Novotel Lampung Hotel 4 stars

TripAdvisor rating 4.5/5 718 reviews
Novotel Lampung
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 10 minutes from the business district

  • On-site spa with sauna and heated indoor pool

  • Fitness and wellness centre, massage rooms

  • Excellent on-site dining at The Square

  • Free WiFi access is available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • RADIN INTEN IIPaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Lampung

Jalan Gatot Subroto 136
35226
bandar lampung
indonesia

Tel: +62721477999

Fax: (+62)721/479797

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    RADIN INTEN II At 40km / 24.86 miles - Shuttle paying

GPS :-5.441279, 105.288881

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 king-size bed Mountain view

  • Max. number of persons: 3
  • Area: From 33

Superior Room with 2 single beds, Mountain view

  • Max. number of persons: 3
  • Area: From 33

Superior Room with 2 single beds, Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Bed, Mountain View

  • Max. number of persons: 2
  • Area: From 33

Executive Room with 2 single beds, Mountain View

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Size Bed Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Room with 1 King Size Bed Ocean view

  • Max. number of persons: 3
  • Area: From 33

Executive Suite with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 76

Superior Room with 1 King-size bed Ocean view

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Penthouse with one bedroom ocean view

  • Max. number of persons: 3
  • Area: From 160

Our restaurants and bars

Square Restaurant

Type of cuisine: Healthy eating

Square Restaurant

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Facing onto the sea, the modern Lounge Bar is located in the lobby and offers an intimate, inviting atmosphere. It serves a wide range of beverages, including cocktails and mocktails, plus snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,570

  • Maximum capacity: 1,600 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Lampung

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,220 reviews

tripadvisor

TripAdvisor Rating 4.5/5

718 reviews

Bad customer service

Customer review rating 4.4/5

Anna Business - 11/10/2019 AccorHotels review

In front office: Prioritizing company policy above the customer needs.

impressive

Customer review rating 4.4/5

Azhar Solo - 01/10/2019 AccorHotels review

all good

Dear Mr Azhar, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

well spent holiday in lampung especiallay stay at novotel

Customer review rating 4.4/5

Selviani S. Families - 01/10/2019 AccorHotels review

novotel is such a good hotel for me and family. if we comeback to lampung we'll choose novotel again as our hotel

Dear Ms Selvi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

AMAZING

Customer review rating 4.4/5

Vivi Couples - 01/10/2019 AccorHotels review

LUAR BIASA

Dear Ms Vivita, Salam hangat dari Novotel Lampung, Terima kasih telah memberikan penilaian untuk hotel kami, Novotel Lampung. Senang sekali mendapatkan ulasan positif dari Anda mengenai tempat kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Anda dapat mengubungi kami secara langsung melalui email gm… jika ada hal yang ingin Anda utarakan lebih rinci tentang hotel kami. Terima kasih dan Sukses selalu untuk Anda. Salam, Lalu Aswadi Jaya General Manager

bussines

Customer review rating 4.4/5

Tonny Business - 25/09/2019 AccorHotels review

from all the services have been very good and very helpful thank you

Dear Mr Dwi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

good

Customer review rating 4.4/5

Lita Couples - 25/09/2019 AccorHotels review

good service

Dear Ms Lita , Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.4/5

Rayu S. Families - 21/09/2019 AccorHotels review

good service

Dear Mrs Rayu, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

pelayanan sangat baik

Customer review rating 4.4/5

Anggara Solo - 21/09/2019 AccorHotels review

the service is pretty good :)

Dear Mr Angga , Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

the best

Customer review rating 4.4/5

Rama Couples - 21/09/2019 AccorHotels review

service and hotel is very good

Dear Mr Ramad, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

amazing

Customer review rating 4.4/5

Leedins Solo - 17/09/2019 AccorHotels review

novotel is the best hotel in lampung

Dear Ms Dina, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Luxury and Hospitality Crews

Customer review rating 4.4/5

Dewi R. D. Families - 16/09/2019 AccorHotels review

I spent three nights at Novotel Lampung for family vacation. This is my second times staying there from the last visit in 2016. The room were nice and clean, I happened to choose Ocean View to stay there, I was stunning by the scenery of the Ocean bay through the rooms' window glasses . I love the design of the room, well maintained and modern. Besides, I love the swimming pool, there was a children pool as well so I could take my baby for swimming there. The crews were helpful, warm and fast to assist us. The breakfast taste was good but please add more some variety menus like seafood, because I didn't see any fish, shrimp or squid in the menu. Overall we were happy to have long stayed at Novotel Bandar Lampung.

Dear Ms Dewi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.4/5

Abdallaa Business - 16/09/2019 AccorHotels review

good all

Dear Mr Absor, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Cozy

Customer review rating 4.4/5

Angha Business - 13/09/2019 AccorHotels review

Luxury and well maintained rooms, Quiet, nice sport facilities, good food, helpful staff

Dear Mr Angga, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.4/5

Soeryo Couples - 12/09/2019 AccorHotels review

Love the ocean view in breakfast place

Dear Mr Soeryo, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Best Experience

Customer review rating 4.4/5

Candra Families - 12/09/2019 AccorHotels review

Good Facility, Good View, Good People, and Good Food

Dear Mr Candra, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Customer review rating 4.4/5

April Business - 11/09/2019 AccorHotels review

The second time Im stay at novotel, so many changes in this hotel, so better

Dear Mr Syamsurrizal, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

The best hotel in town with best view and facility

Customer review rating 4.4/5

Tri F. S. Business - 09/09/2019 AccorHotels review

More accurately rated as resort hotel due to its nice pool, great jacuzzi, complete fitness facility and more importantly best aerial view of the ocean and town

Dear Mr Tri, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Experience Like Home

Customer review rating 4.4/5

Anonymous Business - 02/09/2019 AccorHotels review

Cozy

Dear Mr Tedy, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Nice Hotel with big swimming pool and sea view

Customer review rating 4.4/5

Mullie M. Business - 01/09/2019 AccorHotels review

We spend 2 days 1 night stayed in this hotel and we had a pleasant stay in Novotel Lampung, but there are a few downsides right after we check-in. The reception didn't offer a welcome drink for us, while they give some for the other guests. We got room 1120 with mountain view, it's nice, but the air-conditioned doesn't work well, and it's very hot although we've turned the Aircon for 2 hours. The phone in the room was broken as well; no matter how loud I speak on the phone, the receptionist can't hear our voice. But the staff were helpful. They immediately change and move us to room #1209 with sea view. It's the same type of room, but with sea view. Thanks Novotel!

Dear Ms Muliawaty, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

Nice ocean view

Customer review rating 4.4/5

Sitta Couples - 01/09/2019 AccorHotels review

Big room. Clean. Nice ocean view. Kind and helpful staffs.

Dear Ms Sitta, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Our most recent 20 reviews

In partnership with TripAdvisor