love this hotel

Dear Ms Valeri, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

very comfort

Customer review rating 4.3/5

Aldo Families - 14/07/2019 AccorHotels review

very good and very satisfied with the service.

Dear Mr Aldo, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Excellent Services

Customer review rating 4.3/5

Rinanda F. Families - 14/07/2019 AccorHotels review

We are really enjoy our family holiday. Excellent services from all staff, clean hotel, delicious & various breakfast menu. We'll see u soon :)

Dear Ms Rinanda, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Our most recent 20 reviews

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