Hotel - Novotel Lampung
Novotel Hotel Novotel Hotel

Novotel Lampung Hotel

4.0/5 570 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • RADIN INTEN II
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 223 rooms
  • 163 non-smoking rooms
  • 46 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 2,128 reviews

Our guest reviews for Novotel Lampung

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 570 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Colin Business - 10/07/2018 AccorHotels certified review
« Good view of the hotel »

Good view and nice site of the location

Agus S. Families - 09/07/2018 AccorHotels certified review
« I feel satisfied »

I feel comfortable and very pleasant. Every time I need something, the attendants are always quick to come and they are very friendly.

Novie Families - 09/07/2018 AccorHotels certified review
« Good »

Good view... And nyaman...

Anna M. Business - 08/07/2018 AccorHotels certified review
« Very pleasant »

The service was nice, the food was good, the room was excellent, overall it was a very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS m. Anna, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Wiendia Families - 06/07/2018 AccorHotels certified review
« Good but no satisfied »

The room was clean but the air con cannot less than 25 deg, so it's hot enough for us...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Wiendia Suryana, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Pratami T. Families - 06/07/2018 AccorHotels certified review
« Highly recommended to stay here :) »

Friendly staffs and comfy room With nice view especially room with ocean view..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Pratami T., Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Sinzi Couples - 06/07/2018 AccorHotels certified review
« Great hotels »

It was a great hotel with a nice service except the food isnt “that” good heheheheh☺️ But still it is a pleasant place to stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Sinzi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager.

Sandi D. P. Families - 03/07/2018 AccorHotels certified review
« Satisfaction »

Overall, satisfying me but improvements are still needed due to: 1. Phone was unable to be used ( silent with no signal connection ) 2. Towel was not quite white

Heru Business - 03/07/2018 AccorHotels certified review
« very good hotel »

clean, nice see view, very good services, but the location is relatively far from the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Heru Puryanto, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Ria Families - 03/07/2018 AccorHotels certified review
« excellent stay »

Best Hotel in Lampung, the whole package (room/Food-breakfast/facility/staff) are perfect. View outside the room was very nice, Lampung bay and mountain was best combination. in addition My daughter love so much the welcoming icon in the room- little elephant (animal towel). Breakfast was also perfect, food and menu are all delicious - whole family enjoyed and loved it. all staff were so warm and welcome..perfect! please keep it that way! Can't wait for the next stay! (my daughter said..:) Thank you Novotel Lampung -Ria-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Ria, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you such as our breakfast menu and our staffs. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager.

Adi P. Families - 02/07/2018 AccorHotels certified review
« Not 100% smooth at Front Desk »

During the check in time, the front desk agents said that the room i requested through reservation was not available (i wondering why) and suddenly i got it. Anyway its better if those two Agents can put little smile on her face :) Cheers

Riza A. P. Business - 02/07/2018 AccorHotels certified review
« Satisfied »

Clean & neat room. Good facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Riza Ananta P., Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Ludwina E. Business - 30/06/2018 AccorHotels certified review
« 8 »

Great place to stay, good food and kind people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Ludwina E., Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Umar Business - 30/06/2018 AccorHotels certified review
« 1 »

Novotel its good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Umar, Warmest greeting from Novotel Lampung, First of all, we thank you for staying at our hotel on your recent visit to Bandar Lampung. Thank you for taking the time to post a review during your stay at Novotel Lampung. We accept your feedback very well, even it seems that you didn't enjoy your stay with us. It can be seen by the rate 1 star only for our hotel. Please let us know what the things you didn't enjoy during your stay. So we can know our demerit and we can do the change to improve our service. Hopefully you are willing to offer us other chances to serve you much better in some other future. If you need any assistance, please feel free to contact us by email gm… Thank you and Have a wonderful day! Best Regards, Lalu Aswadi Jaya General Manager

Selo Business - 30/06/2018 AccorHotels certified review
« Enough »

Comfortable enough but too noisy

Robi A. Families - 29/06/2018 AccorHotels certified review
« Mis information »

This my 2nd time stay at Novotel with family, I choose premier room. Maybe I forgotten not read what the facilities of my room. Front desk just give me a voucher drink and say hello, they not informed me for benefits of my room, and how we use the voucher. Until my last day, we want use that voucher, but is not a good time, voucher only can use up to 3pm. But we must leave before 1pm. We trying to deal with front desk, I said I don't get any information for this voucher. Front desk try to call somebody, but the answer still NO, I have 3 nights voucher and can not use, is very very awkward to me, and Novotel not giving clearly information. That's my experience with Novotel

Abadi R. Families - 29/06/2018 AccorHotels certified review
« Nice hotel for stay with family »

We stay novotel lampung 2 nights for explore bandar lampung

Bambang Families - 29/06/2018 AccorHotels certified review
« Satisfied »

1. Difficult having two keys for a room. The front office made un realistic reasons. 2. Breakfast menu, monoton 3. In one day breakfast, my spoon tea had dirty things. 4. The receptionist/front office staff need training cocerning with customer satisfaction

Anonymous Solo - 29/06/2018 AccorHotels certified review
« excellent »

happy to stay at Novotel Lampung

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Iman Juwono, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager.

Gelly E. P. Families - 26/06/2018 AccorHotels certified review
« First experience with great satisfaction »

Overall the service is great, food also good, the room is clean, also the hotel personnel is warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Gelly Eka P. , We very much appreciate your comments regarding your stay at the Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

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